Fujitsu S300M - ScanSnap - Document Scanner User manual

Please read this guide before connecting the scanner to your computer.
For further details, refer to the "ScanSnap S300M Operator’s Guide"
included in the supplied ScanSnap Setup CD-ROM.
Contents
Introduction .........................................................1
Conventions ........................................................6
Safety Precautions ..............................................8
Chapter 1 Preparation .......................................12
1.1 Checking the Contents of the Package .......... 12
1.2 Names and Functions of Parts ....................... 13
Chapter 2 Connecting the ScanSnap ...............15
2.1 Installing the Supplied Software ..................... 15
2.2 Connecting the ScanSnap.............................. 18
Chapter 3 How to Use the ScanSnap ...............23
3.1 Scanning Documents ..................................... 23
3.2 About the Scanning Settings .......................... 23
3.3 Scanning Office Documents........................... 24
3.4 Scanning Business Cards using Cardiris ....... 26
Chapter 4 Troubleshooting ...............................29
4.1 Troubleshooting Checklist .............................. 29
4.2 Clearing Paper Jams...................................... 32
Chapter 5 Daily Care ........................................33
5.1 Cleaning Materials.......................................... 33
5.2 Cleaning the ScanSnap Exterior .................... 33
5.3 Cleaning Inside of the ScanSnap ................... 34
Chapter 6 Consumables ...................................35

1
Introduction
Thank you for purchasing our Color Image Scanner, ScanSnap S300M (hereinafter
referred to as "the ScanSnap").
The ScanSnap S300M is a color image scanner capable of double-sided scanning in both
monochrome and color. It is complete Office Solution, which helps you improve
productivity and solve scanning problems in your office.
The features of the ScanSnap product are as follows:
•You can turn images on paper into PDF files by just pressing the [SCAN] button!
You can turn documents cluttering up your desk into PDF files, which are easy to
print and attach to e-mail messages; you can view and archive them on your right at
your fingertips.
In addition, the ScanSnap can automatically recognize the type of documents, color
or black-and-white, so that the size of the scanned image file can be reduced when
documents containing both color and black-and-white pages are scanned. (Moreover,
the ScanSnap can automatically remove blank pages from the document to further
reduce the size of the file.)
•You can scan documents with speed and efficiency!
Double-sided color documents of A4 or letter size paper can be scanned at a speed of:
• Power-cable-connected: Approx. 8 sheets/minute
• USB-bus-power-cable-connected: Approx. 4 sheets/minute
(when used with a computer with Intel®Core™ Duo 1.83 GHz and with Scan mode
set to Normal, Color mode Auto, and Compression rate 3, and others set to defaults)
•You can eliminate the nuisance of a bulky device!
Smaller than a sheet of A4 or letter paper in size, the ScanSnap can fit unobtrusively
on your desktop all the time.
•Compact, light-weight, portable body design!
Its compact, light-weight design makes it possible to hand-carry the ScanSnap
together with your laptop computer. There is no need to find an electrical outlet for
the ScanSnap if you use the supplied USB bus power cable to connect to your
computer.
•You can convert business cards to Address Book data with ease!
With Cardiris (supplied with the ScanSnap), business cards can be easily recognized
and converted to Address Book data by using the OCR function.
•The Quick Menu lets even beginners operate the ScanSnap with automatic
ease!
When the [SCAN] button is pressed, the Quick Menu is displayed. What you should
do is to select the action you want to perform on the Quick Menu. The Quick Menu is
simple enough for first-time use by completely neophytes. (Quick Menu Mode)

