Haier HWE18VCN User manual

Design may vary by model number.
numéro de modèle.
El diseño puede variar conforme al
número de modelo
This user manual is to be only use for
electronic control 14,500 BTU, 18,000
BTU and 24,000 BTU - Some models
may have an additional letter after the
model number.
Ce guide d'utilisation doit être
utiliséstrictement avec les modèles à
commande électronique de 14,500BTU,
18,000 BTU et 24,000 BTU - Sur
certains modèles, le numéro de modèle
peut être suivi d'une lettre.
Este manual del usuario sólo se debe
utilizar para el control electrónico
14,500 BTU, 18,000 BTU y 24,000BTU–
Algunos modelos pueden tener
unaletraadicional después
delnúmerode modelo.
HWE15XCN
HWE18VCN
HWE24VCN
User & Care Guide
Guide d'utilisation et d'entretien
Guía de uso y cuidado
Room Air Conditioner
Climatiseur individuel
Aire acondicionado
de uso doméstico
FAN
DEHUM
ENERGY
SAVE
HIGH
MED
AUTO COOL
LOW
ON
OFF
SLEEP
MODE SPEED TIMER
°F/°C
Hr
TEMP/TIME
CLEAN
POWER
AUTORESTART
FILTER
RESET
FILTER
0010568060
COOL

ENGLISH
TABLE OF CONTENTS
SAFETY INFORMATION.............................................................................................................2
Important Safety Precautions................................................................................................ 2-3
Operational Safety & Warnings..................................................................................................4
INSTALLATION REQUIREMENTS .............................................................................................5
Tools and Parts............................................................................................................................5
Location Requirements ..............................................................................................................6
Electrical Requirements ....................................................................................................... 7-10
HOW TO INSTALL ....................................................................................................................11
Unpacking the Air Conditioner.................................................................................................11
Preparing the Air Conditioner: .......................................................11-13
Preparing the Window: .........................................................................14
Completing the Installation: HWE15XCN/HWE18VCN
HWE15XCN/HWE18VCN
HWE15XCN/HWE18VCN
..................................................................15
Preparing the Air Conditioner:HWE24VCN
HWE24VCN
HWE24VCN
............................................................................16-17
Preparing the Window: .............................................................................................18
Completing the Installation: .....................................................................................19
Completing the Installation......................................................................................................20
USING YOUR AIR CONDITIONER...........................................................................................21
Starting the Air Conditioner...............................................................................................21-24
Using the Remote Control..................................................................................................25-27
Changing the Air Direction.......................................................................................................27
Normal Sounds of an Air Conditioner......................................................................................28
CARING FOR YOUR AIR CONDITIONER................................................................................29
Cleaning the Air Filter ...............................................................................................................29
Cleaning the Front Panel ..........................................................................................................30
Annual Maintenance .................................................................................................................30
Customer Service.....................................................................................................................30
TROUBLESHOOTING ..............................................................................................................31
LIMITED WARRANTY...............................................................................................................32
Thank you for purchasing our Haier
product. This easy-to-use manual will guide
you in getting the best use of your product.
Remember to record the model and serial
numbers. They are on a label on the side of
your unit.
Model number
Serial number
Date of purchase
Staple your receipt to your manual. You will need it to obtain warranty service.
PRODUCT REGISTRATION

