HealthyYOU VENDING HY2100 User manual

©2018 –HealthyYOU Vending 1 3.18
HealthyYOU VENDING
Machine Manual
Model HY2100

©2018 –HealthyYOU Vending 2 3.18
Contents
SERIAL NUMBERS ......................................................................................................................................3
PART ONE –INTRODUCTION....................................................................................................................4
CAPACITY....................................................................................................................................................5
UNLOADING.................................................................................................................................................6
ASSEMBLY...................................................................................................................................................6
LOCATION....................................................................................................................................................6
POWER AND SURGE PROTECTION .........................................................................................................6
HARDWARE .................................................................................................................................................6
ENTERING CALORIES FOR PRODUCTS ..................................................................................................6
CREDIT/DEBIT CARD READER ACTIVATION - EPORT ...........................................................................7
FEATURES AND FACTS..............................................................................................................................7
TIPS FOR SMOOTH OPERATION ..............................................................................................................7
PART TWO –INSTALLATION......................................................................................................................8
KEYPAD AND DISPLAY...............................................................................................................................9
DISPLAY.......................................................................................................................................................9
PROGRAMMING ........................................................................................................................................10
SERVICE MODE NAVIGATION .................................................................................................................10
SERVICE MODE.........................................................................................................................................11
MENU HIERARCHY ...................................................................................................................................39
ERROR CODE MESSAGES.......................................................................................................................40
LIVE DRINK PRODUCT DISPLAY.............................................................................................................49
PAYMENT SYSTEMS.................................................................................................................................49
COIN CHANGER ........................................................................................................................................49
LOADING CHANGER.................................................................................................................................49
COIN RETRIEVAL ......................................................................................................................................50
CLEARING COIN JAMS.............................................................................................................................51
REMOVING COIN CHANGER....................................................................................................................52
BILL VALIDATOR .......................................................................................................................................53
REMOVING BILL VALIDATOR...................................................................................................................54
CLEARING BILL JAMS...............................................................................................................................55
ePORT CREDIT/DEBIT CARD READER...................................................................................................56
REFRIGERATION.......................................................................................................................................59
ENTREE UNIT INSTALLATION..................................................................................................................61
LOADING THE ENTREE UNIT...................................................................................................................62
SMARTWAREPRO™.................................................................................................................................65
FREQUENTLY ASKED QUESTIONS ........................................................................................................79
©2018 –HealthyYOU Vending –All rights reserved.
No part of this publication may be reproduced, distributed or transmitted in any form or by
any means, or stored in a database or retrieval system, without the prior written
permission of HealthyYOU Vending.
The information contained in this publication was correct to the best of the company’s
knowledge when it was produced. In the interest of development, the right is reserved to
change specifications, design or equipment at any time without notice and without
incurring any obligations.

©2018 –HealthyYOU Vending 3 3.18
SERIAL NUMBERS
Please record the Serial Numbers for your machine(s) in the spaces below. The serial numbers are located
on the left inside of the Snack area of your machines. These serial numbers are necessary to provide timely
service and detailed information on parts or service should you require it for your machines.
Serial Number
ePort Serial Number
Location
Notes

©2018 –HealthyYOU Vending 4 3.18
PART ONE –INTRODUCTION
Congratulations on investing in your new vending machine(s)! In this manual, you will find information on
how to set up, install, operate and maintain your new equipment.
Machine Description
Main Unit
Entrée Unit
Model Number
HY2100
HMT900
Height (in)
72
72
Width (in)
36
16
Depth (in)
28.5
28.5
Weight (lbs.)
476
210
Volts (V)
115
Frequency (Hz)
60
Watts (W)
360
Current (A)
3.0
•The machines are intended for indoor use only with a temperature range of 60° to 80° F and a
relative humidity of less than 45%.
•The machines require one (1) grounded 115 V power outlet and is equipped with a power cord.
•The machines are front ventilated and can be installed flush to the wall. Keep the front ventilation
area clear of obstruction and keep the condenser fins clean.

©2018 –HealthyYOU Vending 5 3.18
CAPACITY