Fujitsu control 4 0812 User manual

User Guide
KVM series4-0812/1622/3242
Keyboard/Video/Mouse Switch English/Deutsch/Français/Español/Italiano/日本語

KVM series4-0812/1622/3242
Software Installer/User Guide
Edition February 2011

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according to DIN EN ISO 9001:2000
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9001:2000.
Copyright and Trademarks
Copyright © Fujitsu Technology Solutions GmbH 2010.
All rights reserved.
Delivery subject to availability; right of technical modifications reserved. All
hardware and software names used are trademarks of their respective
manufacturers.
This manual is printed on
paper treated with
chlorine-free bleach.

Contents
Contents
1. Product overview 1
1.1 About Fujitsu KVMs4 Client Software 1
1.2 Features and benefits 1
1.3 System components 2
1.4 Operating features 3
1.5 Target device naming 3
2. Installation and startup 7
2.1 Getting started 7
2.2 Installing the software 9
2.3 Uninstalling the software 10
2.4 Starting the software 11
2.5 Configuring switches and user access to target devices 12
3. Explorer 15
3.1 About the Explorer 15
3.2 Window features 15
3.3 Customizing the window display 17
3.4 Adding a switch 18
3.5 Accessing switches 21
3.6 Accessing target devices 22
3.7 Customizing properties 24
3.8 Customizing options 29
3.9 Managing folders 34
3.10 Assigning units 35
3.11 Deleting 36
3.12 Renaming 37
3.13 Managing the software database 38
4. Video Viewer 41
4.1 About the Video Viewer 41
4.2 Using preemption 45
4.3 Using exclusive mode 47
4.4 Using digital share mode 48
4.5 Using stealth mode 50
4.6 Using scan mode 51
4.7 Adjusting the view 53
4.8 Adjusting mouse options 56
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Contents
4.9 Adjusting general options 57
4.10 Adjusting the Video Viewer toolbar 58
4.11 Using macros 59
4.12 Using virtual media 60
Appendix A: Updating the KVMs4 Client Software 67
Appendix B: Virtual media 69
Appendix C: Keyboard and mouse shortcuts 71
Appendix D: Ports used by the software 75
Appendix E: Technical Support 77
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1. Product overview
1.1 About Fujitsu KVMs4 Client Software
With Fujitsu®KVMs4 client software, a cross-platform management application,
you can add and manage multiple switches and attached target devices. The
cross-platform design offers compatibility with most commonly-used operating
systems and hardware platforms. Each switch handles authentication and access
control individually, placing system control at the point of need.
The software utilizes browser-like navigation with a split-screen interface,
providing you with a single point of access for all switches. Use the software to
manage existing switches, install a new target device, or open a session to a
target device. Built-in groupings such as Devices, Sites, and Folders provide a
way to select the units to view. Use the search and sort capabilities to find any
unit.
1.2 Features and benefits
Easy to install and configure
Wizard-based installation and online help simplify initial system configuration.
You can use the graphical interface to manage and update switches, target
devices, and adapter cables.
Powerful customization capabilities
You can tailor the software to fit specific system needs, using built-in groups or
creating your own. You can customize unit names, field names, and icons for
maximum flexibility and convenience. Use names that are meaningful to you to
quickly find any target device.
Extensive switch management
The KVMs4 switch firmware includes an integrated web interface that can be
used for configuring KVMs4 switches and configuring and accessing connected
target devices. You can add and manage multiple switches in one system with
the software. After a new switch is added, you can configure operating
parameters, control and preempt user sessions to target devices, and execute
numerous control functions, such as rebooting and upgrading the switch. You
can enable Simple Network Management Protocol (SNMP) traps, configure target
devices, and manage user databases.
You can use the software to manage the following Fujitsuswitches:
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1. Product overview
• KVMs4-0812 switch: The KVMs4-0812 switch includes a digital port for
KVM-over-IP access, 8 ARI ports for connecting adapter cables and target
devices, adds a second dedicated local path for the ACI port, smart card
support, two power receptacles, and one VGA and four USB ports, virtual
media capability for two local users and one remote user.
