Hatco GLO-RAY GRFHS Series User manual

© 2008 atco Corporation
G O-RAY®
Fry Holding Station
GRFHS Series
Installation and Operating Manual
I&W #07.05.107.00
Do not operate this equipment unless you
have read and understood the contents of this
manual! Failure to follow the instructions
contained in this manual may result in serious
injury or death. This manual contains
important safety information concerning the
maintenance, use, and operation of this
product. If you’re unable to understand the
contents of this manual, please bring it to the
attention of your supervisor. Keep this manual
in a safe location for future reference.
No opere este equipo al menos que haya leído
y comprendido el contenido de este manual!
Cualquier falla en el seguimiento de las
instrucciones contenidas en este manual
puede resultar en un serio lesión o muerte.
Este manual contiene importante información
sobre seguridad concerniente al
mantenimiento, uso y operación de este
producto. Si usted no puede entender el
contenido de este manual por favor pregunte
a su supervisor. Almacenar este manual en
una localización segura para la referencia
futura.
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iForm No. GRF SM-0908
CONTENTS
INTRODUCTION
The atco Glo-Ray®Fry olding Station is perfect for
holding french fries at kitchen work areas and serving areas.
These warmers hold hot fried products and keep them at
optimum serving temperatures without affecting quality. Pre-
focused infrared heat from above and a thermostatically
controlled heated base extends the holding times of the food
product. The ceramic heating element(s) and the base
blanket heating element are guaranteed against burnout
and breakage for one year.
The atco Glo-Ray Fry olding Station is a product
of extensive research and field testing. The materials used
were selected for maximum durability, attractive
appearance, and optimum performance. Every unit
is inspected and tested thoroughly prior to shipment.
This manual provides the installation, safety,
and operating instructions for the Glo-Ray Fry olding
Station. atco recommends all installation, operating,
and safety instructions appearing in this manual be read
prior to installation or operation of the Fry olding Station.
Safety information that appears in this manual is identified
by the following signal word panels:
WARNING indicates a hazardous situation which, if not
avoided, could result in death or serious injury.
CAUTION indicates a hazardous situation which, if not
avoided, could result in minor or moderate injury.
NOTICE is used to address practices not related to
personal injury.
WARNING
NOTICE
CAUTION
Important Owner Information........................................i
Introduction ....................................................................i
Important Safety Instructions ......................................1
Model Designation ........................................................1
Model Descriptions.......................................................2
All Models ................................................................2
Specifications................................................................2
Dimensions ..............................................................2
Plug Configurations..................................................3
Electrical Rating Chart .............................................3
Installation .....................................................................4
General ....................................................................4
Operation .......................................................................5
General ....................................................................5
Maintenance ..................................................................5
General ....................................................................5
Cleaning...................................................................5
Replacing Display Light Bulbs .................................5
Troubleshooting Guide.................................................6
Accessories...................................................................7
Hatco imited Warranty................................................8
Authorized Parts Distributors ....................Back Cover
IMPORTANT OWNER INFORMATION
Record the model number, serial number (identification
decal located on the lower left hand side of the unit), voltage,
and purchase date of your unit in the spaces below. Please
have this information available when calling atco for
service assistance.
Model No. ____________________________________
Serial No. ____________________________________
Voltage ______________________________________
Date of Purchase ______________________________
Business 8:00 a.m. to 5:00 p.m.
ours: Central Standard Time
(Summer ours: June to September –
8:00 a.m. to 5:00 p.m. C.S.T.
Monday through Thursday
8:00 a.m. to 2:30 p.m. C.S.T. Friday)
Telephone: [phone]
Fax: [phone] (Parts and Service)
[phone] (International)
24 our 7 Day Parts and Service
Assistance available in the
United States and Canada
by calling [phone].
Additional information can be found by visiting our web site
at www.hatcocorp.com.
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Form No. GRF SM-0908 1
FIRE HAZARD:
• ocate the unit a minimum of 1″ (25 mm) from
combustible walls and materials. If safe distances
are not maintained, discoloration or combustion
could occur.
• Do not place combustible items on top of the unit.
