Fujitsu PRIMERGY BX620 S6 Owner's manual

Service Supplement - English
PRIMERGY BX620 S6
Server Blade
Service Supplement
September 2010
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To ensure a consistently high quality standard and
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meet the regulations of a quality management system
which complies with the requirements of the standard
DIN EN ISO 9001:2008.
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www.cognitas.de
Copyright and Trademarks
© cognitas. Gesellschft für Technik-Dokumentation mbH 2010 Pfad: C:\Programme\FCT\tim_app\tim_local\work\PICHOL\OBJ_DOKU-8739-001.fm
Copyright © 2010 Fujitsu Technology Solutions GmbH.
All rights reserved.
Delivery subject to availability; right of technical modifications reserved.
All hardware and software names used are trademarks of their respective manufacturers.
– The contents of this manual may be revised without prior notice.
– Fujitsu assumes no liability for damages to third party copyrights or other rights arising from
the use of any information in this manual.
– No part of this manual may be reproduced in any form without the prior written permission
of Fujitsu.
Microsoft, Windows, Windows Server, and Hyper V are trademarks or registered trademarks of
Microsoft Corporation in the USA and other countries.
Intel and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries
in the USA and other countries.
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BX620 S6 Service Supplement
Before reading this manual
For your safety
This manual contains important information for safely and correctly using this
product.
Carefully read the manual before using this product. Pay particular attention to
the accompanying manual "Safety Notes and Regulations" and ensure these
safety notes are understood before using the product. Keep this manual and the
manual "Safety Notes and Regulations" in a safe place for easy reference while
using this product.
Radio interference
This product is a "Class A" ITE (Information Technology Equipment). In a
domestic environment this product may cause radio interference, in which case
the user may be required to take appropriate measures. VCCI-A
Aluminum electrolytic capacitors
The aluminum electrolytic capacitors used in the product's printed circuit board
assemblies and in the mouse and keyboard are limited-life components. Use of
these components beyond their operating life may result in electrolyte leakage
or depletion, potentially causing emission of foul odor or smoke.
As a guideline, in a normal office environment (25°C) operating life is not
expected to be reached within the maintenance support period (5 years).
However, operating life may be reached more quickly if, for example, the product
is used in a hot environment. The customer shall bear the cost of replacing
replaceable components which have exceeded their operating life. Note that
these are only guidelines, and do not constitute a guarantee of trouble-free
operation during the maintenance support period.
High safety use
This product has been designed and manufactured for general uses such as
general office use, personal use, domestic use and normal industrial use. It has
not been designed or manufactured for uses which demand an extremely high
level of safety and carry a direct and serious risk to life or body if such safety
cannot be ensured.
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Service Supplement BX620 S6
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These uses include control of nuclear reactions in nuclear power plants,
automatic airplane flight control, air traffic control, traffic control in mass
transport systems, medical devices for life support, and missile guidance control
in weapons systems (hereafter, "high safety use"). Customers should not use
this product for high safety use unless measures are in place for ensuring the
level of safety demanded of such use. Please consult the sales staff of Fujitsu if
intending to use this product for high safety use.
Measures against momentary voltage drop
This product may be affected by a momentary voltage drop in the power supply
caused by lightning. To prevent a momentary voltage drop, use of an AC
uninterruptible power supply is recommended.
(This notice follows the guidelines of Voltage Dip Immunity of Personal
Computer issued by JEITA, the Japan Electronics and Information Technology
Industries Association.)
Technology controlled by the Foreign Exchange and Foreign Trade
Control Law of Japan
Documents produced by Fujitsu may contain technology controlled by the
Foreign Exchange and Foreign Trade Control Law of Japan. Documents which
contain such technology should not be exported from Japan or transferred to
non-residents of Japan without first obtaining authorization in accordance with
the above law.
Harmonic Current Standards
This product conforms to harmonic current standard JIS C 61000-3-2.
Only for the Japanese market:
About SATA hard disk drives
The SATA version of this server supports hard disk drives with SATA / BC-SATA
storage interfaces. Please note that the usage and operation conditions differ
depending on the type of hard disk drive used.
