Grosvenor GT4 User manual

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Version 1.1 January 2020
GT4 Terminal
User Guide
www.grosvenortechnology.com
Disclaimer
Copyright © 2019, Grosvenor Technology. All rights reserved.
All brands, names, or trademarks appearing in this document are acknowledged as the trademarks of their
respective owners.
No part of this document may be reproduced in any form or by any means for any purpose without the
written permission of Grosvenor Technology.
Whilst we make every e󰀨ort to ensure the accuracy of our publications, Grosvenor Technology assumes no
responsibility or liability for any errors or inaccuracies that may appear in this document.

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Contents
Preface 4
About the GT4 Terminal 4
About this Guide 4
Related Documents 4
Technical Support 4
Features 5
Hardware 6
Software 6
System Start-up 7
Terminal Setup 8
Accessing the GT4 Terminal Setup 8
Application Menu 9
Firmware Menu 10
Services Menu 11
Settings Menu 12
Date and Time 12
Region and Language 13
Sound 13
Network 14
Display 14
Reader 15
Biometric 16
IO-Boards 17
USB Menu 17
Diagnostics Menu 18

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Contents
Remote Connections 19
Using SSH 19
Using AssistIT 19
Using Telnet 19
Using VNC 20
Security and Passwords 21
The Terminal PIN 21
The Login Password 21
Special Key Shortcuts 22
Key Combinations 22
To terminate the current application 22
Application Deployment 23
Deploying/Conguring Terminal with a USB Memory Stick 23
Deploying a Terminal Using a Network Connection 23
Hardware Options 24
Main System Unit 24
Reader Modules (only popular assemblies listed) 25
Communications Modules 26
Expansion Modules 27
Ancillary Equipment 28
Connection Guide 29

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Preface
This User Guide provides information about installing and conguring GT4 terminals.
About the GT4 Terminal
The GT series of data collection terminals has
been designed for various applications including
Time and Attendance in both the commercial and
retail sectors, where low cost, exibility and ease of
installation are essential factors.
The terminal incorporates a exible, modular
hardware design which supports di󰀨erent reader
technologies such as biometric, proximity, barcode
and magnetic as well as enabling power supplies
and ancillary input/output modules to be easily
added.
The GT series of terminals run an advanced Linux
operating system o󰀨ering unsurpassed functionality
with exibility giving a rich user experience for data
collection solutions.
The ability to manage the software after deployment
is incorporated as a fundamental function of the
system. Everything from a complete operating
system ash image update to a change in application
program parameters can be downloaded over the
Internet or uploaded via USB memory stick.
About this Guide
This GT4 Terminal is intended for users who will be responsible for installing and conguring the GT4
terminal.
It is aimed at users who need to understand how to congure the terminal, remotely connect to the terminal
and how to install applications onto the terminal.
Related Documents
You should also refer to the following documents, available from Grosvenor Technology:
The GT4 Terminal Front Panel Connection Details – IG1020XX-FP-GT4. This is the installation guide
describing the hardware connections
The GT4 Terminal Developer Guide – This guide is intended for developers: it describes how applications
can be created for the terminal
AssistIT User Guide – This guide explains how to use the AssistIT service for remote support.
Technical Support
Technical Support can be obtained from Grosvenor Technology from the following points of contact:
Europe, Middle East and Africa
Phone: [phone]
E-mail: [e-mail]
Website: www.grosvenortechnology.com
North America
Phone: [phone]
E-mail: [e-mail]
Website: www.grosvenortechnology.com

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Features
This section summarises the hardware and software features of the GT4 terminal, shown below:
Important Note: Menus and options will vary depending on the hardware options supplied and software
version installed. Please refer to additional instructions supplied with your terminal for additional information.

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Hardware
Fast, low power imx287 processor
256 MB RAM
512 MB Flash memory
4.3” High resolution colour display (480 x 272)
Durable keypad with numeric, function and
navigation keys
USB interfaces for Flash Memory Stick, WiFi
Dongle, Bar Code Scanner, etc.
Modular hardware
Biometric reader interface
Reader interface (Wiegand, Clock and Data,
Barcode, i-Class, Mifare)
Battery backed real time clock
Internal sound system
Internal microphone
Ethernet 10/100 baseT with Power over Ethernet
(using additional module)
USB I/O expansion modules
Software
Linux-based operating system
Remotely upgradeable/congurable
Separate partitions for system software, user applications and system conguration data, with additional
recovery partitions
Networking protocols supported: DHCP, Static IP, NTP
AssistIT feature for remote support
Multi-language and locale support
Software development toolkit available
Applications can be written in Python 2.7 using an API to access the hardware
SQLite database support for applications
Features

