German pool SGM-4228L User manual

P.1
360° Multi-Oscillation Fan RHS-126
Please read these instructions and warranty information carefully
before use and keep them handy for future reference.
Online Warranty Registration
USER MANUAL
Steam & Grill Microwave Combi Oven SGM-4228L

P.2
Please register your warranty information now !
For Warranty Terms & Conditions,
please refer to the last page of this user manual.
請即進行保用登記！
有關保用條款細則，請看說明書最後一頁。

P.3
Table of Contents
Warnings & Safety Precautions
Product Structure
Installation Instructions
Operation Instructions
Cleaning & Maintenance
Troubleshooting
Technical Specication
Warranty Terms & Conditions
04
07
08
09
16
17
19
35

P.4
Warnings & Safety Precautions
WARNING!
Read all instructions carefully before using this product.
• This product is for domestic indoor use only. If this product is used for any commercial, industrial,
rental or other purposes, product warranty will be VOIDED.
• This product is not intended for use by children or persons with reduced physical, sensory
or mental capabilities, or lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of this product by an adult responsible for their safety.
• Mind your children and DO NOT let children play with this product.
• Cleaning and user maintenance shall not be made by children without supervision.
• Check the voltage indicated on the rating label before using this product.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or
similarly qualied persons in order to avoid hazards.
• Unplug this product from the power source before cleaning and maintenance.
• Contact German Pool authorized service technician for repair or maintenance of this product.
1. DO NOT use this product for any purpose other than cooking.
2. This product is not intended for use by children or persons with reduced physical, sensory
or mental capabilities, or lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of this product by an adult responsible for their safety.
3. After each use, remove and clean the cooking utensils, then wipe clean the oven cavity, door
seal and the surrounding small parts, in order to maintain hygiene and avoid the accumulation of
moisture inside this product.
4. Clean this product regularly and remove any food residue inside the oven cavity.
5. DO NOT leave cooked items inside the oven cavity for too long to avoid greasy vapors condensing
and corroding the product.
6. If this product will not be used for an extended period of time, thoroughly clean the oven cavity
and oven door, and dry off the cavity with Heat Dry Function to avoid odor from forming. After-
wards, disconnect the product from the power source.
7. Disconnect this product from the power source, and wait until product has completely cooled
down before cleaning.
8. Use only citric acid based descaling agent or descaling tablet when removing scale inside this
product. DO NOT use vinegar or cleansers containing vinegar to clean this product.
9. Use neutral cleansers to clean the grill rack, baking tray and all the other accessories.
10. DO NOT use abrasive cleanser or sharp metallic blade to clean any part of the oven door.
11. Failure to keep this product in a clean condition may lead to deterioration of the surfaces and
adversely affect the life of the product, and may even lead to safety hazards.
12. DO NOT use sharp cleaning tool, hard brush or corrosive cleanser to clean the baking tray and grill
pan to avoid damaging them. Use soft cloth moistened with diluted detergent to clean the surface
of the oven door.
13. When product is not in use, activate the Child Lock to avoid children accidentally operating this
product.
14. This product is intended only for use by adults who have read this user manual. For safety
reasons, DO NOT let children touch or operate this product, and children should be supervised at
all times.
15. DO NOT let children near or use this product without adult supervision. Keep children away from
this product when it is in use, as its accessible parts may become hot to the touch.

