GE GTW680BMMDG Original instructions

Washers
29-6072
Safety Instructions . . . . . . . . . . 2, 3
Operating Instructions
Care and Cleaning
of the Washer. ... . . . . . . . . . . . . . . . . 11
Features ..... . . . . . . . . . . . . . . . . . . . . . 10
Loading and Using
the Washer ... . . . . . . . . . . . . . . . . . . . . . 9
Operating instructions. . . . . . . . . .4–8
Installation Instructions.12–16
Troubleshooting Tips. . . . . 17–19
Consumer Support
Consumer Help Indicator . . . . . . . . . 11
Consumer Support. . . . . . . . . . . . . . . . 21
Parts and Accessories. . . . . . . . . . .3, 21
Warranty..... . . . . . . . . . . . . . . . . . . . . . 20
G001
Printed in Mexico
English/Français/Español
Write the model and serial
numbers here:
Model # _____________
Serial # ______________
You can find
them under
the lid of the
washer.
Owner’s Manual &
Installation Instructions
GTW680
233D2523P001 Rev. 2

2
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill you or hurt you and others. All safety
messages will follow the safety alert symbol and the word “DANGER”, “WARNING”, or “CAUTION”. These words are defined as:
Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
DANGER
WARNING
CAUTION
IMPORTANT SAFETY INSTRUCTIONS
To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using your appliance,
follow basic precautions, including the following:
 Read all instructions before using the appliance.
 DO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry-
cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
 DO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These
substances give off vapors that could ignite or explode.
 Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for 2 weeks
or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a
washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke or use an open flame during this time.
 DO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this appliance is
used near children. Before the washer is removed from service or discarded, remove the door or lid. Failure to follow
these instructions may result in death or injury to persons.
 DO NOT reach into the appliance if the tub or agitator is moving to prevent accidental entanglement.
 DO NOT install or store this appliance where it will be exposed to the weather.
 DO NOT tamper with controls, repair or replace any part of this appliance or attempt any servicing unless specifically
recommended in the user maintenance instructions or in published user repair instructions that you understand and
have the skills to carry out.
 DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts
including a damaged cord or plug.
 Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Power button DOES NOT disconnect power.
 See “Electrical Requirements” located in the Installation Instructions for grounding instructions.
SAVE THESE INSTRUCTIONS
WARNING

3
GEAppliances.ca
SAVE THESE INSTRUCTIONS
WHEN NOT IN USE
Turn off water faucets to minimize leakage if a break or
rupture should occur. Check the condition of the fill hoses;
GE recommends changing the hoses every 5 years.
Ensure that the hot water hose is connected to the “H”
valve and the cold water hose is connected to the “C”
valve.
Install or store where it will not be exposed to
temperatures below freezing or exposed to the weather,
which could cause permanent damage and invalidate the
warranty.
Properly ground washer to conform with all
governing codes and ordinances. Follow details
in Installation Instructions.
Ensure washer is properly leveled and washer legs are
adjusted such that unit is stable.
Optional drain hose extension recommended for
discharging heights from 60” - 96”.
This washer does not include water supply hoses.
GE strongly recommends the use of factory specified
parts. A list of factory hoses available for purchase are
listed. These hoses are manufactured and tested to meet
GE specifications.
GE strongly recommends the use of new water supply
hoses. Hoses degrade over time and need to be replaced
every 5 years to reduce the risk of hose failures and water
damage.
Parts and Accessories
Order on-line at www.geappliances.ca today, 24 hours a day
or by phone at 1.800.661.1616 during normal business hours.
Part Number Accessory
PM14X10002 4 ft rubber water supply hoses
Or
PM14X10005 4 ft braided water supply hoses
PROPER INSTALLATION
This washer must be properly installed and located in accordance with the Installation Instructions before it is used.
Any time the washer is being started or restarts after the
washer lid has been opened and closed, the washer will
turn on the cold water valve for two short periods followed
by a 10 second pause before continuing.
If the lid is opened during this period, the washer will
pause. You will have to push the Start button again to
restart the cycle.
START-UP SEQUENCE
- Electrical Shock Hazard
WARNING
Plug into a grounded 3 prong outlet.
DO NOT remove ground prong.
DO NOT use an adapter.
DO NOT use an extension cord.
Failure to follow these instructions can result in death
or electrical shock.

Throughout this manual, features and appearance may vary from your model.
4
Operating instructions.
A
B
Power
Press to “wake up” the display. If the display is active, press to put the washer into idle mode.
NOTE: Pressing Power does not disconnect the appliance from the power supply.
Start/Pause
Press Startto begin the cycle. NOTE: The lid must be closed for the washer to start the cycle. If the lid is open, “Lid” will scroll across the
display. If the lid is closed, the lid will lock, theLid Lock light will illuminate, and “SEnSing” will scroll across the display.
Pressing Pausewill unlock the lid (if locked at that time), pause the cycle and theStartindicator light will blink.
To continue the cycle, pressStartagain. If machine is paused more than 24 hours, the cycle will be cancelled. If water remains in the
machine, select the Drain & Spin cycle to drain basket and spin water out of the washer basket.
.rosufnIdnuorasmetiddaylesooL•
Overloading may negatively impact
wash performance. See page 9 for
suggested loading examples.
•Close lid.
NOTE: Washer will not start with lid
open.
Step 2 Step 3 Step 4
Step 1
• Select wash cycle.
• Select wash options,
including Deep Rinse option
when using fabric softener.
• Select options.
• Press Start.
• Add fabric softener to the fabric
softener dispenser; see page 10.
• Add the manufacturer’s recommended
amount of detergent. GE recommends
the use of High Efficiencydetergents
such as he in your energy efficient
washer. Place detergent pods in the
bottom of the wash basket before
adding clothes.
Lid Lock
Spin Stop
DC
A
BEFG
G
F
F
G
Display and Status Lights
Display: The display shows the approximatetime remaining until the end of the cycle.NOTE: The cycle time is affected by how long it takes
the washer to fill. This depends on the water pressure in your home. The size of the load being washed also significantly impacts cycle time,
with larger loads taking longer.
In addition, this display will, “scroll” the washer status:
• bALAnCINgStart of rebalancing cycle to redistribute clothes. Stops after rebalancing is complete.
• dELAY When Delay Wash is initiated. Replaced with estimated time when cycle starts.
• End End of current cycle.
• FILL For the first 45 seconds of a fill, the estimated end of cycle time is displayed. For the rest of the fill time, “FILL” is scrolled
.setelpmocllifehtlitnu
• H2O SUPPLY Can not sense water level (valves possibly turned off).
• LId Cycle stopped because lid is open. Close the lid.
• SEnSIng Sensing load size and type before and during fill (normal).
• PAUSE Cycle paused because the Start/Pausebutton was pressed and the washer was set to Pause. Press Startbutton again
to restart the cycle.
Cycle status lights: Shows whether the washer is in the Delay,Fill,Soak,Wash, Rinse or Spin portion of the cycle.
If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion of the cycle and will
stay illuminated for a short time after cycle completion. When this occurs, the washer is taking actions to correct the out-of-balance
condition and complete the cycle normally. In some cases, the washer may not be able to balance the load and spin up to full
speed. If you notice the load is more wet than normal at the end of the cycle, redistribute the load evenly in the wash basketand
run a Drain & Spin cycle.
C
Feature status lights indicate (see sections F and Gfor more details):
Pause - Will display when washer is paused between cycles.
Controls- The washer is locked - will blink once if you press any button or turn the cycle knob.
Lid Lock- The lid is locked. See the Control Lock description.
Spin Stop - Indicates wash basket is coasting to a stop following spin. Lid will not unlock until basket has fully come to a stop.

