Fujitsu PRIMERGY RX300 S5 User manual

Edition september 2009
PRIMERGY RX300 S5
Operating manual

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Copyright © 2009 Fujitsu Technology Solutions GmbH.
All rights reserved.
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RX300 S5 Operating manual
Contents
1 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.1 Concept and target groups for this manual . . . . . . . . . . 7
1.2 Documentation overview . . . . . . . . . . . . . . . . . . . . 8
1.3 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.4 Notational conventions . . . . . . . . . . . . . . . . . . . . 22
1.5 Technical data . . . . . . . . . . . . . . . . . . . . . . . . . 23
2 Installation steps, overview . . . . . . . . . . . . . . . . . . 25
3 Important information . . . . . . . . . . . . . . . . . . . . . 27
3.1 Safety instructions . . . . . . . . . . . . . . . . . . . . . . . 27
3.2 ENERGY STAR . . . . . . . . . . . . . . . . . . . . . . . . . 34
3.3 CE conformity . . . . . . . . . . . . . . . . . . . . . . . . . 34
3.4 FCC Class A Compliance Statement . . . . . . . . . . . . . 35
3.5 Transporting the server . . . . . . . . . . . . . . . . . . . . 36
3.6 Notes on installing in the rack . . . . . . . . . . . . . . . . . 37
3.7 Environmental protection . . . . . . . . . . . . . . . . . . . 38
4 Hardware installation . . . . . . . . . . . . . . . . . . . . . . 41
4.1 Unpacking the server . . . . . . . . . . . . . . . . . . . . . 42
4.2 Installing/removing the server in/from the rack . . . . . . . 43
4.2.1 Rack system requirements . . . . . . . . . . . . . . . . . . . 43
4.2.2 Installation in PRIMECENTER/DataCenter Rack . . . . . . . . 47
4.2.3 Installation in 3rd party racks . . . . . . . . . . . . . . . . . . 52
4.3 Connecting devices to the server . . . . . . . . . . . . . . . 53
4.4 Connecting the server to the mains . . . . . . . . . . . . . . 55
4.4.1 Connecting the power cord . . . . . . . . . . . . . . . . . . . 55

Operating manual RX300 S5
Contents
4.4.2 Using cable ties . . . . . . . . . . . . . . . . . . . . . . . . . . 56
4.5 Instructions for connecting/disconnecting cables . . . . . . 57
5 Starting up and operation . . . . . . . . . . . . . . . . . . . . 59
5.1 Controls and indicators . . . . . . . . . . . . . . . . . . . . . 59
5.1.1 Front of server . . . . . . . . . . . . . . . . . . . . . . . . . . 59
5.1.1.1 Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
5.1.1.2 Indicators on the control panel . . . . . . . . . . . . . . . . 61
5.1.1.3 Indicators on the drives . . . . . . . . . . . . . . . . . . . . 63
5.1.2 Rear of server . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
5.1.3 Indicators of the hot-plug fans . . . . . . . . . . . . . . . . . . 70
5.2 Switching the server on and off . . . . . . . . . . . . . . . . 71
5.3 Configuring the server . . . . . . . . . . . . . . . . . . . . . 73
5.3.1 Configuring the SAS/SATA RAID controller . . . . . . . . . . . . 73
5.3.2 Configuring the server and installing the operating system with the
ServerView Installation Manager . . . . . . . . . . . . . . . . . 74
5.3.3 Configuring the server and installing the operating system without the
ServerView Installation Manager . . . . . . . . . . . . . . . . . 75
5.4 Cleaning the server . . . . . . . . . . . . . . . . . . . . . . . 76
6 Property and data protection . . . . . . . . . . . . . . . . . . 77
6.1 BIOS Setup security functions . . . . . . . . . . . . . . . . . 77
7 Troubleshooting and tips . . . . . . . . . . . . . . . . . . . . 79
7.1 Power-on indicator remains unlit . . . . . . . . . . . . . . . . 79
7.2 Server switches itself off . . . . . . . . . . . . . . . . . . . . 80
7.3 Screen remains blank . . . . . . . . . . . . . . . . . . . . . . 80
7.4 Flickering stripes on monitor screen . . . . . . . . . . . . . 81
7.5 No screen display or display drifts . . . . . . . . . . . . . . . 81
7.6 Incorrect date and time . . . . . . . . . . . . . . . . . . . . . 82
7.7 System will not boot . . . . . . . . . . . . . . . . . . . . . . . 82
7.8 Drives reported as "dead" when starting system . . . . . . . 82

