Graphic Products echo User manual

LARGE FORMAT PRINTER & ENLARGER
800.788.5572
GraphicProducts.com

Contents
Introduction............................................................................................................1
Copyright ................................................................................................................2
Warranty .................................................................................................................3
Safety Warnings.....................................................................................................5
1. Getting to Know Echo .......................................................................................7
1.1 Positioning .................................................................................................... 8
1.2 Parts and Terms........................................................................................... 8
2. Setup Instructions.......................................................................................... 12
2.1 Normal Setup .............................................................................................12
2.2 Optional – Using an SD Memory Card......................................................14
2.3 Optional – Preparing for PC Printing ........................................................14
3. Operating Instructions................................................................................... 16
3.1 Printing from a Scanned Document .........................................................16
3.2 Printing from the Poster Gallery................................................................17
3.3 Printing from a PC ......................................................................................18
4. Menu Options ................................................................................................. 20
4.1 Main Menu Options....................................................................................20
4.2 Advanced Options ......................................................................................23
4.3 Setup Options.............................................................................................28
5. Echo Software ................................................................................................ 32
5.1 Echo’s Driver and Printing Preferences....................................................32
5.2 Echo Canvas............................................................................................... 33
5.3 Word Plug-in for Echo ................................................................................33
6. Echo Poster Catcher ...................................................................................... 34
6.1 Installing the Poster Catcher.....................................................................34
6.2 Using the Poster Catcher...........................................................................34
7. Maintenance and Troubleshooting............................................................... 35
7.1 Cleaning Your Echo ....................................................................................35
7.2 Troubleshooting..........................................................................................35
8. Glossary........................................................................................................... 39
9. Certifications .................................................................................................. 41
9.1 FCC Compliance .........................................................................................41
9.2 US, Canadian and European EMC and EMI standards........................... 41
9.3 TUV Compliance .........................................................................................42
9.4 Printer Disposal/Recycling ........................................................................42

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INTRODUCTION
Introduction
Congratulations! Now that you have your Echo large format printer and enlarger,
you’ll be creating posters in no time.
In addition to helping you set up and use Echo, this User Guide will serve as a
reference document for maintaining the system, and for using its more advanced
features.
If you need supplies, or have questions about Echo, give us a call at 800.788.5572
(or, internationally, at 1.503.644.5572) and we’ll be happy to help.

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COPYRIGHT
Copyright
This manual is copyrighted with all rights reserved. No portion may be copied or
reproduced by any means without the prior consent of Graphic Products, Inc.
While every precaution has been taken in preparation of this document, Graphic
Products, Inc. assumes no liability to any party for any loss or damage caused by
errors or omissions or by statements resulting from negligence, accident or any
other cause. Graphic Products, Inc. further assumes no liability for incidental or
consequential damages arising from the use of this document. Graphic Products,
Inc. disclaims all warranties of merchantability or fitness for a particular purpose.
Graphic Products, Inc. reserves the right to make changes without further notice to
any product or system herein to improve reliability, function or design.
Reproduction of this material, in part or whole, is strictly prohibited without the
written permission of Graphic Products, Inc.

