Haan Complete MS-35 User manual

name: Complete
model number: MS-35
Professional steam cleaner
for multipurpose cleaning.
Instruction Manual
HAAN®Corporation
1828 William Penn Way
Lancaster, PA 17601
phone: [phone]
www.HAANusa.com MS35_IS0036

Copyright ©2013 HAAN®Corporation
All rights reserved. No part of this
document may be photocopied,
reproduced or translated to another language
without prior written
consent of HAAN®Corporation.
HAAN®is a registered trademark of
the HAAN® Corporation.
HAAN®Experience Steam. Discover Clean.™
is a trademark of the HAAN® Corporation.
Notice
The information contained in this
document is subject to change
without notice.
HAAN®Corporation assumes no
responsibility for any errors that may
appear in this document nor does it
make expressed or implied warranty
of any kind with regard to this material,
including, but not limited to, the implied
warranties of merchantability and
fitness for a particular purpose.
HAAN®Corporation shall not be liable
for incidental or consequential damag-
es in connection with or arising out of
the furnishing, performance, or use of
this document and the program materi-
als which it describes.

Introduction
Congratulations on purchasing the HAAN®MS-35
Complete Multi-Function steam cleaner. From the
house to the garage, the Complete brings you an
easy way to steam clean your hard surface floors, as
well as dozens of other surfaces, including all the
nooks and crannies throughout your home.
The Complete uses steam to remove tough grease,
dirt and grime. Steam is nature’s purest and most
powerful cleaner for safely cleaning all hard sur-
faces in your home without harsh chemicals, for a
perfectly ecological approach. No film, no residue –
just clean, germ-free surfaces.
The HAAN®Complete is so easy to assemble, you
can put it to use right away – anywhere you want
to clean and sanitize – from your kitchen and living
room to your bathroom floors.
Look for the HAAN®“steamlet” symbol in this
manual for Helpful HAAN®Hints that will help you
make the most of your new HAAN®Complete Steam
Cleaner.
Backed with a one-year limited warranty, your quality
HAAN®Complete is sure to give you years of depend-
ability. And our Customer Care representatives are
available to answer any of your questions about your
new steam cleaner.
Thousands of customers have already fallen in love
with HAAN®steam products. We’re confident you
will, too.
Thank you again for purchasing the HAAN®Complete
Multi-Function steam cleaner.
The HAAN®Team
www.haanusa.com 877-HAAN DIRECT / 877-422-6347 pg 1
Clean and sanitize nearly every surface in your home
with the awesome power of steam!

Important Safety Information
pg 2 877-HAAN DIRECT / 877-422-6347 www.haanusa.com
Basic precautions should be observed when using an
electrical appliance, including the following:
1. Do not direct steam at people, animals, or at electrical
outlets.
2. Do not expose to rain or use outdoors. Store indoors.
3. Never leave your product in one spot on any
surface for any period of time. Always place on the
floor protector pad and make sure that the product
is turned off.
4. Unplug from outlet when not in use and before
conducting maintenance or troubleshooting.
5. Do not leave product unattended.
6. Do not leave the product connected to an
electrical outlet when not in use.
7. Do not service product when it is plugged in.
8. Do not use with damaged cord or plug.
9. Do not use product if it has been dropped,
damaged, left outdoors or dropped into water. Return
to a service center.
10. Do not handle product with wet hands.
11. Do not pull or carry by cord, use cord as a handle,
close door on cord, bend the cord excessively, pull cord
around sharp corners, place heavy objects on it or
expose cord to heated surfaces. If the power cord has
become knotted and, or worn, contact the service
center for a replacement power cord.
12. Do not unplug by pulling on cord. Unplug by grasping
the plug, not the cord.
13. Do not use appliance in an enclosed space filled with
vapor given off by oil-base paint thinner, some
moth-proofing substances, flammable dust, or other
explosive or toxic vapors. When is use, never turn the
product over on its side.
14. Do not allow to be used as a toy. Pay close attention
when used near children, pets or plants. Do not leave
your product unattended while plugged in.
15. Do not use on leather, wax polished furniture or
floors, synthetic fabrics, velvet or other delicate,
steam-sensitive materials.
FOR MULTIPURPOSE CLEANING
!
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!
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IMPORTANT
Be sure to read ALL
instructions and warnings
before use.
SAVE THESE
INSTRUCTIONS
!
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CAUTION
The MS-35 emits steam at
212˚F to sanitize the area
of use. This means that the
steam head, Ultra-
MicroFiber Pads and
attachments get very hot
during use. Care should
be taken when using this
appliance and DO NOT touch
them during use except in
the approved manner as
outlined in this manual.
Risk of electrical shock -
be sure to read and follow
all instructions and
warnings.
WARNING