GEAppliances.ca
5
D
Items to Wash Cycle Wash Temp Soil Level Spin SelectionOptions Available Cycle Details
Cycle for normal,
regular, or typical
use for washing
up to a full load
of normally soiled
cotton clothing.
Colors Hot
Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Max
More
Normal
No Spin
Stain Removal Guide
Warm Rinse
Auto Soak
Deep Rinse
Delay Wash
Extra Rinse
Cycle for normal, regular, or typical
use for washing up to a full load
of normally soiled cotton clothing.
Choose the Heavy or Extra Heavy
soil level selection and Warm or
Hot water temperature selection as
appropriate for your clothes load
for a higher degree of cleaning.
Incorporates multi-stage fills and
wash periods to provide optimal
fabric care.
Casual clothes,
lightly soiled
office wear.
Casuals Hot
Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Max
More
Normal
No Spin
Stain Removal Guide
Deep Fill
Warm Rinse
Auto Soak
Deep Rinse
Delay Wash
Extra Rinse
Wash cycle tailored to care for
casual clothes and office wear
items.
Lingerie and
special care
fabrics with light
soil.
Delicates Hot
Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Max
More
Normal
No Spin
Stain Removal Guide
Deep Fill
Warm Rinse
Auto Soak
Deep Rinse
Delay Wash
Extra Rinse
Utilizes a unique "tri-pulse" extra
gentle agitate profile to provide
special care to delicate fabrics. It is
recommended to place small or ultra
delicate items in mesh bags before
washing.
Medium to lightly
soiled athletic
wear items of
technical or
synthetic fabrics.
Active
Wear Hot Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Max
More
Normal
No Spin
Stain Removal Guide
Deep Fill
Warm Rinse
Auto Soak
Deep Rinse
Delay Wash
Extra Rinse
Cycle designed for care of medium to
lightly soiled active wear, athletic wear,
and technical fabrics. Incorporates a
dual stage wash period with soak to
effectively treat body soils and odors.
Use the Heavy Duty cycle for heavily
soiled sports clothing constructed of
sturdy fabric.
Dark colored
fabrics and mixed
loads.
Cold
Wash Hot Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Max
More
Normal
No Spin
Stain Removal Guide
Deep Fill
Auto Soak
Deep Rinse
Delay Wash
Extra Rinse
Cycle combines multiple wash
agitation periods with soak periods
to provide enhanced cleaning
performance and energy efficiency
with colder water temperatures.
Small loads of
lightly soiled items
that are needed in
a hurry. Examples
include one casual
wear outfit or 3
soccer uniforms.
Speed
Wash Hot Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Max
More
Normal
No Spin
Stain Removal Guide
Deep Fill
Warm Rinse
Auto Soak
Deep Rinse
Delay Wash
Extra Rinse
Utilizes more intense agitation profile,
expedited wash period, and time
saving continuous spray rinse to clean
small lightly soiled loads in the fastest
time possible.
Wet load of items.
For items that
need only to be
rinsed, use this
cycle with Deep
Rinse option.
Drain &
Spin Max More
Normal
No Spin
Deep Rinse
Extra Rinse
Utilizes a high speed spin to extract
water from wet items. For items that
need to be rinsed, select the Deep
Rinse option when using this cycle.
Wash Cycles-Cycle Selector Knob
The wash cycle controls the type of washing process. The cycle selector knob can be turned in either direction. Turning the knob after
starting a cycle will stop the washer and change the cycle/options to the new selection. PressStartto begin the new cycle selection.
The chart below will help you match the items to be washed with the best wash cycle settings. For optimal performance, select the
cycle that most closely matches the items being washed.
Selections and options shown in bold are the recommended settings for that cycle.
Some cycles and options may not be available on some models.

