Glacier bay HDGROS4 User manual

THANK YOU
THANK YOUTHANK YOU
THANK YOU
We appreciate the trust and confidence you have placed in Glacier Bay through the purchase of this filtration system
We strive to continually create quality products designed to enhance your home Visit us online to see our full line of
products available for your home improvement needs Thank you for choosing Glacier Bay!
US Item# 1001 104 025
CAN Item# 1000803664
US Model #HDGROS4
CAN Model #HCGROS5
USE AND CARE GUIDE
PREMIUM DEFENSE RE ERSE OSMOSIS DRINKING
WATER FILTRATION SYSTEM
Questions, problems, missing parts? Before returning to the store,
call Glacier Bay Customer Service
7 a.m. - 6 p.m., CS , Monday - Friday
1
11
1-
--
-800
800800
800-
--
-247
247247
247-
--
-1087
10871087
1087
HOMEDEPO .COM
HOMEDEPO .COMHOMEDEPO .COM
HOMEDEPO .COM/GLACIER
/GLACIER/GLACIER
/GLACIERBAY
BAYBAY
BAY
201-8401424 (Rev 00)
System tested and certified by NSF
International against NSF/ANSI Standards 42 &
53, for the reduction of the claims specified on
the performance data sheet.
NSF ®

2
Table of Contents
Safety Information .................................2
Warranty .................................................2
Pre-Installation ......................................3
Before You Begin his Installation ............. 3
Installation Location ................................... 3
Dimensions ................................................ 4
Specifications ............................................ 4
ools Required ........................................... 5
Preparing the Site for Installation .............. 5
Package Contents ...................................... 6
Installation .............................................7
How the RO Water System Works .....17
Reverse Osmosis water flow schematic and
description ............................................... 18
Maintenance ........................................ 19
Prefilter / Postfilter Maintenance ............. 19
Reverse Osmosis Membrane Cartridge
Maintenance ............................................ 19
Reverse Osmosis Cartridge Replacement 19
Prefilter / Postfilter Cartridge Replacement19
Flow Control ............................................. 20
Changing the Collet and O-Ring ............... 20
Changing the Battery ............................... 20
Troubleshooting .................................. 21
Service Parts ....................................... 22
Safety Information
Read all instructions before installing and using your
reverse osmosis water filtration system. Follow all
steps exactly to correctly install. Reading this
manual will also help you to get all the benefits from
the filtration system.
All plumbing must be completed in accordance with
national, state and local plumbing codes. Local code
information can be obtained at your local public
works department. In Massachusetts, plumbing
code 248 CMR 3.00 and 10.00 shall be adhered to.
Consult with your licensed plumber.
WARNING:
: :
: Do not use with water that is
microbiologically unsafe or of unknown quality
without adequate disinfection before or after the
system.
WARNING:
: :
: Do not use for the treatment of water
that is visually contaminated (cloudy) or has an
obvious contamination source, such as
contamination by raw sewage.
CAUTION:
: :
: Do not install the filtration system
outside, or in extreme hot or cold temperatures.
emperature of the water supply to the filtration
system must be between 40°F and 100°F. Do not
install on a hot water line.
NOTICE:
: :
: his filtration system works on water pressures of 40
psi (minimum) to 100 psi (maximum). If your house water
pressure is over the maximum, install a pressure reducing valve
in the water supply pipe to the filtration system.
NOTICE:
: :
: Commonwealth of Massachusetts plumbing codes
do not permit the use of saddle valves and require installation by
a licensed plumber. Comply with plumbing code 248-CMR for
installations in the state of Massachusetts. Please consult your
local plumber.
Warranty
GLACIER BAY WA ER FI
GLACIER BAY WA ER FIGLACIER BAY WA ER FI
GLACIER BAY WA ER FIL RA ION SYS EMS
L RA ION SYS EMS L RA ION SYS EMS
L RA ION SYS EMS -
--
- WARRAN Y
WARRAN YWARRAN Y
WARRAN Y
Glacier Bay Water Filtration Systems are manufactured under the highest standards of quality and workmanship.
