GE On-line VH Series User manual

Critical Power
User Manual
Uninterruptible Power Supply
GE Consumer & Industrial SA
General Electric Company
CH –6595 Riazzino (Locarno)
Switzerland
T +41 (0)91 / 850 51 51
F +41 (0)91 / 850 52 52
www.gecriticalpower.com

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GE_UPS_OPM_VHU_208_2K0_3K0_XUS_V010.docx Operating Manual VH2000-3000 208V UL
User manual
Uninterruptible Power Supply
On-Line VH Series UPS
2000 –3000 UL / 208V
Please read these instructions carefully before installation and start-up of the
VH Series UPS. Keep this manual in a safe place for future reference.
Model:
VH Series UL
Issued by:
Product Document Department –Riazzino - CH
Approved by
R&D Department –Riazzino - CH
Date of issue:
01.05.2015
File name:
GE_UPS_OPM_VHU_208_2K0_3K0_XUS_V010
Revision:
1.0
Identification No.
SAP –1025645 / Local - 414937
Up-dating
Revision
Concerns
Date
1.0
Initial release
01.05.2015
© General Electric Consumer & Industrial SA. All rights reserved. The present publication and any other documentation supplied with the UPS system is
not to be reproduced, either in part or in its entirety, without the prior written consent of GE.
The information contained in this publication is intended solely for the purposes indicated.
The content of this manual may be subject to change without prior notice; no liability can be accepted for any error or omission. The illustrations and
plans describing the equipment are intended as general reference only and are not necessarily complete in every detail.
US

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Contents
1IMPORTANT SAFETY INSTRUCTIONS .............................................................................................................. 4
1.1 SAVE THESE INSTRUCTIONS..........................................................................................................................................................................4
1.2 SAFETY WARNINGS AND SYMBOLS............................................................................................................................................................4
1.3 SAFETY RULES ......................................................................................................................................................................................................5
1.4 TRANSPORT / STORAGE...................................................................................................................................................................................5
1.5 FCC COMPLIANCE STATEMENT ....................................................................................................................................................................5
2INTRODUCTION ................................................................................................................................................. 6
2.1 INTRODUCTION....................................................................................................................................................................................................6
2.2 INTENDED USE.....................................................................................................................................................................................................6
2.3 WARRANTY.............................................................................................................................................................................................................6
2.4 DIAGRAM.................................................................................................................................................................................................................6
3INSTALLATION.................................................................................................................................................... 7
3.1 PACKAGE CONTENTS ........................................................................................................................................................................................7
3.2 INSTALLATION RULES .......................................................................................................................................................................................7
3.3 REAR PANEL...........................................................................................................................................................................................................8
3.4 INSTALLATION & CONNECTIONS.................................................................................................................................................................8
3.4.1 Preparation.............................................................................................................................................................................................8
3.4.2 Connecting interface devices........................................................................................................................................................8
3.4.3 Connecting power and load...........................................................................................................................................................9
3.4.4 Connecting REPO (Remote Emergency Power Off) switch...........................................................................................10
3.5 INSTALLATION OF A BATTERY EXTENSION PACK.............................................................................................................................. 11
4OPERATION.......................................................................................................................................................12
4.1 OPERATING PANEL..........................................................................................................................................................................................12
4.2 START-UP............................................................................................................................................................................................................. 13
4.2.1 Start-up, mains available.............................................................................................................................................................. 13
4.2.2 Start-up, mains not available ..................................................................................................................................................... 13
4.3 USE: NORMAL OPERATION ..........................................................................................................................................................................13
4.3.1 Normal operation conditions...................................................................................................................................................... 13
4.3.2 No-load shutdown ........................................................................................................................................................................... 13
4.3.3 Output frequency.............................................................................................................................................................................. 13
4.3.4 Switching off........................................................................................................................................................................................13
4.4 USE: STATUS AND ALARM INDICATIONS...............................................................................................................................................14
4.4.1 Standby..................................................................................................................................................................................................15
4.4.2 Normal operation .............................................................................................................................................................................15
4.4.3 eBoost operation ..............................................................................................................................................................................15
4.4.4 On bypass............................................................................................................................................................................................. 15
4.4.5 On battery.............................................................................................................................................................................................15
4.4.6 Battery low (end of runtime)........................................................................................................................................................15
4.4.7 Bypass out of limits.......................................................................................................................................................................... 15
4.4.8 Overload................................................................................................................................................................................................16
4.4.9 Bad battery .......................................................................................................................................................................................... 16
4.4.10 General alarm.....................................................................................................................................................................................16
4.4.11 Shutdown pending...........................................................................................................................................................................16
4.4.12 Startup pending................................................................................................................................................................................. 16
4.4.13 P-N (Phase-Neutral) reversal.......................................................................................................................................................16
4.4.14 REPO (Remote Emergency Power Off)....................................................................................................................................16
4.5 USE: SETUP MODE ........................................................................................................................................................................................... 17
4.6 BATTERY MANAGEMENT............................................................................................................................................................................... 18
5COMMUNICATION ...........................................................................................................................................19
5.1 USB PORT.............................................................................................................................................................................................................19
5.2 RJ11 PORT........................................................................................................................................................................................................... 19
5.3 USB / RS232 / RELAY INTERFACE CARD (OPTION)............................................................................................................................19
5.4 SNMP / WEB INTERFACE CARD (OPTION) .............................................................................................................................................19
6MAINTENANCE.................................................................................................................................................20
6.1 SAFETY ..................................................................................................................................................................................................................20
6.2 GENERAL..............................................................................................................................................................................................................20
6.3 RECYCLING THE UPS AT THE END OF SERVICE LIFE........................................................................................................................ 20
6.4 BATTERIES ...........................................................................................................................................................................................................20
7TROUBLESHOOTING........................................................................................................................................21
8SPECIFICATIONS ..............................................................................................................................................22

