Fujitsu PRIMERGY CX2550 M6 User manual

FUJITSU Server PRIMERGY CX2550 M6 /
CX2560 M6 Server Node
Upgrade and Maintenance Manual
Upgrade and Maintenance Manual - English
09/2021

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To ensure a consistently high quality standard and user-friendliness, this documentation was
created to meet the regulations of a quality management system which complies with the
requirements of the standard DIN EN ISO 9001:2015.
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Copyright and Trademarks
Copyright 2021 FUJITSU LIMITED
All rights reserved.
Delivery subject to availability; right of technical modifications reserved.
All hardware and software names used are trademarks of their respective manufacturers.
–The contents of this manual may be revised without prior notice.
–Fujitsu assumes no liability for damages to third party copyrights or other rights arising from
the use of any information in this manual.
–No part of this manual may be reproduced in any form without the prior written permission
of Fujitsu.
Microsoft, Windows, Windows Server, and Hyper-V are trademarks or registered trademarks of
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in the USA and other countries.

Before reading this manual
For your safety
This manual contains important information for safely and correctly using this
product.
Carefully read the manual before using this product. Pay particular attention to
the accompanying manual "Safety Notes and Regulations" and ensure that
these safety notes are understood before using the product. Keep this manual
and the "Safety Notes and Regulations" manual in a safe place for easy
reference while using this product.
Radio interference
This product is a "Class A" ITE (Information Technology Equipment). In a
domestic environment this product may cause radio interference, in which case
the user may be required to take appropriate measures.
VCCI-A
Aluminum electrolytic capacitors
The aluminum electrolytic capacitors used in the printed circuit board
assemblies of the product and in the mouse and keyboard are limited-life
components. Use of these components beyond their operating life may result
in electrolyte leakage or depletion, potentially causing emission of foul odor or
smoke.
As a guideline, in a normal office environment (25 °C) operating life is not
expected to be reached within the maintenance support period (5 years).
However, operating life may be reached more quickly if, for example, the
product is used in a hot environment. The customer shall bear the cost of
replacing replaceable components which have exceeded their operating life.
Note that these are only guidelines, and do not constitute a guarantee of
trouble-free operation during the maintenance support period.
High safety use
This product has been designed and manufactured to be used in commercial
and/or industrial areas as a server.
Upgrade and Maintenance Manual

The product is not suitable for use at visual display workplaces according to §2
of the Workplace Regulations (applies to all server systems except TX server
systems).
When used as visual display workplace, it must not be placed in the direct field
of view to avoid incommoding reflections (applies only to TX server systems).
The device has not been designed or manufactured for uses which demand an
extremely high level of safety and carry a direct and serious risk of life or body
if such safety cannot be assured.
These uses include control of nuclear reactions in nuclear power plants,
automatic airplane flight control, air traffic control, traffic control in mass
transport systems, medical devices for life support, and missile guidance
control in weapons systems (hereafter, "high safety use"). Customers should
not use this product for high safety use unless measures are in place for
ensuring the level of safety demanded of such use. Please consult the sales
staff of Fujitsu if intending to use this product for high safety use.
Measures against momentary voltage drop
This product may be affected by a momentary voltage drop in the power supply
caused by lightning. To prevent a momentary voltage drop, the use of an
uninterruptible power supply is recommended.
(This notice follows the guidelines of Voltage Dip Immunity of Personal
Computer issued by JEITA, the Japan Electronics and Information Technology
Industries Association.)
Technology controlled by the Foreign Exchange and Foreign Trade
Control Law of Japan
Documents produced by Fujitsu may contain technology controlled by the
Foreign Exchange and Foreign Trade Control Law of Japan. Documents which
contain such technology should not be exported from Japan or transferred to
non-residents of Japan without first obtaining authorization in accordance with
the above law.
Harmonic Current Standards
This product conforms to harmonic current standard JIS C 61000-3-2.
Upgrade and Maintenance Manual

Only for Japan: About SATA HDDs
The SATA version of this server supports HDDs with SATA/BC-SATA storage
interfaces. Please note that the usage and operation conditions differ
depending on the type of HDD used.
For more information on the usage and operation conditions of each available
type of HDD, see the following internet address:
https://jp.fujitsu.com/platform/server/primergy/harddisk/
Only for Japan:
Shielded LAN cables should be used in this product.
UK Importer information
Fujitsu Services Limited
22 Baker Street, London, W1U 3BW, United Kingdom
Upgrade and Maintenance Manual

Version history
Issue
number
Issue date Description
V 1.0 11/2020 Early release
V 2.0 06/2021 General release
V 2.1 09/2021 General release
Following chapters updated:
●Expansion cards and OCP mezzanine cards
● Main memory
● Processor (CPU)
● Liquid cooling (LC)
● Cabling
Upgrade and Maintenance Manual