Glacier Bay Water Filtration Systems warrants to the original purchaser that this system will be leak and drip free
during normal domestic use for a period of one (1) year from date of purchase. If this system should ever develop a
leak or drip Glacier Bay Water Filtration Systems will free of charge provide the parts necessary to put the system
back in good working condition. A replacement for any defective part will be supplied free of charge for installation
by the purchaser. Defects or damage caused by use of other than authorized parts are not covered by this warranty.
his warranty shall be effective from date of purchase as shown on purchaser’s receipt. Glacier Bay Water Filtration
Systems shall be installed per the manufacturer’s installation instructions and specifications. Some states do not
allow limitations on how long a warranty lasts, so the above limitation may not apply to you. his warranty is valid
for the original purchaser only and excludes industrial, commercial, or business use of the product, product misuse,
and product damage due to installation error, whether performed by a contractor, service company, or yourself.
Glacier Bay Water Filtration Systems will not be responsible for labor charges or for damage incurred during
installation, repair or replacement, nor for incidental or consequential damages. Some states, provinces and nations
do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusions or

3 HOMEDEPO .COM/GLACIERBAY
Please contact 1-800-247-1087 for further assistance.
Warranty (continued)
limitations may not apply to you. Glacier Bay Water Filtration Systems will advise you of the procedure to follow in
making warranty claims.
Simply write to Glacier Bay Water Filtration Systems at the address below. Explain the defect and include proof of
purchase and you name, address and telephone number or you can also call us at 1-800-247-1087.
U.S.A Canada
Glacier Bay Water Filtration Systems Glacier Bay Water Filtration Systems
2455 Paces Ferry Road, N.W. 900-1 Concorde Gate
Atlanta, GA 30339-4024 oronto, ON M3C 4H9
Pre-Installation
BEFORE Y
BEFORE YBEFORE Y
BEFORE YOU BEGI
OU BEGIOU BEGI
OU BEGIN
N N
N HIS INS ALLA ION
HIS INS ALLA IONHIS INS ALLA ION
HIS INS ALLA ION
Compare all parts with the Package Contents list. If any part appears missing or damaged, do not install this water
filtration system. Call Customer Service at 1-800-247-1087 and refer to the Replacement Parts section at the end of
this manual for item numbers of missing parts.
IN
ININ
INS ALLA ION LOCA ION
S ALLA ION LOCA IONS ALLA ION LOCA ION
S ALLA ION LOCA ION
his system can be installed under a sink or in a remote location. ypical remote sites and location options are listed
in this section.
For best system performance, the feed water to the system should be softened or have hardness less than 10 grains
per gallon, with no iron.
Check size and position of items for proper installation into location chosen.
UNDER HE SINK INS ALLA ION
UNDER HE SINK INS ALLA IONUNDER HE SINK INS ALLA ION
UNDER HE SINK INS ALLA ION
he reverse osmosis filter assembly and storage tank may be installed in a kitchen or bathroom sink cabinet. A
suitable drain point is needed for drain water from the reverse osmosis system.
COLD
Cold water
shutoff
Sink drain
p-trap
Storage
tank
HO
Drain adapter
for reverse osmosis
waste water
o Water Supply
o ank o Drain
o Faucet
Reverse osmosis
assembly
ee feed
adaptor
Cold water
supply

4
Pre-Installation (continued)
REMO E IN ERIOR LOCA ION
REMO E IN ERIOR LOCA IONREMO E IN ERIOR LOCA ION
REMO E IN ERIOR LOCA ION
he reverse osmosis filter assembly and storage tank may also be installed in a remote interior location away from
the reverse osmosis faucet. You will need a nearby water source and drain point.
