GBG GBG-PELHTR User manual

PREMIUM
WOOD PELLET PATIO HEATER
Model: GBG-PELHTR
THIS PRODUCT IS FOR OUTDOOR USE ONLY

PARTS
ROOF
DIFFUSER
UPPER FRAME
VIEWING TOWER
TOWER DOOR
GLASS TUBE
BASE
BASE DOOR
Also included:
POKER
PROTECTIVE
GLOVES
HOPPER
HOPPER COVER
ASH DRAWER
BOTTOM PLATE
THIS PRODUCT IS FOR OUTDOOR USE ONLY

WARNING
This manual provides information on transport, installation, correct
use and maintenance of the pellet heater. It is aimed at persons
involved in the installation, use and maintenance of the equipment.
Before carrying out any operation, please carefully read, understand,
and implement these instructions. If you are unsure about any
aspect of these instructions, please contact the manufacturer/seller
to obtain clarification.
Non-compliance, even partially, of the recommendations contained
in these instructions may lead to personal injury and/or damage to
the equipment. The manufacturer/seller is not liable for damage or
injury resulting from failure to heed these directions.
IMPROPER USE
Any use of the heater, except as described herein, will void the
warranty. The manufacturer/seller will not be liable for damage to or
injury of persons and/or property caused by improper use.
Improper use is defined as:
• Any use other than the one specified in this manual;
• Any use in method or technique other than those permitted within
this manual;
• Any work on the heater performed that does not comply with the
instructions provided in this manual;
• Any use after tampering, modifying, or otherwise altering the
heater and/or its safety devices;
• Any use after repairs performed with unauthorized components.
SAVE THESE INSTRUCTIONS
This manual is an integral part of this product. It must always
accompany the heater even if transferred to other persons. It should
always be available to persons who install, use and perform
maintenance on the heater. It must be preserved in good condition
and be easily readable during the lifetime of the heater.
Consequently, keep this manual in a place protected from heat and
moisture, and away from liquids. Do not tear out pages or modify
the contents of this manual. If damaged or lost, you may request a
replacement copy from the manufacturer/reseller.

SAFETY PRECAUTIONS
1. The heater is intended for outdoor heating use only and should not
be used for any other purpose. The heater should not be used as an
incinerator.
2. Before using the heater, the operator must read and know all the
safety precautions outlined herein.
3.
Adhere to all regulations and laws concerning the installation and use
of the heater. Do not install the unit: in a manner different than the
one described herein; in the presence of ignition sources (flames,
cigarettes, sparks, etc.); in areas with a possibility of water jets; close
to combustible, flammable and/or explosive materials; in locations
susceptible or close to fire. Do not smoke or approach with devices
that can generate combustion (cigarettes, lighters, flames, etc.) while
using the heater.
4. Although an unlikely occurrence, it is recommended that the user has
easy access to a standard carbon dioxide (CO
2
) extinguisher at all
times in case of an uncontrolled fire.
5. Place the heater on a floor or platform with load-bearing capacity
sufficient to sustain the weight of the heater. To prevent accidental
damage, remove the glass tube when moving the unit.
6. No objects should be placed within 30cm (12") from the walls
of the heater and 50cm (20") from the radiation area of the glass
tube.
7. Accessible parts may become hot during use. Do not touch the
heater during operation. The heater will remain hot for some time
after use. Use mitts able to provide adequate protection against heat
when handling the heater. Do not move the heater when in use.
8. Do not attempt access to the hopper, viewing tower, ash drawer or
glass tube while the unit is in use. Wait until the fire has burned out
and the unit is completely cool before accessing these areas.
9. Keep children away from the heater at all times.
10. Fuel the heater with wood pellets only. Do not burn any other
materials, including liquids. Do not burn wood chips, chipboard, MDF,
any painted or otherwise finished wood (resins, foils, lacquers,
varnish, etc.). The use of wood types other than pellets may
generate toxic combustion gases and cause damage to the heater
and/or environs. The combustion of the aforementioned types of
wood may be prohibited by law. Never introduce paper, plastics,
silicone, or any other materials, other than wood pellets, which can
cause undesirable combustion effects.
11. Be attentive to the care and control of the heater throughout
operation. Do not use the heater while physically, mentally, or
otherwise impaired, under the influence of alcohol, narcotics
or drugs.

