Fujitsu Eternus DX80 S2 User manual

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Preface
Fujitsu would like to thank you for purchasing our ETERNUS DX80 S2/DX90 S2 Disk storage
system.
The ETERNUS DX80 S2/DX90 S2 Disk storage system is designed to be connected to a Fujitsu
(PRIMEQUEST, PRIMERGY, or SPARC Enterprise) or other server.
This guide describes operation management and maintenance for the ETERNUS DX80 S2/
DX90 S2 Disk storage system.
This guide is intended for use of ETERNUS DX Disk storage system in regions other than Japan.
Please carefully review the information outlined in this manual.
First Edition
May 2011
SPARC Enterprise is a trademark or registered trademark of SPARC International, Inc. in the
United States and other countries and used under license.
All SPARC trademarks are used under license and are trademarks or registered trademarks of
SPARC International, Inc. in the United States and other countries.
Microsoft, Windows, and Windows Server are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries.
The company names, product names and service names mentioned in this document are regis-
tered trademarks or trademarks of their respective companies.
Screen shot(s) reprinted with permission from Microsoft Corporation.
Copyright 2011 FUJITSU LIMITED

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About this Manual
Organization
This document is composed of the following seven chapters and an appendix:
●Chapter 1 Components
This chapter describes the components of the ETERNUS DX80 S2/DX90 S2 Disk storage
system.
●Chapter 2 Basic Operation
This chapter explains how to turn on and off the ETERNUS DX80 S2/DX90 S2 Disk storage
system and how to operate the FUNCTION button on the controller enclosure.
●Chapter 3 Setup
This chapter describes the required settings for operation of the ETERNUS DX80 S2/DX90
S2 Disk storage system and provides notes for setting up each function of the ETERNUS
DX80 S2/DX90 S2 Disk storage system.
●Chapter 4 Operations
This chapter describes the control of the LAN for operation management of the ETERNUS
DX80 S2/DX90 S2 Disk storage system, and the monitoring the status of the ETERNUS
DX80 S2/DX90 S2 Disk storage system.
●Chapter 5 Installing Optional Products
This chapter explains how to install optional products in the ETERNUS DX80 S2/DX90 S2
Disk storage system.
●Chapter 6 Maintenance
This chapter describes maintenance for the ETERNUS DX80 S2/DX90 S2 Disk storage
system.
●Chapter 7 Troubleshooting
This chapter explains troubleshooting when errors occur in the ETERNUS DX80 S2/DX90 S2
Disk storage system.
"Event Notification Message List" is described as an appendix.

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Warning Notations
Warning signs are shown throughout this manual in order to prevent injury to the user and/or
material damage. These signs are composed of a symbol and a message describing the
recommended level of caution. The following explains the symbols, their levels of caution, and
their meanings as used in this manual.
The following symbols are used to indicate the type of warnings or cautions being described.
WARNING
This symbol indicates the possibility of serious or fatal injury if the
ETERNUS DX80 S2/DX90 S2 Disk storage system is not used properly.
CAUTION
This symbol indicates the possibility of minor or moderate personal injury,
as well as damage to the ETERNUS DX Disk storage system and/or to
other users and their property, if the ETERNUS DX80 S2/DX90 S2 Disk
storage system is not used properly.
IMPORTANT
This symbol indicates IMPORTANT information for the user to note when
using the ETERNUS DX80 S2/DX90 S2 Disk storage system.
Electric Shock
The triangle emphasizes the urgency of the WARNING and CAUTION
contents. Inside the triangle and above it are details concerning the symbol
(e.g. Electrical Shock).
No Disassembly
The barred "Do Not..." circle warns against certain actions. The action
which must be avoided is both illustrated inside the barred circle and written
above it (e.g. No Disassembly).
Unplug
The black "Must Do..." disk indicates actions that must be taken. The
required action is both illustrated inside the black disk and written above it
(e.g. Unplug).

