Greentouch SCOTT LIVING 1360FM-24-259 Quickspecs

Media Fireplace with
23-IN Infrared
Electric Insert
ASSEMBLY, CARE & USE INSTRUCTIONS
MODEL # 1360FM-24-259
ITEM # 1279099
Date Purchased _______________________
Questions, problems, missing parts?
Before returning to your retailer,
call our customer service department at
1-855-571-1044 9 a.m. - 5 p.m., EST, Monday - Friday.
www.greentouchhome.com
Français p. 23
Español p. 45

2
PACKAGE CONTENTS
A
JC
D
B
B
LG
M
I
E
H
M
L
F
O
Q
K
P
R
N S T
PART DESCRIPTION QUANTITY
ATop 1
B Corner Panel 2
C Partition 1
D Center Shelf 1
E Center Front Panel 1
F Left Wall 1
G Right Wall 1
H Left Side Panel 1
I Right Side Panel 1
J Center Back Panel 1
PART DESCRIPTION QUANTITY
K Base 1
L Back Panel 2
M Shelf 2
N Insert 1
O Left Front Panel 1
P Right Front Panel 1
Q Left Front Door 1
R Right Front Door 1
S Remote Control 1
T Battery 2

3
HARDWARE CONTENTS (NOT SHOWN ACTUAL SIZE)
AA BB CC DD EE FF GG HH II
PART DESCRIPTION QUANTITY
AA Wooden Dowel 40
BB Short Screw 2
CC Locknut 28
DD Connecting Rod 28
EE Long Screw 8
FF Back Panel Screws 38
GG Shelf Pin 8
HH Door Pull 2
II Touch-Up Pen 1
SAFETY INFORMATION
Please read and understand this entire manual before
attempting to assemble, operate or install the product.
This equipment has been tested and found to comply
with the limits for Class B digital devices, pursuant to
Part 15 of the FCC rules. These limits are designed
to provide reasonable protection against harmful
interference in a residential installation. The equipment
generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance
with the instructions, may cause harmful interference
to radio or television reception, which can be
determined by turning the equipment off and on. The
user is encouraged to try and correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and
the receiver
• Connect the equipment into an outlet on a
circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV
technician for help.
This device complies with Part 15 of the FCC
rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference,
and
2. This device must accept any interference received,
including interference that may cause undesired
operation.

4
SAFETY INFORMATION (CONT'D)
Modifications not approved by the party responsible
for compliance could void user’s authority to operate
the equipment.
This Class B digital apparatus complies with Canadian
ICES-003.
IMPORTANT INSTRUCTIONS
When using electrical appliances, basic precautions
should always be followed to reduce the risk of fire,
electric shock and injury to persons, including the
following:
DANGER
• Read all instructions before using this heater.
• If the information in this manual is not followed
exactly, an electric shock or fire may result causing
property damage, personal injury or loss of life.
• This product is intended to fit most plasma and
LCD televisions (up to 62 inches and weighing
a maximum of 100 pounds). Using this item with
loads heavier than the stated maximum can result
in tipping and/or instability, which can result in injury
or even death.
WARNING
• This appliance is hot when in use. To avoid burns,
DO NOT let bare skin touch hot surfaces. Keep
combustible material, such as furniture, pillows,
bedding, papers, clothes and curtains at least 3 feet
from this appliance and keep them away from the
sides and rear.
• Extreme caution is necessary when any heater
is used by or near children or individuals with
disabilities and whenever the fireplace is left
operating and unattended.
• DO NOT run cord under carpeting. DO NOT cover
cord with throw rugs, runners, or similar coverings.
DO NOT route cord under funiture or appliances.
Arrange cord away from traffic areas and where it
will not be tripped over.
• DO NOT insert or allow foreign objects to enter any
ventilation or exhaust opening as this may cause an
electric shock or fire, or damage the appliance.
• This appliance has hot and arcing or sparking parts
inside. DO NOT use it in areas where gasoline,
paint or flammable vapors or liquids are used or
stored. This fireplace should not be used as a
drying rack for clothing. Christmas stockings or
decorations should not be hung in the area of it.
• Use this appliance only as described in the manual.
Any other use is NOT recommended by the
manufacturer and may cause fire, electric shock or
injury to persons.
CAUTION
• If possible, ALWAYS unplug this appliance when
not in use.
• DO NOT operate any heater with a damaged
cord or plug or after the heater malfunctions. DO
NOT operate any heater if it has been dropped
or damaged in any manner. Disconnect power
at service panel and have heater inspected by a
reputable electrician before reusing.
• Any repairs to this fireplace should be carried out
by a qualified service person.
• Under no circumstances should this fireplace be
modified. Parts having to be removed for servicing
must be replaced prior to operating this fireplace
again.
• DO NOT use outdoors.
• This heater is not intended for use in bathrooms,
laundry areas and similar indoor locations. NEVER
place heater where it may fall into a bathtub or
other water container.
• To disconnect this appliance, turn controls to the off
position, then remove plug from outlet.
• ONLY connect to properly grounded outlets.
• This appliance, when installed, must be electrically
grounded in accordance with local codes, with the
current CSA C22.1 Canadian Electrical Code or
follow U.S.A. Installations, follow local codes and
the National Electrical Code, ANSI/NFPA N0.70.