6
DWash Cycles-Cycle Selector Knob - Continued
Items to Wash Cycle Wash Temp Soil Level Spin Selection Options Available Cycle Details
Cleaning the
basket of residue
and odor. No
clothestobe
washed using this
cycle.
Basket
CleanHot Ex. Heavy Normal Deep Fill Deep Rinse Recommended use of at least once per month. Never load laundrywhen
using thiscycle;laundrymaybecome
damaged or contaminated. Cycle
incorporatesa hot deep wash, intense
agitation action, a dispenser purge
(on some models), and a deep rinse.
Heavily soiled
colorfast items. Sanitize with Oxi*Hot Ex. Heavy Max More Warm Rinse AutoSoak
Deep Rinse
Delay Wash
Extra Rinse
Cycle uses an initial lower water
fill for super concentrated, high
temperature sanitization followed by
a heavy wash step. A pump purge and
deep rinse isincorporated to remove
contaminants. See additional details
and certifications below.
Jeanswith
medium tolight
soil. For heavily
soiled work jeans,
use the Heavy
Duty Cycle.
JeansHot
Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Max
More
Normal
No Spin
Stain Removal Guide
Deep Fill
Warm Rinse
AutoSoak
Deep Rinse
Delay Wash
Extra Rinse
Combineshigher water levels, a
speciallydesigned agitation profile,
and multi-step wash and soak periods
to care for jeanswith medium tolight
soil. Use the Heavy Dutycycle for
heavily soiled work jeans.
Sturdy fabricswith
heavy tomedium
soil.
Heavy
DutyHot Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Max
More
Normal
No Spin
Stain Removal Guide
Deep Fill
Warm Rinse
AutoSoak
Deep Rinse
Delay Wash
Extra Rinse
Incorporates multi-step wash and
soak periods combined with extended
wash periods to effectively clean
heavily to medium soiled sturdy
fabrics.
Non-waterproof
large coats, bead
spreads, matters
covers, and similar
large bulky items
Bulky
ItemsHot Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Max
More
Normal
No Spin
Stain Removal Guide
Deep Fill
Warm Rinse
AutoSoak
Deep Rinse
Delay Wash
Extra Rinse
Provides a Deep Fill/max fill wash
water level with a specially designed
agitation profile to wash bulkyitems.
Also incorporatesa Deep Fill rinse to
effectivelyrinse bulkyitems.
Towels
SheetsTowels / SheetsHot Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Max
More
Normal
No Spin
Stain Removal Guide
Deep Fill
Warm Rinse
AutoSoak
Deep Rinse
Delay Wash
Extra Rinse
Cycle designed washing towels or
sheets, using a higher water level
and a soak period to effectively
clean these items. It is recommended
that towelsand sheetsbe washed
separatelyfor best care and
washing performance.
Whitesand
household linensWhitesHot Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Max
More
Normal
No Spin
Stain Removal Guide
Deep Fill
Warm Rinse
AutoSoak
Deep Rinse
Delay Wash
Extra Rinse
Cycle tailored tocleanand brighten
your whites.
The Sanitize with Oxi cycle, when using an Oxi additive along with your detergent, is designed to remove 99.9% of bacteria found in home laundry.
Measure the detergent and the Oxi products carefully. Using the amounts appropriate for a large heavily soiled load, follow thedetergent
and the Oxi product label instructions. The detergent should be added using the dispenser instructions as shown on page 9 of this guide.
Place the Oxi product directly in the bottom of the wash basket, before adding the clothes. The washer hot water supply connection must
provide a minimum of 120°F to ensure the effectiveness of this cycle.
NOTE: The default Sanitize With Oxi cycle water temperature can NOT be changed.
The Sanitize With Oxi cycle is certified by NSF International, an independent third party testing and certification organization. The
certification verified that the cycle reduced 99.9% of bacteria typically found in residential laundry and that no significantcontamination
is transferred to subsequent washer loads. Only theSanitize With Oxi cycle has been designed to meet the requirements of NSF Protocol
P172 for sanitizing effectiveness. NSF Protocol P172
Sanitization Performance of Residential and
Commercial, Family-Sized Clothes Washers
Sanitize with Oxi
Operating instructions.

GEAppliances.ca
7
Stain Removal Guide
The Stain Removal Guide feature allows you to indicate what stains are on the garments in your load. This feature incorporates a patent
pending treatment method. An initial water fill is performed at a temperature tailored to the stain type selected and to an amount which
enables a concentrated cleaning step. A stain scrubbing period, followed by an active soak, is conducted to effectively treat the stain. Then
additional water is added to the selected temperature and the wash phase is conducted for the cycle selected.
This feature can be applied to most wash cycles as described in the cycle guide.
To use Stain Removal Guide:
1. Select the desired wash cycle.
2. Press the Stain Removal Guide button.
Continue to press to select Tomato stain, Wine stain, Blood stain, Grass stain or Dirt stain. The indicator light will show the selected stain.
To select a different stain, press the Stain Removal Guide button until desired stain to be removed is lit.
To turn off Stain Removal Guide, press until no indicator lights are illuminated.
NOTE: The Soil and Temperature levels will be changed to match the recommended default setting for each stain type. Turning off Stain
Removal Guide will return the settings to default.
Stain Removal Guide
Category Recommended Temperatures
Treatment/Wash StainFor best results,
before placing in washer:
doolBlooC/dloCdoolB Sweat
Body Fluids
Urine
Rinse in cold water; pretreat
stain with liquid detergent or
stain remover product.
ssarGmraW/dloCssarG Lipstick
Chocolate
Gravy
Mayonnaise
BBQ Sauce
Pretreat with liquid detergent
or stain remover product.
Brush lightly; rinse with cold
water.
triDmraW/looCtriD Clay
Mud
Allow dirt to dry; remove
loose dirt using a brush.
Rinse with cool water.
ecuaSmraW/looCotamoT Catsup
Salsa
Pretreat with liquid detergent
or stain remover product;
rinse with cool water.
eniWmraW/looCeniW Soda
Kool-Aid
Tea
Coffee
Juice
Beer
Pretreat with mixture of Oxi
product and cool water.
Add Oxi product along with
detergent in the washer.
• Recommended temperatures are optimal for stain removal performance; adjust temperature selection to suit load being washed.
•Ensure stain is completely removed after wash cycle and before placing in dryer; very tough stains may require a second treatment.
For waterproof, water-resistant items only use the Delicates cycle. DO NOT use other cycles for these items, for example: ski clothing, diaper
covers, bulky waterproof bed covers, umbrella covers, vehicle covers, sleeping bags, waterproof coats, etc).
In other cycles different to the one recommended, when the basket turns, it is possible that water gets trapped in waterproof items and clothing,
which can cause abnormal vibration. Besides, the clothing moves upwards and may be expelled, this may result in injury or
damage to the washer, walls, floor, or clothing.
DO NOT mix waterproof and non-waterproof items.