RX300 S5 Operating manual
Contents
7.9 Added drive reported as defective . . . . . . . . . . . . . . 83
7.10 Error message on screen . . . . . . . . . . . . . . . . . . . 83
8 CSS components . . . . . . . . . . . . . . . . . . . . . . . . 85
8.1 Hot-plug components . . . . . . . . . . . . . . . . . . . . . 86
8.1.1 Hot-plug power supply units . . . . . . . . . . . . . . . . . . . 86
8.1.1.1 Removing dummy module . . . . . . . . . . . . . . . . . . 86
8.1.1.2 Adding a hot-plug power supply unit . . . . . . . . . . . . . 86
8.1.1.3 Replacing the hot-plug power supply unit . . . . . . . . . . 87
8.1.2 Hot-plug hard disk drives . . . . . . . . . . . . . . . . . . . . 88
8.1.2.1 3.5-inch HDD module and dummy module . . . . . . . . . . 89
8.1.2.2 2.5-inch HDD module and dummy module . . . . . . . . . . 90
8.1.2.3 Handling hard disk drives and HDD modules . . . . . . . . 91
8.1.2.4 Removing/installing the dummy module . . . . . . . . . . . 91
8.1.2.5 Installing the HDD module . . . . . . . . . . . . . . . . . . 93
8.1.2.6 Removing the HDD module . . . . . . . . . . . . . . . . . 95
8.1.3 Replacing the hot-plug fan modules . . . . . . . . . . . . . . . 97
8.1.3.1 Replacing the fan modules . . . . . . . . . . . . . . . . . . 98
8.2 Non-hot-plug components . . . . . . . . . . . . . . . . . . . 100
8.2.1 Replacing a memory module . . . . . . . . . . . . . . . . . . 101
8.2.1.1 Removing the air cowl . . . . . . . . . . . . . . . . . . . . 101
8.2.1.2 Removing a defective memory module . . . . . . . . . . . 102
8.2.1.3 Installing a new memory module . . . . . . . . . . . . . . . 102
8.2.1.4 Replacing the air cowl and closing the server . . . . . . . . 103
8.2.2 Replacing an expansion card . . . . . . . . . . . . . . . . . . 104
8.3 Opening/closing the housing . . . . . . . . . . . . . . . . . 106
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

RX300 S5 Operating manual 7
1 Preface
The PRIMERGY RX300 S5 rack server is a universal and high-performance
platform designed for a whole range of application areas in data center and
server farm concepts. The system was developed specifically for configurations
with multiple servers (clusters), front-end solutions, e-commerce applications
and ERP solutions. The PRIMERGY RX300 S5 is ideal for applications and
operational areas that require maximum scalability, performance and availability
in a space-saving rack cabinet.
The PRIMERGY RX300 S5 offers a balanced architecture that incorporates
next generation main memory (DDR3) and I/O technologies (PCIe Gen2). The
backplane for 6*3,5" and 8*2,5" hard disk drives are already provided for SAS
2.0 and 6 Gbit/s SAS and the chipset prepared for the next generation of 6-core
processors. High performance, scalability, impressive reliability and excellent
extension options are combined in a powerful design.
The Cool-safe™ cooling concept with improved air flow cooling technology
(honeycomb design) ensures the highest possible performance of the
processors at work; at the same time, the system is extremely reliable thanks to
the reduced heat dissipation.
The server occupies just two height units (HU) in the rack.
1.1 Concept and target groups for this manual
This operating manual describes how to install, set up and operate your server.
This operating manual is intended for those responsible for installing the
hardware and ensuring that the system runs smoothly. It contains all the
information you need to put your PRIMERGY RX300 S5 into operation.
To understand the various expansion options, you will need to be familiar with
the fields of hardware and data transmission and you will require a basic
knowledge of the underlying operating system.