16. Do not immerse in water or any other liquids.
17. Do not use for any purpose other than described in this
User Manual. Use the product only for its intended use
and only as described in this manual.
18. Use only manufacturer’s recommended attachments
– use of attachments not provided or sold by HAAN®
may cause fire, electric shock or injury.
19. Never put any aromatic oils or perfumes, chemicals,
alcohol or detergent products into the steam cleaner,
except those approved by HAAN®. Non-approved additives
may damage the unit or make it unsafe for use.
20. Do not put any foreign objects into openings. Do not
use with any opening blocked.
21. If the circuit breaker activates while using the steam
function, discontinue product use immediately and
contact the customer support center. (Beware of the
risk of electrical shock.)
22. Do not allow the product to be disassembled and/
or modified by anyone other than an authorized
service technician. (Doing so can result in fire and/
or electrical shock.)
23. Never use your product on hard surface floors
without the Ultra-Microfiber Pad or the Carpet/Rug
attachment in place.
Grounding Instructions:
The HAAN®MS-35 must be connected to a grounded (3-prong)
wiring system. Grounding provides a safe path of least
resistance for electrical current, in the event the unit should
malfunction or break down, thereby reducing the risk of
electrical shock. The cord for this product has an equipment-
grounding conductor and a grounding plug. Do not plug it into
an outlet that is not properly installed and grounded in
accordance with all local codes and ordinances.
Check with a qualified electrician or service person if you
aren’t sure if the outlet is properly grounded. If it will not
fit the outlet, have a proper outlet installed by a qualified
electrician. This appliance is designed for use on a nominal
120-volt circuit and has a grounding attachment plug as
illustrated above. Make certain that the appliance is connected
to an outlet having the same configuration as the plug. No
plug adapter should be used with this appliance.
WARNING
IMPORTANT
DO NOT modify the plug.
Improper connection of
the equipment-grounding
conductor can result in a
risk of electrical shock.
www.haanusa.com 877-HAAN DIRECT / 877-422-6347 pg 3
Grounded
Outlet
Grounded
Pin
!
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WARNING
To avoid circuit overload,
DO NOT operate another
appliance on the same
electrical outlet (circuit).
!
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!
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CAUTION
DO NOT operate your
product if the power
indicator light
flickers. Contact the
HAAN® Customer Care
Center at the number
shown below.
Important Safety Information

Product Description
pg 4 877-HAAN DIRECT / 877-422-6347 www.haanusa.com
1
2
3
6
9
10
14
7
4
8
13
11
➟
IN
➟
12
4
5
15

1. Power Button - for easy ON/OFF steam operation.
2. Power Light - indicates when the unit is on.
3. Steam Ready Light - lets you know when the unit is ready to
begin steaming.
4. Water Tank Cap - extra-large for a sure grip when
removing to fill tank and when tightening before use.
5. Storage Compartment - for convenient storage of many
MS-35 accessories.
6. Ergonomic Handle - designed to be comfortable and
stay cool.
7. Steam Trigger - releases the steam in a hot, pentrating
spray to tackle your sanitizing, floor to ceiling.
8. Steam Lock Switch - pushes forward easily to lock the
Steam Trigger down and provide continuous steam.
9. Carry Handle -perfect for carrying the unit up stairs
or from one room to another.
10. Steam Hose - ribbed for flexibilty it stays cool while
channeling the flow of steam from the main unit to the
Steam Nozzle or Steam Head.
11. Snap-Lock Connection - found inside at the handle and on
each Extension Pole, they are specially designed to connect
all MS-35 attachments.
12. Connection PUSH Buttons (3) - quick, secure connections
click poles together, attach accessories with ease and allow
for easy changes.
13. Extension Poles (2) - to attach individual accessories for
special cleaning tasks or click together to create a long
pole for floor cleaning.
14. Floor and Countertop Steam Head - for cleaning
hard-surface floors and other large surfaces.
15. Cord Storage Compartment - convenient storage for
power cord
FEATURES:
www.haanusa.com 877-HAAN DIRECT / 877-422-6347 pg 5
HELPFUL HAAN®HINT:
12 Powerful Steam Jets
are spaced perfectly to
cover more floor in less
time. Be assured you are
steam cleaning when
you push the machine
forward, as well as when
you are pulling it back.
HELPFUL HAAN®HINT:
To extend the life of your
Ultra-MicroFiber Pads,
always place your unit on
the floor protector/resting
pad while the unit heats
up, and attach the Ultra-
MicroFiber pad when
the unit is ready to use.
HELPFUL HAAN®HINT:
Using the product with the
Carpet Attachment will not
lift all set-in stains from
your carpet but our patented
Ultra-MicroFiber Pad may
be used to act as a “blotter”
for removing most fresh, wet
spills and stains.
Product Description
15

