Grandstream Networks GXW-4104 User manual

GXW410x User Manual www.grandstream.com
Firmware Version 1.3.4.13 http://esupport.grandstream.com
Grandstream Networks, Inc.
Analog IP Gateway GXW410x
4 or 8 FXO Ports w/Video Surveillance

Grandstream Networks, Inc. GXW410x User Manual Page 2 of 35
Firmware Version 1.3.4.13 Last Updated: 3/2012
TABLE OF CONTENTS
GXW410X USER MANUAL
WELCOME....................................................................................................................................................4
Gateway GXW410x Overview ...............................................................................................................................4
Safety Compliances................................................................................................................................................4
Warranty................................................................................................................................................................4
PACKAGING ................................................................................................................................................5
CONNECTING THE GXW410X....................................................................................................................................5
APPLICATION DESCRIPTION....................................................................................................................7
Functional Diagram of IP-PBX & GXW410x .......................................................................................................7
GXW400x & GXW410x Scenario/Toll- Free Calling Between Locations.............................................................8
FXS and FXO Gateway Configuration Example...................................................................................................9
FEATURES.................................................................................................................................................10
SOFTWARE FEATURES OVERVIEW............................................................................................................................10
HARDWARE SPECIFICATION .....................................................................................................................................10
CONFIGURATION GUIDE .........................................................................................................................12
CONFIGURATION WITH WEB BROWSER ....................................................................................................................12
Accessing the Web Configuration Menu..............................................................................................................12
End User Configuration ......................................................................................................................................12
ADVANCED USER SETTINGS.....................................................................................................................................16
Advanced User Configuration.............................................................................................................................16
CONFIGURING THE FXO CHANNELS.........................................................................................................................19
PROFILES..................................................................................................................................................................26
Saving the Configuration Changes......................................................................................................................28
Rebooting from Remote .......................................................................................................................................28
VIDEO SURVEILLANCE............................................................................................................................29
VIDEO SURVEILLANCE PROCEDURES .......................................................................................................................29
SOFTWARE UPGRADE.............................................................................................................................31
FIRMWARE UPGRADE THROUGH TFTP/HTTP/HTTPS ............................................................................................31
CONFIGURATION FILE DOWNLOAD ..........................................................................................................................32
FIRMWARE AND CONFIGURATION FILE PREFIX AND POSTFIX ..................................................................................32
MANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD .............................................................................32
RESTORE FACTORY DEFAULT SETTING..............................................................................................33
EXAMPLES OF GXW410X CONFIGURATIONS ......................................................................................34

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TABLE OF FIGURES
GXW410X USER MANUAL
FIGURE 1: DIAGRAM OF GXW410X BACK PANEL ................................................................................5
FIGURE 2: DIAGRAM OF GXW410X DISPLAY PANEL...........................................................................6
FIGURE 7: SCREEN-SHOT OF VIDEO SURVEILLANCE*.....................................................................30
APPLICATION ONE: GXW CONNECTED WITH AN IP-PBX OR SIP SERVER ....................................34
APPLICATION TWO: GXW TO EXTEND A TRADITIONAL PBX SCENARIO.......................................34
APPLICATION THREE: GXW CONNECTED WITH AN IP-PBX OR SIP SERVER AND VIDEO
SURVEILLANCE........................................................................................................................................35
APPLICATION FOUR: USING A GXW FOR PURE IP- IP COMMUNICATION CONFIGURATION.......35
INDEX OF TABLES
GXW410X USER MANUAL
TABLE 1: DEFINITIONS OF THE GXW CONNECTORS ..........................................................................5
TABLE 2: DEFINITIONS OF THE GXW DISPLAY PANEL.......................................................................6
TABLE 3: HARDWARE SPECIFICATION OF GXW410X .......................................................................10
TABLE 4: GXW410X SOFTWARE FEATURES.......................................................................................11
TABLE 5: WEB LOG-IN DEFINITIONS (BASIC SETTINGS PAGE).......................................................13
TABLE 6: STATUS PAGE DEFINITIONS ................................................................................................15
TABLE 7: ADVANCED CONFIGURATION PAGE DEFINITIONS...........................................................16
TABLE 8: FXO LINES CONFIGURATION DEFINITIONS .......................................................................19
TABLE 9: FXO LINE TEST TAB DEFINITIONS........................................................................................22
TABLE 10: CHANNELS PAGE DEFINITIONS.........................................................................................23
TABLE 11: DIAL PLAN PAGE DEFINITIONS..........................................................................................25
TABLE 12: PROFILE PAGE DEFINITIONS.............................................................................................26
GUI INTERFACES
GXW410X USER MANUAL
http://www.grandstream.com/products/gxw_series/gxw410x/documents/gxw410x_gui.zip
1. SCREENSHOT OF ADVANCED SETTINGS CONFIGURATION PAGE
2. SCREENSHOT OF BASIC SETTINGS CONFIGURATION PAGE
3. SCREENSHOT OF CHANNELS CONFIGURATION PAGE
4. SCREENSHOT OF FXO LINES CONFIGURATION PAGE
5. SCREENSHOT OF PROFILE 1CONFIGURATION PAGE
6. SCREENSHOT OF STATUS CONFIGURATION PAGE