SAFETY PRECAUTIONS (continued)
12. Both the viewing tower and base doors must be kept closed
during use of the heater. Make use of the key only to refill the
hopper; do not leave the key in the door.
13. Never exceed a maximum pellet load of 9kg (20lbs). Do not fill
the hopper with quantities of pellets lower or higher than those
indicated. Overloading may cause damage to the heater.
14. If you see smoke, introduce another piece of fire starter in order
to support proper combustion.
15. Clean the heater regularly. Neglecting to do so may cause
deterioration that could adversely affect the life of the heater
and/or lead to dangerous situations.
16. Remove any combustion residue from the glass tube and
hopper after every use. Dispose of any materials from the ash
drawer. Be aware that these materials may still be hot. Ensure
the heater is completely clean and cold before storage.
17. Check for obstructions before using the heater, especially after a
long period of inactivity.
18. Repair, replacement, maintenance, or any other work, must only
be performed by qualified technicians and in accordance with
governing laws and regulations. Do not modify the heater.
19. In case of fire, use carbon dioxide (CO2) extinguishers. Do not
use water or powder extinguishers.
20. Do not use any accessories other than those supplied.
21. Do not cover, damage or remove the licence and/or technical
plates affixed to the heater and/or accessories.
UNDERSTANDING YOUR HEATER
The heater consists of a base with a hopper installed on two guiding
rails and a borosilicate glass tube surrounded by a metal viewing
tower.
Within the base, situated above the hopper, a slice of rock wool
protects the surface in contact with the glass tube.
A top frame, stainless steel heat diffuser, and roof comprises the top
of the heater.
The heater has an internal ash drawer under the hopper.
All exterior materials are treated with corrosion protection to extend
the durability and serviceable life of the heater.

ASSEMBLY
1. Remove all parts and hardware from the packaging
with special care when handling the glass tube.
2. Attach the top frame to the viewing
tower with four screws.
Observe correct orientation:
Downward facing lip of diffuser
should face opening of viewing tower.
3. Attach the
diffuser to the
top frame with
four screws.
4. Attach the
roof to the
diffuser with
four screws.
5. Attach the
assembled
viewing tower
to the base with
four screws.
7. Place the cover on top of
the hopper.
6. Open the base door. Swing
the retention latches open.
Pull out the hopper.

8. Insert bottom plate into
rails on the bottom of
the hopper. Ensure that
it is fully inserted such
that pellets will not fall
out the bottom of the
hopper.
9. Push hopper into base.
Close the retention
latches. Place ash drawer
beneath the hopper on
the floor of the base.
Close the base door.
10. Carefully place the glass
tube inside the viewing
tower. Tilt it up into the
opening in the top frame
and then rest it on the
collar on top of the base.
11. Attach door to viewing
tower. Observe
orientation as shown.
1
2

MOVING AND POSITIONING THE HEATER
For lifting and moving the heater, please use appropriate equipment
able to sustain its weight. Do not use a forklift to move the heater.
Avoid positioning the heater on uneven or unlevel ground. Never
move the heater during use. When moving the unit, remove the
glass tube to prevent accidental damage.
HOW IT WORKS
The heater works through pyrolysis, a
natural chemical process that
generates biogas. Not the pellets
themselves but the biogas generated
creates the flame. The process
diminishes the more the combustion of
pellets exhausts itself. The remaining
residue is called char.
The temperature within the hopper
cannot be controlled nor blocked as
the natural process of combustion
takes place.
The pellets burn from the top down, therefore pellets should never
be added to the heater until the prior load has burned down
completely. Discharge the hopper of char afterwards and only then
refill with more pellets.
INITIAL OPERATION
Use the directions for NORMAL OPERATION on the next page
taking note of the following:
• Load the hopper with only 3-4kg of pellets.
• It is normal for the heater to emit white smoke and odours upon
the first few firings. This will subside with subsequent firings.
• Completely clean and empty the heater according to following
instructions before the next firing.
FUEL THIS APPLIANCE WITH WOOD HEATING PELLETS ONLY
Fresh Air
Pellets
Pyrolysis
Zone
Char
Hot
Biogas

NORMAL OPERATION
Loading and Firing:
1. Open the front door of the base and pull out the hopper.
2. Load with quantity of pellets for desired approximate duration:
3. Ignite the pellets using a natural fire starter block or fire starting
gel (both are available at most hardware stores in the BBQ or
fireplace sections). Do not use any other form of accelerants,
such as gasoline or lighter fluid, as these can lead to poor
performance, unpredictable or dangerous lighting, or damage to
the heater.
4. Make sure the pellets are fully lit before pushing the hopper back
into the base.
5. Lock the door, remove the key and store it in a safe place.
After about 10 minutes the flame will start to come out of the glass
tube. After the flame diminishes, the heater will emit heat for at least
two hours depending on the quantity of pellets used. Do not open
the door during combustion. It is recommended to allow the heater
to operate until the pellets are completely burned.
The suggested pellet quantity is nominal. Keep in mind that a heater
filled with a small quantity of pellets produces a higher flame
(because there is more air inside the burner) with shorter duration.
If the heater is filled with a large quantity of pellets, the duration will
be longer but the flame will be lower (because there is less air inside
the burner).
Discharge at end of combustion:
Empty out the ash drawer only when combustion is complete.
Dispose of the char according to governing laws and regulations.
1. When pellets have completely burned down and the unit is cool
to the touch, open the front door of the base.
2. Wearing appropriate heat resistant gloves, remove the bottom
plate from under the hopper in order to discharge the char into
the ash drawer beneath.
4. Clean the inside of the hopper, using the poker if necessary,
removing any residual pellets even if still burning.
5. Clean edges around the door to ensure it closes properly and
then close the door.
6. Return the ash drawer and bottom plate to their places.
PELLET QUANTITY 3kg 4kg 5kg 6kg 7kg 9kg
FLAME DURATION 1.5hr 2hr 2.5hr 3.5hr 4.5hr 6hr

