Generac Power Systems Mobile Link Unit User manual

Mobile Link Customer Support
http://support.mobilelinkgen.com
US: 1-855-436-8439
Canada: 1-844-843-9436
SAVE THIS MANUAL FOR FUTURE REFERENCE
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Mobile Link®Wi-Fi/Ethernet
Remote Monitoring
Installation and User Manual
TM

ii Installation and User’s Manual for Mobile Link®
Record the information found on the unit data
label on this page.
Always supply the complete model and serial
numbers of the unit when contacting an Inde-
pendent Authorized Service Dealer (IASD)
about parts and service.
Operation and Maintenance: Correct main-
tenance and care of the unit ensures a mini-
mum number of problems, and keeps
operating expenses at a minimum. It is the
operator’s responsibility to perform all safety
inspections, to verify all maintenance for safe
operation is performed promptly, and to have
the equipment inspected periodically by an
IASD. Normal maintenance, service, and
replacement of parts are the responsibility of
the owner/operator and are not considered
defects in materials or workmanship within the
terms of the warranty. Individual operating
habits and usage may contribute to the need
for additional maintenance or service.
Generator
Model:
Generator
Serial
Number:
Mobile Link
Serial
Number:
Date
Purchased:
(000393a)
WARNING
CANCER AND REPRODUCTIVE HARM
www.P65Warnings.ca.gov.

Installation and User’s Manual for Mobile Link®iii
Section 1: Safety Rules
Introduction ..................................... 1
Antenna Statement .............................1
Read This Manual Thoroughly ............1
Safety Rules.................................... 1
General Safety ................................ 2
General Safety Hazards.................. 2
Electrical Hazards ........................... 2
Explosion Hazards .......................... 3
Section 2: General Information
and Setup
Introduction ..................................... 4
Description ...................................... 4
Website Information Screens.......... 4
Mobile Link Wi-Fi/Ethernet 
Information Screen.......................... 4
Setup............................................... 6
Pre-Installation Signal 
Strength Test .................................. 6
Connect to Home Network ..................6
Section 3: Getting Connected
Connecting to Wi-Fi Networks......... 7
Connecting to New Wi-Fi Network ......7
Connecting to New Wi-Fi 
Network While Connected to 
Existing Network .................................7
Disconnecting From Wi-Fi Network.. 7
Section 4: Installation and
Operation
Mobile Link Kit Numbers ................. 8
Installation....................................... 8
Disabling On-Board Wi-Fi ...................8
Main Line Circuit Breaker Locations ...8
Preparing Generator 
(New Installations) ...............................9
Preparing Generator (Equipped 
with Existing Mobile Link Unit) ..........10
Connecting New Mobile Link Unit .....10
Complete Unit Installation 
(New and Retrofit) .............................12
Section 5: Registration
Section 6: Mobile Link Cellular
App
Mobile Link Setup App................... 14
After Connection ................................14
Dealer-Managed Plan .......................14
Compatibility .................................. 14
Table of Contents

