Godex STE5 User manual

P/N. 920-013911-00
Rev. D, 03.2013

STE5 Operation Manual
1
CAUTION
Danger of explosion if battery is incorrectly replaced
Replace only with the equivalent type recommended by the manufacture.
Dispose of used batteries according to the manufacturer’s instructions.

STE5 Operation Manual
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Safety Instructions
Bitte die Sicherheitshinweise sorgfältig lesen und für später aufheben.
1. Die Geräte nicht der Feuchtigkeit aussetzen.
2. Bevor Sie die Geräte ans Stromnetz anschließen, vergewissern Sie Sich, dass die
Spannung des Geräts mit der Netzspannung übereinstimmt.
3. Nehmen Sie das Gerät bei Überspannungen (Gewitter) vom Netz. Das Gerät könnte
sonst Schaden nehmen.
4. Sollte versehentlich Flüssigkeit in das Gerät gelangen, so ziehen sofort den
Netzstecker. Anderenfalls besteht die Gefahr eines lebensgefährlichen elektrischen
Schlags.
5. Wartungs- und Reparaturarbeiten dürfen aus Sicherheitsgründen nur von
autorisierten Personen durchgeführt werden.
6. Bei Wartungs- und Reparaturarbeiten müssen die Sicherheitsvorschriften der
zuständigen Berufsverbände und Behörden unbedingt eingehalten werden.
7. Bei Verletzungen unbedingt den Arzt aufsuchen und die gegebenenfalls die
zuständigen Stellen benachrichtigen. Unterlassung kann zum Verlust der
Versicherungsleistungen führen.

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Safety Instructions
Please read the following instructions seriously.
1. Keep the equipment away from humidity.
2. Before you connect the equipment to the power outlet, please check the voltage of the
power source.
3. Disconnect the equipment from the voltage of the power source to prevent possible
transient over voltage damage.
4. Don’t pour any liquid to the equipment to avoid electrical shock.
5. ONLY qualified service personnel for safety reason should open equipment.
6. Don’t repair or adjust energized equipment alone under any circumstances. Someone
capable of providing first aid must always be present for your safety
7. Always obtain first aid or medical attention immediately after an injury. Never neglect
an injury, no matter how slight it seems.

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1. BARCODE PRINTER AND RFID TAG ENCODER..................... 5
1-1. Printer Accessories......................................................................................................... 5
1-2. General Specifications....................................................................................................5
1-3. Communication Interface................................................................................................7
1-4. Printer Parts....................................................................................................................8
2. PRINTER INSTALLATION........................................................ 10
2-1. Ribbon Installation ........................................................................................................10
2-2. Label Installation...........................................................................................................12
2-3. Label Roll Core Installation Instruction .........................................................................14
2-4. Card / Hang tags Installation ........................................................................................15
2-5. PC Connection..............................................................................................................15
3. PRINTER SETTING .................................................................. 16
3-1. FEED Key .....................................................................................................................16
3-2. LED Status....................................................................................................................16
3-3. Auto Sensing.................................................................................................................16
3-4. Self-Test page...............................................................................................................17
3-5. Error Messages.............................................................................................................18
4. RFID TAG ENCODING ............................................................. 19
4-1. Install and Register Smart Media Manager ..................................................................19
4-2. RFID Tag Encoding ......................................................................................................22
4-3. RFID Utilities.................................................................................................................25
4-4. RFID Messages............................................................................................................27
5. ACCESSORY............................................................................ 28
5-1. Stripper Module Installation ..........................................................................................28
6. Maintenance and Adjustment ..........................................................................................31
6-1. Thermal Print Head Cleaning .......................................................................................31
6-2. Thermal Print Head Balance Adjustment......................................................................31
6-3. Print Line Adjustment....................................................................................................32
6-4. Adjust the cutter............................................................................................................32
6-5. Troubleshooting ............................................................................................................ 33

