Fujitsu PRIMERGY RX4770 M2 User manual

Operating Manual - English
FUJITSU Server PRIMERGY RX4770 M2
Operating Manual
Edition April 2015

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Copyright © 2015 Fujitsu Technology Solutions GmbH.
All rights reserved.
Delivery subject to availability; right of technical modifications reserved.
All hardware and software names used are trademarks of their respective manufacturers.
– The contents of this manual may be revised without prior notice.
– Fujitsu assumes no liability for damages to third party copyrights or other rights arising from
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RX4770 M2 Operating Manual
Before reading this manual
For your safety
This manual contains important information for safely and correctly using this
product.
Carefully read the manual before using this product. Pay particular attention to
the accompanying manual "Safety Notes and Regulations" and ensure these
safety notes are understood before using the product. Keep this manual and the
manual "Safety Notes and Regulations" in a safe place for easy reference while
using this product.
Radio interference
This product is a "Class A" ITE (Information Technology Equipment). In a
domestic environment this product may cause radio interference, in which case
the user may be required to take appropriate measures. VCCI-A
Aluminum electrolytic capacitors
The aluminum electrolytic capacitors used in the product's printed circuit board
assemblies and in the mouse and keyboard are limited-life components. Use of
these components beyond their operating life may result in electrolyte leakage
or depletion, potentially causing emission of foul odor or smoke.
As a guideline, in a normal office environment (25°C) operating life is not
expected to be reached within the maintenance support period (5 years).
However, operating life may be reached more quickly if, for example, the
product is used in a hot environment. The customer shall bear the cost of
replacing replaceable components which have exceeded their operating life.
Note that these are only guidelines, and do not constitute a guarantee of
trouble-free operation during the maintenance support period.
High safety use
This product has been designed and manufactured to be used in commercial
and/or industrial areas as a server.
When used as visual display workplace, it must not be placed in the direct field
of view to avoid incommoding reflections (applies only to TX server systems).
The device has not been designed or manufactured for uses which demand an
extremely high level of safety and carry a direct and serious risk of life or body
if such safety cannot be assured.

Operating Manual RX4770 M2
These uses include control of nuclear reactions in nuclear power plants,
automatic airplane flight control, air traffic control, traffic control in mass
transport systems, medical devices for life support, and missile guidance
control in weapons systems (hereafter, "high safety use"). Customers should
not use this product for high safety use unless measures are in place for
ensuring the level of safety demanded of such use. Please consult the sales
staff of Fujitsu if intending to use this product for high safety use.
Measures against momentary voltage drop
This product may be affected by a momentary voltage drop in the power supply
caused by lightning. To prevent a momentary voltage drop, use of an AC
uninterruptible power supply is recommended.
(This notice follows the guidelines of Voltage Dip Immunity of Personal
Computer issued by JEITA, the Japan Electronics and Information Technology
Industries Association.)
Technology controlled by the Foreign Exchange and Foreign Trade
Control Law of Japan
Documents produced by Fujitsu may contain technology controlled by the
Foreign Exchange and Foreign Trade Control Law of Japan. Documents which
contain such technology should not be exported from Japan or transferred to
non-residents of Japan without first obtaining authorization in accordance with
the above law.
Harmonic Current Standards
This product conforms to harmonic current standard JIS C 61000-3-2.
Only for the Japanese market: About SATA hard disk drives
The SATA version of this server supports hard disk drives with SATA / BC-SATA
storage interfaces. Please note that the usage and operation conditions differ
depending on the type of hard disk drive used.
Please refer to the following internet address for further information on the
usage and operation conditions of each available type of hard disk drive:
http://primeserver.fujitsu.com/primergy/harddisk/

RX4770 M2 Operating Manual
Only for the Japanese market:
IAlthough described in this manual, some sections do not apply to the
Japanese market. These options and routines include:
– CSS (Customer Self Service)
– Replacing the lithium battery