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WARRANTY
Warranty
Graphic Products’ printers are warrantied to be free from defects in materials or
workmanship for a period of one year from the date of purchase. Within this period,
Graphic Products, Inc. will, at its sole option, repair or replace any components
which fail in normal use. Such repairs or replacement will be made at no charge to
the purchaser for parts or labor, provided that the purchaser shall be responsible
for any transportation cost. This warranty does not cover loss, damages from
accident, equipment or parts which have been misused, altered, neglected,
carelessly handled, or used for purposes other than those for which the printer was
manufactured, or damages resulting from unauthorized service.
Repairs have a 90 day warranty, or will be covered under the original warranty
duration, whichever is longer.
The warranties and remedies contained herein are exclusive and in lieu of all other
warranties whether express, implied, or statutory, including any liability arising under
any warranty of merchantability or fitness for a particular purpose, statutory or
otherwise.
This warranty gives the purchaser specific legal rights, which may vary from state
to state. In no event shall Graphic Products be liable for any incidental, special,
indirect, or consequential damages, whether resulting from the use, misuse, or
inability to use the product for any reason including defect. Some states do not allow
the exclusion of incidental or consequential damages, so the above limitation may
not apply in all areas.
Graphic Products retains the exclusive right within all warranty periods to repair,
replace the product or offer a full refund of the purchase price at its sole discretion.
Such remedy shall be the purchaser’s sole and exclusive remedy for any breach of
warranty.
General maintenance and cleaning of the printer is the purchaser’s responsibility
and is not covered by the warranty. Expendable items or parts such as paper
supplies are not covered by this warranty.
NOTE: Some printers require specic preparation before shipping. Please contact
your Graphic Products representatives to ensure correct return procedure: call
800.788.5572 or visit GraphicProducts.com. Graphic Products, Inc. shall not be
responsible for any loss or damages incurred during shipping.

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WARRANTY
To prevent damage to Echo and to avoid nullifying the Echo warranty, please follow
these rules:
• Only use official Graphic Products paper supplies in Echo.
• Read all instructions and rules in this manual completely.
If something seems to be wrong with Echo, refer to section 7, Maintenance and
Troubleshooting. If your problem is not resolved by following the recommended
steps, please contact Graphic Products for assistance.

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SAFETY WARNINGS
Safety Warnings
Please review the following safety instructions before using Echo.
• Echo is intended for indoor use only. Keep the printer away from humidity and
prolonged exposure to direct sunlight.
• Echo is designed for use at normal room temperatures of 50-105°F (10-40°C),
and at a maximum altitude of approximately 6500 feet (2000 meters) above
sea level.
• Check the power source voltage before connecting the printer to a power outlet.
Echo is designed for use with standard, grounded 110-240 VAC, 50-60 Hz
power outlets. Typical current consumption for Echo is 2.2 A.
• Only use the approved power cord with Echo. If a replacement cord is needed,
please contact Graphic Products for support at 800.788.5572.
• Before plugging the power cord into Echo, make sure the On/Off switch is set to
Off.
• Do not allow liquids or metals to contact any of Echo’s internal parts. For
ordinary cleaning, follow the instructions included in this guide.
• Only qualified service personnel should attempt to perform maintenance on the
printer.
• The printer must be turned off before any type of maintenance work is done.
• Echo may build a small static charge in static-sensitive environments. Do not
operate Echo near flammable materials.
• The power outlet should be near the printer and easily accessible for quick
power disconnection. Unplug the printer from the wall socket to completely
disconnect power.
• Power off and unplug Echo if:
◦Echo makes an unusual noise.
◦Liquids or metals are inserted into the system.
◦There is an electrical storm or power failure.
◦There is smoke or an unusual smell coming from Echo.
NOTE: Changes or modications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
WARNING: Do not place your ngers near the cutting blades. If you must clear a
paper jam, turn the printer off rst, and use a tool, such as a pencil, to remove
the jammed paper. Do not use your ngers.

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SAFETY WARNINGS
The cutting blade is located on the inside of the printing unit. The cutting blade is
sharp and may cycle automatically after a poster is printed. If Echo is powered off
while the cutter is moving, it may stop before returning to its home position on the
far right. Do not move the cutter by hand; instead, turn the system on and allow the
blade to move automatically. Do not attempt to load supply paper when the cutter is
not in its home position.
Under normal operating conditions, the blade poses no harm to a user. Echo's cutter
mechanism is equipped with an over-torque circuit that is meant to shut off the
cutter if too much resistance is sensed; however, the blade still has the potential to
cause injury if misused.
We recommend the use of the surge suppressor that is provided with Echo. It will
help protect Echo from possible damage during nearby lighting storms. It should be
installed between the AC wall outlet and the AC input to the device.

