Greentouch 1899FM-28-217 Quickspecs

1
MENARDS ITEM #641-5289
MODEL #1899FM-28-217
ATTACH YOUR RECEIPT HERE
62” ELECTRIC FIREPLACE
ENTERTAINMENT CENTER WITH
BUILT-IN SOUND
ASSEMBLY, CARE & USE INSTRUCTIONS
Serial Number__________________ Purchase Date__________________
Questions, problems, missing parts? Before returning to your retailer, call our customer service department
at 1-855-571-1044 9 a.m. - 5 p.m., EST, Monday - Friday. www.greentouchhome.com.

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TABLE OF CONTENTS
Package Contents...........................................................................................................................................................3
Hardware Contents .........................................................................................................................................................4
Safety Information ..........................................................................................................................................................4
Sound System Safety Information ...................................................................................................................................8
Preparation.....................................................................................................................................................................9
Assembly Instructions.....................................................................................................................................................9
Change Door Panels (Optional)......................................................................................................................................18
Maximum Recommended Weight Loads........................................................................................................................18
Operating Instructions...................................................................................................................................................19
Sound System Operating Instructions............................................................................................................................21
Care And Maintenance..................................................................................................................................................22
Troubleshooting ............................................................................................................................................................24
One-Year Limited Warranty ...........................................................................................................................................25
Replacement Parts List .................................................................................................................................................26

3
PACKAGE CONTENTS
PAIR
EQ
LIGHT
ON/OFF
A
B
E
F
F
E
B
C
G
G
H
H
I
J
K
L
M
N S
T
U V
D
PART DESCRIPTION QUANTITY
ATop 1
BOuter Wall 2
CLeft Middle Wall 1
DRight Middle Wall 1
E Door 2
F Wood Door Panel 2
G Shelf 2
H Back Panel 2
I Fireplace Glass Front 1
JFireplace Brick Wall 1
K Base 1
PART DESCRIPTION QUANTITY
L Fire Log 1
M Fireplace Grate 1
N Remote Control 1
SSound System Remote
Control 1
TDC Adaptor 1
U Power Cable 1
V Optical Cable 1

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HARDWARE CONTENTS (NOT SHOWN ACTUAL SIZE)
AA BB CC DD EE FF GG
HH II JJ KK
SAFETY INFORMATION
Please read and understand this entire manual before attempting to assemble, operate or install the product.
This equipment has been tested and found to comply with the limits for Class B digital devices, pursuant to Part 15 of
the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. The equipment generates, uses and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on. The user is encouraged to try and correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and the receiver
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.
Wooden Dowel
x 16
Long Bolt
x 16
Washer
x 16
L-Bracket
x 2
Screw
x 6
Back Panel
Screw
x 28
Shelf Pin
x 8
Hinge
x 4
Hinge Screw
x 8
Door Pull
x 2
Touch-up Pen
x 1

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SAFETY INFORMATION (CONTINUED)
Modifications not approved by the party responsible for compliance could void user’s authority to operate the equipment.
This Class B digital apparatus complies with Canadian ICES-003.
IMPORTANT INSTRUCTIONS
When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock
and injury to persons, including the following:
DANGER
• Read all instructions before installing or using this heater.
• If the information in this manual is not followed exactly, an electric shock or fire may result causing property damage,
personal injury or loss of life.
• ALWAYS unplug this appliance/furnishing from the electrical outlet before cleaning or servicing.
• This product is intended to fit most plasma and LCD televisions (up to 70 inches and weighing a maximum of 100
pounds). Using this item with loads heavier than the stated maximum can result in tipping and/or instability, which
can result in injury or even death.
WARNING
• This appliance is hot when in use. To avoid burns, DO NOT let bare skin touch hot surfaces. Keep combustible
material, such as furniture, pillows, bedding, papers, clothes and curtains at least 3 feet from this appliance and keep
them away from the sides and rear.
• Extreme caution is necessary when any heater is used by or near children or individuals with disabilities and
whenever the fireplace is left operating and unattended.
• DO NOT run cord under carpeting. DO NOT cover cord with throw rugs, runners, or similar coverings.
• DO NOT route cord under furniture or appliances. Arrange cord away from traffic areas and where it will not be
tripped over.
• DO NOT insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric
shock or fire, or damage the appliance.
• This appliance has hot and arcing or sparking parts inside. DO NOT use it in areas where gasoline, paint or
flammable vapors or liquids are used or stored. This fireplace should not be used as a drying rack for clothing.
Christmas stockings or decorations should not be hung in the area of it.
• Use this appliance only as described in the manual. Any other use is NOT recommended by the manufacturer and
may cause fire, electric shock or injury to persons.
• Unplug from outlet before putting on or taking off parts.
• Close supervision is necessary when this furnishing is used by, or near children, invalids, or disabled persons.
• Use this furnishing only for its intended use as described in these instructions. DO NOT use attachments not
recommended by the manufacturer.
• Keep the cord away from heated surfaces.
• Never operate the furnishing with the air openings blocked. Keep the air openings free of lint, hair, and other debris.
• Never drop or insert any object into any opening.
• DO NOT operate where aerosol (spray) products are being used or where oxygen is being administered.
• To disconnect, turn all controls to the off position, then remove plug from outlet.