8
Operating instructions.
Cycle Options
Deep Fill
Select the Deep Fillfeature for loads where extra water is needed.
Press the Deep Fillbutton once before starting the cycle to add an incremental amount of water to the wash load. Holding theDeep Fill
button for 3 seconds will provide the deepest fill level possible; this will increase cycle time due to the additional time ittakes to fill the
washer.
To cancel the option if desired, press the Deep Fillbutton again.
NOTE:The Deep Fillbutton can also be pressed after the washer has completed filling and is in the wash phase if additional water is
desired. To stop the extra fill, press the Deep Fillbutton again and the water will stop.
Warm Rinse
Provides a warm rinse to your wash load. Note that rinsing operations may be different with this operation selected in order toeffectively
apply the warm rinse water to your load.
Auto Soak
This option begins with a brief agitation, soaks for a specified period of time, then moves through the rest of the cycle automatically.
Repeated pressing of the Soakbutton will scroll through 15 minute, 30 minute, 1 hour, 2 hourselections and then return back to 0 soak
minutes.
Deep Rinse
Set this option to provide a deep rinse or when using fabric softener. It may change other settings (e.g.Spin may go to a higher setting) to
maximize performance.
Delay Wash
When the Delay Washbutton is repeatedly pressed, the delay time is set from 1 (01H) to 9 (09H) hours and back to clear (00H) hours. If you
press and hold the Delay Washbutton for 3 seconds, it will immediately reset.
Extra Rinse
When you use extra detergent or bleach to clean heavily soiled clothes, use theExtra Rinse option to better remove additional residues.
NOTE: This option is not allowed for some cycles.
Additional Options
My Cycle Settings
As the cycle selector knob is turned, the Temp, Soiland Spin settings change to automatic pre-set default settings for each cycle.
If you desire different default settings, select the desired options or changes to the cycle settings, then press and hold theMy Cycle
button for 3 seconds to store them. The My Cycle button will light when active. In the future, when you turn the selector knob to
that cycle, your settings will be automatically recalled. To restore the factory defaults temporarily (i.e. for this load), press the My
Cycle button for 1/2 second. The My Cycle light will turn off and the factory defaults will load. However, the next time you select
this cycle, yourMy Cycle settings will load. If you wish to permanently restore the factory default settings for the cycle; when theMy
Cycleis active (button light on) press and hold the My Cyclebutton for 3 seconds. The factory defaults will load for the selected cycle
and the My Cyclelight will turn off. The default settings will load when this cycle is selected in the future and theMy Cyclelight will
remain off. NOTE:My Cycle saves the following options:Temp, Soil, Spin, Extra Rinse, Deep Fill, Warm Rinse, Auto Soak, Deep Rinse
and Stain Removal Guide.
Volume
Use the Volume button to change the volume of the end of cycle signal and other system tones. Press the button until you reach the
desired volume (high, medium, low) or off.
Control Lock
Use the control lock before or during a cycle to prevent any selections from being made.
To lock/unlock the washer controls, press and hold the Warm Rinse and Auto Soak buttons for 3 seconds. The control lock icon will light
up when it is on. NOTE: The Power button can still be used when the machine is locked.
F
G
Settings
Individual settings for agitation (Soil), water temperature (Temp), and spin (Spin) can be set from the minimum (lowest in column) to
maximum (highest in column). In general, the higher up the column, the more washer energy will be used.
NOTE:Longer Spin times typically reduce dryer time/energy usage (i.e. reduces total energy when using both a washer and a dryer).
E

9
GEAppliances.ca
Loading the Washer
Proper Use of Detergent
Sorting Wash Loads
Sort bycolor (whites, lights, colors), soil level, fabric type(sturdy cottons, easy care, delicates) and whether the
fabric produces lint (terrycloth, chenille) or collects lint (velveteen, corduroy).Wash lint producers such as cotton
towels and socks separate from lint collectors including synthetic garments and dress pants.
- Fire Hazard
WARNING
Never place items in the washer that are dampened with gasoline or other flammable liquids.
No washer can completely remove oil.
Do not dry anything that has ever had any type of oil on it (including cooking oils).
Doing so so can result in death, explosion, or fire.
Using too little or too much detergent is a common
cause of laundry problems.
Use less detergent if youhave soft water, a smaller
load or a lightlysoiled load.
For spots, apply pre-treatment to items as
recommended on the product label. Application should
be made in the basket to prevent overspray which may
cause the coloring on the lid or graphics to fade.
Place detergent pods in the bottom of the wash basket
before adding clothes.
GE recommends the use of High Efficiencydetergents
such as
he
in your energy efficient washer.
HE detergents are formulated to work with low
water wash and rinse systems.HE detergents reduce
the oversudsing problems commonly associated with
regular detergents.
When using high efficiencyor concentrated
detergents, consult the product label to determine
amount required for optimum performance. Excessive
detergent will negativelyimpact wash performance.
Loading and using the washer.
Always follow fabric manufacturer’s care label when laundering.
Load dry items loosely in the washer basket. For best
results, load items evenly and loosely around the
outside of the basket, filling in towards the center on
larger loads. To add items after washer has started,
press Start/Pause if the lid is locked; wait until the
Lid Locked indicator on the display is no longer
illuminated before attempting to open the lid. Lift the
lid and submerge additional items around the outside
of the basket. Close the lid and press Startto resume.
Adjust load size selection and/or use Deep Fill option if
necessary.
Do notplace large items such as sheets, blankets
and towels across the Infusor (on some models).
Load them around the outside of the basket.
Do notput lawn or sofa cushions into the washer as
they are too big to move. Remove outer covers and
ONLY wash them.
Average Small Load
Clothes Level
Water Level
Average Medium Load
Clothes Level
Water Level
Clothes Level
Water Level
Average Large Load

10
About washer features.
Automatic Load Sensing
This determines the correct agitate profile, agitate duration and amount of water suited to the size and type of load placed in the washer.
The washer will not start the wash cycle or fill with water if the lid is open. When the lid is closed the machine is able to begin filling with
water in order to sense the load size.
NOTE: Automatic Load Sensing initiates a spin at the beginning of the cycle and will take as much as 3 minutes to complete (significantly
shorter for smaller loads); this is normal operation.
NOTE: This is a high efficiency washing machine with Infusor wash action. This system requires less water while providing effective cleaning
action. You may notice that the water level is lower than on your previous washer. This is normal for an Infusor-equipped washer.
Liquid or powdered HE detergent should be added to the right
side of the dispenser drawer. Follow the detergent manufacturer’s
recommendations for the correct amount of detergent, based on
load size, taking care to add detergent to the right compartment.
Do not overfill or dilute detergent as this can result in additive being
dispensed prematurely in the wash cycle. Your option selections will
determine when detergent is automatically dispensed at its optimal
time in the wash cycle.
NOTE: Single-dose laundry packets should not be added to the
dispenser drawer, as they will not dispense properly. Put packets
in bottom of wash basket.
Detergent Dispenser
Liquid fabric softener should be added to the left side of the
dispenser drawer. Follow the liquid fabric softener manufacturer’s
recommendations for the correct amount of softener, based on
load size, taking care to add softener to the left compartment. Do
not overfill or dilute softener as this can result in additive being
dispensed prematurely in the wash cycle. Your option selections will
determine when liquid fabric softener is automatically dispensed at
its optimal time in the rinse cycle.
NOTE: Fabric softener crystals should not be added to the
dispenser drawer, as they will not dispense properly.
Liquid Fabric Softener Dispenser
Liquid chlorine bleach should be added through the bleach
dispenser in the front left corner. Follow bleach manufacturer’s
recommendations for the correct amount of liquid chlorine bleach
based on load size, taking care to not apply or spill it directly on
clothing.
NOTE: Do not use liquid chlorine bleach and laundry pretreatments
such as an Oxi product in the same wash load.
Liquid Bleach
Place laundry pretreatments, such as an Oxi product, directly in the
bottom of the wash basket before loading clothes.
NOTE: Do not use liquid chlorine bleach and laundry pretreatments
such as an Oxi product in the same wash load.
Pretreatment