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GETTING TO KNOW ECHO
1. Getting to Know Echo
Echo is a Thermal Printer, meaning that it uses heat to activate ink that is included
in its special supply paper. You will never need to change an ink cartridge in this
system! Echo is a versatile device, and allows you to print large posters from several
different sources:
• Enlarge an existing document or picture, using the built-in scanner.
• Print from Echo’s Gallery of saved posters.
• Print from a computer, either using a USB cord or across a network.
Echo is larger than most desktop printers, and weighs about 57 pounds (about 25
kg). We recommend that you have two people work together to unpack and position
the system, one person at each end.
In Echo’s box, you will find the following materials:
3
1
2 4 5 6
1Echo Large Format Printer & Enlarger
2 User Documentation
3Software Installation CD
4Electrical Power Cord
5Surge Suppressor
6USB Cable
7Document Carrier Sheet
If any of these materials are not included, please contact Graphic Products at
800.788.5572.
Set aside the box and packaging material for future use. You may need the box and
packing material later, when moving or shipping Echo.
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GETTING TO KNOW ECHO
1.1 Positioning
There are a few things to keep in mind when deciding where to use Echo:
• Echo is a large device. Place it on a flat, level surface that can safely support its
weight. Have one person lifting at each end when you need to move Echo.
• Leave an open space of about 2" (5 cm) behind Echo, so that you can fully open
the lid to load supply paper, and so that the power and computer connection
cables do not bind or kink.
• Do not cover or block the air vents on the ends of Echo; they provide necessary
ventilation for the internal components. A space of at least 2" (5 cm) is
recommended here as well.
1.2 Parts and Terms
Echo is designed for ease of use. There are only a few basic parts for you to know
about. These parts are labeled here.
OK
Print
Lid Release Button
Control Panel
Scanning Tray
Platen
Left Paper
Bracket Cutter
Feed Rollers
Print HeadsPressure Rollers

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GETTING TO KNOW ECHO
Control Panel
3
2
OK
Print
9
8
7
4
5 6
1
Echo’s Control Panel gives you easy access to all of Echo’s controls and settings.
Individual buttons and functions are labeled below. Detailed descriptions of the
different menu options appear in section 8.1, Main Menu Options.
1Control Screen – Displays menu options.
2Help – Open Echo's on-screen Help menu.
3Close – Close the current menu, cancel the current set of prints, or go back a
step when browsing folders.
4Cut – Operate the motorized paper cutter.
5 Navigation Arrows – Four arrows (up, down, right, left) used to navigate through
the menus in the Control Screen.
6OK Button – Press OK to activate or select a menu option.
7Power Indicator LED – Glows green when Echo is ready to print.
8Power On/Off Button – Turn Echo’s scanner and LCD display on or off. Note that
this is different from the Master Power Switch, which is located on the Connection
Panel on the rear of the printer. The Master Power Switch can be left on.
9Print – Scan an original document from the scanning tray and print it as an
enlarged poster.

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GETTING TO KNOW ECHO
Control Screen
100'
3
1
2
9
8
7
4
5
6
1Ink Color
2Paper Color
3Remaining Supply
4Paper Width/Type
5Printing Mode
6Poster Size
7Number of Copies
8Advanced Menu
9PC Connect Menu
The screen shows details about the current paper supplies, and displays the various
options that are available. This main menu appears when you turn on the system.
To navigate the options shown on the screen, use the Navigation Arrow buttons,
then use the OK button to select. Use the Up and Down arrow buttons to highlight
different options, and use the Right and Left arrow buttons to choose different
settings for the highlighted option.
In certain menus, you may see arrows at the top and bottom edges of the menu.
This indicates that the menu continues to another page; use the Up and Down arrow
buttons to cycle through options and continue to the next page. Pressing the Close
button will return you to the previous menu.
The following Indicator Icons, along the bottom of the screen, will only appear when
the represented option is enabled. Some of them will usually appear, as those
functions are on by default.