Deluxe
Accessory Kit
Product Description
pg 6 877-HAAN DIRECT / 877-422-6347 www.haanusa.com
➟
Snap ON;
Snap OFF
Connection
PUSH Button
15
3
6
7
16
1
2
12
13
21
20
18
17
19
9
8
10
4
11
5
14
Items packaged in
white accessory bag:
8, 9, 10, 11, 12, 13, 14
Items packaged in storage compartment of canister:
3, 4, 5, 6, 7

1. Extension Poles (2) - to attach individual accessories for special cleaning tasks or
click together to create the perfect length for every steaming job.
2. Floor and Countertop Steam Head (1) - for cleaning hard-surface floors and other
large surfaces.
3. Attachment/Steam Jet Nozzle (1) - focuses the spray of steam from the unit and
serves as the base to which all other accessories are connected.
4. Large Scrub Brush (1) - makes fast work cleaning larger surfaces and objects.
5. Angled Nozzle (1) -gets under rims and into corners.
6. Small Detail Brush (1) - perfect for delicate surfaces and small nooks & crannies.
7. Round Wire Bristle Brush (1) - for tough scrubbing chores, including brick or cement.
8. Ultra-Microber Cleaning Sock - attaches to Garment/Surface Attachment to clean
counter tops and other hard surfaces.
9. Garment/ Flat Surface Attachment (1) - use for steaming out wrinkles in clothing,
sanitizing upholstery, bedding and soft surfaces; use with cleaning sock to clean
counter tops and other hard surfaces.
10. Concentrator Nozzle (1) - the copper-tipped head concentrates the steam for even
more cleaning power. All brush and nozzle accessories attach to this for use.
11. Steel Wool Brush Attachment (1) - adds extra scrubbing power for surfaces that
resist normal cleaning, like removing baked on food from grill and oven racks.
12. HAAN®MicroCham™Towel (1) - designed to easily wipe away the dirt and absorb
the moisture after the MS-35 steams it loose.
13. HAAN®MicroCham™Sponge (1) - has the cleaning power of our Ultra-Microfiber
and the super absorbency of our specially-developed chamois.
14. Rubber Squeegee Panel for Window Cleaning (1) - attaches to Flat Surface
Attachment to clean mirrors and windows.
15. Tile, Grout & Rough Surface Brush (1) - gets down into areas that normally
get passed over by other surface attachments and breaks up hard-to-reach dirt.
16. Carpet & Rug Tray (1) - glides over carpet and rugs to freshen, sanitize and
steam away many spots.
17. Floor Protector Resting Mat (1) - keeps your floors safe and dry while waiting for
your Steam Head to heat up.
18. Multi-layer Microber Glass & Mirror Cleaning Sock (1) - slips on Steam Head for cleaning
windows, mirrors, glass shower doors and much more.
19. Ultra-Microber Pad (2) - easily attach to the Steam Head for safely steam cleaning
hard-surface floors.
20. Precision Filling Cup (1) - one cupfull fills the tank correctly.
21. Funnel (1) - allows for filling the water tank without spills.
www.haanusa.com 877-HAAN DIRECT / 877-422-6347 pg 7
Product Description
The MS-35 Complete includes the Deluxe Accessory Kit.
Make sure to check for all your accessories:

Assembling Your Product
To make sure you are completely satisfied with the operation of your MS-35
Complete, be sure to follow the assembly and operating instructions included
in this manual. Read this manual thoroughly before assembling your unit.
Pay specific attention to the product description and familiarize yourself with
all the parts of your product. Locate and organize the parts of the unit before
assembling. No additional tools are needed to put the unit together. It is quick
and easy.
2
1Look for the small orange button that
says PUSH on the handle of the unit.
Align one of the extension poles (with
the hole in the front) with the orange
button and slide it onto the end of the
handle until the orange PUSH button
snaps up into place in the hole. You
will notice the PUSH button is sloped
on the bottom to allow it to slide into
the pole easily. Be careful not to
pinch your fingers between the
pieces when pushing the two
together.
Align the second extension
pole in the same manner
and repeat the process by
snapping it into place. There
are ridges on the sides that
correspond to indents inside
to assist in sliding the pieces
together.
pg 8 877-HAAN DIRECT / 877-422-6347 www.haanusa.com
3
Finally, attach the
Floor /Countertop
Steam Head to the end of
two joined extension poles
by sliding the front of the
head onto the orange PUSH
button until it snaps into
place. Use the side ridges
and internal indents to
guide it into place.
To assemble the MS-35 for use as a
steam cleaning floor sanitizer, follow
these easy steps:
PUSH
PUSH
➟
Sloped for
ease