ScanSnap S300M Getting Started 2
•You can send off the scanner image by e-mail or output the scanned image to
the printer immediately after scanning!
Without starting applications, you can attach the scanned image to e-mail or make
copies of the scanned image by outputting it to the printer.
(*The ScanSnap S300M Scanner does NOT comply with TWAIN or ISIS standards.)
Manufacturer
PFU LIMITED
International Sales Dept., Imaging Business Division, Products Group
Solid Square East Tower, 580 Horikawa-cho, Saiwai-ku, Kawasaki-shi, Kanagawa 212-
8563, Japan
Phone: (81) (44) 540-4538
Trademarks
Apple, Apple logo, Mac, Mac OS, iPhoto and Macintosh are registered trademarks of
Apple Inc.
Intel and Intel Core are trademarks or registered trademarks of Intel Corporation or its
subsidiaries in the United Sates and other countries.
ISIS is a registered trademarks of EMC Corporation in the United States.
PowerPC is a trademark of International Business Machines Corporation in the United
States, other countries, or both.
Cardiris is a trademark of I.R.I.S.
ScanSnap and ScanSnap logo are the trademarks of PFU LIMITED.
Other product names are the trademarks or registered trademarks of the respective
companies.
How Trademarks and Product Names Are Indicated In
This Manual
References to operating systems (OS) are indicated as follows:
Where there is no distinction between the different versions of the above operating
system, the general term "Mac OS X" is used.
Mac OS X v10.1: Mac operating system Version 10.1
Mac OS X v10.2: Mac operating system Version 10.2
Mac OS X v10.3: Mac operating system Version 10.3
Mac OS X v10.4: Mac operating system Version 10.4
Mac OS X v10.5: Mac operating system Version 10.5
ATTENTION The screenshots used in this manual are of Mac OS v10.4.
Depending on the operating systems you are using, the screen
examples and operations may differ from the actual ones.

3
ScanSnap and the Manuals
The ScanSnap S300M consists of:
Following manuals are prepared for you:
Component Specification
S300M Color image scanner
ScanSnap Manager ScanSnap's driver to scan and save documents
Cardiris Software for recognizing business cards (OCR)
Manual Description
ScanSnap S300M
Getting Started (This manual)
Provides basic information to install and use the
ScanSnap.
ScanSnap S300M
Getting Started
(Cable Connection)
Provides detailed information on how to connect the
ScanSnap to your computer.
ScanSnap S300M
Operator's Guide
Provides detailed information about the installation
of the ScanSnap software and hardware, operation
of the ScanSnap hardware and ScanSnap Manager.
Find in: ScanSnap Setup CD-ROM (PDF file)
Cardiris "Read Me.htm" Provides detailed information on how to use Cardiris.
Find in: Cardiris application installation folder
Cardiris "User’s Manual.pdf" Provides detailed information about the installation
and operation of Cardiris.
Find in: Cardiris application installation folder

ScanSnap S300M Getting Started 4
Regulatory Information
FCC declaration
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in
a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase separation between equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is located.
• Consult your dealer or an experienced radio/TV technician.
Canadian DOC Regulations
This digital apparatus does not exceed the Class B limit for radio noise emissions from
digital apparatus set out in the Radio interference Regulations of the Canadian
Department of Communications.
This Class B digital apparatus complies with Canadian ICES-003.
Le présent appareil numérique n'ément pas de parasites radioélectriques dépassant les
limites applicables aux appareils numériques de la classe B et prescrites dans le
Réglesment sur le brouillage radioélectrique dictées par le Ministere des
Communications du Canada.
Cet appareil numérique de la classe B est conformme à la norme NMB-003 du Canada.
WARNING
Changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate
the equipment.
ATTENTION • The use of a shielded interface cable is required to comply with the
Class B limits of Part 15 of FCC rules.
• The length of the AC cable must be 3 meters (10 feet) or less.