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GETTING TO KNOW ECHO
Indicator Icons
100'
1 2 3 4 5 6 7
1Auto Cut – Each poster will be cut immediately after being printed. This option is
enabled by default.
2Preview – A preview of your poster will appear on the screen before it is printed.
You will need to press OK or Print again to begin printing. This option is enabled by
default.
3Border – A printed Border is being added to your poster.
4Contrast – The default Contrast has been adjusted for this print.
5Alignment/Darkness – The default Alignments or Darkness have been adjusted
for this print.
6Mirror – This print will be reversed, as if seen in a mirror.
7Banner – A series of original documents, or a single long document, are being
printed as a single long banner (rather than as a series of individual posters.)
Connection Panel
3
1
2
4
1Electricity on/off
23-prong outlet
3Ethernet port
4USB port

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SETUP INSTRUCTIONS
2. Setup Instructions
2.1 Normal Setup
To begin using Echo, you will need to follow several basic steps. There are also some
optional steps, which will prepare your Echo for more advanced uses.
Power
Echo needs power from a standard, grounded 110-240V wall socket. Before
connecting the power cord, make sure that the Master Power Switch is set to the
“Off” position. (The Master Power Switch is located on the Connection Panel, on the
back of the system.) Connect the surge suppressor to a wall socket. Then, connect
Echo’s power cable to the surge suppressor and to Echo’s power plug, next to the
Master Power Switch. You can then turn the Master Power Switch on.
Moving the Left Paper Bracket
Echo can use supply paper rolls in two different sizes: 23" and 36". (The 23" width is
actually just over 23" wide; for simplicity, it is referred to as 23".)
When changing from one supply paper size to the other, you will need to move the
left paper bracket to the appropriate position inside the system.
1. Press the Lid Release button on Echo’s front panel, and raise the printer lid.
With the printer lid open, you can check the label inside the system to see if the
bracket is in the correct position for your paper.
2. The left paper bracket has an attached thumbscrew to secure it in place. If
you need to move the bracket, release the thumbscrew by turning it counter-
clockwise.
3. Pull the bracket toward the front of the printer, “unlocking” the bracket from its
alignment pins, and then lift it out. Be careful, as the edges of this bracket may
be sharp.
4. Position the left paper bracket over the appropriate set of alignment pins, and
push the bracket toward the back of the printer. The alignment pins and bracket
will “lock” together.
234
5. Secure the bracket with the thumbscrew, turning the screw clockwise until snug.