Use only light bulbs that meet or exceed National
Sanitation Foundation (NSF) standards and are
specifically designed for food holding areas. Breakage
of light bulbs not specially coated could result in
personal injury and/or food contamination.
This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Hatco
Service Agent or contact the Hatco Service Department
at 800-558-0607 or 414-671-6350; fax [phone]; or
International fax [phone].
BURN HAZARD: Some exterior surfaces on the unit will
get hot. Use caution when touching these areas.
ocate the unit at the proper counter height in an area
that is convenient for use. The location should be level
to prevent the unit or its contents from falling
accidentally and strong enough to support the weight of
the unit and contents.
Do not place any object(s) with a combined weight of
20 lbs. (9 kg) or more on top of the unit; doing so may
subject personnel to injury or could damage the unit.
The top of the unit is not intended to be used as a shelf
for any object(s) weighing 20 lbs. (9 kg) or more.
Use non-abrasive cleaners only. Abrasive cleaners
could scratch the finish of the unit, marring its
appearance and making it susceptible to soil
accumulation.
WARNING
NOTICE
CAUTION
IMPORTANT SAFETY INSTRUCTIONS
E ECTRIC SHOCK HAZARD:
• Plug unit into a properly grounded electrical outlet
of the correct voltage, size, and plug configuration.
If the plug and receptacle do not match, contact a
qualified electrician to determine and install the
proper voltage and size electrical outlet.
• Turn the power switch OFF, unplug the power cord,
and allow the unit to cool before performing any
maintenance or cleaning.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been
submerged or saturated with water.
• Unit is not weatherproof. ocate the unit indoors
where the ambient air temperature is a minimum of
70°F (21°C).
• Do not steam clean or use excessive water on the
unit.
• Do not pull unit by power cord.
• Discontinue use if power cord is frayed or worn.
• Do not attempt to repair or replace a damaged power
cord. The cord must be replaced by Hatco, an
Authorized Hatco Service Agent, or a person with
similar qualifications.
• Use only Genuine Hatco Replacement Parts when
service is required. Failure to use Genuine Hatco
Replacement Parts will void all warranties and may
subject operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or
burn. Genuine Hatco Replacement Parts are
specified to operate safely in the environments in
which they are used. Some aftermarket or generic
replacement parts do not have the characteristics
that will allow them to operate safely in Hatco
equipment.
WARNING
Read the following important safety information before using this equipment to avoid serious injury or
death and to avoid damage to equipment or property.
MODE DESIGNATION
GRFHS-PTXX
Glo-Ray
Fry Holding Station No Characters = Bin
PT = Pass-Through
PTT = Pass-Through Tunnel
Width (inches)
Figure 1. Model Designation
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Width Depth Height Footprint Footprint
Model (A) (B) (C) Width (D) Depth (E)
GRF S-16 16-3/8″ 24″ 22-3/4″ 15-5/8″ 19″
(416 mm) (610 mm) (578 mm) (397 mm) (483 mm)
GRF S-PT16 21-5/8″ 24″ 24-7/8″ 15-5/8″ 19″
(549 mm) (610 mm) (632 mm) (397 mm) (483 mm)
GRF S-21 21-3/8″ 27-5/8″ 22-3/4″ 20-1/2″ 23″
(543 mm) (702 mm) (578 mm) (521 mm) (584 mm)
GRF S-PTT21 23-7/8″ 38″ 22-5/8″ 18-1/4″ 25-1/4″
(606 mm) (965 mm) (575 mm) (464 mm) (641 mm)
GRF S-26 26-1/8″ 22-7/8″ 22-3/4″ 25-1/4 18-1/4″
(664 mm) (581 mm) (578 mm) (641 mm) (464 mm)
GRF S-PT26 29-1/2″ 22-3/4″ 24-3/4″ 25-1/4″ 18-1/4″
(749 mm) (578 mm) (629 mm) (641 mm) (464 mm)
A
B
C
DE
MODE DESCRIPTIONS
2Form No. GRF SM-0908
All Models
All models are constructed of aluminum and stainless steel,
featuring a power on/off switch, a preset thermostatically
controlled heated base, ceramic upper heating element(s),
stainless steel trivet with sectional divider, and a 6' (183 cm)
cord and plug set.
