Fujitsu PRIMERGY RX500 S7 User manual

Operating Manual - English
PRIMERGY RX500 S7
Server
Operating manual
Edition June 2012

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Copyright and Trademarks
Copyright © 2012 Fujitsu Technology Solutions GmbH.
All rights reserved.
Delivery subject to availability; right of technical modifications reserved.
All hardware and software names used are trademarks of their respective manufacturers.
– The contents of this manual may be revised without prior notice.
– Fujitsu assumes no liability for damages to third party copyrights or other rights arising from
the use of any information in this manual.
– No part of this manual may be reproduced in any without the prior written permission of
Fujitsu.
Microsoft, Windows, Windows Server, and Hyper V are trademarks or registered trademarks of
Microsoft Corporation in the USA and other countries.
Intel and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries
in the USA and other countries.

RX500 S7 Operating Manual
Before reading this manual
For your safety
This manual contains important information for safely and correctly using this
product.
Carefully read the manual before using this product. Pay particular attention to
the accompanying manual "Safety Notes and Regulations" and ensure these
safety notes are understood before using the product. Keep this manual and the
manual "Safety Notes and Regulations" in a safe place for easy reference while
using this product.
Radio interference
This product is a "Class A" ITE (Information Technology Equipment). In a
domestic environment this product may cause radio interference, in which case
the user may be required to take appropriate measures. VCCI-A
Aluminum electrolytic capacitors
The aluminum electrolytic capacitors used in the product's printed circuit board
assemblies and in the mouse and keyboard are limited-life components. Use of
these components beyond their operating life may result in electrolyte leakage
or depletion, potentially causing emission of foul odor or smoke.
As a guideline, in a normal office environment (25°C) operating life is not
expected to be reached within the maintenance support period (5 years).
However, operating life may be reached more quickly if, for example, the
product is used in a hot environment. The customer shall bear the cost of
replacing replaceable components which have exceeded their operating life.
Note that these are only guidelines, and do not constitute a guarantee of
trouble-free operation during the maintenance support period.
High safety use
This product has been designed and manufactured to be used in commercial
and/or industrial areas as a server.
When used as visual display workplace it must not be placed in the direct field
of view to avoid incommoding reflections. The device has not been designed or
manufactured for uses which demand extremely high level of safety and carry
a direct and serious risk of life or body if such safety cannot be assured.

Operating Manual RX500 S7
These uses include control of nuclear reactions in nuclear power plants,
automatic airplane flight control, air traffic control, traffic control in mass
transport systems, medical devices for life support, and missile guidance
control in weapons systems (hereafter, "high safety use"). Customers should
not use this product for high safety use unless measures are in place for
ensuring the level of safety demanded of such use. Please consult the sales
staff of Fujitsu if intending to use this product for high safety use.
Measures against momentary voltage drop
This product may be affected by a momentary voltage drop in the power supply
caused by lightning. To prevent a momentary voltage drop, use of an AC
uninterruptible power supply is recommended.
(This notice follows the guidelines of Voltage Dip Immunity of Personal
Computer issued by JEITA, the Japan Electronics and Information Technology
Industries Association.)
Technology controlled by the Foreign Exchange and Foreign Trade
Control Law of Japan
Documents produced by Fujitsu may contain technology controlled by the
Foreign Exchange and Foreign Trade Control Law of Japan. Documents which
contain such technology should not be exported from Japan or transferred to
non-residents of Japan without first obtaining authorization in accordance with
the above law.
Harmonic Current Standards
This product conforms to harmonic current standard JIS C 61000-3-2.
Only for the Japanese market:
About SATA hard disk drives
The SATA version of this server supports hard disk drives with SATA / BC-SATA
storage interfaces. Please note that the usage and operation conditions differ
depending on the type of hard disk drive used.
Please refer to the following internet address for further information on the
usage and operation conditions of each available type of hard disk drive:
http://jp.fujitsu.com/platform/server/primergy/harddisk/

RX500 S7 Operating Manual
Only for the Japanese market:
IAlthough described in this manual, some sections do not apply to the
Japanese market. These options include:
– CSS (Customer Self Service)

