Heatcraft intelligen Webserver Card User manual

Please keep these instructions for future reference.
Equipment assembly and Wiring is required before using this Guide.
For assembly please consult Intelligen Assebly and Wiring Guide.
PRIOR ASSEMBLY NEEDED
IMPORTANT!
This Quick Start Guide is only for Intelligen Series XXKSJFS Model.
IMPORTANT!
Since product improvement is a continuing effort, we reserve the
right to make changes in specifications without notice.
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
US. Customer Service
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
Canada Customer Service
QUICK START GUIDE
INTELLIGEN 00049DFS
MARCH 2018*
*REPLACES JANUARY 2018
PART NO. 099483
intelliGen 00049DFS
Installation & Operation Manual APRIL 2020
PART NO. 25010401
intelliGen™Webserver Card (iWC) and
Integration Card (iIC)
TABLE OF CONTENTS
iWC- intelliGen Webserver Card......................2
Installation...................................................2
Configuration and Initial Setup.....................2
Local Access .......................................... .2-5
Remote Access ...........................................6
Web Navigation ...........................................7
Troubleshooting ..........................................8
iIC- intelliGen Integration Card..................... 11
Installation................................................ 11
Configuration and Initial Setup.................. 11
Integration Guide ...................................... 12
BACnet Mapping..................................13-17
Modbus Register Mapping...................18-22
System Alarms Tables .............................. 23
Unit Alarms Tables ................................... 24
Long Name Abbrev. Name
intelliGen Webserver Card iWC
intelliGen Integration Card iIC
intelliGen Refrigeration Controller iRC
intelliGen Refrigeration Controller User Interface iRCUI
Dynamic Host Conguration Protocol DHCP
Building Automation System BAS
Master Slave Token Passing MS/TP
Remote Terminal Unit RTU
Media Access Control MAC
Legend
iWC
iIC

2
Please keep these instructions for future reference.
Equipment assembly and Wiring is required before using this Guide.
For assembly please consult Intelligen Assebly and Wiring Guide.
PRIOR ASSEMBLY NEEDED
IMPORTANT!
This Quick Start Guide is only for Intelligen Series XXKSJFS Model.
IMPORTANT!
Since product improvement is a continuing effort, we reserve the
right to make changes in specifications without notice.
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
US. Customer Service
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
Canada Customer Service
QUICK START GUIDE
INTELLIGEN 00049DFS
MARCH 2018*
*REPLACES JANUARY 2018
PART NO. 099483
iWC- intelliGen WEBSERVER CARD
Installation
• While system is powered down, align and insert iWC's pins into intelliGen Refrigeration Controller
(iRC) board’s plug
• Secure with mounting screws. Use #6-32x1 inch stainless steel machine screws.
• Connect CAT5 Ethernet cable to iWC
• Connect other end of Ethernet cable to a network router
STEP 1.
Enter Expert PIN
First digit in PIN automatically ashes
for edit. Turn dial to change rst PIN
digit 0-9. Push Enter to choose digit.
Repeat with all digits.
The Default Expert PIN is 999999
ENTER EXPERT PIN
X X X X X X
Configuration and Initial Setup
Local Access
IF SYSTEM HAS NOT BEEN PREVIOUSLY CONFIGURED
• Follow steps in intelliGen Quick Start Guide to configure system via iRCUI on an evaporator OR
following the next steps
• Connect iWC to a network point/router before beginning webserver configuration
• Follow steps to obtain IP address:
STEP 1
Enter Expert PIN