• KVMs4-1622 switch: The KVMs4-1622 switch includes two digital ports for
KVM-over-IP access, 16 ARI ports for connecting adapter cables and target
devices, adds a second dedicated local path for the ACI port, smart card
support, two power receptacles, and one VGA and four USB ports, virtual
media capability for two local users and up to two remote users.
• KVMs4-3242 switch: The KVMs4-3242 switch includes four digital ports for
KVM-over-IP access, 32 ARI ports for connecting adapter cables and target
devices, adds a second dedicated local path for the ACI port, smart card
support, two power receptacles, and one VGA and four USB ports, virtual
media capability for two local users and up to four remote users.
Authentication and authorization
Administrators can configure each switch either to use local user databases on
the switch or to use databases on an LDAP server for user authentication and
authorizations checking. Local authentication is always used, either as the
primary authentication method or as a fallback method when LDAP
authentication is configured.
The switch can be configured to use LDAP for authentication only with the local
databases used for authorizations checking.
After users log in to a switch, the software caches their credentials (user name
and password) for the duration of the session.
1.3 System components
The software contains the following major components.
Explorer
The Explorer is the primary point of control for accessing the software features
and functionality. From the Explorer, you can view the switches and target
devices defined in the local database. Built-in groupings such as Appliances and
Devices provide different ways to list units. You can create custom groups of units
by adding and naming folders. Other groupings are also available, based on
custom fields that you can assign to units.
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1.4 Operating features
From the Explorer Devices list, you can select a device from the list of target
devices and start a KVM session with the device. Starting a KVM session brings
up a Video Viewer. From the Explorer Appliances list, you can select a switch to
configure.
Video Viewer
Users access and manage target devices through the Video Viewer. You can use
predefined macros and choose which macro group is displayed on the Video
Viewer Macros menu. You can open the Video Viewer to connect to target
devices on KVMs4 switches. For more details, see "About the Video Viewer" on
page 41
The Video Viewer also provides access to the Virtual Media window. You can
use the Virtual Media window to map a physical drive, such as a disk, CD-ROM,
or DVD-ROM data drive, onto a target device so that the media device is
available to the target device even though it is not directly connected. For more
information on the Virtual Media window, see "Using virtual media" on page 60.
1.4 Operating features
"Keyboard and mouse shortcuts" on page 71 lists the Explorer navigation
shortcuts. Other components also support full keyboard navigation in addition to
mouse operations.
1.5 Target device naming
The KVMs4 client software requires that each switch and target device have a
unique name. To minimize the need for operator intervention, the software uses
the following procedure to generate a unique name for a target device whose
current name conflicts with another name in the database.
During background operations (such as an automated operation that adds or
modifies a name or connection), if a name conflict occurs, the conflicting name is
automatically made unique. This is done by appending a tilde (~) followed by an
optional set of digits. The digits are added in cases where adding the tilde alone
does not make the name unique. The digits start with a value of one and are
incremented until a unique name is created.
During operations, if you or another user specifies a non-unique name, a
message informs the corresponding user that a unique name is required.
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1. Product overview
Target device name displays
When a switch is added, the target device names retrieved from the switch are
stored in the software database. The operator can then rename a target device in
the Explorer. The new name is stored in the database and used in various
component screens. This new target device name is not communicated to the
switch.
Since the software is a decentralized management system, you can change the
name assigned to a target device on the switch at any time without updating the
software database. Each operator can customize a particular view of the list of
target devices being managed.
Since you can associate more than one name with a single target device - one on
the switch and one in the software - the software uses the following rules to
determine which name is used:
• The Explorer only shows the target devices listed in its database, with the
name specified in the database. In other words, the Explorer does not talk to
the switch to obtain target device information.
• The Resync Wizard overwrites locally-defined target device names only if the
switch target device name has been changed from the default value. Non-
default target device names that are read from the switch during a
resynchronization override the locally-defined names.
Sorting
In certain displays, the software component displays a list of items with columns
of information about each item. If a column header contains an arrow, you can
sort the list by that column in ascending or descending order.