5
Bescheinigung des Herstellers / Importeurs
Für den S300M wid folgendes bescheinigt:
• In Übereinsstimmung mit den Bestimmungen der EN45014(CE) funkentstört
• Maschinenlärminformationsverordnung 3. GPSGV: Der höchste Schalldruck-
pegel beträgt 70 dB (A) oder weniger, gemäß EN ISO 7779.
Dieses Gerät wurde nicht für die Benutzung in unmittelbarer Umgebung starker
Lichtquellen (z. B. Projektoren) konzipiert.
International ENERGY STAR®Program
As an ENERGY STAR®Partner, PFU LIMITED has determined that this product meets
the ENERGY STAR®guidelines for energy efficiency.
The International ENERGY STAR®Office Equipment Program is an
international program that promotes energy saving through the
penetration of energy efficient computers and other office equipment.
The program backs the development and dissemination of products
with functions that effectively reduce energy consumption. It is an
open system in which business proprietors can participate voluntarily.
The targeted products are office equipment such as computers,
monitors, printers, facsimiles, copiers, scanners, and multifunction devices. Their
standards and logos are uniform among participating nations.
Use in High-Safety Applications
This product has been designed and manufactured on the assumption that it will be used
in office, personal, domestic, regular industrial, and general-purpose applications. It has
not been designed and manufactured for use in applications (simply called "high-safety
applications" from here on) that directly involve danger to life and health when a high
degree of safety is required, for example, in the control of nuclear reactions at nuclear
power facilities, automatic flight control of aircraft, air traffic control, operation control
in mass-transport systems, medical equipment for sustaining life, and missile firing
control in weapons systems, and when provisionally the safety in question is not ensured.
The user should use this product with adopting measures for ensuring safety in such high-
safety applications. PFU LIMITED assumes no liability whatsoever for damages arising
from use of this product by the user in high-safety applications, and for any claims or
compensation for damages by the user or a third party.

ScanSnap S300M Getting Started 6
Conventions
Warning Indications Used in This Manual
Symbols Used in This Manual
This manual uses the following symbols in explanations in addition to warning
indications:
WARNING
This sign warns the operator that improper use, indicated with this
sign, may cause death or severe injury of the operator or people in the
vicinity, if not followed.
CAUTION
This sign warns the operator that improper use, indicated with this
sign, may cause minor injury of the operator, or damage to equipment
or property, if not followed.
ATTENTION This symbol alerts operators to particularly important information.
Be sure to read this information.
HINT
This symbol alerts operators to helpful advice regarding operation.
This symbol indicates the section where you can get information on
related matters such as operation methods.
A TRIANGLE symbol indicates that special care and attention is
required.
The drawing inside the triangle shows the specific caution.
A CIRCLE with a diagonal line inside shows action which users may not
perform.
The drawing inside or under the circle shows the specific action that is
not allowed.
Outline characters on a colored background show instructions users
should follow.
It may also include the drawing that shows the specific instruction.
R

7
Screen Examples in This Manual
The screen examples in this manual are subject to change without notice in the interest of
product improvement.
If actual screens differ from those used as examples in this manual, operate by following
the actual ones referring to the User's Manual of the ScanSnap.
The screenshots used in this manual are for the ScanSnap Manager and the Cardiris
applications.
About Maintenance
Repairs should be done by properly trained repair technicians.
When this product needs servicing, please contact the store where you purchased it or any
authorized FUJITSU Image Scanner service provider.

ScanSnap S300M Getting Started 8
Safety Precautions
FOLLOW THESE INSTRUCTIONS AND BE SURE TO HEED ALL WARNINGS
AND CAUTIONS DESCRIBED BELOW.
The following describes important warnings.
WARNING
Do not touch the power plug, or connect/disconnect the power or USB bus
power cable with wet hands. Doing so might cause electric shock.
A damaged power or USB bus power cable may cause fire or electric shock.
Do not place heavy objects on the power or USB bus power cable, or pull,
bend, twist, heat, damage or modify it.
Do not use damaged power or USB bus power cables or power plugs. Also,
do not use the power cable when the wall socket is loose.
Use only specified power, USB bus power, and interface cables. Failure to
use the correct cables might cause electric shock and equipment failure.
Use this scanner only at the indicated power voltage and current. Improper
power voltage and current might cause fire or electric shock.
Also, do not connect to multiple-power strips.
Wipe off any dust from the metal part and surrounding section of the power
plug and those of the USB bus power cable with a soft, dry cloth.
Accumulated dust might cause fire or electric shock.
Do not install the scanner in locations subject to oil smoke, steam, humidity,
and dust. Doing so might cause a fire or electric shock.
To avoid low-temperature burn, do not operate the scanner while keeping
touching its heat-generating section such as the bottom of the scanner or the
AC adapter for a long time.
Do not cover the scanner or the AC adapter with a cloth or blanket while the
power is being supplied to the scanner. This can help excessive heat
generation, and may cause fire.
Do not use the scanner at a place such as a bathroom, shower room, or
swimming pool where it may easily get wet or moistured. Doing so might
cause electric shock or fire.