P.5
Warnings & Safety Precautions
16. Only when children have been given complete instructions and guidance on how to safely use this
product, and they understand that improper use will lead to danger, should children be allowed to
operate this product without adult supervision.
17. The elderly and inrm should be supervised when using this product.
18. Before disposing this product, turn off and disconnect from the power source; cut off and dispose
all power cords at the back of this product to prevent misuse.
19. DO NOT use this product to heat sealed container or metal can, as they may explode due to
pressure, causing damage to this product and may even cause personal injury or scalding.
20. DO NOT use rust-prone metal ware with this product as it may lead to corrosion.
21. When in use, accessible parts of this product may become hot, and remain hot for a while even
after product has been turned off. DO NOT touch these areas in order to avoid getting burnt.
22. Beware of hot liquid spillage when placing in or retrieving cooking utensil or tray from this product;
also take care not to touch the product or ceiling of the oven cavity to avoid getting burnt.
23. DO NOT retrot, dismantle or repair this product unless by a professional technician. Any
retrotting, improper installation, adjustment, maintenance and repair may lead to property
losses, personal injury even death. Maintenance or repair must only be performed by
professionally trained technician authorized by German Pool (HK) Ltd. Please contact German
Pool Customer Service & Repair Centre for assistance.
24. If this product shows damage, please turn off the product and disconnect the power source
immediately. If this product is not installed properly, disconnect the power source completely.
DO NOT use this product again until it has been repaired. DO NOT reconnect the power source.
Contact professional repair technician to repair the product.
25. Repair must be carried out by qualied trained technician. Repair made by unqualied person
may cause danger.
26. Within the warranty period, repair must only be carried out by qualied service technician
authorized by German Pool (HK) Ltd, otherwise the warranty will be voided.
27. If the power cord is damaged, to avoid hazards, it must be replaced by professional technician
from the manufacturer, its designated repair department or similar department.
28. If the oven door or door seal is damaged, stop using this product immediately, and DO NOT use
until it has been repaired by a qualied technician.
29. It is dangerous for anyone other than a qualied technician to perform maintenance on this
product, including removal of the protective cover that prevents leakage of microwave energy.
30. DO NOT place foreign objects such as metal, wire or nger inside the air inlet, air outlet or grille.
If any foreign object is accidently dropped into the product, turn off the product immediately and
disconnect from the power source, and contact a professional technician for assistance.
31. To avoid the possibility of electric shock, make sure the power source has been disconnected
before commencing repair work.
32. The packing materials of this product are eco-friendly, and generally can be recycled.
33. Make sure the plastic wrappings of this product are properly disposed of, and that they are kept
out of reach of children, as they may lead to accidental suffocation.
34. When this product generates high heat, the sound of food sizzling may be heard, this is a normal
phenomenon.
35. DO NOT heat food or liquid in a sealed container as it may lead to explosion.
36. For safety reasons, DO NOT store or use ammable explosive gases or liquids near this products.
DO NOT put ammable materials inside this product to avoid re hazards.

P.6
37. Constant monitoring is necessary when heating food in plastic or paper container as theses
materials may catch re.
38. If smoke is detected, turn off this product immediately and disconnect product from the power
source. Keep the oven door closed to contain the re from spreading.
39. If this product is placed next to a wall, partition, kitchen product, paneling etc., these partitions
and products should be made of non-combustible material, otherwise they must be covered
with appropriate non-combustible and heat insulating material, and must adhere to re safety
regulations.
40. DO NOT immerse this product in water or other liquids.
41. According to safety regulations, this product’s casing and electrical system must be earthed.
42. The recipes are for reference only, actual cooking time may be affected by circumstances such as
your preferred doneness, starting temperature, altitude, food quantity, food size, food shape, type
of cookware, etc. User can adjust cooking time according to preference.
43. When using Grill Function, if user is using a plastic container, must make sure it can withstand
300°C high temperature, otherwise the container may melt or break apart.
44. When using Microwave Function, if user is using a container, must make sure it can be used for
microwave heating. DO NOT use metal container, metal grill rack, metal tray, and DO NOT run the
Microwave Function when the oven is empty.
45. When closing the oven door, be careful not to get pinched by the hinge.
46. When retrieving hot food from the oven, user must wear heat-proof mittens to avoid getting burnt.
47. DO NOT use this product to heat raw or cooked eggs in their shells, as they may explode during or
after microwave heating.
48. This product will become hot when in use, DO NOT touch the heating elements when retrieving
food from this product.
49. Microwave heating of beverages can result in delayed eruptive boiling, therefore care must be
taken when handling the container.
50. If this product is installed in a cabinet with a decorative door, the decorative door must be kept
open when this product is in use.
51. The contents of feeding bottles and baby food jars must be stirred or shaken, and the tempera-
ture checked before consumption in order to avoid scalding.
52. Before using this product, make sure it is installed in a suitable location and properly installed
according to the directions in the “Installation Instructions” section. DO NOT block this product’s
air inlet, outlet and heat vent.
53. Use only thermometer and temperature sensor probe recommended for this product.
54. Before connecting to the power source, user must check that the mains power supply matches
the product’s rating label requirements. DO NOT remove this product’s rating label.
55. DO NOT dispose packing materials in the trash. Make sure to separate and recycle to your munic-
ipal recycling centre.
56. DO NOT clean this product with high pressure washer or steam cleaner to avoid causing short
circuit, re hazards, etc.
Warnings & Safety Precautions