STE5 Operation Manual
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1. Barcode Printer and RFID Tag Encoder
The main purpose of STE5 is encoding a series of label attributes into a RFID tag. It can also
print readable content on the Smart Label that contains the RFIF tag. However, it cannot perform
normal printing alone. Please note that the printing function is only available when doing RFID
encoding. The Smart Media Manger software is provided to control all of STE5 printing and
encoding functions.
1-1. Printer Accessories
After unpacking, please check the accessories that come with the package, and store
appropriately.
STE5
Power cord
Switching Power
USB Cable
Label Roll Core
Label Stop Plate
Quick Start Guide
Product CD
1-2. General Specifications
Model STE5
Print Method Thermal Transfer / Direct Thermal
Resolution 203 dpi (8 dot/mm)
Print Speed 4 IPS (100 mm/s)
Print Width 4.25” (108 mm)
Print Length Min. 0.39” (10 mm); Max. 68” (1727 mm)
Memory 4MB Flash (2MB for user storage) ; 8MB SDRAM
Sensor Type Adjustable reflective sensor. Fixed transmissive sensor, central aligned
Ribbon
Types: Wax, wax/resin, resin
Length: 981’ (300 m)
Width: 1.18” Min. - 4.33” (30 mm - 110 mm) Max.
Ribbon roll diameter: 2.67“ (68 mm)
Core diameter: 1” (25.4 mm)
RFID HF RFID tag can support the transponder ICs which the radio frequency is on
13.56MHz and follows the ISO/IEC 15693 standard
Printer Language EZPL
Software Label design software: SMM (Smart Media Manager)
Resident Fonts
Bitmap fonts: 6, 8, 10, 12, 14, 18, 24, 30, 16X26 and OCR A & B
Bitmap fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270°
rotatable
Bitmap fonts 8 times expandable in horizontal and vertical directions
Scalable fonts 90°, 180°, 270° rotatable

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Barcodes
1-D Bar codes:
Code 39, Code 93, Code 128 (subset A, B, C), UCC/EAN-128 K-Mart,
UCC/EAN-128, UPC A / E (add on 2 & 5), I 2 of 5, I 2 of 5 with Shipping Bearer
Bars, EAN 8 / 13 (add on 2 & 5), Codabar, Post NET, EAN 128, DUN 14, HIBC,
MSI (1 Mod 10), Random Weight, Telepen, FIM, China Postal Code, RPS 128
and GS1 DataBar
2-D Bar codes:
PDF417, Datamatrix code, MaxiCode, QR code and Micro QR code
Code Pages
CODEPAGE 437, 850, 851, 852, 855, 857, 860, 861, 862, 863, 865, 866, 869,
737
WINDOWS 1250, 1251, 1252, 1253, 1254, 1255
Unicode (UTF8, UTF16)
Graphics Resident graphic file types are BMP and PCX, other graphic formats are
downloadable from the software
Interfaces Serial port: RS-232 (DB-9)
USB port (default on)
Parallel port: Centronics 36-pin
Control Panel Two bi-color status-LEDs: Ready, Status
Control key: FEED
Power Auto Switching 100-240VAC, 50-60Hz
Environment Operation temperature: 41°F to 104°F (5°C to 40°C)
Storage temperature: -4°F to 122°F (-20°C to 50°C)
Humidity Operation: 30-85%, non-condensing.
Storage: 10-90%, non-condensing.
Agency
Approvals FCC part 15C class B
Dimension Length: 11.2” (285 mm)
Height: 6.8” (171 mm)
Width: 8.9” (226 mm)
Weight 6 lbs (2.72Kg) ,excluding consumables
Options Label Stripper
External label roll holder for 10” (250 mm) O.D. label rolls
External label rewinder
Specifications are subject to change without notice. All company and/or product names are
trademarks and/or registered trademarks of their respective owners.

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1-3. Communication Interface
Parallel Interface
Handshake : DSTB connects to the printer, BUSY connects to the host
Interface cable : Parallel cable compatible to IBM PC
Pin out : See below
PIN NO. FUNCTION TRANSMITTER
1
2-9
10
11
12
13
14
15
16
17
18
19-30
31
32
33
34-35
36
/Strobe
Data 0-7
/Acknowledge
Busy
/Paper empty
/Select
/Auto-Linefeed
N/C
Signal Gnd
Chasis Gnd
+5V,max 500mA
Signal Gnd
/Initialize
/Error
Signal Ground
N/C
/Select-in
host / printer
host
printer
printer
printer
printer
host / printer
host
host / printer
printer
host / printer
Serial Interface
Serial Default
Setting : 9600 baud rate no parity 8 data bits 1 stop bit XON/XOFF protocol and
RTS/CTS
RS232 HOUSING (9-pin to 9-pin)
DB9 SOCKET DB9 PLUG
--- 1 1 +5V,max 500mA
RXD 2 2 TXD
TXD 3 3 RXD
DTR 4 4 N/C
GND 5 5 GND
DSR 6 6 RTS
RTS 7 7 CTS
CTS 8 8 RTS
RI 9 9 N/C
PC PRINTER
Note The total current output from parallel port and serial port altogether can not exceed
500mA.
USB Interface
Connector Type : Type B
PIN NO. 1 2 3 4
FUNCTION VBUS D- D+ GND