3
Please keep these instructions for future reference.
Equipment assembly and Wiring is required before using this Guide.
For assembly please consult Intelligen Assebly and Wiring Guide.
PRIOR ASSEMBLY NEEDED
IMPORTANT!
This Quick Start Guide is only for Intelligen Series XXKSJFS Model.
IMPORTANT!
Since product improvement is a continuing effort, we reserve the
right to make changes in specifications without notice.
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
US. Customer Service
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
Canada Customer Service
QUICK START GUIDE
INTELLIGEN 00049DFS
MARCH 2018*
*REPLACES JANUARY 2018
PART NO. 099483
STEP 2.
Select Conguration Mode
Select the Web- Local Wired option
to obtain the IP address for local web
conguration
CONFIG FROM?
Web - Local Wired
STEP 3
IP Address Generation
Enter IP into web browser to begin
local web conguration. Click enter to
re-choose if there is a network conict
with current IP address. IP address
may take several minutes to populate
IP-192.168.001.102
Re-choose
STEP 2
Select Conguration Mode
STEP 3
IP Address Generation
STEP 4
Type IP Address into Browser
Type IP address into web browser and follow the prompts to complete system configuration

4
Please keep these instructions for future reference.
Equipment assembly and Wiring is required before using this Guide.
For assembly please consult Intelligen Assebly and Wiring Guide.
PRIOR ASSEMBLY NEEDED
IMPORTANT!
This Quick Start Guide is only for Intelligen Series XXKSJFS Model.
IMPORTANT!
Since product improvement is a continuing effort, we reserve the
right to make changes in specifications without notice.
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
US. Customer Service
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
Canada Customer Service
QUICK START GUIDE
INTELLIGEN 00049DFS
MARCH 2018*
*REPLACES JANUARY 2018
PART NO. 099483
IF SYSTEM HAS BEEN PREVIOUSLY CONFIGURED
• Connect iWC to a network point/router before commencing webserver configuration
• Follow steps to obtain IP address:
STEP 1.
General Settings
Press the Home button and turn knob
to nd General Settings, press knob
and access the menu.
GENERAL SETTINGS
STEP 1
Go To General Setting Menu
STEP 2.
Select IP & Submask
Under general settings, nd and select
IP Address and Submask to congure
IPv4 information.
IP ADDRESS & SUBMASK
STEP 2
Select IP Address and Submask

5
Please keep these instructions for future reference.
Equipment assembly and Wiring is required before using this Guide.
For assembly please consult Intelligen Assebly and Wiring Guide.
PRIOR ASSEMBLY NEEDED
IMPORTANT!
This Quick Start Guide is only for Intelligen Series XXKSJFS Model.
IMPORTANT!
Since product improvement is a continuing effort, we reserve the
right to make changes in specifications without notice.
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
US. Customer Service
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
Canada Customer Service
QUICK START GUIDE
INTELLIGEN 00049DFS
MARCH 2018*
*REPLACES JANUARY 2018
PART NO. 099483
STEP 3.
Conguration IP Address Info
IPv4 is defaulted to DHCP, if a static
IP is needed, press knob and scroll to
select static ip address assignment.
CONFIGURE IPv4
DHCP
STEP 4.
Obtain IPv4 Address
If DHCP is selected scroll to obtain
automatically generated IPv4 Address.
If Static is selected, values for IPv4
address, subnet mask, default gateway,
and dns server must all be entered
manually.
IPv4 ADDRESS
192.168.1.102
STEP 3
Congure IP address information
STEP 4
Obtain IPv4 address
STEP 5
Enter IPv4 address in Browser
Type IPv4 address into web browser on a device that is connected to the local network to access system
information through the web.
NOTE:
IPv4 Defaults to DHCP, this setting will work with most networks. Highly secured networks may require a static IP address.
Contact your IT department for additional support.

