Goldair select ETR3BSS User manual

Operating Instructions
Compact 3 Bar Towel Warmers
For Models: ETR3BSS & ETR3BW
* Available in either stainless steel or white

When using this electrical appliance, basic safety precautions should always be
observed.
This product is intended to warm and dry towels and is therefore hot to the touch. Note
that your towel warmer is intended to operate at 40–50 degrees however the surface
temperature of your towel rail will generally operate 20-25 degrees higher than the
ambient air temperature. Any rise in ambient air temperature is directly reflected in the
appliance and as a result it will feel hotter to the touch during warmer periods. The
insulation effect of towels will also cause the operating temperature to increase, be
mindful of this when handling the appliance.
PLEASE READ THESE INSTRUCTIONS CAREFULLY.
•Ensure the towel rail is installed in a location where switches and other controls
cannot be touched by a person in the bath or shower.
•DO NOT place towels or any other items on this appliance that have been in contact
with oil, petroleum based products or dry cleaning fluids.
•Use this appliance only with the voltage specified on the rating label, or elsewhere in
these instructions.
•We recommend this product is installed by a licensed electrician.
•Means for disconnection must be incorporated in accordance with the wiring rules.
•DO NOT immerse in any liquid.
•For service contact your nearest Authorised Service Agent.
•This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of the appliance by a
person responsible for their safety.
•Children should be supervised to ensure that they do not play with the appliance.
•DO NOT use this appliance for any purpose other than its intended use.
•WARNING: In order to avoid a hazard for young children, this appliance must be
installed so that the bottom rail is at least 600mm above the floor.
Safety Information
YOUR SAFETY IS IMPORTANT TO US.
PLEASE ENSURE YOU TAKE NOTE OF THE INSTRUCTIONS AND WARNINGS OUTLINED IN THIS MANUAL.

SPECIFICATIONS/DIMENSIONS
Model: ETR3BSS / ETR3BW
Height: 535mm
Width: 540mm
ELECTRICAL
Wattage, Painted –White: 45W
Stainless Steel: 40W
Power supply: 240 VAC 50Hz
International Protection Rating: IP55
Specifications
Dimensions

Installation
Components
3 x Leg Brackets
3 x Long Screws
3 x Short Screws
3 x Mounting Bush
1 x Allen Key and 3 grub screws
3 x Wall Plugs
Fig 1.
Always choose a safe location for the Towel Rail, keeping in mind the safety precautions
outlined. Ensure all packaging has been removed from the unit before use.

This appliance MUST be installed in accordance with the relevant wiring rules and regulations
and in particular those regulations which cover installation of appliances and accessories in
damp situations such as bathrooms, showers, laundries and other areas with fixed water
containers. It is to be fitted in accordance with applicable Australian/New Zealand standards
(AS/NZS).
In accordance with New Zealand’s wiring regulations this appliance is required to be connected
to a power supply that includes an earth circuit.
This appliance cannot be connected to a two wire (lighting) power circuit.
WARNING
In order to avoid a hazard for young children, this appliance must be installed so that the
bottom rail is at least 600 mm above the floor.
Special purpose tools are required for the replacement of the power supply cord. Contact an
Authorised Service Agent for service.
Please note that if mounting your Heated Towel Warmer yourself contact your local hardware
professional for advice on the best mounting hardware for your walls, as this may vary.
NOTE: Attempting to fix into plasterboard or cement sheeting alone is not recommended.
Plasterboard in particular will not hold long term.
WALL PREPARATION
•Goldair Heated Towel Rails may be fixed to any type of timber stud, steel stud or masonry
(solid or cavity) wall.
•Walls made from timber or steel require studs at the correct position for all rails. If the
precise position can’t be determined early in the job, consider sheets of 18mm construction
ply, covering a larger area.
•This rail has a small footprint against the wall. The wire holes and mounting holes must be
drilled neatly and accurately.
•For drilling through hard materials such as porcelain tiles, marble, granite etc. an appropriate
drill bit must be used.
•No responsibility will be taken by Goldair for instances where installers drill incorrectly.
Installation

