HeartSine samaritan PAD Instruction Manual

User manual 1
HeartSine
samaritan
PAD
350P
EN-US
User
handbook
Important:
Please watch online training videos
and read this User Handbook
heartsine.com/videos

About
your
AED
Customer support number
For questions about your AED and its use, please contact
our customer support team: 800 442 1142
Put information about your AED here:
Model HeartSine SAM 350P
Serial number _________________________________________
Pad-Pak expiration date_______________________________
Date of purchase ______________________________________
Purchased from _______________________________________
Registration date______________________________________
Serial number (SN)
Pad-Pak expiration date
(YYYY-MM-DD)

Table of contents
HeartSine samaritan PAD 350P (SAM 350P) 4
Recommended training 4
When should I use the AED? 5
What is sudden cardiac arrest? 6
Getting to know your HeartSine SAM 350P AED 7
Set up your AED 8
Use your AED on an adult 14
Use your AED on a young child 20
After you use your AED 26
Maintain your AED 30
Each week 30
Each month 31
Order accessories 32
Appendices
Appendix A A-1
Troubleshooting
Appendix B B-1
Warnings and cautions
Appendix C C-1
Potential adverse effects
Appendix D D-1
Voice prompts
Appendix E E-1
Limited warranty statement

4 EN-US
HeartSine samaritan PAD 350P
(SAM 350P)
HeartSine samaritan PAD 350P (HeartSine SAM 350P) Automated External Defibrillator (AED) is
designed to automatically assess a patient’s heart rhythm and to quickly provide a defibrillation
shock to victims of sudden cardiac arrest (SCA). The AED provides instructions that you can
hear and see to guide you through the entire resuscitation process, including CPR.
HeartSine SAM 350P is a semi-automatic defibrillator, which means that you will need to
push the shock button if the AED tells you that a shock is required.
Recommended training
SAM 350P is intended for use in the public access and home environments. Anyone who might
use HeartSine SAM 350P should:
• Watch the training videos at heartsine.com/videos
• Carefully read this User Handbook and quick start guides
• Review these materials periodically
Training on CPR and in the use of an AED is strongly recommended. You should attend a
basic life support course, which will teach you to perform CPR and use an AED. The company
or store where you bought your HeartSine AED may provide CPR/AED training, or you can
search online to find CPR/AED training near you.
The following symbols are used in this User Handbook:
WARNING: Warning statements describe conditions or actions that can result in death
or serious injury
CAUTION: Caution statements describe conditions or actions that can result in minor
injury or damage to the AED
Note: Notes contain important additional information about using the AED

User handbook 5
HeartSine samaritan PAD 350P
When should I use the AED?
You should use your HeartSine SAM 350P on a person suffering cardiac arrest who is:
• Unconscious
• Not breathing normally
You can tell this by doing the following:
Shake the person
• Gently shake the person to see if they respond
• If the person is conscious, do not use the HeartSine
SAM 350P
Listen to breath
• Put your ear next to the person’s mouth to hear if
they are breathing normally
• If the person is breathing normally, do not use the
HeartSine SAM 350P
Look for breath
• Look at person’s chest to see if they are breathing
normally
• If the person is breathing normally, do not use the
HeartSine SAM 350P

6 EN-US
HeartSine samaritan PAD 350P
What is sudden cardiac arrest?
This AED is for use on someone who has suffered a sudden cardiac arrest:
• Heart has suddenly stopped beating (no pulse)
• Unconscious
• Not breathing normally
A sudden cardiac arrest is not the same as a heart attack, where a person is awake and
may have chest pain or pressure, shortness of breath, or tightness in the chest or somewhere
else in the body.
Use of this AED on someone whose heart has stopped beating can help save their life and give
them a chance for emergency services to get them to the hospital.

