Fujitsu Primergy TX300 S4 User manual

PRIMERGY TX300 S4 Server
Operating manual
Edition December 2007

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Copyright and Trademarks
Copyright © 2007 Fujitsu Siemens Computers GmbH.
All rights are reserved.
Delivery subject to availability. The right to technical modification is reserved.
All hardware and software names used are trade names and/or trademarks of their respective
manufacturers.

TX300 S4 Operating manual
Contents
1 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.1 Concept and target groups for this manual . . . . . . . . . . 7
1.2 Documentation overview . . . . . . . . . . . . . . . . . . . . 8
1.3 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.4 Notational conventions . . . . . . . . . . . . . . . . . . . . 18
1.5 Technical data . . . . . . . . . . . . . . . . . . . . . . . . . 19
2 Installation steps, overview . . . . . . . . . . . . . . . . . . 23
3 Important information . . . . . . . . . . . . . . . . . . . . . 25
3.1 Safety instructions . . . . . . . . . . . . . . . . . . . . . . . 25
3.2 CE conformity . . . . . . . . . . . . . . . . . . . . . . . . . 32
3.3 FCC Class A Compliance Statement . . . . . . . . . . . . . 33
3.4 Transporting the server . . . . . . . . . . . . . . . . . . . . 34
3.5 Notes on installing in the rack . . . . . . . . . . . . . . . . . 35
3.6 Environmental protection . . . . . . . . . . . . . . . . . . . 36
4 Hardware installation . . . . . . . . . . . . . . . . . . . . . . 39
4.1 Unpacking the server . . . . . . . . . . . . . . . . . . . . . 40
4.2 Installing the floorstand model . . . . . . . . . . . . . . . . 40
4.3 Installing/removing the rack model . . . . . . . . . . . . . . 43
4.3.1 Installation in PRIMECENTER/DataCenter Rack . . . . . . . . 48
4.3.2 Installation in Classic Rack . . . . . . . . . . . . . . . . . . . 51
4.3.3 Installation in 3rd party racks . . . . . . . . . . . . . . . . . . 57
4.3.4 Inserting the server . . . . . . . . . . . . . . . . . . . . . . . 58
4.4 Connecting devices to the server . . . . . . . . . . . . . . . 64
4.5 Connecting the server to the mains . . . . . . . . . . . . . . 66

Operating manual TX300 S4
Contents
4.6 Notes on connecting/disconnecting cables . . . . . . . . . . 67
5 Starting up and operation . . . . . . . . . . . . . . . . . . . . 69
5.1 Access to drives (floorstand model) . . . . . . . . . . . . . . 69
5.2 Controls and indicators . . . . . . . . . . . . . . . . . . . . . 71
5.2.1 Front of server . . . . . . . . . . . . . . . . . . . . . . . . . . 71
5.2.2 Rear of server . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
5.3 Switching the server on and off . . . . . . . . . . . . . . . . 80
5.4 Configuring the server . . . . . . . . . . . . . . . . . . . . . 82
5.4.1 Configuring the PCI SAS controller with “Integrated Mirroring
Enhanced” . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
5.4.2 Configuring the PCI SAS controller with RAID functionality . . . 82
5.4.3 Configuration with ServerStart . . . . . . . . . . . . . . . . . . 83
5.4.4 Configuration without ServerStart . . . . . . . . . . . . . . . . 84
5.5 Cleaning the server . . . . . . . . . . . . . . . . . . . . . . . 85
6 Property and data protection . . . . . . . . . . . . . . . . . . 87
6.1 BIOS Setup security functions . . . . . . . . . . . . . . . . . 87
7 Troubleshooting and tips . . . . . . . . . . . . . . . . . . . . 89
7.1 Power-on indicator remains unlit . . . . . . . . . . . . . . . . 89
7.2 Server switches itself off . . . . . . . . . . . . . . . . . . . . 90
7.3 Screen remains blank . . . . . . . . . . . . . . . . . . . . . . 90
7.4 Flickering stripes on monitor screen . . . . . . . . . . . . . 91
7.5 No screen display or display drifts . . . . . . . . . . . . . . . 91
7.6 No mouse pointer displayed on screen . . . . . . . . . . . . 92
7.7 Unable to read from / write to floppy disk . . . . . . . . . . . 92
7.8 Incorrect date and time . . . . . . . . . . . . . . . . . . . . . 93
7.9 Hard disk drive error messages at system boot . . . . . . . . 93
7.10 Added drive reported as defective . . . . . . . . . . . . . . . 94