6
Please keep these instructions for future reference.
Equipment assembly and Wiring is required before using this Guide.
For assembly please consult Intelligen Assebly and Wiring Guide.
PRIOR ASSEMBLY NEEDED
IMPORTANT!
This Quick Start Guide is only for Intelligen Series XXKSJFS Model.
IMPORTANT!
Since product improvement is a continuing effort, we reserve the
right to make changes in specifications without notice.
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
US. Customer Service
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
Canada Customer Service
QUICK START GUIDE
INTELLIGEN 00049DFS
MARCH 2018*
*REPLACES JANUARY 2018
PART NO. 099483
Remote Access
USER SETUP : Log-in information including passwords and 6 digit pin
• iWC must be configured per Local Access instructions
• Create an account by visiting: https://intelligen.online
• Log in and select ‘REGISTER NEW SYSTEM’. A prompt for a 6 digit PIN will appear
• To obtain PIN follow these steps
STEP 2.
Remote Web Set-Up
Under General Setting access the
remote web setup to generate a 6
digit code. If the system is already
registered, display will read Done-Sys
ID XXXXXX
REMOTE WEB SETUP
Generate Code
When registering a new system, enter 6 digit code that was generated on the iRCUI into the web browser
STEP 1.
General Settings
Press the Home button and turn knob
to nd General Settings, press knob
and access the menu.
GENERAL SETTINGS
STEP 1
Go To General Setting Menu
STEP 2
Remote Web Set-Up

7
Please keep these instructions for future reference.
Equipment assembly and Wiring is required before using this Guide.
For assembly please consult Intelligen Assebly and Wiring Guide.
PRIOR ASSEMBLY NEEDED
IMPORTANT!
This Quick Start Guide is only for Intelligen Series XXKSJFS Model.
IMPORTANT!
Since product improvement is a continuing effort, we reserve the
right to make changes in specifications without notice.
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
US. Customer Service
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
Canada Customer Service
QUICK START GUIDE
INTELLIGEN 00049DFS
MARCH 2018*
*REPLACES JANUARY 2018
PART NO. 099483
Dashboard Menu Options:
DASHBOARD: Lists all your sites in a single location
QUESTION MARK: Takes you to the Heatcraft Support Site (internet Connectivity required)
PROFILE: Change User settings, including E-mail and Text Alerts and Alert Frequency
NOTIFICATIONS: Lists all the notifications from all your systems
LOG OUT: To Exit the Dashboard
System Menu Options:
MONITOR: Monitor system operating conditions
UNITS: Monitor and control individual units
SYSTEM HISTORY: Track and plot system operation
DEFROST SETTINGS: Select defrost method and adjust defrost parameters
ALARMS/ERRORS: Monitor system and units alarms and errors
BOX SETTINGS: Adjust temperature set-point and other box parameters
GENERAL SETTINGS: Set new pins, determine control firmware version, and access other important system information.
WEB NAVIGATION
Monitor system
operating conditions
Monitor and control
individual units
Track and plot
system operation Select defrost method
and adjust defrost
parameters
Monitor system
and units alarms
and errors
Adjust temperature
set-point and other
box parameters
Set new pins, determine
control firmware version,
and access other important
system information
System Name