DIMENSIONS
DIMENSIONSDIMENSIONS
DIMENSIONS
SPECIFICA IONS
SPECIFICA IONSSPECIFICA IONS
SPECIFICA IONS
Supply Water Pressure Limits
Supply Water Pressure LimitsSupply Water Pressure Limits
Supply Water Pressure Limits 40 – 100 PSI (276 – 689 kPa)
S
SS
Supply Water emperature
upply Water emperatureupply Water emperature
upply Water emperature Limits
LimitsLimits
Limits 40 – 100 °F (5 - 38 °C)
Maximum otal Dissolved Solids ( DS)
Maximum otal Dissolved Solids ( DS)Maximum otal Dissolved Solids ( DS)
Maximum otal Dissolved Solids ( DS) 2000 ppm
Maximum
Maximum Maximum
Maximum Water Hardness @ 6.9 pH
Water Hardness @ 6.9 pHWater Hardness @ 6.9 pH
Water Hardness @ 6.9 pH 10 gpg
Maximum iron, manganese, hydrogen sulfide
Maximum iron, manganese, hydrogen sulfideMaximum iron, manganese, hydrogen sulfide
Maximum iron, manganese, hydrogen sulfide 0
Chlorine in water supply (max. ppm)
Chlorine in water supply (max. ppm)Chlorine in water supply (max. ppm)
Chlorine in water supply (max. ppm) 2.0
Supply water pH limits (pH)
Supply water pH limits (pH)Supply water pH limits (pH)
Supply water pH limits (pH) 4-10
Product (quality) water, 24 hours
Product (quality) water, 24 hoursProduct (quality) water, 24 hours
Product (quality) water, 24 hours
1
11
1
18.4 gal (69.6 liters)
Percent rejection of DS, minimum (new membrane)
Percent rejection of DS, minimum (new membrane)Percent rejection of DS, minimum (new membrane)
Percent rejection of DS, minimum (new membrane)
1
11
1
86.5
Automatic
Automatic Automatic
Automatic shutoff control
shutoff controlshutoff control
shutoff control Yes
Efficiency
EfficiencyEfficiency
Efficiency
2
22
2
12.2%
Recovery
RecoveryRecovery
Recovery
3
33
3
22.9%
HardWater Line
Outside Faucet
(Hard Water)
Soft
, Cold Water
Soft, Hot
Water
Outside Faucet
(Hard Water)
Water
Heater
Shutoff
Valve
Water
Softener
Reverse Osmosis
Drain
Soft water
to Reverse
Osmosis
System
Hard
Water to
House
Main
Shutoff
Valve
Storage
ank
Water
Meter
Reverse Osmosis
System
o Faucet
Floor
Drain
Air
Gap
(see
p.11)
14" 14 3/4"
5"
9" dia.
16 1/4"
17"

5 HOMEDEPO .COM/GLACIERBAY
Please contact 1-800-247-1087 for further assistance.
Pre-Installation (continued)
his system conforms to NSF/ANSI 58 for the specific performance claims as verified and substantiated by test data.
1
@ Feed water supply at 50 psi, 77°F, and 750 DS --- Quality water production, amount of waste water and percent
rejection all vary with changes in pressure, temperature and total dissolved solids.
2
Efficiency rating means the percentage of the influent water to the system that is available to the user as reverse
osmosis treated water under operating conditions that approximate typical daily usage.
3
Recovery rating means the percentage of the influent water to the membrane portion of the system that is available
to the user as reverse osmosis treated water when the system is operated without a storage tank or when the
storage tank is bypassed.
Non
NonNon
Non-
--
-potable Water Sources:
potable Water Sources:potable Water Sources:
potable Water Sources: Do not attempt to use this product to make safe drinking water from non-potable
water sources. Do not use the system on microbiologically unsafe water, or water of unknown quality without an
adequate disinfection before or after the system. his system is certified for cyst reduction and may be used on
disinfected water that may contain filterable cysts.