P.7
Control Panel
Steam Tray Baking Tray Wavy Grill Pan Grill Rack
Product Structure
Main Body
Installation
Screw Points
Oven Door
Latch
Water Tank
Handle
Microcrystalline
Plate
Door Glass
Panel
Door
Handle
1. 使用微波時，不能使用金屬器
皿，不能加熱帶殼雞蛋及密閉
的食材
2. 使用微波時，將器皿置於底部
微晶板中心位置
3. 使用完畢，必須待內盤涼卻後
才能清潔，以免被高溫燙傷
4. 使用完畢，請及時清理爐腔及
接水盤的積水，並保持爐腔乾
燥以防止細菌滋生
1. When using Microwave Function,
DO NOT use metalware,
DO NOT heat eggs with shells,
and DO NOT heat sealed
containers
2. When using Microwave Function,
place cookware in the centre of
the microcrystalline plate
3. Product is HOT after use; let
trays cool down before cleaning
4. After use, clean off water in oven
cavity and water tray, and let oven
cavity dry off to avoid
bacteria growth
注意：
使用微波功能時，
禁止使用以下配件：
DO NOT use these accessories
when using Microwave Function:
烤架
Grill Rack
蒸盤
Steam Tray
烤盤
Baking Tray
波浪紋烤盤
Grill Pan
40mm
230mm
MODEL: EGG-252 Logo Position DesignMODEL: SGM-4228L Use of Accessories lable
1. 使用微波時，不能使用金屬器
皿，不能加熱帶殼雞蛋及密閉
的食材
2. 使用微波時，將器皿置於底部
微晶板中心位置
3. 使用完畢，必須待內盤涼卻後
才能清潔，以免被高溫燙傷
4. 使用完畢，請及時清理爐腔及
接水盤的積水，並保持爐腔乾
燥以防止細菌滋生
1. When using Microwave Function,
DO NOT use metalware,
DO NOT heat eggs with shells,
and DO NOT heat sealed
containers
2. When using Microwave Function,
place cookware in the centre of
the microcrystalline plate
3. Product is HOT after use; let
trays cool down before cleaning
4. After use, clean off water in oven
cavity and water tray, and let oven
cavity dry off to avoid
bacteria growth
注意：
使用微波功能時，
禁止使用以下配件：
DO NOT use these accessories
when using Microwave Function:
烤架
Grill Rack
蒸盤
Steam Tray
烤盤
Baking Tray
波浪紋烤盤
Grill Pan
40mm
230mm
MODEL: EGG-252 Logo Position DesignMODEL: SGM-4228L Use of Accessories lable
1. 使用微波時，不能使用金屬器
皿，不能加熱帶殼雞蛋及密閉
的食材
2. 使用微波時，將器皿置於底部
微晶板中心位置
3. 使用完畢，必須待內盤涼卻後
才能清潔，以免被高溫燙傷
4. 使用完畢，請及時清理爐腔及
接水盤的積水，並保持爐腔乾
燥以防止細菌滋生
1. When using Microwave Function,
DO NOT use metalware,
DO NOT heat eggs with shells,
and DO NOT heat sealed
containers
2. When using Microwave Function,
place cookware in the centre of
the microcrystalline plate
3. Product is HOT after use; let
trays cool down before cleaning
4. After use, clean off water in oven
cavity and water tray, and let oven
cavity dry off to avoid
bacteria growth
注意：
使用微波功能時，
禁止使用以下配件：
DO NOT use these accessories
when using Microwave Function:
烤架
Grill Rack
蒸盤
Steam Tray
烤盤
Baking Tray
波浪紋烤盤
Grill Pan
40mm
230mm
MODEL: EGG-252 Logo Position DesignMODEL: SGM-4228L Use of Accessories lable
1. 使用微波時，不能使用金屬器
皿，不能加熱帶殼雞蛋及密閉
的食材
2. 使用微波時，將器皿置於底部
微晶板中心位置
3. 使用完畢，必須待內盤涼卻後
才能清潔，以免被高溫燙傷
4. 使用完畢，請及時清理爐腔及
接水盤的積水，並保持爐腔乾
燥以防止細菌滋生
1. When using Microwave Function,
DO NOT use metalware,
DO NOT heat eggs with shells,
and DO NOT heat sealed
containers
2. When using Microwave Function,
place cookware in the centre of
the microcrystalline plate
3. Product is HOT after use; let
trays cool down before cleaning
4. After use, clean off water in oven
cavity and water tray, and let oven
cavity dry off to avoid
bacteria growth
注意：
使用微波功能時，
禁止使用以下配件：
DO NOT use these accessories
when using Microwave Function:
烤架
Grill Rack
蒸盤
Steam Tray
烤盤
Baking Tray
波浪紋烤盤
Grill Pan
40mm
230mm
MODEL: EGG-252 Logo Position DesignMODEL: SGM-4228L Use of Accessories lable