User handbook 7
Getting to know your HeartSine SAM 350P AED
Data port
Attach pads
indicator/
action arrows
Do not touch
indicator/
action arrows
Pad-Pak
(single-use battery
and electrode cartridge)
Green pull tab to
release electrode pads
Status
indicator
Shock
button
Safe to touch
indicator/
action arrows
On/Off button
Speaker
HeartSine samaritan PAD 350P

8 EN-US
Set up
your AED
1. Watch the training video
• Scan the QR code with your smartphone camera to link
to training videos page
• Watch Set up Your AED at heartsine.com/videos
2. Unpack your AED and Pad-Pak
Unpack your AED, removing these
items from the box:
HeartSine SAM 350P AED in carry case
with attached quick use guide hangtag
Unpack your Pad-Pak:
Pad-Pak (Battery and electrode
cartridge), Set-up insert (Pad-Pak is
provided in a separate box. It must be
inserted into the AED at Set Up.)
1
2
3
4
5
Disposal after use
EN
Set-up
1.Remove from packaging.
2.Place Hear tSine samaritan PAD(AED) face
upon a flat surface and slide in Pad-Pak or
Pediatric-Pak.
3.Listen for “double click” to indicate it is
properlyinserted.
4.Verify that green status indicator is blinking,
indicatingthe AED is ready for use.
5.Turn on AED. You should hear expected
languageand should not hear a warning
message.Turn off AED.
Disposalafter use
6.Remove Pad-Pak. Cut wires. Stick pads together.
Disposeof pads as infectious waste. Recycle
lithiumbattery separately per local regulations.
Pad-Pakand Pediatric-Pakcontain:
• Pairof disposable single use defibrillation pads
• LiMnO2(18V– 1500mAh) non-rechargeable
battery
Intendedpurpose
ThePad-Pak or Pediatric-Pakaccessory contains
thebattery to power the HeartSine samaritan
PADand two electrode pads to provide the
electricalconnection to the patient’s chest for
deliveryof defibrillation shock. The delivery of
adefibrillation shock can stop disruption to the
heart’snormal rhythm and restore blood flow.
Indicationsfor use
ThePad-Pak and Pediatric-Pak,when used with
theHeartSine samaritan PAD, are indicated for
useon victims of cardiac arrest who are exhibiting
thefollowing signs: unconscious, not breathing
andwithout circulation.
• Pad-Pak:Intended for use on adults or children
>8 years or > 25 kg (55 lb).
• Pediatric-Pak:Intended for use on children
betweenthe age of 1-8 years or < 25 kg (55 lb).
Contraindications
Donot use if patient is responsive or conscious.
Batterycapacity
>60shocks or 6 hours battery use.
Warnings
DONOT USE if expiry date is exceeded.
DONOT USE if the pouch is opened or damaged.
Thismay result in the electrode gel being dry.
Cautions
Singleuse ONLY.Reuse may cause AED to be
unableto deliver therapy leading to a failure to
resuscitate.It may also lead to cross-infection
betweenpatients.
DONOT PULL the green tab on the Pad-Pak during
set-up.
Ifyou hear a warning message when you turn
onyour HeartSine samaritan PAD, consult
thetroubleshooting section of the HeartSine
samaritanPAD user manual.
Forfull instructions for use and safety
informationrefer to your HeartSine samaritan
PADuser manual. This also can be found at
https://heartsine.com
Notes
Pediatric-Pakis only suitable for use with
HeartSinesamaritan PADs with the symbol .
TheTSO/ETSO-certified Pad-Pak must be
usedon board commercial fixed wing aircraft.
DONOT STORE the Pediatric-Pak next to
magneticallysensitive storage media as it contains
amagnetic component (surface strength 6500
gauss).
Pleasereport any serious incident that occurs with
thisdevice to HeartSine Technologies, Ltd. and to
yournational competent authority or other local
regulatoryauthority as per local regulations.
HeartSine®
Pad-Pak™and Pediatric-Pak™
Set-up
HeartSineTechnologies Ltd.
207Airport Road West
Belfast,BT3 9ED
NorthernIreland
UnitedKingdom
Tel[phone]
Fax[phone]
Distributedin U.S. by:
StrykerEmergency Care
11811Willows Road NE
Redmond,WA, 98052 U.S.A.
TollFree 866 478 7463
Tel[phone]
Fax[phone]
heartsine.com
[e-mail]
HeartSinesamaritan PAD: UL Classified. See complete marking on product.
©2021 HeartSine Technologies. All rights reserved.
Madein U.K.
Dateof issue: 12/2021
M0000004265-AA
(Englishtemplate of H017-013-363 for approval and translation purposes only)
StrykerAustralia Pty Ltd
8Herbert St
StLeonards NSW 2065
Australia
StrykerEuropean
OperationsB.V.
Herikerbergweg110
1101CM Amsterdam
Netherlands
LiMnO2
6
Important notice plus Warranty
Registration Card
Quick start guides
User Handbook