Operating Manual RX4770 M2

RX4770 M2 Operating Manual
Contents
1 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.1 Concept and target groups for this manual . . . . . . . . . 11
1.2 Documentation overview . . . . . . . . . . . . . . . . . . . 12
1.3 Notational conventions . . . . . . . . . . . . . . . . . . . . 13
2 Functional overview . . . . . . . . . . . . . . . . . . . . . . 15
2.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.2 Server specification . . . . . . . . . . . . . . . . . . . . . . 22
3 Installation steps, overview . . . . . . . . . . . . . . . . . . 29
4 Important information . . . . . . . . . . . . . . . . . . . . . 31
4.1 Safety instructions . . . . . . . . . . . . . . . . . . . . . . . 31
4.2 CE conformity . . . . . . . . . . . . . . . . . . . . . . . . . 37
4.3 FCC Class A Compliance Statement . . . . . . . . . . . . . 37
4.4 Transporting the server . . . . . . . . . . . . . . . . . . . . 39
4.5 Notes on installation in the system unit . . . . . . . . . . . 39
4.6 Environmental protection . . . . . . . . . . . . . . . . . . . 40
5 Hardware installation . . . . . . . . . . . . . . . . . . . . . . 43
5.1 Unpacking the server . . . . . . . . . . . . . . . . . . . . . 44
5.2 Rack installation/removal of server . . . . . . . . . . . . . . 45
5.2.1 Rack system requirements . . . . . . . . . . . . . . . . . . . 45
5.2.2 Mounting the server into the rack . . . . . . . . . . . . . . . . 48
5.3 Connecting devices to the server . . . . . . . . . . . . . . . 49
5.4 Connecting the server to the mains . . . . . . . . . . . . . . 52

Operating Manual RX4770 M2
Contents
5.4.1 Installation requirements . . . . . . . . . . . . . . . . . . . . . 52
5.4.2 Connecting the power cord . . . . . . . . . . . . . . . . . . . . 59
5.5 Notes on connecting/disconnecting cables . . . . . . . . . . 60
6 Starting up and operation . . . . . . . . . . . . . . . . . . . . 61
6.1 Control elements and indicators . . . . . . . . . . . . . . . . 61
6.1.1 Front of server . . . . . . . . . . . . . . . . . . . . . . . . . . 61
6.1.1.1 Control elements . . . . . . . . . . . . . . . . . . . . . . . 63
6.1.1.2 Indicators on the control panel . . . . . . . . . . . . . . . . 64
6.1.1.3 Indicators on the accessible drives/components . . . . . . . 66
6.1.1.4 Indicators on the hot-plug HDD/SSD/PCIe SSD modules . . 67
6.1.2 Rear of server . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
6.1.2.1 Global Error indicator, CSS indicator, ID indicator and button 68
6.1.2.2 Indicators on the connector panel (LAN indicators) . . . . . . 70
6.1.2.3 Indicators on the hot-plug power supply units . . . . . . . . . 71
6.2 Switching the server on and off . . . . . . . . . . . . . . . . 72
6.3 Configuring the server . . . . . . . . . . . . . . . . . . . . . 74
6.3.1 Configuring the SAS/SATA RAID controller card . . . . . . . . . 74
6.3.2 Configuring the server and installing the operating system with the
ServerView Installation Manager . . . . . . . . . . . . . . . . . 75
6.3.3 Configuring the server and installing the operating system without the
ServerView Installation Manager . . . . . . . . . . . . . . . . . 76
6.4 Cleaning the server . . . . . . . . . . . . . . . . . . . . . . . 76
7 Property and data protection . . . . . . . . . . . . . . . . . . 77
7.1 Mechanical access protection . . . . . . . . . . . . . . . . . 77
7.2 BIOS Setup security functions . . . . . . . . . . . . . . . . . 77
8 Troubleshooting and tips . . . . . . . . . . . . . . . . . . . . 79
8.1 Power-on indicator remains unlit . . . . . . . . . . . . . . . . 79
8.2 Server switches itself off . . . . . . . . . . . . . . . . . . . . 79
8.3 Screen remains blank . . . . . . . . . . . . . . . . . . . . . . 80
8.4 Flickering stripes on monitor screen . . . . . . . . . . . . . 81