5
SAFETY INFORMATION (CONT'D)
• To prevent a possible fire, DO NOT block air intakes
or exhaust in any manner. DO NOT use on soft
surfaces, like a bed, where opening may become
blocked.
• The heaters MUST NOT be located immediately
below a socket-outlet.
• ALWAYS plug heaters directly into a wall outlet /
receptacle. NEVER use with an extension cord or
re-loadable power tap (outlet / power strip).
• DO NOT slide insert on top of wood to avoid
scratching wood surface.
• DO NOT place any object on top of the insert or
block the air intakes / vents as this can cause the
unit to overheat and could cause a fire.
Electrical Connection
• A 15-Amp, 120-volt, 60 Hz circuit with a properly
grounded outlet is required. Preferably, the fireplace
will be on a dedicated circuit as other appliances
on the same circuit may cause the circuit breaker
to trip or the fuse to blow when the heater is in
operation. The unit comes standard with 6-ft. three-
wire cord, exiting from the rear of the fireplace. DO
NOT exceed the current rating of the current tap.
Grounding Instructions
• This heater is for use on 120 volt.The cord has a
plug as shown below. See illustration or grounding
instruction. An adapter as shown at C is available
for connecting three-blade grounding type plugs
to two-slot receptacles. The green grounding plug
extending from the adapter must be connected to
a permanent ground such as a properly grounded
outlet box. The adapter should not be used if a
three-slot grounded receptacle is available.
SAVE THESE INSTRUCTIONS
A B C
Grounding Pin
Grounding Means
Metal
Screw
Cover of
Grounding
Box
Adapter

6
PREPARATION
Before beginning assembly of product, make
sure all parts are present. Compare parts with
package contents list and hardware contents list.
If any part is missing or damaged, do not attempt
to assemble the product.
Estimated Assembly Time: 50 minutes
Tools Required for Assembly (not included):
Phillips screwdriver
ASSEMBLY INSTRUCTIONS
1. Set center front panel (E) down on a
non-scratch surface. Insert eight wooden
dowels (AA) into holes on left and right sides of
center front panel (E). Align the holes on center
front panel (E) with the corresponding holes
on left front panel (O) and right front panel (P),
securing with two short screws (BB).
Hardware Used
AA Wooden Dowel x 8
BB Short Screw x 2
P
O
E
AA
BB
1
1
2
2. Screw six connecting rods (DD) into the
designated plastic bushings on the back of the
left front panel (O) and right front panel (P).
Fully tighten with a phillips screwdriver.
Hardware Used
DD Connecting Rod x 6
2
DD
E
P
O
DD

7
ASSEMBLY INSTRUCTIONS (CONT’D)
3. Insert four wooden dowels (AA) into the holes
on the back of the left front panel (O) and right
front panel (P). Attach the left side panel (H) to
the left front panel (O), secure with screwing
three locknuts (CC) by phillips screwdriver.
Repeat for the right side panel (I).
Hardware Used
AA Wooden Dowel x 4
CC Locknut x 6
3
1
1
H
O
I
P
AA
CC
2
4. Insert six wooden dowels (AA) into the holes of
base (K), align and attach the assembly from
step 3 to the base (K), securing from
underneath with four long screws (EE).
Hardware Used
AA Wooden Dowel x 6
EE Long Screw x 4
4
1
1
AA
EE
K
2

8
ASSEMBLY INSTRUCTIONS (CONT’D)
5. Insert two wooden dowels (AA) into outer holes
on right side of base (K). Align and attach right
wall (G), securing from underneath with two
long screws (EE).
Repeat for left wall (F).
Hardware Used
AA Wooden Dowel x 4
EE Long Screw x 4
5
2
1
F
AA
EE
G
6. Screw ten connecting rods (DD) into the
designated plastic bushings on the back of the
center shelf (D).
Hardware Used
DD Connecting Rod x 10
6
DD
DD
D

