Heat Storm HS-6000-GC User manual

1
R
User Manual
Garage Heatter
and Safety Instructions
3000-6000 W | INDOOR
MODEL:
HS-6000-GC
SAVE THIS INSTRUCTIONS MANUAL

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TABLE OF CONTENTS:
Safety Awareness...................................................1
Introduction.............................................................2
Installation Instructions...........................................4
Operations & Controls ............................................8
Troubleshooting Guide .........................................13
Questions & Answers ...........................................15
Return Policy ........................................................17
1 Year Limited Warranty .......................................18

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1
Thank you and congratulations on the purchase of your
Heat Storm Smart Heater
IF THE DIRECTIONS IN THIS MANUAL ARE NOT FOL-
LOWED, AN ELECTRIC SHOCK OR FIRE MAY RESULT
CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR
LOSS OF LIFE.
DO NOT STORE OR USE GASOLINE OR OTHER FLAMMA-
BLE VAPORS AND LIQUIDS IN THE VICINITY OF THIS OR
ANY OTHER HEATING APPLIANCE.
ANY REQUIRED SERVICE OTHER THAN FILTER MAINTE-
NANCE SHOULD ONLY BE PERFORMED BY AN AUTHO-
RIZED SERVICE REPRESENTATIVE.
Any other repairs attempted by anyone other than an au-
thorized service representative will void the warranty.
PLEASE READ THIS MANUAL BEFORE OPERATING THIS AP-
PLIANCE.
Safety & Awareness

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Introduction
IMPORTANT INSTRUCTIONS
When using electrical appliances, basic precaution should always be
taken including the following:
1. Read all instructions before using this heater.
2. This heater is hot when in use. To avoid burns, do no let bare skin
touch hot surfaces. If provided, use handles when moving this heat-
er. Keep combustible materials, such as furniture, pillows, bedding,
papers, clothes, and curtains at least 3 feet (0.9 M) from the front of
the heater and keep them away from the sides and rear.
3. Extreme caution is necessary when any heater is used by or near
children or invalids and whenever the heater is left operating and
unattended.
4. Do not operate the heater after the heater malfunctions, has been
dropped or damaged in any manner. Return heater to authorized
service facility for examination, electrical or mechanical adjustment,
or repair.
5. This heater is not intended for use in bathrooms, laundry areas and
similar indoor locations. Never locate heater where it may fall into a
bathtub or other water container.
6. Do not run cord under carpeting. Do not cover cord with throw rugs,
runners, or the like. Arrange cord away from trac area and where it
will not be tripped over.
7. This heater is designed to be directly wired to 240V electric power,
Never use with an extension cord or relocatable power outlet
8. Do not insert or allow foreign objects to enter any ventilation or
exhaust opening the heater as this may cause an electric shock or
re, or damage.

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9. To prevent a possible re, do not block air intakes or exhaust in any
manner. Do not use on soft surfaces, like a bed, where openings
may become blocked.
10. A heater has hot and arcing or sparking parts inside. Do not use it in
areas where gasoline, paint, or ammable liquids are used or stored.
11. Use this heater only as described in this manual. Any other use not
recommended by the manufacturer may cause re, electric shock, or
injury to persons. injury to persons.
12.Do NOT use an extension cord.
SAVE THESE INSTRUCTIONS

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Installation & Instructions
PRECAUTION:
• Installation should always be carried out by a qualied electrician or
a competent person.
• The energy supply must be done through a properly grounded pow-
er block
• The heaters should always only use the mounting brackets provided.
• The heater should not be facing the ceiling or ammable substanc-
es.
• Do not use the heater directly near a bathtub, a shower, a swimming
pool.
• Ensure that there is no possibility of ammable material coming into-
contact with the heater, or lies near the heater.
• Do not use gasoline or other ammable vapors or liquids, including
aerosols cans, in the vicinity of this heater while it is operating, such
as hydrogen, acetylene, ammonia, Methane, ethylene, and carbon
monoxide or other gases lighter than air.
• The heaters are ttend with safey guards. These are intended only
to stop large objects from hitting the emitters. On no account should
the heater be operated with the guard removed.
• Ensure the power cable does not touch the reector

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1. Assemble the heater onto ceiling use stud nder and ensure to
nd wood studs for sturdy installation
• Two positons from the ceiling are provided by choosing the
installation hole of the handle.
• 3 facing angle can be choosen as followings

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2. Assemble the handle onto wall use stud nder and ensure to
nd wood studs for sturdy installation
• Different facing angles are available by choosing the holes to
x the handle onto the heater body.
Connect the power

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1. Remove the connecting chamber cover by unscrew 4 screws
2. Put the cable with 10 gauge internal wires into the cham-
ber through the hole on the top, the cable, connect L, N and
Ground and hold by the cable by a clip inside the chamble.