Various accessories can be supplied to customize your Fry
olding Station bin. Refer to the ACCESSORIES near the
back of this manual for details.
Dimensions
Figure 3. Dimensions
Figure 2. Fry olding Station (GRF S-21 shown)
SPECIFICATIONS
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SPECIFICATIONS
Form No. GRF SM-0908 3
Plug Configurations
Units are supplied from the factory with an electrical cord
and plug. Plugs are supplied according to the application.
E ECTRIC SHOCK HAZARD: Plug unit into a properly
grounded electrical outlet of the correct voltage, size,
and plug configuration. If the plug and receptacle do
not match, contact a qualified electrician to determine
and install the proper voltage and size electrical outlet.
WARNING
Electrical Rating Chart
Model Voltage Watts Amps Plug Configuration Shipping Weight
GRF S-16 100 878 8.8 NEMA 5-15P 63 lbs. (29 kg)
120 1090 9.1 NEMA 5-15P 63 lbs. (29 kg)
220-230 (CE) 1057–1155 4.8–5.0 CEE 7/7 Schuko 63 lbs. (29 kg)
230-240 (CE) 1019–1110 4.4–4.6 BS-1363 or AS-3112† 63 lbs. (29 kg)
GRF S-PT16 120 1090 9.1 NEMA 5-15P 63 lbs. (29 kg)
GRF S-21 100 1007 10.1 NEMA 5-15P 67 lbs. (30 kg)
120 1200 10.0 NEMA 5-15P 67 lbs. (30 kg)
220-230 (CE) 1218-1332 5.5-5.8 CEE 7/7 Schuko 67 lbs. (30 kg)
230-240 (CE) 1102-1200 4.8-5.0 BS-1363 or AS-3112† 67 lbs. (30 kg)
GRF S-PTT21 120 1740 14.5 NEMA 5-15P* 80 lbs. (36 kg)
220-230 (CE) 1486-1624 6.8-7.1 CEE 7/7 Schuko 80 lbs. (36 kg)
230-240 (CE) 1624-1768 7.1-7.4 BS-1363 80 lbs. (36 kg)
GRF S-26 120 1200 10.0 NEMA 5-15P 68 lbs. (31kg)
220-230 (CE) 1190-1300 5.4-5.7 CEE 7/7 Schuko 68 lbs. (31kg)
230-240 (CE) 1128-1229 4.9-5.1 BS-1363 or AS-3112† 68 lbs. (31kg)
GRF S-PT26 120 1440 12.0 NEMA 5-15P 64 lbs. (29 kg)
220-230 (CE) 1233-1347 5.6-5.9 CEE 7/7 Schuko 64 lbs. (29 kg)
230-240 (CE) 1347-1468 5.9-6.1 BS-1363 64 lbs. (29 kg)
The shaded areas contain electrical information for Export models only.
* The GRF S-PTT21 for Canada uses a NEMA 5-20P plug configuration.
† AS3112 plug for use in Australia only.
NOTE: Shipping weight includes pac aging.
Figure 4. Plug Configurations
NEMA 5-15P NEMA 5-20P
CEE 7/7Schuko AS 3112
BS-1363
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INSTA ATION
4Form No. GRF SM-0908
General
Glo-Ray®Fry olding Stations are shipped from the factory
with most components pre-assembled. Care should be
taken when unpacking shipping carton to avoid damage to
unit and the components enclosed.
E ECTRIC SHOCK HAZARD: Unit is not weatherproof.
ocate the unit indoors where the ambient air
temperature is a minimum of 70°F (21°C).
FIRE HAZARD:
• ocate the unit a minimum of 1″ (25 mm) from
combustible walls and materials. If safe distances
are not maintained, discoloration or combustion
could occur.
• Do not place combustible items on top of the unit.
ocate the unit at the proper counter height in an area
that is convenient for use. The location should be level
to prevent the unit or its contents from falling
accidentally and strong enough to support the weight of
the unit and contents.
