Gree G17-14ESCWAC1 User manual

Owner’s
Manual
G17-14ESCWAC1
Window
Air Conditioner
Write the model and serial numbers below for your records:
Model #
Serial #
Date Purchased
Please read the entire manual carefully to
ensure proper operation of the product.
To find an electronic version of this manual,
please visit www.greeproducts.com
Phone: [phone]
Email: [e-mail]

2
PAGE
IMPORTANT SAFETY INFORMATION................................................................................................. 3-4
INSTALLATION INSTRUCTIONS........................................................................................................ 5-17
OPERATING INSTRUCTIONS.......................................................................................................... 18-21
CLEANING & MAINTENANCE ........................................................................................................ 22-23
BEFORE YOU CALL........................................................................................................................ 24-26
WARRANTY ......................................................................................................................................... 27
TABLE OF CONTENTS
NOTICE:
Pictures within this manual are for reference only. Please refer to the actual product for the appearance.

3
• Use caution when unpacking and installing. Fins
may be sharp and could harm you.
• Do not stop the unit by pulling out the power plug.
This may cause electric shock or fire.
• Replace immediately any part that has become
frayed or damaged. Do not use a cord that
shows damage or cracks along the length or at
the connector. A damaged power cord should
be replaced with a new cord obtained from the
manufacturer. Please contact Customer Service for
replacement options.
• Do not modify power cord length or share an outlet
with another appliance. This may cause electric
shock or fire.
• Always use a dedicated power circuit. The voltage
on the outlet should match the voltage rating on the
rating plate.
• The power cord is equipped with a 3-prong
grounding plug which can only be used with a
standard 3-prong wall outlet to minimize the
possibility of electric shock hazard. Where
a 2-prong outlet is encountered, it is your
responsibility to have it replaced with a properly
grounded 3-prong wall outlet.
• Do not use the outlet if it is loose or damaged.
It may cause electric shock.
• Do not open the unit during operation. It may cause
electric shock.
• Keep away from heating appliances, flammable
gas, or combustibles such as gasoline, benzene,
thinner, etc.
• Ventilate room before operating air conditioner if
there is a gas leak from another appliance.
• Never use an extension cord, surge protector, or
multi-outlet adapter with this unit.
• Plug in power cord properly. Always unplug your air
conditioner by pulling on the power plug. Grip plug
firmly and unplug to remove.
• Do not disassemble or modify the unit.
• Do not operate with wet hands.
• Do not clean with water that may run inside the
units electrical parts. This may cause failure of the
machine or electric shock.
• Do not place obstacles around air-inlets or inside of
air-outlet.
• Switch off the unit and unplug the unit before
cleaning.
• To prevent injury, when the air filter needs to be
removed, do not touch the metal parts of the unit.
• Only clean outside of the unit, use only a mild
detergent.
• The filter(s) should be checked once a month, or
every 250 hours, to see if cleaning is necessary.
Always insert the filters securely.
• Do not place heavy objects on the power cord.
Ensure that the power cord is not compressed.
• Turn off the main power switch when not using the
unit for a long period of time.
• All air conditioners contain refrigerants which,
under federal law, must be removed prior to
disposal. If you are getting rid of an old product
with refrigerants, check with the company handling
disposal about what to do.
• These R410A air conditioning systems require
contractors and technicians to use tools, equipment
and safety standards approved for use with this
refrigerant.
WARNING
Please read and understand this entire manual before attempting to assemble, operate or install your
window air conditioner unit. Use this air conditioner only as instructed in this manual. While this manual
covers a wide variety of troubleshooting, the instructions are not meant to cover every situation that may
occur. Caution and common sense are to be practiced when installing, operating or maintaining your air
conditioner.
We recommend 2 people to unpack and install.
SYMBOL INDICATES A HAZARDOUS SITUATION WHICH IF NOT AVOIDED
COULD RESULT IN SERIOUS INJURY OR DEATH.
SAFETY INFORMATION

