Fujitsu Primergy RX4770 M1 User manual

Upgrade and Maintenance Manual - English
FUJITSU Server PRIMERGY RX4770 M1
Upgrade and Maintenance Manual
August 2014

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Copyright © 2014 Fujitsu Technology Solutions GmbH.
All rights reserved.
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RX4770 M1 Upgrade and Maintenance Manual
Before reading this manual
For your safety
This manual contains important information for safely and correctly using this
product.
Carefully read the manual before using this product. Pay particular attention to
the accompanying manual "Safety Notes and Regulations" and ensure these
safety notes are understood before using the product. Keep this manual and the
manual "Safety Notes and Regulations" in a safe place for easy reference while
using this product.
Radio interference
This product is a "Class A" ITE (Information Technology Equipment). In a
domestic environment this product may cause radio interference, in which case
the user may be required to take appropriate measures. VCCI-A
Aluminum electrolytic capacitors
The aluminum electrolytic capacitors used in the product's printed circuit board
assemblies and in the mouse and keyboard are limited-life components. Use of
these components beyond their operating life may result in electrolyte leakage
or depletion, potentially causing emission of foul odor or smoke.
As a guideline, in a normal office environment (25°C) operating life is not
expected to be reached within the maintenance support period (5 years).
However, operating life may be reached more quickly if, for example, the
product is used in a hot environment. The customer shall bear the cost of
replacing replaceable components which have exceeded their operating life.
Note that these are only guidelines, and do not constitute a guarantee of
trouble-free operation during the maintenance support period.
High safety use
This product has been designed and manufactured to be used in commercial
and/or industrial areas as a server.
When used as visual display workplace, it must not be placed in the direct field
of view to avoid incommoding reflections (applies only to TX server systems).
The device has not been designed or manufactured for uses which demand an
extremely high level of safety and carry a direct and serious risk of life or body
if such safety cannot be assured.

Upgrade and Maintenance Manual RX4770 M1
These uses include control of nuclear reactions in nuclear power plants,
automatic airplane flight control, air traffic control, traffic control in mass
transport systems, medical devices for life support, and missile guidance
control in weapons systems (hereafter, "high safety use"). Customers should
not use this product for high safety use unless measures are in place for
ensuring the level of safety demanded of such use. Please consult the sales
staff of Fujitsu if intending to use this product for high safety use.
Measures against momentary voltage drop
This product may be affected by a momentary voltage drop in the power supply
caused by lightning. To prevent a momentary voltage drop, use of an AC
uninterruptible power supply is recommended.
(This notice follows the guidelines of Voltage Dip Immunity of Personal
Computer issued by JEITA, the Japan Electronics and Information Technology
Industries Association.)
Technology controlled by the Foreign Exchange and Foreign Trade
Control Law of Japan
Documents produced by Fujitsu may contain technology controlled by the
Foreign Exchange and Foreign Trade Control Law of Japan. Documents which
contain such technology should not be exported from Japan or transferred to
non-residents of Japan without first obtaining authorization in accordance with
the above law.
Harmonic Current Standards
This product conforms to harmonic current standard JIS C 61000-3-2.
Only for the Japanese market: About SATA hard disk drives
The SATA version of this server supports hard disk drives with SATA / BC-SATA
storage interfaces. Please note that the usage and operation conditions differ
depending on the type of hard disk drive used.
Please refer to the following internet address for further information on the
usage and operation conditions of each available type of hard disk drive:
(http://jp.fujitsu.com/platform/server/primergy/manual/)

RX4770 M1 Upgrade and Maintenance Manual
Only for the Japanese market:
IAlthough described in this manual, some sections do not apply to the
Japanese market. These options and routines include:
– CSS (Customer Self Service)

Upgrade and Maintenance Manual RX4770 M1
Version history
Issue number Reason for update
1.0 / May 2014 Initial release
1.1 / August 2014 Update 1