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SAFETY INFORMATION (CONTINUED)
• Each surface intended to support a load shall have a corresponding statement in the use instructions specifying the
maximum intended load for that surface in pounds (kilograms).
• Risk of electric shock-connect this furnishing to a properly grounded outlet only. See Grounding Instructions.
• To avoid electric shock, fire, or injury, review the assembly instruction to confirm that the appropriate critical
components and accessories are being used with the furnishing.
• Death or serious injury may occur when children climb on audio and/or video equipment furniture. A remote control or
toys placed on the furnishing may encourage a child to climb on the furnishing and as a result the furnishing may tip
over on to the child.
• Relocating audio and/or video equipment to furniture not specifically designed to support audio and/or video
equipment may result in death or serious injury due to the furnishing collapsing or overturning onto a child.
CAUTION
• DO NOT operate any heater with a damaged cord or plug or after the heater malfunctions. DO NOT operate
any heater if it has been dropped or damaged in any manner. Disconnect power at service panel and have heater
inspected by a reputable electrician before reusing.
• Any repairs to this fireplace should be carried out by a qualified service person.
• Under no circumstances should this fireplace be modified. Parts having to be removed for servicing must be replaced
prior to operating this fireplace again.
• Household use only.
• DO NOT use outdoors.
• “WARNING – Death or serious injury may occur when children climb on audio and/or video equipment furniture. A
remote control or toys placed on the furnishing may encourage a child to climb on the furnishing and as a result the
furnishing may tip over on to the child”.
• “WARNING – Relocating audio and/or video equipment to furniture not specifically designed to support audio and/
or video equipment may result in death or serious injury due to the furnishing collapsing or overturning onto a child”.
• This heater is not intended for use in bathrooms, laundry areas and similar indoor locations. NEVER place heater
where it may fall into a bathtub or other water container.
• To disconnect this appliance, turn controls to the OFF position, then remove plug from outlet.
• ONLY connect to properly grounded outlets.
• This appliance, when installed, must be electrically grounded in accordance with local codes, with the current CSA
C22.1 Canadian Electrical Code or follow U.S.A. Installations, follow local codes and the National Electrical Code, ANSI/
NFPA N0.70.
• To prevent a possible fire, DO NOT block air intakes or exhaust in any manner. DO NOT use on soft surfaces, like
a bed, where opening may become blocked.
• The heaters MUST NOT be located immediately below a socket-outlet.
• ALWAYS plug heaters directly into a wall outlet / receptacle. NEVER use with an extension cord or re-loadable
power tap (outlet / power strip).
• DO NOT slide insert on top of wood to avoid scratching wood surface.
• DO NOT place any object on top of the insert or block the air intakes / vents as this can cause the unit to overheat
and could cause a fire.

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SAFETY INFORMATION (CONTINUED)
Electrical Connection
• A 15-Amp, 120-volt, 60 Hz circuit with a properly grounded outlet is required. Preferably, the fireplace will be on a
dedicated circuit as other appliances on the same circuit may cause the circuit breaker to trip or the fuse to blow
when the heater is in operation. The unit comes standard with 6-ft. three-wire cord, exiting from the rear of the
fireplace. DO NOT exceed the current rating of the current tap.
Grounding Instructions
• This heater is for use on 120 volt. The cord has a plug as shown below. See illustration or grounding instruction. An
adapter as shown at C is available for connecting three-blade grounding type plugs to two-slot receptacles. The green
grounding plug extending from the adapter must be connected to a permanent ground such as a properly grounded
outlet box. The adapter should not be used if a three-slot grounded receptacle is available.
A B C
Grounding Pin
Grounding Means
Metal
Screw
Cover of
Grounding
Box
Adapter
SAVE THESE INSTRUCTIONS

