Goldair Platinum GPPH220 User manual

2000W Glass Panel Heater with WiFi
Operating Instructions
Model: GPPH220

CAUTION: In order to avoid a hazard due to inadvertent resetting of the
thermal cut-out, this appliance must not be supplied through an external
switching device, such as a timer, or connected to a circuit that is regularly
switched on and off by the utility.
•This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities or lack of experience and
knowledge, unless they are supervised or have been given instruction
concerning the use of the appliance by a person responsible for their safety.
•Children should be supervised to ensure that they do not play with the
appliance.
•If the supply cord is damaged, it must be replaced by the manufacturer, its
service agent or similarly qualified persons in order to avoid a hazard.
WARNING: You must not cover this appliance. Covering this appliance
presents fire risk and will activate the safety fuse; permanently disabling the
unit.
WARNING: Do not use this appliance in small rooms when they are
occupied by persons not capable of leaving the room on their own, unless
constant supervision is provided.
WARNING: To reduce the risk of fire, keep textiles, curtains, or any
flammable material a minimum distance of 1 metre from the air outlet.
General Care and Safety Guide
•Use only the voltage specified on the rating label of the appliance.
•Keep all objects at least 1 metre from the front and 150mm from the sides of
the appliance. (free standing). For wall mounting see instructions on page 7.
•This appliance is intended for household use only and not for commercial or
industrial use.
•Indoor use only.
•Use this appliance only as described in this manual. Any other use is not
recommended by the manufacturer and may cause fire, electric shock or
injury.
•Do not use the appliance if it has been dropped or damaged.
•The common cause of overheating is deposits of dust or fluff in the appliance.
Ensure these deposits are removed regularly by unplugging the appliance and
vacuum cleaning the air vents and grills.
YOUR SAFETY IS IMPORTANT TO US. PLEASE ENSURE YOU TAKE NOTE OF THE
INSTRUCTIONS AND WARNINGS OUTLINED IN THIS MANUAL.

•Never use the appliance to dry clothes.
•Always unplug appliance when not in use.
•When the appliance has been unpacked, check it for transport damage and
ensure all parts have been delivered. If parts are missing or the appliance has
been damaged, contact the Customer Services Team.
•Do not use if there are visible signs of damage to the appliance.
•Do not connect the appliance to mains supply until completely assembled and
adjusted.
•Ensure hands are dry before handling the plug or main unit.
•Ensure appliance is on a flat, stable, heat-resistant surface.
•Do not operate with cord set coiled up as a heat build up is likely, which could
be sufficient to become a hazard.
•Carry out regular checks of the supply cord to ensure no damage is evident
•Do not operate this appliance with a damaged cord, plug or after the appliance
malfunctions or has been dropped or damaged in any manner. Take to a
qualified electrical person for examination, electrical service or repair.
•Do not twist, kink or wrap the cord around the appliance, as this may cause the
insulation to weaken and split. Always ensure that all cord has been removed
from any cord storage area and is unrolled before use.
•It is recommended that this appliance is plugged directly into the wall socket.
Power boards are not rated to supply power to high wattage appliances.
•A correctly specified, undamaged extension cord may be used with this
appliance provided it is used in a safe manner.
•Do not remove plug from power socket until the appliance has been switched
off.
•Do not remove plug from power socket by pulling cord; always grip plug.
•Do not place cord under carpet or cover with rugs or furniture. Arrange the cord
so it cannot be tripped over.
•Don’t place appliance on bedding or on thick & long carpet where the openings
may get blocked.
•Switch off and use handle provided when moving
•Do not place appliance close to radiant heat source.
•Do not insert or allow foreign objects to enter any ventilation or exhaust
opening, as this may cause an electric shock, fire or damage to the appliance.
•Do not sit on the appliance.
•Do not use abrasive cleaning products on this appliance. Clean with a damp
cloth (not wet) rinsed in hot soapy water only. Always remove plug from the
mains supply before cleaning.
•Do not operate in areas where petrol, paint or other flammable liquids are used
or stored.
•Do not use this appliance in the immediate surrounds of a bath, a shower, or a
swimming pool or other liquids.
General Care and Safety Guide

•The appliance must not be immersed in any liquids.
•There are no user serviceable parts installed in the unit.
•Do not place the unit in wardrobes or other enclosed spaces as this may cause
fire hazards.
•This unit is not supposed to be used in or around locations where foodstuffs,
works of art or delicate articles of science, etc. are stored.
•If your appliance does not work, or is not working properly, contact the place of
purchase or the Customer Services Team.
General Care and Safety Guide