www.haanusa.com 877-HAAN DIRECT / 877-422-6347 pg 9
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WARNING
Your product is designed to clean hard floor
surfaces that will withstand high heat. Do not use on
unsealed wood or unglazed ceramic floors. On surfaces that
have been treated with wax or some no-wax floors, the
sheen may be removed by the heat and steam action. It is
always recommended to test an isolated area of the surface to
be cleaned before proceeding. We also recommend that you
check the use and care instructions from the floor manufacturer.
HELPFUL HAAN®HINT:
Never leave the appliance in
one spot on any surface for
any period of time. Always
place your product
on the Floor Protector/
Resting Mat when stationary
and make sure the product
is turned off not in use.
CAUTION
Use a grounded receptacle. Use only a heavy duty extension
cord rated for 15 amps minimum – DO NOT use an ordinary
extension cord. To provide continued protection against the
risk of electric shock, connect to properly grounded outlet only.
This product is NOT for space heating purposes.
IMPORTANT
HELPFUL HAAN®HINT:
DO NOT add cleaning
solutions, scented perfumes,
oils or any other chemicals
to the water used in this
appliance except for those
authorized by HAAN®.
While it is acceptable to use
regular tap water, if the tap
water in your area is hard,
we recommend you use
distilled/purified water to
extend the life of your
appliance. Always empty
water from water tank after
use and before storing.
Always be sure that your product is UNPLUGGED from the wall
receptacle prior to filling the water tank.
Never use your MS-35 on your floors without the Ultra-Microfi-
ber Pad attached to the base, unless you are using the Carpet &
Rug Attachment for carpet and soft surfaces.
The MS-35 emits steam at 212˚F to sanitize the area of use.
This means that the steam head, Ultra-Microfiber Pads and
attachments get very hot during use. Care should be taken
when using this appliance and DO NOT touch them dur-
ing use except in the approved manner as outlined in this
manual.
IMPORTANT
!
i
Be sure to read ALL instructions and warnings
before using your HAAN®product.
!
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!
i
!
i
CAUTION
Before Using Your Product
This unit uses a grounded
(3-prong) electrical plug. Use
only in properly installed
3-prong electrical outlets.
DO NOT attempt to alter plug
or circumvent safety feature
in any way.
!
i
CAUTION

Using Your Product
pg 10 877-HAAN DIRECT / 877-422-6347 www.haanusa.com
1) Remove all parts from the packaging.
2) Assemble the unit as described on page 6,
attaching both extension poles (a & b)and the
Steam Head (c).(Fig 1)
3) Place the canister on a flat, level surface.
4) Place the Steam Head on the
black Floor Protector Mat; be sure the “bumpy”
side is facing up(Fig 2). Never rest the Steam
Head on an unprotected surface
5) Remove the Water Tank Cap. The tank becomes
pressurized with use so you will need to press
down as you turn at first. After the first couple of
turns you will be able to remove the cap easily.
The fill cup included holds 450 ml
/15 oz of water. Using the provided fill cup, pour
one cupful of water at a time into the tan through
the fill hole. DO NOT fill the cup above the 450 ml
line. A funnel is provided among the accessories to
help eliminate spillage. Depending on how long you
intend to steam, you may add additional water to
have a maximum of 900ml/30 oz. (2 fill cups) of
water in the tank without overfilling. (Fig 3)
NOTE: 296ml/10 ounces of water will give you about
15 minutes of steam while 591ml/20 ounces of water
will provide approximately 30 minutes of steam.
Do not overfill. You can see the water level by
looking into the opening to the Water Tank. You do
not want to allow the water level to come above
the threads in the screw opening.
IMPORTANT: One problem with a steamer
appliance is the mineral deposits caused by the
high mineral content in many municipal water
supplies. Mineral residue inside of the internal
system and heater can cause intermittent steaming
or, in some cases, no steam at all.
To reduce or eliminate the occurrence of mineral
deposits, we recommend the use of de-mineralized
or distilled water in the unit. However, regular tap
water may be used.
6) Replace the cap tightly when you have finished
filling the water tank.
Using the product to sanitize your oor:
Fig 1
Fig 2
Fig 3
Opening to
Tank
Always be sure that your
product is UNPLUGGED from
the wall receptacle prior to
filling the water tank.
IMPORTANT
!
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a
b
c
➟