Arsenic Reduction:
Arsenic Reduction:Arsenic Reduction:
Arsenic Reduction: his system shall only be used for arsenic reduction on chlorinated water supplies containing
detectable residual free chlorine at the system inlet. Water systems using an inline chlorinator should provide a one
minute chlorine contact time before the reverse osmosis system.
Nitrate/Nitrite est Kit:
Nitrate/Nitrite est Kit:Nitrate/Nitrite est Kit:
Nitrate/Nitrite est Kit: his system is acceptable for treatment of influent concentrations of no more than 27mg/L
nitrate and 3mg/L nitrite in combination measured as N. It is certified for nitrate/nitrite reduction only for water
supplies with a pressure of 280 kPa (40 psig) or greater. his system is supplied with a nitrate/nitrite test kit.
Product water should be monitored periodically according to the instructions provided with the test kit.
DS est Kits:
DS est Kits:DS est Kits:
DS est Kits: DS test kits are available by calling 1-800-247-1087, or check the water testing section of your local
phone directory.
Installations
InstallationsInstallations
Installations in the
in thein the
in the Commonwealth
Commonwealth Commonwealth
Commonwealth o
oo
of Massachusetts:
f Massachusetts:f Massachusetts:
f Massachusetts: he Commonwealth of Massachusetts requires installation
be performed by a licensed plumber and do not permit the use of saddle valves. Plumbing code 248--CMR of the
Commonwealth of Massachusetts must be followed in these cases.
Product Water esting:
Product Water esting:Product Water esting:
Product Water esting: he reverse osmosis system contains a replaceable treatment component critical for the
effective reduction of total dissolved solids. Product water should be tested periodically to verify that the system is
performing properly.
Replacement of the
Replacement of the Replacement of the
Replacement of the R
RR
Reverse
everse everse
everse O
OO
Osmos
smossmos
smosis
is is
is C
CC
Component:
omponent:omponent:
omponent: his reverse osmosis system contains a replaceable
component critical to the efficiency of the system. Replacement of the reverse osmosis component should be with
one of identical specifications, as defined by the manufacturer, to assure the same efficiency and contaminant
performance.
OOLS REQUIRED
OOLS REQUIREDOOLS REQUIRED
OOLS REQUIRED
Phillips
screwdriver
Pliers
Adjustable
wrench
ubing
cutter
Drill and 1-1/4 in.
drill bit
Sealant tape
PREPARING HE SI E F
PREPARING HE SI E FPREPARING HE SI E F
PREPARING HE SI E FOR INS ALLA ION
OR INS ALLA IONOR INS ALLA ION
OR INS ALLA ION
Please read through this entire manual before you begin your installation. hese are the seven main steps to
completing this installation. hese steps are explained in detail in the Installation section of this manual:
1. Connect the feed water supply fitting.
2. Install the drain adapter.
3. Install the storage tank.
4. Plan the faucet installation.

6
Pre-Installation (continued)
5. Install the faucet.
6. Install the faucet battery.
7. Connect the tubes
8. Sanitize the system.
9. Pressure test the system.
10. Purge the system.
Before you proceed to the Installation steps:
1. Close the hot and cold water shut off valves.
2. emporarily place the tank and filter assembly into the planned location. Check the position of the items
and space required for proper installation. Ensure the tubes can be routed without kinking.
3. Remove and set aside the tank and filter.
NOTICE :
: :
: You must comply with all local plumbing codes.
NOTICE :
: :
: Commonwealth of Massachusetts plumbing codes do not permit the use of saddle valves and
require installation by a licensed plumber. Comply with plumbing code 248-CMR for installations in the
state of Massachusetts. Please consult your local plumber.
NOTICE :
: :
: For best results, the feed water to the system should be softened or have hardness less than 10 grains per gallon, with no iron.