RX4770 M1 Upgrade and Maintenance Manual
Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
1.1 Notational conventions . . . . . . . . . . . . . . . . . . . . 18
2 Before you start . . . . . . . . . . . . . . . . . . . . . . . . 19
2.1 Classification of procedures . . . . . . . . . . . . . . . . . 21
2.1.1 Customer Replaceable Units (CRU) . . . . . . . . . . . . . . . 21
2.1.2 Upgrade and Repair Units (URU) . . . . . . . . . . . . . . . . 22
2.1.3 Field Replaceable Units (FRU) . . . . . . . . . . . . . . . . . 23
2.2 Average task duration . . . . . . . . . . . . . . . . . . . . . 23
2.3 Tools you need at hand . . . . . . . . . . . . . . . . . . . . 24
2.4 Documents you need at hand . . . . . . . . . . . . . . . . . 27
3 Important information . . . . . . . . . . . . . . . . . . . . . 29
3.1 Safety instructions . . . . . . . . . . . . . . . . . . . . . . . 29
3.2 ENERGY STAR . . . . . . . . . . . . . . . . . . . . . . . . . 37
3.3 CE conformity . . . . . . . . . . . . . . . . . . . . . . . . . 37
3.4 FCC Class A Compliance Statement . . . . . . . . . . . . . 38
3.5 Environmental protection . . . . . . . . . . . . . . . . . . . 39
4 Basic hardware procedures . . . . . . . . . . . . . . . . . . 41
4.1 Using diagnostics information . . . . . . . . . . . . . . . . 41
4.1.1 Locating the defective server . . . . . . . . . . . . . . . . . . 41
4.1.2 Determining the error class . . . . . . . . . . . . . . . . . . . 42
4.1.2.1 Global Error indicator . . . . . . . . . . . . . . . . . . . . 42
4.1.2.2 Customer Self Service (CSS) indicator . . . . . . . . . . . 42
4.1.3 Locating the defective component . . . . . . . . . . . . . . . . 43
4.1.3.1 Local diagnostic indicators on the front . . . . . . . . . . . 43
4.1.3.2 Local diagnostic indicators on the system board . . . . . . . 43
4.2 Shutting down the server . . . . . . . . . . . . . . . . . . . 44

Upgrade and Maintenance Manual RX4770 M1
Contents
4.3 Disconnecting power cords . . . . . . . . . . . . . . . . . . 44
4.4 Getting access to the component . . . . . . . . . . . . . . . 46
4.4.1 Extending the server out of the rack . . . . . . . . . . . . . . . 46
4.4.2 Removing the server from the rack . . . . . . . . . . . . . . . . 48
4.4.3 Opening the server . . . . . . . . . . . . . . . . . . . . . . . . 50
4.4.3.1 Removing the housing cover . . . . . . . . . . . . . . . . . 50
4.5 Reassembling . . . . . . . . . . . . . . . . . . . . . . . . . . 51
4.5.1 Closing the server . . . . . . . . . . . . . . . . . . . . . . . . . 51
4.5.1.1 Mounting the housing cover . . . . . . . . . . . . . . . . . . 51
4.5.2 Mounting the server in the rack . . . . . . . . . . . . . . . . . . 52
4.5.2.1 Seating the server on the rack rails . . . . . . . . . . . . . . 52
4.5.2.2 Sliding the server into the rack . . . . . . . . . . . . . . . . 54
4.6 Connecting the server to the power source . . . . . . . . . . 55
4.7 Switching on the server . . . . . . . . . . . . . . . . . . . . . 56
5 Basic software procedures . . . . . . . . . . . . . . . . . . . 57
5.1 Starting the maintenance task . . . . . . . . . . . . . . . . . 57
5.1.1 Disabling BitLocker functionality . . . . . . . . . . . . . . . . . 57
5.1.2 Disabling SVOM boot watchdog functionality . . . . . . . . . . . 58
5.1.2.1 Viewing boot watchdog settings . . . . . . . . . . . . . . . . 58
5.1.2.2 Configuring boot watchdog settings . . . . . . . . . . . . . . 59
5.1.3 Removing backup and optical disk media . . . . . . . . . . . . 61
5.1.4 Verifying and configuring the backup software solution . . . . . . 61
5.1.5 Note on server maintenance in a Multipath I/O environment . . . 62
5.1.6 Switching on the ID indicator . . . . . . . . . . . . . . . . . . . 64
5.2 Completing the maintenance task . . . . . . . . . . . . . . . 65
5.2.1 Updating or recovering the system board BIOS and iRMC . . . . 65
5.2.1.1 Updating or recovering the system board BIOS . . . . . . . . 65
5.2.1.2 Updating or recovering the iRMC . . . . . . . . . . . . . . . 66
5.2.2 Verifying system information backup / restore . . . . . . . . . . 68
5.2.3 Updating RAID controller firmware . . . . . . . . . . . . . . . . 69
5.2.4 Enabling Option ROM scan . . . . . . . . . . . . . . . . . . . . 70
5.2.5 Verifying and configuring the backup software solution . . . . . . 71
5.2.6 Resetting the boot retry counter . . . . . . . . . . . . . . . . . 72
5.2.6.1 Viewing the boot retry counter . . . . . . . . . . . . . . . . 72
5.2.6.2 Resetting the boot retry counter . . . . . . . . . . . . . . . . 72
5.2.7 Enabling SVOM boot watchdog functionality . . . . . . . . . . . 74
5.2.8 Enabling replaced components in the system BIOS . . . . . . . 74