TX300 S4 Operating manual
Contents
7.11 Error message on screen . . . . . . . . . . . . . . . . . . . 94
8 Hot-plug components . . . . . . . . . . . . . . . . . . . . . 95
8.1 Hot-plug power supply units . . . . . . . . . . . . . . . . . 95
8.1.1 Replacing the hot-plug power supply unit . . . . . . . . . . . . 96
8.2 Hot-plug hard disk drives . . . . . . . . . . . . . . . . . . . 97
8.2.1 HDD module and dummy module . . . . . . . . . . . . . . . . 98
8.2.2 Handling hard disk drives and HDD modules . . . . . . . . . . 100
8.2.3 Removing/Installing the dummy module . . . . . . . . . . . . . 101
8.2.4 Installing/removing the HDD module . . . . . . . . . . . . . . 102
8.3 Replacing hot-plug CPU/system fans . . . . . . . . . . . . . 105
8.4 Opening/closing the housing . . . . . . . . . . . . . . . . . 108
Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

TX300 S4 Operating manual 7
1 Preface
The PRIMERGY TX300 S4 server is an Intel-based server for mid-size and
large companies. The server is suitable for use as a file server and also as an
application, information or Internet server. It is available as a floorstand or rack
model. The floorstand model can be converted to a rack model using an optional
conversion kit.
Thanks to its highly developed hardware and software components, the
PRIMERGY TX300 S4 server offers a high level of data security and availability.
These components include hot-plug HDD modules and hot-plug power supply
units, redundant system fans, and also the Server Management ServerView
Suite, Prefailure Detection and Analysis (PDA) and Automatic Server Reconfig-
uration and Restart (ASR&R).
Security functions in the BIOS-Setup and on the system board protect the data
on the server against manipulation. Additional security is provided by the
intrusion detection and the lockable drive cover on the floorstand model and the
lockable rack door.
The rack model occupies 4 height units in the rack.
1.1 Concept and target groups for this manual
This operating manual describes how to install, set up and operate your server.
This operating manual is intended for those responsible for installing the
hardware and ensuring that the system runs smoothly. It contains all the infor-
mation you need to put your PRIMERGY TX300 S4 server blade into operation.
To understand the various expansion options, you will need to be familiar with
the fields of hardware and data transmission and you will require a basic
knowledge of the underlying operating system.

8 Operating manual TX300 S4
Documentation overview Preface
1.2 Documentation overview
More information on your PRIMERGY TX300 S4 can be found in the following
documents:
– “Quick Start Hardware - PRIMERGY TX300 S4” leaflet (only included as a
printed copy)
– “Quick Start Software - Quick Installation Guide” leaflet (only included as a
printed copy)
– “Safety notes and other important information” manual
– “Warranty” manual
– “Customer Self Service (CSS)” manual
– “Ergonomics” manual
– “Returning used devices” manual
– “Helpdesk” leaflet
– Technical manual for the system board D2529
– “PRIMERGY TX300 S4 Server Operating Manual”
– “PRIMERGY TX300 S4 Server Options Guide”
– “BIOS Setup V4.06 / FirstBIOS Desktop Pro V5.0 /TrustedCoreTM V6.0”
manual
– “Integrated Mirroring User’s Guide” (PDF file available on the ServerBooks
DVD supplied)
IPRIMERGY manuals are available in PDF format on the ServerBooks
DVD. The ServerBooks DVD is part of the ServerStart Suite supplied with
every server.
The PDF files of the manuals can also be downloaded free of charge
from the Internet. The overview page showing the online documentation
available on the Internet can be found using the URL:
http://manuals.fujitsu-siemens.com. The PRIMERGY server documentation
can be accessed using the Industry standard servers navigation option.
If you need a replacement copy of the ServerBooks DVD, send the
details of your server to the following e-mail address: Reklamat-PC-
[email protected]