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SETUP INSTRUCTIONS
Loading Supply Paper
Echo uses special supply paper to print posters. You will need to load this paper
properly before beginning to use the system. You will also need to load a new supply
roll when the old one runs out, or when you want to change paper colors or types.
When you load supply paper, the cutter should be in its home position, at the far
right of the printer. If the cutter is not at the home position, do not move it by hand.
Instead, close the lid, and use the Power On/Off button to turn Echo on, prompting
the cutter to return home. Then, turn the system off again and continue.
1. Turn Echo off with the Power On/Off button. Press the Lid Release button on the
front of the system, and raise the lid.
2. If you are replacing an existing roll of supply paper, lift the existing roll out of its
place.
3. Make sure that the left paper bracket is in the correct position for the paper
you will be using. (For details on moving the bracket, see Moving the Left Paper
Bracket in this section.)
4. Place your new roll of supply paper in the printer, with the end caps resting
in the paper brackets, and with the paper unrolling from beneath the roll, as
shown.
5. Pull the edge of the paper a few inches out of the printer, so that you can keep
the paper in place when you close the lid. Hold the edge of the paper with one
hand as you gently lower the lid, to keep the paper from curling back in. Then,
use both hands to press the lid fully closed.
6. Turn Echo back on with the Power On/Off button. At this point, Echo will be
ready to print. If preferred, you may use Echo’s cutter to trim the edge of the
paper with the Cut (scissors) button.
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SETUP INSTRUCTIONS
2.2 Optional – Using an SD Memory Card
In order to save your scanned posters for later reprinting, use a removable SD
Memory Card (not included). When no SD card is present, the functions that would
require it will be unavailable.
In order to use a memory card, insert the card in the slot at the left-hand side of the
Control Panel, as shown below. It is best to insert or remove a memory card while
Echo is turned off.
Echo will accept most common SD cards;
classes 4, 6, and 10, in sizes up to 32GB,
have been tested. A typical 23" × 30" poster
will occupy about 6MB of storage space,
while a typical 36" × 46" poster will occupy
about 16MB. For comparison, a common,
inexpensive SD card (2GB capacity) will hold
over 300 posters of the smaller size, or over
100 of the larger size.
2.3 Optional – Preparing for PC Printing
Echo can be connected to computers, just like other desktop printers. This allows
Echo to print posters directly from designs created on those computers.
Physical Connections
If you will use Echo with a single computer, you will probably use a USB connection.
Plug the USB cord into both Echo and your computer.
Echo can also be connected to a network, so that multiple computers can print
remotely. If you would like to use this type of connection, plug an Ethernet cord (not
included) into Echo from your network.
Software Installation
Once Echo is connected to your computer or to your network, install the driver
software onto your computer using the CD provided. You may need help from your IT
team, as these installations typically require Administrative permissions. If there are
any questions, please contact our support team at 800.788.5572.
CONNECTING A USB CORD TO ECHO CONNECTING AN ETHERNET CORD TO ECHO
OK

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SETUP INSTRUCTIONS
Network Settings
To use Echo with a network connection, you will need to set Echo’s network settings
appropriately for your network. Settings vary, so check with your IT team to make
sure that you have the right details. Once these settings have been entered, they will
be saved for later use.
1. Use the Up and Down arrow buttons to highlight the Advanced option on the
main menu, and press the OK button.
2. In the Advanced menu, highlight the Setup option, and press the OK button.
3. Highlight Network, and press the OK button.
4. Highlight IP Type, and use the Left and Right arrow buttons to select either
Static or DHCP. We recommend Static IP for most networks, which will require
you to set the other network details (Address, Gateway, and Mask) in the next
step. The DHCP setting has Echo attempt to find these details automatically
when you place Echo in its LAN Connected mode.
5. If you are using the Static option, continue to the other network details: highlight
Address and press the OK button. Then, use the Up and Down arrows to adjust
the value of the highlighted digit, and use the Left and Right arrows to change
which digit is highlighted. Press the Close (“X”) button when finished with the
Address setting, and continue to Gateway and Mask until all the appropriate
details have been entered.
If your network changes, you may need to update these settings as well. You can find
more details in section 4, Menu Options.

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OPERATING INSTRUCTIONS
3. Operating Instructions
Echo can be used several different ways:
• Use Echo as a standalone document enlarger. Place a letter-size original
document into the scan input tray at the top of the machine, and Echo can
print a poster-size version of that document or picture. This is the fastest and
easiest approach. You can also customize posters made this way using Echo’s
Advanced options, such as adding a printed border.
• Print popular posters, such as geographic maps, the periodic table of elements,
etc., from Echo’s PreMade Poster Gallery.
• Scan a letter-size original document, and save it as a poster design in Echo’s
User Gallery for later printing.
• Print designs directly from a computer, designing your poster in Echo Canvas or
another program. You can connect your computer to Echo with a USB cord or
over a local network.
3.1 Printing from a Scanned Document
It’s incredibly easy to scan a letter-size page (a flyer, memo, picture, chart, etc.) and
enlarge it to a poster size. For smaller documents, use the included carrier sheet to
allow your document to feed through Echo’s scanner properly.
Once you understand the basic procedure, you can explore the Advanced options for
more customized prints. Before you begin, make sure that Echo is powered on and
has supply paper loaded.
1. Place a letter-size picture or document face up in the scanning tray, feeding the
leading edge into the scanner. There is a mark on the scanning tray to show
how far your document should be fed.
2. Press the Print button on the Control Panel. Your original document will be
scanned and a preview will appear on the screen.
3. Press the Print button again to print the poster, or press the Close (“X”) button
to cancel.
4. Echo will print your poster and (by default) automatically cut it from the roll of
paper. Your finished poster is ready for display!
OK
OK
Print
1
Print
2
Print
OK
A
Preview
3
A
4