SCREW PACK
8 x SCREWS including 2 x ONE
WAY SCREWS TO ATTACH
FEET
WALL MOUNTING
4 x LONG SCREWS
4 x WALL PLUGS
Components
FEET x 2
CONTROL PANEL
HEAT OUTLET
AIR INLET
(BACK)
MAIN POWER SWITCH

Assembly and Installation
Use this heater on a horizontal and stable surface, or fix it to the wall, as applicable.
Before using this appliance, it must have the feet fitted.
This appliance has been supplied with ‘1 way screws’ for permanent installation of the
feet. This is a safety requirement for the New Zealand and Australian market.
FREE STANDING
1. Ensure the appliance is unplugged and power switches are off.
2. Carefully turn the Main Body upside-down on a scratch-free and stable surface. Be
careful to prevent damage to the cosmetic finish or your floor surfacing.
3. Align the screw hole on the Feet Bracket with the screw hole on the base of the
appliance.
4. Attach feet with the screws provided and ensure the bracket sits firmly in place.
Ensure the screws are tight and the feet are attached firmly.
5. Set appliance upright and plug into a standard 240 volt AC electrical outlet.

Assembly and Installation
WALL MOUNTED
1. Make sure the appliance is unplugged and power switches are off.
2. Position the panel appliance within one metre of a wall socket. Do not mount in
front of or below the wall socket.
3. Ensure there is at least 1m clearance from the top and 100mm on the sides and
the bottom of the appliance.
4. Assemble the bracket with the screws provided –see image 1.
5. Position the mounting screws on the wall per below mounting guide and check
they are horizontal with a spirit level. Ensure the bottom of the heater is at least
100mm from the floor and drill holes as required. Fix the bracket to the wall.
6. Slot the back of the appliance onto the mounting screws. The bottom mount is on
there to keep the heater at the correct distance from the wall. You do not need to
put a screw in the bottom mount.
7. Plug appliance into a standard 240 volt AC electrical outlet.
NOTE: Your Goldair Panel Heater should be installed with at least 100mm clearance from the
floor and any other surrounding parts including other appliances, side walls and soft
furnishings. There must be at least 1m clearance from the top of the heater to ceilings or
shelves.
WARNING: Do not run the power cord behind the heater.
WALL MOUNTED HEATERS ARE ONLY TO BE MOUNTED ON WALLS THAT
COMPLY WITH CURRENT AS/NZS SPECIFICATIONS & BUILDING REGULATIONS

Operating your Appliance
Always choose a safe location for the heater, keeping in mind the safety precautions
outlined. Ensure all packaging has been removed from the unit before use. Please
follow the below instructions.
WARNING: In order to avoid overheating or fire, do not cover the heater.
WARNING: Keep all objects at least 1 metre from the front and 150mm
from the sides of the appliance.
WARNING: Do not use this heater with a programmer, separate timer,
remote-control system or any other device that switches the heater on
automatically, since a fire risk exists if the heater is covered or positioned
incorrectly.
WARNING:Never leave this heater unattended when in use.
If mounted on castors or feet, ensure heater is on a flat, stable, heat-resistant
surface.
Once the heater is in a safe operating position and all switches are in the off
position, insert the power plug into the mains outlet and switch on.
CAUTION: Ensure the power cord is not tight because if pulled it may
partially pull the plug from the socket. A partially inserted plug will overheat
the plug and socket and could result in fire.
Note: When the appliance is turned on for the first time, it may release a slight odour
or smoke. This odour or smoke is a normal occurrence caused by the initial heating of
the heating elements and should not occur again.

OPERATION
Plug in the unit and switch on the main power switch. The power indicator will light up.
Press the Power button (4) to turn the unit on. The current room temperature will be displayed.
HEAT SETTINGS
Press the Heat Setting button (5) to set the heat level to either low or high.
SETTING THE TEMPERATURE
Press the Up (2) or Down (3) buttons to increase or decrease the temperature. If no buttons are
pressed for 3 seconds, the heater will run to the previously set temperature.
SETTING THE TIMER
Press the Timer button (6) to set timer. The set time is displayed. Press the Timer button to
increase the timer in one hour increments. The timer has a range of 0-24 hours. The unit will
turn off once the timer completes its countdown.
CHILD SAFETY LOCK
Press and hold the Child Lock button for 3 seconds to lock the system. A will be displayed.
To unlock, either turn the unit off or press and hold the Child Lock button for 3 seconds.
TURN OFF
Press and hold the Power button (4) to turn off the unit. The power indicator light will remain lit
while the main power switch is in the On position.
Operating your Appliance
1
5
6
8
2
3
7
4
1–Display
2–Up Button
3–Down Button
4–Power Button
5–Heat Setting Button
6–Timer Button
7–Receiver
8–Child Lock Button