Content
1 Introduction 15
1.1 Concept and target groups of this manual 15
1.2 Notational conventions 15
2 Before you start 17
2.1 Basic information 17
2.1.1 Proceeding 17
2.1.2 Advanced Thermal Design (ATD) 17
2.1.3 Installing optional components 18
2.2 Classification of procedures 18
2.2.1 Assignment of unit categories 18
2.2.2 Customer Replaceable Units (CRU) 19
2.2.3 Upgrade and Repair Units (URU) 19
2.2.4 Field Replaceable Units (FRU) 21
2.3 Average task duration 22
2.4 Tools you need at hand 23
2.5 Documentation overview 23
2.5.1 Downloading manuals 23
2.5.2 List of documents 24
2.5.3 Further documents 26
3 Important information 27
3.1 Introduction 27
3.2 Safety instructions 27
3.2.1 Basic safety instructions 27
3.2.2 Before starting up 28
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3.2.3 Installation and operation 28
3.2.4 Batteries 31
3.2.5 Working with optical disk drives (ODDs) and media 31
3.2.6 Laser information 33
3.2.7 Modules with Electrostatic-Sensitive Devices (ESD modules) 33
3.2.8 Transporting the server 35
3.2.9 Installing the server enclosure in the rack 36
3.3 CE conformity 36
3.4 ENERGY STAR 37
3.5 FCC Class A Compliance Statement 37
3.6 Other important information 38
3.7 Environmental protection 39
4 Basic hardware procedures 41
4.1 Using diagnostic information 41
4.1.1 Proceeding 41
4.1.2 Locating the defective server 41
4.1.3 Determining the error class 42
4.1.4 Locating the defective component 42
4.2 Shutting down the server node 45
4.3 Removing server nodes from the server enclosure 45
4.4 Handling riser modules 49
4.4.1 Positions of riser modules 49
4.4.2 Removing a riser module 49
4.4.3 Installing a riser module 51
4.5 Handling dummy riser modules 52
4.6 Handling the memory slot air ducts 53
4.7 Installing the CX2550 M6 or CX2560 M6 server node 57
Content
Upgrade and Maintenance Manual