RX4770 M1 Upgrade and Maintenance Manual
Contents
5.2.9 Verifying the memory mode . . . . . . . . . . . . . . . . . . . 75
5.2.10 Verifying the system time settings . . . . . . . . . . . . . . . . 76
5.2.11 Viewing and clearing the System Event Log (SEL) . . . . . . . 77
5.2.11.1 Viewing the SEL . . . . . . . . . . . . . . . . . . . . . . . 77
5.2.11.2 Clearing the SEL . . . . . . . . . . . . . . . . . . . . . . . 78
5.2.12 Updating the NIC configuration file in a Linux environment . . . 78
5.2.13 Enabling BitLocker functionality . . . . . . . . . . . . . . . . . 80
5.2.14 Performing a RAID array rebuild . . . . . . . . . . . . . . . . . 81
5.2.15 Looking up changed MAC / WWN addresses . . . . . . . . . . 82
5.2.15.1 Looking up MAC addresses . . . . . . . . . . . . . . . . . 82
5.2.15.2 Looking up WWN addresses . . . . . . . . . . . . . . . . . 82
5.2.16 Using the Chassis ID Prom Tool . . . . . . . . . . . . . . . . . 84
5.2.17 Configuring LAN teaming . . . . . . . . . . . . . . . . . . . . 85
5.2.17.1 After replacing / upgrading LAN controllers . . . . . . . . . 85
5.2.17.2 After replacing the system board . . . . . . . . . . . . . . . 85
5.2.18 Switching off the ID indicator . . . . . . . . . . . . . . . . . . 86
5.2.19 Performing a fan test after replacing a defective fan . . . . . . 86
6 Power supply units . . . . . . . . . . . . . . . . . . . . . . . 89
6.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . 89
6.1.1 Power supply unit configurations . . . . . . . . . . . . . . . . 90
6.1.2 Assembly rules . . . . . . . . . . . . . . . . . . . . . . . . . 90
6.1.3 PSU indicator . . . . . . . . . . . . . . . . . . . . . . . . . . 91
6.2 Installing hot-plug power supply units . . . . . . . . . . . . 92
6.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 92
6.2.2 Removing the dummy cover . . . . . . . . . . . . . . . . . . . 92
6.2.3 Installing a hot-plug power supply unit . . . . . . . . . . . . . 93
6.2.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 93
6.3 Removing a hot-plug power supply unit . . . . . . . . . . . 94
6.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 94
6.3.2 Removing a hot-plug power supply unit . . . . . . . . . . . . . 95
6.3.3 Installing a dummy cover . . . . . . . . . . . . . . . . . . . . 96
6.3.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 96
6.4 Replacing a hot-plug power supply unit . . . . . . . . . . . 97
6.4.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 97
6.4.2 Removing the defective hot-plug power supply unit . . . . . . . 97
6.4.3 Installing the new hot-plug power supply unit . . . . . . . . . . 98
6.4.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 98