To sort a display by a column header, click the arrow in a column header. The
items in the list are sorted according to that column. An upward-pointing arrow
indicates the list is sorted by that column header in ascending order. A
downward-pointing arrow indicates the list is sorted by that column header in
descending order.
IPv4 and IPv6 network address capabilities
The KVMs4 client software is compatible with systems using either of the
currently supported Internet Protocol Versions, IPv4 (default) or IPv6. For KVMs4
switches, you can change the network settings and select IPv4 and IPv6 mode
simultaneously.
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1.5 Target device naming
The IPv4 mode connection can be either a stateful (configuration and IP
addresses are provided by the server) or a stateless (the switch normally
receives the IP address and router address dynamically from the router) auto-
configuration. Switch firmware upgrades and emergency boot firmware upgrades
are supported for both TFTP and FTP servers while in IPv4 mode.
The IPv6 mode is a stateless, auto-configuration connection. While in IPv6 mode,
switch firmware upgrades are only facilitated in FTP mode and emergency boot
firmware flash downloads cannot be performed. To perform a flash download,
you must temporarily connect to an IPv4 network with a TFTP server. KVMs4
client software 4.1 or higher is required for IPv6 function.
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1. Product overview
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2. Installation and startup
2.1 Getting started
Before you install the software on a client computer, make sure that you have all
the required items and that the target devices and client computers are running
the supported operating systems, browsers, and Java Runtime Environment.
Supplied with the software
The KVM s4 client software is shipped with switches on a Virtual Console
Installation Software CD. The user documentation is available as an option on
the Help menu from the Explorer window.
Make sure you have the most recent version of the software. Compare the version at
http://www.ts.fujitsu.com/support/ to the version on the CD. If a newer firmware version
is available, download the newer version to the client computer and install it.
Supported operating systems
Client computers running the KVMs4 client software must be running one of the
following operating system versions:
• Microsoft® Windows® 2003 Server with Service Pack 3 Web, Standard, and
Enterprise
• Microsoft Windows 2008 Server Web, Standard, and Enterprise
• Microsoft Windows XP Professional with Service Pack 3
• Microsoft Windows Vista™ Business with Service Pack 1
• Microsoft Windows 7 Home Premium and Professional
• Red Hat Enterprise Linux® 4.0 and 5.0 WS, ES, and AS
• SUSE Linux Enterprise Server 10 and Server 11
• Ubuntu 8 Workstation
• Solaris 10 x86 (On-Board Web Interface only)
Target devices must be running one of the following operating systems:
• Microsoft Windows 2000 Server (32-bit) and Advanced Server
• Microsoft Windows XP Professional and Standard with Service Pack 3
• Microsoft Windows Server 2003 Web, Standard, and Enterprise
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2. Installation and startup
• Microsoft Windows Server 2008 Web, Standard, and Enterprise
• Microsoft Windows Vista Standard, Business with Service Pack 1, and
Enterprise
• Microsoft Windows 7 Home Premium and Professional
• Netware 6.5 (32-bit)
• Red Hat Enterprise Linux 4.0 and 5.0 with WS, ES, and AS
• Solaris Sparc 10 (64-bit)
• Solaris 10 x86
• SUSE Linux Enterprise Server 10 and Server 11
• Ubuntu 8 Server and Workstation
• VMWare ESX 3 and ESX 4 (32-bit)
Hardware configuration requirements
The software is supported on the following minimum computer hardware
configurations:
• 500 MHz Pentium III
• 256 MB RAM
• 10BASE-T or 100BASE-T NIC
• XGA video with graphics accelerator
• Desktop size must be a minimum of 800 x 600
• Color palette must be a minimum of 65,536 (16-bit) colors
Browser requirements
Computers used to access the Web interface and client computers running the
software must have one of the following browsers installed:
• Microsoft® Internet Explorer version 6.x SP1 or later
• Firefox 3.0 or later
JRE requirements
Computers used to access target devices using the Web interface and client
computers running the software must have Java Runtime Environment (JRE)
1.6.0_11 or higher installed. The switch will attempt to detect if Java is installed
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2.2 Installing the software
on your PC. If Java is not installed, download it from http://www.java.com, then
associate the JNLP file with Java WebStart.