9
ASSEMBLY INSTRUCTIONS (CONT’D)
7. Insert two wooden dowels (AA) into the top
outer holes on both left wall (F), left side panel
(H) ,right side panel (I) and right wall (G).
Attach center shelf (D), secure with screwing
ten locknuts (CC) by phillips screwdriver.
Hardware Used
AA Wooden Dowel x 8
CC Locknut x 10
7
1
1
D
CC
F
H
IG
AA
2
8. Screw six connecting rods (DD) into the
desigated plastic bushings on the top of the
center shelf (D), Fully tighten with a phillips
screwdriver, on the top of the center shelf (D).
Hardware Used
DD Connecting Rod x 6
8
D
DD
DD

10
ASSEMBLY INSTRUCTIONS (CONT’D)
9. Insert two wooden dowels (AA) into holes on
left side of center shelf (D). Attach corner panel
(B), secure with screwing four locknuts (CC) by
phillips screwdriver.
Repeat for remaining corner panel (B).
Hardware Used
AA Wooden Dowel x 4
CC Locknut x 4
9
B D
B
CC
AA
1
1
CC
AA
2
10. Insert one wooden dowels (AA) into holes on
the middle of center shelf (D). Attach partition
(C), secure with screwing two locknuts (CC)
by phillips screwdriver.
Hardware Used
AA Wooden Dowel x 1
CC Locknut x 2
10
1
AA
D
C
CC
AA
CC
2

11
ASSEMBLY INSTRUCTIONS (CONT’D)
11. Screw six connecting rods (DD) into designated
plastic bushings on the back of the top (A).
Fully tighten with a phillips screwdriver.
Hardware Used
DD Connecting Rod x 6
11
DD
DD
A
12. Insert wooden dowels (AA) into the top outer
holes of corner panel (B) and partition (C).
Attach top (A), secure with screwing six
locknuts (CC) by phillips screwdriver.
Hardware Used
AA Wooden Dowel x 5
CC Locknut x 6
12
1
1
A
B
C
B
CC
AA
2

12
ASSEMBLY INSTRUCTIONS (CONT’D)
13. From behind the assembly, attach back panel
(L) to shelving areas using back panel screws
(FF).
Repeat for remaining back panel (L).
Hardware Used
FF Back Panel Screw x 20
13
L
L
FF
14. From behind the assembly, attach center back
panel (J) to shelving areas using back panel
screws (FF).
Hardware Used
FF Back Panel Screw x 18
14
FF
J

13
ASSEMBLY INSTRUCTIONS (CONT’D)
15. Insert shelf pins (GG) at desired height,
ensuring they are level. Place shelf (M) on top
of shelf pins (GG).
Repeat for remaining the shelf (M).
Hardware Used
GG Shelf Pin x 8
15
M
M
2
2
1
GG
16. Place door pull (HH) into predrilled hole on
right door, Securing with two door pull bolt.
Repeat for remaining door pull (HH).
Hardware Used
HH Door pull x 2
16
Q
R
HH

14
ASSEMBLY INSTRUCTIONS (CONT’D)
17. Hold the door and align the hinge body with
the hinge plate mounted to the fireplace wall.
Align and slide the hooks/catches on the
hinge body into the recesses on the mounting
plate while lightly pushing the door towards
back of fireplace mantel. Then press on the
back part of the hinge body until you hear it
click into place. Repeat for other hinges. To
remove press the square button at the back of
the hinge body to release the hinge from the
mounting bracket. Unlock both hinges and pull
the door away from the fireplace body.
17
1
1
Q
R
2
3
18. If you need to adjust the doors, do so in the following manner.
To adjust door up or down, loosen screws (a) on both hinges, adjust door, and retighten screws.
To adjust door left or right, turn screws (b) on both hinges, in or out.
To adjust door in or out, loosen screws (c) on both hinges, adjust door, and retighten screws.
18
1
3
1
1
1
3
2
2
2
2
22

15
ASSEMBLY INSTRUCTIONS (CONT’D)
19. From behind the assembly, remove the
preassembled insert brackets from the middle
area. Save brackets and screws for future
use.
19
2
2
1
Note: Before proceeding to the next step, with
the help of another person, move the mantel
close to the final desired location.
20. With the help of another person, position
insert (N) into middle opening of mantel
assembly.
Note: DO NOT plug insert (N) into power
outlet yet.
CAUTION: DO NOT slide insert on top of
wood to avoid scratching wood surface.
20
N

16
ASSEMBLY INSTRUCTIONS (CONT’D)
21. Re-attach insert brackets with previously
removed screws to secure insert (N).
Assembly is now complete. With the help of
another person, move the assembly to the
final desired location. Once in final position
you may plug the insert (N) into the power
outlet.
21
2
1
1
N
NOTE: Use the pre-assembled levelers on the
base of the fireplace to level the unit. Twist the
levelers counter clockwise to increase the height,
twist the clockwise to decrease the height.