Do not place any object(s) with a combined weight of
20 lbs. (9 kg) or more on top of the unit; doing so may
subject personnel to injury or could damage the unit.
The top of the unit is not intended to be used as a shelf
for any object(s) weighing 20 lbs. (9 kg) or more.
NOTE: Unit must be transported in the upright position.
1. Remove the unit from the carton.
2. Remove the information packet.
NOTE: To prevent delay in obtaining warranty coverage, fill
out and mail in the warranty card to Hatco.
3. Remove tape and protective packaging from all
surfaces of the unit and any accessories.
4. Install the stainless steel trivet by placing it in the
bottom of the Fry olding Station with the perforated
holes placed towards the base and the “ears” of the
trivet against the back of the unit.
Figure 5. Installation (GRF S-16 shown)
Divider
Fry Ribbon
(Accessory)
Trivet
CAUTION
WARNING
5. Install the stainless steel divider in any of the slots
provided on the trivet. Make sure the folded edge is
facing up.
Figure 6. Installation (GRF S-PT26 shown)\
NOTE: If installing optional hardcoated fry ribbons, see the
ACCESSORIES section for details.
6. Place the unit in the desired location.
• Locate the unit in an area where the ambient air
temperature is constant and a minimum of 70° F
(21° C).Avoid areas that may be subject to active air
movements or currents (i.e., near exhaust
fans/hoods and air conditioning ducts).
• Make sure the unit is at the proper counter height in
an area convenient for use.
• Make sure the countertop is level and strong
enough to support the weight of the unit and food
product.
• Make sure all the feet on the bottom of the unit are
positioned securely on the countertop.
Divider
Fry Ribbon
(Accessory)
Trivet
Scoop Holder
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OPERATION
Form No. GRF SM-0908 5
General
Use the following procedure to operate the Fry olding
Station.
Read all safety messages in the IMPORTANT SAFETY
INFORMATION section before operating this equipment.
1. Plug the unit into a properly grounded electrical outlet
of the correct voltage, size, and plug configuration. See
the SPECIFICATIONS section for details.
2. Move the POWER ON/OFF switch to the ON position.
3. Allow 20–30 minutes for the unit to reach operating
temperature.
BURN HAZARD: Some exterior surfaces on the unit will
get hot. Use caution when touching these areas.
CAUTION
WARNING
NOTE: The unit comes equipped with an internal thermostat
that is factory preset. If an adjustment is necessary,
please consult factory.
Figure 7. POWER ON/OFF Switch
POWER ON/OFF Switch
Replacing Display ight Bulbs
Use only light bulbs that meet or exceed National
Sanitation Foundation (NSF) standards and are
specifically designed for food holding areas. Breakage
of light bulbs not specially coated could result in
personal injury and/or food contamination.
The display light is an incandescent bulb that illuminates the
warming area. This bulb has a special coating to guard
against injury and food contamination in the event of
breakage.
1. To replace a light bulb, disconnect the power supply
and wait until the unit has cooled.
2. Light bulbs have a threaded base. Unscrew the light
bulb from the unit and replace it with a new specially
coated incandescent light bulb.
NOTE: Hatco shatter-resistant light bulbs meet NSF
standards for food holding and display areas. For
100 and 120 volt units, use Hatco part number
02.30.043.00. For 220-230 and 230-240 volt units,
use Hatco part number 02.30.058.00.
E ECTRIC SHOCK HAZARD: Use only Genuine Hatco
Replacement Parts when service is required. Failure to
use Genuine Hatco Replacement Parts will void all
warranties and may subject operators of the equipment
to hazardous electrical voltage, resulting in electrical
shock or burn. Genuine Hatco Replacement Parts are
specified to operate safely in the environments in which
they are used. Some aftermarket or generic
replacement parts do not have the characteristics that
will allow them to operate safely in Hatco equipment.
WARNING
WARNING
General
The Glo-Ray Fry olding Station is designed for maximum
durability and performance with minimum maintenance.