2.2 Installing the software
During installation, you are prompted to select the destination location for the
KVMs4 client software. You can select an existing path or type a directory path.
The default path for Windows operating systems is C:\Program Files. The default
path for Linux operating systems is /usr/lib.
If you enter a path name that does not exist, the installation program
automatically creates it during installation.
You can also indicate if you want a KVMs4 client software icon installed on the
desktop.
To install the software on Microsoft Windows operating systems, complete
the following steps:
1. Make sure you have the most recent version of the software by comparing
the version at http://www.ts.fujitsu.com/support/ to the version on the software
CD.
2. If a more recent version is available, download the newest software and
complete the following steps.
a. Navigate to the directory where you downloaded the software.
b. Double-click the setup.exe program name or icon and go to step See
"Follow the on-screen instructions." on page 9.
3. If you are installing the software from the CD, insert the software CD into the
CD drive.
4. Locate the CD drive icon on the desktop, double-click the icon to open the
CD folder, and double-click the setup.exe program file.
-or-
Select Run on the start menu, and enter the following
command to start the install program (replace “drive” with the
letter of the CD drive):
drive:\KVMs4\win32\setup.exe
5. Follow the on-screen instructions.
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2. Installation and startup
To install the software on Linux operating systems, complete the following
steps:
1. Make sure you have the most recent version of the software by comparing
the version at http://www.ts.fujitsu.com/support/ to the version on the software
CD.
2. If a more recent version is available at www.fujitsu.com, download the newer
software and complete the following steps.
a. Open a command window and navigate the download directory, for
example:
% cd /home/username/temp
b. Enter the following command to start the install program:
% sh .setup.bin
3. If you are installing the software from the CD, insert the software CD into the
CD drive.
4. Issue the mount command manually. The following is an example of a typical
mount command:
mount -t iso9660 device_file mount_point
where device_file is the system-dependent device filename
and mount_point is the directory on which to mount the CD.
Typical default values include “/mnt/cdrom” and “/media/cdrom.”
See the Linux operating system documentation for the specific
mount command syntax touse.
5. Open a command window and navigate to the CD mount point. For example:
% cd /mnt/cdrom
6. Enter the following command to start the install program:
% sh ./KVMs4/linux/setup.bin
7. Follow the on-screen instructions.
2.3 Uninstalling the software
To uninstall the software on Microsoft Windows operating systems, starting
at the Control Panel, complete the following steps:
1. Open the Control Panel and select Add/Remove Programs. A sorted list of
currently installed programs opens.
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2.4 Starting the software
2. Select the KVM s4 entry.
3. Click the Change/Remove button. The uninstall wizard starts.
4. Click the Uninstall button and follow the on-screen instructions.
To uninstall the software on Microsoft Windows operating systems, using a
command window, complete the following steps:
1. Open a command window and change to the KVM s4 install directory used
during installation. The default path for Windows 32-bit operating systems is
the program files directory.
2. Change to the UninstallerData subdirectory and enter the following
command (the quotation marks are required):
“Uninstall KVMs4 Software.exe”
The uninstall wizard starts. Follow the on-screen instructions.
To uninstall the software on Linux operating systems, complete the following
steps:
1. Open a command window and change to the KVM s4 install directory used
during installation. The default path for Linux systems is /usr/lib.
2. Change to the UninstallerData subdirectory and enter the following
command:
% sh ./Uninstall_KVM_s4_software
The uninstall wizard starts. Follow the on-screen instructions.
2.4 Starting the software
To start the software on Microsoft Windows operating systems, complete one
of the following steps:
• Select Start-Programs-Fujitsu KVMs4 Software.
• Double-click the KVMs4 icon.
To start the software on Linux from the application folder (the default location
is /usr/lib/KVM_s4_software/), complete one of the following steps:
• If the /usr/lib directory is in the PATH, enter the command:
% ./KVM_s4_software
• Change directories to /usr/lib and enter the following command:
% ./KVM_s4_software
• If a desktop shortcut was created on installation, double-click the shortcut.
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2. Installation and startup
2.5 Configuring switches and user access to target
devices
This section provides an overview of configuration steps. Details are provided in
other chapters.