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How Warnings are Presented in this Manual
A message is written beside the symbol indicating the caution level. This message is marked
with a vertical ribbon in the left margin, to distinguish this warning from ordinary descriptions.
An example is shown here.
Additional Information
Symbols Used in This Manual
The following is a symbol used throughout this manual:
Abbreviations Used in This Manual
•"ETERNUS DX Disk storage system" refers to the DX80 S2/DX90 S2 Disk storage system.
•"CA" refers to the host interface module used in the ETERNUS DX Disk storage systems to
connect to the server.
•"Host Bus Adapter (HBA)" refers to the interface module normally used by the server to
connect to the ETERNUS DX Disk storage systems. "Interface module" may be referred to as
"FC card", "LAN card", "Network Interface Card (NIC)", "Converged Network Adaptor (CNA),
or "SAS card" depending on the type of server and interface that are used.
Warning Level Indicator
Warning Type Indicator
Warning Details
To avoid damaging the ETERNUS DX80 S2/DX90 S2
Disk storage system, pay attention to the following points when cleaning
the ETERNUS DX80 S2/DX90 S2 Disk storage system:
- Make sure to disconnect the power when cleaning.
- Be careful that no liquid seeps into the ETERNUS DX80 S2/DX90 S2
Disk storage system when using cleaners, etc.
- Do not use alcohol or other solvents to clean
the ETERNUS DX80 S2/DX90 S2 Disk storage system.
Warning Layout Ribbon
Example Warning
Functions and know how which can be useful when setting up or operating
the ETERNUS DX80 S2/DX90 S2 Disk storage system.

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Table of Contents
Chapter 1 Components ...........................................................................12
1.1 Controller Enclosure ......................................................................................... 12
1.1.1 Front .......................................................................................................................................... 12
1.1.2 Rear ........................................................................................................................................... 13
1.1.3 Components (Front) .................................................................................................................. 14
1.1.4 Components (Rear) ................................................................................................................... 17
1.2 Drive Enclosures .............................................................................................. 22
1.2.1 Front .......................................................................................................................................... 22
1.2.2 Rear ........................................................................................................................................... 23
1.2.3 Components (Front) .................................................................................................................. 23
1.2.4 Components (Rear) ................................................................................................................... 26
1.3 Power Distribution Units (For Regions other than EMEA&I) ............................ 28
1.3.1 Power Distribution Units (1U) .................................................................................................... 28
1.3.2 Power Distribution Units (2U) .................................................................................................... 29
Chapter 2 Basic Operation......................................................................31
2.1 Powering On and Off ........................................................................................ 31
2.1.1 Switching On and Off the Main Line Switch on the Power Distribution Unit
(for Regions Other than EMEA&I) ............................................................................................. 31
2.1.2 Switching On and Off the PSU Switch on the Power Supply Unit ............................................. 34
2.1.3 Powering On .............................................................................................................................. 35
2.1.4 Powering Off .............................................................................................................................. 37
2.2 Using the FUNCTION Button ........................................................................... 38
Chapter 3 Setup .......................................................................................40
3.1 Thin Provisioning Setup ................................................................................... 40
3.1.1 Registering the Thin Provisioning License ................................................................................ 40
3.1.2 Thin Provisioning Setup ............................................................................................................. 41
3.2 Data Encryption ................................................................................................ 41
3.3 Eco-mode ......................................................................................................... 42
3.4 Data Management ............................................................................................ 44
3.4.1 RAID Migration .......................................................................................................................... 45
3.4.2 Logical Device Expansion (LDE) ............................................................................................... 46
3.4.3 LUN Concatenation ................................................................................................................... 46