E ECTRIC SHOCK HAZARD:
• Turn the power switch OFF, unplug the power cord,
and allow the unit to cool before performing any
maintenance or cleaning.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been
submerged or saturated with water.
• Do not steam clean or use excessive water on the
unit.
This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Hatco
ServiceAgent or contact the Hatco Service Department
at 800-558-0607 or 414-671-6350; fax [phone]; or
International fax [phone].
Cleaning
Use non-abrasive cleaners only. Abrasive cleaners
could scratch the finish of the unit, marring its
appearance and making it susceptible to soil
accumulation.
To preserve the bright finish of the Glo-Ray Fry olding
Station, it is recommended that the exterior and interior
surfaces be wiped daily with a damp cloth. Stubborn stains
may be removed with a good non-abrasive cleaner. ard-to-
reach areas should be cleaned with a soft brush and mild
soap.
Remove the stainless steel trivet, divider, and any
accessories for proper cleaning in a dishwasher or wash
sink.
NOTICE
WARNING
MAINTENANCE
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TROUB ESHOOTING GUIDE
6Form No. GRF SM-0908
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
WARNING
E ECTRIC SHOCK HAZARD: Turn the power switch
OFF, unplug the power cord, and allow the unit to cool
before performing any maintenance or cleaning.
WARNING
Symptom Probable Cause Corrective Action
Unit is turned “ON” but there is
no heat. No power to unit. Check circuit breaker and reset as necessary. If power cord connected, check for damage to
cord. If power cord connected, check power
outlet.
Switch is defective. ContactAuthorized ServiceAgent or atco for
assistance.
Faulty wiring. ContactAuthorized Service Agent or atco for
assistance.
eating element(s) defective. ContactAuthorized Service Agent or atco for
assistance.
eat is inadequate. Excessive air movement around
strip heater target area.
Incorrect power supply (low).
Restrict or redirect air movement (air
conditioning duct or exhaust fan) away from
unit.
eat is excessive. Voltage supply too high. Check power supply to unit, making sure it
matches rating on the unit. If power supply is
incorrect, change to match rating.
Check power supply to unit, making sure it
matches rating on the unit. If power supply is
incorrect, change to match rating on unit.
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ACCESSORIES
Form No. GRF SM-0908 7
Accessories
The following accessories can be supplied to customize
your Fry olding Station bin.
Four Pleat Hardcoated Fry Box Ribbon
(GRFHS-16, GRFHS-PT16, GRFHS-26)
A four (4) pleated hardcoated fry box ribbon can be added
to hold french fry boxed.
Figure 8. Four Pleat ardcoated Fry Box Ribbon
Five Pleat Hardcoated Fry Bag Ribbon
(GRFHS-16, GRFHS-PT16, GRFHS-26)
A five (5) pleated hardcoated fry bag ribbon can be added
to hold french fry bags.
Figure 9. Five Pleat ardcoated Fry Bag Ribbon
Five Pleat Hardcoated Fry Box Ribbon
(GRFHS-21)
Afive (5) pleated hardcoated box tray can be added to hold
french fry boxes. The fry box tray installs either on the left or
right side of the fry bin.
Figure 10. Five Pleat ardcoated Fry Box Ribbon
Six Pleat Hardcoated Combo Ribbon
(GRFHS-21)
A six (6) pleated hardcoated fry bag/box holder can be
added to the bin. Each combo tray can hold up to three (3)
fry bags and three (3) fry boxes. The combo tray installs
either on the left or right side of the fry bin.
Figure 11. Six Pleat ardcoated Combo Ribbon
Seven Pleat Hardcoated Fry Bag Ribbon
(GRFHS-21)
A seven (7) pleated hardcoated fry bag tray can be added
to hold french fry bags.The fry bag tray installs either on the
left or right side of the fry bin.
Figure 12. Seven Pleat ardcoated Fry Bag Ribbon
Eight Pleat Hardcoated Fry Box Ribbon
(GRFHS-PTT21, GRFHS-PT26)
An eight (8) pleated hardcoated fry box ribbon can be added
to hold french fry boxes. The fry box tray installs either in
the front or rear of the fry bin.