PACKAGE CON EN S
PACKAGE CON EN SPACKAGE CON EN S
PACKAGE CON EN S
Part
PartPart
Part Description
DescriptionDescription
Description Quantity
QuantityQuantity
Quantity
A Reverse osmosis filtration system with three filter cartridges included
(prefilter, postfilter, and RO membrane)
1
B Water storage tank 1
C Drain adapter kit 1 bag
D Faucet assembly with coin battery and blue and black tubes attached 1 bag
E Eye dropper 1
F Feed water supply fitting 1
G ank connector 1
H Nitrate/Nitrite test kit 1
I 1/4 in. Green supply tube 1
J 1/4 in. Red drain tube 1
K 3/8 in. Yellow tank tube 1
A
DG
H
I
J
K
E
F
B
C

7 HOMEDEPO .COM/GLACIERBAY
Please contact 1-800-247-1087 for further assistance.
Installation
1
Connecting the feed water
Connecting the feed water Connecting the feed water
Connecting the feed water
supply fitting
supply fittingsupply fitting
supply fitting
NOTICE :
: :
: Local codes may dictate which type of water fitting
is used. Consult a plumber if you are not familiar with local
codes or plumbing procedures.
his fitting (F) must
be installed on the cold water pipe. he
fitting (F) must provide a leak-tight connection to the
reverse osmosis 1/4 in.
tubing. Locate the cold water line in
the sink cabinet. It is recommended, but not required, that
the cold water line be soft water.
□Close the house main water shutoff valve and open
the faucets to drain water from the sink cold water
pipe.
□Remove the nut that connects the cold water faucet
to the cold water plumbing.
□Use pipe joint compound or sealant tape on the cold
water faucet stud threads and on the male threads
of the water supply fitting (F) that connect to the
cold water pipe.
F
I
Cold Water
Pipe
hread Sealing
ape on hreads
Cold Water
Faucet Stud
Cold W
ater
Shutoff
Hot Water
Shutoff

8
Installation (continued)
2
Option A
Option AOption A
Option A:
::
: Installing under a sink
Installing under a sink Installing under a sink
Installing under a sink
using the drain adapter kit
using the drain adapter kitusing the drain adapter kit
using the drain adapter kit
IMPORTANT :
: :
: If you wish to install this
system in a remote location, proceed to Step 2
– Option B.
A drain adapter kit is included in your package.
Review the drain adapter kit parts. Install the
drain adapter above or ahead of the P-trap. Be
sure to comply with your local plumbing codes.
he drain adapter fits 1-1/2 in. sink drain pipes.
Other drain pipe fittings, purchased locally, may
be needed in addition to the adapter.
Slowly disassemble
the sink drain pipe between
the sink P-trap and the sink tailpiece. Clean the
sink tailpiece to assure a leak-tight fit. Install
the drain adapter (C4) directly onto the sink
tailpiece using a ferrule (C2) and nut (C1). Snug
the nut, but do not tighten.
Assemble the drain tubing connector (C3) to the
drain adapter (C4) using a ferrule (C2) and nut
(C1). Snug the nut, but do not tighten. Ensure
the location allows the drain tubing from the
reverse osmosis faucet to run straight to the
adapter, with no dips, loops, or kinks.
urn the connector (C3) to about 45° (10:00 or
2:00 position). ighten the nut (C1) securely.
Assemble the P-trap to the drain adapter (C4),
and other drain pipe fittings as required to
complete the drain run. If needed, you can cut
the unthreaded end of the adapter to make it fit.
Do not cut too short or the adapter will
not make
a leak-tight seal with the connecting fitting.
ighten all connections, but do not over tighten
plastic connections.
IMPORTANT :
: :
: Locate drain adapter so that
when the black drain tube from the Reverse
Osmosis Faucet is installed it will run straight
to the adapter, with no dips, loops, or kinks.