7) Plug the product into a convenient
standard 120-volt grounded wall receptacle.
8) Press the ON/OFF button ( ) on the canister
front to turn your product ON (it’s
inside the inverted orange triangle). The GREEN
Power ON light will illuminate as will the
ORANGE Ready Light. (Fig 4),
Your product is ready to use when the
ORANGE Ready Light deactivates after about 3-5
minutes, (should take no longer than 8 minutes)
indicating the unit is heated and ready to steam.
The amount of time is determined by the amount
of water added to the tank which will also
determine the duration time for use.
9) Place an Ultra-MicroFiber Pad on the floor with
the ‘hook & loop’ side facing up. Lightly press
the product Steam Head on the pad,
making sure the Ultra-MicroFiber Pad is centrally
positioned to the bottom of the unit. (Fig 5a & b)
The specially designed bottom of the
Steam Head will grip the pad.
10) Push and pull the Steam Head slowly
across your floor to thoroughly steam clean
each section. (Fig 6)
To Refill Water Tank:
11) When you no longer have steam emitting from
the nozzle, this signifies that there is no more
water in the Water Tank. Rest the Steam Head on
the Floor Protector Resting Mat while you follow
the steps to refill the water tank.
12) To refill the water tank, turn your off and unplug
it from the electrical wall outlet.
Let the unit depressurize for 30 seconds. Then
follow steps 5 - 8 to continue steaming.
13) Should the Ultra-Microfiber Pad become saturated or
soiled, you will want to replace it with a clean pad.
Turn the OFF and wait until the unit and
pad cools down for approximately five (5) minutes
before removing the Ultra-Microfiber Pad from the
Steam Head. Remove the pad by using your foot
(Fig 7) to hold the pad while you
Using the product
to sanitize your oor (cont):
www.haanusa.com 877-HAAN DIRECT / 877-422-6347 pg 11
Never leave the Ultra-
MicroFiber Pad on your
product when you have
finished using the unit.
Fig 7
Fig 4
Using Your Product
Fig 5
b
aYes
NO!
Fig 6

detach the pad from the Steam Head. The pad
and unit are specially designed for this ‘No Touch’
method of removal.
IMPORTANT NOTE: The Ultra-MicroFiber Pad gets
very hot from the steam during use. Allow it to
cool before removal.
14) Store the unit upright in a protected dry area,
resting the Steam Head on the Floor Protector/
Resting Mat.
Special Notes on Using your HAAN®Complete as
a oor sanitizer:
• Alwaysvacuumorsweepfloorbeforesanitizing
to pick up any loose debris on the floor.
 • Theeasiestwaytousethemachineistotiltthe
ergonomic pole to a 45˚ angle and clean slowly
2-3 yards at a time.
• Althoughwedonotadvocatetheuseofchemicals,
to remove stubborn stains from vinyl or linoleum
floors, you can pre-treat with a mild detergent
and some water before using the product. Once
the solution has softened the stain, the
pad should soak up the excess and the steam will
sanitize the area.
 • NeverleavetheUltra-MicroFiberPadonyour
product when you have finished using
the unit. Always remove the pad and wash it in
cool or warm water with a mild detergent. Never
use bleach or fabric softener. See further instructions
on the care of the Ultra-MicroFiber Pad on pages 12-14.
 • One problem with a steamer appliance can be mineral
deposits caused by the high mineral content in
many municipal water supplies. Mineral residue
inside of the internal pipes, hoses,and heater can
cause intermittent steaming or, in some cases, no
steam at all.
To reduce or eliminate the occurrence of mineral
deposits, we recommend the use of de-mineralized
or distilled water in the unit. However, regular
tap water may be used.
Using the MS-35 to sanitize
your oor (cont):
Using Your Product
pg 12 877-HAAN DIRECT / 877-422-6347 www.haanusa.com
!
i
CAUTION
The MS-35 emits steam at
212˚F to sanitize the area
of use. This means that the
steam head, Ultra-
MicroFiber Pads and
attachments get very hot
during use. Care should
be taken when using this
appliance and DO NOT touch
them during use except in
the approved manner as
outlined in this manual.