P.8
Installation Instructions
Installation Procedure
1. Open the oven door and use the screws and rubber spacers to x the product onto the kitchen
cabinet (there are screw holes on both sides of the front panel of the product). Make sure the
product is rmly xed, so that the product will not slant forward and damage the contents in the
oven during use.
2. Please refer to the diagram below when installing the product. To ensure that the product has
enough installation space and adequate ventilation, user is recommended to remove the kitchen
cabinet back panel.
Install rubber spacer
as shown in diagram

P.9
Operation Instructions
Cookware & Utensil Chart
Cookware & Utensil
Supplied Accessories
Others
Grill Bake Steam Proof Microwave
Steam Tray
Baking Tray
Wavy Grill Pan
Grill Rack
Clay/Ceramic Ware
Lacquerware
Metalware
Wood/Bamboo Ware
Aluminum Foil
Kitchen Paper
Plastic Plate
Heat-resistant
Glassware
Non Heat-resistant
Glassware
Non Heat-resistant
Plasticware
Heat-resistant Cling
Wrap
Disposable
Paperware
Heat-resistant Oven
Bag
Brown Paper Bag
Heat-resistant
Plasticware
WARNING!
• Wavy Grill Pan can be used for Grill Function and Micro. Grill Function ONLY.
• Cookware & Utensil Chart is for reference only. Please follow the temperatures and methods
recommended by the manufacturer of the utensil.
• When using Microwave Function, DO NOT use metal cookware or utensil.
• Please use wide-mouthed cookware.
×
√
√
√
×
√
×
√
√
×
×
√
√
×
×
√
×
×
×
×
× × √ √ √
√√√
√ √ √ √
√√ √
√
√√√√
√
√ √
√ √
√ √
√ √
√
×
√
× × × × ×
× ×
× × × × ×
×
× ×
×× ×
×
×
× ×
× ×
×
×
× ×
× ×
×
× × × √
× × × ×
× × × ×

P.10
Operation Instructions
Using The Water Tank
1. Fill up the water tank before using Steam Function.
2. Lightly push the water tank cover, the water tank will pop out. Pull out the water tank, lift the seal
ring and ll tank with water.
3. Push the seal ring back in place, and insert the water tank back into the water tank slot.
Note:
• Use only puried or distilled water, and wash the water tank regularly to prevent scale accumula-
tion.
• DO NOT overll to above the maximum water mark.
• Make sure the water tank lid and seal ring are properly closed before cooking to avoid water
spillage.
LED Display Panel
Display Function
Temperature / Power
Clock / Cooking Time
When icon is lit, it means water tank is empty and needs rell
When icon is lit, it means Child Lock is activated and all keys stop responding
When icon is lit, it means Timer Function is activated
The icon blinks when setting the clock

P.11
Operation Instructions
Control Panel
Control Keys
Control Key Function
Steam
Grill
Microwave
Recipes
Lamp/Child Lock
Combi
Increase/Decrease
Time
Temperature
On/Off
Start/Pause
In standby state, tap key to select Steam Function
In standby state, tap key to select Grill Function
In standby state, tap key to select Microwave Function
• In standby state, tap key to select Preset Recipes
Function
• Tap key repeatedly to cycle among Steam, Grill,
Microwave Recipes and Assist Functions
• In standby state, tap key to select Combi Function
• Can combine up to 3 functions at a time
• After power is connected, tap and hold key for 3 seconds
to enter standby state
• In standby state, tap and hold key for 3 seconds to enter
sleep state
• During cooking, tap key to cancel cooking and return to
standby state
• After selecting cooking mode, tap key to adjust cooking
time
• In standby state, tap key twice to enter Clock setting
• In standby state, tap and hold key for 3 seconds to enter
Timer setting
• Tap key to turn oven lamp on and off
• Tap and hold key for 3 seconds to activate or deactivate
Child Lock
Tap key to select temperature, time, mode and recipe
After selecting cooking mode, tap key to adjust cooking
temperature or microwave power
Tap key to start or pause cooking
COMBI
PREHEAT HOT
BAKE
CONVECTION
AIR FRY
GRILL
STEAM GRILL
MICRO. GRILL
STEAM
MICRO. STEAM
COMBI
MODEL: EGG-252Logo Position DesignMODEL: SGM-4228 Display Panel