Hoses connecting washer to faucet
should be replaced every 5 years.
Water Supply Hoses
Ask the service technician to remove water from
drain pump and hoses. Do not store the washer
where it will be exposed to the weather.
Moving and Storage
Be sure water supply is shut off at faucets. Drain
all water from hoses and water filter pump area if
weather will be below freezing.
Long Vacations
Care and cleaning of the washer. GEAppliances.ca
Pour into the
washer basket
To clean the interior of the washer, select the
Basket Clean feature on the control panel. This
Basket Clean cycle should be performed, at a
minimum, once per month. This cycle will use
more water, in addition to bleach, to control
the rate at which soils and detergents may
accumulate in your washer.
NOTE: Read the instructions below completely
before starting the Basket Clean cycle.
1. Remove any garments or objects from the
washer and ensure the washer basket is
empty.
2. Open the washer lid and pour one cup or 250
ml of liquid bleach or other washing machine
cleaner into the basket.
3. Close the lid and select the Basket Clean
cycle. Push the Start button.
4. ehtnehW Basket Clean cycle is working, the
display will show the estimated cycle time
remaining. Do not interrupt the cycle.
Basket Clean may be interrupted by pressing the
Start button in between cycles. A power outage
in the house might also interrupt the cycle. When
the power supply is back, the Basket Clean cycle
resumes where it had stopped. When interrupted,
be sure to run a complete Basket Clean cycle
before using the washer. If the Power button is
pressed during Basket Clean, the cycle will be
lost.
IMPORTANT:
Run Basket Clean with 1 Cup (250 ml) of
bleach once a month.
After the completion of a Basket Clean cycle,
the interior of your washer may have a bleach
smell.
11
Cleaning the Dispenser Drawer
After some period of use, a small amount of
detergent or softener residue may be present in
the dispenser drawer. The drawer can easily be
removed for cleaning. To remove the drawer, pull
it out until the drawer stops and then lift up on
the front of the drawer. The drawer can then be
removed from the dispenser box. Wash the drawer
in warm, soapy water using a mild detergent.
Rinse drawer with warm water. If siphon caps are
removed for cleaning, be sure to push siphon caps
fully back into place after cleaning.
The dispenser drawer and siphon caps are
not dishwasher safe. The dispenser box is not
removable, but it can be wiped clean using a
damp cloth if necessary. Do not attempt to
remove the dispenser box for cleaning.
Immediately wipe off any spills with a damp cloth.
Exterior of the Washer
Your washer is equipped with Consumer Help Indicator (CHI). CHI is our way to communicate a simple remedy for some situations that
you can perform without the need to call for service. The chart below describes the helpful messages you may notice scrolling on your
display when you return to start another load. These messages will provide simple remedies you can quickly perform.
Spin light blinkingIf an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion of the
cycle and will stay illuminated for a short time after cycle completion. When this occurs, the washer is taking actions
to correct the out-of-balance condition and complete the cycle normally. In some cases, the washer may not be
able to balance the load and spin up to full speed. If you notice the load is more wet than normal at the end of the
cycle, redistribute the load evenly in the wash basket and run aDrain & Spin cycle.
“H2O SUPPLY”
(Water not
entering washer)
Check your house water supply. Did you forget to turn on one or both supply valves after installation or coming
back from vacation? As soon as the message starts to scroll, the washer will initiate a 4 minute lock-out period. The
washer controls won’t respond/change during this time. After the 4 minutes, you can begin your cycle again. If you
try to bypass the lock-out period by unplugging the washer, the 4 minute timer will start over again.
“CAnCELEd” “CAnCELEd” may scroll on the display if the machine was paused for longer than 12 hours or if the machine has
stopped itself before the cycle completed due to certain errors. As soon as the message starts to scroll, the washer
will initiate a 4 minute lock-out period. The washer controls won’t respond/change during this time. After the 4
minute period, you can begin your cycle again. If you try to bypass the lock-out period by unplugging the washer,
the 4 minute timer will start over again. If the problem persists, call 800.GE.CARES (800.432.2737) for service.
“Lid” “Lid” will be shown on display if 3 cycles have been started without opening the lid. The washer will not start another
cycle until the lid is opened. Try opening, then closing the lid and starting a new cycle. If the problem persists, call
800.GE.CARES (800.432.2737) for service.
Interior of the Washer
Consumer Help Indicator

Installation
Washer
Instructions
If you have any questions, call 1.800.561.3344 or visit www.GEAppliances.ca
TOOLS REQUIRED FOR
WASHER INSTALLATION
Pliers
Level
PARTS REQUIRED (Sold separately)
Water Hoses (2)
GE Parts and Accessories
Order on-line at GEApplianceparts.com today,24 hours a day
or by phone at 800.626.2002 during normal business hours.
Part Number Accessory
PM14X10002 4 ft Rubber Water SupplyHoses
Or
PM14X10005 4 ft Braided Metal Water Supply Hoses
WH1X2267 Rubber Washer (1) and Screen (1)
This is the safety alert symbol.This symbolalerts youto potential hazards that can kill you or hurt you and others.
All safetymessages will follow the safety alert symboland the word “DANGER”, “WARNING”, or “CAUTION”. These
words are defined as:
Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
DANGER
WARNING
CAUTION
12
Rubber Washers (2)
and Strainer Screens (2)
Drain Hose Extension (For discharge heights from 60" - 96"
NOTE: We strongly recommend the use of new water
supply hoses. Hoses degrade over time and need to be
replaced every 5 years to reduce the risk of hose failures
and water damage.
BEFORE YOU BEGIN
Read these instructions completely and carefully.
•IMPORTANT – Save these instructions
for local inspector’s use.
•IMPORTANT – Observe all governing
codes and ordinances.
• Note to Installer – Be sure to leave these
instructions with the Consumer.
• Note to Consumer – Keep these instructions
for future reference.
• Skill level – Installation of this appliance requires
basic mechanical and electrical skills.
• Completion time – 1-3 hours
• Proper installation is the responsibility of the installer.
• Product failure due to improper installation is not
covered under the Warranty.
PARTS SUPPLIED
Cable Tie
Adjustable Spanner

