GE GNWH38S User manual

1
49-50203-3 (12-12 GE)
GEAppliances.com
GENERAL ELECTRIC COMPANY, Appliance Park, Louisville, KY 40225
REQUIRED TOOLS AND ACCESSORIES
FOR INSTALLATION
2 Adjustable wrenches
Pipe cutter
Ruler or tape measure
Cordless drill
File
Emery paper
Screwdriver
Additional installation parts may be required:
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Optional accessories are available (Visa, MasterCard or Discover cards
accepted) by visiting our Website at GEAppliances.com or from Parts
and Accessories, call 800.626.2002 (U.S.) or 800.663.6060 (Canada).
CONTENTS INCLUDED WITH PRODUCT
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Product literature
Canister wrench
Timer and batteries
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4 Hex-head screws and 4 Hex washer-head screws
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SAFETY PRECAUTIONS
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WARNING:Do not use with water that is
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Check with your local public works department for plumbing
codes. You must follow their guides as you install the Heavy-
Duty Water Filtration System.
Use the Heavy-Duty Water Filtration System on a potable, safe-
to-drink, home COLD water supply only. The filter cartridge will
not purify water or make unsafe water safe to drink.
Protect the Heavy-Duty Water Filtration System and piping
from freezing. Water freezing in the system will damage it.
Your Heavy-Duty Water Filtration System will withstand up to
125 psi water pressure. If your house water supply pressure is
higher than 80 psi during the day (it may reach higher levels
at night), install a pressure-reducing valve before the system is
installed.
Do not install on HOT WATER7KHWHPSHUDWXUHRIWKHZDWHU
supply to the Heavy-Duty Water Filtration System must be
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PROPER INSTALLATION
This Heavy-Duty Water Filtration System must be properly installed and located in accordance with the Installation
Instructions before it is used.
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Installation Instructions Heavy-Duty Water Filtration System
GNWH38S

2
Filter Cartridge Replacement
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Installation Overview
NOTE: Be sure to allow a minimum space
of 11ø2”–2” under the filter for removing the
sump to change the cartridge.
Turn canister
wrench
clockwise to
remove Canister
STEP-BY-STEP INSTALLATION INSTRUCTIONS
Turn
clockwise
to remove
canister
Turn
counterclockwise
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Red pressure-
release button
Filter
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Filter canister
Head
Remote timer
Recommended
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Recommended
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Ferrule
Hex nut
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Ferrule
Hex nut
11ø2s–2s
Typical installation
0RXQWLQJ
bracket
CARTRIDGE SPECIFICATIONS
Performance Data
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months
Testing was performed under standard laboratory conditions; actual performance may
vary.
Influent Challenge Reduction Average
Substance Concentration Requirements Reduction
Standard 42
&KORULQH PJ/ r10% t50% 80%
FXHTC Cartridge

3
STEP-BY-STEP INSTALLATION INSTRUCTIONS (cont.)
Select Location
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It is recommended that a shut-off valve be placed on both sides of the filter.
It is recommended that a mounting bracket be used.
Installing the Unit
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Final Check
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Cut Water Line
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Clamp
Ground wire
Install Mounting Bracket and Fittings
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EHLQVWDOOHGRQDQ\RWKHUW\SHRIWXELQJSODVWLF39&JDOYDQL]HGFRQVXOWD
TXDOLILHGSOXPEHUIRUDGGLWLRQDOKDUGZDUH
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2 $SSO\RUZUDSVRI7HIORQWDSHLQDFORFNZLVHGLUHFWLRQ
WRWKHSLSHWKUHDGVRIHDFKILWWLQJDO NOT use joint
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7HIORQ
tape
Hex Nut %UDVVIHUUXOH Hex Nut
%UDVVIHUUXOH
D