Operating Instructions: (cont)
Fig 9
Fig 8
Never leave the appliance in
one spot on any surface for
any period of time. Always
place on the Floor Protector/
Resting Mat when stationary
and make sure the unit is
turned off when not in use.
HELPFUL HAAN®HINT:
We recommend placing your
MS-35 on the Floor Protector/
Resting Pad while the unit
heats up. When the unit is
ready, lift it off of the resting
pad and simply place the
Ultra-MicroFiber Pad on the
floor. The ‘hook & loop’ system
quickly attaches the pad to the
base of the unit.
Ultra-MicroFiber Pads
What is an Ultra-MicroFiber?
An Ultra-MicroFiber is a textile fiber that is thinner
than a microfiber. The Ultra-MicroFiber by HAAN®
Corporation is 5-10 times thinner than common
microfiber providing for a significantly higher thread
count in the same surface area. The thinner and
higher the thread count, the greater the absorption.
The HAAN®Ultra-MicroFibers are so thin that more
dirt and dust gets trapped between the fibers, making
your cleaning simpler and less time-consuming.
How to Use the Ultra-MicroFiber Pads:
1) Please make sure that you always use completely
dry pads and replace them as they become
saturated during use.
2) The Ultra-Microfber Pad is made up of multiple
layers of super absorbent material. (Fig 8) The
outer layer is Ultra-MicroFiber on one side and
a ‘hook & loop’ system on the other side that
attaches easily to the underside of the Steam
Head. Simply place the pad on the floor with the
‘hook & loop’ side up, and lightly press the unit
down on the pad. (Fig 9)
3) As high temperature steam passes through the pad
to contact the floor to kill germs, molds and mites,
it is natural that the pad gradually absorbs moisture.
After a certain length of time, the pad will repel
water and become damp. When the pad becomes
saturated, turn the unit OFF and wait until the
unit cools down (approximately five (5) minutes)
before removing the pad. Put your foot on a corner
of the pad and lift the unit off the pad (Fig 10).
Using Your Product
Fig 10
www.haanusa.com 877-HAAN DIRECT / 877-422-6347 pg 13

Fig 11
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WARNING
Colors may bleed during first
wash. Be careful when machine
washing or drying with mixed
fabrics as micro-fiber cloths will
pick up lint from other fabrics.
How to Use the Ultra-MicroFiber Pads: (cont)
Turn the unit back ON, resting the Steam Head on
the Floor Protector Resting Mat. After the unit has
heated back up, place a dry Ultra-Microfiber Pad
on the Steam Head (detailed on pg 9). Continue
to sanitize your floor.
4) To keep the floor clean and dry, replace the pad
when it is dirty and/or saturated.
How to Clean and Store:
• Ultra-MicroFiberPadsareeasytowash.Soakpads
for about 1-2 hours in cold or lukewarm water
with laundry detergent and hand wash them. You
can also drop the pads in a washing machine and
clean them using the gentle/delicate cycle. DO NOT
use fabric softener as this will compromise the
absorbency of the microfiber (Fig 11).
 • YoumaydryyourUltra-MicroFiberPadsina
machine dryer on a low setting, but to extend the
life of the pads we recommend air drying the pads.
Using the Attachments:
Using the MS-35 to sanitize your
Carpets and Rugs: (Carpet Tray Attachment)
The Carpet & Rug Tray (Fig 12) enables the STEAM
SYSTEM II to freshen, deodorize and sanitize carpeting
and rugs, upholstery and many other soft surfaces.
Used with the MS-35, it kills dust mites, germs,
bacteria and other allergens.
1) The Carpet & Rug Tray is used WITHOUT the
Ultra-Microfiber Pad. Heat the unit with the
steam head resting on the Floor Protector Resting
Mat (“bumpy” side facing up). Be sure to heat the
unit on the mat before attaching the tray (Fig. 13).
It attaches directly to the unit by snapping onto
the bottom of the steam head.
NOTE: If you attach the tray before heating the unit,
excess moisture can accumulate inside the tray and
leak out when you lift the steam head. DO NOT
attach the tray until after the unit is ready to use.
2) Depending on prior use, you may need to add water
to the internal Water Tank. (see instructions for this
pg 14 877-HAAN DIRECT / 877-422-6347 www.haanusa.com
Using Your Product
Fig 12
Fig 13
NOTE: MS-35 does not have
a vacuum function. We recommend
that you vacuum any loose debris
from the carpet or rug prior to using
the Carpet & Rug Tray for sanitizing.
HELPFUL HAAN®HINT:
For optimal performance,
the Ultra-MicroFiber™pad
should be changed after
10 minutes of use.