MOUNTING
•Choose a suitable position on the wall to mount the Heated Towel Rail. The flex entry must
be horizontal and at the bottom of the frame.
•Fit the leg brackets shown in figure 1.
•Place the Heated Towel Rail on a flat surface, check that all the leg brackets are sitting
parallel, if not parallel, re-tightening may be required. Do not over tighten or parts of the
towel rail may break.
•Line up the towel rail on the wall, screw the lugs onto the wall in the correct positions. Place
the legs over the lugs and tighten the grub screws to ensure the towel rail stays in position
on the wall.
PRE WIRING
NOTE: Only drill holes when you are 100% sure of your measurements.
A means for disconnection must be incorporated in the fixed wiring in accordance with the
wiring guidelines AS/NZS 3000:2007.
Electrical Installation
WALL MOUNTED TOWEL RAILS ARE ONLY TO BE MOUNTED ON HEAT RESISTANT
WALLS THAT COMPLY WITH CURRENT AS/NZS SPECIFICATIONS & BUILDING
REGULATIONS

Operating your Towel Warmer
ELECTRICIAN INFORMATION
A copy of this User Manual should be left with the consumer for future reference.
A means for disconnection must be incorporated in the fixed wiring in accordance with
the wiring guidelines AS/NZS 3000:2007.
HEAT CONTROL
These towel rails run at a single temperature. Be aware they do get very hot to the
touch.
CAUTION: The Towel Rail generates heat during use. Proper precautions must be taken
to prevent the risk of burns, scalds, fires or other damage to persons
Do not attempt to dismantle the Towel Rail. There are no user serviceable parts. For
service or repair, contact an authorised electrical service technician.
CARE AND CLEANING
The Towel Rail requires regular cleaning to ensure longevity of the product.
Turn off the isolating switch before cleaning. For additional protection, turn the mains
supply off before cleaning.
Ensure that the towel rail has been allowed to cool down completely before cleaning.
Use a damp cloth (not wet) to wipe the exterior of the towel rail to remove dust and
dirt.
Never use solutions such as benzene, thinners or polishing agents.
Never use abrasive materials like steel wool / scourers to scrub the towel rail.
Ensure the Towel Rail is dry before switching back on the mains supply and isolating
switch.
Goldair –New Zealand
Monday –Friday 8am-5pm
Phone [phone]
Phone [phone]
[email protected]
Goldair –Australia
Monday –Friday 8am-5pm
Phone [phone]
Phone [phone]
[email protected]om.au
SUPPORT AND TECHNICAL ADVICE
RUST
Surface rust can occur on stainless steel over time. To avoid this the Heated Towel Rail is
best wiped down from time to time with a damp cloth and a stainless-steel cleaner. Fine
scratching can be removed using a metal polish such as ‘Autosol’ or ‘Brasso’ Paste which
are available from most supermarkets and car care shops.
PROOF OF PURCHASE
To receive warranty, retain receipt as proof of purchase.

Thank you for purchasing this Goldair product. Your product is warranted against faults and manufacture when
used in normal domestic use for a period of two years. In non-domestic use Goldair limits the voluntary warranty
to three months.
Goldair undertake to repair or replace this product at no charge if found to be defective due to a manufacturing
fault during the warranty period.
This warranty excludes damage caused by misuse, neglect, shipping accident, incorrect installation, or work carried
out by anyone other than a qualified electrical service technician.
PLEASE KEEP YOUR RECEIPT AS THIS WILL HELP VERIFY YOUR WARRANTY.
The benefits given to you by this warranty are in addition to other rights and remedies available to you under law in
relation to the goods or services to which this warranty relates.
In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss
or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality
and the failure does not amount to a major failure.
In New Zealand this warranty is additional to the conditions and guarantees of the Consumers Guarantee Act
(1993).
Two Year Warranty
Goldair Two Year Warranty (IMPORTANT: Please complete and retain this warranty card)
Name
Address
Place Of Purchase Date Of Purchase
Name Of Product Model Number
Attach a copy of the purchase receipt to this warranty card
Due to continual design improvements, the product illustrated in this User Manual may differ slightly from the actual product.
Goldair –New Zealand
CDB Goldair
PO Box 100-707
N.S.M.C
Auckland
Phone [phone]
Phone [phone]
www.goldair.co.nz
Goldair –Australia
CDB Goldair Australia Pty
PO Box 574
South Morang
Victoria, 3752
Phone [phone]
Phone 1300 GOLDAIR (1300 465 324)
www.goldair.com.au

New Zealand
PO Box 100707,
North Shore Mail Centre,
Auckland, 0745
www.goldair.co.nz
Australia
PO Box 574,
South Morang,
Victoria, 3752
www.goldair.com.au