8
Please keep these instructions for future reference.
Equipment assembly and Wiring is required before using this Guide.
For assembly please consult Intelligen Assebly and Wiring Guide.
PRIOR ASSEMBLY NEEDED
IMPORTANT!
This Quick Start Guide is only for Intelligen Series XXKSJFS Model.
IMPORTANT!
Since product improvement is a continuing effort, we reserve the
right to make changes in specifications without notice.
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
US. Customer Service
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
Canada Customer Service
QUICK START GUIDE
INTELLIGEN 00049DFS
MARCH 2018*
*REPLACES JANUARY 2018
PART NO. 099483
TROUBLESHOOTING GUIDE
Local Webserver Access
iWC CONNECTION TROUBLESHOOTING
The following table is to be used for troubleshooting of local and remote internet connections if the
intelliGen Webserver Card (iWC).
Compatible firmware versions:
intelliGen Refrigeration Card (iRC): 01.02.0242 and later
intelliGen Webserver Card (iWC): 01.02.0219 and later
Both the iRC and iWC must be running a compatible firmware version in order to access this troubleshoot-
ing feature.
The table provides the details of the issue, and what can be done to resolve the issue. Some issues will
resolve automatically after a period of time. For these issues, the typical amount of time required for resolu-
tion is included in the Status Description.
The table also lists the messages in the order in which they are expected to be seen. If an error with lower
Priority Number is seen, then the higher numbered errors/messages are not expected to be seen until this
error is resolved.
The messages without an exclamation symbol (!) in the beginning are status messages. Any message with
this symbol is an error message and that needs to be addressed.
If an error is encountered, the error message will remain there until it is resolved. The issue could be re-
solved on its own, but if it is static for longer than expected duration then manual intervention is needed.
Problem: Step: Action Item: If OK: If Not OK:
Cannot Access
Local Webpage
1) Confirm IP
address is
assigned to
intelliGen
controller
1) Navigate to 'GENERAL SET-
TINGS' > 'IP ADDRESS & SUB-
NET MASK' > 'IPv4 ADDRESS'.
Confirm a valid IP address is
displayed, this should be a
value other than 0.0.0.0
1) Go to Next Step 1a) Power off the unit that has the iWC
connected for 30 seconds, then re-apply
power and wait 5 minutes for the iWC to
acquire a valid IP address.
1b) Remove Ethernet cable from iWC
and connect it to a laptop or PC. Disable
wireless connection on computer. Open
'command prompt' application and
type command "ipconfig". Confirm IPv4
Address is being assigned. If no address
is assigned, have local IT check router/
switch settings.
Remote
Webserver
Access
1) Test local
webserver
connection
and proceed
through local
webpage
troubleshooting
2) Confirm port
443 is open
1) Refer to Local Webserver
Access Troubleshooting Steps
2) Consult local IT
1) Go to Next Step 1) -
Blue Steps: Requires some basic network troubleshooting skills - may require local IT assistance

9
Please keep these instructions for future reference.
Equipment assembly and Wiring is required before using this Guide.
For assembly please consult Intelligen Assebly and Wiring Guide.
PRIOR ASSEMBLY NEEDED
IMPORTANT!
This Quick Start Guide is only for Intelligen Series XXKSJFS Model.
IMPORTANT!
Since product improvement is a continuing effort, we reserve the
right to make changes in specifications without notice.
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
US. Customer Service
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
Canada Customer Service
QUICK START GUIDE
INTELLIGEN 00049DFS
MARCH 2018*
*REPLACES JANUARY 2018
PART NO. 099483
Priority
Number
Status Displayed
on Local UI Issue Probable Cause Fix
1. "iWC connected" - - -
2. "! iWC not connected" The iRC is not detecting a
connected iWC.
Check the iWC and see if the
iWC card is getting powered
on by observing the green
LED on the iWC.
Confirm the iWC has all six connection pins fully inserted into the iRC.
The iWC can be swapped out only after the system is powered OFF.
3. "iWC running" - - -
4. "ethernet connected" - - -
5. "! no ethernet cable" Ethernet cable not
detected by the iWC.
1. Make sure Ethernet cable
is plugged in correctly.
2. Check if the cable is faulty.
Check the connection to the iWC port and see if replacing a cable with
a new one will resolve the issue.
6. "ip addr assigned" - - -
7. "! no ip addr set"
Check if the system is
connected to a network.
The network is either
using DHCP or if using
static IP address, an IP
address is assigned to
this system.
- In case of DHCP make
sure an IP address
is assigned to this
system.
- In case of Static IP
address assignment,
the IP address need to
be set on the UI.
The IP address can be set
or verified under General
Settings -> IP Address &
Submask menu
Network connectivity and/or
network configuration of the
network provider.
Check with the IT team to make sure the configuration is correct.
Check if the right MAC address of the iWC card (the label on the iWC
has the MAC address) is used in the network configuration if static IP
address allocation is used.
8. "internet available" - - -
9. "! ping failure"
Usually this is a transient
message. When the
network connection takes
longer, this message can
appear for a couple of
minutes.
If this message does not
go away after 5 minutes,
it indicates some network
connectivity issue to
external internet.
This could be because of
network connectivity issue,
where the network is down
from the ISP side.
If the other devices on the same network can connect to the internet,
then check the connectivity and make sure there are no faulty cables
and connections.