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Firmware Version 1.3.4.13 Last Updated: 3/2012
WELCOME
Thank you for purchasing the Grandstream GXW410x IP Analog FXO Gateway. The GXW410x is a cost
effective, easy to use and easy to configure IP communications solution for any business. The GXW410x
supports popular voice codecs and is designed for full SIP compatibility and interoperability with 3rd party
SIP providers, thus enabling you to fully leverage the benefits of VoIP technology, integrate a traditional
phone system into a VoIP network, and efficiently manage communication costs.
This manual will help you learn how to operate and manage your GXW FXO Analog IP Gateway and
make the best use of its many upgraded features including simple and quick installation, multi-party
conferencing, etc. This IP Analog Gateway is very easy to manage and scalable, specifically designed to
be an easy to use and affordable VoIP solution for the small – medium business or enterprise. Enable the
video surveillance port to give piece of mind while you are away from your business.
GATEWAY GXW410X OVERVIEW
The GXW410x offers an easy to manage, feature rich feature IP communications solution for any small
business or businesses with virtual and/or branch locations who want to leverage their broadband
network and/or add new IP Technology to their current phone system. The Grandstream Enterprise
Analog VoIP Gateway GXW410x series converts SIP/RTP IP calls to traditional PSTN calls and vice
versa. There are two models - the GXW4104 and GXW4108, which have either 4 or 8 FXO ports
respectively. The installation is the same for either model.
SAFETY COMPLIANCES
The GXW410x is compliant with various safety standards including FCC/CE. Its power adaptor is
compliant with UL standard. Warning: use only the power adapter included in the GXW410x package.
Using an alternative power adapter may permanently damage the unit.
Caution: GXW410x is designed and recommended for indoor use only to avoid possible damage caused
by over-voltage or over current situations. Not respecting this recommendation may cause a system lock
which will require user to perform a power cycle of the unit.
WARRANTY
Grandstream has a reseller agreement with our reseller customer. End users should contact the company
from whom you purchased the product for replacement, repair or refund.
If you purchased the product directly from Grandstream, contact your Grandstream Sales and Service
Representative for a RMA (Return Materials Authorization) number. Grandstream reserves the right to
remedy warranty policy without prior notification.
Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation
of this product in any way other than as detailed by this User Manual, could void your manufacturer
warranty.
This document is contains links to Grandstream GUI Interfaces. Please download the GUI
examples http://www.grandstream.com/products/gxw_series/gxw410x/documents/gxw410x_gui.zip
for your reference.
This document is subject to change without notice. The latest electronic version of this user
manual is available on our website:
http://www.grandstream.com/products/gxw_series/gxw410x/documents/gxw410x_usermanual_englis
h.pdf
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.