Operating Manual RX500 S7

RX500 S7 Operating Manual
Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.1 Concept and target groups for this manual . . . . . . . . . 11
1.2 Documentation overview . . . . . . . . . . . . . . . . . . . 12
1.3 Notational conventions . . . . . . . . . . . . . . . . . . . . 14
2 Functional overview . . . . . . . . . . . . . . . . . . . . . . 15
2.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.2 Server specification . . . . . . . . . . . . . . . . . . . . . . 24
3 Installation steps, overview . . . . . . . . . . . . . . . . . . 31
4 Important information . . . . . . . . . . . . . . . . . . . . . 33
4.1 Safety instructions . . . . . . . . . . . . . . . . . . . . . . . 33
4.2 CE conformity . . . . . . . . . . . . . . . . . . . . . . . . . 41
4.3 FCC Class A Compliance Statement . . . . . . . . . . . . . 42
4.4 Transporting the server . . . . . . . . . . . . . . . . . . . . 43
4.5 Notes on installing the server in the rack . . . . . . . . . . . 44
4.6 Environmental protection . . . . . . . . . . . . . . . . . . . 45
5 Hardware installation . . . . . . . . . . . . . . . . . . . . . . 47
5.1 Unpacking the server . . . . . . . . . . . . . . . . . . . . . 48
5.2 Installing/removing the server into/from the rack . . . . . . 49
5.3 Connecting devices to the server . . . . . . . . . . . . . . . 51
5.4 Connecting the server to the mains . . . . . . . . . . . . . . 53
5.4.1 Using cable brackets . . . . . . . . . . . . . . . . . . . . . . 54
5.4.1.1 Mounting cable brackets . . . . . . . . . . . . . . . . . . . 54

Operating Manual RX500 S7
Contents
5.4.1.2 Securing power cords in cable brackets . . . . . . . . . . . 56
5.5 Notes on connecting/disconnecting cables . . . . . . . . . . 58
6 Starting up and operation . . . . . . . . . . . . . . . . . . . . 61
6.1 Controls and indicators . . . . . . . . . . . . . . . . . . . . . 61
6.1.1 Front of server . . . . . . . . . . . . . . . . . . . . . . . . . . 61
6.1.1.1 ID card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
6.1.1.2 Control elements . . . . . . . . . . . . . . . . . . . . . . . 63
6.1.1.3 Indicators on the control panel . . . . . . . . . . . . . . . . 64
6.1.1.4 Indicators on the drives . . . . . . . . . . . . . . . . . . . . 66
6.1.2 Rear of server . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
6.2 Switching the server on and off . . . . . . . . . . . . . . . . 72
6.3 Configuring the server . . . . . . . . . . . . . . . . . . . . . 75
6.3.1 Configuring the onboard SAS/SATA controller . . . . . . . . . . 75
6.3.2 Configuring the SAS/SATA RAID controller . . . . . . . . . . . . 76
6.3.3 Configuring the server and installing the operating system
with the ServerView Installation Manager . . . . . . . . . . . . . 77
6.3.4 Configuring the server and installing the operating system
without the ServerView Installation Manager . . . . . . . . . . . 78
6.4 Cleaning the server . . . . . . . . . . . . . . . . . . . . . . . 79
7 Property and data protection . . . . . . . . . . . . . . . . . . 81
7.1 BIOS Setup security functions . . . . . . . . . . . . . . . . . 81
8 Troubleshooting and tips . . . . . . . . . . . . . . . . . . . . 83
8.1 Power-on indicator remains unlit . . . . . . . . . . . . . . . . 83
8.2 Server switches itself off . . . . . . . . . . . . . . . . . . . . 84
8.3 Screen remains blank . . . . . . . . . . . . . . . . . . . . . . 84
8.4 Flickering stripes on monitor screen . . . . . . . . . . . . . 85
8.5 No screen display or display drifts . . . . . . . . . . . . . . . 85
8.6 No mouse pointer displayed on screen . . . . . . . . . . . . 85
8.7 Incorrect date and time . . . . . . . . . . . . . . . . . . . . . 86

RX500 S7 Operating Manual
Contents
8.8 Hard disk drive error messages at system boot . . . . . . . 86
8.9 Added drive reported as defective . . . . . . . . . . . . . . 87
8.10 Error message on screen . . . . . . . . . . . . . . . . . . . 87
8.11 Expansion cards or onboard devices not recognized . . . . 87
8.12 Temperature warning . . . . . . . . . . . . . . . . . . . . . . 87
8.13 No effect of keyboard or mouse . . . . . . . . . . . . . . . . 88
8.14 Optical drive cannot read data . . . . . . . . . . . . . . . . 88