1. Use this air conditioner only for its intended application as described in this
Use & Care Guide.
2. This air conditioner must be properly installed and use the correct wall
outlet that matches with the air conditioner’s power supply cord in
accordance with the Installation Section of this Use & Care Guide before
it is operated.
3. Never unplug the air conditioner by pulling on the power supply cord.
Always grip the plug firmly and pull straight out from the wall outlet.
4. Replace the power supply cord immediately if it becomes damaged in any
way. A new power supply cord must be purchased from the air conditioner
manufacturer and installed by a qualified technician. DO NOT use a power
supply cord that is cracked, split, cut, or damaged anywhere along its
length or either at the plug end or connector end.
5. Turn off the air conditioner and unplug it from the wall outlet before
performing any cleaning or maintenance.
6. Do not store or use combustible or flammable materials or liquids on
or near the air conditioner.
7. If the wall outlet configuration does not match the plug configuration
on the air conditioner, the wall outlet must be changed by a qualified
electrician.
PAGE 2 SAFETY INFORMATION
ENGLISH
THE INFORMATION IN THIS USE & CARE GUIDE MUST BE
FOLLOWED TO MINIMIZE THE RISK OF PERSONAL INJURY, FIRE,
ELECTRIC SHOCK OR OTHER UNSAFE CONDITIONS.
THE INSTRUCTIONS IN THIS USE & CARE GUIDE ARE NOT MEANT
TO INCLUDE EVERY POSSIBLE CONDITION OR SITUATION THAT
MAY OCCUR. USE CAUTION AND CARE WHEN INSTALLING, OPERATING
AND CLEANING THE AIR CONDITIONER.
WARNING
IMPORTANT SAFETY PRECAUTIONS

SAFETY INFORMATION PAGE 3
ENGLISH
8. This air conditioner contains R410a refrigerant and requires certified
technicians to use the proper equipment, tools and safety standards that
are approved for this refrigerant. Use only equipment certified for R410a
refrigerant. In addition, under federal law, all refrigerant must be properly
removed from the air conditioner prior to its disposal.
READ AND FOLLOW THE
SAFETY INSTRUCTIONS CAREFULLY.
SAVE THESE INSTRUCTIONS
Forresponsibledisposalof theproduct pleasecontact
oryour local municipalityforrecyclingoptions.
IMPORTANT SAFETY PRECAUTIONS

ENGLISH
OPERATIONAL SAFETY & WARNINGS
1. This air conditioner contains no consumer serviceable parts. If you have
problems or questions regarding the operation of your air conditioner
always call Haier Customer Service: 1-877-337-3639.
2. Be sure that the air conditioner is properly and securely installed in
the window according to the installation instructions included in this
Use & Care Guide.
3. DO NOT drill any holes in the base or sides of the air conditioner.
4. DO NOT place fingers or objects in the air discharge or air intake in the
front of the air conditioner.
5. DO NOT operate the air conditioner with a protective cover on the
outside section.
6. DO NOT block the air discharge or air intake areas on the front panel.
7. DO NOT block the side louvers on the outside of the air conditioner.
8. DO NOT place any objects either on the indoor or outdoor sections of
the air conditioner
9. Operate the air conditioner with the air filter installed.
10. Keep this Use & Care Guide, carton and packing material for future use
in removing, storing and reinstalling the air conditioner.
PAGE 4 SAFETY INFORMATION

ENGLISH
TOOLS AND PARTS
INSTALLATION REQUIREMENTS PAGE 5
Read and follow the instructions provided with any tools listed here.
TOOLS NEEDED
PARTS SUPPLIED:
Check that all parts for your specific air conditioner are included in the parts package.
NOTE: If parts are missing, call Haier Customer Service: 1-877-337-3639.
Phillips head screwdriver
Flat-blade screwdriver
Scissors
Level
Socket wrench & sockets
Tape measure
Cordless drill and 1/8” bit
Pencil
Pliers
Adjustable wrench
ON/OFF MODE SPEED TIMER TEMP/TIME TEMP/TIME
IMAGE PART 14,500 BTU, 18,000 BTU 24,000 BTU
Top channel 1 1
Foam seal 1 1
Installation
brackets 2 2
Window lock
bracket 1 1
3/8" self-
tapping screws 12 10
1" wood screws 8 10
3/8" bracket
screws 6 6
2-1/2" bolt and
lock nut 2 2
Side curtain
assembly 2 2
Remote control 1 1