RX4770 M2 Operating Manual
Contents
8.5 No screen display or display drifts . . . . . . . . . . . . . . 81
8.6 Incorrect date and time . . . . . . . . . . . . . . . . . . . . 82
8.7 Drives reported as "dead" when starting system . . . . . . 82
8.8 Added drive reported as defective . . . . . . . . . . . . . . 82
8.9 Error message on screen . . . . . . . . . . . . . . . . . . . 83

Operating Manual RX4770 M2
Contents

RX4770 M2 Operating Manual 11
1 Preface
The scalable PRIMERGY RX4770 M2 server is an Intel-based rack server for
critical company scenarios, e.g. as database management system for medium
or large-sized databases or as a consolidation basis to run an immensely large
number of different applications using virtualization technologies.
Thanks to its highly developed hardware and software components, the server
offers a high level of data security and availability. These include hot-plug
HDD/SSD modules, hot-plug system fans, and also hot-plug power supply
units, the Server Management ServerView Suite, Prefailure Detection and
Analysis (PDA) and Automatic Server Reconfiguration and Restart (ASR&R).
Security functions in the BIOS Setup and on the system board protect the data
on the server against manipulation. Additional security is provided by the
lockable rack door.
The server occupies 4 height units (HU) in the rack.
1.1 Concept and target groups for this manual
This operating manual describes how to install, set up and operate your server.
This operating manual is intended for those responsible for installing the
hardware and ensuring that the system runs smoothly. It contains all the
information you need to put your PRIMERGY RX4770 M2 into operation.
To understand the various expansion options, you will need to be familiar with
the fields of hardware and data transmission and you will require a basic
knowledge of the underlying operating system.

12 Operating Manual RX4770 M2
Preface
1.2 Documentation overview
More information on your PRIMERGY RX4770 M2 can be found in the following
documents:
– "Quick Start Hardware - FUJITSU Server PRIMERGY RX4770 M2"
– "ServerView Quick Start Guide"
– "Safety Notes and Regulations" manual
"安全上のご注意 " for the Japanese market
– "Warranty" manual
"保証書 " for the Japanese market
– "ServerView Suite Local Service Concept - LSC" manual
– "Returning used devices" manual and "Service Desk" leaflet
"サポート＆サービス " for the Japanese market
– "FUJITSU Server PRIMERGY RX4770 M2 Upgrade and Maintenance
Manual"
– "D3349 BIOS Setup Utility for FUJITSU Server PRIMERGY RX4770 M2
Reference Manual"
IAll documentation on PRIMERGY hardware and ServerView software is
available online from the Fujitsu manuals server at:
– For the global market http://manuals.ts.fujitsu.com
– For the Japanese market:
http://jp.fujitsu.com/platform/server/primergy/manual
The complete PRIMERGY documentation set can also be downloaded
as a DVD ISO image at:
– For the global market: ftp://ftp.ts.fujitsu.com/images/serverview/manuals
– For the Japanese market: http://jp.fujitsu.com/primergy/downloads
Further sources of information:
– ServerView Suite Glossary
– Manual for the monitor
– Documentation for the boards and drives
– Operating system documentation
– Information files in your operating system

RX4770 M2 Operating Manual 13
Preface
1.3 Notational conventions
The following notational conventions are used in this manual:
Text in italics indicates commands or menu items.
"Quotation marks" indicate names of chapters and terms that are being
emphasized.
Êdescribes activities that must be performed in the order
shown.
VCAUTION! pay particular attention to texts marked with this symbol.
Failure to observe this warning may endanger your life,
destroy the system or lead to the loss of data.
Iindicates additional information, notes and tips.

14 Operating Manual RX4770 M2
Preface

RX4770 M2 Operating Manual 15
2 Functional overview
This section provides information on the features and technical data of the
PRIMERGY RX4770 M2 server. For information on key characteristics and
layout of the system board, see the "FUJITSU Server PRIMERGY RX4770 M2
Server Upgrade and Maintenance Manual".
2.1 Features
Customer Self Service (CSS)
The PRIMERGY Customer Self Service (CSS) concept enables you to identify
and replace the affected component yourself in the case of certain error
scenarios.
In the CSS concept, you can replace the following components yourself in the
event of an error:
– Hot-plug HDD/SSD modules
– Hot-plug power supply units
– Memory modules
– Hot-plug system fans
– Expansion cards
For information on replacing these components, see the "FUJITSU Server
PRIMERGY RX4770 M2 Server Upgrade and Maintenance Manual".
CSS indicators on the control panel and on the back of the PRIMERGY server
provide you with information if a CSS event arises.
In addition, CSS errors are displayed in the ServerView Operations Manager,
the server management software from Fujitsu.
In the event of errors, the ServerView Operations Manager refers you directly
to the affected component and its order information in the Illustrated Spares
catalog of the server in question. (This feature is not available for the Japanese
market.)
IFurther information on the CSS concept is provided in the "PRIMERGY
ServerView Suite Local Service Concept - LSC" manual on the Fujitsu
manuals server.

