GridConnect Orion DC58HA User manual

SEE & RECORD EVERYTHING
THAT HAPPENS USING YOUR
SMARTPHONE
QUICK
START GUIDE
IMPORTANT! PLEASE READ THESE
INSTRUCTIONS CAREFULLY
SMART VIDEO
DOORBELL
DC58HA
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This SMART hardwired door chime is designed for use in homes, apartments,
offices, garages and sheds. It has been developed to be easily set up and operated,
giving you and your family the security and peace of mind that you deserve.
Install the Grid Connect mobile app, available for both iPhone and Android devices,
to monitor your doorbell remotely.
The Grid Connect app is free to download and is available from the Apple App Store
and Google Play.
1 x Smart Video Doorbell
1 x Indoor Chime Unit
1 x Flat Wall Mount
1 x Angled Wall Mount
1 x USB Cable
1 x DC 5V Power Adaptor
(for pairing and indoor
chime unit)
1 x DC 12V Power Adaptor
(power supply of the doorbell)
1 x 4m Extension cord
2 x Screws and Wall Plugs
1 x Micro SD Card
1 x L Shaped Screw Driver
2 x Power Port Screws
1 x Grub Screw
1 x Reset Pin
1INTRODUCTION
2CONTENTS
DOWNLOAD PAIR USE
Download from:
MONITOR FROM ANYWHERE
3IDENTIFICATION
External Power Ports
Connect supplied cable
from 12V DC adaptor
Reset Button
Use the pin to hold for 5 seconds
to reboot and clear all settings to
factory defaults. This will allow you
to connect with a different Wi-Fi
network if required.
Speaker
Two way audio
Grub Screw
Location
Grub Screw Location
USB Port
Power with supplied
cable and 5V DC adaptor
Micro SD Card Slot
Rolling storage micro
SD card 16GB included
(Max.128GB card supported)
Status Light
RED Solid Light:
indicates the device
has been reset and
is unpaired
RED Blinking Light:
waiting for Wi-Fi
connection
(Pairing Mode)
BLUE Blinking Light:
During pairing or lost
Wi-Fi connection
BLUE Solid Light:
Camera is running
correctly
Push Button
Press to activate
doorbell
Camera Lens
1080p HD, with
130° angle of view
Microphone
Light Sensor/
Infrared LEDs
Detects low light and
turns on the infrared
lights which allow the
camera to capture
both day and night
images.

4DOWNLOAD THE APP
Scan & download
the GRID Connect
App for free
NEW ACCOUNT
LOG IN SETUP
Download and install
GRID CONNECT App
from Play store (Android)
or App store (iOS).
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create new account
login to account
Open the GRID CONNECT App.
If you are a new user, tap create new
account and follow the prompts to
complete account setup.
Note: You must agree with the Privacy
Policy to be able to use the App.
If you already have an existing account,
just tap login to account and enter your
login details to continue.
5INSTALL THE APP
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6ADDING A LOCATION
On the Add location setup page,
you can edit Home name , set up
Home location and Select rooms
or Add room .
This will help you manage your
GRID devices and assist you in
customising and scheduling the
time and order of one or multiple
devices, depending on your home
living needs.
Tap Done when you finish.
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7POWER ON YOUR DEVICE
The Smart Video Doorbell enables
quick start-up by powering with
USB cable. Plug 5V DC power
adaptor into a power source
and connect it to the doorbell
using provided USB cable. This
allows you to setup up your
doorbell quickly (step 8) without
hardwiring.
However, please refer to step 11 for
hardwiring your doorbell for daily
use after you complete pairing
(step 8) .
WARNING: Do not connect
both power supplies at the
same time.
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Micro USB
Cable
DC Power
Adaptor