Safety Rules
Installation and User’s Manual for Mobile Link®1
Section 1: Safety Rules
Introduction
Thank you for purchasing this home standby
generator product accessory.
NOTE: This device complies with Part 15 of
the FCC Rules (and with Industry Canada
license-exempt RSS standard(s)). Operation
is subject to the following two conditions:
•this device may not cause harmful interfer-
ence, and
•this device must accept any interference
received, including interference that may
cause undesired operation.
NOTE: Changes or modifications made to this
equipment not expressly approved by the
manufacturer may void the FCC authorization
to operate this equipment.
Antenna Statement
Under Industry Canada regulations, this radio
transmitter may only operate using an
antenna of a type and maximum (or lesser)
gain approved for the transmitter by Industry
Canada. To reduce potential radio
interference to other users, the antenna type
and its gain should be so chosen that the
equivalent isotropically radiated power (EIRP)
is not more than that necessary for successful
communication.
The information in this manual is accurate
based on products produced at the time of
publication. The manufacturer reserves the
right to make technical updates, corrections,
and product revisions at any time without
notice.
NOTE: Wi-Fi®is a registered trademark of
Wi-Fi Alliance®.
Read This Manual Thoroughly
If any section of this manual is not understood,
contact Mobile Link customer support at 1-
855-436-8439 (CAN 844-843-9436) or visit
www.mobilelinkgen.com for starting, operat-
ing, and servicing procedures. The owner is
responsible for correct maintenance and safe
use of the unit.
This manual must be used in conjunction with
all other supporting product documentation
supplied with the product and generator.
SAVE THESE INSTRUCTIONS for future ref-
erence. This manual contains important
instructions that must be followed during
placement, operation, and maintenance of the
unit and its components. Always supply this
manual to any individual that will use this unit.
Safety Rules
The manufacturer cannot anticipate every
possible circumstance that might involve a
hazard. The alerts in this manual, and on tags
and decals affixed to the unit, are not all
inclusive. If using a procedure, work method,
or operating technique that the manufacturer
does not specifically recommend, verify that it
is safe for others and does not render the
equipment unsafe.
Throughout this publication, and on tags and
decals affixed to the unit, DANGER,
WARNING, CAUTION, and NOTE blocks are
used to alert personnel to special instructions
about a particular operation that may be
hazardous if performed incorrectly or
carelessly. Observe them carefully. Alert
definitions are as follows:
NOTE: Notes contain additional information
important to a procedure and will be found
within the regular text of this manual.
These safety alerts cannot eliminate the
hazards that they indicate. Common sense
and strict compliance with the special
instructions while performing the action or
service are essential to preventing accidents.
(000100a)
Consult Manual. Read and understand manual
completely before using product. Failure to
completely understand manual and product
could result in death or serious injury.
WARNING
(000001)
DANGER
Indicates a hazardous situation which, if not avoided,
will result in death or serious injury.
(000002)
WARNING
Indicates a hazardous situation which, if not avoided,
could result in death or serious injury.
(000003)
CAUTION
Indicates a hazardous situation which, if not avoided,
could result in minor or moderate injury.

Safety Rules
2 Installation and User’s Manual for Mobile Link®
General Safety
General Safety Hazards
•For safety reasons, the manufacturer
requires this equipment be initially installed
by an IASD or other competent, qualified
electrician or installation technician who is
familiar with applicable codes, standards,
and regulations. The operator also must
comply with all such codes, standards, and
regulations. Repair generally requires sim-
ple replacement of the assembly with a
new unit, which can usually be performed
by the generator owner.
•Before performing any work near the gen-
erator, remove the control panel fuse and
disconnect the black negative (–) battery
cable to prevent accidental startup. When
disconnecting battery cables, always
remove the negative (–) battery cable first,
then remove the red positive (+) battery
cable. When connecting battery cables,
connect positive (+) battery cable first, and
then negative (–) battery cable.
Electrical Hazards
•This product is intended to be installed in
conjunction with an automatic standby gen-
erator. The generator may crank and start
at any time when utility is lost. When this
occurs, load circuits are transferred to the
STANDBY (generator) power source.
Before working on this generator (for
inspection, service, or maintenance), to
prevent possible injury, always set the gen-
erator to OFF mode and remove the 7.5A
fuse from generator control panel.
•Verify all appropriate covers, guards and
barriers are in place, secured, and/or
(000100a)
Consult Manual. Read and understand manual
completely before using product. Failure to
completely understand manual and product
could result in death or serious injury.
WARNING
(000129)
DANGER
Electrocution. High voltage is present at
transfer switch and terminals. Contact with live
terminals will result in death or serious injury.
(000130)
Accidental Start-up. Disconnect the negative battery
cable, then the positive battery cable when working
on unit. Failure to do so could result in death
or serious injury.
WARNING
WARNING
Risk of injury. Do not operate or service this machine
if not fully alert. Fatigue can impair the ability to
service this equipment and could result in death or
serious injury. (000215)
(000216)
WARNING
Injury and equipment damage. Do not use generator
as a step. Doing so could result in falling, damaged
parts, unsafe equipment operation, and could result
in death or serious injury.
(000167a)
Equipment damage. Do not make battery
connections in reverse. Doing so will result
in equipment damage.
CAUTION
(000144)
DANGER
Electrocution. Contact with bare wires,
terminals, and connections while generator
is running will result in death or serious injury.
(000188)
DANGER
Electrocution. Do not wear jewelry while
working on this equipment. Doing so will
result in death or serious injury.
(000104)
DANGER
Electrocution. Water contact with a power
source, if not avoided, will result in death
or serious injury.
(000191)
DANGER
Automatic start-up. Disconnect utility power and
render unit inoperable before working on unit.
Failure to do so will result in death or serious injury.
(000145)
DANGER
Electrocution. In the event of electrical accident,
immediately shut power OFF. Use non-conductive
implements to free victim from live conductor. Apply
first aid and get medical help. Failure to do so will
result in death or serious injury.
(000115)
Moving Parts. Do not wear jewelry when
starting or operating this product. Wearing
jewelry while starting or operating this product
could result in death or serious injury.
WARNING
(000187)
WARNING
Electrocution. Potentially lethal voltages are generated
by this equipment. Render the equipment safe before
attempting repairs or maintenance. Failure to do so
could result in death or serious injury.