Upgrade and Maintenance Manual RX4770 M1
Contents
6.5 Replacing the power distribution board . . . . . . . . . . . . 99
6.5.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . . 99
6.5.2 Removing the power distribution board . . . . . . . . . . . . . 100
6.5.3 Installing the power distribution board . . . . . . . . . . . . . 102
6.5.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 105
7 Hard disk drives / solid state drives . . . . . . . . . . . . . 107
7.1 Basic procedures . . . . . . . . . . . . . . . . . . . . . . . 108
7.2 Installing 2.5-inch HDD / SSD modules . . . . . . . . . . . 110
7.3 Removing 2.5-inch HDD / SSD modules . . . . . . . . . . . 112
7.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 112
7.3.2 Removing a 2.5-inch HDD / SSD module . . . . . . . . . . . . 113
7.3.3 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 113
7.4 Replacing a 2.5-inch HDD / SSD module . . . . . . . . . . . 114
7.4.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 114
7.4.2 Removing a 2.5-inch HDD / SSD module . . . . . . . . . . . . 115
7.4.3 Installing a 2.5-inch HDD / SSD module . . . . . . . . . . . . 115
7.4.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 115
7.5 Removing a 2.5-inch HDD / SSD dummy module . . . . . . 116
7.6 Replacing the SAS / SATA HDD / SSD backplane . . . . . . 117
7.6.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 117
7.6.2 Removing the HDD backplane . . . . . . . . . . . . . . . . . 118
7.6.3 Installing the HDD SAS backplane . . . . . . . . . . . . . . . 120
7.6.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 121
8 System fans . . . . . . . . . . . . . . . . . . . . . . . . . . 123
8.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . 123
8.2 Replacing the system fan . . . . . . . . . . . . . . . . . . . 124
8.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 124
8.2.2 Removing a system fan . . . . . . . . . . . . . . . . . . . . . 125
8.2.3 Installing a system fan . . . . . . . . . . . . . . . . . . . . . 126
8.2.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 126
8.3 Replacing the fan backplane . . . . . . . . . . . . . . . . . 127
8.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 127
8.3.2 Removing the fan backplane . . . . . . . . . . . . . . . . . . 127

RX4770 M1 Upgrade and Maintenance Manual
Contents
8.3.3 Installing the fan backplane . . . . . . . . . . . . . . . . . . . 130
8.3.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 132
9 Expansion cards and backup units . . . . . . . . . . . . . . 133
9.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . 134
9.2 Handling slot brackets . . . . . . . . . . . . . . . . . . . . . 137
9.2.1 Installing a slot bracket . . . . . . . . . . . . . . . . . . . . . 137
9.2.1.1 Installing a standard slot bracket . . . . . . . . . . . . . . . 137
9.2.1.2 Installing a slot bracket to the Network adapter D2755 . . . 139
9.2.2 Removing a slot bracket . . . . . . . . . . . . . . . . . . . . . 141
9.3 Expansion cards . . . . . . . . . . . . . . . . . . . . . . . . 141
9.3.1 Installing expansion cards . . . . . . . . . . . . . . . . . . . . 141
9.3.1.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 141
9.3.1.2 Removing the slot bracket . . . . . . . . . . . . . . . . . . 142
9.3.1.3 Installing an expansion card . . . . . . . . . . . . . . . . . 142
9.3.1.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 143
9.3.2 Removing expansion cards . . . . . . . . . . . . . . . . . . . 144
9.3.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 144
9.3.2.2 Removing an expansion card . . . . . . . . . . . . . . . . 145
9.3.2.3 Installing a PCI slot bracket . . . . . . . . . . . . . . . . . 146
9.3.2.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 146
9.3.3 Replacing expansion cards . . . . . . . . . . . . . . . . . . . 147
9.3.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 147
9.3.3.2 Removing an expansion card . . . . . . . . . . . . . . . . 147
9.3.3.3 Installing an expansion card . . . . . . . . . . . . . . . . . 148
9.3.3.4 Connecting cables to the expansion card . . . . . . . . . . 148
9.3.3.5 Connecting a battery backup unit to the expansion card . . . 148
9.3.3.6 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 148
9.4 Replacing the SAS Riser . . . . . . . . . . . . . . . . . . . . 149
9.4.1 Removing the SAS Riser . . . . . . . . . . . . . . . . . . . . 149
9.4.1.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 149
9.4.1.2 Removing the SAS Riser . . . . . . . . . . . . . . . . . . . 150
9.4.1.3 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 150
9.4.2 Installing the SAS Riser . . . . . . . . . . . . . . . . . . . . . 151
9.4.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 151
9.4.2.2 Installing the SAS Riser . . . . . . . . . . . . . . . . . . . 152
9.4.2.3 Connecting a backup unit to the expansion card . . . . . . . 152
9.4.2.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 153