Figure 13. Eight Pleat ardcoated Fry Box Ribbon
Nine Pleat Hardcoated Combo Ribbon
(GRFHS-PTT21, GRFHS-PT26)
A nine (9) pleated hardcoated fry bag/box holder can be
added to either the front or rear of the fry bin. Each combo
tray can hold up to four (4) fry boxes and five (5) fry bags.
Figure 14. Nine Pleat ardcoated Combo Ribbon
Ten Pleat Hardcoated Fry Bag Ribbon
(GRFHS-PTT21, GRFHS-PT26)
A ten (10) pleated hardcoated fry bag tray can be added to
hold french fry bags. The fry bag tray installs in either the
front or rear of the fry bin.
Figure 15. Ten Pleat ardcoated Fry Bag Ribbon
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HATCO IMITED WARRANTY
8Form No. GRF SM-0908
1. PRODUCT WARRANTY
atco warrants the products that it manufactures (the
“Products”) to be free from defects in materials and
workmanship, under normal use and service, for a period of
one (1) year from the date of purchase when installed and
maintained in accordance with atco’s written instructions or
18 months from the date of shipment from atco. Buyer
must establish the Product’s purchase date by returning
atco’s Warranty Registration Card or by other means
satisfactory to atco in its sole discretion.
atco warrants the following Product components to be free
from defects in materials and workmanship from the date of
purchase (subject to the foregoing conditions) for the
period(s) of time and on the conditions listed below:
a) One (1) Year Parts and abor P US One
(1) Additional Year Parts-Only Warranty:
Conveyor Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Food Warmer Elements (metal sheathed)
Display Warmer Elements
(metal sheathed air heating)
olding Cabinet Elements \
(metal sheathed air heating)
Built-In eated Well Elements
(metal sheathed)
b) One (1) Year Parts and abor P US Four
(4) Years Parts-Only Warranty on
pro-rated terms that Hatco will explain
at Buyer’s request:
3CS and FR Tanks
c) One (1) Year Parts and abor P US Nine
(9) Years Parts-Only Warranty on:
Electric Booster eater Tanks
Gas Booster eater Tanks
T E FOREGOING WARRANTIES ARE EXCLUSIVE AND
IN LIEU OF ANY OT ER WARRANTY, EXPRESSED OR
IMPLIED, INCLUDING BUT NOT LIMITED TO ANY
IMPLIED WARRANTY OF MERC ANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE OR PATENT
OR OT ER INTELLECTUAL PROPERTY RIG T
INFRINGEMENT. Without limiting the generality of the
foregoing, SUC WARRANTIES DO NOT COVER: Coated
incandescent light bulbs, fluorescent lights, decorative heat
lamp bulbs, coated halogen light bulbs, halogen heat lamp
bulbs, heated glass shelves, glass components, fuses,
Product failure in booster tank, fin tube heat exchanger, or
other water heating equipment caused by liming, sediment
buildup, chemical attack or freezing, Product misuse,
tampering or misapplication, improper installation, or
application of improper voltage.
2. IMITATION OF REMEDIES AND DAMAGES
atco’s liability and Buyer’s exclusive remedy hereunder
will be limited solely, at atco’s option, to repair or
replacement by a atco-authorized service agency (other
than where Buyer is located outside of the United States,
Canada, United Kingdom orAustralia in which case atco’s
liability and Buyer’s exclusive remedy hereunder will be
limited solely to replacement of part under warranty) with
respect to any claim made within the applicable warranty
period referred to above. atco reserves the right to accept
or reject any such claim in whole or in part. atco will not
accept the return of any Product without prior written
approval from atco, and all such approved returns shall be
made at Buyer’s sole expense. ATCO WILL NOT BE
LIABLE, UNDER ANY CIRCUMSTANCES, FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES,
INCLUDING BUT NOT LIMITED TO LABOR COSTS OR
LOST PROFITS RESULTING FROM T E USE OF OR
INABILITY TO USE T E PRODUCTS OR FROM T E
PRODUCTS BEING INCORPORATED IN OR BECOMING
ACOMPONENT OFANY OT ER PRODUCT OR GOODS.
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