COLDHO
C
D
Double t
r
ap
Single t
r
ap
P- rap P- rap
Drain
Adapter
Sink
tailpiece
C1
C2
C2
45˚ 45˚
C1
C4
C3

9 HOMEDEPO .COM/GLACIERBAY
Please contact 1-800-247-1087 for further assistance.
Installation (continued)
2
Option B
Option BOption B
Option B:
: :
: Installing in a remote
Installing in a remote Installing in a remote
Installing in a remote
location using a remote drain
location using a remote drain location using a remote drain
location using a remote drain
point and air gap
point and air gappoint and air gap
point and air gap
Route the drain tubing to an existing drain in the house.
A floor drain, laundry tub, standpipe, sump, etc. are suitable drain points. his type of drain is the preferred over the
P-trap drain adapter.
Always be sure to provide a 1-1/2 in. air gap between the end of the hose and the drain point. his will prevent
water from backing up into the system.
□Locate the 1/4 in. red tubing on the reverse osmosis filter assembly.
□Determine if this length is long enough to reach the drain point. Longer lengths of tubing (see parts list in
back of manual) may be needed.
□If longer tubing is required, disconnect the 1/4 in.
red tubing and replace with an adequate length of tubing
to reach the drain point. Refer to Step 8 - Connecting the tubes, on page 13.
□A flow control insert is located inside the elbow fitting that the drain tube connects to. Leave this fitting in
place.
□Route the tubing to the drain point and secure at the end with a bracket (not included). Provide a 1-1/2 in.
air gap between the end of the tube and the drain.
1/4'' RED ubing
Floor
Drain
1-1/2”
Air Gap
1-1/2”
Air Gap
1-1/2”
Air Gap
1-1/2”
Air Gap
Sump
Laundry
ub
Stand pipe
HardWaterLine
O
u
t
s
i
d
e
Fa
u
c
e
t
(Hard Water)
Soft, Cold Water
Soft, Hot
Water
Outside Faucet
(Hard Water)
Water
Heater
Shutoff
Valve
Water
Softener
Reverse Osmosi
s
Drain
Soft water
to Reverse
Osmosis
System
Hard
Water to
House
Main
Shutoff
Valve
Storage
ank
Water
Meter
Reverse Osmosis
System
o Faucet
Floor
Drain
Air
Gap

10
Installation (continued)
3
Installing the
Installing the Installing the
Installing the storage tank
storage tankstorage tank
storage tank
□Apply two wraps of thread sealing tape
in
a clockwise direction to the threads on
the nipple at the top of the tank (B).
□ighten the tubing connector (G1) onto
the tank nipple 7-8 full turns, being
careful not to cross thread or overtighten.
□Install the tubing insert (G2) and tubing
nut (G3) onto the threaded end of the
connector (G1). Do not connect the tube
at this time. his will occur later in the
assembly.
□Place the storage tank (B) next to the
reverse osmosis assembly. he tank can
be placed upright or on its side.
4
Planning the faucet
Planning the faucet Planning the faucet
Planning the faucet
installation
installationinstallation
installation
□Select the location of the faucet. You have three options to choose from:
oUse the existing sink top hole for a spray hose or soap dispenser (must be 1-3/8 in. in
diameter).
oDrill a new hole in the sink.
oDrill a new hole in the countertop next to the sink.
□Check to ensure the faucet (D) will mount flat against the mounting surface.
□Visually review the routing of the tubes from the filter assembly (A) to the faucet (D)
. Check to ensure there is
adequate tube routing space between the faucet (D) and filter assembly (A).
□If drilling is needed, drill a 1-3/8 in. diameter hole in the mounting surface.
IMPORTANT :
: :
: Drilling holes into countertops and sinks should only be performed by an installer who is qualified for drilling
such materials. Drilling surfaces made of stone or solid surface materials such as granite, marble, Corian™ or other plastic
resin products or sinks made of porcelain or stainless steel may cause permanent, irreparable damage to the sink or
countertop surface.
B
G1
G2 G3
D
A