Upgrade and Maintenance Manual RX4770 M1
Contents
9.5 BMC Riser . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
9.5.1 Replacing the BMC Riser . . . . . . . . . . . . . . . . . . . . 154
9.5.1.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 154
9.5.1.2 Removing the BMC Riser . . . . . . . . . . . . . . . . . . 155
9.5.1.3 Installing the BMC Riser . . . . . . . . . . . . . . . . . . . 156
9.5.1.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 156
9.5.2 Upgrading the BMC riser . . . . . . . . . . . . . . . . . . . . 157
9.5.2.1 Basic information . . . . . . . . . . . . . . . . . . . . . . 157
9.5.2.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 157
9.5.2.3 Installing the LAN Mezzanine card . . . . . . . . . . . . . 158
9.5.2.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 161
9.5.3 Replacing the LAN Mezzanine card . . . . . . . . . . . . . . 161
9.5.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 161
9.5.3.2 Removing the LAN Mezzanine card . . . . . . . . . . . . . 162
9.5.3.3 Installing the LAN Mezzanine card . . . . . . . . . . . . . 162
9.5.3.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 163
9.6 Backup Units . . . . . . . . . . . . . . . . . . . . . . . . . . 164
9.6.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . . 164
9.6.2 Installing an FBU . . . . . . . . . . . . . . . . . . . . . . . . 165
9.6.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 165
9.6.2.2 Installing a TFM to the SAS riser (if applicable) . . . . . . . 165
9.6.2.3 Preparing the FBU . . . . . . . . . . . . . . . . . . . . . 167
9.6.2.4 Connecting the FBU cable to the FBU . . . . . . . . . . . 169
9.6.2.5 Installing the FBU holder onto the chassis . . . . . . . . . 170
9.6.2.6 Connecting the FBU cable to the SAS Riser (D3116) . . . . 172
9.6.2.7 Connecting the FBU cable to the SAS Riser (D3216) . . . . 173
9.6.2.8 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 174
9.6.3 Removing an FBU . . . . . . . . . . . . . . . . . . . . . . . 175
9.6.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 175
9.6.3.2 Removing the FBU holder from the shoulder screw caps . . 176
9.6.3.3 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 177
9.6.4 Replacing an FBU . . . . . . . . . . . . . . . . . . . . . . . 178
9.6.4.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 178
9.6.4.2 Disconnecting the FBU cable from the FBU . . . . . . . . 179
9.6.4.3 Removing the FBU from the holder . . . . . . . . . . . . . 180
9.6.4.4 Installing a new FBU . . . . . . . . . . . . . . . . . . . . 180
9.6.4.5 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 180
9.7 Handling SFP+ transceiver modules . . . . . . . . . . . . . 182
9.7.1 Installing SFP+ transceiver modules . . . . . . . . . . . . . . 182
9.7.2 Removing an SFP+ transceiver module . . . . . . . . . . . . 187
9.7.3 Replacing SFP+ transceiver modules . . . . . . . . . . . . . 189

RX4770 M1 Upgrade and Maintenance Manual
Contents
10 Main memory . . . . . . . . . . . . . . . . . . . . . . . . . . 191
10.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . 192
10.1.1 Memory sequence . . . . . . . . . . . . . . . . . . . . . . . . 194
10.1.1.1 Population rules . . . . . . . . . . . . . . . . . . . . . . . 194
10.1.1.2 DIMM installation recommendation . . . . . . . . . . . . . 195
10.2 Installing memory modules . . . . . . . . . . . . . . . . . . 209
10.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 209
10.2.2 Removing memory boards . . . . . . . . . . . . . . . . . . . . 210
10.2.3 Installing a memory module . . . . . . . . . . . . . . . . . . . 213
10.2.4 Installing memory boards . . . . . . . . . . . . . . . . . . . . 214
10.2.5 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 215
10.3 Removing memory modules . . . . . . . . . . . . . . . . . . 216
10.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 216
10.3.2 Removing a memory module . . . . . . . . . . . . . . . . . . 216
10.3.3 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 217
10.4 Replacing memory modules . . . . . . . . . . . . . . . . . . 218
10.4.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 218
10.4.2 Removing the defective memory module . . . . . . . . . . . . 218
10.4.3 Installing a new memory module . . . . . . . . . . . . . . . . 218
10.4.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 219
11 Processors . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
11.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . 222
11.1.1 Supported processors . . . . . . . . . . . . . . . . . . . . . . 222
11.1.2 Processor locations . . . . . . . . . . . . . . . . . . . . . . . 222
11.2 Installing processors . . . . . . . . . . . . . . . . . . . . . . 223
11.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 223
11.2.2 Installing a processor . . . . . . . . . . . . . . . . . . . . . . 225
11.2.3 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 231
11.3 Removing processors . . . . . . . . . . . . . . . . . . . . . 232
11.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 232
11.3.2 Removing a processor . . . . . . . . . . . . . . . . . . . . . . 233
11.3.3 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 240
11.4 Upgrading or replacing processors . . . . . . . . . . . . . . 241
11.4.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 241
11.4.2 Upgrading or replacing a processor . . . . . . . . . . . . . . . 242