9
If you detect heat coming from the device or detect other problems such as
smoke, strange smells or noises, immediately turn off the scanner, and
disconnect its power plug from the power outlet, or unplug the USB bus
power cable from the computer.
Make sure that the smoking has stopped, and then contact the store where
you bought the scanner or an authorized FUJITSU scanner service provider.
Firmly insert the power plug and into the power outlet, or the USB bus power
cable into the USB port on the computer as far it can go. Not doing so might
cause electric shock or fire.
Do not place heavy objects on the scanner or use the scanner's top surface
for performing other work. Improper installation might cause injuries or
scanning failure.
When the scanner is not used for a long period, be sure to disconnect the
power plug from the power outlet, or disconnect the USB bus power cable
from the computer for safety. Not doing so might cause electric shock or fire.
In case you have dropped the scanner and any of the parts (e.g., cover) is
broken, disconnect the power plug from the power outlet, or disconnect the
USB bus power cable from the computer. Then, contact the store where you
bought the scanner or an authorized FUJITSU scanner service provider.
Do not insert or drop metal or flammable foreign objects into the scanner. Do
not scan wet documents or documents with paper clips or staples. Do not
splash or allow the scanner to get wet.
If foreign objects (water, small metal objects, liquids, etc.) get inside the
scanner, immediately turn off the scanner and disconnect the power plug
from the power outlet, or the USB bus power cable from the computer, and
disconnect the interface cable from the computer. Then, contact the store
where you bought the scanner or an authorized FUJITSU scanner service
provider. Pay particular attention to this warning in households where there
are small children.
Do not take apart or modify the scanner. The inside of the scanner contains
high-voltage components. Touching these components might cause fire or
electric shock.
To avoid injuries, do not place the scanner in an area where small children may
be able to reach.
Do not use the scanner while driving a car for safety. Accidents can happen.

ScanSnap S300M Getting Started 10
The following describes important cautions.
Do not leave the scanner in the direct sunlight, at high temperature such as in
a car in the scorching sun, or near heating apparatus. Doing so might cause
excessive heat to build up inside the scanner, causing heating, deforming, or
melting of the scanner parts (e.g., cover), and raising the temperature inside
the scanner, which could result in fire or scanner trouble. Install the scanner in
a well-ventilated location.
Do not move the scanner with the power and interface cables connected as
this might damage the cables, causing fire, electric shock or injuries.
Before moving the scanner, be sure to disconnect the power plug from the
power outlet, and disconnect interface cables as well. Also, make sure that
the floor is free of obstructions.
Avoid getting a sleeve, necktie, or hair caught up in any scanner mechanism
when scanning as this may cause injuries.
Do not use any aerosol sprays or alcohol based sprays to clean the scanner.
Dust blown up by strong air from the spray may enter the inside of the
scanner. This may cause the scanner to fail or malfunction.
Sparks, caused by static electricity, generated when blowing off dust and dirt
from the outside of the scanner may cause a fire.
CAUTION
Install the scanner on a desk so that none of its parts protrude outside of the
desktop. Also, make sure that the scanner is installed on a flat, level surface.
Install the scanner away from strong magnetic fields and other sources of
electronic noise. Also, protect the scanner from static electricity as this might
cause the scanner to malfunction.
Do not use aerosol sprays to clean the scanner. Aerosol sprays cause dirt and
dust to enter the scanner, resulting in scanner failure and malfunction.
Do not use the scanner immediately after moving it from a cold place to a
warm room. This may cause condensation, which might lead to scanning
errors. Let the device dry about one or two hours before you use it.
When carrying the scanner outside while it is raining or snowing, pay close
attention so the scanner does not get wet or moistured.