4
Ref. No. Part No. Part Description
002 HDCAP Head 1
003 WHTIMER Timer 1
  +'5,1* 25LQJ 
005 HDSMP Canister 1
  +':51&+ +RXVLQJ:UHQFK 
  );+7& )LOWHU(OHPHQW³&DUERQ)LOWHU 
  );+6& )LOWHU(OHPHQW³3OHDWHG
  +'%5.7 0RXQWLQJ%UDFNHW 
999 49-50203-3 PM Installation Instructions 1
To obtain replacement parts, call toll-free 800.626.2002 (U.S.),
800.663.6060 (Canada–English), 800.361.3869 (Canada–French).
* );+6&QRWFHUWLILHGE\16)IRUXVHLQWKH*1:+6
008
PARTS LIST
003
002
004
005
006
999
007
Timer Installation and Reset Instructions
Timer cap
Timer base
Timer seat
Head
2 AAA
batteries
Timer battery installation and change
Insert coin or screwdriver in the slot between timer cap
DQGEDVH*HQWO\SU\WKHPRSHQDQGVHSDUDWHWLPHU
EDVHIURPFDS,QVWDOORUFKDQJHQHZ$$$
YROWEDWWHULHV$IWHUKDYLQJWKHEDWWHULHVLQSODFHOLQH
XSWKHEDVHDQGFDSDQGVQDSWKHPEDFNWRJHWKHU
,WLVUHFRPPHQGHGWRFKDQJHWKHEDWWHULHVDWOHDVWHYHU\
ILOWHUFKDQJHV
'RQRWPL[ROGDQGQHZEDWWHULHV'RQRWPL[DONDOLQH
VWDQGDUGFDUERQ]LQFRUUHFKDUJHDEOH
QLFDGQLPKHWFEDWWHULHV
Installation of timer
+ROGWKHWLPHUERG\LQWKHFHQWHUDQGJHQWO\SXVKWLPHU
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DUHPRWHORFDWLRQIRUHDV\YLHZLQJ
Timer reset and application
$IWHUQHZEDWWHULHVDUHLQVWDOOHGRUILOWHULVFKDQJHGSXVK
DQGKROGWKHWLPHUEOXHUHVHWEXWWRQIRUDSSUR[LPDWHO\
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WLPHV7KHOLJKWZLOOIODVKDJDLQLQ
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Blue reset button