Upgrade and Maintenance Manual RX4770 M1
Contents
11.4.3 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 242
11.5 Handling processor heat sinks . . . . . . . . . . . . . . . . 243
11.5.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 243
11.5.2 Installing processor heat sinks . . . . . . . . . . . . . . . . . 244
11.5.2.1 Preparing the heat sink and processor . . . . . . . . . . . 244
11.5.2.2 Installing the heat sink . . . . . . . . . . . . . . . . . . . . 245
11.5.3 Removing processor heat sinks . . . . . . . . . . . . . . . . 246
11.5.4 Replacing processor heat sinks . . . . . . . . . . . . . . . . . 247
11.5.4.1 Removing the processor heat sink . . . . . . . . . . . . . 247
11.5.4.2 Applying thermal paste . . . . . . . . . . . . . . . . . . . 247
11.5.4.3 Installing the processor heat sink . . . . . . . . . . . . . . 247
11.5.5 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 247
11.6 Applying thermal paste . . . . . . . . . . . . . . . . . . . . 248
12 Accessible drives . . . . . . . . . . . . . . . . . . . . . . . 251
12.1 Replacing the LSD module . . . . . . . . . . . . . . . . . . 252
12.1.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 252
12.1.2 Removing the defective LSD module . . . . . . . . . . . . . . 253
12.1.3 Installing the new LSD module . . . . . . . . . . . . . . . . . 255
12.1.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 255
12.2 Replacing the optical drive (ODD) . . . . . . . . . . . . . . 256
12.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 256
12.2.2 Replace the optical drive . . . . . . . . . . . . . . . . . . . . 257
12.2.3 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 259
13 Front panel and Chassis ID . . . . . . . . . . . . . . . . . . 261
13.1 Front panel module . . . . . . . . . . . . . . . . . . . . . . 262
13.1.1 Replacing the front panel module . . . . . . . . . . . . . . . . 262
13.1.1.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 262
13.1.1.2 Removing the front panel module . . . . . . . . . . . . . . 263
13.1.1.3 Installing the front panel module . . . . . . . . . . . . . . 264
13.1.1.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 264
13.2 Chassis ID . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
13.2.1 Replacing the Chassis ID . . . . . . . . . . . . . . . . . . . . 265
13.2.1.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 265
13.2.1.2 Removing the Chassis ID . . . . . . . . . . . . . . . . . . 266
13.2.1.3 Installing the Chassis ID . . . . . . . . . . . . . . . . . . 267