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Chapter 4 Operations ..............................................................................48
4.1 LAN for Operation Management ...................................................................... 48
4.2 Monitoring ETERNUS DX Disk Storage System Status .................................. 49
4.2.1 LED Status Check ..................................................................................................................... 50
4.2.2 Displaying Status via ETERNUS Web GUI ............................................................................... 50
4.2.3 Event Notification ....................................................................................................................... 51
Chapter 5 Installing Optional Products .................................................53
5.1 Installing Drives ................................................................................................ 53
5.1.1 Installation Rules for Drives ....................................................................................................... 54
5.1.2 Installable Drives ....................................................................................................................... 55
5.1.3 Drive Handling Instructions ........................................................................................................ 55
5.1.4 Additional Drive Installation Procedure ...................................................................................... 57
5.2 Installing Drive Enclosures ............................................................................... 61
5.2.1 Installation Rules for Drive Enclosures ...................................................................................... 61
5.2.2 Installable Drive Enclosures ...................................................................................................... 61
5.2.3 Drive Enclosure Handling Instructions ....................................................................................... 62
5.2.4 Drive Enclosure Rack Installation Procedure ............................................................................ 63
5.2.5 Additional Drive Enclosure Installation ...................................................................................... 70
5.3 Installing Host Interfaces .................................................................................. 76
5.3.1 Installation Rules for Host Interfaces ......................................................................................... 76
5.3.2 Installable Host Interfaces ......................................................................................................... 77
5.3.3 Host Interface Handling Instructions .......................................................................................... 77
Chapter 6 Maintenance............................................................................79
6.1 Periodic Backup ............................................................................................... 79
6.2 Volume Formatting Time .................................................................................. 79
6.3 Rebuild/Copyback Process Time ..................................................................... 80
6.4 Maintenance Service ........................................................................................ 81
6.4.1 Maintenance Support Period ..................................................................................................... 81
6.4.2 Related Service ......................................................................................................................... 81
Chapter 7 Troubleshooting .....................................................................82
7.1 Check List ........................................................................................................ 82
7.2 Required Information for Inquiries .................................................................... 88
Appendix A Event Notification Message List ...........................................90
A.1 Message Format ............................................................................................... 90
A.1.1 E-mail ........................................................................................................................................ 90
A.1.2 Syslog........................................................................................................................................ 92
A.1.3 SNMP ........................................................................................................................................ 95
A.1.4 Host Sense ................................................................................................................................ 99

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A.2 Message List ................................................................................................... 100
A.2.1 Common Terms....................................................................................................................... 100
A.2.2 Error Messages ....................................................................................................................... 101
A.2.3 Warning Messages.................................................................................................................. 116
A.2.4 Informational Messages .......................................................................................................... 126
A.2.5 Test Messages ........................................................................................................................ 131
A.2.6 Sense Codes ........................................................................................................................... 132