5
BEFORE YOU CALL FOR SERVICE…
Problem Possible Causes What To Do
Water contains tiny New filter cartridges contain  7XUQRQDZDWHUIDXFHWDQGDOORZWKHVHKDUPOHVVFDUERQSDUWLFOHVWR
black particles activated carbon, which is SXUJHIURPWKHFDUWULGJH7XUQRIIWKHIDXFHWZKHQWKHZDWHULVFOHDU
a harmless black powder.
Water has air bubbles Air in system after installation. :LOOJRDZD\DIWHUZDWHUUXQVIRUDZKLOH
and is cloudy
Indicator light on the Three months usage has occurred. 5HSODFHILOWHUFDUWULGJHDQGEDWWHULHVLQWKHWLPHU
timer is flashing This is the maximum life of the 5HVHWWLPHUE\KROGLQJGRZQWKHUHVHWEXWWRQIRUVHFRQGV
filter cartridges.
Indicator light on the Timer operating normally. /LJKWIODVKHGWLPHVZKHQUHVHW,WZLOOQRWIODVKDJDLQXQWLOPRQWKVWLPHU
is not working   KDYHSDVVHG
   1RDFWLRQUHTXLUHG
Batteries may need to be 2EVHUYHRULHQWDWLRQPDUNLQJVRQWKHKROGHUDQGLQVWDOOFRUUHFWO\
replaced or they may have been   5HSODFHEDWWHULHVLIWKH\DUHROG
installed incorrectly.
Timer not reset Reset button has built-in time delay. 5HVHWWLPHUE\KROGLQJGRZQUHVHWEXWWRQIRUVHFRQGV
Chlorine taste and /or The filter cartridge is no 5HSODFH);+7&ILOWHUFDUWULGJH
odor in the product water longer removing chlorine
from the water supply.
FXHSC Filter (pleated paper) is ,IFKORULQHUHGXFWLRQLVGHVLUHGFKDQJHWR);+7&ILOWHUFDUWULGJH
installed, which does not remove
chlorine.
Fittings are leaking Not enough sealing tape 8QVFUHZILWWLQJIURPKHDGDQGUHPRYHROGVHDOLQJWDSH$GGQHZVHDOLQJ
between fitting and head on fittings.  WDSHWRWKHILWWLQJ
Fitting has become loose. ,QVWDOOPRXQWLQJEUDFNHWLIQRWXVHG
   7LJKWHQILWWLQJVZLWKZUHQFK
Water dispenses The filter has been installed $WKUHHPRQWKFKDQJHRXWSHULRGLVUHFRPPHQGHG
very slowly for too long.  5HSODFHILOWHUFDUWULGJH
The filter cartridge has  +LJKVHGLPHQWOHYHOVFDQFDXVHSUHPDWXUHFORJJLQJ
become clogged. 5HSODFHILOWHUFDUWULGJH
Fittings are leaking Piping system is not 7KLVILWWLQJLVGHVLJQHGIRUµFRSSHUSLSHRQO\&RQVXOWDOLFHQVHG
between fitting and pipe 3/4”copper pipe.  SOXPEHULIRWKHUSLSLQJLVXVHG
Compression nut has become loose. 7LJKWHQWKHFRPSUHVVLRQQXWZLWKZUHQFKZKLOHKROGLQJRWKHUKDOIRI
    ILWWLQJZLWKVHFRQGZUHQFK
Canister is difficult Inlet water supply still on. 6KXWRIILQOHWZDWHUDQGSXVKUHGSUHVVXUHUHOLHIEXWWRQ
to remove Internal water pressure has not  3XVKUHGSUHVVXUHUHOLHIEXWWRQ
been relieved.
Leaking between Seal O-ring is missing or damaged. 5HSODFH2ULQJ3DUW+'5,1*
canister and head Canister is loose. 7XUQRIIZDWHUVXSSO\
   3UHVVUHGSUHVVXUHUHOLHIEXWWRQ
   7LJKWHQFDQLVWHUZLWKFDQLVWHUZUHQFK.
Troubleshooting Tips
Save time and money! Review the chart below
first and you may not need to call for service.


GE Water Filtration System Warranty.
All warranty service provided by our GE Authorized Servicer Network.
To schedule service, call us at 800.952.5039 in the U.S.,
or toll-free 866.777.7627 in Canada. Please have serial and model
numbers available when calling for service.
For The Period Of: GE Will Replace:
One Year Any partRIWKH:DWHU)LOWUDWLRQ6\VWHPH[FOXGLQJILOWHUVZKLFKIDLOVGXHWRDGHIHFWLQPDWHULDOVLQ
From the date of the ZRUNPDQVKLS'XULQJWKLV limited one-year warranty, GE will also provide, free of charge, all labor and
original purchase UHODWHGVHUYLFHWRUHSODFHWKHGHIHFWLYHSDUW
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use
within the USA. If the product is located in an area where service by a GE Authorized Servicer is not available, you may be
responsible for a trip charge or you may be required to bring the product to an Authorized GE Service location for service.
In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you
specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are,
consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
■Service trips to your home to teach you how to use
the product.
■Improper installation, delivery or maintenance.
■Failure of the product if it is abused, misused, altered, used
commercially or used for other than the intended purpose.
■Use of this product where water is microbiologically unsafe or
of unknown quality, without adequate disinfection before or
after the system. Systems certified for cyst reduction may be
used on disinfected water that may contain filterable cysts.
■Filter cartridges and batteries after 30 days from the date of
purchase.
■Damage to the product caused by accident, fire, floods or
acts of God.
■Incidental or consequential damage caused by possible defects
with this appliance.
What GE Will Not Cover:
Staple your receipt here.
Proof of the original purchase date
is needed to obtain service under
the warranty.
(;&/86,212),03/,(':$55$17,(6³<RXUVROHDQGH[FOXVLYHUHPHG\LVSURGXFWUHSDLUDVSURYLGHGLQWKLV
Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a
particular purpose, are limited to one year or the shortest period allowed by law.