8.0 PAIRING YOUR DEVICE
Power up your smart doorbell by using
the supplied USB cable (step 7) .
It should take approximately 25 seconds
to startup and will indicate as such with a
solid red light.
You will hear a welcome sound. Confirm
the status light is red and rapidly blinking
(approximately 8 times every 5 seconds).
The doorbell is now ready for pairing.
Once your doorbell is in pairing mode,
open the GRID CONNECT App, Tap ,
then select security on the add device
page. Confirm the status light is red and
rapidly blinking (approximately 8 times
every 5 seconds) before tapping next
step to proceed.
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8.1 PAIRING YOUR DEVICE
Enter the Wi-Fi password and tap
confirm to proceed.
If needed, you can tap change network
to switch to another suitable Wi-Fi
network for your doorbell.
confirm
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scan
QR
code
on screen
8.2 PAIRING YOUR DEVICE
Press continue to scan QR code
using your doorbell. Hold 15cm
away from your mobile screen.
Press heard the beep after you
hear a sound from your doorbell.
The status light should be blue,
and blinking (refer to trouble
shooting guide on page 26 if you
don’t hear the prescribed beep).
The GRID CONNECT App will
start to connect to the doorbell
automatically as indicated by the
status light being solid blue.
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Once the pairing process is
complete a page showing device
added successfully will appear.
You may choose to edit the device
name or assign the device to a
dedicated room before tapping
done to finish the pairing process.
Once your doorbell is paired to
your Wi-Fi network, your doorbell
is able to view at anytime from your
smartphone as long as there is
internet access.
If no device is found and the pairing process
is not successful, check below and repeat
from Step 8
1 Wi-Fi network is 2.4GHz.
2 Wi-Fi password entered is correct and
the same Wi-Fi network is used on the
mobile device.
3 GRID device is in pairing mode.
4 Check your Wi-Fi for network activity.
?
8.3 PAIRING YOUR DEVICE
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Once your doorbell is paired to your Wi-Fi network, you can view your doorbell
at anytime from your smartphone as long as there is internet access.
Back to Device
Screen
Switch video quality
between Standard
definition (smoother
movement with
smaller file size)
and High definition
(clearer images but
larger file size)
Tap to capture a photo/
video during live view.
Note: the photo and
video are saved to the
internal memory of your
smartphone Tap to enable the
talk function
Access live screen
Access to Settings
including share
device, motion
detection setting,
ring setting, firmware
information, remove
device etc.
Switch to full
screen display
for live view
Enable motion
detection alerts
and adjust
sensitivity of
motion detection
Tap to mute or
hear the sound
Live Screen
Feature Controls
21
Tap to capture a photo/
video during playback.
Note: the photo and
video are saved to the
internal memory of your
smartphone
Select a date to
review your playback
from SD card
For more advanced features/functions, refer to
grid-connect.com.au for more details
Scroll forward/
back playback
video on time
slider
Pause playback
video
Access playback
screen
Access to SD
card setting
Tap to mute or
hear the sound
9OPERATING YOUR DOORBELL
Playback Screen
Feature Controls

Power on your indoor chime
unit with either a standard
USB-A port or provided
DC power adaptor, ideally
somewhere near your door.
The blue status light should
be on to indicate the chime
is ready for pairing.
To put the chime unit in pairing
mode, push the reset button
once at rear of chime unit.
The status light will blink.
Then navigate from live screen
settings > ring setting > add.
The status light becomes solid
after pairing.
You can adjust ringtone and
volume after successfully
pairing the indoor chime unit.
10 PAIRING INDOOR CHIME UNIT
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USB-A port
DC Power Adaptor

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Before choosing your location, check the Wi-Fi strength/coverage in that area.
IMPORTANT: Do not mount the doorbell unit on metal or near metal door
frames, security door, or proximity any metal door furniture. It might affect
the functionality of the doorbell.
Please note below image for doorbell angle view. Install it in a suitable
location with Wi-Fi coverage (Fig.01).
WARNING: Do not connect both power supplies together at anytime.
25
11 INSTALLATION
Note:
• This doorbell requires network device (e.g. wireless/non-wireless router, network
switch etc.) that is connected to internet or internal network for setup and use.
Network device is not supplied with this kit.
• This doorbell might experience network, motion command and live transmission
delay issues. This is normal, due to the connected network, 3G/4G mobile network,
server overflow or internet upstream speed, download speed and video resolution.
To reduce delay, it is recommended to reduce the video quality, or contact your
mobile/network service provider.
1.2m Ideal
Mounting Height
Wi-Fi Coverage
Camera Field
of View 130˚
Motion Detection
Range 8m
FIG. 01
There are two mounting methods to
choose from. Note: The angled wall
mount requires the flat wall mount
for installation.
1. Position 12V DC power adaptor to an
outlet as close to your mounting location
as possible. Note: Do not plug in your
adaptor yet.
2. Route adaptor wire with extension cord
to doorbell location. Do Not connect to
the doorbell at this stage.
3. Mark screw position using bracket.
Pass 12V DC adaptor with extension cord
through middle of the brackets Fig.02.
4. .Angled Wall Mount
Using both mounts, secure to mounting
surface with supplied screws and wall
plugs Fig.02
5. .Flat Wall Mount
Install as described above without angled
wall mount.
6. Connect 12V DC adaptor with extension
cord to the two terminals at the back of
the doorbell Fig.03.
7. Install the doorbell to the bracket using
supplied grub screw Fig.04.
8. Plug in 12V DC adaptor and your
doorbell is ready for use.
Flat Wall
Mount
Terminals
Rear of
Doorbell
Angle Wall
Mount
Wall
Plugs
Mounting
Screws
DC
Adaptor
Wire
Adaptor
Wires
Grub
Screw
FIG. 02
FIG. 03
FIG. 04