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SOUND SYSTEM SAFETY INFORMATION
WARNING
• Read and keep all instructions.
• To reduce the risk of electric shock do not remove cover or back panel. No user-serviceable parts inside. Refer
servicing to qualified service personnel.
• For Indoor use only. DO NOT expose this product to rain, moisture, dripping or splashing.
• DO NOT try to bypass the safety function of the polarized plug. A polarized plug has two blades with one wider than
the other. The wideblade is a safety feature. When the provided plug does not fit into your outlet, consult an electrician
for replacement of the obsolete outlet.
• Use this product as described in the manual only. Any other use may cause fire, electric shock, or injury.
• Refer all servicing to qualified service personnel. Servicing is required when the product has been damaged in any
way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the product,
the product has been exposed to rain or moisture, does not operate normally, or has been dropped.
FCC COMPLIANCE STATEMENT:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Warning: Changes or modifications to this unit not expressly approved by the part responsible for compliance could
void the user’s authority to operate the equipment.
FCC Radiation Exposure Statement
This equipment complied with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment
should be installed and operated with minimum distance 20cm between the radiator & your body.
PRODUCT SPECIFICATIONS
Adaptor Input AC100-240V, 50/60Hz
Adaptor Output DC15V 2.5A
Power Consumption 30 Watts

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PREPARATION
Before beginning assembly of product, make sure all parts are present. Compare parts with package contents list and
hardware contents list. If any part is missing or damaged, do not attempt to assemble the product.
Estimated Assembly Time: 50 minutes
Tools Required for Assembly (not included): Phillips screwdriver
ASSEMBLY INSTRUCTIONS
1. Insert two wooden dowels (AA) into each side of base (K). Place left middle wall (C) and right middle wall (D) onto
base (K), securing with four washers (CC) and four long bolts (BB).
2
1
1
BB
CC
AA
K
D
C
AA
x 4
Wooden Dowel
BB
x 4
Long Bolt
CC
x 4
Washer

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ASSEMBLY INSTRUCTIONS (CONTINUED)
2. Insert two wooden dowels (AA) into outer holes on right side of base (K). Attach outer wall (B), securing with two
washers (CC) and two long bolts (BB).
Repeat for the remaining outer wall (B).
2
BB
CC
AA
K
B
B
1
1
AA
x 4
Wooden Dowel
BB
x 4
Long Bolt
CC
x 4
Washer
3. Attach the fireplace glass front (I), lowering it into the front groove on base (K). Secure the glass by turning the
pre-assembled plastic knobs.
2
I
K
1

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ASSEMBLY INSTRUCTIONS (CONTINUED)
4. Insert two wooden dowels (AA) into the top outer holes on outer walls (B), left middle wall (C) and right middle wall (D).
Attach top (A), securing from underneath with eight washers (CC) and eight long bolts (BB).
2
1
AA
CC
BB
A
B
B
C
D
1
AA
x 8
Wooden Dowel
BB
x 8
Long Bolt
CC
x 8
Washer
5. Place the fireplace grate (M) by matching the bottom pins into the holes on the base (K).
K
M
M

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ASSEMBLY INSTRUCTIONS (CONTINUED)
6. Remove the film from the adhesive on the top of the fireplace grate (M) and place the fire log (L) on the center of the
fireplace grate (M).
1
2
L
M
7. Screw two L-bracket (DD) onto the fireplace brick wall (J) using four screws (EE).
EE
DD
EE
DD
J
EE
x 4
Screw
DD
x 2
L-Bracket

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ASSEMBLY INSTRUCTIONS (CONTINUED)
8. Align the USB cable from behind through the cable hole on the fireplace brick wall (J). Attach the USB cable from the
heater into the USB port behind the fireplace grate (M). Insert the fireplace brick wall (J) into the mantel, slotting it into
the grooves on base (K). Secure it by using two screws (EE) into the L-bracket (DD).
3
EE
DD
1
2
J
EE
M
K
EE
x 2
Screw
9. From behind the assembly, attach back panel (H) to shelving areas using back panel screws (FF).
Repeat for remaining back panel (H).
2
FF
FF
H
1H
1
FF
x 28
Back Panel Screw