8 Operating manual RX300 S5
Documentation overview Preface
1.2 Documentation overview
More information on your PRIMERGY RX300 S5 can be found in the following
documents:
– "Quick Start Hardware - PRIMERGY RX300 S5" leaflet (only included as a
printed copy)
– "Quick Start Software - Quick Installation Guide" DVD booklet (only included
with the PRIMERGY ServerView Suite as a printed copy)
– "Safety notes and other important information" manual
– "Warranty" manual
– "PRIMERGY ServerView Suite Local Service Concept - LSC" manual
– "Returning used devices" manual
– "Helpdesk" leaflet
– Technical manual for the system board D2619
– "PRIMERGY RX300 S5 Server Operating Manual"
– "PRIMERGY RX300 S5 Server Options Guide"
– "D2619 BIOS Setup Utility for PRIMERGY RX300 S5 and TX300 S5"
manual

RX300 S5 Operating manual 9
Preface Documentation overview
IPRIMERGY manuals are available in PDF format on the PRIMERGY
ServerView Suite DVD 2. The PRIMERGY ServerView Suite DVD 2 is
part of the PRIMERGY ServerView Suite supplied with every server.
If you no longer have the ServerView Suite DVDs, you can obtain the
relevant current versions using the order number U15000-C289.
The PDF files of the manuals can also be downloaded free of charge
from the Internet. The overview page showing the online documentation
available on the Internet can be found using the URL:
http://manuals.ts.fujitsu.com. The PRIMERGY server documentation can
be accessed using the Industry standard servers navigation option.
Further sources of information:
– PRIMERGY Abbreviations and Glossary on the PRIMERGY
ServerView Suite DVD 2
– Manual for the monitor
– Documentation for the boards and drives
– Operating system documentation
– Information files in your operating system

10 Operating manual RX300 S5
Features Preface
1.3 Features
Customer Self Service (CSS)
The Fujitsu Technology Solutions Customer Self Service (CSS) concept
enables you to identify and replace the affected component yourself in the case
of certain error scenarios.
In the CSS concept, you can replace the following components yourself in the
event of an error:
– Hot-plug hard disk drives
– Hot-plug power supply units
– Hot-plug system fan
– Memory modules
– Expansion cards
For information on replacing these components, see chapter "CSS
components" on page 85.
CSS indicators on the control panel and on the back of the PRIMERGY server
provide you with information if a CSS event arises (for more information on the
behavior of these indicators, see chapter "Starting up and operation" on
page 59 and the "PRIMERGY ServerView Suite Local Service Concept - LSC"
manual on the PRIMERGY ServerView Suite DVD 2).
You can also fit your server with a ServerView Local Service Panel, which
enables you to identify the type of component affected by the error directly on
the server (for more information, see the "PRIMERGY ServerView Suite Local
Service Concept - LSC" manual on the PRIMERGY ServerView Suite DVD 2).
In addition, CSS errors are displayed in the ServerView Operations Manager -
the server management software from Fujitsu Technology Solutions.
In the event of errors, the ServerView Operations Manager refers you directly to
the affected component and its order information in the Illustrated Spares
catalog of the server in question.