ENGLISH
PAGE 6 INSTALLATION REQUIREMENTS
LOCATION REQUIREMENTS
IMPORTANT: Observe all governing codes and ordinances. Check the location where the air
conditioner will be installed. Make sure you have everything necessary for correct installation.
The site of installation should provide:
• A grounded electrical outlet within 4 ft. (122 cm) of where the power cord exits the air
conditioner.
NOTE: Do not use an extension cord, plug adapter, surge protector or multi-outlet adapter.
• Free movement of air in the room to be cooled.
• A large enough opening for the air conditioner.
• Unit must not be installed in a through-the-wall sleeve.
NOTE: The outside cabinet louvers must not be obstructed by bushes, trees, etc. Air must be able
to pass freely through the cabinet louvers.
WINDOW INSTALLATION
WARNING
• Electrical shock hazard
• Plug into a mating, grounded 3 prong outlet.
• Do not remove the ground prong from the power supply cord.
• Do not use a plug adapter, extension cord, surge protector, or multi-outlet adapter
• Failure to follow these instructions can result in injury, fire, or electrical shock.
(See Fig. 1)
Window opening measurements: (See Fig. 1)
HWE15XCN/HWE18VCN HWE24VCN
A. Width 28-3/8" - 38" 31-1/4" - 40"
B. Height 17-3/8" 20-1/4"
HEIGHT
WIDTH
A-WIDTH
B-HEIGHT
Fig. 1

ENGLISH
INSTALLATION REQUIREMENTS PAGE 7
ELECTRICAL REQUIREMENTS
1. DO NOT cut or remove the grounding prong on the attached power supply cord. Doing so may
cause sparks or fire, and voids all warranties. For safety purposes the air conditioner must be
properly grounded.
2. To avoid a fire hazard or possible electric shock, DO NOT use an adapter plug, extension cord,
surge protectors, or multi-outlet adapters with the air conditioner.
3. The power supply cord is equipped with a 3-prong plug which mates with the grounded 3-prong
wall outlet to minimize the possibility of electrical shock from this air conditioner.
4. The power supply cord includes a leakage current detection interrupter device (LCDI). A
RESET and TEST button are on the plug case. The device should be tested on a periodic
basis by pressing the TEST button and then the RESET button while it is plugged into the wall
outlet. If the TEST button does not trip or the RESET will not stay engaged, do not use the air
conditioner and contact a qualified service technician.
5. Have the wall outlet and circuit inspected by a qualified electrician to ensure that the wall outlet
is properly grounded.
6. If there is a 2-prong wall outlet present and not a 3-prong wall outlet, it is the responsibility of
the user to have it replaced with a properly grounded 3-prong outlet.
7. The air conditioner should always be plugged into a dedicated electrical outlet which has a
voltage rating that matches the serial label on the side of the air conditioner.
8. The electrical ratings for your air conditioner are listed on the Model/Serial Number label. The
Model/Serial Number label is located on the side of the air conditioner cabinet.
9. Specific electrical requirements are listed in the chart below. Follow the requirements for the
type of plug on the power supply cord.
ELECTRICAL SAFETY and WARNINGS
WARNING

ENGLISH
PAGE 8 INSTALLATION REQUIREMENTS
ELECTRICAL REQUIREMENTS cont.
POWER SUPPLY CORD (See Fig.2)
Wiring Requirements
For model HWE15XCN
•115-volt (103.5 minimum to 126.5 maximum)
•15-amp time-delay grounded fuse or circuit breaker
•Use on single outlet circuit only.
For model HWE18VCN
•230/208 volt (187 min. to 253 max.)
•15-amp time-delay fuse or circuit breaker
•Use on single outlet circuit only.
For model HWE24VCN
•230/208 volt (187 minimum to 253 maximum)
•20-amp time-delay grounded fuse or circuit breaker
•Use on single outlet circuit only.
REQUIRED GROUNDING METHOD (See Fig.2)
This air conditioner must be grounded. This air conditioner is equipped with a power supply
cord that has a 3 prong grounding plug. The power supply cord must be plugged into a mating,
grounded 3 prong outlet, and grounded in accordance with all local codes and ordinances. If a
mating outlet is not available, it is the customer’s responsibility to contact a qualified electrician
and ensure that a properly grounded 3 prong outlet is installed.
POWER SUPPLY CORD (See Fig.3)
NOTE: Your air conditioner's plug may differ slightly in appearance
from the one shown.
A. Reset button
B. Test button
This room air conditioner is equipped with an a leakage current detection interrupter (LCDI)
power supply cord required by UL. This power supply cord contains a current detection device.
If the power supply cord is crushed, this device will detect current leakage and power will be
disconnected from the air conditioner. If this power supply cord is damaged, it cannot be
repaired and must be replaced with a cord from the product manufacturer. If the power supply
cord is damaged call Haier Customer Service: 1-877-337-3639.
RESET
TEST
A
B
Fig. 3
Fig. 2
HWE15XCN
HWE18VCN
HWE24VCN
115V
15 Amp
230V
15 Amp
115V
15 Amp
230V
15 Amp
230V
20 Amp
115V
15 Amp 230V 15 Amp
230V
20 Amp