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ASSEMBLY INSTRUCTIONS (CONTINUED)
10. Insert shelf pins (GG) at desired height, ensuring they are level. Place shelf (G) on top of shelf pins (GG).
Repeat for remaining shelf (G).
1
GG
2
G
2
G
GG
x 8
Shelf Pin
11. Note: The door comes with two different glass door panel/wood door panel options. To select the desired door
panel before installing the hinges on doors (E). Refer to “CHANGE DOOR PANELS” instructions on page 18.
Place the hinges (HH) into predrilled hole on door (E), securing with two hinge screws (II).
Repeat for remaining hinges (HH).
E
II
HH
E
HH
x 4
Hinge
II
x 8
Hinge Screw

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ASSEMBLY INSTRUCTIONS (CONTINUED)
12. Place door pull (JJ) into predrilled hole on door (E), securing with two door pull screws.
Repeat for remaining door pull (JJ).
JJ
E
E
JJ
x 2
Door Pull
13. Install the doors
I. Loosen the screws on the hinge arms and plates pre-attached on the outer walls (B).
II. Pick up door (E) and attach it to outer wall (B) by engaging both door hinges simultaneously. Please follow the
steps below to combine the door hinges together.
i. Extend both hinge arms on the door (E) to open position.
ii. Insert the “J” hooks beneath the hinge arms into the lugs on mounting plates pre-attached on outer wall (B).
iii. Press lightly on the end of both hinge arms to engage the catch.
iv. To remove the hinge arms from the mounting plates, press gently in the release lever on the back of hinge arms.
III. Once assembled, go back and fully tighten all screws.
IV. Repeat the same procedure to attach the other door (E) at the opposite side.
V. Open and close the doors to make sure they are aligned and shut correctly. If necessary, adjust the screws for a
good fit.
Release lever
I/F
(i)
“J” hook
(ii) (iii)
I
II
III
B
E
B
E

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ASSEMBLY INSTRUCTIONS (CONTINUED)
14. If you need to adjust the doors, do so in the following manner.
To adjust door up or down, loosen screws (a) on both hinges, adjust door, and retighten screws.
To adjust door left or right, turn screws (b) on both hinges, in and out.
To adjust door in or out, loosen screws (c) on both hinges, adjust door, and retighten screws.
2
2
2
2
2
2
b
1
1
c
1
c
3
a
1
a
3
NOTE: Use the pre-assembled levelers on the base of the fireplace to level the unit. Twist the levelers counter-clockwise
to increase the height, twist clockwise to decrease the height.
1/2 in.

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ASSEMBLY INSTRUCTIONS (CONTINUED)
15. Multiple sources can be connected to the sound system
using the inputs located at the back of the unit. An optical
cable is provided and we recommend using this option to
wire your television to the system for best digital sound.
To supply power to the system:
1. Connect the small end of the Power Cable into the DC
Adaptor.
2. Connect the DC Adaptor into the DC 15V IN input located
on the back panel.
3. Connect the LED light cable into the DC 12V OUT Light.
Assembly is now complete, with the help of another person,
move the assembly to the final desired location. Once in
final position you can plug the heater and sound system into
the power outlet.
OPTICAL LINE IN R AUX IN L DC 12V OUT DC 15V IN
LIGHT
DISPLAY
A numerical display will illuminate on the front mesh to indicate the settings (Volume Level, Bass Level, Treble Level, EQ
and Source Selection).
When scrolling through source options, selections will be indicated as follows:
OP: OPTICAL : Optical Cable Input (Included)
L1: LINE IN : 3.5 mm Audio Cable Input (Not Included)
AU: R AUX IN L: RCA Cable Input Left and Right (Not Included)
BL: Device pairing
When scrolling through EQ options, selections will be indicated as follows:
1: EQ optimized for music
2: EQ optimized for movies
3: EQ optimized for dialogue
When scrolling LIGHT options. selections will be indicated as follows:
1: On/Off for Light On/Off
2: - for Light brightness -
3: + for Light brightness +