RX300 S5 Operating manual 11
Preface Features
System board
The features of the system board (D2619) are described in the technical manual
for the system board in relation to the hardware and in the BIOS setup manual.
USB Flash Module (UFM) (option)
The system board is equipped with a UFM slot by the manufacturer.
IThe "internal USB stick" and "UFM" slots must not be used in parallel.
Either an internal USB stick or a UFM may be used.
Trusted Platform Module (TPM)
A Trusted Platform Module (TPM) for safer storage of keys can be implemented
as an option. This module enables programs from third party manufacturers to
store key information (e.g. drive encryption using Windows Bitlocker Drive
Encryption).
The TPM is activated via the BIOS system (for more information, refer to the
Fujitsu Technology Solutions BIOS manual).
VCAUTION!
– When using the TPM, note the program descriptions provided by the
third party manufacturers.
– You must also create a backup of the TPM content. To do this, follow
the third party manufacturer's instructions. Without this backup, if the
TPM or the system board is faulty you will not be able to access your
data.
– If a failure occurs, please inform your service about the TPM
activation before it takes any action, and be prepared to provide them
with your backup copies of the TPM content.
Slots for expansion cards
The server can be flexibly expanded via seven slots (two PCIe Gen2 x8 and five
PCIe Gen2 x4). PCIe Gen2 doubles the bandwidth of currently existing PCIe
busses and allows improved system performance.
One of these slots (slot 1) is occupied with one of two possible SAS/SATA RAID
controllers.

12 Operating manual RX300 S5
Features Preface
Fujitsu Technology Solutions offers a unique patented solution to deliver the
highest possible bandwidth with four PCIe Gen2 x8 slots: two of the four PCIe
Gen2 x4 slots can each be used as PCIe Gen2 x8 slots if the neighboring slot
is free.
Figure 1: Slots for expansion cards - Basic Configuration
Seq. No. Slot no. Features
1 1 PCI express x4 (SAS/SATA RAID controller)
2 2 PCI express x4
3 3 PCI express x4 (x8 only when slot 2 remains
empty)
4 4 PCI express x4
5 5 PCI express x4 (x8 only when slot 4 remains
empty)
6 6 PCI express x8
7 7 PCI express x8
Table 1: Slots for expansion cards
1234567

RX300 S5 Operating manual 13
Preface Features
Hard disk drives
The server is available in the following drive configurations:
●6*3.5-inch SAS/SATA hard disk drives:
up to six (2x3) HDD modules, each with a 3.5-inch SAS/SATA hard disk drive
with a maximum height of 1 inch. Slot for an optional 3.5-inch DAT or RDX
drive.
Figure 2: RX300 S5 with 6*3.5-inch HDD modules
●8*2.5-inch SAS/SATA hard disk drives:
up to eight (2x4) HDD modules, each with a 2.5-inch SAS/SATA hard disk
drive with a maximum height of 15 mm. Slot for an optional 3.5-inch DAT or
RDX drive.
Figure 3: RX300 S5 with 8*2.5-inch HDD modules
●12*2.5-inch SAS/SATA hard disk drives:
up to twelve (3x4) HDD modules, each with a 2.5-inch SAS/SATA hard disk
drive with a maximum height of 15 mm.
Figure 4: RX300 S5 with 12*2.5-inch HDD modules

14 Operating manual RX300 S5
Features Preface
The module is connected to the SAS/SATA backplane without cables. This
allows HDD modules to be simply plugged in or pulled out (for further details see
section "Hot-plug hard disk drives" on page 88).
The hard disk subsystem is designed for SAS/SATA, each with one channel for
each hard disk drive.
If the server has a RAID configuration, the HDD modules can be exchanged
during operation (hot-swap).
SAS/SATA RAID controller
The server is available with the following SAS/SATA RAID controllers for
operating the internal SAS/SATA hard disk drives:
– Modular RAID 0/1 controller with "Integrated Mirroring Enhanced"
(SAS IME)
RAID levels 0, 1 and 1E are supported for internal hard disk drive
configurations.
For more information on configuring the controller, see section "Configuring
the server" on page 73.
– Modular RAID 5/6 controller with "MegaRAID functionality"
(SAS MegaRAID)
RAID levels 0, 1, 10, 1E, 5, 50, 6 and 60 are supported for internal hard disk
drive configurations. As an option, a battery backup unit (BBU) can save the
memory content even if the power fails. Cache memory sizes of 256 Mbyte
and 512 Mbyte are available.
For more information on configuring the controller, see section "Configuring
the server" on page 73.
IFurther information on SAS/SATA RAID controllers is provided in the
"Modular RAID Controller Installation Guide" (on PRIMERGY
ServerView Suite DVD 2 under Industry Standard Servers - Expansion Cards
- Storage Adapters - LSI RAID / SCSI Controllers).
Further information on other SAS/SATA RAID controllers (e.g. for
operating external SAS/SATA hard disk drives or tape drives) is available
on PRIMERGY ServerView Suite DVD 2 under Industry Standard Servers
- Expansion Cards - Storage Adapters - LSI RAID / SCSI Controllers.