11
When handling the paper, be careful not to cut your fingers by the paper.

ScanSnap S300M Getting Started 12
Chapter 1 Preparation
This chapter describes necessary preparations before using the ScanSnap.
1.1 Checking the Contents of the Package
This manual describes how to install and connect the ScanSnap to your computer, and
describes basic operations of the ScanSnap.
Refer to the following manuals when necessary.
ATTENTION Do not connect the ScanSnap to your computer before installing
"ScanSnap Manager."
If the ScanSnap is connected before installing ScanSnap Manager, it will
not operate correctly.
For the installation of ScanSnap Manager, refer to page 15.
Manual See
ScanSnap S300M Getting Started
(Cable Connection)
(paper)
Plastic bag where the supplied cables are packed
ScanSnap S300M Operator’s
Guide
(PDF)
• ScanSnap Setup CD-ROM
• After installation of ScanSnap Manager, with
Finder, select [Applications] ➪[ScanSnap] ➪
[En] ➪Manual.pdf

13
1.2 Names and Functions of Parts
When you unpack the ScanSnap package, make sure that all parts are included.
Refer to the package contents list included in the ScanSnap package box.
■Front View
CAUTION
To avoid danger of suffocation, keep the packaging materials away
from small children’s reach and prevent them from putting the
materials in their mouths or putting them on their heads.
Paper chute
Open this cover when using the
ScanSnap.
⇒Opening the cover turns ON the
ScanSnap.
Paper chute
Open it and load the documents onto this
part when scanning documents.
Cover open lever
Pull this lever to open the ADF cover.
Side guide
Adjust these guides to the documents
width for preventing skewed loading.
Paper chute guide
Pull out this guide to support the documents when necessary.
ADF cover
(ADF: Automatic Document Feeder)
[SCAN] button
Starts scanning.
Power Indicator
Indicates the ScanSnap status of the
power supply to the ScanSnap.
White (Solid): Ready
White (Blinking): Scanning/Standing by
Orange: Error
Light off: Power off

ScanSnap S300M Getting Started 14
■Rear View
For the Document Specification, refer to "3.2 Paper Sizes of
Documents to be Scanned" in "ScanSnap S300M Operator's Guide"
stored in the ScanSnap Setup CD-ROM.
ATTENTION The ScanSnap is turned on/off in conjunction with the connected
computer, or with opening/closing of the paper chute. Ordinary, you can
forget about turning on/off the ScanSnap.
USB connector
Connect a USB cable here.
Power connector
Connect either the Power cable or
USB bus power cable.
Security cable slot
You can plug a commercially available
security cable into this slot (anti-theft).
Adhesive label
Reminds you that the supplied
software has to be installed first.
After installing ScanSnap Manager
onto your computer, remove this
label to connect the ScanSnap to
your computer.

15
Chapter 2 Connecting the ScanSnap
This chapter describes how to connect the ScanSnap to your computer.
2.1 Installing the Supplied Software
Before connecting the ScanSnap to your computer, install the following software on your
computer.
(3: Supported, –: Not supported)
*1) When the operating system you are using is Mac OS X v10.2.8.
*2) When the operating system you are using is Mac OS X v10.3.9.
■Installing Cardiris
1. Insert the "Cardiris™ Setup CD-ROM" into the CD-ROM drive.
2. Double-click the "Cardiris 3.6 for ScanSnap" on the desktop.
3. Double-click the "Cardiris 3.6 for ScanSnap" icon.
⇒A screen of Cardiris installation appears.
Software Mac OS X
v10.1
Mac OS X
v10.2 (*1)
Mac OS X
v10.3
Mac OS X
v10.4
Mac OS X
v10.5
ScanSnap Manager
(Driver) –3333
Cardiris ––3(*2) 33
ATTENTION • We recommend applying the latest updates to the Mac OS for better
reliability.
• Log on as a user with Administrator privileges.
• Requirements for the ScanSnap S300M are as follows:
CPU: - PowerPC®G4 Processor 800MHz or higher
- Intel®Core™ Solo or Duo Processor
(Intel®Core™ Duo Processor 1.83GHz or higher is
recommended)
Memory: 128MB or more
(512MB or more is recommended. When the OS is
Mac OS X v10.5, 1GB or more is recommended.)
* If the CPU and memory do not meet the recommended requirements
or the USB version 1.1 is used, the scanning speed will slow down.
Prepare the Cardiris CD-ROM.

