•If you are having difficulty setting the desired correction level, turn the collar off. Reread the entire
section on Setting Stimulation Levels. Turn the collar on and begin again. If this still doesn't work
call our Customer Care line.
•If the collar appears to be correcting your dog when he/she is not barking immediately remove the
collar and call our Customer Care line.
E. TOOLS REQUIRED
• Pliers or wrench for changing stimulation probes
• Scissors to cut collar
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Woodstream warrants that this product will be free from defects in material and workmanship under
normal use for 1 year from the date of original consumer purchase.
Within 30 days of the original consumer purchase, this product is covered by Woodstream’s 30-day money back guar-
antee. If you are not satisfied with the performance of this product, you may return it with the original receipt to the
place of purchase for a full refund.
After 30 days and during the initial 12 month period Woodstream will, at our option, repair or replace the defec-
tive part(s) for a $15 processing fee. Shipping costs to our facility are not covered by the Warranty. A copy of
the original receipt showing the place and date of purchase must accompany the returned item. Please con-
tact Woodstream for a Return Authorization Number (RGA), 800-800-1819, before returning the product to
Woodstream. Products without an RGA number will be refused.
After one year from the date of the original consumer purchase, a prorated schedule is available to
provide additional coverage. For information regarding this schedule please contact our Consumer Care Department
at 800-800-1819.
Use the following address when returning product via UPS or U. S. mail:
WOODSTREAM CORPORATION
69 NORTH LOCUST ST., LITITZ, PA 17543
ATTN: CONSUMER CARE DEPARTMENT
RGA# _______________
This Limited Lifetime Warranty is offered only to the original consumer purchaser. This Limited Lifetime Warranty
is subject to the condition that any covered defect occurs under normal conditions of use and maintenance and that
Woodstream receives prompt written notice of the discovery of the defect within the Limited Lifetime Warranty period.
It does not apply to damage or failures that result from physical abuse or misuse of the product. The Limited Lifetime
Warranty is void if any attempts are made to alter or repair the product prior to returning it to our facility within the
Limited Lifetime Warranty period. This Limited Lifetime Warranty does not cover lost parts, broken probe studs or items
displaying excessive wear. Wire that has been removed from the spool and /or placed in the ground and flags that are
rusted or have been used are examples of items displaying excessive wear.
EXCEPT AS SPECIFICALLY SET FORTH HEREIN, THERE ARE NO WARRANTIES, REPRESENTATIONS,
PROMISES OR ASSURANCES BY WOODSTREAM, EITHER EXPRESSED OR IMPLIED, WHETHER BY LAW,
CUSTOM, PREVIOUS TRANSACTION OR OTHERWISE, INCLUDING WITHOUT LIMITATION, WARRANTIES OR
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH REGARD TO THE PRODUCT.
WOODSTREAM’S LIABILITY IS SOLELY AS STATED HEREIN AND NO OTHER LIABILITY SHALL EXIST,
WHETHER BY NEGLIGENCE, STRICT LIABILITY, TORT OR ANY OTHER CAUSE OR ACTION. ALL LIABILITIES
FOR WOODSTREAM STATED HEREIN ARE THE SOLE AND EXCLUSIVE REMEDIES OF THE ORIGINAL CON-
SUMER PURCHASER. IN NO EVENT SHALL WOODSTREAM BE LIABLE FOR ANY CONSEQUENTIAL OR INCI-
DENTAL DAMAGES, OR ANY OTHER TYPE OF DAMAGE WHICH MAY BE CAUSED IN WHOLE OR IN PART BY
ANY FAILURE, DEFECT OR PROBLEM OF THE PRODUCT.
This product is not a substitute for traditional obedience training. Woodstream does not guarantee the effectiveness of
this product due to variances in canine personality, temperament and influences outside of Woodstream’s control.
Some states do not allow the exclusion or limitation of consequential damages, so the above limitation or exclusion
may not apply in all instances.
rev BS040205
For more information go to: www.havahart.com
or call 1 (800) 800-1819 ext. 450 from 8 am – 7 pm EST.