16 Operating Manual RX4770 M2
Functional overview
For the latest information on optional products provided for the
RX4770 M2 see the configurator of the server:
http://ts.fujitsu.com/products/standard_servers/index.html
(for the EMEA market)
http://jp.fujitsu.com/platform/server/primergy/system/
(for the Japanese market)
System board
The features of the system board are described in the "FUJITSU Server
PRIMERGY RX4770 M2 Upgrade and Maintenance Manual", the setup
possibilities are described in the "D3349 BIOS Setup Utility for FUJITSU Server
PRIMERGY RX4770 M2 Reference Manual".
Hard disk drives
The server can be equipped with up to 8 HDD/SSD modules and 4x PCIe SSD.
Each HDD/SSD module can accommodate an HDD/SSD drive with a 2.5-inch
format. The modules are connected to the SAS/SATA backplane wirelessly.
This allows HDD/SSD modules to be plugged in or pulled out easily.
The hard disk system is designed for SAS/SATA with one channel for each hard
disk drive.
If the server has the corresponding RAID configuration, the HDD/SSD modules
can also be replaced during operation.
SAS/SATA controller card (optionally with RAID controller)
The SAS/SATA controller card for operating up to eight SAS/SATA hard disk
drives can be alternately without or with RAID functionality. In case of RAID
functionality the levels 0, 1, 1E, 5, 6, 10, 50 and 60 are supported.
Flash Backup Units
Up to two Flash Backup Units (FBUs) back up the memory contents of their
corresponding RAID controllers in the event of power failure (option).
Accessible drives / components
A number of mounting locations are available:
– An installation slot for a ServerView Local Service Display (standard)
– An installation slot for a slimline DVD/BD drive (option)

RX4770 M2 Operating Manual 17
Functional overview
The accessible drives/components described in these locations cannot be
replaced during operation.
Power supply
The server has up to four hot-plug power supply units, either in a 1200 watt
version of type "Liteon PS-2112-5L" for mains voltages 100 - 240 V or a 1600
watt version of type "Chicony R12-1K6P2C" for mains voltages 200 - 240 V.
This guarantees a redundant power supply. A mix of the two PSU versions is
not permitted.
If one power supply unit is defective, the other(s) then guarantee(s) unimpaired
operation. The faulty power supply unit can be replaced during operation.
Cool-safe
®
Advanced Thermal Design
The Cool-safe
®
Advanced Thermal Design option allows you to operate the
system within a wider temperature range of 5 °C to 40 °C.
VCAUTION
In a system that has the Cool-safe® Advanced Thermal Design Option,
only components that support the higher operating range my be installed.
Further information on this is available in the configurator.
High level of availability and data security
When memory data is accessed, 1-bit errors in the main memory are identified
and automatically corrected with the ECC (Error Correcting Code) method.
The memory modules used support SDDC technology (Chipkill™), which
further increases the effectiveness of memory error monitoring and correction.
Support is likewise provided for hot-spare memory technology, in which a
memory module is used like a replacement module. If a memory module fails,
the module with the defective memory is automatically deactivated and the
replacement module is activated (provided it has been configured for
appropriately in the BIOS). The deactivated memory module is no longer used
This option can only be ordered from the manufacturer and is
indicated by the logo on the identification rating plate.

