GE PNSF31Z01 User manual

PNSF31Z01
GE Appliances
GE Answer Center
®
800.626.2000
Owner’s Manual
Part No. 215C1002P002 Pub. No. 49-5800
Water Softening System
Profile ™
7178935

Congratulations!
You Are Now Part of the GE Family.
Welcome to the GE family. We’re proud of
our quality products and we are committed
to providing dependable service. You’ll see
it in this easy-to-use Owner’s Manual and
you’ll hear it in the friendly voices of our
customer service department.
Best of all, you’ll experience these values
each time you use your water system. That’s
important, because your new system will be
part of your family for many years. And we
hope you will be part of ours for a long time
to come.
We thank you for buying GE. We
appreciate your purchase, and hope you
will continue to rely on us whenever you
need quality appliances for your home.
2
Important!
Staple sales slip or cancelled
check here.
Proof of the original purchase date
is needed to obtain service under
the warranty.
Write the model and serial numbers
here.
#
#
You can find them on the back of the
control head.

Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
GE & You,
A Service Partnership.
Inside you will find many
helpful hints on how to use and
maintain your water system
properly. Just a little preventive
care on your part can save you a
great deal of time and money
over the life of your system.
Read this Manual
Ask any GE appliance owner and they will
tell you we stand behind our products with
unmatched quality service. However, did
you know that most questions result from
simple problems that you can easily fix
yourself in just a few minutes? This
Owner’s Manual can tell you how.
You’ll find many answers to
common problems here.
If you review our chart of
Troubleshooting Tips first,
you may not need to call for
service at all.
Review the Section on
Troubleshooting Tips
If you do need service, you can
relax knowing help is only a
phone call away. A list of toll-free
customer service numbers is
included in the back section.
Or you can always call the
GE Answer Center®at
800.626.2000, 24 hours a day,
7 days a week.
If You Need Service
Safety Information . . . . . . .4, 5
Specification Guidelines . . . . . .6
Operating Instructions . .6–16
Care and Cleaning . . . . . . .17, 18
Troubleshooting Tips
Before You
Call For Service . . . . . . . . .19–21
Customer Service
Warranty Information . . . . . . .27
Service Telephone
Numbers . . . . . . . . . .Back Cover
3

Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
4
For your safety, the information in this manual must be
followed to minimize the risk of electric shock, property
damage or personal injury.
■Check with your state and local
public works department for
plumbing and electrical codes.
You must follow these
guidelines.
■
Use care when handling the
water softening system. Do not
turn upside down, drop, or set
on sharp protrusions.
■ Water softening systems using
sodium chloride (salt) for
regeneration add sodium to the
water.
Persons on sodium
restricted diets should consider
the added sodium as part of their
overall intake.
■ The water softening system
works on 24 volt-60 Hz
Electrical power only.
Be sure to
use only the included transformer.
SAFETY PRECAUTIONS
WARNING!

Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
This water softening system must be properly installed and
located in accordance with the Installation Instructions
before it is used. If you did not receive Installation
Instructions, you can receive one by calling us toll-free
at the GE Answer Center®800.626.2000.
PROPER INSTALLATION
■ Install or store where it will not
be exposed to temperatures
below freezing or exposed to
any type of weather. Water
freezing in the system will
break it. Do not attempt to
treat water over 100°F.
■ Do not install in direct sunlight.
Excessive sun heat may cause
distortion or other damage to
non-metallic parts.
■Properly ground to conform
with all governing codes and
ordinances. Follow details in
Installation Instructions.
■Use only
lead-free solder
and flux
for all sweat-solder
connections, as required
by state and federal codes.
■
The water softening system
requires a minimum water flow
of three gallons per minute at
the inlet. Maximum allowable
inlet water pressure is 125 psi.
If daytime pressure is over 80
psi, night time pressure may
exceed the maximum. Use
a pressure reducing valve if
necessary. (Adding a pressure
reducing valve may reduce
the flow.)
WARNING: Discard all
unused and packaging
material after installation.
5

Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
SPECIFICATION GUIDELINES.
6
Rated capacity
See rating label located on the softener.
Amount of high capacity resin (lbs/cu. ft)
41.6/.8
Resin tank nominal size (in., dia. x height)
10 x 35
Service flow rate (gpm)
See rating label located on the softener.
Water supply maximum hardness (gpg)*
90
Water supply maximum clear water iron (ppm)*
5
Water pressure limits (min-max psi)
20–125
Water temperature maximum (°F.)
120
Water supply minimum flow rate (gpm)
3
*Determined by water analysis from a qualified water testing laboratory.
44”
36-1/4”
14”
35”
24”
3-3/8”
11-1/2”
INLET - OUTLET
INLET
OUT

About the water softening system.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
For emergency needs, hard water is available to the
home during the regeneration cycles.
However, you
should avoid using HOT water because the water heater
will fill with the hard water.
Automatic Hard Water Bypass During Regeneration
When the water softening system is providing soft
water, it is called “Service.” During service, hard
water flows from the house main water pipe into the
water softening system. Inside the water softening
system resin tank is a bed made up of thousands of
tiny, plastic resin beads. As hard water passes
through the bed, each bead attracts and holds the
hardness minerals. This is called ion-exchanging. It is
much like a magnet attracting and holding metals.
Water without the hardness minerals (soft water)
flows from the water softening system and to the
house pipes.
After a period of time, the resin beads become
coated with hardness minerals and they have to be
cleaned. This cleaning is called regeneration, or
recharge. Regeneration is started at 2:00 AM (factory
setting) by the water softening system timer, and
consists of five stages or cycles. These are
FILL,
BRINING, BRINE RINSE, BACKWASH
and FAST RINSE .
Service
Salt dissolved in water is called brine. Brine is needed
to clean the hardness minerals from the resin beads.
To make the brine, water flows into the salt storage
area during the fill stage as shown.
Fill
7
Soft water
OUT
Salt storage
tank (salt
not shown)
Brine
valve
Hard water
IN
Soft water
OUT
Hard water
IN
Resin
tank
Resin
bed
Salt storage
tank
Fill water
Brine
valve

Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
About the water softening system.
8
Brining
During brining, brine travels from the salt storage
area into the resin tank. Brine is the cleaning agent
needed to remove the hardness minerals from the
resin beads. The hardness minerals and brine are
discharged to the drain.
The nozzle and venturi create a suction to move the
brine, maintaining a very slow rate to get the best
resin cleaning with the least salt.
Brine Rinse
After a pre-measured amount of brine is used,
the brine valve closes. Water continues to flow in
the same path as during brining, except for the
discontinued brine flow. Hardness minerals and
brine flush from the resin tank to the drain.
Backwash
During backwash, water travels up through the resin
tank at a fast flow rate, flushing accumulated iron,
dirt, and sediments from the resin bed and to the
drain.
Fast Rinse
Backwash is followed by a fast flow of water
down through the resin tank. The fast flow flushes
brine from the bottom of the tank, and packs the
resin bed.
After fast rinse, the water softening system returns to
soft water service.
Hard water
bypass OUT
Nozzle &
venturi
Hard water
IN
Hard water
bypass OUT
Hard water
IN
Soft water
OUT
Hard water
IN
Brine
valve
Brine
Drain
Drain
Drain
Resin bed
lifted and
expanded

NOTE: If the words PRESENT TIME do not show in the display, press
the
SELECT button until they do.
Press the UP or DOWN button to set. The UP button moves
the display ahead; the DOWN moves the time backward. If the
present time is between noon and midnight, be sure PM
shows . If the present time is between midnight and
noon, be sure AM shows .
When the present time shows in display, press
SELECT to set.
2
1
Upon installation and after an extended power outage. See the
Program Memory section.
■When the transformer is plugged into the electrical outlet
12:00 AM is flashing and
PRESENT TIME shows in the display
area. Program the timer as instructed below. If
SR- - is flashing,
use the UP button to set the correct
SR code as follows: SR22. If
you pass by the correct code number, use the DOWN button.
Then, press the
SELECT button and program the timer below.
…
If the wrong SR code shows for your model, see Manually Initiated
Electronic Diagnostics
section.
■A “beeper” sounds while pressing buttons for timer
programming. One beep signals a change in the timer display.
Repeated beeps mean the timer will not accept a change from
the button you have pressed and you should use another button.
■To set the timer, you will use the UP, DOWN and
SELECT
buttons.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
9
SELECT
RECHARGE TONIGHT
RECHARGE NOW
TOUCH
HOLD
or TIME
HARDNESS
SmartWater Softening System
Profile
Set Present Time of Day
Timer Settings Required

Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
About the water softening system.
10
NOTE: If 15 and HARDNESS (factory default) do not show in the
display, press
SELECT until they do.
Press the UP or DOWN button to set your water hardness
number in the display. DOWN moves the display down to 1.
UP moves the display up to the maximum setting of 90.
NOTE: Each press of a button changes the display by 1 between
1 and 25. Above 25, the display changes 5 at a time…25, 30, 35, etc.
Holding a button in changes the numbers twice each second.
When the water hardness number shows, press SELECT to set.
You can get the grains per gallon (gpg) hardness of your water
supply from a water analysis laboratory, or call and ask your
local water department, if you are on a municipal supply.
2
1
Set Water Hardness Number
NOTE: RECHARGE TIME and a flashing 2:00 AM (factory default)
should show in the display. This is a good time for regeneration to
start (over in about 2 hours) in most households because water is
not in use. HARD WATER is bypassed to house faucets during
regeneration. See the
Automatic Hard Water Bypass During
Regeneration
section.
Press the UP or DOWN button to set the desired regeneration
start time.
NOTE: Each press of the buttons changes the time by one hour.
Holding the buttons in changes the time twice each second.
Be sure to observe the AM or PM as you did when setting
the time of day.
Press the
SELECT button once more.
The display shows the present time of day and
RECHARGE
TONIGHT
.
2
1
Set Regeneration (Starting) Time

During normal operation, the present time of day and AM or
PM shows in the time display area . When the demand
computer determines a regeneration is needed,
RECHARGE
TONIGHT
begins to flash in the display, along with the present time.
RECHARGE TONIGHT flashes until the next regeneration
start time, then changes to
RECHARGE NOW,
which flashes until the regeneration is over.
Sometimes, a manually started regeneration (recharge) may be
desired or needed.
Two examples:
■You have used more water than usual (house guests, extra
washing, etc.) and you may run out of soft water before the
next regeneration.
■You did not refill the storage tank with salt.
Use one of the following features to start a regeneration
immediately, or at the next preset regeneration start time.
RECHARGE TONIGHT
Touch (do not hold) the TOUCH or HOLD button. RECHARGE
TONIGHT
flashes in the time display area. A regeneration will occur
at the next preset regeneration start time. If you decide to cancel
this regeneration, touch the same button once more.
RECHARGE NOW
Press and hold the TOUCH or HOLD button until RECHARGE NOW
starts to flash in the time display area. The water softening system
begins an immediate regeneration and, when over in about two
hours, you will have a new supply of soft water. Once started, you
cannot cancel this regeneration.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
11
Normal Operation, Timer Displays
Feature: Optional Recharge Controls

Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
About the water softening system.
12
The timer computer has a self-diagnostic function for the electrical
system (except input power and water meter). The computer
monitors the electronic components and circuits for correct
operation. If a malfunction occurs, an error code appears in the
timer display.
The chart on
Error Codes shows the error codes that could
appear and possible defects for each code. While an error code is
displayed, all timer buttons are inoperable except for the
SELECT
button. SELECT remains operational so the service person can make
the
Manually Initiated Electronic Diagnostics to further isolate the
defect and check the water meter.
If electrical power to the water softening system is interrupted, the
time display is blank, but the timer keeps correct time for about six
hours. When power is restored, you have to reset the present time
only if the display is flashing. All other settings are maintained and
never require resetting unless a change is desired.
If the time is flashing after a long power outage, the water softening
system continues to work as it should to provide you with soft water.
However, regenerations may occur at the wrong time of day
until you reset the timer to the correct time of day.
Feature: Program Memory
Feature/Service: Automatic Electronic Diagnostics