RX4770 M1 Upgrade and Maintenance Manual
Contents
13.2.1.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 267
14 System board and components . . . . . . . . . . . . . . . . 269
14.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . 269
14.2 Replacing the CMOS battery . . . . . . . . . . . . . . . . . 270
14.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 270
14.2.2 Removing the battery . . . . . . . . . . . . . . . . . . . . . . 271
14.2.3 Installing the CMOS battery . . . . . . . . . . . . . . . . . . . 272
14.2.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 272
14.3 USB Flash Module (UFM) . . . . . . . . . . . . . . . . . . . 273
14.3.1 Basic Information . . . . . . . . . . . . . . . . . . . . . . . . 273
14.3.2 Installing the UFM . . . . . . . . . . . . . . . . . . . . . . . . 273
14.3.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 273
14.3.2.2 Installation the UFM . . . . . . . . . . . . . . . . . . . . . 274
14.3.2.3 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 277
14.3.2.4 Software configuration . . . . . . . . . . . . . . . . . . . . 278
14.3.3 Removing the UFM . . . . . . . . . . . . . . . . . . . . . . . 278
14.3.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 278
14.3.3.2 Removing the UFM . . . . . . . . . . . . . . . . . . . . . 279
14.3.3.3 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 279
14.3.4 Replacing the UFM . . . . . . . . . . . . . . . . . . . . . . . 280
14.3.4.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 280
14.3.4.2 Removing the UFM . . . . . . . . . . . . . . . . . . . . . 280
14.3.4.3 Installation of the new UFM . . . . . . . . . . . . . . . . . 281
14.3.4.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 284
14.3.4.5 Software configuration . . . . . . . . . . . . . . . . . . . . 284
14.4 Trusted Platform Module (TPM) . . . . . . . . . . . . . . . . 285
14.4.1 Installing the TPM . . . . . . . . . . . . . . . . . . . . . . . . 285
14.4.1.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 285
14.4.1.2 Installing the TPM . . . . . . . . . . . . . . . . . . . . . . 286
14.4.1.3 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 288
14.4.2 Removing the TPM . . . . . . . . . . . . . . . . . . . . . . . 290
14.4.2.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 290
14.4.2.2 Removing the TPM . . . . . . . . . . . . . . . . . . . . . . 292
14.4.2.3 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 293
14.4.3 Replacing the TPM . . . . . . . . . . . . . . . . . . . . . . . 294
14.4.3.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 294
14.4.3.2 Removing the TPM . . . . . . . . . . . . . . . . . . . . . . 295
14.4.3.3 Re-installing the TPM . . . . . . . . . . . . . . . . . . . . 295

Upgrade and Maintenance Manual RX4770 M1
Contents
14.4.3.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 295
14.5 Replacing the system board . . . . . . . . . . . . . . . . . 296
14.5.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 298
14.5.2 Removing the defective system board . . . . . . . . . . . . . 298
14.5.3 Installing the system board . . . . . . . . . . . . . . . . . . . 302
14.5.3.1 Installation of the system board . . . . . . . . . . . . . . . 302
14.5.3.2 Swapping processors . . . . . . . . . . . . . . . . . . . . 306
14.5.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 306
15 Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
15.1 List of used cables . . . . . . . . . . . . . . . . . . . . . . 310
15.2 Cabling plan . . . . . . . . . . . . . . . . . . . . . . . . . . 311
16 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
16.1 Mechanical overview . . . . . . . . . . . . . . . . . . . . . 313
16.1.1 Server front . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
16.1.2 Server rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
16.1.3 Server interior . . . . . . . . . . . . . . . . . . . . . . . . . . 315
16.2 Configuration tables . . . . . . . . . . . . . . . . . . . . . . 316
16.2.1 Hard disk drives / solid state drives mounting order . . . . . . 316
16.2.2 Memory board configuration table . . . . . . . . . . . . . . . 316
16.3 Connectors and indicators . . . . . . . . . . . . . . . . . . 317
16.3.1 Connectors and indicators on the system board . . . . . . . . 317
16.3.1.1 Onboard connectors . . . . . . . . . . . . . . . . . . . . . 317
16.3.1.2 Onboard indicators and controls . . . . . . . . . . . . . . 319
16.3.2 Connectors and indicators on the rear side . . . . . . . . . . . 321
16.3.2.1 Rear side connectors . . . . . . . . . . . . . . . . . . . . 321
16.3.2.2 Rear side indicators and controls . . . . . . . . . . . . . . 322
16.3.3 Connectors and indicators on the front panel . . . . . . . . . . 325
16.3.3.1 Front panel connectors . . . . . . . . . . . . . . . . . . . 325
16.3.3.2 Front panel indicators and controls . . . . . . . . . . . . . 326
16.4 Onboard settings . . . . . . . . . . . . . . . . . . . . . . . 327
16.5 Minimum startup configuration . . . . . . . . . . . . . . . . 328

RX4770 M1 Upgrade and Maintenance Manual 17
1 Introduction
This Upgrade and Maintenance Manual provides instructions for the following
procedures:
● Upgrading the server configuration by adding optional hardware
components
● Upgrading the server configuration by replacing existing hardware
components with superior ones.
● Replacing defective hardware components
This manual focuses on on-site maintenance tasks. It is recommended to
prepare each service assignment following remote diagnostics procedures, as
described in the "ServerView Suite Local Service Concept (LSC)" manual (see
section "Documents you need at hand" on page 27.
VCAUTION!
The document at hand comprises procedures of a wide range of
complexity. Check the profile of qualification for technicians before
assigning tasks. Before you start, carefully read "Classification of
procedures" on page 21.