4.8 Switching on the server node 59
5 Basic software procedures 61
5.1 Starting the maintenance task 61
5.1.1 Suspending BitLocker functionality 61
5.1.2 Disabling the boot watchdog 62
5.1.3 Removing backup and optical disk media 63
5.1.4 Verifying and configuring the backup software solution 64
5.1.5 Configuring LAN teaming 64
5.1.6 Switching on the ID indicator 66
5.2 Completing the maintenance task 67
5.2.1 Updating or recovering the BIOS and iRMC S5 67
5.2.2 Verifying system information backup or restore 69
5.2.3 Updating expansion card firmware 70
5.2.4 Resetting the boot retry counter 71
5.2.5 Enabling the boot watchdog 73
5.2.6 Enabling replaced components in the BIOS 74
5.2.7 Reconfiguring the backup software solution 75
5.2.8 Verifying the memory mode 76
5.2.9 Verifying the system time settings 76
5.2.10 Viewing and clearing the System Event Log (SEL) 77
5.2.11 Updating the NIC configuration file in a Linux and VMware
environment 80
5.2.12 Resuming BitLocker functionality 81
5.2.13 Performing a RAID array rebuild 82
5.2.14 Looking for MAC/WWN/GUID and SAS addresses 83
5.2.14.1 Basic information 83
5.2.14.2 Looking for the MAC address of a LAN controller 83
5.2.14.3 Looking for the WWN address of a fibre channel controller 84
5.2.14.4 Looking for the GUID address of an infiniband or Omni-Path
controller 85
5.2.14.5 Looking for SAS addresses of SAS controllers for external
devices 85
5.2.15 Using the Chassis ID Prom Tool 86
5.2.16 Configuring LAN teaming 87
5.2.17 Switching off the ID indicator 88
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5.2.18 Performing a fan test 89
6 Expansion cards and OCP mezzanine cards 91
6.1 Safety notes 91
6.2 Basic information 91
6.2.1 CX2550 M6 91
6.2.2 CX2560 M6 93
6.3 Handling slot brackets 96
6.3.1 Installing slot brackets 96
6.3.2 Removing slot brackets 98
6.4 OCP (Open Compute Project) modules 98
6.4.1 Installing the OCP module 98
6.4.2 Removing the OCP module 101
6.4.3 Replacing the OCP module 104
6.5 Handling SFP+ transceiver modules 105
6.5.1 Installing SFP+ transceiver modules 105
6.5.2 Removing SFP+ transceiver modules 111
6.6 Expansion cards in riser modules 115
6.6.1 Installing expansion cards 115
6.6.2 Removing expansion cards 118
6.6.3 Replacing an expansion card 120
6.7 Replacing a dedicated internal RAID module 123
6.8 Flash backup unit (FBU) 129
6.8.1 Safety notes 129
6.8.2 Basic information 129
6.8.3 Installing the FBU 131
6.8.4 Removing an FBU 140
6.8.5 Replacing an FBU 144
6.8.6 Replacing a TFM 145
Content
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7 Main memory 151
7.1 Safety notes 151
7.2 Basic information 152
7.2.1 Slots and features 152
7.2.2 Memory population conditions 153
7.2.3 Modes of operation 155
7.2.3.1 DDR4 DIMM 155
7.2.3.2 DDR4 DIMM and Optane PMem module (only for CX2560
M6) 159
7.3 Installing memory modules 163
7.4 Removing memory modules 166
7.5 Replacing memory modules 168
8 Processor (CPU) 171
8.1 Safety notes 171
8.2 Basic information 171
8.3 Replacing a CPU or heat sink 172
9 Liquid cooling (LC) 187
9.1 Safety notes 187
9.2 Basic information 187
9.3 Replacing the CPU or LC kit 192
9.4 Main memory for LC 209
9.4.1 Installing memory modules 209
9.4.2 Removing memory modules 213
9.4.3 Replacing memory modules 216
Content
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10 System board and components 219
10.1 Safety notes 219
10.2 Basic information 219
10.3 CMOS battery (CR2450) 220
10.3.1 Replacing the CMOS battery (CR2450) 220
10.4 Trusted Platform Module (TPM) 223
10.4.1 Position of the TPM 223
10.4.2 Installing the TPM 223
10.4.3 Removing the TPM 227
10.4.4 Replacing the TPM 231
10.5 iRMC microSD card 234
10.5.1 Installing the iRMC microSD card 234
10.5.2 Removing the iRMC microSD card 236
10.5.3 Replacing the iRMC microSD card 237
10.6 M.2 SSD 238
10.6.1 Slots and bolts for M.2 SSDs 238
10.6.2 Installing an M.2 SSD 240
10.6.3 Removing an M.2 SSD 243
10.6.4 Replacing an M.2 SSD 245
10.7 Dual microSD 64GB Enterprise 247
10.7.1 Position of the Dual microSD 64GB Enterprise 247
10.7.2 Installing the Dual microSD 64GB Enterprise 247
10.7.3 Removing the Dual microSD 64GB Enterprise 251
10.7.4 Replacing the Dual microSD 64GB Enterprise 252
10.7.5 Replacing the microSD card 255
10.8 System board 256
10.8.1 Replacing the system board 256
11 Cabling 265
11.1 Safety notes 265
Content
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11.2 Cabling information 265
12 Appendix 293
12.1 Mechanical overview 293
12.1.1 Server node interior 293
12.1.2 Server node rear 295
12.2 Connectors, controls, and indicators 296
12.2.1 System board connectors 296
12.2.2 Connectors on the server node 298
12.2.3 Controls on the server node 299
12.2.4 Power, ID, CSS and Global Error indicators 300
12.2.5 LAN indicators 302
12.3 Onboard settings 304
12.4 Minimum startup configuration 305
Content
Upgrade and Maintenance Manual

Content
Upgrade and Maintenance Manual

1 Introduction
1.1 Concept and target groups of this manual
This upgrade and maintenance manual provides instructions for the following
procedures:
–Upgrading the server configuration by adding optional hardware
components.
–Upgrading the server configuration by replacing existing hardware
components with superior ones.
–Replacing defective hardware components.
This manual focuses on on-site maintenance tasks. It is recommended to
prepare each service assignment following remote diagnostics procedures, as
described in the "ServerView Suite Local Service Concept (LSC)" manual, see
"Documentation overview" on page 23.
CAUTION
The document at hand comprises procedures of a wide range of
complexity.
▶Check the profile of qualification for technicians before assigning
tasks.
▶Before you start, carefully read "Classification of procedures" on
page 18.
1.2 Notational conventions
The following notational conventions are used in this manual:
Text in bold Indicates references to names of interface
elements.
Text in monospace Indicates commands and text to be entered by
the user.
Upgrade and Maintenance Manual 15

