GTS gVoD User manual

gVoD User Manual
Version No: 1
Release Date: July 2009
gVoD
User Manual
Phone us on 0860 GTS 222 (0860 487 222)
Email us on [email protected]
Visit us on the Web at www.goal.co.za

gVoD User Manual
Version No: 1
Release Date: July 2009
Table of Contents
Product checklist 1
Service and contact information 1
Product installation guide 2
Product features 4
Remote Control Unit 5
Home page 6
Parental control 7
Browse movies 7
Downloading a movie 7
View movies 8
Mall section 9
Help section 9
Configuration/Setup 10
Reboot 10
Trouble shooting 11
Product specification 14

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Product Checklist
Caution: Open the Media Player carefully.
The following accessories should be inside:
•One Media Player
•One Ethernet (network) cable
•One AC adaptor (DC output)
•One cable - yellow, white and red cable and connectors.
•One Infrared remote control
•One User Manual
Service and contact information
Please follow the manual when you install and operate your GTS Media Player.
If you have any questions, please contact the GTS national contact centre on 0860 GTS 222
(0860 487 222) or [e-mail]
Caution：
If upon opening the packaging you find any damage or loss of any of the accessories,
please contact GTS immediately.

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Product Installation Guide
Setup Environment & Requirements
System requirements
You need the following:
•A broadband Internet modem and service
•A television set with video and audio inputs
Setup environment
•Setup the system using the procedures described in this manual
•Place the Media Player as far away as possible from any heat source
•Do not put the Media Player in dirty or humid place.
Hardware Setup Procedures
Caution:
•Before making any connections, make sure that the Media Player and any other
equipment is disconnected from the AC Power and that you hands are dry.
•Do not plug in the equipment into the AC power until you have completed all the
applicable connections.
•The connectors of all video/audio cables supplied are colour coded with the jacks of
related equipment. When connecting, make sure that the colours are matched.
•Proper physical connection is important, so be sure to insert the plug completely.
Audio and Video Connections
•Use the Yellow Video connector cable supplied to connect the Video (Yellow) output
of the Media Player to the Video (Yellow) input of the TV.
•Use the Red Audio connector cable supplied to connect the Audio Right (Red)
output of the Media Player to the RightAudio input (Red) of the TV.
•Use the White Audio connector cable supplied to connect the Audio Left (White)
output of the Media Player to the Left Audio input (White or Black) of the TV.

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Network Connection
•In order to connect the Media Player to your Internet Modem, (which is probably
located elsewhere in your home), insert the supplied Ethernet cable into the input
port of the Media Player and connect in accordance with one of the following
options:
oTo a GTS PLC Repeater (if you are on a GTS PLC network)
oTo GTS 2minLAN Adapter (if you are on GTS fibre network, or usingADSL or if
you are using a wireless modem)
oTo a RJ45 network point in the wall (if you have installed Cat 5 cabling and you
are on GTS fibre network, or onADSL or if you are using a wireless modem)
Power Supply Connection
•Connect the DC power supply output plug to the DC-IN Jack on the rear panel of the
Media Player and connect the AC power supply plug to a plug point.
Typical Media Player set-up

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Product Features
Media Player Layout
The panel layouts include two parts: a front and rear panel.
Front panel
The functional status is described below:
Item Status Description
1 - Power Red Power indicator
2 - Link Yellow The indicator of the Ethernet status
Front panel functional description
Rear Panel

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The functions of the interfaces are as follows:
DC In DC power input
USB USB host
Ethernet
Ethernet Jack
HDMI HDMI Interface
SPDIF Digital Audio Interface
Audio Stereo audio output RCAconnectors
Video CVBS video output RCA connector
Component Video 3 Component video Y/Pb/Pr RCA connector
S-Video S-Video Interface
Remote Control Unit
The functions of the keys are described below:
# Key
Description
1 Power
On/Off/Reset Key
2 0-9
Number/letter input keys
3 Del
Delete entered text
4 Vol+ - Volume control
5 Arrow
Move the cursor/selection Up，Down,
Left, and Right and Confirm the
Choice (Press Enter)
6 PgUp
Go to previous Movie Menu page
7 Setup
Media Player Setup
9 Back
Go back to the previous Page you
were on
10 Help
Get help
11 Mute
Sound Mute key. Press again to
cancel
12 * #/ Symbol input keys
13 Input Mode
Toggle between text, symbols or
numbers
17 PgDn Go to Next Movie Menu Page
18
Red Button Mall
Green Button Play List
Yellow Button
MyAccount
Blue Button
My Cart
19 Play Control Play/Pause; Stop; FRev; FFwd
20 Caption
Read GTS Message
22 Home
Go to Homepage
23 Favourite Playlist
Note: All buttons that are not indicated above hav
e been
programmed for future use.