18 Upgrade and Maintenance Manual RX4770 M1
Introduction
1.1 Notational conventions
The following notational conventions are used in this manual:
Text in italics indicates commands or menu items
fixed font indicates system output
semi-bold fixed
font
indicates text to be entered by the user
"Quotation marks" indicate names of chapters and terms that are being
emphasized
Êdescribes activities that must be performed in the order
shown
[Abc] indicates keys on the keyboard
VCAUTION! Pay particular attention to texts marked with this symbol!
Failure to observe this warning may endanger your life,
destroy the system or lead to the loss of data.
Iindicates additional information, notes and tips
indicates the procedure category in terms of complexity
and qualification requirements, see "Classification of
procedures" on page 21
indicates the average task duration, see "Average task
duration" on page 23

RX4770 M1 Upgrade and Maintenance Manual 19
2 Before you start
Before you start any upgrade or maintenance task, please proceed as follows:
ÊCarefully read the safety instructions in chapter "Important information" on
page 29.
ÊMake sure that all necessary manuals are available. Refer to the
documentation overview in section "Documents you need at hand" on
page 27. Print the PDF files if required.
ÊMake yourself familiar with the procedure categories introduced in section
"Classification of procedures" on page 21.
ÊEnsure that all required tools are available according to section "Tools you
need at hand" on page 24.
VCAUTION
In a system that has the Cool-safe
®
Advanced Thermal Design option,
only components that support the higher operating range may be
installed. Further information on this is available in the configurator.
Installing optional components
The operating manual of your server gives an introduction to server features
and provides an overview of available hardware options.
Use the Fujitsu ServerView Suite management software and the iRMC web
frontend to prepare hardware expansions. ServerView Suite documentation is
available online at http://manuals.ts.fujitsu.com
(http://jp.fujitsu.com/platform/server/primergy/manual/ for the Japanese market).
Please refer to the following ServerView Suite topics:
– Operation
– Virtualization
– Maintenance
– Out-Of-Band Management
The Cool-safe
®
Advanced Thermal Design option can
only be ordered from the manufacturer and is indicated
by the logo on the identification rating plate.

20 Upgrade and Maintenance Manual RX4770 M1
Before you start
IFor the latest information on hardware options, refer to your server’s
hardware configurator available online at the following address:
for the EMEA market:
http://ts.fujitsu.com/products/standard_servers/index.htm
for the Japanese market:
http://jp.fujitsu.com/platform/server/primergy/system/
Please contact your local Fujitsu customer service partner for details on how to
order expansion kits or spare parts. Use the Fujitsu Illustrated Spares Catalog
to identify the required spare part and obtain technical data and order
information. Illustrated Spares catalogs are available online at
http://manuals.ts.fujitsu.com/illustrated_spares (EMEA market only).
Replacing a defective component
The global error indicators on the front and rear sides of your server as well as
local diagnostic LEDs on the front panel report defective hardware components
that need to be replaced. For further information on the controls and indicators
of your server, refer to the operating manual of your server and section
"Connectors and indicators" on page 317.
If the system has been powered off in order to replace a non-hot plug unit, a
system of PRIMERGY diagnostic indicators guides you to the defective
component. The "Indicate CSS" button enables the indicator next to the
defective component even if the server has been switched off and disconnected
from the mains. For further information, please refer to sections "Using
diagnostics information" on page 41 and "Connectors and indicators on the
front panel" on page 325.
If the defective component is a customer replaceable unit included in the CSS
concept (Customer Self Service, only available for EMEA market), the CSS
indicators on the front and rear side of the server will light up.
For further information, refer to the "ServerView Suite Local Service Concept
(LSC)" manual available online at http://manuals.ts.fujitsu.com (EMEA market) or
http://jp.fujitsu.com/platform/server/primergy/manual/ (Japanese market).
It is recommended to prepare local maintenance tasks using remote diagnostics
procedures, as described in the "ServerView Suite Local Service Concept
(LSC)" manual.