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OPERATING INSTRUCTIONS
While this process uses the default settings for the printer, there is a wide variety of
options available to help customize your poster. These options will be discussed in
section 4, Menu Options.
3.2 Printing from the Poster Gallery
Echo can store and print saved posters, either from pre-made designs that are
already included in your Echo’s PreMade Gallery or from documents that you have
scanned and saved into the User Gallery. The User Gallery is stored on an optional
SD Memory Card; without a memory card, you will be able to print posters from the
PreMade Gallery, but you will not be able to save your own scanned documents into
the Gallery for later printing.
Printing from the Gallery
Before you begin, make sure that Echo is powered on and has supply paper loaded.
1. Use the Up and Down arrow buttons to highlight the Advanced option on the
main menu, and press the OK button.
2. In the same way, scroll through the Advanced menu to highlight Gallery, and
press the OK button.
3. Highlight either the PreMade Gallery (for designs from Graphic Products) or the
User Gallery (for designs that you have scanned and saved.) Then, press the OK
button.
4. Browse through the posters in your selected gallery using the arrow buttons.
When you find the poster you want to print, highlight it and press the OK button.
5. Use the arrow buttons to set the desired size or number of copies, and choose
if you would like to Inverse the print. When ready, press the Print button to begin
printing.
6. Echo will print your poster and (by default) automatically cut it from the roll of
paper. Your finished poster is ready for display!
2
Print
OK
PreMade
Shapes 23" x 30"
Math
4 5 6

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OPERATING INSTRUCTIONS
Scan and Save
To scan a poster design and save it for later, make sure that Echo is powered on and
has an SD Memory Card inserted.
1. Use the Up or Down arrows to highlight the Advanced option on the main menu,
and press the OK button. Then, scroll through the Advanced menu to highlight
Save Scan, and press the OK button.
2. Use the arrow buttons to select the printing mode and poster size you want to
use for this poster.
3. Place your document in the scanner and press the Print button. The document
will be scanned and saved on your SD memory card.
4. When the save is complete, the file name assigned to your newly-scanned
poster will be shown. Press the OK button to finish the process. The design will
appear in your User Gallery for later printing!
1
Print
OK
Save Scan
Place document in scanner
& press Print
Mode: Standard
Size: 23" x 30"
2
OK
OK
Print
3
Print
3
3.3 Printing from a PC
Echo can print posters directly from your computer. To print in this way, Echo will
need to be in Connection mode, waiting for instructions from a computer. While
in Connection mode, Echo will only accept commands from the USB or network
connection, as specified. When Echo is not in Connection mode, it will not receive
commands from any connected computer. You can enable or disable these
connections from Echo’s Control Panel.
Before you begin, make sure that Echo is powered on and has supply paper loaded.
You will also need to have Echo connected to your computer with a USB cord, or
connected to your network with an Ethernet cord. Your computer will also need
the Echo driver software installed. (These steps are described in section 3, Setup
Instructions.)
1. On the main menu, highlight “PC Connect” and press the OK button.
2. To use a direct connection to one computer, highlight “USB”, and press the OK
button. Echo will display the message, “Connection: USB.” To use a network
connection instead, highlight “LAN”, and press the OK button. Echo will display
the message, “Connection: LAN.”