10
Please keep these instructions for future reference.
Equipment assembly and Wiring is required before using this Guide.
For assembly please consult Intelligen Assebly and Wiring Guide.
PRIOR ASSEMBLY NEEDED
IMPORTANT!
This Quick Start Guide is only for Intelligen Series XXKSJFS Model.
IMPORTANT!
Since product improvement is a continuing effort, we reserve the
right to make changes in specifications without notice.
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
US. Customer Service
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
Canada Customer Service
QUICK START GUIDE
INTELLIGEN 00049DFS
MARCH 2018*
*REPLACES JANUARY 2018
PART NO. 099483
Priority
Number
Status Displayed
on Local UI Issue Probable Cause Fix
10. "remote server online" - - -
11. "! cannot reslov srvr" The intelliGen server is
not reachable. - -
12. "tunnel ip addr" - - -
13. "! open vpn fail"
If the VPN connection is
failing, then this message
is shown.
1. Make sure the port 443 for
OPEN VPN tunnel is open.
2. Ensure the date/time are
correctly set on the system.
Talk to IT to make sure that this port is not blocked in their configura-
tion. Or the OPEN VPN protocol is not blocked.
14. "system id assigned" - - -
15. "! interrogate fail"
This should not be shown
for more than 5 minutes.
If the message stays
longer than that, then
there is anissue with
configuration and iRC and
iWC cards used.
Make sure the cards used in this system are not taken from a pre-
existing system which was at some point connected to the remote
webserver.
If any such swapping of the cards was done, both the systems need to
be factory reset to correct the configuration mismatch at the server.
16. "system registered"
Everything is working as
expected between the
system and the server. - -
iWC CONNECTION TROUBLESHOOTING (CONT.)

11
Please keep these instructions for future reference.
Equipment assembly and Wiring is required before using this Guide.
For assembly please consult Intelligen Assebly and Wiring Guide.
PRIOR ASSEMBLY NEEDED
IMPORTANT!
This Quick Start Guide is only for Intelligen Series XXKSJFS Model.
IMPORTANT!
Since product improvement is a continuing effort, we reserve the
right to make changes in specifications without notice.
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
US. Customer Service
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
Canada Customer Service
QUICK START GUIDE
INTELLIGEN 00049DFS
MARCH 2018*
*REPLACES JANUARY 2018
PART NO. 099483
iIC- intelliGen INTEGRATION CARD
Installation
• If an iWC (webserver card) is used in the system, be sure to connect the iIC (integration card) to the
same evaporator board. If no iWC is present in the system, the iIC may be connected to ANY
evaporator board.
• While system is powered down, align & insert iIC's pins into iRC board’s plug, insert card into board.
• Secure with mounting screws. For proper mounting, use #6-32x1 inch stainless machine screws.
• Wiring to the pluggable terminal block must be in accordance to the wiring prescribed by your
BAS connection protocol. RS-485, 22 or 24 AWG shielded twisted pair cables, such as Belden 9841
or equivalent, is recommended.
• iIC can be used with an existing building management system.
Configuration and Initial Setup
PROTOCOLS SUPPORTED
• BACnet MS/TP
• Modbus (RTU)
OPTION 1: CONFIGURE OVER WEB PAGE (IF IWC IS IN USE)
• Confirm iIC is installed by checking the status on the intelliGen Dashboard
• In GENERAL SETTINGS tab, under the ADVANCED section, select the protocol to be used.
Either MODBUS or BACnet
System Name