P.12
Operation Instructions
Microwave, Steam & Grill Functions
1. In standby state, tap MICROWAVE / STEAM / GRILL to select corresponding function.
• When Steam Function is selected, tap INCREASE or DECREASE key to select Steam /
Micro.Steam Mode.
• When Grill Function is selected, tap INCREASE or DECREASE to select Preheat /
Bake / Convection / Air Fry / Grill / Steam Grill / Micro. Grill Mode.
2. To adjust temperature, tap TEMPERATURE then tap INCREASE or DECREASE to adjust
temperature; to adjust microwave power, tap INCREASE or DECREASE to adjust power.
3. To adjust cooking time, tap TIME then tap INCREASE or DECREASE to adjust time.
4. After selection is completed, tap START/PAUSE to begin cooking.
5. When cooking is in progress, user may tap TEMPERATURE key or TIME key to adjust cooking
temperature and time (microwave power is not adjustable); if no further command is received
in 3 seconds, the product will automatically acknowledge adjustment as conrmed and resume
cooking.
6. When cooking is completed, buzzer will beep 5 times.
WARNING!
• When using Micro. Grill Mode, user MUST use the Microwave Grill Pan that comes with this
product, DO NOT use any other cookware. If the PPS protectors on the sides of the pan are
missing or damaged, DO NOT use this function.
• When using functions with microwave, DO NOT use metal cookware or utensil, and DO NOT run
Microwave Function when the oven cavity is empty.
Note:
• Time is not adjustable when using Grill Function’s Preheat Mode.
• Before using any function with steam, make sure the water tank is full; after cooking, be careful of
hot steam when opening the oven door.
• After cooking is nished, if the product does not receive any further command in 3 minutes,
product will automatically enter standby state.
• In standby state, if the product does not receive any further command in 30 minutes, product will
automatically enter sleep state.
Setting The Clock
1. Connect to the power source. Product enters sleep state, ON/OFF key blinks. Tap and hold ON/
OFF key to enter standby state. LED display shows 00:00.
2. Tap and hold TIME key for 3 seconds to enter Clock Settings. TIME indicator light lights up.
3. Hour position 00:00 on LED Display Panel blinks. Tap INCREASE or DECREASE key to adjust
the hour, tap TIME key to conrm; then minute position 00:00 on LED Display Panel will blink,
tap INCREASE or DECREASE key to adjust the minute.
4. If no further command is received in 3 seconds, the product will automatically conrm the current
clock setting.

P.13
Operation Instructions
Function
Microwave
Steam
Grill
Mode Adjustable
Temperature Adjustable Time
/
Steam
Micro. Steam
Preheat
Bake
Convection
Air Fry
Grill
Steam Grill
Micro. Grill
100-1000W
30-120°C
Not Adjustable
100-230°C
100-200°C
100-230°C
100-230°C
100-200°C
100-230°C
100-230°C
00:00-99:00
01:00-99:00
01:00-99:00
Not Adjustable
01:00-99:00
01:00-99:00
01:00-99:00
01:00-99:00
01:00-99:00
01:00-99:00
Timer Function
1. In standby state, tap TIME key twice, TIMER indicator light blinks, product enters Timer
setting.
2. Hour position 00:00 on LED Display Panel blinks. Tap INCREASE or DECREASE key to adjust
the hour, tap TIME key to conrm; then minute position 00:00 on LED Display Panel will blink,
tap INCREASE or DECREASE key to adjust the minute.
3. If no further command is received in 3 seconds, the product will automatically conrm the current
timer setting.
4. Tap MICROWAVE / STEAM / GRILL / COMBI / RECIPES key to select desired func-
tion and mode.
5. After setting temperature and time, tap START/PAUSE key and product will start to count down.
LED Display Panel will show time left.
6. When countdown is completed, the product will automatically start cooking.
Heating Element
Microwave
Upper/Lower/Rear/Fan/Steam
Upper/Lower/Rear/Fan
Upper/Lower
Upper/Lower/Fan
Upper/Lower/Rear/Fan
Upper
Upper/Lower/Rear/Fan/Steam
Upper/Microwave
Upper/Lower/Rear/Fan/Steam/
Microwave
Microwave / Steam /Grill Function Settings
Combi Function
1. In standby state, tap COMBI key; COMBI icon blinks, LED display shows “1” indicating
combination sequence 1.
2. Tap MICROWAVE / STEAM / GRILL key to select function and mode, adjust time
and temperature, then tap COMBI key to conrm; LED display then shows “2” indicating
combination sequence 2.
3. Repeat step 2 to set the additional functions (maximum combination of 3 functions).
4. After setting is completed, tap START/PAUSE key to start cooking. The product will
automatically cook according to the sequence selected.