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Home Page
When the Media Player is turned on the Home Page will be displayed.
Movie Menu View all genres available, such asAction, Comedy, Music, etc.
Top Row
Mall Not available yet.
Playlist Movies and music stored on the hard disc of the Media Player -
available for immediate playback
My Account Use this to top up your account, request additional GTS services,
monitor usage, set parental control and change passwords
My Cart See which movies you have selected to download, their prices and
your available balance. Make payments & go toAccount top up
Help Get help on how to use your Media Player
Second Row
Forthcoming
Attractions View details of movies that will be available in future
Genres
View available movie lists and get details, such as synopsis,
actors, running time, etc.
Bottom Row GTS Logo See GTS promotions, news and other updates
Search Search according to number or alphabet within all genres via three
possibilities - Actor, Title or Director.

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Parental Control (“My Account”)
You can set the Parental Control according to a range of age restrictions.
If you block the “Adult” level, the Adult genre will not appear as a genre in the Second row of your
screen under the movie menu. This also means that no Adult movie covers will be shown
anywhere on your gVoD TV pages.
In order to browse adult movies and download them, you need to select the “Adult” Level. If you
have downloaded any Adult movies they will only appear on the Playlist if you have selected the
“Adult” Level. These movies will not appear on the Playlist if you have blocked the “Adult”
Level.
You can also set and manage passwords in the “My Account” Section. There are two
passwords:
•Commercial/My Account – to manage your account and make payments.
•Parental Control – to set parental control levels and to change the Commercial/My
Account and Parental control passwords.
The default passwords are available from the GTS Contact Centre. You are advised to change
these as soon as possible, especially if you have under aged children who have access to the
Media Player.
Browse Movies
From the Movie Menu you can select a particular genre, such as Action or Comedy, and then search
for a movie or music within the selected genre. You can also search for a movie via Title, Director or
Actor across all genres on the Search Bar at the bottom of the Home Page.
You can also browse the Forthcoming Attractions. These films are not yet available for downloading
when they are listed in this Section. These movies will be obtainable on a future date, as specified
under the movie details.
Press the “↑”; “↓”; “→” or “←” keys on the Remote Control to navigate to the section you want and
then press the Enter Key to select a function.
Downloading a movie
Select the movie you wish to download by pressing the Enter Key on the Remote Control.
If the display “Not yet available” appears, it is a Forthcoming Attraction, and will only be
available at a later stage.
If the movie you select has a Rental of R 0.00, then you can download it for no charge and keep it
as long as you wish on your Media Player, as it forms part of your free subscription content, by
selecting “Rent” or “Buy”.
Should you wish to rent a movie that is not part of your subscription content, or buy a film to keep
indefinitely on your Media Player, then you need to top-up your account first (if you have not done

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so already). Once you have selected a movie for downloading by selecting “Rent” or “Buy”,you
will be in the “My Cart”Section where you can perform any of the following actions:
•See how much space you have available to store movies on your hard drive
•see your remaining balance;
•top-up if necessary (you will automatically be directed to the “My Account” Section;
•rent or buy further movies; and
•or proceed with a transaction by selecting “Checkout” (if you have sufficient funds in your
account or if you have selected a subscription movie at R0.00)
Once you have selected “Checkout”, you will be asked to enter your Commercial Password,
which will direct you to the “Playlist” Section.
If you are downloading more than one movie at the same time, you can change the priority of a
particular movie by selecting the Up Arrow on the Screen next to the Movie and it will download
before other movies that are listed below it. If you delete a movie that is busy downloading, you
will not be able to view it. You will not be able to reverse the transaction cost.
View movies (“Playlist”)
Once you have downloaded a movie you can view it by accessing it via the “Playlist” Section.
The Playlist is organised in three categories:
•My movies (films you have purchased to keep)
•Rentals (films you have rented that will expire after your first play at a future date as

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indicated on “Playlist”)
•Download status (Shows movies that are busy downloading)
Select the movie you would like to view with the arrow and the enter keys.
You can use the Play, Stop, Pause, Fast Forward and Rewind keys on the Remote Control to
manage your viewing experience. If you would like to Fast Forward or Rewind to a specific
position of the movie, use the Right Arrow to determine where you would like to move to and then
press the Enter Key on the Remote Control.
In the Playlist Section you can also delete a movie to free up your hard disk space, by selecting
the red arrow in the relevant movie row. You can also view details such as age restriction, actors,
directors and a synopsis of the movie by selecting the “i” button.
You can also view movies from the Playlist when your Internet connection is temporarily down.
Mall Section
When this Section is available it will enable you to view instructive documentaries on various
topics, such as various “how to” subjects, travel programmes to breathtaking destinations,
etc. This is sponsored content which will be available for viewing at no charge, as it will be
provided by retailers and service providers.
There will also be many special offers and competitions available on the Mall Section.
Help Section
In the “Help Section” you can find help for the specific Section you are on at the time, e.g. if
you press “Help”on the Remote Control Unit while you are on the “Playlist” Section, you will
find assistance on how to use the “Playlist” Section.
The User Manual is also available on the Help Section and on the GTS website, should you
wish to re-print a copy thereof. Please go to www.goal.co.za
You can also view a number of FrequentlyAsked Questions (FAQ’s) on the Help Section.