CLEANING AND MAINTENANCE
Use cleaning products recommended for glass and a soft cloth to
clean the heater. Do not use abrasive, caustic, or corrosive products.
After every use, remove any residual pellets and char inside the
burner to avoid issues with the next firing.
To ensure proper operation, lubricate the hopper’s sliding guides
with oil or silicon-based lubricant spray after every second or third
use of the heater.
Glass tube cleaning:
1. Ensure that the fire is completely out and the unit and glass tube
are cold.
2. Open the viewing column door.
3. Lift the glass tube upwards from the base, tilt it out, and remove
from top frame.
4. Spray inside with an appropriate cleaning product.
5. Use the supplied cleaning wand to carefully clean the inside of
the glass tube. Wrap the end of the wand in a soft cloth and use
mild soap and water for best results.
7. Clean the exterior of the glass tube as well.
8. Re-insert the glass tube (see assembly directions).
9. Close the viewing tower door.
The products of combustion may form a crust on the tube making it
difficult to clean. It is advisable to clean the glass tube every one or
two uses.
Exterior cleaning:
Clean the exterior with a soft cloth, water, and mild soap.
SPECIFICATIONS
Dimensions (LxWxH): 500 x 500 x 1960mm (19.7" x 19.7" x 77.2")
Weight: 55kg (121.3lbs)
Operating Temperature: 0 – 30°C (32 – 86°F)
Relative Humidity: 10 – 90%
Load capacity per firing: 3kg (6.6lbs) min. / 9kg (20lbs)max.
CO emissions: 48.3mg/m3
NOx emissions: 171.0mg/m3
Water vapour content: 2.6% by volume
Oxygen content: 16.0% by volume
Carbon dioxide content: 4.7% by volume
CO2concentration: 0.45kg/m3

CONDITION POSSIBLE CAUSE SOLUTION
Heater
does not
light.
Flame
does not
appear.
Excessive
smoke
during
ignition.
Flame
is too
intense.
Cannot
extract
hopper.
Pyrolysis has not
started correctly.
Wet or damp
pellets.
Improper use,
assembly, or
installation.
Hopper cover
is missing.
Unsuitable fire
starters.
Wet or damp
pellets.
Hopper is
closed before
fire is fully
established.
Insufficient
quantity of
pellets.
Hopper
slides not
lubricated.
Obstruction by
char or other
foreign bodies.
Check that fire starter has not
extinguished. If so, add more, re-ignite,
and ensure that combustion is well
underway before closing the hopper.
Change the wood pellets. Open bags of
pellets can sometimes become too
damp for proper combustion. Allow
pellets to dry well before reuse.
Read this manual and correct any
deficiencies in assembly, installation,
and use.
Place the cover on top of the hopper
correctly.
Use solid block or gel fire starters only.
Replace pellets.
Before closing the hopper, allow time for
pellets to ignite and fire to be fully
established.
Once pyrolysis is underway you won’t be
able to interrupt combustion. Stay attentive
to temperature rise. Use no less than
minimum quantity of pellets on next use.
Lubricate hopper slides every second or
third use.
Clean base to remove obstructions.
TROUBLESHOOTING
Imported and distributed by
Georgian Bay Leisure Distributors Ltd.
georgianbayleisure.com

Imported and distributed by
Georgian Bay Leisure Distributors Ltd.
georgianbayleisure.com
WARRANTY
This unit is warranted for a period of 90 days from the date of
purchase against manufacturer defects. Proof of purchase required.
This warranty is applicable to the original purchaser and cannot be
transferred.
Repair or replacement of defective parts is at the discretion of the
manufacturer/distributor. In the event that a repair is not possible
and the unit is within the warranty period, the unit or part will be
replaced at the discretion of the manufacturer/distributor. This
warranty is a parts only warranty, any labour costs incurred are the
responsibility of the purchaser. Parts shipped out while the unit is
under warranty shall be shipped pre-paid by the distributor.
If this unit was purchased from a retailer/dealer, that dealer’s return
policy will be in effect.
Exclusions from the warranty provisions include but are not limited
to: normal wear from use, user negligence, misuse, failure to follow
instructions for use and care, and repair by unauthorized parties.
The manufacturer/distributor is not liable for incidental or
consequential damages incurred by such actions.
For warranty assistance or information on the purchase of
replacement parts, please contact:
Georgian Bay Leisure Distributors Ltd.
For the latest update to this manual, please visit
georgianbayleisure.com
LEISURE
Rev. 9/22