ERROR CODE DISPLAYED ERR 01 ERR 02 ERR 03 ERR 04 ERR 05
POSSIBLE DEFECT
• motor • position • motor • position • timer
inoperative switch inoperative switch or (PWA)
or wiring wiring
harness harness
• wiring harness • timer • timer • timer
or connection (PWA) (PWA) (PWA)
to switch
• position switch
• timer (PWA)
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Service: Electronic Demand Time Features and Service
13
Service: Timer/Water Softening System, Service Checkout Procedure
If you are not getting soft water, and an error code is not displayed, use the
procedures below to find the problem. First make the following visual checks.
VISUAL CHECKS: Is there electrical power to the outlet the water softening system
transformer is plugged into?
Is there sufficient salt in the storage tank?
Is the plumbing bypass valve directing water for soft water
service?
Is the valve drain hose open to the drain, not elevated too high,
and unobstructed?
If you do not find a problem with the visual checks, continue below.
4
3
2
1
NO SOFT
WATER
TIMER SHOWS WRONG
TIME AND DAY, AND/OR
FLASHING.
TIMER DISPLAY
BLANK.
TIMER DISPLAY SHOWS CORRECT
TIME AND DAY AND IS STEADY.
Check electrical power to
timer (outlet, transformer,
power cable, all connections).
Do manual
diagnostics.
NO POWER
POWER OK
REPAIR AS
NEEDED
TIMER
DEFECTIVE
Do manual
diagnostics to
verify proper
function.
Electrical power was off.
Reset the correct time of
day.
Investigate reason for power loss.
To remove an error code: (1) Unplug transformer.
(2) Correct defect.
(3) Plug transformer in.
(4) Wait for at least 6 minutes. The error code will return if the reason
for the error code was not corrected.

Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
About the water softening system.
14
Service: Manually Initiated Electronic Diagnostics
To enter diagnostics, press and hold the SELECT button until
(000 – –) shows in the display.
A The first 3 digits indicate water meter operation
as follows:
■000 (steady) = soft water not in use…no flow
through the meter.
—OPEN A NEARBY SOFT WATER FAUCET—
■000 to 199 (continual) = repeats display for each
gallon of water passing through the meter.
If you don’t get a reading in the display, with faucet open,
pull the sensor from the valve outlet port. Pass a small
magnet back and forth in front of the sensor. You should get
a reading in the display. If you get a reading, unhook the in
and out plumbing and check the turbine for binding.
B The letter (P) and dash(es) indicate POSITION switch
operation. The letter appearing means the switch is closed;
the dash means the switch is open. Use the
TOUCH or HOLD
(RECHARGE TONIGHT – RECHARGE NOW)
button to manually
advance the valve into each cycle and check correct switch
operation.
1
CORRECT SWITCH
DISPLAYS VALVE CYCLE STATUS
— — Valve in service, fill, brining, backwash
or fast rinse position.
— P Valve rotating from one position to another
Turbine Switches
Water
Meter (A)
Switch
(B)
Motor
Turbine
Turbine
support &
shaft
Position
switch
Valve
outlet
Sensor
housing
OR

Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
15
CODE
C While in this diagnostic screen, the following
information is available and may be beneficial for
various reasons. This information is retained by
the computer from the first time electrical power
is applied to the face plate.
■Press the UP button to display the number
of days this face plate has had electrical power
applied.
■Press the DOWN button to display the number
of regenerations initiated by this face plate since
the SR code number was entered.
Press the
SELECT button and hold in three seconds
until a Service Rating code appears in the display.
For correct water softening system operation, the SR
number must be SR22.
To reset the code,
press the UP or DOWN button until
the correct number shows.
Press
SELECT to return to the present time display.
If the code was changed, make ALL the timer settings.
NOTE:
If the face plate is left in a diagnostic display or a
flashing display when setting times or hardness, present
time automatically returns if a button is not pressed
within four minutes.
3
2

Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
About the water softening system.
16
This check verifies proper operation of the valve motor, brine tank
fill, brine draw, regeneration flow rates and other controller
functions. First, make the initial checks and the
Manually Initiated
Electronic Diagnostics.
NOTE:
The face plate display must show a steady time (not flashing).
Press the
TOUCH or HOLD button and hold in for three seconds.
RECHARGE NOW begins to flash as the water softening system
enters the fill cycle of regeneration. Remove the brinewell cover
and, using a flashlight, observe fill water entering the brine
tank.
If water does not enter the tank, look for an obstructed nozzle,
venturi, fill flow plug, brine tubing, or brine valve riser pipe.
After observing fill, press the
TOUCH or HOLD button to move
the water softening system into brining. A slow flow of water to
the drain will begin. Verify brine draw from the brine tank by
shining a flashlight into the brinewell and observing a
noticeable drop in the liquid level.
NOTE: Be sure a salt bridge is not preventing water with salt contact.
If the water softening system does not draw brine, check:
■nozzle and/or venturi dirty or defective.
■nozzle and venturi not seated properly on gasket.
■restricted drain (check drain fitting and hose).
■defective nozzle and venturi seal.
■other inner valve defect (rotor seal, rotor & disc, wave
washer, etc.).
NOTE: If water system pressure is low, an elevated drain hose may
cause back pressure, stopping brine draw.
Again, press the
TOUCH or HOLD button to move the water
softening system into backwash. Look for a fast flow of water
from the drain hose.
A slow flow indicates a plugged top distributor, backwash flow
plug, or drain hose.
Press
TOUCH or HOLD button to move the water softening
system into fast rinse. Again look for a fast drain flow. Allow the
water softening system to rinse for a few minutes to flush out
any brine that may remain in the resin tank from the brining
cycle test.
To return the water softening system to service, press
TOUCH or
HOLD button.
5
4
3
2
1
Service: Manually Advanced Regeneration Check

Care and cleaning of the water softening system.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Checking the Salt Storage Level and Refilling
17
Brine (salt dissolved in water) is needed for each and every
regeneration. The water for making brine is metered into the salt
storage area by the water softening system valve and timer.
However,
you must keep the tank full of salt.
When to refill with salt: Check the salt level a few weeks after you
install the water softening system and every week after that. Refill
when the brine tank is from 1/3 to 1/2 full. Never allow the water
softening system to use all the salt before you refill it. Without salt,
you will soon have hard water.
Use clean water softening salts only, at least 99.5% pure. NUGGET,
PELLET or coarse SOLAR salts are recommended.
Do not use rock,
block, granulated or ice cream making salts.
They contain dirt and
sediments, or mush and cake, and will create maintenance
problems.
CAUTION: Water softening salt with iron removing additives: Some salts
have an additive to help the water softening system handle iron in
the water supply. Although this additive may help to keep the water
softening system resin clean, it may also release corrosive fumes that
weaken and shorten the life of some water softening system parts.
Do not use salt with iron removing additives.
Cleaning Iron Out of the Water Softening System
Your water softening system takes hardness minerals (calcium and
magnesium) out of the water. Also, it can control some (see
Specification Guidelines section) “clear water” iron. With clear water
iron, water from a faucet is clear when first put into a glass. After 15
to 30 minutes, the water begins to cloud or turn rust colored. A
water softening system
WILL NOT remove any iron that makes the
water cloudy or rusty as it comes from the faucet (called red water
iron). To take red water iron out of water, or over the maximum of
clear water iron, an iron filter or other equipment is needed.
If your water supply has clear water iron, periodic resin bed
cleaning is needed. Clean the bed at least every six months, or more
often if iron appears in the soft water between treatments, using a
resin bed cleaner. Follow directions on the resin bed cleaner
container. Resin bed cleaner is available from most hardware
stores.

Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
Care and cleaning of the water softening system.
18
Breaking a Salt Bridge
Sometimes, a hard crust or salt bridge forms in the salt
storage area. It is usually caused by high humidity or the
wrong kind of salt. When the salt bridges, an empty space
forms between the water and salt. Then salt will not dissolve
in the water to make brine.
If the brine tank is full of salt, it is hard to tell if you have a
salt bridge. Salt is loose on top, but the bridge is under it.
The following is the best way to check for a salt bridge.
Salt should be loose all the way to the bottom of the tank.
Take a broom handle or like tool, and carefully push it
down into the salt, working it up and down. If the tool strikes
a hard object (be sure it’s not the bottom or sides of the
tank), it’s most likely a salt bridge. Carefully break the
bridge with the tool.
Do not pound on the walls of the tank.
If the wrong kind of salt made the bridge, take it out. Then
fill the tank with nugget or pellet salt only. In humid areas, it
is best to fill with less salt, more often.
Cleaning the Nozzle and Venturi Assembly
A clean nozzle and venturi is needed for the water softening
system to work properly.
This small unit makes the suction
to move brine from the salt storage area to the resin tank
during regeneration. If it becomes plugged with sand, dirt,
etc., the water softening system will not work and you will
get hard water.
To get to the nozzle and venturi remove the water
softening system top cover. Be sure the water softening
system is in service cycle (no water pressure at nozzle and
venturi). Then, while holding the nozzle and venturi
housing with one hand, remove the cap. Lift out the screen
support and screen, then the nozzle and venturi. Wash
and rinse the parts in warm water until clean. If needed,
use a small brush to remove iron or dirt. Also check and
clean the gasket.
NOTE: Some models have a small flow plug located in the
nozzle and venturi, and/or a small cone shaped screen in
the housing. Be sure to check and clean these parts, if your
model is so equipped.
Carefully replace all parts in the correct order. Lightly
lubricate the o-ring seal with clean silicone grease or
petroleum jelly and place in position.
Install and tighten the
cap, by hand only. Do not over-tighten the cap or housing.
Push tool into salt
bridge to break
Pencil
mark
Broom
handle
Cap
O-ring seal
Screen
support
Screen Screen
Nozzle &
Venturi
Nozzle & Venturi
housing
Gasket
*Fill flow
plug
Salt
Salt
bridge
Water
level
1″–2″
IMPORTANT: Be sure small holes in the
gasket are centered directly over the
small holes in the nozzle and venturi
housing.
*INSTALL WITH NUMBERED SIDE UP,
CONCAVE SIDE DOWN

Before you call for service…
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Troubleshooting Tips
Review the charts on the following pages first and you may not
need to call for service.
Problem Possible Causes What To Do
Water feels slippery Absence of hardness •This is normal.
after installation of minerals
water softening system
Water softening system
Water softening system •Does not use much salt
not using any salt is a “demand” unit to regenerate—very
efficient.
Possible salt bridge •See the
Care and Cleaning
section.
Possible plugged nozzle •See the
Care and Cleaning
and venturi section.
Water is blue color Acidic water in •Have the water tested
after water softening copper plumbing at once.
system was installed
WARNING:
Do not drink the water until
problem has been corrected.
Water softening system
Meter turbine stuck •Call for service.
not regenerating
Sensor wire corroded •Call for service.
Face plate defective •Call for service.
No power to unit •Check the circuit breaker
or fuses.
Cloudiness on Combination of soft •This is called etching and
glassware water and too much is permanent. To prevent
(automatic detergent this from happening, use
dishwashers) less detergent if you have
soft water. Wash glassware
in the shortest cycle that
will get them clean.
Salty tasting water Low water pressure •Check pressure; should be
after installation minimum 20 psi.
Restricted drain hose •Clean and reconnect hose.
19

Troubleshooting Tips
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
Before you call for service…
20
Problem Possible Causes What To Do
No soft water Faucet or fixture where • To conserve salt, the installer
sample was taken not may have isolated some fixtures
plumbed to soft water. (outside faucets, toilets, etc.)
NOTE: Be sure sample is from soft water. From the outlet
from a faucet that does not of the water softening system,
mix soft and hard water. For trace the water flow path, in
example, a single lever house plumbing. If soft water
kitchen faucet, if the cold is not directed to a faucet or
side is plumbed to hard water fixture where wanted, consult
a plumber.
No salt in the brine tank •Check for a salt bridge or, if the
or salt bridged
tank is empty, refill with
recommended salt. Press (for
3 seconds) the
TOUCH or HOLD
button to start an immediate
regeneration and restore soft
water supply.
Transformer unplugged •Check for a loss of electrical
at wall outlet or power power to the water softening
cable to water softening system due to any of these
system not connected conditions and correct as
needed. With the
power supply
Fuse blown or circuit restored, observe the face plate
breaker popped on circuit time display and read
Program
to electrical outlet Memory section.
Electrical outlet on
NOTE: The electrical outlet for the
a circuit that can be water softening system should be
switched off continuously live so it cannot be
switched off.
Manual bypass valve in •Be sure the bypass valve stem
bypass position
is positioned properly. Observe
instruction on the decal at the
end of the stem.
Valve drain hose pinched, •
Any restriction in this drain hose
plugged, elevated too high may prevent proper operation of
or otherwise restricted the nozzle and venturi and
reduce or prevent brine draw
during regenerations.