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CHANGE DOOR PANELS (OPTIONAL)
The pre-installed glass door panels can be switched out with the included wood door panels (F).
1. Remove the silicone trim along the outer edges of the glass panel on the inside of the door. Start at a corner and pull
to remove the four pieces. Be careful not to damage the silicone trim as it will be used to secure the new panel.
2. Remove the glass panel from the door frame, then insert the included wood door panel (F).
3. Using your finger press the silicone trim back into place. Move around the outer edge of the panels until all four sides
are secure.
123
1
2
3
4F
4
1
3
2
MAXIMUM RECOMMENDED WEIGHT LOADS
WARNING
For use with televisions weighing 100 lbs or less.
Use with heavier televisions may result instability causing tip over resulting in death or serious injury.
SKU#641-5289/Model#1899FM-28-217
DISTRIBUTION: Greentouch USA Inc
ADDRESS: 207 Byers Creek Rd Ste D Mooresville, NC 28117-6988
COUNTRY OF ORIGIN: VIETNAM
MANUFACTURE DATE: MAY, 2021
(This date is accordance with the actual manufacture date.)
FITS UP TO MOST 177.8 cm / 70 in FLAT PANEL TVS
MAXIMUM LOAD 45.45 kg / 100 lb
MAXIMUM LOAD 13.6 kg / 30 lb
MAXIMUM LOAD 6.8 kg / 15 lb
MAXIMUM LOAD 6.8 kg / 15 lb
MAXIMUM LOAD 6.8 kg / 15 lb
MAXIMUM LOAD 6.8 kg / 15 lb

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OPERATING INSTRUCTIONS
Control Panel Remote Control
To use the remote control, first remove the
plastic tab by gently pulling it out of remote
control.
Controls and Display
The control panel will display the heater setting when the unit power is turned ON. Whichever control icon you press will
display the current setting of the corresponding function. Press the control icon again to adjust the setting. Following
adjustment of any setting(s), the unit will resume to display the heater setting after 5 seconds.
Power Function
• When the unit is plugged-in but not in use, F or C will illuminate to indicate that it is in stand-by mode.
• Press the POWER ICON to turn the main power to the unit ON or OFF.
• When the unit is powered ON, the control panel will display the heater setting to indicate the unit has power.
• Functions stored in memory will resume at the last setting.
• When the unit is powered OFF, the fan will continue to blow for a 40 second cool-down cycle prior to shutting
down (a countdown will be displayed).
Flame Brightness Function
• Press the FLAME BRIGHTNESS ICON to display the current flame brightness setting.
• Press the FLAME BRIGHTNESS ICON again to scroll down through the flame brightness settings:
5, 4, 3, 2, 1, OF (OFF).
Flame Speed Function
• Press the FLAME SPEED ICON to display the current flame speed setting.
• Press the FLAME SPEED ICON again to scroll down through the flame speed settings: 5, 4, 3, 2, 1.

20
OPERATING INSTRUCTIONS (CONTINUED)
Heater Function
• Press the HEATER ICON to display the current heater setting.
• Press the HEATER ICON again to scroll down through the heater settings.
Note: Long-hold the icon to quickly scroll through settings.
• Set the heater to “HI” (High) to have the heater run continually.
• Set the heater to “OF” (OFF) to use the flame functions without heat.
• This heater has a thermostat sensor to control the ambient temperature in the surrounding area of the
fireplace. The heater will cycle ON and OFF to maintain the selected temperature. The thermostat setting
range is 90ºF (43°C) to 65°F (18°C).
Note: This may not exactly match the room thermostat reading as their sensors are located in different
areas.
• Hold down the FLAME SPEED ICON for 10 seconds to toggle between Fahrenheit and Celsius. “F” or “C” will
be displayed on the control panel (°F/°C can only be toggled from the control panel and will not work if using
the remote control).
• See HEATER OVERRIDE section to disengage the heater.
Sleep Timer Function (Remote Control Only)
• The Sleep TIMER function will set a countdown to shut down the unit’s main power.
• Press the TIMER ICON to display the current Sleep Timer setting.
• Press the TIMER ICON again to scroll through the timer settings, which are: 30 (minutes), 1H, 2H, 3H, 4H, 5H,
6H, 7H, 8H, 9H, OF (OFF).
• When the timer reaches zero, it will turn OFF the main power and will maintain all the settings in memory.
HEATER OVERRIDE
The power to the heater can be disengaged to prevent the heater from being accidentally or unintentionally powered on.
This feature is primarily added to help prevent children from powering on the heater when it is not desired.
Note: The heater override can only be set from the control panel and will not work if using the remote control.
• First turn the main power OFF. Press the POWER ICON; as the heater setting display is flashing, press the POWER ICON
again and long-hold 20 seconds. The E3 symbol will display to indicate that the heater is now disengaged.
• Note: The Flame and Timer functions will operate normally. Only the heater is disengaged.
• Repeat the same process to re-engage the heater function. The E3 symbol will change back to display the heater
setting when the heater is re-engaged.
MEMORY FUNCTION
• This unit has a memory function that allows you to turn off the MAIN POWER and retains all the other function settings
(excluding the SLEEP TIMER function).