4
SAFETY INFORMATION
The power cord with this air conditioner contains a current detection device designed to
reduce the risk of fire. Please refer to the section “operation of current device” for details. In the
event that the power cord is damaged, it cannot be repaired. It must be replaced with a power
cord from the product manufacturer.
NOTE:
If you turn off the air conditioner, wait at least three MINUTES before turning it back on. This
prevents the unit from blowing a fuse or tripping a circuit breaker.
Operation of Current Device
The power cord contains a current device that senses damage to the power cord. To test your power cord, do the
following:
1. Plug in the Air Conditioner.
2. The power cord has TWO buttons on the 3-Prong Grounding Plug. Press the TEST button. You will notice a
click as the RESET button pops out.
3. Press the RESET button, and you will hear a click as the button engages.
4. The power cord is now supplying electricity to the unit. (On some products this is also indicated by a light on
the 3-Prong Grounding Plug).
NOTE:
• Do not use the power cord to turn the unit on or off.
• Always make sure the RESET button is pushed in for correct operation.
• The power cord must be replaced if it fails to reset when either the TEST button is pushed,
or it cannot be reset. Please contact Customer Service.
• If the power cord is damaged, then it cannot be repaired. It MUST be replaced with a new power cord.
Please contact Customer Service.
Power Cord with 3-Prong
Grounding Plug and Current
Detection Device.
•The power cord is equipped with a 3-Prong Grounding Plug which
can only be used with a standard 3-prong wall outlet to minimize the
possibility of electric shock hazard. Where a 2-prong outlet is
encountered, it is your responsibility to have it replaced with a properly
grounded 3-prong wall outlet.
• Do not use a power cord that shows damage or cracks along the
length or at the connector. A damaged power cord should be replaced
with a new cord obtained from the manufacturer. Please contact
Customer Service for replacement options.
• Do not modify power cord length or share an outlet with another
appliance. This may cause electric shock or fire.
• Always use a dedicated power circuit. The voltage on the outlet
should match the voltage rating on the rating plate.
• Do not use the outlet if it is loose or damaged. It may cause electric
shock.
• Never use an extension cord, surge protector, or multi-outlet adapter
with this unit.
SAFETY INFORMATION
Electrical Information
Do not under any
circumstances cut,
remove, or bypass the
grounding prong

5
INSTALLATION INSTRUCTIONS
CAUTION
When handling the unit be careful to avoid cuts from any sharp metal edges
and the aluminum fins on the front / rear coils.
IMPORTANT: Save these instructions for future reference.
Product failure due to any improper installation is not covered under the One Year Limited Warranty.
IMPORTANT: You MUST use the parts provided for installation as well as proper installation
procedures as described in this manual when installing this unit.
WARNING
• Observe all electrical governing codes and ordinances.
• Do not use damaged or non-standard power cords.
• Use caution during installation and maintenance.
• Use proper operation to prevent electric shock, casualty and other accidents.
• Proper installation is the responsibility of the installer. If not installed properly the warranty is void.
• All parts described must be used with no substitutions.
Selection of Installation Location
Installing the unit in the following places can be dangerous and may cause malfunction:
1. Areas with strong heat sources, vapors, flammable or explosive gas, sulfated gas or volatile objects
spread in the air.
2. Near high-frequency devices such as welding machines, medical equipment, etc.
INSTALLATION INSTRUCTIONS
Requirements for Electric Connection
• Follow the Electric Safety Information when installing the unit.
• According to your local safety regulations, use a qualified power circuit.
• Do not plug into an outlet if it is loose or damaged. It may cause electric shock.
• Please make sure the power supply complies with the requirement of air conditioner. Unstable power
supply or wrong wiring may lead to electric shock, hazard or malfunction. Note: Electricity requirements
are 115V (60 Hz).
• Do not connect to the power outlet before finishing installation.
• Please make sure the outlet is always grounded effectively, otherwise it may cause electric shock.
The grounding resistance should comply with national electric safety regulations.
Before You Begin