13
Installation Instructions
LOCATION OF YOUR WASHER
Do Not Install the Washer:
1.In an area exposed to dripping water or outside
weather conditions. The ambient temperature
should never be below 60°F (15.6°C) for proper
washer operation.
2.In an area where it will come in contact with curtains or
drapes.
3.On carpet. The floor MUST be a hard surface with
a maximum slope of 1/2 per foot (1.27 cm per
30 cm). To make sure the washer does not vibrate
or move, you may have to reinforce the floor.
NOTE: If floor is in poor condition, use 3/4 impregnated
plywood sheet solidly attached to existing floor covering.
IMPORTANT: Minimum Installation Clearances
- Alcove or Closet
• If your washer is approved for installation in an alcove
or closet, there will be a label on the back of the
machine describing requirements.
• Minimum clearance between washer and adjacent
walls or other surfaces: 0" either side, 2" front, 3"
rear. Vertical space from floor to overhead shelving,
cabinets, ceiling, etc. = 60".
• Closet doors must be louvered or otherwise ventilated
and require 60 square inches of opening near the top
of the door and 60 square inches near the bottom of
the door. If a dryer is located in the same closet, then
these areas must be doubled.
NOTE: The clearances stated on this label are minimums.
Consideration must be given to providing adequate
clearances for installing and servicing.
After the machine is in the home, remove outside packing
material/carton from washer.
Remove bag (containing cable tie, drain hose clip) and
Owner’s Reference Guide from tub.
NOTE: Leave foam shipping material inside tub opening to
hold tub in place during the rest of installation.
Bag
Leave shipping
material inside tub
1
UNPACKING THE WASHER
Remove base from unit by placing foot on side of base and
tipping unit back on corner post. Remove base and bring the
washer back upright.
2
REMOVE THE BASE
WATER SUPPLY REQUIREMENTS
WATER PRESSURE - Must be 20 psi minimum to 120 psi maximum.
WATER TEMPERATURE - Household water heater should be set to deliver water at 120° to 150°F (50° to 66°C) TO THE WASHER when
hot wash is selected.
SHUTOFF VALVES - Both hot and cold shutoff valves (faucets) should be supplied.
DRAIN - Water should be drained into standpipe. Discharge height MUST NOT BE LESS THAN 30 INCHES, and no more than 8 feet
above the base of the washer.Standpipe must be 1-1/2 inches minimum inside diameter and must be open to atmosphere.

Installation Instructions
Disconnect electrical cord before installing water hoses. If not
installed, install rubber washer in one end of hot water hose.
Thread hot water hose onto connection labeled Hat top rear of
washer. Hand tighten
and use pliers to tighten hoses between
1/8 and 1/4 turn beyond hand-tight.
If not installed, install rubber washer in one end of cold water
hose C. Thread cold water hose onto connection labeled Cat top
rear of washer. Hand tighten
and use pliers to tighten hoses
between 1/8 and 1/4 turn beyond hand-tight.
room for you to make water, drain, and electrical connections
to your home.
3CONNECT WATER HOSES TO WASHER
Rubber
washer
Rubber
washer
14
4CONNECT WATER HOSES TO OUTLET
VALVES
Determine which is HOT water line before attaching water
hoses to faucets. Traditionally, HOT faucet is on left.
(If screen washers are not installed) With protruding part of
screen toward you, install strainer screen/rubber washer
into each of the free ends of two water hoses.
Connect hot water hose to hot water
outlet valve of your home. Hand
tighten and use pliers to tighten hoses
between 1/4 and 1/2 turn beyond
hand-tight. Open hot water valve.
Connect cold water hose to cold
water outlet valve of your home. Hand
tighten and use pliers to tighten hoses
between 1/4 and 1/2 turn beyond
hand-tight. Open cold water valve.
Check for leaks and drips at the hose
couplings. Tighten as necessary
Connect both hot and cold water inlets correctly and
be sure to open water faucets completely, this is important
to ensure the proper product operation.
.

Installation Instructions
5CONNECT TO DRAIN
The drain or standpipe must be capable of accepting a
discharge at a rate of 16 gal per minute. The drain height
must be 30” minimum and 96” maximum.
The standpipe diameter must be 1-1/2” minimum.
There MUST be an air gap around the drain hose in the
stand pipe. A snug fit can cause a siphoning action.
For a drain facility less than 33” high, the hose, coupling
and clamps provided in the machine must be used and,
in addition, a siphon break MUST be installed on the back
of the machine. Obtain and use a siphon break kit and
follow the instructions in the kit.
If water valves and drain are built into wall, fasten drain
hose to one of water hoses with cable tie provided
(ribbed side on inside). If your drains is a standpipe,
fasten drain hose to standpipe with cable tie provided.
NOTE:Placing the drain hose too far down the drain pipe
can cause a siphoning action. No more than 5" of
hose should be in the drain pipe. There must be an
air gap around the drain hose. A snug fit can also
cause a siphoning action.
15
Wall
5" Max.
insertion
into
drain
30"
Min.
Drain
hose Cable tie
30"
Min.
5" Max.
insertion
into
drain
Drain
hose
Cable
tie
Standpipe
Drain Hose
Pull the drain hose out from top to proceed installation.

Installation Instructions
ELECTRICAL REQUIREMENTS
- Fire Hazard
WARNING
Plug into a grounded 3-prong outlet.
DO NOT remove ground prong.
DO NOT use an adapter.
DO NOT use an extension cord.
Failure to follow these instructions can result in death,
fire or electrical shock.
CIRCUIT – Individual, properly polarized and grounded 15
or 20 amp circuit breaker or time-delay fuse.
POWER SUPPLY – 2 wire plus ground, 120 Volt, single
phase, 60 Hz, alternating current.
Outlet Receptacle – Properly grounded 3-prong
receptacle to be located so the power
cord is accessible when the washer
is in an installed position. If a 2-prong
receptacle is present, it is the owner’s
responsibility to have a licensed
electrician replace it with a properly
grounded 3-prong grounding type
receptacle.
Washer must be electrically grounded inaccordance with
local codes and ordinances, or in the absence of local
codes, in accordance with the NATIONAL ELECTRICAL
CODE, ANSI/NFPA NO. 70 latest edition. Check with a
licensed electrician if you are not sure that the washer is
properly grounded.
If required by local codes, an external 18 gauge or larger
copper ground wire (not provided) may be added. Attach
to washer cabinet with a #10-16 x
1/2
” sheet metal screw
(available at any hardware store) to rear of washer as
illustrated.
Mobile Home Installation:
Installation must conform to Standard for Mobile Homes,
ANSI A119.1 and National Mobile Home Construction and
Safety Standards Act of 1974 (PL93-383).
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of
malfunction or breakdown, grounding will reduce the risk
of electric shock by providing a path of least resistance
for electric current. This appliance is equipped with
a cord having an equipment- grounding conductor
and a grounding plug. The plug must be plugged
into an appropriate outlet that is properly installed
and grounded in accordance with all local codes and
ordinances.
WARNING
Improper connection of the equipment-
grounding conductor can result in a risk
of electrical shock. Check with a qualified electrician, or
service representative or personnel, if you are in doubt as to
whether the appliance is properly grounded. DO NOT
modify the plug on the power supply cord. If it will not fit the
outlet, have a proper outlet installed by a qualified
electrician.
Attach ground
wire and ground
screw (obtain
locally)
Make sure large dial control (on some models) on washer is
pushed in to the OFF position.
Insert plug of electrical cord into a 115V, 15- or 20-amp wall
receptacle. Move washer into final position. Place level on
flat top side edges of washer. Adjust all four leveling legs
with an adjustable spanneruntil washer is level left to right
and front-to-back. Remove level
Open tub lid. Remove and discard tub shipping material (see Step 1).
Remove plastic protector sheet from control panel face.
7CONNECT POWER AND INSTALL
16
Before starting the washer, check to make sure:
Main power is turned on.
The washer is plugged in.
The water faucets are turned on.
The unit is level and all four leveling legs are firmly
on the floor.
The shipping foam and cardboard are removed.
The drain hose is properly tied up.
There are no leaks at the faucet, drain line
or washer.
Run the washer through a complete cycle.
Check for water leaks and proper operation.
Place these instructions in a location near the
washer for future reference.
FINAL CHECKLIST
Do not shim leveling legs.