Operating Manual RX500 S7
Contents

RX500 S7 Operating Manual 11
1 Introduction
The Fujitsu PRIMERGY RX500 S7 not only provides the next generation Intel®
Xeon®processor E5-4600 product family with integration of the PCI Express
bus and next generation Intel QPI interconnect to boost performance as well as
energy efficiency.
Moreover, the RX500 S7 enables new economic scale-up from 2 to 4 socket
server computing by leveraging the price performance efficiency of 2 socket
servers into the 4 socket performance class. Starting with a 2 processor
configuration, this 4U rack server can easily scale-up to 4 processors and
double its memory up to 1536GB RAM inside the same 4U rack chassis without
changing the server and rack infrastructure. Its energy conscious design and
usage of low voltage memory pays dividends in superior performance per Watt
and higher expandability than with 2 socket server standards.
1.1 Concept and target groups for this manual
This operating manual describes how to install, set up and operate your server.
This operating manual is intended for those responsible for installing the
hardware and ensuring that the system runs smoothly. It contains all the
information you need to put your PRIMERGY RX500 S7 into operation.
To understand the various expansion options, you will need to be familiar with
the fields of hardware and data transmission and you will require a basic
knowledge of the underlying operating system.

12 Operating Manual RX500 S7
Introduction
1.2 Documentation overview
More information on your PRIMERGY RX500 S7 can be found in the following
documents:
– "Quick Start Hardware - PRIMERGY RX500 S7" leaflet
(only included as a printed copy)
– "Quick Start Software - Quick Installation Guide" DVD booklet
(only included with the ServerView Suite as a printed copy)
– "Safety Notes and Regulations" manual
"安全上のご注意 " for the Japanese market
– "Warranty" manual
"保証書 " for the Japanese market
– "ServerView Suite Local Service Concept - LSC" manual
– "Returning used devices" manual and "Service Desk" leaflet
"サポート＆サービス " for the Japanese market
– "PRIMERGY RX500 S7 Server Upgrade and Maintenance Manual"
– "D3039 BIOS Setup Utility for PRIMERGY RX500 S7 Reference Manual"
– "Integrated RAID for SAS User Guide"
– "LSI MegaRAID - SAS Software User Guide"
– "Modular RAID Controller / Modular SAS HBA Installation Guide"

RX500 S7 Operating Manual 13
Introduction
IPRIMERGY manuals are available in PDF format on the
ServerView Suite DVD 2. The ServerView Suite DVD 2 is part of the
ServerView Suite supplied with every server.
If you no longer have the ServerView Suite DVDs, you can obtain the
relevant current versions using the order number U15000-C289 (the
order number for the Japanese market: please refer to the configurator
of the server http://jp.fujitsu.com/platform/server/primergy/system/).
The PDF files of the manuals can also be downloaded free of charge
from the Internet. The overview page showing the online documentation
available on the Internet can be found using the URL (for EMEA market):
http://manuals.ts.fujitsu.com. The PRIMERGY server documentation can
be accessed using the Industry standard servers navigation option.
For the Japanese market:
Please refer to the following URL for the latest product manuals:
http://jp.fujitsu.com/platform/server/primergy/manual/
Before using the product, please check for additional information that
may be available under the following URL:
http://jp.fujitsu.com/platform/server/primergy/products/note/
Further sources of information:
– ServerView Suite Glossary on the ServerView Suite DVD 2
– Manual for the monitor
– Documentation for the boards and drives
– Operating system documentation
– Information files in your operating system

14 Operating Manual RX500 S7
Introduction
1.3 Notational conventions
The following notational conventions are used in this manual:
Text in italics indicates commands or menu items.
"Quotation marks" indicate names of chapters and terms that are being
emphasized.
Êdescribes activities that must be performed in the order
shown.
VCAUTION! pay particular attention to texts marked with this symbol.
Failure to observe this warning may endanger your life,
destroy the system or lead to the loss of data.
Iindicates additional information, notes and tips.