ENGLISH
INSTALLATION REQUIREMENTS PAGE 9
ELECTRICAL REQUIREMENTS cont.
IMPORTANT: Observe all governing codes and ordinances. Check the location where the air
conditioner will be installed. Make sure you have everything necessary for correct
installation.
THE LOCATION SHOULD PROVIDE:
• A grounded electrical outlet within 4 ft. (122 cm) of where the power supply cord exits the air
conditioner, for models:
HWE15XCN HWE18VCN HWE24VCN
NOTE: Do not use an extension cord, plug adapter, surge protector or multi-outlet adapter.
• Free movement of air in the room to be cooled.
• A large enough opening for the air conditioner.
• The air conditioner must not be installed in a through-the-wall sleeve. It can only be installed in
a double-hung window or in a wall. .
NOTE: The outside cabinet louvers must not be obstructed by bushes, trees, etc. Air must be
able to pass freely through the cabinet louvers.
• Electrical shock hazard
• Plug into a mating, grounded 3 prong
outlet.
• Do not remove the ground prong from the
power supply cord.
• Do not use a plug adapter, extension cord,
surge protector, or multi-outlet adapter
• Failure to follow these instructions can
result in injury, fire, or electrical shock.
WARNING

ENGLISH
PAGE 10 INSTALLATION REQUIREMENTS
ELECTRICAL REQUIREMENTS cont.
TO TEST YOUR POWER SUPPLY CORD:
1. gulP power supply cord into a mating, grounded 3 prong outlet.
(See Fig.4)
2. Press RESET (on some devices, a green light will turn on).
3. rP ess TEST (listen for click; Reset button will trip, and on some devices,
a green light will turn off).
4. rP ess and release RESET (listen for click; Reset button will latch, and on
some devices, a green light will turn on). The power supply cord is ready
for operation.
NOTE:
•
The RESET button must be pushed in completely for proper operation. (See Fig.5)
• The power supply cord must be replaced if it fails to trip when the test
button is pressed or fails to reset.
•
DO NOT turn the air conditioner on or off by unplugging the power
supply cord from the outlet. Always turn the air conditioner on or off at
the control panel or by using the remote control.
•
A damaged power supply cord must be replaced with a new power
supply cord obtained from the product manufacturer and installed my
a qualified service professional. It cannot be purchased at a retail store
and must not be repaired by the user.
fI the power supply cord is damaged please call Haier Customer Service:
1-877-337-3639.
•
The power supply cord contains no user-serviceable parts.
•Opening the tamper-resistant case voids all manufacturer warranties.
Fig. 4
RESET
TEST
Fig. 5

ENGLISH
HOW TO INSTALL PAGE 11
UNPACKING THE AIR CONDITIONER
REMOVE PACKAGING MATERIALS
•
Remove packaging materials. Save the carton and the foam packaging for storing the unit when
not in use.
NOTE: toN oD―evomer ot renoitidnoc ria eht edisni slairetam gnikcap lanretni ON era erehT
open the cabinet.
•
Handle the air conditioner gently.
•
Keep the air conditioner upright and level. Do not set the air conditioner on its side, front, back
or upside down.
•
The air conditioner must be standing upright for 2 hours prior to installation and operation.
Unpack unit in the floor near the installation location
1. Remove the two front attachment screws (A). Keep these screws for later use. Separate the
cabinet from the front panel. (See Fig.6)
2.
CAUTION: rf citsalp esopxe reveN ont or Fig. 6
grille to extreme temperatures.
EXCESSIVE WEIGHT HAZARD
When moving or lifting the air conditioner, use two or more people.
Wear gloves when handling the air conditioner to protect against
possible sharp edges and metal fins.
WARNING
A
B
B
B
PREPARING THE AIR CONDITIONER
Remove the two screws per side (B) found at the bottom of the outer cabinet. Using the
basepan handle, slowly and evenly pull out the chassis from the cabinet. Use two or more
people to move the air conditioner.