Save time and money! Review the charts on the following pages, or visit GEAppliances.ca. You may not need to call for service.
Before you call for service…Troubleshooting Tips
WATER Possible CausesWhat To Do
Small amount of water
remaining in dispenser
(on some models) at
end of cycle
Normal dispenser
operationIt is normal for a small amount of water to remain in dispenser after the cycle.
Short spray and delay
after pushing the Start
button
Lid was opened and closed
between cycle selection
and start
This is normal. See START-UP SEQUENCE in the Safety Instructions
section.
Water level seems low This is normal Water may not cover the top level of the clothes. This is normal for this
high efficiency washer.
Low water flow Water valve screens are
stopped up Turn off the water source and remove the water connection hoses from the upper back of the washer and the water faucets. Clean both the
hose screens (if so equipped) and the screens in the machine using a
brush or a toothpick. Reconnect the hoses and turn the water back on.
Check to ensure there are no leaks at the connections.
Water siphoning out
of washer Drain standpipe is too low or hose too far into
standpipe
The drain hose must exceed 32” height at some point between
the washer back and the drain pipe. Use anti-siphon clip. See the
Installation Instructions.
Too many suds Soft water Try less detergent.
Too much detergent Measure your detergent carefully. Use less soap if you have soft water, a
smaller load or a lightly soiled load.
Type of detergent Switch to High Efficiency detergent such as he
Water leaksType of detergent Switch to High Efficiency detergent such as he
Using too much detergent
in washerUse less detergent. Use less soap if you have soft water, a smaller load or a lightly soiled load.
Fill hoses or drain hose is
improperly connectedMake sure hose connections are tight at faucets and rubber washers are installed. Make sure end of drain hose is correctly inserted in and
secured to drain facility.
Household drain cloggedCheck household plumbing. You may need to call a plumber.
Drain hose rubs on wall Make sure drain hose does not make contact with the wall. May cause
excessive wear on the hose.
Constant water pressure to
fill hoses at water source Tighten hoses at the faucets. Check condition of the fill hoses; they should be replaced every 5 years.
Water temperature
seems incorrectCooler water temperatures provide improved energy
efficiency
New laundry detergents have been formulated to work with cooler
water temperatures without affecting wash performance.
Water supply is turned off
or improperly connectedTurn both hot and cold faucets fully on and make sure hoses are connected to correct faucets. NOTE:Water valves are marked “H” and “C”.
Water valve screens are
stopped up Turn off the water source and remove the water connection hoses from the upper back of the washer and the water faucets. Clean both the
hose screens (if so equipped) and the screens in the machine using a
brush or a toothpick. Reconnect the hoses and turn the water back on.
Check to ensure there are no leaks at the connections.
Cool/Cold Water when
selecting HotThis is normal. The washer senses water temperature (on some models) and optimizes for best results. Cold water is added periodically when hot
is selected.
House water heater is not
set properly Make sure house water heater is delivering water at 120°F–140°F (48°C–60°C).
Water pumped out
before cycle is complete Lid lifted or cycle was put in pause for over 24 hoursReset cycle.
Water won’t drainDrain hose is kinked or
improperly connectedStraighten drain hose and make sure washer is not sitting on it. Top of drain outlet should be less than 6 ft (1.8 m) above floor.
Washer spins and pauses
at the beginning of cycles This is normalThe washer is sensing the load.
Washer pauses during
wash cycleThe Soak Option was chosen This is normal. The washer alternates between agitate and soak during these cycles to get your clothes cleaner with less wear.
This is normalMany cycles incorporate as series of soaks within the agitation period to
get your clothes clean with less wear.17

OPERATION Possible Causes What To Do
Residual powder in
dispenser or clogging
of dispensers (on some
models)
Wash water too cold or low
home water pressure Select a warmer wash temperature if possible to improve dissolving of detergent or use liquid detergent. Make sure siphon caps are free of debris
and fully pressed into position. Remove and clean tray if clogging occurs.
Laundry additives
dispensing too soon
(Dispensers on some
models)
Overfilling of dispensers Do not overfill or add water to dispenser. Select Deep Rinse option when
using fabric softener.
Washer pauses during
spin cycle This is normal The washer may pause during the spin cycle to remove soapy water more efficiently.
Washer won’t operate Washer is unplugged Make sure cord is plugged securely into a working outlet.
Water supply is turned off Turn both hot and cold faucets fully on.
/LGLVRSHQ³VDIHW\IHDWXUH
prevents agitation and
spinning when lid is up
Close lid and press Start.
Circuit breaker/fuse is
tripped/blown Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer should have a separate outlet.
Electronics need to be reset Unplug washer, wait 2 minutes, plug back in and press Start.
Start was not pressed Press Start.
Detergent packets
not dissolving Laundry detergent packet placed in dispenser Laundry detergent packets should not be used in the dispensers. They should only be added directly to the wash basket following the
manufacturer’s directions.
Unexplained time and/
or settings changes Changing options (on some models) This is normal. Several options will change other options to maximize washer performance.
Basket seems loose Basket moves or rotates
freely Washer basket does not have a traditional brake. Washer basket will move freely. This is normal.
PERFORMANCE Possible Causes What To Do
Colored spots Incorrect use of fabric
softener Check fabric softener package for instructions and follow directions for using dispenser.
Make sure you have selected the Deep Rinse option.
Pretreat stain and rewash using Speed Wash cycle before drying.
Dye transfer Sort whites or lightly colored items from dark colors.
Grayed or yellowed
clothes Detergent amount Be sure to follow detergent manufacturer’s directions.
Hard water Use a water conditioner or install a water softener.
Water is not hot enough Make sure water heater is delivering water at 120°F–140°F (48°C–60°C).
Washer is overloaded Loosely load clothes no higher than the top row of holes in the washer
basket. For best results, load items around the outside of the basket.
Dye transfer Sort clothes by color. If fabric label states wash separately, unstable dyes
may be indicated.
Lint or residue on
clothes Clothes are air or line dried If you do not dry your clothes with a clothes dryer, your clothes may retain more lint.
Incorrect sorting Separate lint producers from lint collectors.
Washing too long Wash small loads for a shorter time using Light Soil setting.
Detergent not dissolving
Rewash, next time: Try a liquid detergent; Use warmer water temperature.
Overloading Loosely load clothes in the washer basket. For best results, load items
around the outside of the basket.
Incorrect use of fabric
softener Check fabric softener package for instructions and follow directions for using dispenser.
Make sure you have selected the Deep Rinse option.
Clothes too wet No spin selected Select a spin option.
Incorrect cycle selected Make sure the cycle selected matches the load you are washing. Some
fabrics will feel wetter when rinsed with cold water.
Wash load out of balance
Redistribute load in washer and run through Drain & Spin cycle.
Before you call for service…Troubleshooting Tips
18