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1-4. Printer Parts
2
1
3
4
5
6
7
8
1. Cover Open Button
2. Top Cover
3. Label Roll Core
4. Ribbon Rewind Wheel
5. Print Mechanism
6. Ribbon Rewind Shaft + Empty Ribbon Roll
7. Locking Tenon (left/right)
8. Front Cover Piece
2
1
3
4
5
1. LED Light (Ready)
2. LED Light (Status)
3. FEED Key
4. CF Card Slot Cove
r
5. Print Head Pressure Adjustment Screw (left/right)

STE5 Operation Manual
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4
5
1
3
2
1. Ribbon Supply Shaft
2. Label Guide
3. Platen Roller
4. Print Line Adjustment Gear
5. Label Senso
r
1
2
5
4
6
7
3
1. Fan-Fold Label Insert
2. Power Switch
3. Ethernet Socket (Option)
4. USB Port
5. Parallel Port
6. Serial Port (RS-232)
7. Power Socket
* The communication ports may vary depending on product types.

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2. Printer Installation
This printer model has the following print modes:
Thermal
Transfer (TT) When printing, ribbon must be installed to transfer the print contents onto the media.
Direct Thermal
(DT) When printing, no ribbon is necessary; it only requires direct thermal media.
Please check which print mode you will use and then go into the Setting Mode to change the
print mode setting if necessary.
2-1. Ribbon Installation
1. Place the printer on a
horizontal surface, and
open the top cover by
pressing the Cover
Open Buttons on both
sides.
2. Loosen and then lift the
upper print mechanism
by pressing the locking
tenons.
3. Place a new ribbon roll
onto the ribbon supply
shaft.

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4. Feed the ribbon from
the Ribbon Supply
Shaft under the Print
Head.
5. Wrap the ribbon around
the Ribbon Shaft and
stick the ribbon onto the
Empty Ribbon Roll
Core.
6. Firmly close the upper
print mechanism.

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2-2. Label Installation
1. Open the top cover by pressing
the Cover Open Buttons on both
sides.
2. Insert the Label Roll Core into the
label roll and then place it into the
printer.
3. If it's necessary, you can also
assemble the Label Stop Plates
on both sides of label roll.
Without Label Stop Plate
With Label Stop Plate
4. Loosen and lift the upper print
mechanism by pressing the
locking tenons.

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5. Feed the label through the two
Label Guides to the Tear-off Bar.
6. Align the label guides to the label
edge.
7. Close the upper print mechanism
from the top to finish label
installation.

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2-3. Label Roll Core Installation Instruction
(A) 1” roll core installation
(B) 1.5” roll core installation
(C) 3” roll core installation

STE5 Operation Manual
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2-4. Card / Hang tags Installation
When installing cord tags, the tag hole must align
with the sensor arrow (as indicated in figure), then
use the Label Guide to secure the tags.
Tag hole position
Sensor Detection Position
Sensor
2-5. PC Connection
1. Please make sure the printer is powered off.
2. Take the power cable, plug the cable switch to the power socket, and then connect the
other end of the cable to the printer power socket.
3. Connect the cable to the USB/parallel port on the printer and on the PC.
4. Power on the PC and the printer and the printer’s LED light will shine.

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3. Printer Setting
3-1. FEED Key
After pressing the FEED key, printer will feed the media (according to media type) to the
specified stop position. When printing with continuous media, pressing the FEED key will feed
the media out to a certain length. When printing with labels, the printer will feed one label each
time the FEED key is pressed. If the label is not sent out in a correct position, please proceed
with the Auto Sensing (see next section).
3-2. LED Status
Press and hold the FEED key then power on the printer. Wait for the LED light flashing red and
then release the FEED key, the printer will enter into Auto Sensing Mode to do the calibration. A
Self-Test page will be printed out automatically after the calibration is completed. Below are the
sequence and the description of two modes:
LED Light Beep Status Description
READY Green X Normal status Normal status
STATUS X
Press and hold the FEED Key then power on the printer.
READY Red
(Flash)
3 Auto Sensing
Mode
Printers are currently in Auto
Sensing Mode. The calibration
will be performed and a
Self-Test page will be printed out
to show the configurations of
printer. For more detail about
Auto Sensing Mode, please refer
to next section. For the
descriptions of Self-Test page
please refer to page 17.
STATUS Orange
3-3. Auto Sensing
Printer can automatically detect the label and store the result of detecting. By doing this, the
printer will calibrate the printing position of the label and the user can do printing without setting
the label length. To perform the Auto Sensing, please do as follows:
1. Check if the label is correctly loaded on the printer.
2. Power off the printer, press and hold the FEED key.
3. Power on the printer while still holding the FEED key. Keep holding the FEED key, wait for
the LED light turn to flash red and then release the FEED key. Printer will automatically
detect the label and record it.
4. A Self-Test page will be printed out after Auto Sensing is completed and the printer goes
back to standby mode.