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Operations & Controls

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4
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Enjoy your new Heat
Storm Wi Heater!
If you have any ques-
tions or concerns, feel
free to contact us at:
435-752-6611
[email protected]

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CONNECTING TO WIFI WITH AP MODE
If connection fails with regular mode, the wi light will automatically
enter into AP mode and wi icon will start blinking slowly.
You can also enter into AP mode by pressing and holding the “wi/
sun” icon for 5 seconds while the blue light is quickly blinking.
(The blue light is slowly blinking while the heater is in AP mode.)
Choose “AP pairing mode” in the Smart Life app to connect heater
to wi in secondary AP mode. Follow in-app prompts to connect
heater to wi.

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SELECTING CELSIUS AND FAHRENHEIT
By pressing the “+” or “-” icons at the same time, you can set the heater
to function and display in Celsius or Fahrenheit.
NOTE: Switching between Celsius and Fahrenheit can only be per-
formed using touchscreen on heater or the Smart Life app on Wi-Fi
models and is not available using the remote control.
SETTING THE TEMPERATURE
When pressing either the “+” or “-” icons the display will enter into
temperature setting mode. The heater will indicate that it is in this mode
when the numbers begin to blink. Pressing the “+” or “-” icons will
change the thermostat by 1°F or 1°C.
- The default set temperature of the heater is 70° F or 21° C.
- After 5 seconds without control input the display will exit temperature
setting mode and show the current ambient temperature.
NOTE: After the heater function or power is shut o the blower will con-
tinue to run for several minutes to cool the internal components.
CHILD LOCK FEATURE
Press the ON/OFF icon for 5 seconds to engage child lock.
When the child lock is on, no changes can be made to the settings until
the child lock is turned o.
NOTE: Child lock feature can only be performed using the Control Panel
on the heater or through the Smart Life app on Wi-Fi models, and is not
available using the remote control.
THERMOSTAT CALIBRATION
Thermostat readings can vary based on the environment. If desired, the
thermostat on the heater can be manually calibrated to match the cen-
tral HVAC system.
NOTE: Thermostat calibration can only be for performed using the Con-
trol Panel on the heater and is not available using the remote control.

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WARNING:
• Before cleaning, unplug from the power supply and wait a few min-
utes to cool down.
• This heater contains no moving parts, it needs very little mainte-
nance. However, when the heater builds up heavy dirt, use a soft
cloth to wipe it o.
HEATING ELEMENT REPLACEMENT
If the heating element malfunctions and needs to be replaced, it should
only be changed by a service agent.
FACTORY RESET
Power o heater and allow time for elements to cool. Unplug and plug in
heater. Within 3 minutes of plugging in heater, press and hold timer icon
for 10 seconds. This will reset heater to factory settings.

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Troubleshooting Guide
When I power the heater ON, it doesn’t blow any air at rst.
The heater is functioning as it should. The rst 15 seconds allow the in-
frared elements to get hot so that when the fan turns on it moves warm
air into the room.
The heater’s ambient temperature reading does not match my cen-
tral heating thermostat reading. Why?
Thermostats vary in their temperature setting. In most cases, the central
heating thermostat is not as accurate as your Heat Storm thermostat.
• Also, where the temperature sensor is can alter the thermostat reading.
• You can calibrate your heaters thermostat to match your central heat-
ing thermostat. Please see the calibration section of the manual.
The heater keeps blowing air when the heater is turned off. Why?
The heater is functioning as it should. This is the cool down phase. The
heater will run for several minutes (up to 12) to cool down the internal
components. This increases the lifespan of the infrared elements.
The heater is not blowing warm air.
• Check to see if the air inlet is blocked or the air lter is dirty. If the lter
is dirty, clean it.
• The ambient temperature (displayed) is higher than the thermostat
setting.
• There is something blocking the airow. Move the object out-of-the-
way of the heater. This is common if the heater is in a closet or under a
desk.