6
INSTALLATION INSTRUCTIONS
Where to Install the Unit
• Ensure there is no obstruction near the air-inlet or air-outlet.
• Select a window where the condensation water can be dispersed easily out the back
of the unit and won’t affect others.
• The window should be able to withstand the weight of the unit.
• Select a window where noise and outflow air emitted by unit will not affect others.
• Select a window out of reach of children and animals.
W: 73.6 cm – 104 cm (29” – 41”)
H: 48.8 cm (19.25”) min
STORM WINDOW
A storm window frame will not allow the air conditioner to tilt
toward the outside, and it will prevent the unit from properly
draining. To adjust for this, attach a piece of wood (not
included) to the window sill.
Wood Piece: Width: 5.1 cm (2”)
Length: Long enough to fit inside the window frame
Thickness: To determine the thickness, place a piece of
wood on the window sill to make it 1.3 cm (1/2”) higher than
the top of the storm window frame or vinyl frame. Attach
securely with nails or screws (not included).
Storm
window
Frame
5.1 cm (2”) piece
of wood
1.3 cm (1/2”)
NOTE:
• The description for installation is for the standard vertical
double hung window.
• If you need to install the air conditioner in a narrow
window, you may not need to use the Flexible Screen
sub-assembly. Please refer to requirement of window
size for details.
• All parts must be secured to firm wood, masonry, or
metal.
• The electrical outlet must be within reach of the
power cord.
• Refer to the dimensions in the illustration.

7
INSTALLATION INSTRUCTIONS
Parts and Tools Needed
Power Plug
Air-Outlet Frame
Parts List
Upper Guide Rail Location*
Control Panel
Power Cord
Air-Inlet Panel
Fan Direction Adjusting Rod
*Upper guide rail may be attached on some units
Tools for installation Products and spare parts list
Phillips screwdriver
Window type unit
Sealing strip ( without adhesive)
Sealing strip ( with adhesive)(2)
Left tripod (1)
Remote controller Batteries Owner's manual
Type A screw (10)
Right tripod (1)
Type C screw (4)
Supporter (2)
Type E screw (4)
Fixing bracket
for window (2)
Type F screw (2)Type B screw (2)
Sponge
Upper guide rail
Level bar Scissors Pencil Measuring tape
Screwdriver
Sealing strip ( with adhesive)(2)
R1 Sealing sponge
of flexible screen(2)
Window Unit
Window Sill And Sash Seal (With Adhesive) (2)
Foam Top Gasket (Without Adhesive)
Flexible Screen Panel Seal (2)
Remote Control AAA Batteries Support Bracket
(2) Frame Locking Bracket (2)
Type A Screw (10) Type B Screw (2) Type C Screw (4) Type E Bolt
w/Nut (4)
Type F Bolt
w/Nut (2)
Foam Insulation (2) Left V-Support Right V-Support
Flexible Screen (2) & Side Rail (2)
Upper Guide Rail
Top Mounting Rail Seal Strip
Flathead screwdriver
Phillips screwdriver (Small, Large)

8
1
2
3
INSTALLATION INSTRUCTIONS
NOTICE:
This picture is for reference only. Please refer to the actual product for the appearance.
Pull down the Front Panel slightly, and lift panel
upwards to remove.
Remove 4 Screws from Front Frame.
Set aside, you will need later during
installation.
Remove 2 Screws from the Control Cover.
Set aside, you will need later during installation.
Grasp the lower corners of the Front Frame while
pressing in on the sides with your fingertips. Pull
out to release and lift up carefully.
Remove Filter.
Note: When Front Frame is removed, Control
Panel will still be attached by a harness.
Note: Do NOT pull the bottom edge towards
you more than 3”, or you may damage the
tabs on top of Frame
Front Case Screws
Screws
Screw
Preparing Unit and Case

9
INSTALLATION INSTRUCTIONS
NOTICE:
This picture is for reference only. Please refer to the actual product for the appearance.
Note: It is recommended to use 2
PEOPLE. One person holds the Outer Case,
the other person pulls out Main Unit.
Note: Set aside the Grounding Screw
in a safe location. You will need it later during
the installation.
4
5
Remove 1 Grounding Screw from side of Outer
Case.
Pull the main unit from outer case by griping the
base pan handle. Pull forward while securing
the case.
Outer Case
Do NOT pull or lift in this area.
Damage to the unit may result!
Grounding
Screw
Main Unit

