Hakuna Pets 1125 User manual

IMPORTANT!
KEEP FOR FUTURE REFERENCE
PET DOOR
INSTRUCTIONS

Warranty Certificate
Congratulations!
You have made an excellent choice of this quality product. Our commitment to quality also includes our
service. Should you, contrary to expectations, experience defects due to manufacturing faults, we will
provide you with a warranty against defects as follows:
Warranty
The product is guaranteed to be free from defects in workmanship and parts for a period of 3 years from
the date of purchase. Defects that occur within this warranty period, under normal use and care, will be
repaired, replaced or refunded at our discretion. The benefits conferred by this warranty are in addition to
all rights and remedies in respect of the product that the consumer has under the Competition and
Consumer Act 2010 and similar state and territory laws.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not amount to a major failure.
Proof of Purchase
This warranty is valid for the original purchase and is not transferable. Please keep your purchase docket,
tax invoice or receipt as the best proof of purchase, and as proof of date on which the purchase was made.
Extent of Warranty
This warranty is limited to defects in workmanship or parts. All defective products or parts will be repaired
or replaced.This warranty does not cover batteries or any other consumable items.
Normal Wear and Tear
This warranty does not cover normal wear and tear to the products or parts.
Exclusions
This warranty does not cover:
• Any defects caused by an accident, misuse, abuse, improper installation or operation,
lack of reasonable care, unauthorised modification, loss of parts, tampering or attempted
repair by a person not authorised by the distributor.
• Any product that has not been installed, operated or maintained in accordance
with the manufacturer’s operating instructions provided with the product.
• Any product that has been used for purposes other than domestic use.
To Make a Claim
If a defect in the goods appears within 3 years, you are entitled to claim a warranty,
please contact via phone of email before you send any warranty claims to:
Perma Products
35 Paringa Road, Murarrie QLD, Australia
Phone: [phone]
www.hakunapets.com
When making a return
• Please ensure the product is properly packaged so as to ensure that no damage occurs
to the product during transit.
• Please provide the original or a copy of the proof of purchase. Also please make sure
you have included an explanation of the problem.
• Please note that the costs of making a warranty claim, including any returned package,
will be covered by the supplier identified above.
• Please note upon receiving your warranty claim, the supplier will send, via the post or email,
a repair and refurbished goods or parts notice. Please provide your email address and advise
the supplier, if you wish to obtain a repair and refurbished goods or parts notice via email.

Installation Instructions 3
1.
X
X
2.
Measure the height (x) from the underside of the dogs
stomach to the floor.
Mark height (x) on door / panel with tape or similar.

Installation continued 4
X
3.
4.
Cut out template supplied in box, line up bottom of cut out
with height (x) and trace onto door.
Drill a hole in each of the 4 inside corners with a minimum of
10mm (3/8”) drill bit.

5
Installation continued
6.
Using a reciprocating jigsaw, cut out the opening, cutting along
the pencil outline.
Place both frames into the opening and secure with screws
and caps provided. Select the correct size screws below for
your installation.
Security Screens: use the 12mm screws (tunnel is not required)
Standard Doors: Align tunnel and frames secure with 45mm screws
Large Doors & Walls: Align tunnel and frames secure with 58mm screws
WARNING: Overtightening of screws will cause damage. If screws are too long cut down with a hacksaw.
5.

6
Training
1. Use a handful of your dog’s favourite treats, get your dog excited about
the treats by letting him sni and lick the treats without actually giving
him one.
2. Before starting your training, assess whether your dog would be more
motivated to come in through the dog door or go out through it. If your
dog loves being inside the house, you should start this training with him
outside. If he’s always excited to get a chance to get outside, start with
him inside the house.
3. With your dog on one side of the pet door and you on the other, lift the
flap of the pet door all the way up and call him, using an excited voice
and lots of animation. Wave the treats so he can see them on the other
side of the pet door. Reward any attempt to come toward or through the
door with lots of verbal encouragement, but don't let him have the treat
until he makes it the whole way through.
4.When he comes all the way through, pet him, praise him and let him have
some treats! Then, leaving him where he is, go to the other side of the pet
door, lift the flap and repeat the same exercise. Do a few repetitions going
each way then take a break. This training can be stressful and exciting for
your dog, so you should do short sessions to avoid burning him out.
5. After your dog has had a break, repeat the exercise. If he's coming
through with no hesitation, repeat the exercise holding the flap up only
halfway. Your dog may be troubled by feeling the flap touching him, so
you'll need to use lots of verbal encouragement to convince him that's no
big deal.
6.Once he's going through with the flap halfway up, continue doing short
sessions with him, gradually lifting the flap up less and less, until you're to
the point where he's pushing through the door on his own.
7. Now try to get him to do it without you calling him and oering him
treats. You can do this by leaving him on one side of the door and
scattering some treats on the ground on the other side of the door. If
your dog comes out on his own, you'll know he's getting the idea. Repeat
this for a few sessions, and you'll soon find that your dog's using the pet
door on his own.

7
Safety Information
©2014 Permastik Pty Ltd.
All Rights Reserved.
Distributed by Perma Products™
35 Paringa Road, Murarrie QLD, Australia.
Phone: [phone]
www.permaproducts.com
Made in China to Perma quality standards
Product Codes
#1125, #1126, #1127
#1155, #1156, #1157
WARNING
If your home has children as well as pets it is important to remember
that children can misuse the pet door and gain access to potential
hazards on the other side. You would certainly contravene municipal
laws and be found guilty of an oence if there was a swimming pool on
the other side of the pet door. You are further advised to be very alert
to any future hazards which may occur from time to time on the other
side of the pet door such as garden chemicals or insecticides which,
even if only put down for a few minutes, would be dangerous to
children. Remember that any closing panel or lock provided by
Permaproducts with this product is for simple convenience and is
certainly not a security device furthermore we will not be responsible
or liable for unintended use or misuse. Please remember it is you the
purchaser who must at all times be aware of what you have allowed
access to by the installation of this pet door. Please think safety and
remain vigilant throughout the life of this product as it is you the
purchaser who is responsible for any oversight this installation creates.
CAUTION
Before you install this door you must check all your building codes or
body corporate rules that could aect the installation of a pet door.
You should also check with a qualified builder or tradesperson that the
installation you intend is suitable and safe within the chosen location.
This is neither a fire door or security door and it is imperative that you
the purchaser consider any risks that may be created both inside and
outside after installation of your pet door. Please think safety and don't
forget to consider future risks that could be brought about by changes
elsewhere on your property.
NOTE
Keep these warnings and cautions with any other important documents
within your home and give them to any new owner, tenant or guest so
that they too can be made aware of the responsibilities that come with
having a pet door within the premises.