P.14
Operation Instructions
Preset Recipes & Assist Functions
1. In standby state, tap RECIPES key, LED display shows “A01” which stands for Assist Functions.
• Tap RECIPES key again, LED display shows “C01” which stands for Steam Recipes.
• Tap RECIPES key again, LED display shows “E01” which stands for Grill Recipes.
• Tap RECIPES key again, LED display shows “F01” which stands for Microwave.
Recipes.
2. Tap INCREASE or DECREASE key to select corresponding recipe or Assist Function (refer to
table on P.15).
3. After selection is completed, tap START/PAUSE key to begin cooking.
4. When cooking is in progress, user may tap TIME key to adjust cooking time; if no further
command is received in 3 seconds, the product will automatically acknowledge adjustment as
conrmed and resume cooking.
5. When cooking is completed, buzzer will beep 5 times.

P.15
Assist Function
A01-A09
Steam Recipe
C01-C12
Grill Recipe
E01-E18
Microwave Recipe
F01-F12
A01 Reheat
(Microwave)
C01 Mantou E01 Cajun Wing F01 Spare Rib With
Potato
A02 Warm Milk
(Microwave)
C02 Pork Bun E02 Chicken Skewer F02 Spicy Shredded Pork
A03 Proof C03 Dumpling E03 Whole Chicken F03 Eggplant With Minced
Pork
A04 Defrost
(Microwave)
C04 Egg Custard E04 Cumin Rib F04 Egg & Dumpling Soup
A05 Keep Warm C05 Fish E05 Chicken Cartilage F05 Lotus Seed & Snow Ear
Soup
A06 Fruit & Nut C06 Fish Head E06 Spicy Squid F06 Papaya & Hasma Sweet
Soup
A07 Descale C07 Scallop E07 Prawn F07 Ginseng & Chicken Soup
A08 Sterilization C08 Prawn E08 Saury F08 Pear Sweet Soup
A09 Heat Dry C09 Chili Clam E09 Steak F09 Longan & Red Date Soup
C10 Chinese Cabbage E10 Pizza F10 Lotus Root & Spare Rib
Soup
C11 Pumpkin & Spare Rib E11 Potato & Cheese F11 Fig & Pork Soup
C12 Mushroom Chicken E12 Vegetable Skewer F12 Cordyceps Flower &
Pigeon Soup
E13 Cookie
E14 Portuguese Egg Tart
E15 Chiffon Cake
E16 Croissant
E17 French Fries
E18 Chicken Bites
WARNING!
When using microwave recipes or Assist Functions with microwave, DO NOT use metal cookware or
utensil, and DO NOT run the Microwave Function when the oven cavity is empty.
Note:
．When using Preset Recipes or Assist Functions, temperature is not adjustable.
．When using Assist Function “A07 Descale”, both temperature and time are not adjustable.
Preset Recipes
Operation Instructions