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List of Figures
Figure 1.1 Front view of a 2.5" type controller enclosure............................................................................ 12
Figure 1.2 Front view of a 3.5" type controller enclosure............................................................................ 12
Figure 1.3 Rear view of a controller enclosure (single-controller type)....................................................... 13
Figure 1.4 Rear view of a controller enclosure (dual-controller type) ......................................................... 13
Figure 1.5 Operation panel (2.5" type controller enclosure) ....................................................................... 14
Figure 1.6 Operation panel (3.5" type controller enclosure) ....................................................................... 14
Figure 1.7 2.5" drive.................................................................................................................................... 15
Figure 1.8 Drive slot numbers (2.5" type controller enclosure)................................................................... 16
Figure 1.9 3.5" drive.................................................................................................................................... 16
Figure 1.10 Drive slot numbers (3.5" type controller enclosure)................................................................... 16
Figure 1.11 Controller ................................................................................................................................... 17
Figure 1.12 Host interface adapter (FC, iSCSI 10Gbit/s, FCoE) .................................................................. 19
Figure 1.13 Host interface adapter (iSCSI 1Gbit/s) ...................................................................................... 19
Figure 1.14 Host interface adapter (SAS)..................................................................................................... 20
Figure 1.15 Power supply unit ...................................................................................................................... 21
Figure 1.16 Front view of a 2.5" type drive enclosure................................................................................... 22
Figure 1.17 Front view of a 3.5" type drive enclosure................................................................................... 22
Figure 1.18 Rear view of a drive enclosure (single-IOM type)...................................................................... 23
Figure 1.19 Rear view of a drive enclosure (dual-IOM type) ........................................................................ 23
Figure 1.20 LEDs on the front side of the drive enclosure............................................................................ 24
Figure 1.21 2.5" drive.................................................................................................................................... 24
Figure 1.22 Drive slot numbers (2.5" type drive enclosure).......................................................................... 25
Figure 1.23 3.5" drive.................................................................................................................................... 25
Figure 1.24 Drive slot numbers (3.5" type drive enclosure).......................................................................... 25
Figure 1.25 I/O module ................................................................................................................................. 26
Figure 1.26 Power supply unit ...................................................................................................................... 27
Figure 1.27 Power distribution unit for DX80 S2/DX90 S2
(AC200-240V, 1U Max 2 enclosures connection) ..................................................................... 28
Figure 1.28 Power distribution unit for DX80 S2/DX90 S2
(AC200-240V, 2U, Max 6 enclosures connection) ................................................................... 29
Figure 1.29 Power distribution unit for DX80 S2/DX90 S2
(AC200-240V, 2U, Max 8 enclosures connection) .................................................................... 30
Figure 2.1 ON position (marked "|") of the main line switches on a 1U power distribution unit .................. 31
Figure 2.2 ON position (marked "|") of the main line switches on a 2U power distribution unit .................. 32
Figure 2.3 OFF position (marked "O") of the main line switches on a 1U power distribution unit .............. 32
Figure 2.4 OFF position (marked "O") of the main line switches on a 2U power distribution unit .............. 33
Figure 2.5 ON position (marked "|") of the PSU switch on a power supply unit.......................................... 34
Figure 2.6 OFF position (marked "O") of the PSU switch on a power supply unit...................................... 35
Figure 4.1 LAN control (switching of the Master CM) ................................................................................. 48
Figure 4.2 LAN control (when the IP address of the Slave CM is set)........................................................ 49
Figure 4.3 ETERNUS Web GUI screen...................................................................................................... 50
Figure 4.4 Event notification ....................................................................................................................... 52
Figure 5.1 Positions of 2.5" drive slots........................................................................................................ 54
Figure 5.2 Positions of 3.5" drive slots........................................................................................................ 54
Figure 5.3 Installation diagram for a host interface adapter (single-controller type) ................................... 76
Figure 5.4 Installation diagram for host interface adapters (dual-controller type)....................................... 77

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List of Tables
Table 1.1 Status and meanings of each LED (operation panel (controller enclosure)) ............................. 15
Table 1.2 Status and meanings of each LED (drive)................................................................................. 16
Table 1.3 Status and meanings of each LED (controller).......................................................................... 18
Table 1.4 Status and meanings of each LED (power supply unit)............................................................. 21
Table 1.5 Status and meanings of each LED (in front of drive enclosure) ................................................ 24
Table 1.6 Status and meanings of each LED (drive)................................................................................. 25
Table 1.7 Status and meanings of each LED (I/O module) ....................................................................... 26
Table 1.8 Status and meanings of each LED (power supply unit)............................................................. 27
Table 4.1 General status of ETERNUS Web GUI ..................................................................................... 51
Table 5.1 Installable drives (2.5" drives).................................................................................................... 55
Table 5.2 Installable drives (3.5" drives).................................................................................................... 55
Table 5.3 Installable drive enclosures ....................................................................................................... 61
Table 5.4 Installable host interfaces ......................................................................................................... 77
Table 6.1 Time for volume formatting (disk) .............................................................................................. 79
Table 6.2 Rebuild process time (disk) ....................................................................................................... 80
Table 6.3 Copyback process time (disk) ................................................................................................... 80

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Chapter 1 Components
This chapter describes the components of the ETERNUS DX Disk storage system.
1.1 Controller Enclosure
An operation panel and drives are installed in the front of the controller enclosure. Controllers
and power supply units are installed in the rear.
1.1.1 Front
■2.5" type
Figure 1.1 Front view of a 2.5" type controller enclosure
■3.5" type
Figure 1.2 Front view of a 3.5" type controller enclosure
Operation panel 2.5" disk or 2.5" Solid State Drive (SSD)
Flange cover Flange cover
Operation panel
Flange cover Flange cover
3.5" disk or 3.5" Solid State Drive (SSD)