Please refer to the following internet address for further information on the
usage and operation conditions of each available type of hard disk drive:
http://primeserver.fujitsu.com/primergy/harddisk/
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BX620 S6 Service Supplement
Only for the Japanese market:
IAlthough described in this manual, some sections do not apply to the
Japanese market. These options and routines include:
– USB Flash Module (UFM)
– CSS (Customer Self Service)
– Replacing the lithium battery
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Service Supplement BX620 S6
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BX620 S6 Service Supplement
Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.1 Documentation overview . . . . . . . . . . . . . . . . . . . . 9
1.2 Notational conventions . . . . . . . . . . . . . . . . . . . . 10
2 Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3 Safety instructions . . . . . . . . . . . . . . . . . . . . . . 13
4 Replacing components . . . . . . . . . . . . . . . . . . . . 17
4.1 Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4.2 Replacing the control panel board . . . . . . . . . . . . . . 21
4.3 Replacing processors . . . . . . . . . . . . . . . . . . . . . 23
4.4 Installing/removing the system board . . . . . . . . . . . . 30
4.5 Replacing the TPM . . . . . . . . . . . . . . . . . . . . . . . 32
4.6 Replacing the UFM . . . . . . . . . . . . . . . . . . . . . . . 35
4.7 Replacing the battery . . . . . . . . . . . . . . . . . . . . . 37
5 Diagnosis and maintenance . . . . . . . . . . . . . . . . . . 39
5.1 Server blade diagnostic LEDs . . . . . . . . . . . . . . . . . 39
5.2 MAC address label . . . . . . . . . . . . . . . . . . . . . . . 40
5.3 DIP switch settings . . . . . . . . . . . . . . . . . . . . . . 41
5.4 Recovering the server blade BIOS . . . . . . . . . . . . . . 43
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
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Service Supplement BX620 S6
Contents
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BX620 S6 Service Supplement 9
1 Introduction
The PRIMERGY BX620 S6 dual server blade is an Intel-based server blade
that was designed for operation in the PRIMERGY BX600 S3 basic unit. Up to
ten BX620 S6 server blades can be installed in the basic unit and they use the
same infrastructure as the predecessor model PRIMERGY BX620 S5.
1.1 Documentation overview
Concept and target groups
This Service Supplement completes the information given in the Operating
Manual and the Options Guide of the server blade.
The activities described in this manual may only be performed by service
personnel.
Service DVD
Service partners of Fujitsu Technology Solutions GmbH can order a Service
DVD PRIMERGY. On the DVD the following manuals are available in pdf format:
– The "Safety Notes and Regulations" manual
– The Operating Manual for PRIMERGY BX620 S6
– The Options Guide for PRIMERGY BX620 S6
– The Service Supplement PRIMERGY BX620 S6
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10 Service Supplement BX620 S6
Notational conventions
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1.2 Notational conventions
The following notational conventions are used in this manual:
Text in italics indicates commands or menu items.
"Quotation marks" indicate names of chapters and terms that are being
emphasized.
Êdescribes activities that must be performed in the order
shown.
VCAUTION! pay particular attention to texts marked with this symbol.
Failure to observe this warning may endanger your life,
destroy the system or lead to the loss of data.
Iindicates additional information, notes and tips.
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BX620 S6 Service Supplement 11
2Procedure
VCAUTION!
The actions described in this manual should only be performed by
service personnel.
ÊFirst of all please familiarize yourself with the safety instructions in the
chapter "Safety instructions" on page 13.
ÊMake sure that all the manuals you need (see service DVD) are available,
printing out the PDF files if necessary. You will definitely need the operating
manual for the basic unit.
ÊShut down the server blade correctly, switch it off and remove it from the
basic unit as described in the chapter "Replacing components" on page 17.
ÊReplace the defective component as described in the relevant chapter.
ÊClose the server blade.
ÊInstall the server blade into the system unit.11
ÊStart the operating system.1
ÊIf necessary, configure the server blade as required.1
1These procedures are described in the Operating Manual.
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12 Service Supplement BX620 S6
Procedure
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BX620 S6 Service Supplement 13
3 Safety instructions
IThe following safety instructions are also provided in the manual "Safety
Notes and Regulations".
This device complies with the relevant safety regulations for data processing
equipment.
VCAUTION!
The actions described in this manual should only be performed by
service personnel.
Before starting up
VCAUTION!
●During installation and before operating the device, observe the
instructions on environmental conditions for your device.
●If the device is brought in from a cold environment, condensation may
form both inside and on the outside of the device.
Wait until the device has acclimatized to room temperature and is
absolutely dry before starting it up. Material damage may be caused
to the device if this requirement is not observed.
●Transport the device only in the original packaging or in packaging
that protects it from knocks and jolts.
Installation and operation
VCAUTION!
●Observe the notes on installation and operation in the operating
manual of your respective basic unit.
●When installing the server blade in the basic unit, beware of the
energy hazard at the midplane contacts. A short circuit on these
contacts can damage the system.
●Data cables must be adequately shielded to avoid interference.
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14 Service Supplement BX620 S6
Safety instructions
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●The EN 50173 and EN 50174-1/2 standards apply for LAN cabling.