TX300 S4 Operating manual 9
Preface Features
Further sources of information:
– Manual for the monitor
– Documentation for boards and drives
– Documentation for your operating system
– Information files on your operating system
1.3 Features
Customer Self Service (CSS)
The Fujitsu Siemens Computers Customer Self Service (CSS) concept enables
you to identify and replace the affected component yourself in the case of
certain error scenarios.
In the CSS concept, you can replace the following components yourself in the
event of an error:
– Hot-plug hard disk drives
– Hot-plug power supply units
– Memory modules
– System fans
– Expansion cards
For information on replacing these components, see chapter “Hot-plug compo-
nents” on page 95 or the Options Guide for your PRIMERGY TX300 S4 on the
ServerBooks DVD.
CSS indicators on the control panel and on the back of the PRIMERGY server
provide you with information if a CSS event arises (for more information on the
behavior of these indicators, see chapter “Controls and indicators” on page 71
and the "Customer Self Service (CSS)" manual on the ServerBooks DVD).
You can also fit your server with a ServerView Local Service Panel, which
enables you to identify the type of component affected by the error directly on
the server (for more information, see the "Customer Self Service (CSS)" manual
on the ServerBooks DVD).
In addition, CSS errors are displayed in ServerView S2, the server
management software from Fujitsu Siemens Computers.
In the event of errors, ServerView S2 refers you directly to the affected
component and its order information in the Illustrated Spares catalog of the
server in question.

10 Operating manual TX300 S4
Features Preface
System board
The features of the system board are described in the technical manual for the
system board D2529 for the hardware and in the “BIOS Setup” for the firmware.
TPM (optional)
The system board is optional equipped with a TPM (Trusted Platform Module)
by the manufacturer. This module enables programs from third party manufac-
turers to store key information (e.g. drive encryption using Windows Bitlocker
Drive Encryption).
The TPM is activated via the BIOS system (for more information, refer to the
Fujitsu Siemens Computers BIOS manual).
VCAUTION!
– When using the TPM, note the program descriptions provided by the
third party manufacturers.
– You must also create a backup of the TPM content. To do this, follow
the third party manufacturer's instructions. Without this backup, if the
TPM or the system board is faulty you will not be able to access your
data.
– If a failure occurs, please inform your service about the TPM
activation before it takes any action, and be prepared to provide them
with your backup copies of the TPM content.
PCI slots
The server has one standard PCI slot and six PCI express slots. Of these six
PCI express slots, four are x4 slots and two potential x8 slots. The capacity of
the two x8 slots depends on how all the PCI express slots are filled (see System
Board manual D2529).

TX300 S4 Operating manual 11
Preface Features
Hard disk drives
The server is shipped with one of the following drive cages:
– For up to six 3.5-inch SAS/SATA hard disk drives:
Up to six SAS/SATA HDD modules can be used in the drive cage. Each HDD
module can accommodate an SAS/SATA hard disk drive with a maximum
height of 1 inch. The module is connected to the SAS/SATA backplane
wirelessly. This allows HDD modules to be easily plugged in and pulled out.
Optionally, you can also install a hard disk expansion box (Multibay 2, see
also section “Accessible drives” on page 12) (with up to two 3.5-inch
SAS/SATA HDD modules). The hard disk drives in this expansion box are
controlled by the 8-Port RAID Controller.
– For up to twelve 2.5-inch SAS hard disk drives:
Up to twelve SAS HDD modules can be used in the drive cage. Each HDD
module can accommodate a SAS hard disk drive with a 2.5-inch format. The
module is connected to the SAS backplane wirelessly. This allows HDD
modules to be easily plugged in or pulled out.
Optionally, you can also install a hard disk expansion box (with up to eight
2.5-inch SAS HDD modules). You can operate this expansion only with hot-
plug power supply unit(s). An additional SAS controller must be installed in
order to control the hard disk drives in this expansion box.