What can I do if
I fail to pair my
GRID Connect
device?
1. Check your mobile device is connected to a 2.4GHz
Wi-Fi network, refer to below question for how to
check Wi-Fi network frequency
2. Check password entered is correct and the same
Wi-Fi network is used on the mobile device as the
device being paired
3. Check GRID device is in pairing mode, make sure
you hear a double beep sound in every 15 seconds.
4. Check the internet connection on your Wi-Fi
network by browsing any website
If your problem persists, please refer to GRID website
or contact Customer Service team (detail in below) for
further assistance
How can I find
out whether my
network is 2.4GHz?
For iPHONE User
1. Navigate the Settings menu and click on Wi-Fi.
The sux of your network may be denoted by
either a 2.4G or 5G
2. If you are having trouble finding out if you are on a
2.4GHz Wi-Fi network, it will be necessary to check
your router specifications. For more information on
this process, please consult your specific router’s
manufacturer or user manual for more details
For Android User
1. Navigate the Settings menu and click on Wi-Fi.
2. Tap the connected Wi-Fi network and the system
will show the Wi-Fi Frequency
What can I do if I
cannot scan the
QR code or don’t
hear the prescribed
beep
1. Ensure you the status light is red and rapidly blinking
(approximately 8 times every 5 seconds) before
scanning QR code
2. Ensure your Wi-Fi network is correct by checking
the above sections
3. Ensure to keep your smart phone 15cm to 20cm
away from your doorbell
4. It may take several seconds to scan QR code
Do our current
GRID products
support 5GHz
wireless
connections?
No - GRID products currently do not support 5GHz
wireless connection
If I forget my GRID
Connect app
account password,
how can I reset my
password?
If you forget your password, you can tap forget
password and enter your GRID Connect registered
account details to get a verification code and reset your
password
When pairing,
should my GRID
device or mobile
phone be in same
room with Wi-Fi
router?
No - they do not need to be in the same room, but it is
recommended to pair the GRID device as close to the
router as possible to assist with a successful pair
When I open GRID
Connect APP and
try to register
account, but the
page keeps loading
without progress
to next page?
1. Navigate the Settings menu
2. Find the GRID Connect APP and ensure it has been
allowed to access data
12 TROUBLE SHOOTING
grid-connect.com.au
For further Online Assistance or Customer Service Team
1300 267 168
(toll free)
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CPIN004615/2
Arlec guarantees this product in accordance with the Australian Consumer Law and all other applicable Australian
and New Zealand laws that are unable to be excluded.
Arlec also warrants to the original first purchaser of this product (“you”) from a retailer with which this
document is given that this product will be free of defects in materials and workmanship for a period of
12 months from the date of purchase; provided the product is not used other than for the purpose, or in a
manner not within the scope of the recommendations and limitations, specified by Arlec, is new and not
damaged at the time of purchase, has been maintained in accordance with the recommendations specified
by Arlec, has not been subjected to abuse, misuse, neglect or damage, has not been modified or repaired
without the approval of Arlec and has not been used for commercial purposes (“Warranty”).
If you wish to claim on the Warranty, you must, at your own expense, return the product, and provide proof
of original purchase and your name, address and telephone number, to Arlec at the address below or the
retailer from whom you originally purchased the product within 12 months from the date of purchase.
Arlec will (or authorise the retailer to) assess any claim you may make on the Warranty in the above manner
and if, in Arlec’s reasonable opinion, the Warranty applies, Arlec will at its own option and expense (or
authorise the retailer to) replace the product with the same or similar product or repair the product and return
it to you or refund the price you paid for the product. Arlec will bear its own expenses of doing those things,
and you must bear any other expenses of claiming on the Warranty.
For goods purchased in Australia (only):
The Warranty is in addition to other rights and remedies you may have under a law in relation to the product
to which the Warranty relates.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to
be of acceptable quality and the failure does not amount to a major failure.
For goods purchased in New Zealand (only):
The Warranty is in addition to, and does not affect, other rights and remedies you may have under a law in
relation to the product to which the Warranty relates.
Our goods come with guarantees that can only be excluded under the New Zealand Consumer Guarantees
Act 1993 to the extent you are acquiring the product for a business purpose and it would be fair and
reasonable for Arlec to contract out of those guarantees.
Arlec Australia Pty. Ltd. ACN 009 322 105 gives the Warranty for goods purchased from a retailer in Australia
by you and Arlec New Zealand Limited NZBN 9429030738294 gives the Warranty for goods purchased from a
retailer in New Zealand by you (collectively Arlec).
Arlec’s telephone number, address and email address for purposes of giving the Warranty are:
Telephone Number:
1800 826 859 (in Australia) • 0800 003 329 (in New Zealand)
Street Address:
Building 3, 31-41 Joseph Street, Blackburn North, Victoria, 3130, Australia
Postal Address:
Blackburn North LPO, P.O. Box 1065, Blackburn North, 3130, Australia
Email: [email protected]
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•WARRANTY