17
OPERATING INSTRUCTIONS
Control Panel Remote Control
M
To use the remote control, first insert two
AAA batteries (included) into the remote
control. Ensure the polarities of the
battery match the inside of the battery
compartment.
Note: The control panel is a touch screen. It will appear black. Touch the control panel once to “wake up” the
controls. This will cause the controls to light up. Which ever icon you touch will display it’s last setting when
you do this. At this time you can press the corresponding icon to the function you would like to adjust. After 5
seconds the touch screen will fade to black.
M
Power Function
• Press the POWER ICON to turn the main power to the unit ON or OFF.
• When the unit is powered ON, the lights under the emberbed will glow to indicate the unit has
power.
• If any functions are stored in memory then they will resume at the last setting .
Flame Brightness Function
• Press the FLAME BRIGHTNESS ICON to adjust the flame brightness.
• If the unit main power is OFF, you can press the FLAME BRIGHTNESS ICON to power ON the unit
and flame brightness will resume at the last setting.
• Press the FLAME BRIGHTNESS ICON again to scroll up through the flame brightness settings: 1, 2,
3, 4, 5, OFF.
Temperature Function
• Press the TEMPERATURE ICON to adjust the heater’s thermostat setting.
• If the unit is powered OFF, you can press the TEMPERATURE ICON to power ON the unit. The
emberbed will glow at the lowest brightness setting unless a different setting was saved in the
memory.
• Press the TEMPERATURE ICON again to scroll up through the pre-set temperature settings: The
thermostat setting range is 65°F (18°C) to 90ºF (32°C), HI (High) and OFF.
• Set the temperature to “HI” to have the heater run continually.
• Press and hold the TEMPERATURE & TIMER ICON for 5 seconds to toggle between 5°F (3°C)
increments and 1ºF (1°C) increments when setting the temperature. The unit will beep to indicate
that the change has taken place. The factory default temperature is 5°F (3°C) increments.
Note: This option is only available if using the control panel.
• Hold down the TEMPERATURE ICON for 5 seconds to toggle between Fahrenheit and Celsius. An
“F” or “C” will display next to the temperature.
Note: This option is only available if using the control panel.
• Press and hold the TEMPERATURE ICON for 10 seconds to disengage the heater function. Press
and hold the TEMPERATURE ICON for 10 seconds again to engage the heater function. (See
HEATER OVERRIDE section below for more details).
Note: This option is only available if using the control panel.

18
OPERATING INSTRUCTIONS (CONT’D)
Timer Function
• Press the TIMER ICON to set the countdown for the unit’s main power.
• If the unit is powered OFF, you can press the TIMER ICON to power ON the unit. The emberbed
will glow at the lowest brightness setting unless a different setting was saved in the memory.
• Press the TIMER ICON again to scroll through the timer settings, which are: 30, 1h, 2h, 3h, 4h, 5h,
6h, 7h, 8h, 9h,OFF. (30 means 30 minutes)
• When the timer reaches zero, it will turn OFF the main power and will maintain all the settings in
memory.
HEATER OVERRIDE
The power to the heater can be disengaged to prevent the heater from being accidentally or unintentionally
powered on. This feature is primarily added to help prevent children from powering on the heater when it is not
desired.
• To engage the heater override function press and hold the HEATER ICON for 10 seconds. The symbol E3
will display and then go blank while beeping 3 times. The heater function is now locked. If the HEATER
ICON is pressed again E3 will appear then fade.The Flame, Downlight and Timer functions will operate
normally. Only the heater and blower are disengaged.
• To unlock the heater function, press and hold the HEATER ICON for 10 seconds. The symbol E3 will display
and then go blank while beeping 3 times. The heater function is now engaged. By pressing the HEATER
ICON again you will be able to adjust the heat temperature to your desired temperature.
MEMORY FUNCTION
This unit has a memory function that allows you to turn off the MAIN POWER and retains all the other function
settings (excluding the TIMER function).
• When the unit’s main power is OFF, press the POWER ICON once on the insert control panel or on the
remote control to power the unit ON and “wake up” the individual function at the last setting. Press the icon
again to adjust it and press the main POWER ICON on the insert or on the remote control to turn the unit
OFF and save the new setting into memory.
• When the unit is powered ON, the LED readout will show the saved temperature setting. If a temperature
setting was not saved, it will show the flame brightness setting saved in memory. If neither one has a setting
saved to memory, then only the emberbed will glow (as a power light indicator).
• To reset the memory, hold down the main POWER ICON for 10 seconds at any time. When this happens,
the LED readout will blink with three zeros three times the unit will be shut down.
• Another way to reset the memory is to unplug the unit from the wall.