18 Operating Manual RX4770 M2
Functional overview
and the faulty memory module can be replaced at the next opportunity. In order
to be able to use the hot-spare memory function, all occupied DIMM slots must
have an identical memory configuration.
Memory modules can be protected against failure through mirroring (memory
mirroring, requires two or four memory modules).
ASR&R (Automatic Server Reconfiguration and Restart) restarts the system in
the event of an error and automatically "hides" the defective system
components.
The PDA (Prefailure Detection and Analyzing) technology from Fujitsu analyzes
and monitors all components that are critical for system reliability.
The SAS/SATA controller card supports the RAID levels 0, 1, 1E, 5, 6, 10, 50
and 60 thus increasing system availability and reliability.
Additional reliability is provided by the hot-plug HDD/SSD modules, fans and
power supply units.
iRMC S4 with integrated management LAN connector
The iRMC S4 (integrated Remote Management Controller) is a Baseboard
Management Controller (BMC) with integrated management LAN connector
and expanded functionality that was previously only available with additional
plug-in cards. In this way, the iRMC S4 enables complete control of PRIMERGY
servers, regardless of system status, and thus particularly the control of
PRIMERGY servers that are in the "out-of-band" system status.
Major functions supported by the iRMC S4 include the following:
● Browser access via iRMC S4´s own Web server
● Secure communication (SSH, SSL)
● Power Management for the managed server (depending on its system
status)
● Power Consumption Management
● Connecting virtual drives as remote storage
● Text-based and graphic console bypass (Advanced Video Redirection)
● Remote Storage
● Command Line Interface (CLI)
● Simple, interactive or script-based iRMC S4configuration

RX4770 M2 Operating Manual 19
Functional overview
● Customer Self Service (CSS)
● iRMC S4´s own user management
● Multi-computer, global iRMC S4 user administration using an LDAP
Directory Service
● Automatic network configuration via DNS / DHCP
● Power supply of the iRMC S4 via the system standby supply
● Full-coverage alarm management
● System Event Log (SEL) reading and processing
● IPMI support
● CIM / WS-MAN support
● Internal Event Log for user login / logout auditing
More information about the iRMC S4 can be found in the "iRMC S4 - integrated
Remote Management Controller" user guide (on the Fujitsu manuals server
under x86 Servers - Software - ServerView Suite - Out-Of-Band Management).
Server management
Server management is implemented using the ServerView Operations Manager
supplied and the PDA (Prefailure Detection and Analysis) technology from
Fujitsu. PDA reports the threat of a system error or overload at an early stage,
allowing preventive measures to be taken.
The ServerView Operations Manager enables the management of all
PRIMERGY servers in the network via a central console. The ServerView
Operations Manager supports the following functions:
● Round-the-clock monitoring, regardless of server status
● High-performance, graphical console bypass (AVR) protected by
HTTPS/SSL (128 bit)
● Remote storage via USB
● Remote power on
● Temperature monitoring of the CPU and the surrounding area
● Detailed status and error reports for processors and main memory
● Watchdog timer for Automatic Server Reconfiguration and Restart (ASR&R)
in the event that memory modules or processors fail

20 Operating Manual RX4770 M2
Functional overview
● Power monitoring
● End-of-life monitoring of fans with prompt notification before failure
● Watchdog timer for monitoring the operating system with ASR&R
Further information on the ServerView Operations Manager is provided in the
associated documentation.
ServerView Installation Manager
You can configure the PRIMERGY server quickly and precisely with the
ServerView Installation Manager software provided. User-guided menus are
available for installing the server operating system (for further details see
section "Configuring the server" on page 74).
Service and support
PRIMERGY servers are easy to maintain and modular, thus enabling quick and
simple maintenance.
The handles and locks (touch points) used to exchange components are
colored green to ensure simple and immediate recognition.
In order to prevent the components from being damaged by incorrect handling
when they are being installed and removed, the areas of all components that
can be touched without damaging them are also marked green.
PRIMERGY diagnostic LEDs fitted on the system board indicate which
component (memory module, processor, fan or expansion card) is not
functioning properly.
The Flash EPROM program supplied with the Fujitsu utilities supports a fast
BIOS update.
With the iRMC (integrated Remote Management Controller) on the system
board, the PRIMERGY RX4770 M2 server can also be maintained and serviced
remotely. This enables remote diagnosis for system analysis, remote
configuration and remote restart should the operating system or hardware fail.