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1.1.2 Rear
■Single-controller type
Figure 1.3 Rear view of a controller enclosure (single-controller type)
●Part explanation
•Cover
Remove this when installing an additional controller (optional).
■Dual-controller type
Figure 1.4 Rear view of a controller enclosure (dual-controller type)
Power supply unit (PSU#0) Power supply unit (PSU#1)
Controller (CM#0) Cover
Power supply unit (PSU#0) Power supply unit (PSU#1)
Controller (CM#0) Controller (CM#1)

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1.1.3 Components (Front)
This section describes the operation panel and the drives in the front of the controller enclosure.
■Operation panel
An operation panel has LEDs, a Power switch, and a FUNCTION button.
●2.5" type
Figure 1.5 Operation panel (2.5" type controller enclosure)
●3.5" type
Figure 1.6 Operation panel (3.5" type controller enclosure)
With a flange cover
CACHE LED
MAINT/ID LED
FAULT LED
READY LED
Power switch
POWER LED
Without a flange cover
FUNCTION button
With a flange cover
Power switch
CACHE LED
MAINT/ID LED
FAULT LED
READY LED
POWER LED
Without a flange cover
FUNCTION button

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●Part explanation
•Power switch
This switch is used to turn on or off the ETERNUS DX Disk storage system.
•FUNCTION button
Hold down the button for three seconds during maintenance to stop the maintenance
operation. Hold down the button for three seconds while a maintenance operation is not
performed to start the maintenance operation.
For a dual-controller type, press the button twice within three seconds during maintenance to
switch the Master CM to the other controller.
Press the button three times within three seconds during maintenance to restore the factory
default settings of the LAN ports.
•LEDs
The states of LEDs are listed below.
Table 1.1 Status and meanings of each LED (operation panel (controller enclosure))
■Drives
●2.5" drives
Figure 1.7 2.5" drive
LED name LED status ETERNUS DX Disk storage system status
POWER (green) DC power is supplied to the controller enclosure.
READY (green) The ETERNUS DX Disk storage system is
available for use.
FAULT (orange) The controller enclosure is in error status.
(blinks
orange)
A part of the ETERNUS DX Disk storage system
requires preventive maintenance.
MAINT/ID (green) Maintenance for the ETERNUS DX Disk storage
system is in progress.
(blinks green)
•As ordered via ETERNUS Web GUI or
ETERNUS CLI, the location of the controller
enclosure is identified.
•Maintenance or a status check via ETERNUS
Web GUI or ETERNUS CLI is necessary.
CACHE (green) There is data in the ETERNUS DX Disk storage
system cache memory.
DRIVE READY LED DRIVE FAULT LED

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Figure 1.8 shows the slot number of each drive.
Figure 1.8 Drive slot numbers (2.5" type controller enclosure)
●3.5" drives
Figure 1.9 3.5" drive
Figure 1.10 shows the slot number of each drive.
Figure 1.10 Drive slot numbers (3.5" type controller enclosure)
●Part explanation
•LEDs
The states of LEDs are listed below.
Table 1.2 Status and meanings of each LED (drive)
LED name LED status Drive status
DRIVE READY (green) The drive is in normal status.
(blinks green)
DRIVE FAULT (orange) •The drive is in error status.
•In response to commands from Microsoft
Virtual Disk Service (VDS) or ETERNUS CLI,
the location of the drive is identified.
Slot#8 Slot#9 Slot#10
Slot#11
Slot#12 Slot#13 Slot#14 Slot#15 Slot#0 Slot#1 Slot#2 Slot#3 Slot#4 Slot#5 Slot#6 Slot#7 Slot#16 Slot#17 Slot#18 Slot#19 Slot#20 Slot#21 Slot#22 Slot#23
DRIVE READY LED
DRIVE FAULT LED
Slot#0
Slot#4
Slot#8
Slot#1
Slot#5
Slot#9
Slot#2
Slot#6
Slot#10
Slot#3
Slot#7
Slot#11