RX300 S5 Operating manual 15
Preface Features
Accessible drives/components
A number of mounting locations are available:
– One 3.5-inch slimline bay for an optional Local Service Module:
ServerView Local Service Display (LSD) or
ServerView Local Service Panel (LSP)
– One 3.5-inch slimline bay for an optional optical drive
For a configuration with 3.5-inch HDD modules, an optional DAT or RDX drive
can be installed in the right-hand drive cage. This means that the top two bays
of the drive cage are occupied and are no longer available for HDD modules.
For the configuration with 8*2.5-inch HDD modules, an optional 3.5-inch DAT or
RDX drive can be installed next to the right-hand drive cage.
IThe accessible drives/components described in this section cannot be
replaced during operation.
USB port (external)
Three USB ports on the front of the device support activities carried out by the
service technician. The maximum length of the external cable is two meters for
the USB ports on the front.
Another four USB ports are available on the rear of the device.
USB port (internal)
Additional USB ports are available on the system board: one is for an optional
DAT drive or an optional RDX drive. Other ports can be used for either a UFM
or a USB stick.

16 Operating manual RX300 S5
Features Preface
Power supply
In its basic configuration, the server has a hot-pluggable power supply unit that
adjusts automatically to any power voltage in the range from 100 V to 240 V. As
an option, the power supply can be expanded with an extra power supply unit to
create a redundant power supply. If a power supply unit fails, the redundant
configuration assures continued operation. The defective power supply unit can
be replaced during operation (for further details see section "Hot-plug power
supply units" on page 86).
Cooling
The Cool-safe™ cooling concept with improved air flow cooling technology
(honeycomb design) ensures the highest possible performance of the
processors at work; at the same time, the system is extremely reliable thanks to
the reduced heat dissipation.
The server is cooled by either one or two rows of fans (redundant). In the
standard setup, one row of fans with five hot-plug fans is installed. If two rows of
fans are installed, each of them forms a redundant unit.
Defective fans can be replaced during operation (for further details see
"Replacing the hot-plug fan modules" on page 97). In a redundant configuration
up to five fans may fail, provided that no two of them are behind each other.
Each processor has a heat sink.
High level of availability and data security
When memory data is accessed, 1-bit errors are identified in the main memory
and automatically corrected with the error correcting code (ECC) method. The
patented memory scrubbing function regularly starts up the EDC mechanism,
ensuring continuous data integrity.
The memory modules used support SDDC technology (Chipkill™), which
further increases the effectiveness of memory error monitoring and correction.

RX300 S5 Operating manual 17
Preface Features
Hot-spare memory technology is also supported, whereby one memory module
is used as a replacement for two other memory modules. If a memory module
fails, the module with the defective memory is deactivated automatically and the
replacement module is activated (provided that it has been configured
accordingly in BIOS; see BIOS Setup). The deactivated memory module is no
longer used and the faulty memory module can be replaced at the next
opportunity. In order to use the hot-spare memory function, all occupied
memory spaces in a channel must have an identical memory configuration.
Memory modules can be protected against failure by mirroring (Memory
Mirroring). Memory Mirroring is roughly comparable to RAID level 1 for hard disk
arrays.
IFor further information according to memory mudule population please
refer to the technical manual of the system board D2619.
ASR&R (Automatic Server Reconfiguration and Restart) restarts the system in
the event of an error and automatically "hides" the defective system
components.
The PDA (Prefailure Detection and Analysing) technology from Fujitsu
Technology Solutions analyzes and monitors all components that are critical for
system reliability.
The RAID functionality of the SAS RAID controller supports RAID levels 0, 1,
10, 1E, 5 and 50 and increases the availability of the system.
The hot-plug HDD modules provide additional availability.