Safety Rules
Installation and User’s Manual for Mobile Link®3
locked before operating the generator. If
work must be done around an operating
unit, stand on an insulated, dry surface to
reduce potential shock hazard.
Explosion Hazards
•Verify no combustible materials are left in
the generator compartment or on or near
the generator as FIRE or EXPLOSION may
result. Keep the area surrounding the gen-
erator clean and free from debris.
•Gaseous fluids, such as natural gas (NG)
and liquid propane (LP) gas, are extremely
EXPLOSIVE. Install fuel supply system
according to applicable fuel-gas codes.
Before placing the home standby electric
system into service, fuel system lines must
be correctly purged and leak tested accord-
ing to applicable code. Inspect the fuel sys-
tem periodically for leaks. No leakage can
be permitted.
(000192)
DANGER
Explosion and fire. Fuel and vapors are extremely
flammable and explosive. No leakage of fuel is
permitted. Keep fire and spark away. Failure to do
so will result in death or serious injury.
(000143)
Explosion and Fire. Fuel and vapors are extremely
flammable and explosive. Store fuel in a well
ventilated area. Keep fire and spark away. Failure to
do so will result in death or serious injury.
DANGER
(000282)
WARNING
Explosion and fire risk. Do not smoke near unit.
Keep fire and spark away. Failure to do so could
esult in death, serious injury, or property or
equipment damage.

General Information and Setup
4 Installation and User’s Manual for Mobile Link®
Section 2: General Information and Setup
Introduction
This section of the manual describes the fea-
tures and controls of the Mobile Link Wi-Fi/
Ethernet remote monitoring system. Every
effort was made to ensure that the information
and instructions in this manual were both
accurate and current at the time the manual
was written. However, the manufacturer
reserves the right to change, alter, or other-
wise improve this product or manual at any
time without prior notice.
Description
The Mobile Link Wi-Fi/Ethernet remote moni-
toring system allows generator status and
operating information to be monitored from
anywhere the owner has access to a local Wi-
Fi and/or Ethernet network. The Mobile Link
Wi-Fi/Ethernet unit is mounted on the inside of
the generator and communicates with the
generator’s controller via a serial port.
After the generator is registered with
www.MobileLinkGen.com,owners can log
onto the website to check on the current sta-
tus of the generator at any time. Registering
the generator also enables the system to
notify the owner of any change in operating
status.
The owner will be contacted by e-mail, push
notifications, or text messages if alarms or
warnings occur. The delivery method and fre-
quency of these alerts can be adjusted on the
website.
NOTE: E-mail and text notifications can be
managed through the website. Push notifica-
tions are also available and can be managed
through the use of the Mobile Link App. See
Mobile Link Cellular App for downloading
instructions.
Website Information Screens
The Mobile Link Wi-Fi/Ethernet unit sends
messages to alert the owner when scheduled
maintenance is required on the generator. The
generator’s total run hours can be viewed, and
a log of completed maintenance can be gen-
erated.
Generator exercise time can also be checked
and altered, if desired, through visiting
www.MobileLinkGen.com.
Wire Harness Part Numbers
10000038669 Mobile Link Accessory to
Evolution 2.0 Controller
10000030045 Mobile Link Accessory to Pre-
Evolution 2.0 Controller
G0064780 Mobile Link Adaptor Kit for
Liquid Cooled Product
Mobile Link Wi-Fi/Ethernet
Information Screen
See Figure 2-1 and Figure 2-2. Logging into
the Mobile Link App launches an Information
Screen. The Information Screen displays an
overview of each generator being monitored
by Mobile Link. A picture of the generator
appears on screen against a color-coded
background. Background color indicates at-a-
glance operating status:
•Green: Generator is ready to operate.
•Blue: Generator is currently operating.
•Yellow: Generator requires maintenance,
but is otherwise ready to operate.
•Red: Generator has a functional problem
and requires immediate service, or genera-
tor is set to OFF.
•Gray: Generator not connected to Mobile
Link.
An instrument cluster (A) displays total gener-
ator running time, time on backup power, time
on exercise, battery voltage, and fuel level
(diesel units only).