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1IMPORTANT SAFETY INSTRUCTIONS
1.1 SAVE THESE INSTRUCTIONS
This manual contains important instructions that should be followed during installation and maintenance of the UPS. It also
gives all necessary information about the correct use of the UPS. Before attempting to install and start up the UPS, carefully
read this manual. Keep this manual next to the unit for future references.
Full understanding of and compliance with the safety instructions and warnings contained in this
manual are the
ONLY CONDITIONS
to avoid any dangerous situation during installation, operation and maintenance work, and to
preserve the maximum reliability of the UPS system.
GE refuses any responsibility in case of non-observance, unauthorized alterations or improper use of the delivered UPS.
The instructions in this manual are for UPS models VH2000 208V and VH3000 208V. Check your model number by looking at
the rear panel of your UPS. Any difference in instructions is clearly indicated in the text, for instance ‘(VH2000 208V)’.
The UPS is not suitable for computer room application as per the standard NFPA75.
While every care has been taken to ensure the completeness and accuracy of this manual, GE accepts no responsibility or
liability for any loss or damage resulting from the use of the information contained in this document.
This document shall not be copied nor reproduced without the permission of GE.
Due to technical improvements, some of the information contained in this manual may be changed without notice.
1.2 SAFETY WARNINGS AND SYMBOLS
The text of this manual contains warnings to avoid risk to persons, to avoid damages to the UPS system and the supplied
critical loads. Do not proceed beyond these warnings if you do not fully understand or are not able to meet the mentioned
conditions. The non-observance of the warnings reminding hazardous situations could result in human injury and
equipment damage.
Please pay attention to the meaning of the following warnings and symbols.
Safety warnings
WARNING! Refers to procedures or operations which, when not correctly performed, could cause personal injury
or serious damage to the system.
CAUTION The product may be in danger: when procedures or operations are not correctly performed, damage
to the product may be the result.
NOTE Warns the user about important operations or procedures described in this manual.
Safety Symbols
DANGER OF ELECTRICALLY LIVE PARTS
Related to all situations with potentially hazardous voltage.
SAFETY WARNING
This symbol is used for Warnings, Cautions and Notes.

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1.3 SAFETY RULES
CAUTION! RISK OF ELECTRIC SHOCK
The UPS has an internal battery supply with a nominal voltage of 72Vdc. The appliance outlets may be
electrically live, even when the UPS is disconnected from the mains.
The UPS contains potentially hazardous voltages. Do not open the unit, there are no user serviceable
parts inside.
CAUTION
There may be damage to the equipment if procedures and practices are not strictly observed and
followed.
NOTE
Do not attempt to service the UPS unless you have had proper training. Refer all maintenance and
servicing to properly qualified, skilled and competent service personnel.
Qualified, skilled personnel are persons who (because of their training, experience, and position as well as their knowledge of
appropriate standards, regulations, health and safety requirements and working conditions) are authorised to be
responsible for the safety of the equipment, at all times whilst carrying out their normal duties and are therefore aware of,
and can report, possible hazards (observe IEC 60364 and national wiring regulations and accident prevention rules).
1.4 TRANSPORT / STORAGE
WARNING!
Please consider the weight of the UPS. Lift the box with the help of a second person; never try to lift it
by yourself!
No liability can be accepted for any transport damage when the equipment is shipped in non-original packaging.
Store the UPS in a dry location with the batteries in a fully charged state. Storage temperature must be within -4 and
122F (-20 and +50 C). If the unit is stored for a period exceeding 3 months, optimal battery lifetime is obtained if the
storage temperature does not exceed 86F (30C).
If the unit is stored for an extended period of time, the batteries must be recharged periodically. Connect the unit to a
wall outlet and recharge the batteries for 24 hours:
- if the storage temperature is within -4 and 86F (-20 and +30°C): every 12 months,
- if the storage temperature is within -4 and 122F (-20 and +50°C): every 3 months.
CAUTION
In case of storage, pay attention to:
1.5 FCC COMPLIANCE STATEMENT
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment
is operated in a residential environment. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment under
FCC rules.