For switch-specific information, see the Installation and User’s Guide for the
switch.
To add switches, complete the following steps:
1. Install the KVMs4 client software on one or more client computers.
2. Open the software on a client computer.
3. Use the Explorer to set unit properties, options, and other customization as
needed.
4. Configure the names of all target devices using the local GUI interface.
5. Repeat steps 3 through 6 for each switch you want to manage.
6. After one software environment is set up, select File-Database-Save to save
a copy of the local database with all the settings.
7. From the software on a second computer, select File-Database-Load and
browse to find the saved file. Select the file and then click Load. Repeat this
step for each client computer that you want to setup.
8. To access a target device attached to an switch, select the target device in
the Explorer and click the Connect Video or Browse button to open a session
(only the corresponding button for the selected target device is visible).
You can configure user accounts either through the software or through the
switch integrated Web interface.
For how to use the Web interface to create user accounts, see the KVMs4 Switch
Installation and User’s Guide.
To configure a switch, complete the following steps:
1. Connect a terminal or PC running the terminal emulation software to the
configuration port on the back panel of the switch using the supplied serial
cable. The terminal should be set to 9600 baud, 8 bits, 1 stop bit, no parity,
and no flow control.
2. Plug the supplied power cord into the back of the switch and then into an
appropriate power source.
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2.5 Configuring switches and user access to target devices
3. When the power is switched on, the Power indicator on the rear of the unit
will blink for 30 seconds while performing a self-test. Press the Enter key to
access the main menu.
To configure the KVMs4 Switch hardware:
1. You will see the Main menu with eleven options. Select option 1, Network
Configuration.
2. Select option 1 to set your network speed. Once you enter your selection,
you will be returned to the Network Configuration menu.
3. Select option 2 to open the IP Configuration menu.
4. Type the appropriate number to select one of the following types of IP
addresses: 1: None, 2: IPv4 Static, 3: IPv4 Dynamic, 4: IPv6 Static, or 5: IPv6
Dynamic.
5. Select options 3-5 from the Terminal Applications menu, in turn, to finish
configuring your switch for IP address, Netmask, and Default Gateway.
6. Once this is completed, type 0 (zero)to return to the main menu.
To configure the HTTP and HTTPS ports:
1. You will see the Main menu with eleven options. Select option 10, Set Web
Interface Ports to open the Web Interface Port Configuration Menu.
2. Select option 1 to set the port numbers. Type the port numbers you wish to
use for the HTTP port and the HTTPS port.
3. If the values are correct for your network, type Y and press the Enter key.
4. At the local user station, input the target device names.
Mouse Acceleration
If you are experiencing slow mouse response during a remote video session,
deactivate mouse acceleration in the operating system of the target device and
adjust mouse acceleration on each target device to Slow or None.
Web Interface Installation and Setup
Once you have installed a new switch, you can use the web interface to configure
unit parameters and launch video sessions.
Supported Browsers
The web interface supports the following browsers:
• Microsoft Internet Explorer®version 6.0 or later
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2. Installation and startup
• Mozilla Firefox version 3.0 or later
Launching the On-Board Web Interface
To launch the web interface:
1. Open a web browser and type the IP address of the switch using the local
web interface.
NOTE: If you changed the default HTTP/HTTPS ports in the serial console and are
using an IPv4 address, use IP address format: https://<ipaddress>:<port#>, where
“port#” isthe number you specified in the serial console. If you are using an IPv6
address, use format: https://[<ipaddress>]:<port#>, where “port#” is the number you
specified in the serial console. If you are using an IPv6 address, you must enclose the
address in square brackets.
2. The log in window opens. Type your username and password and click OK.
3. The web interface opens and displays the Connections tab.
NOTE: To use the web interface, Java Runtime Environment (JRE) version 1.6.0_11
or higher must be installed on your computer. The switch will attempt to detect Java on
your PC. If Java is not installed, download it from http://www.java.com, then associate
the JNLP file with Java WebStart.
Once you have logged in to the web interface, you willnot have to log in again when
launching new sessions unless you have logged out or your session has exceed the
inactivity timeout specified by the administrator.
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