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Firmware Version 1.3.4.13 Last Updated: 3/2012
PACKAGING
Unpack and check all accessories. Equipment included in the package:
1) One GXW410x Unit
2) One universal power adaptor
3) One Ethernet cable
CONNECTING THE GXW410X
FIGURE 1: DIAGRAM OF GXW410X BACK PANEL
TABLE 1: DEFINITIONS OF THE GXW CONNECTORS
LAN (or PC) Connect your PC to this port. It will then be assigned an IP address from your
Router/DHCP Server. The GXW410x acts as a switch only.
WAN Connect to the internal LAN network or Public Internet.
VIDEO IN Connection for Analog based Video Surveillance Camera (RCA)
Available in HW revision 1 Only
RESET Factory Reset button. Press for 7 seconds to reset factory default settings.
POWER SUPPLY Power adapter connection
OFF/ON Off/On switch
FXO1 - FXO8 FXO ports to be connected to physical PSTN lines from a traditional PSTN PBX or
PSTN Central Office.
NOTE: GXW410x acts as bridge only, if a device is connected to the LAN port, this device will get an ip
in same subnet as the WAN IP (NAT is disabled).
LAN/WAN RJ-45
Ethernet Ports
V
IDEO IN Jack FXO Ports
Power Supply
On/Off Switch
GXW410x

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FIGURE 2: DIAGRAM OF GXW410X DISPLAY PANEL
TABLE 2: DEFINITIONS OF THE GXW DISPLAY PANEL
Power LED Indicates Power. Remains ON when Power is connected and unit is turned
ON.
Ready LED Remains ON after boot-up.
LAN LED Indicates WAN port activity in the back side
PC LED Indicates LAN port activity in the back side
V
ideo LED Remains solid green on boot-up. If Video IN terminal is connected, indicates
video activity.
Available in HW revision 1 Only
LEDs 1 - 8 Indicate status of the respective FXO Ports on the back panel
Busy - ON
Available – OFF
NOTE: All LEDs display green when ON. The Ready light will only be ON when the network interface is
ready and the Web User Interface is accessible.
During a firmware upgrade or configuration download the following LED pattern will be observed:
Power, Ready, Video and WAN LEDs will be ON. The FXO port LED will keep flashing during download
and then stay OFF while the new files are written. The entire process may take between 20 to 30
minutes. The firmware upgrade is complete when you can login into the web configuration pages.
FXO port
GXW410x
Display

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Firmware Version 1.3.4.13 Last Updated: 3/2012
APPLICATION DESCRIPTION
A. IP PBX / SIP Server with GXW410x
A SIP proxy server such as Asterisk or a SIP registrar server can be deployed with the GXW410x series.
In this environment, the SIP server handles SIP registration and call control and the GXW410x processes
media conversion between IP and PSTN calls.
There are 2 ways to configure GXW410x when using with a SIP Server:
1. With SIP accounts configured on Channels page. In this case, the GXW acts like an endpoint
requesting registration from the SIP Server. Under the Channels webpage you will need to fill in
the information like SIP User ID, Password, etc. Now, when you try to make calls from IP, the call
will be routed to the SIP Server which will forward it to one of the SIP accounts on the GXW410x,
which will then forward it to the PSTN line.
2. Without SIP accounts. In this case, you simply have to configure the SIP Server to perform
forwarding of the SIP INVITE message with the FXO destination number to the gateways IP
Address. The GXW410x will receive the digits and immediately forward them on the FXO lines to
the destination PSTN. Most of the configuration on the Gateway for this case will remain default,
except Stage Method needs to be set to 1, and SIP Server IP Address/DNS name has to be filled.
FUNCTIONAL DIAGRAM OF IP-PBX &GXW410X
For incoming calls from the PSTN analog endpoints to the GXW410x, the device will auto forward each
call to a configured IP extension. The SIP Server can then route the call based on its own configuration or
IVR system.
PSTN
Cloud
Anywhere in the world
GXW-410x
4 or 8 PortsFXO Lines
PSTN Analog endpoints
Grandstream IP
IPPBX or
SIP Server
IP/LAN IP/WAN

