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Copyright © 2017 GenTent® Safety Canopies, LLC –All Rights Reserved V6.6.2–November, 2017
Limited Warranty
What is Covered
This warranty covers any defects in materials or workmanship of the GenTent® Safety Canopy
under normal use in winds up to seventy mph and snow loads up to eighteen inches, with the
exceptions stated below.
Coverage Period
The warranty runs from the date on your GenTent® product receipt. Warranty period for hardware
components is three (3) years. Warranty period for STORMBRACER EXTREME canopies (or USA
Flag on logo) is three (3) years. Warranty period for Stormbracer canopies without the
Extreme version isignia is one (1) year.
What is not Covered
This warranty does not cover issues resulting from improper installation or issues resulting from
not adhering to the Warnings and Cautions as stated in this GenTent Product Installation and
Safety Manual. This warranty does not cover fading or discoloration caused by exposure to
sunlight or chemicals, slight fabric color mismatches, or deterioration due to exposure to
chemicals. This warranty does not cover abuse, misuse, or neglect including, but not limited to,
lost parts, over tightening clamps, blocking a running portable generator exhaust with parts of the
GenTent, or rips, tears or breaks due to sharp and/or heavy and/or falling objects or animals. This
warranty does not cover issues arising because of modifications made to your portable generator
or to the GenTent® that have not been specified by the manufacturer.
GenTent products or components returned without an RMA and proof of purchase are not covered
(see How to Get Service). Also, consequential and incidental damages are not recoverable under
this warranty. Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
What GenTent Safety Canopies LLC Will Do
GenTent Safety Canopies, LLC will repair any GenTent canopy or replace any GenTent frame or
clamp component that proves to be defective in materials or workmanship during the term of this
Warranty. In the event repair of a GenTent canopy is not possible, GenTent Safety Canopies will
replace your GenTent canopy with a new GenTent canopy of similar composition and price.
How to Get Service
Contact
GenTen
t
Safety
Canopies
LLC
by
emaili
ng
[email protected], calling 781-334-8368 or writing us at the address below to discuss your Warranty concern and obtain a RMA (return
materials authorization). You must provide a copy of the original receipt or packing slip that you
received as part of your purchase.
GenTent Safety Canopies, LLC
Attn: Customer Warranty Service
44 Gile Rd
Nottingham, NH 03290
How State Law Applies
This warranty gives you specific legal rights, and you may also have other rights which vary from
state to state.