General Information and Setup
Installation and User’s Manual for Mobile Link®5
Figure 2-1. Mobile Link Information Screen
Figure 2-2. Mobile Link App Interface
009154
A
002726b
A

General Information and Setup
6 Installation and User’s Manual for Mobile Link®
Setup
Before installing the Mobile Link device,
perform the Pre-Installation Signal Strength
Test to determine if the existing Wi-Fi signal is
sufficient for use or if it must be boosted.
Pre-Installation Signal Strength
Test
NOTE: Most network routers automatically
broadcast their Wi-Fi network name every few
seconds. Network owners may choose to
disable broadcasting, making the home
network invisible.
1. See Figure 2-3. Position a mobile device in
the proposed generator installation loca-
tion.
Figure 2-3. Test Wi-Fi Signal Strength
2. Set up a mobile device (smartphone, tab-
let, or laptop) to detect Wi-Fi networks.
3. See Figure 2-4. Verify the home Wi-Fi net-
work is being detected by the mobile
device. Observe the Wi-Fi signal strength.
Figure 2-4. Signal Strength Display
•If the Wi-Fi signal is strong (B), the existing
network setup is acceptable. The Wi-Fi
module will operate from its location on the
generator.
•If the Wi-Fi signal is weak (C) or fluctuating,
or the network is not available, the home-
owner may need to consider upgrading
their wireless router, or using Ethernet con-
nectivity as an alternative. Any signal
boosters present in the system (e.g. a
repeater) should also be tested and
upgraded if necessary.
•If the Wi-Fi signal is weak and the network
cannot be upgraded, the homeowner
should consider using the Ethernet connec-
tivity option as an alternative, or the cellular
based Mobile Link accessory.
Connect to Home Network
Successful connection to the home network
must occur before the user can access any of
the features in the Mobile Link application.
and communicate with the Mobile Link
servers.
Before Starting
Verify the generator is registered and acti-
vated. To activate the generator, visit
www.activategen.com and follow the
prompts as directed.
B C

Getting Connected
Installation and User’s Manual for Mobile Link®7
Section 3: Getting Connected
Connecting to Wi-Fi Networks
Connecting to New Wi-Fi Network
1. Install the Mobile Link Wi-Fi/Ethernet
accessory.
2. The Mobile Link Wi-Fi/Ethernet accessory
will be immediately ready to connect after
the accessory is powered on.
3. Download “Mobile Link Setup” App on
Google Play or Apple Apps Store, if not
already installed.
4. Open “Mobile Link Setup” App and follow
guided instructions provided in the app.
NOTE: If existing connected network is no
longer available, device will immediately
return to “ready-to-connect” state. Follow
steps 3 and 4 to connect to a new network.
Connecting to New Wi-Fi Network
While Connected to Existing Network
1. Device must be powered off and powered
on to return to a “ready-to-connect” state
when still connected to an existing
network.
2. Unplug harness from device pigtail
attachment. Reattach harness to device
pigtail attachment.
3. Device will enter a “ready-to-connect”
state for 30 minutes after power is
restored to the device.
IMPORTANT NOTE: After 30 minutes, the
device is no longer in a “ready-to-connect”
state. The procedure above must be
repeated to put device in “ready-to-
connect” state.
4. Download “Mobile Link Setup” App on
Google Play or Apple Apps Store, if not
already installed.
5. Open “Mobile Link Setup” App and follow
guided instructions provided in the app.
Disconnecting From Wi-Fi
Network
The Mobile Link Wi-Fi/Ethernet accessory
must be powered off to remove it from a Wi-Fi
network.
NOTE: Stored Wi-Fi network information
cannot be removed from the device without
being replaced with new information. The
device must be powered down and remain
powered down to prevent the device from
reconnecting to a known network, until such
time reconnection is desired.