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B. FXS Gateway with GXW410x [No SIP Server required]
Alternatively, the GXW410x can be used without a SIP Server. You can use it in conjunction with a FXS
Gateway (Ex. GXW400x) and still be able to originate and terminate calls from IP to PSTN and vice
versa. All you need to make sure is that the 2 gateways are able to locate each other (they should be on
the same LAN or on Public IP addresses).
GXW400X &GXW410X SCENARIO/TOLL-FREE CALLING BETWEEN LOCATIONS
In this diagram, configure the SIP Server field to be the IP Address of the other gateway (i.e. configure IP
address of FXS gateway to be SIP Server of GXW410x and vice versa). Please be sure you set SIP
Registration to No.
EXPECTED CALL FLOW: Analog Phone (GXW400x) picks up and dials destination PSTN number. The call
gets routed to the GXW410x which dials out the digit string onto the FXO Lines, thus reaching the
destination PSTN endpoint. On the reverse, incoming calls from PSTN endpoints will be routed
automatically to the FXS Gateway through the GXW410x.
Branch A - Boston, MA
4 employees
Branch B – Denver, CO
4 employees
Internet
Cloud
GXW-400x
GXW-410x
Analog Phones
PSTN
Cloud
FX0

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Firmware Version 1.3.4.13 Last Updated: 3/2012
FXS AND FXO GATEWAY CONFIGURATION EXAMPLE
GXW400X GATEWAY GXW410X GATEWAY
Profile 1
SIP Server - Set it to IP Address of
GXW410x
SIP Registration - No
Outgoing Call without Registration - Yes
NAT traversal – No
Advanced Settings
STUN Server - Blank
Use Random Port - No
Advanced Settings
STUN Server – Blank FXO lines
Wait for Dial Tone - Y or N (whichever works for your
PSTN Service Provider)
Stage Method - 1
Unconditional Call Forward to VOIP:
ch1-8:444; @ch1-8:p1; ch1-8:5060++;
Channels
1-8 5060 Profile 1
Local SIP Listen port (For VOIP to PSTN calls) - 5060++
Profile 1
SIP Server - Set it to IP Address of GXW400x
SIP Registration - No
NAT traversal - No

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FEATURES
GXW410x is a next generation IP voice and video gateway that features full interoperability with leading
IP-PBXs, SoftSwitches and SIP platforms. The Gateway series offers superb voice and video quality,
traditional telephony functionality, simple configuration, feature rich functionality and an additional video
port that enables the gateway to act like a video surveillance gateway.
SOFTWARE FEATURES OVERVIEW
4 and 8 FXO port media gateways
Video surveillance port (Available in HW revision 1 only)
External power supply
Two RJ-45 ports (switched or routed)
TFTP and HTTP firmware upgrade support
Multiple SIP accounts, multiple SIP profiles (choice of 3 profiles per account)
Supports Audio Codecs: G711U/A, G723, G729A/B and GSM
Supports Video Codecs: H.264
G.168 – echo cancellation
Flexible DTMF transmission: In Audio, RFC2833, SIP Info or any combination of the 3
Selectable, multiple LBR coders per channel
T.38 compliant
HARDWARE SPECIFICATION
TABLE 3: HARDWARE SPECIFICATION OF GXW410X
LAN interface 2xRJ45 10/100Mbps
LED 8 LEDs (GREEN)
Universal Switching
Power Adaptor Input: 100-240V AC, 50/60Hz, 0.5A Max Output: 12V DC, 1.25A
UL certified
Dimension 225mm (L) x 172mm (W) x 42mm (H)
Weight 0.29 lbs (3.5 oz)
Temperature 32~104°F
0~40°C
Humidity 10% - 90% (non-condensing)
Compliance FCC, CE