Grosvenor IT51E User manual

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Version 1.0 November 2019
IT51E Terminal
User Guide
Disclaimer
Copyright © 2019, Grosvenor Technology. All rights reserved.
All brands, names, or trademarks appearing in this document are acknowledged as the trademarks of their
respective owners.
No part of this document may be reproduced in any form or by any means for any purpose without the
written permission of Grosvenor Technology.
Whilst we make every e󰀨ort to ensure the accuracy of our publications, Grosvenor Technology assumes no
responsibility or liability for any errors or inaccuracies that may appear in this document.
www.grosvenortechnology.com

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Contents
Preface 4
About the IT51E Terminal 4
About this Guide 4
Related Documents 4
Technical Support 4
Features 5
Hardware 6
Software 8
System Start-up 9
Terminal Setup 10
Accessing the Terminal Setup 10
Application Menu 11
Firmware Menu 12
Services Menu 13
Settings Menu 14
Date and Time 14
Region and Language 15
Network 16
Display 17
Reader 18
Biometric 19
Camera 20
IO-Boards 20
USB/SD Menu 21
Diagnostics Menu 22

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Contents
Remote Connections 23
Using TELNET 23
Using RS-232 23
Using SSH 23
Using FTP 24
Using VNC 25
Using AssistIT 25
Security and Passwords 26
The Terminal PIN 26
The Login Password 26
Recovering Lost Passwords 27
Lost PIN 27
Lost Login Password 27
Application Deployment 28
Deploying a Terminal by Using a USB Memory Stick 28
Deploying a Terminal Using a Network Connection 29
Restoring Factory Defaults 30
Hardware Options 31
Main System Unit 31
Reader Modules 32
Communications Modules 33
Expansion Modules 34
Ancillary Equipment 35

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Preface
This User Guide provides information for installation and conguration of the IT51E terminal.
About the IT51E Terminal
The IT series of data collection terminal has been designed for various applications including Time and
Attendance in both the commercial and retail sectors, where low cost, exibility and ease of installation
are essential factors. The Grosvenor IT51E features a 10 inch high-resolution touchscreen and high-
performance processors which bring to life the full colour, multi-media capability, providing a rich user
experience. The terminal incorporates a exible, modular hardware design which allows di󰀨erent reader
technologies such as biometric, proximity, barcode and magnetic to be easily added as well as power
supplies and ancillary input/output modules.
The IT series of terminals run an advanced Linux operating system o󰀨ering unsurpassed functionality with
exibility giving a rich user experience for data collection solutions.
The ability to manage the software after deployment is incorporated as a fundamental function of the system.
Everything from a complete operating system ash image update to a change in application program
parameters can be downloaded over the Internet or even uploaded via USB memory stick.
About this Guide
This User Guide is intended for users who will be responsible for installing and conguring the IT51E
terminal.
It is aimed at users who need to understand how to congure the terminal, remotely connect to it and install
applications.
Related Documents
You should also refer to the following documents, available from Grosvenor Technology:
The IT51E Terminal Front Panel Connection Details – IG1039RXX. This is the installation guide
describing the hardware connections
The IT Terminal Developer Guide. This guide is intended for developers: it describes how applications
can be created for the terminals
AssistIT User Guide. This guide explain how to use the AssistIT service for remote support
Technical Support
Technical Support can be obtained from Grosvenor Technology from the following points of contact:
Europe, Middle East and Africa
Phone: [phone]
E-mail: [e-mail]
Website: www.grosvenortechnology.com
North America
Phone: [phone]
E-mail: [e-mail]
Website: www.grosvenortechnology.com

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Features
This section summarises the hardware and software features of the IT51E terminal, shown below:

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Features
Hardware
10-inch wide-screen, LCD TFT colour display, 1024 x 600 resolution with LED backlight
Precision resistive touch screen
High performance, low-energy Freescale cortex A8800 MHz processor
Active IR presence detection for energy saving when terminal not in use
512 MB DDR2 400 MHz SDRAM
512 MB internal on-board ash memory
Biometric interface
Reader interface (Wiegand, Clock and Data, Barcode, i-Class, Mifare)
SD memory card slot
Six USB2 ports for memory stick, Wi-Fi, and expansion boards
2 Megapixel colour camera with movie capability
High quality sound with internal microphone and stereo speakers
Power options include 12V DC jack and IEEE802.3af PoE
Internal lithium-polymer battery back-up option
Front Window
Camera
Multi colour LED
Microphone

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Features
Real Time Clock Backup Battery
Maintains time during power disconnection.
Remove rear casing to access.
Power over Ethernet (PoE) Module Position
Optional module enables terminal to be powered via
the Ethernet cable using an IEEE802.3af Ethernet
switch or mid-span injector
System Reset Switch
The hardware reset switch is only required in
exceptional circumstances and is accessible through
the hole from the outside of the terminal.
USB Ports
Six USB2 full size sockets for devices such as
memory stick, barcode scanner, extension modules.
Memory Card Slot
Supports SD ash card memories
Biometric Reader Connector
For Suprema Fingerprint Reader Module
Reader Module Connector
Reader Modules include:
HID Prox
Feig Prox
Generic Prox 5V
Generic Prox 12V
Mag Swipe
Barcode Swipe
Slot for Swipe Reader
Unit is supplied with slot ller bar -
Remove for Swipe readers
Fit for Proximity readers
Auxiliary Power Connector
For connection of Power Option Modules including
Battery Backup Module
Mains Power Supply Module (Subject to regional
approvals)
When more than one module is tted e.g. Mains PSU
and Battery Backup then connections are cascaded
Power IN Connector (2.1mm)
12V DC External PSU (centre positive)
11-13V @ 1A max (refer to Power Loading for
current calculation)
Ethernet Connector
10/100baseT
Full duplex
Supports PoE (when option module tted)
Speakers (one each side)
Stereo sound WAV le playback
2W per channel
High e󰀩ciency class D amplier
Front cover xing screw
Mounting points for
Reader Module

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Features
Software
Linux-based operating system
Remotely upgradeable/congurable
Separate partitions for system software, user applications and system conguration data, with additional
recovery partitions
Networking protocols supported: DHCP, Static IP, NTP
AssistIT feature for remote support
Multi language and locale support
Software developer toolkit available
Applications can be written in Python using an API to access the hardware
SQLite database support for applications

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System Start-up
When the system is powered on, a bootloader runs
which loads the Linux operating system. This runs
start-up scripts to set up and congure the terminal
and to start enabled services.
When an application is installed, once the unit is fully
booted, the initial screen gives you the opportunity
to enter the Terminal Setup by pressing the following
icon at the bottom of the screen:
See screenshot below:
The terminal will otherwise automatically proceed to
run the installed application.
The following screenshot shows the Factory App,
which gives easy access to Net install and USB
install and the option to view basic information:
If no application is installed, the terminal will
continually display the prompt to enter the Terminal
Setup, as follows:

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Terminal Setup
The set-up menus allow the terminal conguration to be changed at the terminal.
Note: Once connectivity is achieved between the terminal and a remote computer then the terminal can be
congured remotely either by downloading data using server software (e.g. Custom Exchange) or by using
tools such as SSH and AssistIT. See “Remote Connections” on page 25
Accessing the Terminal Setup
When accessing the terminal’s set-up, you are
prompted to enter a PIN before the setup menus can
be accessed:
PIN Entry Screen
The default PIN is 1905; note that you can change
this if required. See “The Terminal PIN” on page
26
The available Terminal Setup menus are as follows:
Terminal Setup Screen
Application – used for managing the installed
application. See “Application Menu” on page
11
Firmware – used for managing the rmware
properties. See “Firmware Menu” on page 12
Services – used to enable and disable services
on the terminal. See “Services Menu” on page
13
Settings – used for conguring a variety of
terminal properties. See “Services Menu” on page
13
USB/MMC – used to browse/install les from a
USB memory stick or a SD card. See “USB/SD
Menu” on page 21
Diagnostics – used to run a variety of tests. See
“Diagnostics Menu” on page 22