The minimum requirement is the use of a category 5 screened LAN
cable for 10/100 Mbit/s Ethernet, or a category 5e cable for Gigabit
Ethernet. The requirements of the specification ISO/IEC 11801 must
also be taken into account.
●Route the cables in such a way that they do not form a potential
hazard (tripping) and cannot be damaged. When connecting the
device, refer to the relevant notes in the operating manual for the
device.
●Do not connect or disconnect any data transmission cables during a
thunderstorm (lightning hazard).
●Make sure that no objects (e.g. jewelry, paperclips etc.) or liquids get
inside the unit (electric shock hazard, short circuit).
●In emergencies (e.g. damaged casing, control elements or power
cables, penetration of liquids or foreign bodies), switch off the device
immediately, unplug it from the grounded power outlets, and contact
your customer service team.
●Proper operation of the system (in accordance with IEC 60950/DIN
EN 60950) is only ensured if the casing is completely assembled and
the rear covers for the installation openings have been put in place
(electric shock, cooling, fire protection, interference suppression).
●Install only system extensions that satisfy the requirements and rules
governing safety, electromagnetic compatibility, and
telecommunications terminal equipment.
If you install other extensions, you might damage the system or
violate these safety regulations.
You can find out which system extensions are suitable from the
customer service center or your sales outlet.
●The components marked with a warning label (e.g. lightning symbol)
may only be opened, removed or exchanged by authorized, qualified
personnel. The hot-pluggable/hot-swappable components are
exceptions to this rule.
●If you cause a defect on the device by installing or exchanging system
extensions, the warranty will be invalidated.
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BX620 S6 Service Supplement 15
Safety instructions
VCAUTION!
●Only set the resolutions and refresh rates specified in the operating
manual for your monitor.
Otherwise, you may damage the monitor. If you are in any doubt,
contact your sales outlet or customer service center.
Batteries
VCAUTION!
●Incorrect replacement of batteries may lead to a risk of explosion. The
batteries may only be replaced with identical batteries or with a type
recommended by the manufacturer.
●Do not throw batteries into the trash can.
●Batteries must be disposed of in accordance with local regulations
concerning special waste.
●Replace the lithium battery on the system board in accordance with
the instructions in the service supplement for the server blade.
●All batteries containing pollutants are marked with a symbol (a
crossed-out garbage can). In addition, the marking is provided with
the chemical symbol of the heavy metal decisive for the classification
as a pollutant:
Cd Cadmium
Hg Mercury
Pb Lead
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16 Service Supplement BX620 S6
Safety instructions
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Modules with Electrostatic-Sensitive Devices
Modules with electrostatic-sensitive devices are identified by the following
sticker:
Figure 1: ESD label
When you handle components fitted with ESDs, you must always observe the
following points:
●Switch off the system and remove the power plugs from the power outlets
before installing or removing components with ESDs.
●You must always discharge static build-up (e.g. by touching a grounded
object) before working with such components.
●Any devices or tools that are used must be free of electrostatic charge.
●Wear a suitable grounding cable that connects you to the external chassis of
the system unit.
●Always hold components with ESDs at the edges or at the points marked
green (touch points).
●Do not touch any connectors or conduction paths on an ESD.
●Place all the components on a pad which is free of electrostatic charge.
IFor a detailed description of how to handle ESD components, see the
relevant European or international standards (EN 61340-5-1,
ANSI/ESD S20.20).
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BX620 S6 Service Supplement 17
4 Replacing components
VCAUTION!
When handling systems and boards, make sure you observe the safety
instructions in the chapter "Safety instructions" on page 13.
4.1 Preparation
If you want to replace components which are not hot-pluggable, you must
remove the server blade from the basic unit and open it.
ÊExit all applications and shut down the server blade correctly.
ÊPress the On/Off button on the server blade control panel.
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18 Service Supplement BX620 S6
Preparation
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Removing the server blade from the basic unit
Figure 2: Removing the server blade
ÊPress the two touch points (1) to unlock the ejection levers.
ÊOpen out the two ejection levers (2) simultaneously to disengage the
server blade.
1
1
2
2
1
1
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BX620 S6 Service Supplement 19
Preparation
Figure 3: Removing the server blade
ÊPull the server blade out of the basic unit.
Installing the server blade in the basic unit
To install the server blade, follow the removal instructions in reverse order.
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20 Service Supplement BX620 S6
Preparation
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Opening the server blade
Figure 4: Removing the cover
ÊPress the two touch points (1) of the cover simultaneously to disengage it,
and slide back the cover as far as it will go in the direction of the arrow (2).
ÊTake off the cover.
The server blade components are now freely accessible.
Closing the server blade
To close the server blade, follow the instructions above in reverse order.
1 1
2
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