Glen Dimplex Redring RAHW3 User manual

Automatic Handwash RAHW3
IMPORTANT:
This booklet should be left with the user after
installation and demonstration.

THIS APPLIANCE CAN BE USED BY CHILDREN AGED FROM 3 YEARS AND
ABOVE AND PERSONS WITH REDUCED PHYSICAL, SENSORY OR MENTAL
CAPABILITIES, OR LACK OF EXPERIENCE AND KNOWLEDGE IF THEY HAVE
BEEN GIVEN SUPERVISION OR INSTRUCTION CONCERNING USE OF THE
APPLIANCE IN A SAFE WAY AND UNDERSTAND THE HAZARDS INVOLVED.
CHILDREN SHALL NOT PLAY WITH THE APPLIANCE.
CLEANING AND USER MAINTENANCE SHALL NOT BE MADE BY CHILDREN
DO NOT SWITCH THE APPLIANCE ON IF YOU SUSPECT THE APPLIANCE
OF BEING FROZEN. WAIT UNTIL YOU ARE SURE IT HAS THAWED OUT.
Section 1
Important Safety
Information
•Your handwash unit has been designed for
convenience, economy and safety of use,
provided that it is installed, used and
maintained in good working order and in
accordance with our instructions and
recommendations.
•ALL WIRING AND INSTALLATION
MUST BE SUPERVISED BY A
SUITABLY QUALIFIED PERSON.
•THIS APPLIANCE MUST BE
EARTHED.
•The installation must be in accordance with
the current edition of BS.7671 ( the ‘IET Wiring
Regulations’) and ‘Part P’ of the ‘ Building
Regulations’ in force at the time of installation.
Installations outside England and Wales must
also conform to any local regulations in effect
•This appliance is intended to be permanently
connected to the fixed electrical wiring of the
mains supply with its own dedicated supply,
however it can be connected with a 13amp
socket and plug.
•This appliance must NOT be fitted where it
may be subjected to freezing conditions.
•Isolate the mains electrical and water supply
before removing the appliance front cover.
• DO NOT fit any sort of tap or control on the
appliance outlet.
•Take care to avoid restricting the outlet of the
pressure relief device.
If water is discharged from the pressure relief
device, maintenance will be required before the
appliance can be safely used.
Section 2 Advice To
Users
The following points will help you have a greater
understanding of how your handwash works:
•The electric heating element operates at a
constant rate.
The required water temperature is achieved
by adjusting the rate of water flow via the
control knob.
The higher the water flow the lower the
temperature and vice versa.
The temperature of the water supplied from
the mains can vary considerably throughout
the year from 5 to 20°C.
This means that in the winter, flow rate will be
less than in the summer to achieve the same
outlet temperature.
•Your handwash is designed to work within a
range of water pressures, if the pressure falls
below the minimum pressure required, it is
likely that the pressure switch will turn off the
power to the heating element, resulting in
cold water being produced by the unit.
(see page 3 for details)
Plan your own installation carefully.
Check on the nearest and most readily accessible
rising mains water supply.

Section 3
Handwash
Installation
The unit should be sited so that all the spray is
contained in the sink.
We recommend that a WRAS (Water Regulations
Advisory Scheme) listed isolating valve is fitted
into the mains cold water supply for servicing
purposes.
WARNING:
ALL WIRING AND INSTALLATION MUST
BE SUPERVISED BY A SUITABLY
QUALIFIED PERSON.
DO NOT INSTALL THIS UNIT
WHERE IT MAY BE SUBJECTED TO
FREEZING CONDITIONS.
USE ONLY THE COLD RISING WATER
MAIN SUPPLY.
DO NOT CONNECT THE HANDWASH
UNIT TO THE DOWN SERVICE FROM A
COLD WATER STORAGE TANK.
Section 4 Plumbing
Connection
Plumbing the handwash unit must precede
making electrical connections.
The handwash unit must be connected to the
cold water supply with a minimum running
pressure of 69 kPa (0.7 bar, 10 psi) and a
maximum pressure of 690 kPa (7.0 bar, 100 psi).
Turn off the water supply at the isolating tap.
Ø15mm copper, chrome polished, stainless steel
pipe or plastic pipe with a 15mm compression
elbow or push fit. should be used.
Ensure that there are no burrs on the pipe.
1. Before removing the front cover check that
the rotary temperature control is set to fully
anticlockwise or full flow
2. Remove the two screws top and bottom
securing the handwash unit cover and remove
the cover complete.
3. Place the handwash unit on the wall and
determine the entry position of the water inlet
supply pipe.
4. Mark the location of the fixing screws through
the backplate. Need correct picture
Drill the top two and bottom screw entry
points and insert wall plugs provided.
5. Align the unit to the screw entry points
Tighten the top screw with head protruding
about 10mm from the wall and hook the
backplate over the screw head.
This allows for correct and accurate alignment
of the handwash unit before fixing the bottom
position.
6. Secure the unit to the wall. The slots are
elongated to allow for final adjustment.
7. Before completing the connection of the water
supply to the inlet of the unit, ensure you
flush out the pipework to remove all swarf and
system debris.
8. Connect the mains water supply to the inlet of
the handwash unit using the relevant Ø15mm
pipe, copper pipe, stainless steel or plastic
pipe with a 15mm compression elbow or push
fit.
9. Check for leaks
Do not use excessive force when making
the connection to the unit.