RX500 S7 Operating Manual 15
2 Functional overview
This section provides information on the features and technical data of the
PRIMERGY RX500 S7 server. For information on key characteristics and layout
of the system board, see the "PRIMERGY Server RX500 S7 Server Upgrade
and Maintenance Manual".
2.1 Features
Customer Self Service (CSS)
The PRIMERGY Customer Self Service (CSS) concept enables you to identify
and replace the affected component yourself in the case of certain error
scenarios.
In the CSS concept, you can replace the following components yourself in the
event of an error:
– Hot-plug hard disk drives
– Hot-plug power supply units
– Memory modules
– System fans
– Expansion cards
For information on replacing these components, see the "PRIMERGY
RX500 S7 Server Upgrade and Maintenance Manual".
CSS indicators on the control panel and on the back of the PRIMERGY server
provide you with information if a CSS event arises.
You can also fit your server with a ServerView Local Service Panel, which
enables you to identify the type of component affected by the error directly on
the server.
In addition, CSS errors are displayed in the ServerView Operations Manager,
the server management software from Fujitsu.
In the event of errors, the ServerView Operations Manager refers you directly
to the affected component and its order information in the Illustrated Spares
catalog of the server in question. (This feature is not available for the Japanese
market.)

16 Operating Manual RX500 S7
Functional overview
IFurther information on the CSS concept is provided in the "PRIMERGY
ServerView Suite Local Service Concept - LSC" manual on the
ServerView Suite DVD 2.
For the latest information on optional products provided for the
RX500 S7 see the configurator of the server:
http://ts.fujitsu.com/products/standard_servers/index.html
(for the EMEA market)
http://jp.fujitsu.com/platform/server/primergy/system/
(for the Japanese market)
System board
The features of the system board are described in the "D3039 BIOS Setup
Utility for PRIMERGY RX500 S7 Reference Manual" for the firmware.
Trusted Platform Module (TPM)
A Trusted Platform Module (TPM) for safer storage of keys can be implemented
as an option. This module enables programs from third party manufacturers to
store key information (e.g. drive encryption using Windows Bitlocker Drive
Encryption).
The TPM is activated via the BIOS system (for more information, refer to the
“D3039 BIOS Setup Utility for PRIMERGY RX500 S7 Reference Manual").
VCAUTION!
– When using the TPM, note the program descriptions provided by the
third party manufacturers.
– You must also create a backup of the TPM content. To do this, follow
the third party manufacturer's instructions. Without this backup, if the
TPM or the system board is faulty you will not be able to access your
data.
– If a failure occurs, please inform your service about the TPM
activation before it takes any action, and be prepared to provide them
with your backup copies of the TPM content.

RX500 S7 Operating Manual 17
Functional overview
Hard disk drives
The server can be equipped with up to eight SAS/SATA HDD/SSD modules.
Each HDD/SSD module can accommodate an SAS/SATA HDD/SSD with a 2.5-
inch format. The module is connected to the SAS/SATA backplane wirelessly.
This allows HDD/SSD modules to be plugged in or pulled out easily.
If the server has the corresponding RAID configuration, HDD modules can also
be replaced during operation.
IHybrid configurations of SAS and SATA HDD/SSD modules are not
supported.
Onboard SAS/SATA controller
A SAS/SATA controller is integrated on the system board; up to four SAS or
SATA hard disk drives can be connected to the controller. The LSI Embedded
MegaRAID software (Software RAID) supports RAID levels 0, 1 and 10. The
SAS functionallity needs to be enabled separately by using a ROM1 SCU Key.
For more information on configuring the controller, see section "Configuring the
onboard SAS/SATA controller" on page 75.
SAS/SATA RAID controller
The server is available with the following SAS/SATA RAID controllers for
operating the internal SAS/SATA hard disk drives:
– Modular RAID 0/1 controller with "MegaRAID functionality"
(SAS MegaRAID) for SAS1.0 and SAS2.0
RAID levels 0, 1,10 and 1E are supported for internal hard disk drive
configurations.
– Modular RAID 5/6 controller with "MegaRAID functionality"
(SAS MegaRAID) for SAS1.0 and SAS2.0
RAID levels 0, 1, 10, 1E, 5, 50, 6 and 60 are supported for internal hard disk
drive configurations. As an option, a a flash backup unit (FBU) can save the
memory content even if the power fails. Cache memory size of 512 Mbyte or
1 Gbyte is available.
IFor more information on configuring the controller, see section
"Configuring the SAS/SATA RAID controller" on page 76.