Installation and Operation
8 Installation and User’s Manual for Mobile Link®
Section 4: Installation and Operation
Mobile Link Kit Numbers
Installation
NOTE: Verify correct generator operation and
performance before adding a Mobile Link Wi-
Fi/Ethernet device during a new generator
installation.
Disabling On-Board Wi-Fi
Most generators with Evolution 2.0 controllers
are equipped with a Wi-Fi module on the rear
panel. Wi-Fi functionality (if enabled) must be
disabled before installing a Mobile Link Wi-Fi/
Ethernet device. Proceed as follows to disable
Wi-Fi:
1. See Figure 4-1. With the generator
operating, enter Wi-Fi menu by selecting
“WIFI” on the controller display.
Figure 4-1. Enter Wi-Fi Menu
NOTE: “WIFI” may not appear on the control-
ler display. In either of the following cases,
proceed to Main Line Circuit Breaker Loca-
tions:
•Blank space in this area indicates genera-
tor is not equipped with Wi-Fi.
•“WiFi Setup?” indicates generator is
equipped with built-in Wi-Fi, but functional-
ity is already disabled or has not been set
up.
2. See Figure 4-2. Use arrow keys to toggle
between “Yes” and “No.” Select “No” and
press ENTER.
Enable Wi-Fi?
- Yes +
009010
Figure 4-2. Enable/Disable Wi-Fi
3. Press ESCAPE to return to default control-
ler display.
NOTE: To enable built-in Wi-Fi:
1. Re-enter the Wi-Fi menu.
2. Toggle “Enable Wi-Fi” option to “Yes.”
3. Press ENTER.
4. Press ESCAPE to return to the default
controller display.
Main Line Circuit Breaker Locations
See Figure 4-3. Depending on the generator
model, the main line circuit breaker (MLCB)
(generator disconnect) is located either in an
external breaker box (A), or internally near the
controller (B).
Figure 4-3. MLCB Locations
Part No. Description
G007170-0 Mobile Link Wi-Fi/Ethernet
Device
009010
002951
B
A

Installation and Operation
Installation and User’s Manual for Mobile Link®9
Preparing Generator (New Installations)
1. Unlock both locks, open generator lid, and
remove front panel.
2. See Figure 4-4. If generator is equipped
with an internal breaker near the control-
ler, remove end panel from right side. Oth-
erwise, proceed to Step 3.
Figure 4-4. Removing End Panel
(Internal Breaker)
3. Turn generator OFF. Remove generator
panel fuse.
NOTE: There are different controller configu-
rations for various model years.
4. Turn main utility disconnect breaker in
home’s electrical panel to OFF or OPEN.
5. Using an appropriate fuse puller, remove
T1 fuse from transfer switch.
6. Disconnect negative (–) battery cable,
then positive (+) battery cable.
7. If generator is equipped with an external
breaker box, remove controller sheet
metal cover and fasteners.
8. See Figure 4-5. 2013 and later models
have a pre-positioned dimple on the end
panel. The dimple marks the center of the
mounting hole to be drilled.
Figure 4-5. Pre-Positioned Dimple
9. Inspect area behind external breaker box
to verify all wires are moved out of the way
to prevent damage during drilling.
IMPORTANT NOTE: Cover the breaker box
prior to drilling to prevent metal shavings
from entering breaker box.
NOTE: Models equipped with an internal
breaker mounted near the controller will
already have the end panel removed at this
point. Carefully place the end panel face up on
a clean, smooth, flat surface to avoid damag-
ing the paint.
10. Drill a 1-1/8 in (29 mm) diameter hole with
the dimple as the center point.
11. Proceed to Connecting New Mobile Link
Unit.
(000188)
DANGER
Electrocution. Do not wear jewelry while
working on this equipment. Doing so will
result in death or serious injury.
002727
002729