7
NOTES

Consumer Support.
GE Appliances Website ,QWKH86GEAppliances.com
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WKH\HDU)RUJUHDWHUFRQYHQLHQFHDQGIDVWHUVHUYLFH\RXFDQQRZGRZQORDG2ZQHU·V0DQXDOVRUGHUSDUWVRUHYHQ
VFKHGXOHVHUYLFHRQOLQH
In Canada: www.GEAppliances.ca
Schedule Service ,QWKH86GEAppliances.com
([SHUW*(UHSDLUVHUYLFHLVRQO\RQHVWHSDZD\IURP\RXUGRRU6FKHGXOH\RXUVHUYLFHDW\RXUFRQYHQLHQFHE\FDOOLQJ
*(&$5(6GXULQJQRUPDOEXVLQHVVKRXUV
In Canada, call 1.800.561.3344
Real Life Design Studio ,QWKH86GEAppliances.com
*(VXSSRUWVWKH8QLYHUVDO'HVLJQFRQFHSW³SURGXFWVVHUYLFHVDQGHQYLURQPHQWVWKDWFDQEHXVHGE\SHRSOHRI
DOODJHVVL]HVDQGFDSDELOLWLHV:HUHFRJQL]HWKHQHHGWRGHVLJQIRUDZLGHUDQJHRISK\VLFDODQGPHQWDODELOLWLHV
DQGLPSDLUPHQWV)RUGHWDLOVRI*(·V8QLYHUVDO'HVLJQDSSOLFDWLRQVLQFOXGLQJNLWFKHQGHVLJQLGHDVIRUSHRSOHZLWKGLVDELOLWLHV
FKHFNRXWRXU:HEVLWHWRGD\)RUWKHKHDULQJLPSDLUHGSOHDVHFDOO7''*($&
In Canada,FRQWDFW 0DQDJHU&RQVXPHU5HODWLRQV0DEH&DQDGD,QF
Suite 310, 1 Factory Lane
0RQFWRQ1%(&0
Extended Warranties ,QWKH86GEAppliances.com
3XUFKDVHD*(H[WHQGHGZDUUDQW\DQGOHDUQDERXWVSHFLDOGLVFRXQWVWKDWDUHDYDLODEOHZKLOH\RXUZDUUDQW\LVVWLOOLQHIIHFW
<RXFDQSXUFKDVHLWRQOLQHDQ\WLPHRUFDOOGXULQJQRUPDOEXVLQHVVKRXUV*(&RQVXPHU+RPH6HUYLFHVZLOO
VWLOOEHWKHUHDIWHU\RXUZDUUDQW\H[SLUHVIn Canada, call 1.888.261.2133
Parts and Accessories ,QWKH86GEAppliances.com
,QGLYLGXDOVTXDOLILHGWRVHUYLFHWKHLURZQDSSOLDQFHVFDQKDYHSDUWVRUDFFHVVRULHVVHQWGLUHFWO\WRWKHLUKRPHV9,6$
0DVWHU&DUGDQG'LVFRYHUFDUGVDUHDFFHSWHG2UGHURQOLQHWRGD\KRXUVHYHU\GD\RUE\SKRQHDWGXULQJ
QRUPDOEXVLQHVVKRXUV
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred
to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
Customers in Canada VKRXOGFRQVXOWWKH\HOORZSDJHVIRUWKHQHDUHVW0DEHVHUYLFHFHQWHURUFDOO
Contact Us ,QWKH86GEAppliances.com
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In Canada: www.GEAppliances.ca
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