Using the Attachments: (cont)
on pg 11-12, steps 11-13). Be careful not to
over-fill the tank.
3) Plug the product into a grounded plug and press
the ON/OFF switch to start the heat cycle. The
GREEN Power ON light and the ORANGE READY
Light will illuminate. It takes approximately 3-5
minutes for the STEAM SYSTEM II to heat up and
generate steam. The READY light will deactivate
once the unit is ready to begin.
4) To attach the tray, place the front of the steam
head under the tabs on the front of the tray and
press down. The tray is made to fit snuggly and
will snap easily into place (Fig 14).
5) Push and pull the Steam Head slowly
across your carpet to thoroughly steam clean
and sanitize each section (Fig. 15).
6) When you have finished using the unit, turn it
OFF, place it on the Floor Protector Mat and wait
until the unit cools down (approximately 5 minutes).
Remove the Carpet & Rug Tray by using your foot
to hold the rear tab and then while holding the
tray with your foot, lift the unit off the tray.
The Carpet & Rug Tray will snap OFF easily as it
is designed for this No Touch method of removal
(Fig 16).
7) Store the attachment in a cool, dry area with the
other attachments.
Helpful HAAN® Hint :
Lifting Fresh Stains
While using the HAAN®Complete with the
Carpet & Rug Tray will not lift all set-in stains from
your carpet, our patented Ultra-Microfiber Pads
may be used to act as a “blotter” for removing
most fresh, wet spills and stains.
To remove a stain, attach the Carpet & Rug Tray to the
Steam Head and heat the unit as described above.
Place the Steam Head over the stain and hold it in
place for a few seconds to allow the steam to
penetrate the area of the stain. Push and pull the
Steam Head slowly across the stained area to
work the steam into the stain.
www.haanusa.com 877-HAAN DIRECT / 877-422-6347 pg 15
Fig 14
Fig 15
Using Your Product
Fig 16
Front
Tabs
Foot Tab
!
i
CAUTION
The product emits steam at
212˚F to sanitize the area
of use. This means that
the steam head, Ultra-
MicroFiber Pads and
attachments get very hot
during use. Care should
be taken when using this
appliance and DO NOT touch
them during use except in
the approved manner as
outlined in this manual.

pg 16 877-HAAN DIRECT / 877-422-6347 www.haanusa.com
Using Your Product
Using the Attachments: (cont)
Place the product on the Floor Protector Resting
Mat, turn it OFF and wait until it cools down
(approximately 5 minutes). Carefully remove the
tray as described in Step 6 on the previous page
(see Fig 16).
Return the Steam Head to the Floor Protector Mat
and turn the unit ON. When ready to use, place a
dry Ultra-Microfiber Pad on the floor
— hook & loop side up — and press the unit onto
the pad.
Use the pad to rub the stain area, simultaneously
working at the stain and blotting the moisture
from the surface with the Ultra-Microfiber Pad
(Fig 17).This should lift the stain from the area.
When you have finished “blotting” the stain, follow
the directions given for cooling down the unit and
removing the used pad (step 6, page 15).
Using the MS-35 to clean and sanitize Glass & Mirrors:
(Multilayer Microber Glass & Mirror Cleaning Sock)
The Multilayer Microfiber Glass & Mirror Cleaning Sock
(Fig 18) slips onto the steam head for cleaning
windows, mirrors, glass shower doors, countertops
and other hard surfaces.
1) Be sure the unit is OFF, unplugged and cool. For
most needs you will want to use the Steam Head
attached to the handle without the Extension
Poles. This enables you to guide the Steam Head
to just the position you need for optimum sanitizing.
2) Disconnect the extension poles from the handle
and the Steam Head. Do this by pushing in the
small orange buttons (Fig 19) that say PUSH on
the handle, poles and the Steam Head and by
pulling the pieces apart. Be careful not to pinch
your fingers between the pieces as you disconnect
them (Fig 20).
3) Once you have the extension poles removed you
can attach the Steam Head directly to the handle.
Use the side ridges and the internal indents to
align the hole in the Steam Head to the orange
PUSH button on the handle (refer back to Fig 19).
Holding the button down, slide the Steam Head
Fig 18
Fig 19
Fig 20
Sloped for
ease
➟
➟
Fig 17