10
NOTICE:
This picture is for reference only. Please refer to the actual product for the appearance.
INSTALLATION INSTRUCTIONS
A) To install the Upper Guide Rail, peel off
the back side of the Top Mounting Rail Seal
Strip and align it on the bottom edge of the
upper guide rail. Press the Top Mounting Rail
Seal Strip onto the Guide Rail to fully seal.
Upper Guide Rail
Top
Mounting
Rail Seal
Strip
Remove
backing
from seal
strip
6
78
A B
Upper
Guide
Rail
Lower Guide Rail
B) Use 4 Type A Screws to attach the Upper Guide
Rail onto the outer case of the air conditioner unit.
*Upper guide rail may be attached on some units
Note: For safety, all four screws must be
SECURELY fastened.
Hold Frame and extend Flexible Screen.
Slide the Side Rail onto the edge of the Flexible
Screen. Complete other side.
Frame
Flexible Screen edge
Flexible Screen edge
Side Rail
Side Rail
Before installing the Flexible Screens, place 1
Flexible Screen Seal on the left side of the LEFT
screen and 1 Flexible Screen Seal on the right side
of the RIGHT screen as shown.
To install the Flexible Screens, ensure that the sides
marked LEFT and RIGHT are installed into the left and
right side of the unit.
Left Right
Flexible Screen Seal
TOP VIEW

11
NOTICE:
This picture is for reference only. Please refer to the actual product for the appearance.
INSTALLATION INSTRUCTIONS
9
10
Attach Side Rails to Outer Case using 6 Type A
Screws.
Slide the upper and lower ends of the Flexible Screen
Frame into the Upper and Lower Guide Rails.
Upper Guide RailUpper Guide Rail
Lower Guide Rail
Flexible Screen
Left Right

12
NOTICE:
This picture is for reference only. Please refer to the actual product for the appearance.
INSTALLATION INSTRUCTIONS
11
12
13
To install the Window Sill & Sash Seal, cut the
seal to fit the length of the window. Peel off the
backing, and attach to window sash and window
sill.
Window Sill &
Sash Seal
(With Adhesive)
Note: To install the air conditioner onto
the window sill, it is recommended to use 2
PEOPLE.
Place the Outer Case with Flexible Panels on the sill
with the Lower Guide Rail against the back edge.
Center the unit, and close the window securely
behind the Upper Guide Rail.
Secure Outer Case with 2 Type C Screws.
Screw
Type C
Screw
Type C Screw
Assemble Support Bracket to V-Support with Type F Bolt w/Nut. Repeat for both sides.
Left V-Support
Sill
Sash
Right V-Support
Support Bracket
Type F Bolt w/Nut
Preparing Window and Installing Case

13
NOTICE:
This picture is for reference only. Please refer to the actual product for the appearance.
INSTALLATION INSTRUCTIONS
14
15
Place the V-Supports underneath the Outer Case on left and right sides, at Window Sill, near outside wall.
Attach V-Supports to each side of bottom of case with 2 Type E Bolts w/Nuts, 2 for each support.
type E screw
supporter
outer case
Can be moved
vertically to
adjust the
gradient of
outer case.
3°
Note: Ensure placement of V-Supports will bear the weight of window unit.
Note: The unit should be slightly tilted to the outside. Use a level: about 1/3 bubble will show correct slant.
Adjust position of Type E Bolt connecting V-Support and Support Bracket to adjust incline of Outer
Case.
Left V-Support
Type E Bolt
w/Nut
horizontal or inclined about 3˚
SIDE VIEW

