
Don’t risk it, use a licensed plumber.™
You have purchased a quality product from Reece Pty Ltd ABN
84 004 097 090 (“Reece”). This product is covered by a 15
year product warranty on the tank and push plate and a 3 year
warranty on internal components including valves, electronic and
pneumatic parts.
15 YEAR WARRANTY – DOMESTIC USE
This warranty covers faults in the product construction, material
and assembly. Products which are within 15 years from the date
of purchase, found upon inspection by an authorised Reece
representative, to be defective in construction, material or assembly,
will be repaired or exchanged with an equivalent product free of
charge. Replaced items become Reece’s property.
All replacement products will be available for collection without charge
to the customer at the nearest Reece branch to the customer’s
location, or elsewhere as agreed between the customer and Reece.
LABOUR
The labour for the replacement of products to which this warranty
applies will be supplied by Reece or relevant supplier using licensed
plumbers engaged by Reece or relevant supplier within 1 year from
the date of purchase.
Spare parts which are within 1 year from the date of purchase
found upon inspection by an authorised Reece representative to
be defective in construction, material or assembly, will be replaced
free of charge.
WARRANTY CONDITIONS
This warranty will apply only under all of the following conditions:
• The item has been installed by a licensed plumber
• The item has been installed for and subjected to domestic
residential use only
• Failure is due to a fault in the manufacture of the product
• Proof of purchase (including the date of purchase) is provided
• The installation of the product is in accordance with the instructions
provided
This warranty does not cover products purchased as an ex-display
without being fully checked and tested for sale by the manufacturer.
This warranty does not include faults caused by:
• Unsuitable or improper use
• Incorrect installation or installation not in accordance with the
instructions provided
• Installation or part installation by the purchaser or any person
other than a LICENSED PLUMBER
• Normal wear and tear
• Inadequate or complete lack of maintenance
• Chemical, electrochemical or electrical influences
• Harsh detergents or abrasive cleaners used on product finishes
1 YEAR WARRANTY – COMMERCIAL USE
‘Commercial’ use is all use other than for normal domestic residential
purposes, including use in non-business places as in public buildings,
schools, sports centres and in establishments that contain private
bathrooms with high frequency of use by many individuals, such as
hotels, motels, retirement villages and hospitals.
The Commercial warranty covers this product against manufacturing
faults in the construction, material and assembly of both the finished
products and any spare parts for a period of 1 year from the date of
purchase. Products and spare parts which are found upon inspection
by an authorised Reece representative to be defective in construction,
material or assembly will be repaired or exchanged free of charge.
Replaced items become Reece’s property. The labour for the
replacement of products and spare parts to which this warranty
applies will be supplied by Reece or relevant supplier using licensed
plumbers engaged by Reece or relevant supplier.
The Warranty Conditions and exclusions which apply to the domestic
use warranty also apply to this commercial warranty.
EXCLUSIONS
To the fullest extent permitted by law, Reece excludes all liability for
damage or injury to any person, damage to any property, and any
indirect consequential or other loss or damage.
CLAIM PROCEDURE
For all warranty queries customers are to contact the branch where the
product was purchased. These details can be found on your purchase
invoice. Our goods come with guarantees that cannot be excluded
under the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have
the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
REECE PRODUCT QUALITY GUARANTEE
OMEGA20, OMEGA60
MECHANICAL BUTTON/ACCESS PLATE
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