18 Operating manual RX300 S5
Features Preface
iRMC S2 with integrated service LAN port
IThe features of the iRMC S2 Advanced Video Redirection and Remote
Storage are available as an option.
The iRMC S2 (integrated Remote Management Controller) is a BMC with
integrated service LAN port and expanded functionality that was previously only
available with additional plug-in cards. In this way, the iRMC S2 enables
complete control of PRIMERGY servers, regardless of system status, and thus
particularly the control of PRIMERGY servers that are in the "out-of-band"
system status.
Major functions supported by the iRMC S2 include the following:
●Browser access via iRMC S2-s own Web server
●Secure communication (SSH, SSL)
●Power Management for the managed server (depending on its system
status)
●Power Consumption Management
●Connecting virtual drives as remote storage
●Text-based and graphic console bypass (Advanced Video Redirection)
●Command Line Interface (CLI)
●Simple, interactive or script-based iRMC S2 configuration
●Customer Self Service (CSS)
●iRMC S2-s own user management
●Multi-computer, global iRMC S2 user administration using an LDAP
Directory Service
●Automatic network configuration via DNS / DHCP
●Power supply of the iRMC S2 via the system standby supply
●Full-coverage alarm management
●System Event Log (SEL) reading and processing
More information about the iRMC S2 can be found in the "iRMC S2 - integrated
Remote Management Controller" user’s guide (on the PRIMERGY
ServerView Suite DVD 2 under Industry Standard Servers - Software - PRIMERGY
ServerView Suite - Out-Of-Band Management).

RX300 S5 Operating manual 19
Preface Features
Server management
Server management is implemented using the ServerView Operations Manager
supplied combined with PDA (Prefailure Detection and Analysis) technology
from Fujitsu Technology Solutions. PDA reports the threat of a system error or
overload at an early stage, allowing preventive measures to be taken.
The ServerView Operations Manager enables the management of all
PRIMERGY servers in the network via a central console. The ServerView
Operations Manager supports the following functions:
●Round-the-clock monitoring, regardless of server status
●High-performance, graphical console bypass (AVR) protected by
HTTPS/SSL (128 bit)
●Remote storage via USB
●Remote power on (Wake On LAN)
●Intrusion detection in the floorstand model
●Temperature monitoring of the CPU and the surrounding area
●Monitoring of PCI bus loading
●Detailed status and error reports for bus systems, processors and main
memory
●Watchdog timer for Automatic Server Reconfiguration and Restart (ASR&R)
in the event that memory modules or processors fail
●Power monitoring
●End-of-life monitoring of fans with prompt notification before failure
●Watchdog timer for monitoring the operating system and applications with
ASR&R
Further information on the ServerView Operations Manager is provided in the
associated documentation.

20 Operating manual RX300 S5
Features Preface
ServerView Installation Manager
You can configure the PRIMERGY server quickly and precisely with the
ServerView Installation Manager software provided. User-guided menus are
available for installing the server operating system (for further details see
section "Configuring the server" on page 73).
Service and support
PRIMERGY servers are easy to maintain and modular, thus enabling quick and
simple maintenance.
The handles and locks (touch point) used to exchange components are colored
green to ensure simple and immediate recognition.
In order to prevent the components from being damaged by incorrect handling
when they are being installed and removed, the areas of all components that
can be touched without damaging them are also marked green.
PRIMERGY diagnostic LEDs fitted on the system board show which component
(memory module, processor, fan or expansion card) is not functioning properly.
The Flash EPROM program supplied with the Fujitsu Technology Solutions
utilities supports a fast BIOS update.
With the iRMC S2 (integrated Remote Management Controller) on the system
board, the PRIMERGY RX300 S5 server can also be maintained and serviced
remotely. This enables remote diagnosis for system analysis, remote
configuration and remote restart should the operating system or hardware fail.