18 Operating Manual RX500 S7
Functional overview
Further information on SAS/SATA RAID controllers is provided in the
"Modular RAID Controller Installation Guide" (on ServerView Suite
DVD 2 under Industry Standard Servers - Expansion Cards - Storage Adapters
- LSI SAS / SCSI RAID Controllers).
Further information on other SAS/SATA RAID controllers (e.g. for
operating external SAS/SATA hard disk drives or tape drives) is available
on ServerView Suite DVD 2 under Industry Standard Servers - Expansion
Cards - Storage Adapters - LSI SAS / SCSI RAID Controllers.
Accessible drives
The server has two bays for accessible drives:
– a 5.25/0.5-inch bay for slimline optical drives
– a 5.25/1.6-inch bay for backup drives
Power supply units (PSUs)
In its basic configuration level the server has one hot-plug PSU (800 W) that
adjust automatically to any mains voltage in the range 100 V - 240 V.
As an option, up to four PSUs can be configured to create a redundant power
supply (2+2 redundancy). In redudant configuration, each hot-plug PSU unit
can be replaced during operation (see the "PRIMERGY RX500 S7 Server
Upgrade and Maintenance Manual").

RX500 S7 Operating Manual 19
Functional overview
High level of availability and data security
When memory data is accessed, 1-bit errors are identified in the main memory
and automatically corrected with the error correcting code (ECC) method. The
patented memory scrubbing function regularly starts up the EDC mechanism,
ensuring continuous data integrity.
The memory modules used support SDDC technology (Chipkill™), which
further increases the effectiveness of memory error monitoring and correction.
Support is likewise provided for hot-spare memory technology, in which a
memory bank is used like a replacement bank. If a memory module fails, the
bank with the defective memory is automatically deactivated and the
replacement bank is activated (provided it has been configured for appropriately
in the BIOS). The deactivated memory bank is no longer used and the faulty
memory module can be replaced at the next opportunity. In order to be able to
use the hot-spare memory function, all occupied memory banks should be
equipped with identical memory modules.
Memory modules can be protected against failure by mirroring (Memory
Mirroring). Memory Mirroring is roughly comparable to RAID level 1 for hard
disk arrays. The basic configuration requires two identical memory modules in
two different banks.
ASR&R (Automatic Server Reconfiguration and Restart) restarts the system in
the event of an error and automatically "hides" the defective system
components.
The PDA (Prefailure Detection and Analysis) technology from Fujitsu analyzes
and monitors all components that are critical for system reliability.
The SAS/SATA RAID controller supports different RAID levels and increase the
availability and data security of the system.

20 Operating Manual RX500 S7
Functional overview
iRMC S3 with integrated management LAN connector
The iRMC S3 (integrated Remote Management Controller) is a Baseboard
Management Controller (BMC) with integrated management LAN connector
and expanded functionality that was previously only available with additional
plug-in cards. In this way, the iRMC S3 enables complete control of PRIMERGY
servers, regardless of system status, and thus particularly the control of
PRIMERGY servers that are in the "out-of-band" system status.
Major functions supported by the iRMC S3 include the following:
●Browser access via iRMC S3´s own Web server
●Secure communication (SSH, SSL)
●Power Management for the managed server (depending on its system
status)
●Power Consumption Management
●Connecting virtual drives as remote storage
●Text-based and graphic console bypass (Advanced Video Redirection)
●Remote Storage
●Command Line Interface (CLI)
●Simple, interactive or script-based iRMC S3 configuration
●Customer Self Service (CSS)
●iRMC S3´s own user management
●Multi-computer, global iRMC S3 user administration using an LDAP
Directory Service
●Automatic network configuration via DNS / DHCP
●Power supply of the iRMC S3 via the system standby supply
●Full-coverage alarm management
●System Event Log (SEL) reading and processing
More information about the iRMC S3 can be found in the "iRMC S2/3 -
integrated Remote Management Controller" user guide (on the
ServerView Suite DVD 2 under Industry Standard Servers - Software -
ServerView Suite - Out-Of-Band Management).