Installation and Operation
10 Installation and User’s Manual for Mobile Link®
Preparing Generator (Equipped with
Existing Mobile Link Unit)
1. Unlock both locks, open generator lid, and
remove front panel.
2. See Figure 4-6. If generator is equipped
with an internal breaker near the control-
ler, remove end panel from right side. Oth-
erwise, proceed to Step 3.
Figure 4-6. Removing End Panel
(Internal Breaker)
3. Turn generator OFF. Remove generator
panel fuse.
NOTE: There are different controller con-
figurations for various model years.
4. Set utility MLCB on home’s electrical panel
to OFF (OPEN).
5. Using an appropriate fuse puller, remove
T1 fuse from transfer switch.
6. Disconnect negative (–) battery cable,
then positive (+) battery cable.
7. Disconnect wire harness from Mobile Link
Wi-Fi/Ethernet device.
8. Unscrew, remove, and discard old Mobile
Link Wi-Fi/Ethernet device according to
local, state, or national laws.
9. If generator is equipped with an external
breaker box, remove controller sheet
metal cover and fasteners.
NOTE: Models equipped with an internal
breaker mounted near the controller will
already have the end panel removed at this
point. Carefully place the end panel face up on
a clean, smooth, flat surface to avoid damag-
ing the paint.
10. Proceed to Connecting New Mobile Link
Unit.
Connecting New Mobile Link Unit
1. See Figure 4-7. Push the threaded end of
the Mobile Link Wi-Fi/Ethernet device (A)
from the controller end panel from the
inside. Only the threads should show from
the outside of the enclosure.
Figure 4-7. Mobile Link Wi-Fi/Ethernet
Device Installation
2. Tighten supplied PVC nut (B) over the
exposed threaded portion of the unit and
tighten firmly.
3. Thread antenna (C) into Mobile Link Wi-Fi/
Ethernet device. Rotate antenna clock-
wise until secure. Position antenna point-
ing up.
NOTE: Do not overtighten antenna. Hand
tighten only.
4. Insert six pin harness connector from
Mobile Link Wi-Fi/Ethernet device into
mating connector of wiring harness. Con-
nector will only fit one way. DO NOT force
into place.
(000188)
DANGER
Electrocution. Do not wear jewelry while
working on this equipment. Doing so will
result in death or serious injury.
002727
010609
B
A
C
A
B
C

Installation and Operation
Installation and User’s Manual for Mobile Link®11
5. See Figure 4-8. With connector installed,
tighten plastic fitting to secure Wi-Fi/Ether-
net unit until tight and device is secured to
end panel.
•Align antenna vertically.
Figure 4-8. Mobile Link Wi-Fi/Ethernet
Device In Place
NOTE: Hold Mobile Link Wi-Fi/Ethernet
device firmly and tighten nut during installation
to avoid damage to unit wiring harness.
6. Route wire harness to back side of control-
ler. Wherever possible, bundle harness
with other wire looms to provide additional
support.
Continue Installation Process
•If this a new installation, proceed to Step 7.
•If this is a retrofit installation, proceed to
Complete Unit Installation (New and Retro-
fit).
7. (New installations only): Locate acces-
sory port. Accessory port is an eight-pin
connector on underside of controller.
•On models equipped with an external
breaker box, lift controller to gain
access to accessory plug location.
•See Figure 4-9. On models equipped
with an internal breaker mounted near
the controller, accessory port is visible
from battery compartment when end
panel is removed.
Figure 4-9. Accessory Port (Internal
Breaker)
NOTE: If there is a decal labeled “Port 1” or
“Accessory Prt 1,” remove decal to locate port.
8. Install eight pin connector harness into
open socket on controller.
NOTE: The connector will only fit one way. DO
NOT force.
9. For units equipped with Evolution 1.0
controllers or earlier: See Figure 4-10.
Loosen and remove nuts (A) from both
positive (+) and negative (–) battery termi-
nal screws on battery cables. Slide har-
ness power wires (B) over battery terminal
screws and replace nuts. Tighten securely.
Figure 4-10. Attach Harness Power Wires
NOTE: Harness power wires consist of a
black negative (–) wire and a fused red posi-
tive (+) wire.
10. Connect battery cables. Connect positive
battery cable first, then negative battery
cable.
010612
002733
(000167a)
Equipment damage. Do not make battery
connections in reverse. Doing so will result
in equipment damage.
CAUTION
004942
B
A

Installation and Operation
12 Installation and User’s Manual for Mobile Link®
Complete Unit Installation (New and Ret-
rofit)
1. Install end panel, controller, or sheet metal
controller cover. Install and tighten retain-
ing fasteners.
2. Verify generator is OFF.
3. Install generator controller fuse.
4. Install T1 fuse into transfer switch using an
appropriate fuse puller.
5. Turn main breaker in the home electrical
panel to ON. On generator control panel,
follow installation wizard and validate cor-
rect date, time, etc.
6. Place generator in AUTO.