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Configuration/Setup
The Media Player is pre-configured by GTS and any software updates will be carried out by
GTS. Please do not change any configuration parameters, as this may lead to system
failure.
In order to view your Setup settings, press the “Setup” Key on the Remote Control, then select
Info and then select “System” Button.
Select “Homepage”to return to the gVoD Home Page.
Reboot
Should you make any configuration amendments, you will need to reboot the Media Player to
enable the changes to take effect. Please move the cursor to the “Reboot” button and confirm it
to reboot the Media Player.
The new configuration will load after the system is restarted.

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Trouble Shooting
LEDs on the front panel are not lighted
•No power, please check theAC and DC power connections.
Blank screen
•A GTS logo should be displayed on the screen while the Media Player is booting –
please wait until the Home Page is displayed.
•Make sure your TV is set to the AV input channel and the cables are connected to
the correct AV inputs of the TV.
•Connections are poor or loose. Please check the Yellow Video and Ethernet
connections.
Remote control failure
•Low battery - please change batteries.
•The remote control is operating out of its range – move closer to the Media Player or
aim the Remote Control Unit directly to the Media Player.
Media Player does not boot to the Home Page or displays an error
•Make sure the Network Cable from the Media Player is connected to the Internet.
•If this does not work, you can test whether the Media Player is connecting to Internet
by connecting a computer to same network point and verifying the connection.
•If the problem persists then contact GTS Contact Centre for assistance.

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Cannot download movies/cannot access “My Account” pages
•Your account has not been created and/or activated to buy, rent and download
movies – please call the GTS Contact Centre.
Movie selected for download, yet download status remains at 0% for longer than 20
minutes
•Contact the GTS Contact Centre to verify authorization to download movies.
Movie takes longer than 10 hours to download
•Very slow network connection from service provider. Requires network speed
upgrade. GTS proposes a minimum Internet Connection of 2Mbps to allow movie
downloads in less than 4 Hours per movie.
Movies sound and audio very poor
•Please report poor movie and sound quality to the GTS Contact Centre. All movies
have been quality assured, although unsatisfactory file downloads are able to affect
quality as well.
•Some older release movies that are in the Library may have inferior sound and/or
video quality. This is due to the age of the original content and GTS is unable to
improve the viewing quality.
Movie Trick Play – chapter forwarding/rewinding causes audio and video to be out of
sync
•Press the Stop button on the Remote Control Unit and use the on-screen Fast
Forward and Rewind options to navigate to the desired location.
•The Sync will be reinstated after a short delay when using the Chapter trick play
option on the remote Control Unit.
Media Player freezes, with no response from the Remote Control Unit
•Unplug the Media Player, wait 2 seconds and power-up again.
•If the problem persists then contact GTS Contact Centre for further assistance.
Video working without sound
•Audio cable connection problem - please check the audio cable connection and
re-connect it.
•Media Player or TV was muted - please cancel the Media Player or TV mute
function.

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•Source problem – please contact GTS Contact Centre if the problem persists.
Sound working without video
•Video cable connection problem - please check the video cable connection and
re-connect it.
•Source problem - please contact GTS Contact Centre if the problem persists.

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Product Specification
The GTS Media Player is a customer device used in a broadband IP network. It can receive and
manage video streaming media, provide interactive applications, and remotely upgrade software
and applications. It is a cost-effective and high performance product.
Features and Specifications
1.1 Main Features
The GTS series product is a new generation of Internet home entertainment centre. Through
accessories like TV sets, speakers and cameras, it provides users with interactive and
individual services like digital video and audio broadcasting, interactive Internet video and
audio on demand, web based content guide (WCGTM), videophone and conference, Internet
games, browser, and email etc.
The GTS series product will provide real interactive and personalized services and let you
enjoy the digital life.
1.2 Main specifications
Hardware
Media Player
•Main memory: 256 MB
•Flash memory: 64MB
•Hard disk: 160GB
•USB: USB2.0
•Panel Interface and Connectors
oIR receiver
o2 x LED: Status indication
o1 x RCA : CVBS output
o2 x RCA: Stereo audio output
o1 x HDMI output
o1 x Ethernet: 10/100M Base-T Port
o2 x USB host
oDC-IN Power Supply
•ACAdaptor

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oInput voltage: 110V/220V AC, 50-60Hz
oOutput voltage: 5@3A, DC
oPower consumption max: 15W
•Weight:1 kg
•Environment:
oOperation temperature: +5℃- +45℃
oStorage temperature: -40℃- +65℃
oHumidity: 5% - 85%
IR Remote control
oIR remote control range: Max 7 meters
Software
•Operating system:
oLinux
•Media formats:
oMPEG2 /H.264 TS Video decoder
oMPEG1/2, MP3, AACAudio decoder
•Network protocol
oTCP/IP