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1.1.4 Components (Rear)
This section describes the controllers and the power supply units in the rear of the controller
enclosure.
1.1.4.1 Controllers
The controller contains a CPU, cache memory, System Capacitor Unit (SCU), host interface
adapters, drive interface (DI) ports, and LAN ports. The controller controls all operations in the
ETERNUS DX Disk storage system.
Figure 1.11 Controller
●Part explanation
•PWC port
This port is not used.
•Host interface adapter (CA#0), host interface adapter (CA#1)
Install host interface adapters. For details, refer to "Host interface adapters" (page 18).
•DI (OUT) port
This port is used to connect a controller enclosure to a drive enclosure with a QSFP cable.
•LAN (RMT) port, LAN (MNT) port
These ports are RJ-45 connectors for LAN cables. LAN (RMT) port is not used in the EMEA&I
region.
LAN (MNT) port
ACT LEDs
LINK LEDs
DI OUT LINKUP LED
READY/FAULT LED
MASTER LEDUNIT ID LED
CA#0 FAULT LED
PWC port
LINK/FAULT LEDs
DI (OUT) port
LAN (RMT) port
Host interface adapter (CA#0) Host interface adapter (CA#1)
CA#1 FAULT LED

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•LEDs
The states of LEDs are listed below.
Table 1.3 Status and meanings of each LED (controller)
■Host interface adapters
A host interface adapter is a board that has interface ports to connect a controller to the server.
There are five types of host interfaces: FC, iSCSI 10Gbit/s, FCoE, iSCSI 1Gbit/s, and SAS.
LED name LED status Controller status
READY/FAULT (green) The controller is in normal status.
(orange) •The controller is performing the initial setup
after the power is turned on.
•The controller is in error status.
(blinks orange)
MASTER (green) The controller is set as a Master CM.
UNIT ID
(blinks green)
•As ordered via ETERNUS Web GUI or
ETERNUS CLI, the location of the controller is
identified.
•System Capacitor Unit (SCU) is charging.
CA FAULT (orange) The host interface adapter is in error status.
LINK/FAULT (green) The link between the host interface port and the
destination has been established.
(orange) The host interface port is in error status.
DI (OUT) LINKUP (green) The link between the DI (OUT) port and the
destination port has been established.
ACT (green) The controller is sending or receiving data via the
LAN port (for operation management).
LINK (green) The link between the LAN port (for operation
management) and the destination has been
established.

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●FC, iSCSI 10Gbit/s, FCoE
Figure 1.12 Host interface adapter (FC, iSCSI 10Gbit/s, FCoE)
•Part explanation
-Host interface ports (FC, iSCSI 10Gbit/s, FCoE) (from left to right: Port#0 and Port#1 in
CA#0, Port#0 and Port#1 in CA#1)
These are the Dual LC connectors to connect FC cables.
●iSCSI 1Gbit/s
Figure 1.13 Host interface adapter (iSCSI 1Gbit/s)
Port#0 Port#1 Port#0
Host interface adapter (CA#0)
Port#1
FC
Installed host interface adapters in the controller
Host interface adapter (CA#1)
iSCSI 10Gbit/s, FCoE
iSCSI 1Gbit/s
Host interface adapter (CA#1)
Port#0 Port#1
Host interface adapter (CA#0)
Port#0 Port#1
Installed host interface adapters in the controller

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•Part explanation
-Host interface ports (iSCSI) (from left to right: Port#0 and Port#1 in CA#0, Port#0 and
Port#1 in CA#1)
These are the RJ-45 connectors to connect LAN cables.
●SAS
Figure 1.14 Host interface adapter (SAS)
•Part explanation
-Host interface ports (SAS) (from left to right: Port#0 and Port#1 in CA#0, Port#0 and
Port#1 in CA#1)
These are the SFF-8088 connectors to connect miniSAS cables.
■System Capacitor Unit (SCU)
A SCU is installed in a controller as a backup power source in case of power outage.
The SCU is charged from an external power source while the ETERNUS DX Disk storage
system is running normally. If a power outage is detected, data in the cache memory is saved to
the non-volatile memory in the controller using the SCU. The saved data is retained in the non-
volatile memory indefinitely.
SAS
Host interface adapter (CA#1)
Port#0 Port#1
Host interface adapter (CA#0)
Port#0 Port#1
Installed host interface adapters in the controller