14
NOTICE:
This picture is for reference only. Please refer to the actual product for the appearance.
INSTALLATION INSTRUCTIONS
16
17
18
Plastic
Window
Wooden
W indow
Extend the left and right
Flexible Panels to the Window
Sashes.
Attach top corners with 2 Type
C Screws.
Note: In order to
prevent the window
sill from splitting drive
the pilot holes before
inserting the screws.
Screw
Type C Screw Type C
To install the fixed bracket, attach
the bracket to the window side
sash with one Type B Screw.
This prevents broken glass or
damage to the windows.
This unit contains
2 Window Locking Brackets.
Vinyl
Window
Wooden
Window
Insert the Foam Top Gasket
between the glass and the
window to prevent air from getting
into the room. If the strip does not
properly fit to your window, obtain
appropriate material at a local
store to provide a proper seal.
Foam Top Gasket (Without Adhesive)

15
INSTALLATION INSTRUCTIONS
NOTICE:
This picture is for reference only. Please refer to the actual product for the appearance.
19
20
Note: To install the air conditioner onto the window sill, it is recommended to use 2 PEOPLE.
IMPORTANT: THE GROUNDING SCREW MUST BE REINSTALLED CORRECTLY TO
ENSURE PROPER GROUND!
Slide the Main Unit slowly into the Outer Case by
the Base Pan. Make sure the unit is firmly seated
Note: Do NOT push on the controls, styrofoam
air discharge housing or the finned coils.
A) Replace the GROUNDING SCREW removed in Step 4.
B) Reinstall the Control Cover by replacing the 2 Screws removed in Step 3.
Do NOT push
on these areas
Base Pan
Grounding
Screw
Screw Screw
Control Cover Screws
Installing Unit In Outer Case

16
INSTALLATION INSTRUCTIONS
NOTICE:
This picture is for reference only. Please refer to the actual product for the appearance.
21
22
A) Attach the Front Frame to the Outer Case
by inserting the tabs into slots on the top of
Outer Case.
B) Push bottom of Front Frame in until secure.
Replace 4 Screws removed in Step 2.
L
A) Install the Filter
B) Replace Front Panel.
A
A
B
B

17
After finishing installation, measure the width between
the outer case of the air conditioner and the window
frame (see Figure 10, length).
A) Locate both pieces of the Foam Insulation from
the packaging. Cut the insulation into a rectangular
shape to match the width as measured in figure 10.
B) Remove adhesive from back of Foam Insulation.
Stick the installation evenly on the flexible screen.
Cover the flexible screen completely.
Width
L
Width
Width
23
24
NOTICE:
This picture is for reference only. Please refer to the actual product for the appearance.
A B
Note: Be sure to measure each screen, as
the length could be different on each side.

18
i-Feel LCD Remote Control
The remote acts as a separate thermostat for enhanced comfort. The mini thermostat in the remote
control can sense its surrounding temperature and transmit the signal back to the unit. The unit will
cool the room until the desired temperature is met at the location of the remote. Maximum transmission
distance of remote from unit is 8 m (26 ft).
Programmable Digital Thermostat
For precise comfort control. Select the exact desired temperature for maximum comfort.
24 Hour Programmable Clock Timer
While in OFF mode enables user to set a specific time for the unit to turn on. When in ON mode, enables
user to set a specific time for unit to turn off.
3 Speed Fan & Auto Fan
Allows more settings for maximum comfort. Auto fan automatically sets the fan speed based on the
current room temperature and thermostat setting
Evaporative Dehumidifier (Dry Mode)
Reduces and evaporates unwanted moisture without extra cooling.
Sleep Mode
Automatically increases the set temperature 2° after the first hour and another 2° after the second hour.
This feature limits compressor usage and conserves energy.
Energy Saver Mode
Automatically shuts off both compressor and fan when desired temperature is reached, to conserve
energy.
Loss of Power Protection with Auto Restart
Remembers all settings when power is interrupted. As soon as power is restored, the A/C will operate in
the mode, temperature and settings prior to power loss.
Gold Shield
Anti-corrosion coating prevents condenser fin corrosion.
NOTE: The default temperature reading on the display is degree Fahrenheit (°F). To change the display to degree Celsius
(°C), press the Mode and Temp Decrease buttons together and hold for 3 seconds when the remote is turned off. Repeat
the process to change back to degree Fahrenheit (°F). This cool-only air conditioner was not designed for freezing outdoor
conditions. Do not use in freezing outdoor conditions.
OPERATING INSTRUCTIONS
Features of Your Window Air Conditioner