Registration
Installation and User’s Manual for Mobile Link®13
Section 5: Registration
Once the Mobile Link Wi-Fi/Ethernet device
has been installed, it should be registered and
activated to obtain full benefits of product
capabilities.
Gather the following information prior to initiat-
ing registration process:
•E-mail address
•Mobile Link Serial Number located on
label on back of unit. A second label on
packaging also includes the serial number.
•Generator serial number located on label
plate, near control panel console.
•Mailing address
•Valid credit card
•Address of generator location (if different
than mailing address)
Go to www.MobileLinkGen.com to complete
the registration process. The welcome screen
is shown in Figure 5-1.
1. Click “Sign Up” (A).
2. Enter requested information when prompt-
ed, then click “Sign Up.” (B)
3. Enter requested generator enrollment
information when prompted, then click
“Enroll.”
NOTE: The Mobile Link serial number is
located on the bottom of the device and on the
device packaging. The generator serial num-
ber is located on or in the area of the control
panel.
4. Select the types of alerts to receive, how
often to receive them, and whether the
alerts should be sent as text messages, e-
mail messages, or both.
•Text alert settings can be configured to
deliver notifications of any or all
changes in generator status.
•Status changes include such events as
faults, warnings, exercise confirma-
tions, or maintenance reminders.
Figure 5-1. Mobile Link Information Screen
009155
A
B

Mobile Link Cellular App
14 Installation and User’s Manual for Mobile Link®
Section 6: Mobile Link Cellular App
Download the Mobile Link Cellular for Genera-
tors app:
See Figure 6-1. The Mobile Link Cellular app
provides generator data optimized for your
mobile device:
•View current generator status and upcom-
ing maintenance needs.
•Remotely set the generator’s exercise time.
•Review generator’s run and maintenance
history.
•Receive generator status change mes-
sages, alarms, or warnings through e-mail,
push notifications, or text messages.
Figure 6-1. Mobile Link Cellular for
Generators App
Mobile Link Setup App
“Mobile Link Setup” app guides users through
the wireless connection process, allowing the
generator to communication with the home
Wi-Fi network.
NOTE: For additional connection assistance,
or for inquires about a Mobile Link Dealer-
Managed plan, contact an IASD.
After Connection
Once connected, users should download the
free “Mobile Link for Generators” app to moni-
tor generator status from anywhere at any
time. Users can:
•See generator status and upcoming
maintenance needs.
•Set generator exercise schedule.
•See generator’s run and maintenance
history.
•Be alerted when the generator status
changes.
•Update generator software.
Dealer-Managed Plan
The Dealer-Managed Plan allows a local
dealer to gain detailed insights on the operat-
ing status of the connected generator to help
provide informed, timely, and even remote
generator service. The plan provides:
•Rapid and remote assistance with fault or
warning messages.
•Remote control and update of maintenance
schedule information.
•On-demand generator test execution for
diagnostic purposes.
•Increased attention and involvement in the
generator’s health and performance.
Contact a participating IASD for more informa-
tion.
Compatibility
Mobile Link and “Mobile Link Setup” apps
work with select automatic home standby gen-
erators from Generac, Centurion, Honeywell,
Eaton, and Siemens.
010517

Mobile Link Cellular App
Installation and User’s Manual for Mobile Link®15
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Part No. A0000349354 Rev. A 02/19/2020
©2020 Generac Power Systems, Inc.
All rights reserved
Specifications are subject to change without notice.
No reproduction allowed in any form without prior
written consent from Generac Power Systems, Inc.
Generac Power Systems, Inc.
S45 W29290 Hwy. 59
Waukesha, WI 53189
1-888-GENERAC (1-888-436-3722)
www.generac.com