WARNING:
TAKE CARE TO AVOID RESTRICTING
THE OUTLET OF THE PRESSURE RELIEF
DEVICE.
Section 5 Electrical
Connection
THIS HANDWASH MUST BE
EARTHED.
A means of disconnection in all poles must
be incorporated in the fixed wiring in
accordance with the wiring rules.
The electrical installation must be in accordance
with the current BS.7671 (IET Wiring
Regulations) and ‘Part P’ of the Building
Regulations and/or local regulations
1. Turn off Electricity at isolation switch.
2. The handwash unit is designed for a single
phase AC electrical supply.
3. Use 3-Core 1.5mm² double insulated cable.
The cable can be surface clipped, hidden or
via conduit.
4. The incoming cable access to the
handwash unit is located at the top,
bottom or rear of the unit on the right
hand side.
5. Cut back cable.
6. Connect cable to terminal block making
sure that all the retaining screws are
VERY
TIGHT
and that no cable insulation
is trapped under the screws.
7. Ensure the cable clamp is used to secure
the cable into position.
WARNING:
FAILURE TO COMPLY WITH THESE
INSTRUCTIONS COULD RESULT IN
FAILURE OF THE TERMINAL BLOCK
Section 6 Fitting
The Swivel Arm
Into Position
IMPORTANT: Fitting the swivel arm must
precede fitting the front cover
1. Push the swivel arm into the outlet and
tighten by turning clockwise until swivel arm is
tight.

Section 7 Fitting
the Cover into
Position
It is necessary to engage the control knob
on the correct position on the valve spindle
before the front cover is located.
1. Before replacing the front cover check that the
valve spindle and temperature control knob
are set to fully anti clockwise or full flow.
2. Secure the front cover with the two screws.
Important information
Ensure the rotary temperature control is
positioned fully anti clockwise and that the valve
is fully open.
Section 8
Commissioning
Procedure
1. Switch on the mains electrical supply at the
isolating switch.
2. Ensure the water supply is fully on at the
mains and the isolating service valve (if fitted)
is fully open.
3. Place hand in front of the sensor lens
approximately 150mm away, the unit will
start.
4. Check that the water flows freely from the
handwash within a few seconds
5. Check that the unit switches off automatically
after approximately 30 seconds
6. Now switch off the power supply at the local
isolator and then remove the front cover.
7. Remove the RED LOCK MOULDING by sliding
it upwards and away from the pressure
switch.
8. Check for leaks
9. Refit the front cover.
10. Switch the power on at local isolator
11. Place hand in front of sensor to restart unit
and adjust temperature control knob to a
desired temperature. Allow a few moments
for the temperature to stabilize.
12. Turn control knob anti clockwise to check
water gets cooler
Section 9 Operating
the Handwash
1. The mains electricity and water supply should
normally
be left on.
2. To operate the handwash, simply pass your
hand in front of the central sensor lens. The
unit has an infra-red beam which when
reflected by your hand switches the unit on.
The unit can be switched off by the same
action. The unit will shut down after 30
seconds.
3. Water is heated instantaneously as it flows
over the heating elements in the heat
exchanger.
4. The flow/temperature is adjusted via the
control knob, the higher the flow the lower
the temperature and the lower the flow the
higher the temperature.
Wait a few moments for the
temperature of the water to stabilize.
4. If the incoming water pressure falls below a
set limit, the pressure switch will operate and
switch off the power to the heating element