GEAppliances.ca
PERFORMANCE Possible Causes What To Do
Blinking Spin light or
Spin light on at end
of cycle
Out of balance condition
has been detected Allow cycle to continue and finish. If load is wet at the end of the cycle, even out load and run a Drain
& Spin cycle.
PillingResult of normal wear on
poly-cotton blends and
fuzzy fabrics
While this is not caused by the washer, you can slow the pilling process
by washing garments inside out.
Snags, holes, tears,
rips or excessive wear Pins, snaps, hooks, sharp buttons, belt buckles,
zippers and sharp objects
left in pockets
Fasten snaps, hooks, buttons and zippers.
Remove loose items like pins, objects in pockets and sharp buttons.
Turn knits (which snag easily) inside out.
Undiluted chlorine bleach Check bleach package instructions for proper amount.
Never add undiluted bleach to wash or allow clothes to come in contact
with undiluted bleach.
Chemicals like hair bleach
or dye, permanent wave
solution
Rinse items that may have chemicals on them before washing.
Use Speed Wash cycle with Extra Rinseoption.
WrinklingIncorrect wash and dry
cycles Match Cycle selection to the type of fabric you are washing (especially for easy care loads).
Improper sorting Avoid mixing heavy items (like jeans) with light items (like blouses).
Try a fabric softener.
Overloading Loosely load clothes in the washer basket.
Repeated washing in water
that is too hotWash in warm or cold water.
SOUNDS Possible Causes Reason
“Clicking” Shifter mechanism is
engaging or disengaging The drive system will engage at the start of agitate and disengage when agitate is complete. This occurs multiple times during the wash.
Back and forth
“swoosh” Electric motor reversing direction This sound is the motor rotating back and forth to clean your laundry.
“Clicking” behind
Control during fill Automatic Temperature Control Valve Two valves mix cold and hot water. The “clicking” is when either valve turns on or off to raise or lower the fill water temperature.
Water flow changes
during fill Automatic Temperature Control Valve Two valves mix cold and hot water. The “clicking” is when either valve turns on or off to raise or lower the fill water temperature.
Motor sounds during
spin Motor ramping up/down during spin cycleThe motor will speed up incrementally during the spin cycle. When spin is complete, it will coast until it stops.
“Humming”Water drain pump The drain pump will make a humming sound when pumping out water
after agitation stops and continue until spin is complete.
Drive motorThe drive motor will make a “humming” sound during the wash and spin
phases of the cycle.
“Gurgling” Water drain pump When the pump starts drawing in air, It starts to gurgle. The washer should
then begin spinning and the sound will continue until it is done spinning.
Water “swishing”
Washing process Water swishing while the unit is agitating is normal, especially with smaller
loads.
Washer rocking/
moving Washer leveling legs uneven To level the washer, adjust the leveling legs by rotating the individual leg in the proper direction for up or down.
“Squeaking” sound Washer not level and
rubbing on cabinet To level the washer, adjust the leveling legs by rotating the individual leg
in the proper direction for up or down.
19

Service trips to your home to teach you how to use
the product.
Improper installation, delivery or maintenance.
Failure of the product if it is abused, misused, or
used for other than the intended purpose or used
commercially.
Replacement of house fuses or resetting of circuit breakers.
Products which are not defective or broken, or which are
working as described in the Owner’s Manual.
Damage to the product caused by accident, fire, floods
or acts of God.
Incidental or consequential damage caused by possible
defects with this appliance.
Defects or damage due to operation in freezing
temperatures.
Damage caused after delivery.
Product not accessible to provide required service.
What Is Not Covered:
GE Appliances Washer Warranty.
Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose,
are limited to two years or the shortest period allowed by law.
Servicing your appliance may require the use of the onboard data port for diagnostics. This gives a GE
Factory Service technician the ability to quickly diagnose any issues with your appliance and helps GE
improve its products by providing GE with information on your appliance. If you do not want your appliance
data to be sent to GE, please advise your technician NOT to submit the data to GE at the time of service.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use
within the USA. If the product is located in an area where service by a GE Authorized Servicer is not available, you may be
responsible for a trip charge or you may be required to bring the product to an Authorized GE Service location for service.
In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you
specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are,
consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
In the United States:
In Canada:
This warranty is extended to the original purchaser and any succeeding owner for products purchased in Canada for
home use within Canada. If the product is located in an area where service by a GE Authorized Servicer is not available,
you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service location.
Some provinces do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you
specific legal rights, and you may also have other rights which vary from province to province. To know what your legal
rights are, consult your local or provincial consumer affairs office.
Warrantor: MC Commercial, Burlington, ON, L7R 5B6
All warranty service provided by our Factory Service Centers,
visit us on-line at GEAppliances.ca,or call 1.800.561.3344
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for service.
Staple your receipt here.
Proof of the original purchase
date is needed to obtain
service under the warranty.
For The Period Of: We Will Replace:
Two Years Any factory specified partof the washer which fails due to a defect in materials or workmanship.
From the date of the During this limited two-years warranty, we will also provide, free of charge, all labor and related
original purchase service to replace the defective part.
Ten Years
The motor, if it should fail due to a defect in materials or workmanship. During thisadditionalFrom the date of the
nine-year limited warranty, you will be responsible for any labor and related service costs.original purchase
20
Applies only to hybrid models (One knob and digital control)
*Two years warranty only applies to Canada, for the rest of the countries one year warranty applies.
*Two years warranty only applies to Canada, for the rest of the countries one year warranty applies.