12 Operating manual TX300 S4
Features Preface
PCI SAS controller
To run the four SAS/SATA hard disk drives, the server is shipped with one of the
following two PCI SAS controllers:
– PCI SAS controller with “Integrated Mirroring Enhanced” (IME)
IME supports RAID level 0, 1 and 1E configuration of the internal hard disk
drives.
IA separate utility is available to the controller for IME configuration.
Further information can be found in the “Integrated RAID for SAS
User’s Guide” (on the ServerBooks DVD under “Controllers”).
– PCI SAS controller with MegaRAID functionality
RAID levels 0, 1, 10, 5, 50, 6 and 60 are supported. If required, a BBU (=
battery backup unit) can save the memory content even if the power fails.
IA separate utility is available to the controller for RAID configuration.
For further information, refer to the “SAS/SATA Controller MegaRAID
1064 / 1068 / 1078 Installation Guide” on the ServerBooks DVD
(select “Controllers” from the menu).
Accessible drives
The server has three 3.5-inch bays.
You can use these bays as follows:
– You can equip the individual bays with CD/DVD drives or magnetic tape
drives.
– In the bottom bay, you can install the Multibay 1 (FDD-DVD-LSD box). This
box has bays for a slimline floppy disk drive, a slimline DVD drive and the
ServerView Local Service Display.
– In the two lower bays, you can install the Multibay 2 (3.5’ HDD-DVD-LSD
box). This box has bays for two additional 3.5-inch hard disk drives, a
slimline DVD drive and the ServerView Local Service Display.
– You can install the Multibay 1 (FDD-DVD-LSD box) in the bottom bay (see
above) and the expansion box for 2.5-inch SAS HDD modules in the two
upper bays (see also section “Hard disk drives” on page 11).

TX300 S4 Operating manual 13
Preface Features
Power supply
In its basic configuration, the server has a fixed power supply unit.
Optionally, one or two redundant hot-plug power supply units are available. If
one power supply unit fails, the second power supply unit in the redundant
configuration ensures operation can continue uninterrupted. The defective
power supply unit can be replaced during operation (for further details see
section “Hot-plug power supply units” on page 95).
Both power supply unit versions automatically adjust to a mains voltage in the
range of 100 V - 240 V.
Cooling
Each CPU has its own heat sink and a CPU fan.
The server is cooled by four system fans (redundant configuration).
If there are four system fans, each two form a redundant pair.
If one system fan in one redundant pair fails, the other fan ensures operation
can continue uninterrupted. A defective system fan can be replaced during
operation (for further details see “Replacing hot-plug CPU/system fans” on
page 105).
The power supply fans are fitted in the respective power supply unit.

14 Operating manual TX300 S4
Features Preface
High level of availability and data security
When memory data is accessed, 1-bit errors in the main memory are identified
and automatically corrected with the ECC (Error Correcting Code) method. The
patented memory scrubbing function regularly starts up the EDC mechanism
and thus ensures continuous data integrity.
The memory modules used support SDDC technology (Chipkill™), which also
increases the effectiveness of the monitoring and correction of memory errors.
Memory Mirroring is also supported (requires four or eight memory modules).
Memory Mirroring is roughly comparable to RAID level 1 for hard disk arrays.
Memory modules are protected against failure by mirroring. The basic configu-
ration requires four identical memory modules in two different banks.
ASR&R (Automatic Server Reconfiguration and Restart) restarts the system in
case of an error and automatically “hides” the defective system components.
The PDA (Prefailure Detection and Analysis) technology from Fujitsu Siemens
Computers analyzes and monitors all components that are critical for system
reliability.
Optional RAID functionality of the PCI SAS controller supports RAID levels 0, 1,
10, 5, 50, 6 and RAID 60 and increases the availability of the system.
The hot-plug HDD modules offer increased availability.

TX300 S4 Operating manual 15
Preface Features
iRMC S2 with integrated service LAN port
IThe features of the iRMC S2 Advanced Video Redirection and Remote
Storage are available as an option.
The iRMC S2 (integrated Remote Management Controller) is a BMC with
integrated service LAN port and expanded functionality that was previously only
available with additional plug-in cards. In this way, the iRMC enables complete
control of PRIMERGY servers, regardless of system status, and thus particu-
larly the control of PRIMERGY servers that are in the “out-of-band” system
status.
Major functions supported by the iRMC S2 include the following:
●Browser access via iRMC's own Web server
●Secure communication (SSH, SSL)
●Power Management for the managed server (depending on its system
status)
●Power Consumption Management
●Connecting virtual drives as remote storage
●Text-based and graphic console bypass (Advanced Video Redirection)
●Command Line Interface (CLP)
●Simple, interactive or script-based iRMC S2 configuration
●Customer Self Service (CSS)
●iRMC-s own user management
●Multi-computer, global iRMC user administration using an LDAP Directory
Service
●Automatic network configuration via DNS / DHCP
●Power supply of the iRMC S2 via the system standby supply
●Full-coverage alarm management
●System Event Log (SEL) reading and processing
More information about the iRMC S2 can be found in the “iRMC S2 - integrated
Remote Management Controller” manual.