User handbook 9
Set up your AED
3. Remove AED from carry case and place AED and Pad-Pak on a table
• Remove AED from carry case
• Place your HeartSine SAM 350P AED and Pad-Pak face
up on a table
CAUTION: If the expiration date has passed,
immediately replace the expired Pad-Pak. Do not use
the expired Pad-Pak
4. Insert the Pad-Pak
• Slide the Pad-Pak into bottom of the AED as shown
until you hear the “double click”
CAUTION: Do not pull the green tab on the
Pad-Pak at this time. If you have pulled the tab or
opened the foil around the pads, you may need to
replace your Pad-Pak. If you are not sure if you need
to replace your Pad-Pak, contact us at
[e-mail]

10 EN-US
Set up your AED
5. Check the language on the AED
• Press the On/Off button to turn on the AED
• Listen for – but do not follow – the voice prompts
to ensure that you hear English and do not hear a
warning message
• If you do not hear your expected language, email
Stryker at [e-mail]
• Press the On/Off button again to turn off the AED
Note: Only turn on the AED once. If you turn it on and off over
and over, you will drain the batteries before the expiration date
and may need to replace the Pad-Pak
6. Check that the status indicator is flashing green
• Check that the status indicator on the AED is flashing
green as this means your AED is ready for use
Note: Do not remove Pad-Pak from the AED as it must be stored
with the Pad-Pak inserted

User handbook 11
Set up your AED
7. Write AED information on inside front cover of User Handbook
• Find the AED serial number on the rear of the AED and write it in the
space provided
• Find the expiration date on the rear of the Pad-Pak (YYYY-MM-DD) and
write it in the space provided
• Write the date you purchased your HeartSine AED and the name of the
company or store where you bought your AED
CAUTION: If the expiration date has passed, immediately replace the expired
Pad-Pak. Do not use the expired Pad-Pak
20E91030003F20
12/01/2026
11/15/2022
ABC Retailer
11/16/2022
Serial number (SN)
Pad-Pak expiration date
(YYYY-MM-DD)

12 EN-US
Set up your AED
8. Register your AED
We are required to track the location of each HeartSine
AED in the market. Therefore, it is very important that you
register your AED. This will enable us to contact you with any
important information about your AED.
• Please register your AED at heartsine.com/register
• Or, complete the warranty registration card and return
it to the HeartSine Technologies address on the card
Note: If you move the AED to another location or sell or give
the AED to another person, please provide the updated
information to us using the online registration page or email
[e-mail]
Scan the QR code with your
smartphone camera to link to
registration page:
heartsine.com/register
9. Review training videos, quick start guides and User Handbook
So you and anyone who might use the AED will be ready to
use the HeartSine samaritan PAD 350P:
• Watch the training videos at heartsine.com/videos
• Read the quick start guides
• Review this User Handbook which provides basic
instructions on using the AED. For full instructions,
including technical data, download the complete SAM
350P user manual at heartsine.com
Scan the QR code with your
smartphone camera to link to
training videos:
heartsine.com/videos

User handbook 13
Set up your AED
10. Place AED, instructions, scissors and razor in carry case
Place the following in the storage compartment on the back
of the carry case:
• User Handbook
• Quick reference guides
• Scissors (Not included in AED package*)
• Razor (Not included in AED package*)
• If you ordered an extra Pad-Pak or a Pediatric-Pak,
remove each from the box and place it in the storage
compartment
Note: The hangtag tied to your carry case is a quick use guide
that can help remind you how to use your AED in an emergency
*You may need scissors to cut a person’s clothing and a razor to
shave a chest with a lot of hair. You can use your own scissors or
razor or you may be able to buy a kit with scissors and a razor
from the AED store or company where you bought the AED.
11. Store your AED to complete the set up
• Store your AED in the carry case with the adult
Pad-Pak inserted
• Store your AED where it can be seen and heard and
quickly accessed
• Store AED in a clean and dry location where the
temperature is between 32°F to122°F
Note: Store your spare Pad-Pak and/or Pediatric-Pak in the
carry case

14 EN-US
1. Call 911 for medical help
2. Get the AED
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3. Begin CPR (until AED arrives)
• While waiting for the AED to arrive, begin CPR on the
person
• Place overlapping hands in the middle of the person’s
chest
• With your arms straight, press down hard at least two
inches deep and fast (100 to 120 compressions per
minute)
Use your AED
on an adult