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Installing the heater near objects may cause the air in your room not to
circulate and therfore have widely varying temperatures within the same
room.
• Disconnect the unit from the wall outlet for 2 hours. After 2 hours,
plug the unit back into the wall outlet. If the problem persists call
customer service at 435–752–6611.
The fan clicks on and runs for under a minute and then turns off.
Why?
• The fan is turning on to attempt to create airow within your room.
The heater is trying to determine if the ambient temperature in the
room has changed.
My heater smells like burning plastic.
• When you rst receive your heater, a light plastic odor is normal.
The heater is brand new and has never been used before. If the
smell persists for more than a couple hours, call customer service at
435–752–6611.
My heater is not showing the temperature, just an error code.
• Unplug the heater for 2 hours, then plug the heater back in.
• Do the factory reset. If the error persists, call customer service.
The temperature sensor (probe) error, when this code shows, the heating
element and fan are turned o. Heater needs to be unplugged and
check the temperature sensor which could be loose or disconnected or
damaged.
Program cannot set up to run, heater needs to be unplugged and
plugged in again. If this air is still there after several tries, the PCBA
needs to be replaced.
This is a heater tilt-over error. When this code shows, the heater and fan
are turned o. The heater can be turned back on again by touching on/
o icon after heater is standing up again.
Incorrect high voltage power supply air. The heater must be unplugged
immediately.
The temperature is less than 16°F (-9° C)
The temperature is greater than 99°F (37° C)
“EE”
“EO”
“E1”
“UH”
LO
HI

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Why does the Blower Fan keep running after I have turned off the
unit?
The Blower Fan will continue to run until the heat chamber has cooled
down. After a few minutes the fan will shut o automatically. This en-
sures that the heating elements are cooled properly hoping to ensure
the longevity of your heater.
Can the heating elements be replaced?
Yes. Contact an authorized repair center, generally, this is the store
where you purchased your heater. If you ordered the heater online or
have had the heater for longer than one year, contact customer service
to order replacement elements.
My cord is getting very hot, especially at the plug. Is that normal?
No. Most likely the problem is that the connection from the wall wiring
for the outlet is faulty and is causing the outlet and plug to overheat.
Also make sure there are not too many appliances plugged into outlets
on a single circuit. This problem is quite common in older homes. If the
problems persist consult a qualied electrician.
The heater’s airow seems to have diminished?
Make sure the air inlet is not blocked and that the lter is clean. For
directions on how to clean the lters, see the Washable Lifetime Filter
System in the operations and control section of the manual.
Once I initially plug the unit in and turn it on, how long will it take to
heat my room?
Generally, it takes about a half hour. Please remember that with any type
of heating process there are many variables; size of the room, how well
the room is insulated, how many doors/windows, how much bare con-
crete (which acts as a heat sink with any type of heating), the opening
and closing of an exterior door, etc. Therefore, heating performance will
vary in every environment.
Questions & Answers

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What is Zone Heating?
Zone heating implies that there are multiple areas in any given home or
business where climate is best controlled by heaters that generate and
deliver heat in each area or zone AND regulate temperature in each area
or zone with its own thermostat. Zone Heating is the opposite of cen-
tral heating which generally relies on a single thermostat to determine
climate control for other areas of the house or business. Central heating
also requires ducting to deliver heat, which can cause heat loss through-
out the duct system.
Can I use this heater as a primary heat source?
Yes, but the heaters were not designed or advertised for this use. The
heater will only be able to heat up about 600 square feet, depending on
your insulation. If you are using this heater as a primary heat source and
it is constantly running, the heater may not be able to keep up.

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Return Policy
If you purchased the heater directly from EnergyWise Solutions we will
refund the total sales amount when merchandise is received:
1) In new condition
2) Packed in its original manufacturers box and all original packaging
material included
3) Original manuals and any accessories that came with the item also
included.
Manufacturer Return Policy:
If you have purchased a product that needs an Exchange, Refund
or Warranty claim the buyer will be responsible for all rates/shipping
charges after 30 days of the purchase date.