19
CARE AND MAINTENANCE
• Make sure the unit is turned OFF, unplugged and the heating elements of heater are cool whenever you are
cleaning the heater or fireplace.
• Clean the metal trim using a water-dampened soft, clean cloth. DO NOT use brass polish or household
cleaners as these products will damage the metal trim.
• The motors used on the fan and the flame generator assembly are pre-lubricated for extended bearing life
and require no further lubrication. However, periodic cleaning/vacuuming of the fan/heater and air intake/
output vents is recommended.
• When the heater is not in use, the power cord should be stored properly to avoid contact with hot or sharp
objects.
• Any other servicing should be performed by an authorized service representative.
Replacing the Remote Control Batteries
When the remote control (S) stops operating or its range
seems reduced, it is time to replace the batteries. Note:
The batteries should be removed if the product is to be left
unused for a long time.
1. The battery compartment is located on the back of the
remote control (S).
2. Remove battery cover from the back of remote control (S)
and remove old batteries.
3. Insert 2pcs AAA batteries, ensuring the polarities of the
battery match the inside of the battery compartment.
4. Re-insert the battery door.
S
Note: Do not mix old and new batteries.
Do not mix alkaline, standard (carbon zinc), or rechargeable (nicad, nimh, etc) batteries.
Non-rechargeable batteries are not to be recharged. Exhausted batteries are to be removed from the
product.
Harmful if swallowed.
Disposal of Used Battery
A battery may contain hazardous substances that could be endangering the environment and human health.
• This symbol marked on the battery and/or packaging indicates that used
battery shall not be treated as municipal waste. Instead it shall be left at
the appropriate collection point for recycling.
• By ensuring the used battery is disposed of correctly, you will help
prevent potential negative consequences for the environment and human
health. The recycling of materials will help to conserve natural resources.
• Do not dispose of batteries in fire. Batteries may explode or leak.
For more information about collection and recycling of used batteries,
please contact your local municipality, your waste disposal service or the
point-of-sale where you purchased this battery.

20
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
Error E1 displayed on
control panel.
The overheat sensor has
been engaged.
Unplug unit, wait 15-20 minutes, then the sensor will reset
itself. Plug the unit back in and turn on the heater. If the
problem persists, call customer service.
Note: The other functions will work normally excluding
the heater. Until the problem is solved, the error will only
appear/sound when the heater button is pressed.
Error E2 displayed on
control panel.
The thermostat sensor
is broken or not working
correctly.
Unplug unit, wait 15-20 minutes, then the sensor will reset
itself. Plug the unit back in and turn on the heater. If the
problem persists, call customer service.
Note: The other functions will work normally excluding
the heater. Until the problem is solved, the error will only
appear/sound when the heater button is pressed.
Error E3 displayed on
control panel.
Heater override function is
engaged
To unlock the heater, simply press and hold the temperature
button for 10 seconds (See page 18 Heater Override
Section for more details).
No power; logs do not
glow.
The unit does not have
power.
Check that the power cord is securely plugged into a
standard 120V outlet. Then check to make sure the unit is
powered on.
No flame effect but
logs are glowing.
The flame effect is
powered off.
Push the flame brightness button until desired level is
achieved.
Heater and blower
do not power on but
rest of functions are
working.
Heater override function is
engaged
To unlock the heater, simply press and hold the temperature
button for 10 seconds (See page 18 Heater Override
Section for more details).
Power cord gets warm
to the touch.
Normal operation. This is normal for a heater appliance as it requires more
current to operate. Check the connections of the appliance
cord and the outlet. Make sure the plug fits tightly into the
outlet. During use, check the plug and outlet frequently to
determine if it is HOT; if so, discontinue use of the appliance
and consult with a qualified electrician to check or change
the overheating outlet(s).
Remote control does
not work.
Weak or failing batteries. Replace with 2 AAA batteries (See page 19 for more
information.)
Remote control signal
is weak and only
works sometimes.
Pressing the buttons too
quickly.
Press the buttons slowly and steadily to ensure the
transmitter recognizes the request.
Using the remote control
too far away or at an off
angle.
Move closer to the insert; the remote control will only work
within a distance of 20 feet and 45 degrees to either side
from the front of the fireplace insert.
Fan motor continues
to blow after unit is
powered off.
Normal operation. This is a standard feature; the blower runs for an additional
time to cool off heater tubes.