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System Start-up
When the GT4 system is powered on, a bootloader runs which loads the Linux operating system. This runs
start-up scripts to set up and congure the terminal and to start enabled services.
When an application is installed and once the unit is fully booted, the initial screen gives you the opportunity
to enter the Terminal Setup by pressing the F8 key. If no key is pressed, the system times out and
automatically runs the installed application. See below:
Press F8 for Set-Up Menu Factory App Launch Screen
If no application is installed, the terminal continually displays the prompt to enter the Terminal Setup.
With the Factory App installed, the following keys are active from the launch screen:
F3 (USB Setup): Installs application from a USB memory stick. This option is only available if a USB
memory stick with an application installation package is tted. See “Deploying/Conguring Terminal with a
USB Memory Stick” on page 23
F4 (Exit): Exits the application momentarily, thus allowing the user to access the terminal’s set-up menus
for system conguration. See “Terminal Setup” on page 8
F7 (Net Setup): Allows network download of an application by specifying ID and PIN. See “Deploying a
Terminal Using a Network Connection” on page 23
F8 (Info): Accesses Info pages on the Application, Firmware, Health and Network status.
The set-up menus allow the terminal conguration to be changed at the terminal.
Note: Once connectivity is achieved between the terminal and a remote computer, the terminal can be
congured remotely either by downloading data using server software (such as Custom Exchange) or by
using tools such as SSH and AssistIT. (See “Remote Connections” on page 19)

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The available Terminal Setup menus are as
follows:
Terminal Setup Screen
Application – used for managing the installed
application. See “Application Menu” on page
9
Firmware – used for managing the rmware
properties. See “Firmware Menu” on page
10
Services – used to enable and disable
services on the terminal. See “Services Menu”
on page 11
Settings – used for conguring a variety of
terminal properties. See “Settings Menu” on
page 12
USB – used to browse les via a USB
connection. See “USB Menu” on page 17
Diagnostics – used to run a variety of tests.
See Diagnostics menu on page 22
When accessing the terminal’s set-up, you are
prompted to enter a PIN before the set-up menus can
be accessed:
PIN Entry Screen
The default PIN is 1905.
We strongly recommend that you change the default
PIN (see “The Terminal PIN” on page 21 for details).
Terminal Setup
Accessing the GT4 Terminal Setup
Note: Use arrow keys to
navigate setup menu.

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Application Menu
Options on the Application set-up menu are used to
manage the installed application.
Terminal Setup
Application Menu
Info Select this option to display the currently congured application
parameters:
Name
The name of the installed application
Version
The version of the installed application.
URL
The application’s update URL, used to check and download newer
versions of the application
Problem Report
Indicates whether any crash reports exist following an application
abnormal end
Update The rmware checks for an application update immediately. If one is
found, you are given the choice to update or not.
Remove This permanently removes the installed application and its associated
database from the terminal.
Backup / Restore Allows the application to be backed up to and restored from a USB
memory stick.
An Auto Backup feature allows a backup to be scheduled
automatically. A specied number of these backups can be saved on
the USB stick.
Install from network Install application from pre-congured network location.
Install from USB Install application from USB memory stick.

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Firmware Screen
Options on the Firmware set-up menu are used to
manage the terminal rmware.
Terminal Setup
Firmware Menu
Info Select this option to display rmware and terminal information:
Firmware
The current rmware version, e.g. IT3200.x.x.x1.0.0
Build Date
The current build date of the rmware
URL
The rmware’s update URL, used to check for newer rmware
versions
Bootloader
Bootloader version
MAC
Terminal MAC address, e.g. 00:01:CE:01:08:BC
Part No
Part/Serial No. detail of front panel assembly
PCB Revision
PCB revision
HW Tested
Date that terminal passed hardware test
Auto Update Congure the timing and which update mode to use for updating
the rmware. If a newer version of the rmware is found, it will be
automatically downloaded and installed.
Check for updates This forces the rmware to check immediately for a rmware update. If
one is found you are given the option to update or not.
Change PIN This allows you to set a new PIN. This PIN is entered before entering
the set-up menus and also before running applications from the USB
memory stick. You must rst re-enter the old one.
Change password The default password is the numeric part of the terminal serial number.
Reset to defaults This removes the data (not the application) and resets the system
settings back to the provisioned conguration.
Reboot terminal This reboots the terminal.