P.16
WARNING!
• Before repair and maintenance, turn off the product, disconnect from the power source, and wait
for the product to completely cool down rst.
• DO NOT use steel scourer pad or other hard object to scrub this product, and DO NOT clean the
oven door safety lock system.
• DO NOT use harsh cleanser or metal blade to clean the oven door glass. Scratching the door glass
may cause the glass to shatter.
1. Grease formed during the cooking process may corrode the oven cavity over time and affect the
heating effect. Please clean the oven cavity after each use.
2. Regularly clean off food residue in the oven cavity. Failure to maintain the oven in a clean
condition could lead to deterioration of the surface that could adversely affect the life of the
product and possibly result in safety hazards.
3. Soft cloth moistened with mild cleanser (such as dish detergent) can be used to wipe the exterior
of this product. Afterwards, wipe again with a moist cloth, then nally wipe with dry cloth to keep
the exterior and oven cavity dry.
4. Use warm water to wash the baking tray and grill rack. After cooking, DO NOT immediately wash
tray or rack with cold water.
5. It is recommended to use cloth dampened with hot water to clean the oven cavity after each
use, then wipe dry and use Heat Dry Function to ensure the oven cavity is dry to prevent bacteria
growth.
Cleaning The Steam Generator
1. Use citric acid and make into 500 ml solution according to instruction, then pour into the water
tank. Also empty the water tray.
2. Activate Assist Function “A07 Descale”. When countdown hits 3 minutes and the product pauses,
empty water tray again.
3. Pour away the citric acid solution in the water tank, add in 300 ml pure water, resume Descale
Function and let it run till completion.
4. Afterwards, clean off the water tank and water tray.
Cleaning & Maintenance

P.17
Troubleshooting
WARNING!
• Before maintenance work, turn off the product and disconnect from power source.
• This product must only be repaired by a professional technician authorized by the
manufacturer; if consumer entrusts personnel not designated by the manufacturer, or if
consumer repairs this product by themself, there may be a risk of personal injury or
property loss.
Problem Possible Cause Solution
LED display
doesn’t light up
Product is not connected to the
power source
Connect the power source
LED display damaged Contact Customer Service & Repair Centre
System malfunction Reconnect power source
LED display
malfunction
System malfunction Reconnect power source
LED display damaged Contact Customer Service & Repair Centre
Touch key doesn’t
respond
Moisture on the LED display Wipe dry the LED display
System malfunction Reconnect power source
Power cable is loose Contact Customer Service & Repair Centre
Oven door doesn’t
seal tight
Oven door seal ring deformed
and displaced
Contact Customer Service & Repair Centre
Door hinge damaged
Oven lamp doesn’t
light up
Bulb damaged Contact Customer Service & Repair Centre
Computer board damaged
Power cable is loose
Fan motor doesn’t
work
Motor damaged Contact Customer Service & Repair Centre
Computer board damaged
Power cable is loose
Microwave will not
heat
Food is not placed on
microwave heating area
Place food on the microcrystalline plate
User has used metal cookware Use ceramic or glass cookware
Microwave heating system
malfunction
Contact Customer Service & Repair Centre
No steam emitted
(malfunction alert)
Water tank empty Fill up the water
Steam system malfunction Contact Customer Service & Repair Centre
Water tank seal ring lost
Water tank will not
eject
Water tank not installed properly Press water tank rmly into the water tank slot
Water tank stuck If water tank is still stuck after repeated
pressing, Contact Customer Service & Repair
Centre

P.18
Troubleshooting
Problem Possible Cause Solution
LED display shows
“E4”
Microwave communication
malfunction
If problem persists despite reconnecting the
power source, Contact Customer Service &
Repair Centre
LED display shows
“E5”
Steam NTC open circuit Contact Customer Service & Repair Centre
LED display shows
“E6”
Steam NTC short circuit Contact Customer Service & Repair Centre
LED display shows
“E7”
Oven cavity NTC open circuit Contact Customer Service & Repair Centre
LED display shows
“E8”
Oven cavity NTC short circuit Contact Customer Service & Repair Centre
LED display shows
“E9”
Operating in Steam Function and
oven cavity gets too hot
If problem persists despite reconnecting the
power source, contact Customer Service &
Repair Centre
Operating in Proof Function and
oven cavity gets too hot
Water release system of steam
generator has not reset or open
circuit
Steam generator malfunction

P.19
Technical Specication
• Information in this User Manual is for reference only. Specication and design are subject to
change without prior notice.
• If there is any inconsistency or ambiguity between the English version and the Chinese version,
the Chinese version shall prevail.
• Refer to www.germanpool.com for the most update version of the User Manual.
Model
Voltage
Frequency
Power
Product Dimensions
Net Weight
Gross Weight
SGM-4228L
220 V ~
50 Hz
2800 W
(H) 458 (W) 595 (D) 540 mm
36.5 kg
42 kg

P.20
目錄
警告及注意事項
產品結構
安裝說明
使用說明
清潔與保養
故障檢修
技術規格
保用條款
21
24
25
26
32
33
34
35