PREPARING THE AIR CONDITIONER cont.:HWE15XCN/HWE18VCN
ENGLISH
PAGE 12 HOW TO INSTALL
Assemble and install side curtains and top channel
FOR MODELS: HWE15XCN HWE18VCN
1. Install the top channel with four (4) 3/8” self-tapping screws. (See Fig.7)
2. Slide left-hand curtain assembly into left side of top and bottom channels. Repeat for right-
hand curtain assembly. (See Fig.8)
(See Fig.7)
3. Fasten curtain retainer strips to the sides of the cabinet with eight (8) 3/8” self-tapping
screws. (4) Self tapping screws on each side.
Front
3/8" Self Tapping Screws
Top Channel
Fig. 7
Fig. 8
3/8" Self
Tapping Screws
3/8" Self
Tapping Screws
Top Channel
Side Curtains

PREPARING THE AIR CONDITIONER cont.:HWE15XCN/HWE18VCN
1. Measure the width of the window opening. (See Fig.9)
2. kraM the center line on the inside of the windowsill with a pencil. (See Fig.10)
ENGLISH
HOW TO INSTALL PAGE 13
INSTALL THE CABINET IN THE WINDOW (See Fig.11)
FOR MODELS: HWE15XCN HWE18VCN
1. Center the cabinet in the windowsill. Make sure to place the cabinet so that it is resting on the
windowsill with a ¼" to ½" downward tilt towards the outside (See Fig. 11). Lower the window
sash behind the front flange of the top channel to hold the unit in place. The bottom channel
must rest behind the window sill.
NOTE: The appearance of your model may differ from the one shown.
NOTES AND WARNINGS:
• Be sure your air conditioner does not fall out of the opening during installation or removal.
• A grounded electrical outlet must be within 4 ft. (122 cm) of where the power supply cord
exits the air conditioner.
• Do not block the air discharge or air intake areas on the front panel.
• Do not block the louvers on the outside of the air conditioner.
WIDTH
LENGTH
HEIGHT
WIDTH
WIDTH
CENTER
WIDTH OF
WINDOW OPENING CENTER LINE
Fig. 9 Fig. 10
Fig. 11
Bottom Channel
Window Sill

2. Expand both curtains so they contact the side window frame. Install four (4) 1” wood screws,
two (2) in the upper corners of the curtains and two (2) in the lower corners of the curtain. (See
Fig.12)
3. Use three (3) 1” wood screws to secure the cabinet, 1 to the window sash, 2 to the window sill.
(See Fig.12)
4. Install two(2)-1/2” leveling bolts to the
left and right brackets. (See Fig.13)
5. Secure cabinet to left and right
brackets using six (6) 3/8” bracket
screws. 3 on each side. (See Fig.14)
6. Adjust two (2)-1/2" leveling bolts to
proper length and use nut lock
to secure bolt. Use a wood block
between the leveling bolts and the
wall if required.
PREPARING THE WINDOW: HWE15XCN/HWE18VCN
ENGLISH
PAGE 14 HOW TO INSTALL
Fig. 12
Top Channel
1" Wood
Screws
Window Sash
2-1/2 Bolt and
Nut Lock
Wood Block
Fig. 13 Fig. 14
3/8" Self
Tapping Screws