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3-4. Self-Test page
The Self-Test page helps user to figure out whether the printer is operating normally. Below are
some general descriptions about the content of Self-Test page:
STE5 : VX.XXX
Serial port :96,N,8,1
int-usb sw setting: ext-USB
1 DRAM installed
Image buffer size : 1500K
000 FORM(S) IN MEMORY
000 GRAPHIC (S) IN MEMORY
000 FONT(S) IN MEMORY
000 ASIAN FONT(S) IN MEMORY
000 DATABASE(S) IN MEMORY
000 TTF(S) IN MEMORY
2048K BYTES FREE MEMORY
^S4 ^H10 ^R000 ~R200
^W10 ^Q48,3
Option : ^D0 ^O0 ^AD
Reflective Sensor AD: 639 754 928 (10)
Code Page: 850
Model & Version
Serial port setup
USB port setting
Test pattern
Number of DRAM installed
Image buffer size
Number of forms
Number of graphics
Number of fonts
Number of Asian fonts
Number of Databases
Number of Scalable fonts
Free memory size
Speed, Density, Ref. Point, Print direction
Label width, Form length
Cutter, Stripper, Mode
Sensor Setting
Code Page

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3-5. Error Messages
LED Light Beep Description Solution
Ready Status
Red
4 beeps
twice Print head is not firmly closed. Re-open the print head and make sure it closes tightly.
Red
(Flash) Red (Flash) None The temperature of print head
is too high.
Wait for the print head
temperature drops to the
normal temperature range,
printer will go back to the
standby mode and the LED
light will stop flashing.
Red
3 beeps
twice
Ribbon is not installed, and
printer shows error message. Make sure the printer is in the Direct Thermal mode.
Ribbon is used up or ribbon
supply shaft is not moving. Replace with new ribbon roll.
Red
2 beeps
twice
Unable to detect paper.
Make sure the movable sensor
mark is at the correct position,
if the sensor is still unable to
detect paper, and then go
through Auto Sensing again.
Paper used up. Replace with new label roll.
Red
2 beeps
twice Abnormal paper feed.
Possible causes: card tags or
paper fall into the gap behind
the platen roller, can’t find
label gap/black mark, black
mark paper out. Please adjust
it according to actual usage.
Red
2 beeps
twice Memory is full; printer will print out “Memor
y
full.” Delete unnecessary data in the memor
y
.
Red
2 beeps
twice
Can’t find the file; printer will
print out “Filename can not be
found.”
Use “~X4” command to print
out all the files, and then check
whether the file exist and the
file name is correct.
Red
2 beeps
twice
File name is repeated; printer
will print out “Filename is
repeated.”
Change the file name and
download again.

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4. RFID Tag Encoding
Before doing the RFID tag encoding, you should make sure below items are ready:
A STE5 printer that has been connected to PC through USB port.
The installation file of Smart Media Manager (SMM). You can get from the product CD.
A security code of SMM, which you can get from Godex.
The register file (with .LIC extension) of SMM. It should be provided by Godex, too.
Smart Labels with RFID tag that has been registered by Godex.
To do the RFID tag encoding, you should register the SMM first and then perform the encoding
and printing through the SMM. Please note that SMM is the only tool to make STE5 printing or
encoding.
4-1. Install and Register Smart Media Manager
1. Insert the product CD
into PC's optical
driver.
2. On the user interface
of product CD, click
the installation link to
start the installation.
Or you can open the
file directory of product
CD and find the
installation file icon as
the figure showed.
3. Follow the instruction
of "Installation
Wizard" to complete
the installation.
4. You can find SMM
icon on PC's desktop
after the installation is
completed. To start
the SMM, just double
click the icon.