16 Operating manual TX300 S4
Features Preface
Server management
Server management is implemented using the ServerView software supplied
combined with PDA (Prefailure Detection and Analysis) technology from Fujitsu
Siemens Computers. PDA reports the threat of a system error or overload at an
early stage, allowing preventive measures to be taken.
ServerView enables the management of all PRIMERGY servers in the network
via a central console. ServerView supports the following functions:
●Round-the-clock monitoring, regardless of server status
●High-performance, graphical console bypass (AVR) protected by
HTTPS/SSL (128 bit)
●Remote storage via USB
●Remote power on (Wake On LAN)
●Intrusion detection in the floorstand model
●Temperature monitoring of the CPU and the surrounding area
●Monitoring of the utilization of the PCI buses
●Detailed status and error reports for bus systems, processors and main
memory
●Watchdog timer for Automatic Server Reconfiguration and Restart (ASR&R)
in the event of failure of memory modules or processors
●Power monitoring
●End-of-life monitoring of fans with prompt notification before failure
●Watchdog timer for operating system monitoring and application monitoring
with ASR&R
Further information on the ServerView server management is provided in the
associated documentation.
ServerStart
You can configure the PRIMERGY server quickly and precisely with the
ServerStart software provided. User-guided menus are available for installing
the server operating system (for further details see section “Configuring the
server” on page 82).

TX300 S4 Operating manual 17
Preface Features
Service and support
PRIMERGY servers are service-friendly and modular, enabling quick and easy
maintenance.
The handles and locks (touch point) on the different hot pluggable components
are colored green to ensure simple and immediate recognition.
In order to avoid damage to components by incorrect handling when they are
being installed and removed, green highlighting also identifies the areas of all
components that can be touched without causing damage to the respective
component.
PRIMERGY diagnostic LEDs fitted on the system board show which component
on the board (memory module, CPU, fan) is not functioning properly.
The Flash EPROM program supplied with the Fujitsu Siemens Computers
utilities supports a fast BIOS update.
With the iRMC (integrated Remote Management Controller) on the system
board and the optional remote testing and diagnostic system ServerView
Remote Management, the PRIMERGY TX300 S4 server can also be
maintained and serviced remotely. This enables remote diagnosis for system
analysis, remote configuration and remote restart should the operating system
or hardware fail.

18 Operating manual TX300 S4
Features Preface
ServerView Remote Management
ServerView Remote Management is the remote management solution from
Fujitsu Siemens Computers for PRIMERGY servers. ServerView Remote
Management and the relevant hardware components integrated on the system
board allow remote monitoring and maintenance as well as fast restoration of
operation in the event of errors.
Remote monitoring and maintenance avoids time-consuming and costly on-site
repairs and reduces service costs. This leads to a reduction in the total cost of
ownership and an excellent return on investment for the remote management
solution.
The administrator can access all system information and information from the
sensors such as fan speeds or voltages via the iRMC S2's Web interface (see
section “iRMC S2 with integrated service LAN port” on page 15). He can also
start the text-based or graphic console bypass (Advanced Video Redirection,
AVR) and get information about remote storage.
IThe features of the iRMC S2 Advanced Video Redirection and Remote
Storage are available as an option.

TX300 S4 Operating manual 19
Preface Notational conventions
1.4 Notational conventions
The following notational conventions are used in this manual:
Text in italics indicates commands or menu items.
“Quotation marks” indicate names of chapters and terms that are being
emphasized.
Êdescribes activities that must be performed in the order
shown.
VCAUTION! pay particular attention to texts marked with this symbol.
Failure to observe this warning may endanger your life,
destroy the system or lead to the loss of data.
Iindicates additional information, notes and tips.

20 Operating manual TX300 S4
Technical data Preface
1.5 Technical data
Electrical data (hot-plug power supply unit)
Rated voltage range 100 V - 240 V
Frequency 50 Hz - 60 Hz
Rated current with basic configuration 100 V - 240 V / 4.4 A - 1.5 A
Max. rated current 100 V - 240 V / 9.0 A - 5.0 A
Effective power max. 876 W
Apparent power max. 884 VA
Heat dissipation 3154 kJ/h (2989 btu/h)
Main power fuse in building installation 16 A
Protection class I