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2INTRODUCTION
2.1 INTRODUCTION
The GE (General Electric) VH Series UPS, a truly on-line uninterruptible power supply, protects your equipment from all
forms of power interference, including complete power failures.
2.2 INTENDED USE
Uninterruptible Power Supplies (UPS) are designed to protect sensitive electronic equipment such as computers and
telecommunications equipment.
CAUTION
DO NOT plug household appliances such as electric heaters, toasters or vacuum cleaners into the UPS.
The UPS output is intended to be used only for electronic loads such as computers and
telecommunications equipment.
The technical data as well as information concerning connecting requirements can be found on the rating label and in
this document and shall be strictly observed.
2.3 WARRANTY
GE, operating through its authorised agents, warrants that the standard products will be free of defects in materials and
workmanship for a period as per contract specifications, starting from the date of the invoice.
NOTE
This warranty does not cover failures of the product which result from incorrect installation, misuse,
alterations by persons other than authorized agents, or abnormal operating conditions.
2.4 DIAGRAM
Fig. 2.4: Diagram

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3INSTALLATION
3.1 PACKAGE CONTENTS
The UPS shipping box contains:
VH Series UPS
1 plastic front panel
1 USB cable
REPO Connector (see 3.4.4 / 4.4.14)
1 CD ROM with UPS monitoring software (see
chapter 5) and its manual
This manual
Inspect the UPS for damage after unpacking. If any damage is present please immediately notify the carrier and place of
purchase.
WARNING! In case of recognizable damage:
DO NOT connect any voltage to the unit
DO NOT put the unit into operation
Condensation may occur if the UPS system is moved directly from a cold to a warm environment. The UPS system must
be absolutely dry before being installed. Please allow an acclimatization time of at least two hours prior to installation.
Save the original packing material. No liability can be accepted for any transport damage when the equipment is shipped
in non-original packaging.
3.2 INSTALLATION RULES
NOTE
Before making any connection and switching on the VH Series UPS, please check the following conditions:
Your mains supply is 208 Volts and 50/60 Hz.
The total power demand of the connected equipment does not exceed the rated output power of the VH Series UPS
(refer to section 8 for the ratings).
The UPS is intended to be used in normal domestic and office situations.
The UPS must be powered from a single phase grounded wall outlet. This socket-outlet shall be installed near the
equipment and shall be easily accessible. Do not use extension cords.
Place cables in such a way that no one can step on or trip over them.
Avoid locations that are excessively humid, near water, near heat sources or in direct sunlight.
The ambient temperature should not exceed 104F (40C). Optimal battery lifetime is obtained if the ambient
temperature does not exceed 86F (30C).
It is important that ventilation air can move freely around and through the unit. Do not block the air vents.
Do not plug appliances such as electric heaters, toasters and vacuum cleaners into the UPS. The UPS output can be used
only for electronic loads such as computers and telecommunications equipment.
Be careful when connecting laser printers: be sure that the demanded power does not exceed the capacity of the UPS.
The sum of the leakage currents of the UPS and the connected loads should not exceed 3.5mA.
Connect only to short circuit and over-current protection branch circuit rated in accordance with the National Electric
Code, ANSI/NFPA 70, see following table:
UPS model
Branch protection
VH2000 208V & VH3000 208V
20A
CAUTION
To reduce risk of fire, connect the UPS only to a circuit provided with fuse values according to the
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3.3 REAR PANEL
Figure 3.3 shows the rear panel of the VH2000/3000 208V.
The differences between the VH2000 and VH3000 are clearly indicated in the text below.
1 Input plug
AC mains supply to the UPS
Type: NEMA L6-20P
VH2000 208V: max. rating 10.4A
VH3000 208V: max. rating 15.2A
2 Input thermal circuit breaker: 20A
Protects the UPS from damage caused by
high input currents
3 Appliance outlets
To connect the loads to the UPS.
Type: NEMA 6-20R
VH2000 208V: rating 9.7A
VH3000 208V: rating 14.5A
4 Appliance outlets
To connect the loads to the UPS.
Type: NEMA L6-20R
VH2000 208V: rating 9.7A
VH3000 208V: rating 14.5A
5 DC connector
To connect a battery extension pack for
extended battery runtime
6 Fan(s)
Electronically controlled cooling fan(s).
Make sure ventilation air can move freely
around and through the UPS.
Fig. 3.3: Rear panel VH2000/3000 208V
7 USB port
See 5.1 for more information
8 RJ11 port
See 5.2 for more information
9 REPO
(Remote Emergency Power OFF)
3.4 INSTALLATION & CONNECTIONS
3.4.1 Preparation
Mount the front panel that came with the UPS
to the unit by simply pressing, as shown in
figure 3.4.1.
3.4.2 Connecting interface devices
If you do not want to use the communication
capabilities of the UPS, please skip this
section and proceed with 3.4.3.
The UPS is equipped with two interface ports: a
USB port and an RJ11 port, allowing advanced
communication between the UPS and a
computer (network). Refer to section 5 for
more detailed information.
Fig. 3.4.1: Mounting front panel
6
8
7
5
9
2
1
4
3