"Quotation marks" Indicate names of chapters and terms that are
being emphasized.
▶ Describes activities that must be performed in
the order shown.
[Abc] Indicates keys on the keyboard.
CAUTION
Pay particular attention to texts marked with this
symbol. Failure to observe this warning may
endanger your life, destroy the system or lead
to the loss of data.
Indicates additional information, notes and tips.
Indicates the procedure category in terms of
complexity and qualification requirements, see
"Classification of procedures" on page 18.
Indicates the average task duration, see
"Average task duration" on page 22.
Introduction
16 Upgrade and Maintenance Manual

2 Before you start
2.1 Basic information
2.1.1 Proceeding
Before you start any upgrade or maintenance task, proceed as follows:
▶Carefully read the safety instructions, see "Important information" on
page 27.
▶Make sure that all necessary manuals are available, see "Documentation
overview" on page 23. Print the PDF files if required.
▶Make yourself familiar with the procedure categories, see "Classification of
procedures" on page 18.
▶Ensure that all required tools are available, see "Tools you need at hand" on
page 23.
2.1.2 Advanced Thermal Design (ATD)
The ATD option allows you to operate the system with a wider temperature
range either of 5 °C to 40 °C or 5 °C to 45 °C, depending on your system and
configuration.
This option can only be ordered from the
manufacturer and is indicated by the respective
logo on the identification rating plate.
CAUTION
▶In a system that is configured with ATD, only certain components
which support the respectively increased higher operating
temperature range may be installed and used. For applicable
restrictions, see the official configurator tool.
Upgrade and Maintenance Manual 17

2.1.3 Installing optional components
The operating manual of your server gives an introduction to server features
and provides an overview of available hardware options.
Use the Fujitsu ServerView Suite management software and the iRMC S5 web
interface to prepare hardware expansions. For more information about
ServerView Suite documentation, see "Documentation overview" on page 23.
Please see the following ServerView Suite topics:
–Operation
–Virtualization
–Maintenance
–Out-Of-Band Management
For the latest information on hardware options, see the hardware
configurator of your server, available online at the following address:
https://www.fujitsu.com/fts/products/computing/servers/primergy/
index.html
For Japan:
https://www.fujitsu.com/jp/products/computing/servers/primergy/
Please contact your local Fujitsu customer service partner for details on how to
order expansion kits or spare parts.
2.2 Classification of procedures
2.2.1 Assignment of unit categories
The complexity of maintenance procedures varies significantly. Procedures
have been assigned to one of three unit categories, indicating the level of
difficulty and required qualification.
At the beginning of each procedure, the involved unit category is indicated by
one of the symbols introduced in this section.
Before you start
18 Upgrade and Maintenance Manual

Please ask your local Fujitsu service center for more information.
2.2.2 Customer Replaceable Units (CRU)
Customer Replaceable Units (CRU)
Customer Replaceable Units are intended for customer self service and may
be installed or replaced as hot-plug components during operation.
Components that the customer is entitled to replace may differ
according to the service form in his country.
For Japan:
https://www.fujitsu.com/jp/products/computing/servers/primergy/support/
repair.html
Hot-plug components increase system availability and guarantee a high degree
of data integrity and fail-safe performance. Procedures can be carried out
without shutting down the server node or going offline.
Components that are handled as Customer Replaceable Units
–Hot-plug HDD/SSD modules
Peripherals that are handled as Customer Replaceable Units
–Mouse
–Keyboard
–Monitor
2.2.3 Upgrade and Repair Units (URU)
Upgrade and Repair Units (URU)
Before you start
Upgrade and Maintenance Manual 19

Upgrade and Repair Units are non hot-plug components that can be ordered
separately to be installed as options (Upgrade Units) or are available to the
customer through customer self service (Repair Units).
For Japan, customer allows only upgrade. For upgrade units as
customer replaceable, see:
https://www.fujitsu.com/jp/products/computing/servers/primergy/
Server management error messages and diagnostic indicators on the
front panel and system board will report defective Upgrade and Repair
Units as customer replaceable CSS components.
Upgrade and repair procedures involve shutting down the server node.
CAUTION
The device may be seriously damaged or cause damage if it is opened
without authorization or if repairs are attempted by unauthorized and
untrained personnel.
Components that are handled as Upgrade Units
–CPU (upgrade)
–Expansion card
–OCP module
–Flash backup units (FBU)
–Memory modules
–iRMC microSD card
–M.2 SSDs (M.2 SSDs with 80 mm and 100 mm length)
–Dual microSD 64GB Enterprise
–PCIe riser modules
CAUTION
Installing procedures involving Upgrade and Repair Units must be
performed exclusively by Fujitsu service personnel or technicians
trained by Fujitsu. Please note that unauthorized interference with the
system will void the warranty and exempt the manufacturer from all
liability.
Before you start
20 Upgrade and Maintenance Manual