www.haanusa.com 877-HAAN DIRECT / 877-422-6347 pg 17
Using Your Product
Fig 23
over the button and onto the handle until the
button pops into place (Fig 21).
4) The Multilayer Glass & Mirror Cleaning Sock is used
WITHOUT the Ultra-Microfiber Pad. Be sure the
unit is OFF, unplugged and cool. It attaches
directly to the unit by slipping it onto the steam
head. Match the shape of the pad to the steam
head and expand the gathered edge of the pad.
Slip it over the edge and guide it into place.
The pad is shaped to fit the steam head snuggly
(Fig. 22).
5) Depending on prior use, you may need to add
water to the internal Water Tank (see instructions
for this on pg 11-12, steps 11-14). Be careful not
to over-fill the tank.
6) Plug the product into a grounded plug and press
the ON/OFF switch to start the heat cycle. The
GREEN Power ON light and the ORANGE READY
Light will illuminate. It takes approximately 3-4
minutes for the MS-35 to heat up and generate
steam. The READY light will deactivate once the
unit is heated and ready to begin.
7) You are now ready to use the MS-35 with the
Multilayer Microfiber Glass & Mirror Cleaning Sock.
Use it to clean and sanitize windows, (Fig 23)
mirrors, glass shower stalls/doors (Fig 24),
countertops, large appliance surfaces including
doors, fronts and ceramic stovetops and even car
windshields. With its padded ultra-absorbent
microfiber surface it not only protects the surface
while it cleans but it sanitizes the surface with
steam killing 99.9% of germs and bacteria.
8) On the occasions when you wish to clean and
sanitize an area out of normal reach, the Multi-
layer Microfiber Glass & Mirror Cleaning Sock can be
attached to the Steam Head while still at the end
of the Extension Poles. Slip the Cleaning Sock onto the
cooled Steam Head as described in step 4 above;
Follow steps 5 & 6 to power and heat up the unit
and you are prepared to sanitize an area out of
normal reach (Fig 25).
9) When you have finished, follow the directions given for cool-
ing down the unit (step 6, page 15) and remove the used
Cleaning Sock. Clean the Cleaning Sock the same as you
would the Microfiber pads (see page 14).
Fig 21
Fig 22
Fig 24
Fig 25

pg 18 877-HAAN DIRECT / 877-422-6347 www.haanusa.com
Fig 26
Using Your Product
CAUTION
!
i
DO NOT overfill the water
tank. Use only 1 cupful of
the included Fill Cup when
adding water to the tank. The
tank capacity is a maximum
of 2 fill cups (900ml/30 oz.)
of water.
Fig 27
Using the Attachments: (cont)
Using the MS-35 to clean and sanitize rough sur-
faces : (Tile, Grout & Rough Surface Brush)
The Tile, Grout & Rough Surface Brush (Fig 26) slips
onto the end of the extension poles to clean and
sanitize tile, grout and other rough hard surfaces.
1) Be sure the unit is OFF, unplugged and cool.
2) Disconnect the Steam Head from the lower
extension pole. Do this by pushing in the small
orange button (Fig 27) that says PUSH on
the Steam Head and by pulling the pieces apart.
Be careful not to pinch your fingers between the
pieces as you disconnect them.
3) Once you have the Steam Head removed you
can attach the Tile, Grout & Rough Surface Brush
directly to the lower extension pole. Use the side
ridges and the internal indents to align the hole
in the brush attachment to the orange PUSH
button on the extension pole. Holding the button
down, slide the brush attachment over the button
and onto the lower extension pole until the
button pops into place (Fig 28).
4) Depending on prior use, you may need to add
water to the internal Water Tank (see instructions
for this on pg 11-12, steps 11-14). Be careful not
to over-fill the tank.
6) Plug the product into a grounded plug and press
the ON/OFF switch to start the heat cycle. The
GREEN Power ON light and the ORANGE READY
Light will illuminate. It takes approximately 3-5
minutes for the product to heat up and
generate steam. The READY light will deactivate
once the unit is heated and ready to begin.
7) You are now ready to use the product with the
Tile, Grout & Rough Surface Brush.
Use it to clean and sanitize tile floors, tile shower
stalls, grout and other rough surfaces where dirt
collects and will be softened by the steam and
brushed away by the stiff bristles of the brush
(Fig 29).
8) When you have finished, follow the directions given
for cooling down the unit (step 6, page 15) and if
storing the unit see directions on pg 14.
Fig 28
Orange
PUSH
button
Orange
PUSH
button ridges
Fig 29