ScanSnap S300M Getting Started 16
4. Scroll down and read License Agreement to the end. Then click the
[Continue] button, and install Cardiris, by following instruction on the screen.
By default, Cardiris is installed on the Applications Folder.
5. After installation, Mac OS X restarts, and the Cardiris icon appears on the
Dock menu.
6. Check that Cardiris can be started by clicking the Cardiris icon.
After confirming the application startup, exit Cardris.
■Installing ScanSnap Manager
1. Insert the "ScanSnap Setup CD-ROM" into the CD-ROM drive.
⇒The "ScanSnap" window appears.
2. Double-click the ScanSnap Manager icon.
⇒The "Welcome to ScanSnap Manager Installer" window appears.
3. Follow the instructions to install the software.
ScanSnap Manager is installed on the Applications Folder.
ATTENTION This operation is required for ScanSnap interaction with Cardiris.
This operation must be performed before installing ScanSnap
Manager.
Prepare the ScanSnap Setup CD-ROM.

17
4. After the installation is complete, eject the CD-ROM from the CD-ROM
drive.
⇒The ScanSnap Manager icon appears on the Dock menu.
HINT
The status of the ScanSnap Manager icon will change from to
after connecting the ScanSnap to your computer.
The displayed icon in the Dock menu varies depending on the cable
connection you made.
• Power cable connection:
• USB bus power cable connection:
This guide uses examples for power cable connection.
For information about how to install ScanSnap Manager and Cardiris,
refer to "ScanSnap S300M Operator’s Guide."

ScanSnap S300M Getting Started 18
2.2 Connecting the ScanSnap
When the installation of the above programs is complete, connect the ScanSnap to your
computer.
■Connecting the cable
Connect the ScanSnap to a power supply in either of two ways below:
After connecting to a power source with the cable above, connect to your computer
with a USB cable.
ATTENTION Install ScanSnap Manager, and then restart your computer, before
connecting the ScanSnap to your computer.
Power source Use the following cable: See:
Power outlet
(When always operating
the ScanSnap at the same
regular place where it can
be fed power from a power
outlet)
"When
connecting with
the Power
cable:" (page 19)
Computer
(When using the
ScanSnap at a place
where it reaches no power
outlet, or when carrying the
ScanSnap together with
your laptop computer
around and operating at a
place where no power
outlet is available)
"When
connecting with
the USB bus
power cable:"
(page 20)
CAUTION
Use only the AC cable and AC adapter (power cable) below:
Otherwise, a failure may be caused.
• Manufacturer: LEI
• Model No.: NU13-1072166-I3
Power cable
The Power
cable is a
combination of
the AC adapter
and AC cable.
USB bus power
cable

19
•When connecting with the Power cable:
Use the power cable and USB cable .
1. Connect the Power cable.
Remove the adhesive label covering the USB and power connectors.
Connect to the ScanSnap’s power connector and an outlet.
2. Connect the USB cable.
Connect the USB cable to both the ScanSnap and your computer.
3. After power and USB ports are connected with cables, perform the
procedure described in "Turning the ScanSnap ON" (page 21).
ATTENTION • When using the USB bus power cable, your computer must have two
USB ports; one for power feeding, the other for USB cable
connection.
• When connecting with the USB bus power cable via a USB hub, use a
powered hub equipped with an AC adapter.
• When the ScanSnap is connected with the USB bus power cable, the
scanning speed becomes slow.
Double-sided color documents of A4 or letter in size can be scanned
at a speed of:
Power-cable-connected: Approx. 8 sheets/minute
USB-bus-power-cable-connected: Approx. 4 sheets/minute
(when used with a computer with Intel®Core™ Duo 1.83 GHz and with
Scan mode set to Normal, Color mode Auto, and Compression rate 3, and
others set to defaults)
USB port
Power connector
USB connector
Computer