19
Light indicates the unit is in the
temperature or delay Time Set Mode
REF# BUTTON FUNCTION
1Power Turns air conditioner On and Off.
2Mode Press this button to select a mode from the following options:
AUTO - COOL - ENERGY SAVER - FAN - DRY
3Fan Speed Press this button to select desired fan speed:
AUTO - LOW - MED - HIGH
4Timer
Timer can be set in 0.5 hour increments, below 10 hours. Timer can be set in 1 hour
increments, above 10 hours. Range is 0.5 to 24 hours.
ON: Timer can be set when unit is OFF. When timer reaches ON, the unit will turn on.
OFF: Timer can be set when unit is ON. When timer reaches OFF, the unit will turn off.
5Filter Check This light will appear when unit has operated for 250 hours. Clean filter per Maintenance section. After
filter is cleaned, press Filter Check button to clear.
6▲
▼
COOL or ES Mode: Use to set temperature. Pressing (▲) or (▼) button once will increase
or decrease set temperature by 1°F.
TIMER Mode: Use to increase/decrease time increments by 0.5 hours.
OPERATING INSTRUCTIONS
Function & Control Display
DESCRIPTION FUNCTION
Auto Fan Mode In this mode, fan speed will automatically adjust to provide optimum comfort with the set temperature.
Cannot be used when in FAN only mode.
Cool
Mode
Air conditioner operates under COOL mode. Cooling indicator will be on.
Press Fan Speed button to adjust the fan speed.
Energy
Saver
Mode
Air conditioner operates under ES mode. ES indicator will be on. Press Fan Speed button to adjust the
Fan speed.
Fan Only Mode Fan Speed button to adjust the Fan speed. Air Conditioner does not cool in this mode.
Dry Mode Unit runs in low fan speed for dehumidification. DRY Mode indicator will be on. Fan speed cannot be
adjusted.
Display Shows the room temperature or time remaining on the Delay Timer. Shows the room
Temperature while setting the temperature in COOL, DRY*or ENERGY SAVER modes.
Cooling indicator
SE indicatorfan
Fan indicator
Dry indicator
2
3
6
7
Auto speed indicator
High speed indicator
Medium speed indicator
Low speed indicator
1
4
5Auto
High
Med
Low
Cool
Energy Saver
Fan Only
Dry
Mode
Set
Temp/Time
POWER
Timer
Filter Check
Fan
Speed

20
OPERATING INSTRUCTIONS
DESCRIPTION FUNCTION
ON/OFF Button Turns air conditioner On and Off. Turning on the unit with remote controller,
the unit will operate in ENERGY SAVER mode.
Mode Button Press the button to select a mode from the following options:
AUTO - COOL - ENERGY SAVER - FAN - DRY
- / + Press (+) or (-) button to increase or decrease set temperature by 1ºF. Hold (+) or (-) button for 2
seconds to quickly adjust the temperature. In AUTO Mode, set temperature is not adjustable.
Fan Button This button is used for setting Fan Speed in the sequence that goes from
AUTO — LOW — MED— HIGH
Sleep Button Press this button to operate in SLEEP mode. Press it again to cancel. This function is available in
COOL, DRY and ENERGY SAVER mode to maintain the most comfortable temperature.
Timer Button Press this button to initiate AUTO-ON/AUTO-OFF timer
Press this button twice to cancel auto-timer
i-Feel Button
i-Feel function will activate after pressing this button. This will work with the rooms ambient
temperature, sending the remote programmed thermostat temperature to the unit every 10 minutes If
power is lost this function will need to be reset.
Speed This shows Fan Speed in the sequence that goes from
AUTO — LOW — MED— HIGH
Lock Feature Press (+) or (-) button to LOCK or UNLOCK the control panel.
Remote Control Operation
OPERATING INSTRUCTIONS
NOTICE:
• The distance between remote and receiving window should be no more than 8 m
(26 ft.), and there should be no obstacles between them.
• When not using the remote control for extended periods of time, please take out
the batteries.