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3.4.3 Connecting power and load
NOTE
The UPS output sockets can be live as soon as the UPS is connected to the main power supply, even if
the UPS has not been switched on via the front panel.
The socket outlet shall be installed near the equipment and shall be easily accessible
NOTE
Grid supply is 208 Volt, 50/60 Hz, fused (see section 3.2)
1. Add up the power consumption (in VA) of the appliances that will be protected by the UPS (‘the load’) and make sure
that the resulting value does not exceed the VA output rating of the UPS. This way you ensure that the UPS is able to
supply the required output and prevent that an overload situation will happen.
2. Using the output cords (see note below) connect the load to the appliance outlets (fig. 3.4.3.a) of the unit. Spread the
loads over the appliance outlets as equally as possible. If you use a distribution box to connect more than one
appliance per outlet please take the maximum ratings of the appliance outlets into consideration. See 3.3.
3 Connect the mains cord of the UPS to a working, grounded AC wall socket outlet (fig. 3.4.3.b). The green LED ‘operation’
will blink now: mains power is available and the batteries are charging. If the LED does not blink but illuminates
continuously instead, press keypad ‘0’ for one second.
If both LEDs ‘operation’ and ‘alarm’ blink and the beeper sounds 1/2secs, phase and neutral are reversed at the
input of the UPS. Please read 4.4.13 and take appropriate measures.
Fig. 3.4.3.a: Connecting load Fig. 3.4.3.b: Connecting power
For best results, allow the UPS to recharge the batteries during a period of approx. 2 hours. It is acceptable to use
the UPS without first charging the battery, but the runtime may be reduced.
NOTE
To connect UPS and loads use Cables meeting the below requirements:
Detachable UL Listed, SJT Type flexible cord with grounding type plug, maximum 14.76 ft. (4.5m) long.
Cord type and ratings as per the table below:
UPS Model
AC Power Cord
UPS Outlets
Rating (Minimum)
Connection
VH2000 208V
250V / 20A
NEMA L6-20P
1 x L6-20R / 2 x 6-20R
VH3000 208V
1 x L6-30R / 2 x 6-20R

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3.4.4 Connecting REPO (Remote Emergency Power Off) switch
REPO can be used to remotely shut down the UPS using the connector provided on the rear panel of the UPS (9, fig. 3.3).
Figure 3.4.4 shows all suitable connections on the REPO Connector.
1. Remove the cable link from the male connector that came with the unit
2. Connect a switch to the male connector, the switch should be of Normally Closed type for normal operation.
3. Place the male connector to the connector on the rear panel of the UPS (9, fig. 3.3.)
4. When the switch is opened, the UPS will shut down. More information is given in section 4.4.14.
WARNING!
The REPO Contact is a Safety Extra Low Voltage Circuit. Connect it only to a SELV Circuit.
NOTE
Use standard Low Voltage Cable in accordance with National and local regulations.
Fig. 3.4.4: REPO connections
NOTE
To maintain the security of the SELV circuit be sure to use the following
(only for qualified, skilled and service personnel) :
Wire type: UL Style 1015, 86°F (10°C), 600 VAC
Minimum wire: AWG 26
Maximum wire: AWG 16
Torque: 3.0 lb-inch