WiFi –Downloading and Setting up APP
This APP is supported only on 2.4GHz Wi-Fi channels. Please ensure your phone is
2.4GHz capable
Note this device will only work within your home WIFI system.
This does not operate on 3G or 4G internet connections.
You will need a connection to your home Wi-Fi.
•Tap REGISTER near the bottom of the screen.
•Read and agree to the Privacy Policy.
•Add your email address.
•Tap 'Obtain verification code'
You will then receive an email with a verification
code.
Download Goldair mobile APP
•Open the APP Store or Google Play on your mobile phone.
•Open 'Search' and enter 'Goldair'
•Click 'GET' and begin to download and install.
Once downloaded to your phone open the APP
•Enter the verification code from your email.
•Create a password.
•Then tap confirm.
If you haven't received a verification code via
email, tap the resend button and when the
verification code is received follow above steps.
Your APP is now registered and ready for pairing
to your device.

Pairing APP to Device
Details for pairing this heater to the Goldair App can be found at the below website link.
Either scan the QR code below or enter the website into your browser.
https://www.goldair.co.nz/
goldair-app
New Zealand Products
https://www.goldair.com.au/
goldair-app
Australia Products
Pairing Mode
To connect to the Goldair app you must ensure that your device is in
pairing mode which is where the Wifi Icon is flashing.
Most products will be in pairing mode after switching the device on
but if it is not:
- Put device on STAND-BY mode (ON at the wall but device is OFF)
- Hold down the heat setting button for around 5 seconds or until
the Wifi icon begins to flash.

SUPPORT AND TECHNICAL ADVICE
Goldair –New Zealand
Monday –Friday 8am-5pm
Phone [phone]
Phone [phone]
[email protected]
Goldair –Australia
Monday –Friday 8am-5pm
Phone [phone]
Phone [phone]
[e-mail]
Operating Your Heater
PROOF OF PURCHASE
To receive warranty retain receipt as proof of purchase.
SAFETY DEVICES
This appliance has one protection device:
•Resettable Thermal Link - this will automatically disconnect the power to the
appliance at a pre-set overheat temperature. After cooling down it will reset and
power on again. If this occurs, investigate what is causing the appliance to
overheat.
CAUTION: The appliance generates heat during use. Precautions must be
taken to prevent the risk of burns, scalds, fires or other damage to persons.
CARE AND CLEANING
The heater requires regular cleaning to ensure trouble free operation:
•Unplug the heater from the mains supply before cleaning.
•Ensure that the heater has been allowed to cool down completely before cleaning.
•The common cause of overheating is deposits of dust or fluff in the appliance.
Ensure these deposits are removed regularly by unplugging the appliance and
vacuum cleaning the air vents and grills.
•Use a damp cloth (not wet) to wipe the exterior of the heater to remove dust and
dirt.
•Never use solutions such as petrol, thinners or polishing agents.
•Ensure the heater is dry before plugging back into the mains supply.
•Do not attempt to dismantle the heater.
•There are no user serviceable parts. For service or repair, contact an authorised
electrical service technician.

Thank you for purchasing this Goldair product. Your product is warranted against faults and manufacture when used in normal
domestic use for a period of three years. In non-domestic use Goldair limits the voluntary warranty to three months.
Goldair undertake to repair or replace this product at no charge if found to be defective due to a manufacturing fault during the
warranty period.
This warranty excludes damage caused by misuse, neglect, shipping accident, incorrect installation, or work carried out by anyone
other than a qualified electrical service technician.
PLEASE KEEP YOUR RECEIPT AS THIS WILL HELP VERIFY YOUR WARRANTY.
The benefits given to you by this warranty are in addition to other rights and remedies available to you under law in relation to the
goods or services to which this warranty relates.
In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a
major failure.
In New Zealand this warranty is additional to the conditions and guarantees of the Consumers Guarantee Act (1993).
Three Year Warranty
Goldair Two Year Warranty (IMPORTANT: Please complete and retain this warranty card)
Name
Address
Place Of Purchase Date Of Purchase
Name Of Product Model Number
Attach a copy of the purchase receipt to this warranty card
Due to continual design improvements, the product illustrated in this User Manual may differ slightly from the actual product.
Goldair –New Zealand
CDB Goldair
PO Box 100-707
N.S.M.C
Auckland
Phone [phone]
Phone [phone]
www.goldair.co.nz
Goldair –Australia
CDB Goldair Australia Pty
PO Box 574
South Morang
Victoria, 3752
Phone [phone]
Phone 1300 GOLDAIR (1300 465 324)
www.goldair.com.au

New Zealand
PO Box 100707,
North Shore Mail Centre,
Auckland, 0745
www.goldair.co.nz
Australia
PO Box 574,
South Morang,
Victoria, 3752
www.goldair.com.au