User handbook 15
Use your AED on an adult
4. Press the On/Off button and follow the voice directions
• Kneel next to the person
• Place the AED on the floor next to you
• Press the On/Off button to turn on AED
• Listen for the voice prompts and follow the directions
5. Expose and dry chest area
• Remove the clothing to expose the person’s bare chest
• Cut the clothing with scissors, if needed
• If person’s upper body is wet, dry the chest area
• If person has a lot of chest hair, use a razor to quickly
shave the hair where the pads will be placed
6. Pull green tab to remove pads
• Pull the green tab to remove the electrode pad pouch
from the AED
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“Pull green tab
to remove
pads.”

16 EN-US
Use your AED on an adult
7. Open the electrode pouch
• With both thumbs on the foil tabs, open the foil to
release the pads
WARNING: Do not use the pads if pouch is opened
or damaged; immediately replace the Pad-Pak
8. Peel first pad from liner
• With both thumbs on the white and clear round tabs,
peel the first pad from the plastic liner
9. Place first pad
• Place the first pad as shown in picture
Note: If you are placing pads on a person with a pacemaker, do
not place pads on top of the implant, which you will see as a
lump in the skin or a scar. Make sure the pads are placed at least
3.1 inches (8 cm) away from the pacemaker
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“Press pads
firmly to
patient’s bare
chest.”

User handbook 17
Use your AED on an adult
10. Peel second pad from liner
• With both thumbs on the white and clear round tabs,
peel the second pad from the plastic liner
11. Place second pad
• Place the second pad as shown in picture
WARNING: Pads should be at least 1 inch apart and
never touching one another
Note: On a large-breasted person, place the pad on the person’s
left to the side of or underneath the left breast, avoiding breast
tissue
• After you have placed pads on the person’s chest, if
you continue to hear “Check pads. Press pads firmly to
patient’s bare chest,” check that:
- Pads are placed correctly as shown in the pictures
- Pads are not touching and at least 1 inch apart
- Entire surface of each pad is stuck to bare skin
- If the chest is hairy, shave the chest
- If the chest is wet, dry the chest
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“Check pads.
Press pads firmly
to patient’s bare
chest.”

18 EN-US
Use your AED on an adult
12. Do not touch the person
• When you hear “Analyzing, do not touch the patient,”
make sure no one is touching the person
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“Analyzing,
do not touch
the patient.”
13. If a shock is needed, stand clear and press the shock button (as directed)
• When you hear “Stand clear of patient. Shock advised,”
lean away from the person as directed
• When you hear “Stand clear of patient. Press the
orange shock button now,” press the flashing shock
button to deliver a shock
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“Stand clear of
patient. Shock
advised.”
“Stand clear of
patient. Press the
orange shock
button now.”

User handbook 19
Use your AED on an adult
14. Begin CPR when directed
• When you hear “Begin CPR,” begin CPR on the person
• Place overlapping hands in the middle of the person’s
chest
• With your arms straight, press down hard at least 2
inches deep and fast in time with the beat
• Continue CPR until the AED tells you to stop
15. Continue to follow the directions
Follow the directions, which may include providing additional
CPR and shocks, until:
• Person begins breathing normally or is conscious
or
• Medical help arrives
After emergency services has taken over care of the person:
• Press the On/Off button to turn off the AED
• Remove the pads and stick pads together, with the
sticky sides stuck to one another
• For instructions on disposing of the used Pad-Pak and
electrode pads, see page 26
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“Begin CPR.”

20 EN-US
1. Call 911 for medical help
2. Get the AED
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3. Begin CPR (until AED arrives)
• While waiting for the AED to arrive, begin CPR on the
child
• Place overlapping hands in the middle of the child’s
chest*
• With your arms straight, press down hard at least two
inches deep and fast (100 to 120 compressions per
minute)
*You may use either one hand or two hands to perform CPR on
children1
Use your AED
on a young child
If the person is a young child (from 1 to 8 years of age or weighing 55 lb or less), you should
use a pink Pediatric-Pak in place of the gray Pad-Pak, if available. If you do not have a
Pediatric-Pak, continue using the Pad-Pak.
WARNING: Do not use if the child is
under one year old
WARNING: Do not delay treatment
trying to find out the child’s exact age and
weight