COMPLETING THE INSTALLATION: HWE15XCN/HWE18VCN
COMPLETE THE INSTALLATION
ENGLISH
HOW TO INSTALL PAGE 15
1. Uncoil the included foam seal. (See Fig.15)
2. Insert the foam seal behind the top of the lower window sash and
against the glass of the upper window. (See Fig.16)
A. Top of lower window sash
B. Foam seal
3. Place the window lock bracket as shown. Use
one(1) 1⁄8” drill bit to drill a starter hole through
the hole in the window lock bracket and into the
upper window sash. (See Fig.17)
4. Attach the window lock bracket to the upper
window with one (1) 1” wood screw to secure
the window in place. (See Fig.17)
INSTALLING THE CHASSIS TO THE CABINET (See Fig.18)
When moving or lifting the air conditioner chassis, use
two or more people. Wear gloves when handling the air
conditioner to protect against possible sharp edges and
metal fins.
1. Pick up the chassis carefully and evenly.
2. Slide the chassis into the cabinet. (See Fig.18)
3. Reinstall the front panel.
4. Secure the front panel to the chassis using the screws
removed at the start of the installation. (A) (See Fig.19)
5. Reinstall two of the screws removed from the cabinet at the start of the installation. (B) (See
Fig.19)
6. Plug the unit in. Press RESET on the power supply cord. A green light will come on. See
“Electrical Requirements."
Fig. 15
Fig. 18
Fig. 16
(A) Top of lower
window sash (B)Foam seal
Fig. 17
Window Lock
Bracket
Fig. 19
A
B
B
B

PREPARING THE AIR CONDITIONER: HWE24VCN
ENGLISH
PAGE 16 HOW TO INSTALL
Assemble and install side curtains and top channel
FOR MODEL: HWE24VCN
1. Install the top channel with four (4) 3/8” self -tapping screws. (See Fig.20)
2. Slide left-hand curtain assembly into left side of top and bottom channels. Repeat for right-
hand curtain assembly. (See Fig.21)
(See Fig.20)
3. Fasten curtain retainer strips to the sides of the cabinet with six (6) 3/8” self-tapping screws.
(3) Self tapping screws on each side. (See Fig.21)
Front
3/8" Self Tapping Screws
Top Channel
Fig. 20
Fig. 21 3/8" Self
Tapping Screws
Side Curtains
3/8" Self
Tapping Screws
Top Channel

PREPARING THE AIR CONDITIONER: HWE24VCN
ENGLISH
HOW TO INSTALL PAGE 17
1. Measure the width of the window opening. (See Fig.22)
2. kraM the center line on the inside of the windowsill
with a pencil. (See Fig.23)
INSTALL THE CABINET IN THE WINDOW
FOR MODEL HWE24VCN (See Fig.24)
1. Center the cabinet in the windowsill. Make sure to place the unit so that it is resting on the
windowsill with a ¼" to ½" downward tilt towards the outside. Lower the window sash behind
the front flange of the top channel to hold the unit in place. The bottom channel must rest
behind the window sill. (See Fig.24)
NOTE: The appearance of your model may differ from the one shown.
NOTES AND WARNINGS:
• Be sure your air conditioner does not fall out of the opening during installation or removal.
• A grounded electrical outlet within 4 ft. (122 cm) of where the power supply cord exits the air
conditioner.
• Do not block the air discharge or air intake areas on the front panel.
• Do not block the louvers on the outside of the air conditioner.
WIDTH
LENGTH
HEIGHT
WIDTH
WIDTH
CENTER
WIDTH OF
WINDOW OPENING CENTER LINE
Fig. 22 Fig. 23
Fig. 24
Bottom Channel
Window Sill

PREPARING THE WINDOW: HWE24VCN
ENGLISH
PAGE 18 HOW TO INSTALL
2. Expand both curtains so they contact the window frame. Install four (4) 1” wood screws, two (2)
in the upper right corners of the curtains and two (2) in the upper left corners of the curtain. (See
Fig.25)
3. Use three (3) 1” wood screws in the top
mounting channel.
4. Use two (2) 1" wood screws to fix the case to
window sash.
5. Install two (2)-1/2” leveling bolts to the left and
right brackets. (See Fig.27) Secure cabinet to left
and right brackets using six (6) 3/8” self -tapping
screws.Three (3) on each side.
6.Adjust two (2)-1/2" leveling bolts to the proper
length and use nut lock to secure bolt. Use a
wood block between the leveling bolts and the
wall ifrequired. (See Fig.26)
2-1/2 Bolt and
Nut Lock
Wood Block
Fig. 26 Fig. 27
3/8" Self
Tapping Screws
1" Wood
Screws
(2) 1" Wood
Screws
Fig. 25