5. The unit incorporates a pressure relief device
to safeguard against abnormal pressure
conditions and provides a safeguard should
an excessive buildup of pressure occur within
the unit.
DEMONSTRATE OPERATION TO USERS,
AND LEAVE THIS BOOK WITH THEM FOR
FUTURE REFERENCE.
WARNING:
DO NOT SWITCH THE UNIT ON IF YOU
SUSPECT IT OF BEING FROZEN. WAIT
UNTIL YOU ARE SURE IT HAS THAWED
OUT.
WARNING:
CONSIDERATION SHOULD BE GIVEN TO
SUPERVISING THE YOUNG, ELDERLY
AND THE INFIRM WHILST THEY USE
THIS UNIT.
Section 10 Routine
Maintenance
1. We recommend that the electrical isolator
is switched off during maintenance to stop
the unit being switched on accidently.
2. The cover should only be cleaned using a
soft cloth and that the use of abrasive or
solvent cleaning fluid is to be avoided as
this can damage the plastic.
3. We recommend the spray head to be
cleaned periodically to remove any lime
scale or debris which will reduce the
performance of the unit.
4. In hard water areas cleaning maybe
needed more often than in soft water
areas.
5. Scrub the spray plate at the end of the
spray arm with a small stiff bristled brush.
If the deposits are stubborn remove the
central spray rings with the central screw
and immerse in a lime scale remover
solution.
Section 11
Troubleshooting
1. Water is too hot
Increase the water flow by turning control dial
anti clockwise to increase the flow.
2. Water is too cold
Decrease the water flow by turning the control
dial clockwise to decrease the flow
3. Water takes too long to heat up
Thermal cut out has operated after the previous
use and will automatically reset.
4. Water goes cold while using
handwash
Check the water pressure has not fallen so far
that the pressure switch has switched off
5. Spray Pattern is poor
Remove spray plate from the spray arm and de
scale.
Section 12 After
Sales Service
Please call our technical team on:
0344 879 3588
Or alternatively email us on:
[e-mail]
Remember to quote the exact type of handwash
,
as written on the front of the unit and on this
leaflet.
The model and serial number are located on the
bottom face of the handwash.
Make a note of those numbers here, and be sure
to quote them if you call for advice.
Model Number: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Serial Number: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
NOTE: You may be charged for a service
call if you do not have the serial number.

Section 13 Energy
Related Product
Directive (ErP)
Supplier/Manufacturer
Redring
Product
Auto
Handwash
Supplier Model
Number
RAHW3
Load Profile
3XS
Efficiency Class
A
Efficiency %
38
Consumption
(kwh/annum)
81
Sound (db)
15

Warranty
Terms and Conditions for UK (outside UK contact your local distributor)
In the unlikely event of a product breakdown during the warranty period, you should
contact our Service and Repair Helpline who will be able to assist with the repair and
advise of the best course of action to be taken.
Please DO NOT remove the product prior to making this call as this may invalidate your
guarantee.
Service and Repair Tel: [phone] or email: [e-mail]
We warranty this product for a period of 12 months from the date of purchase.
Within the warranty period we will resolve, free of charge, any manufacturing defects in the product
resulting from faulty workmanship or material on condition that:-
a) The product has been correctly installed and commissioned in accordance with our instructions and is
being used on the supply circuit or voltage printed on the rating plate.
b) The product has been used in accordance with these instructions and has not been tampered with
or otherwise subject to misuse, neglect or accident.
c) The product has not been taken apart, modified or repaired except by a person authorised by us.
d) Evidence of the date of purchase in the form of an invoice or receipt will be required in order to qualify
under the terms of this warranty.
e) For the service work to be undertaken free of charge, the work must only be undertaken by
Glen Dimplex Limited, or our approved agents.
f) Service under warranty has no effect on the expiry date.
The warranty on any exchanged parts or product ends when the original guarantee period ends.
EXCLUSIONS
This warranty DOES NOT cover damage or defects arising from poor or incorrect installation, improper
use or lack of maintenance, including the build-up of limescale.
It is the responsibility of the installer to check that the installation parameters meet the requirements
of the products, and any relevant regulations.
If we are called out to a fault, which is subsequently identified as being an installation fault, we will make
a charge.
It is important that the routine checks are completed before calling us out, as many issues can be simply
diagnosed and resolved.
A charge will be made where a call under the terms of the warranty has been booked and a failure was
not product related, or an engineer arrives and is not able to gain access.
We make no guarantees as to response time for repairs.
We will endeavour to achieve the most timely response possible but while we indicate an average
response time, this should not be taken as a guarantee.
The warranty
applies to a repair or replacement (at our discretion) of the product subject to the conditions
above, and DOES NOT cover compensation for the loss of the product or consequential
loss of any kind.
This warranty does not apply to the repair or replacement of pressure relief devices, sprayheads, isolating
switches, electrical cable, fuses and/or circuit breakers.
This warranty does not affect your statutory rights.
Millbrook House, Grange Drive,
Hedge End, Southampton, SO30 2DF
Tel: [phone]
Customer Service Tel: [phone]
Customer Service Email:[e-mail]