12
Please keep these instructions for future reference.
Equipment assembly and Wiring is required before using this Guide.
For assembly please consult Intelligen Assebly and Wiring Guide.
PRIOR ASSEMBLY NEEDED
IMPORTANT!
This Quick Start Guide is only for Intelligen Series XXKSJFS Model.
IMPORTANT!
Since product improvement is a continuing effort, we reserve the
right to make changes in specifications without notice.
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
US. Customer Service
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
Canada Customer Service
QUICK START GUIDE
INTELLIGEN 00049DFS
MARCH 2018*
*REPLACES JANUARY 2018
PART NO. 099483
If selecting BACnet protocol
• Enter the External Address ranging from 1 – 127
• Select BACnet Baud Rate (9600 or 38400)
If selecting MODBUS protocol
• Enter the External Address ranging from 1 – 246
OPTION 2: CONFIGURE THROUGH CONTROLLER USER INTERFACE
AFTER QUICK CONFIGURATION
• Under GENERAL SETTINGS select the protocol to be used
If selecting BACnet protocol
• EXTERNAL MODBUS ADDR must be set to 0
• Enter the External Address ranging from 1 – 127
• Select BACnet Baud Rate (9600 or 38400)
If selecting MODBUS protocol
• EXTERNAL BACnet ADDR must be set to 0
• Enter the External Address ranging from 1 – 246
Integration Guide
BACnet SETTINGS
• Baud Rate (9600 or 38400)
• Set all BACnet devices on an MS/TP network to consecutive MAC addresses, starting at 1,
so that there are no gaps between MAC address values.
MODBUS SETTINGS
• Baud Rate- 38400 (Fixed)
• 8 Data Bits
• 1 Stop Bit
• Even Parity
TO READ/WRITE PARAMETERS OVER BACnet:
• Baud rate must be set to 38400/9600
• All temperature values to be read according to the parameter value “Temperature
Units” either °F or °C

13
Please keep these instructions for future reference.
Equipment assembly and Wiring is required before using this Guide.
For assembly please consult Intelligen Assebly and Wiring Guide.
PRIOR ASSEMBLY NEEDED
IMPORTANT!
This Quick Start Guide is only for Intelligen Series XXKSJFS Model.
IMPORTANT!
Since product improvement is a continuing effort, we reserve the
right to make changes in specifications without notice.
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
US. Customer Service
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
Canada Customer Service
QUICK START GUIDE
INTELLIGEN 00049DFS
MARCH 2018*
*REPLACES JANUARY 2018
PART NO. 099483
S.No Property Name Property ID Type Service Mode RW/RO/WO
1 Date/Time 513 BACnet date-time
Time in UTC Yes RW
2Defrost Type 514
AIR -0
MTEL-1
LTEL-2
Yes RW
3 Defrost Style 515 TIMED-0, SMART-1,
DEMAND-2 Yes RW*
4 Refrigerant 516
R404A - 0, R507A - 1,
R407A - 2, R407C - 3,
R407F - 4, R22 - 5,
R448A - 6, R449A - 7
Yes RW
5Box Temperature Setpoint 517 Real No RW
6Box Temperature Setpoint
Differential 518 Real No RW
7 Box Load Mode Time Delay 519 Integer No RW
8 Low Superheat Setpoint 521 Real No RW
9Box Load Mode Maximum
Override Time 520 Integer No RW
10 Minimum Runtime 522 Integer No RW
11 Minimum Off Time 523 Integer No RW
12 Temperature Units 524 CELSIUS - 1,
FAHRENHEIT – 0 No RW
13 Pressure Units 525 PSIG – 0, KPA -1, BAR – 2 No RW
14 Drain Down Period 526 Integer No RW
15 Dual Coil Termination 527 Boolean Yes RW
17 Number of Defrosts 529 Integer No RW
18 Defrost 1 Schedule 530 Integer No RW*
19 Defrost 2 Schedule 531 Integer No RW*
20 Defrost 3 Schedule 532 Integer No RW*
21 Defrost 4 Schedule 533 Integer No RW*
22 Defrost 5 Schedule 534 Integer No RW*
23 Defrost 6 Schedule 535 Integer No RW*
24 Defrost 7 Schedule 536 Integer No RW*
25 Defrost 8 Schedule 537 Integer No RW*
26 Defrost 9 Schedule 538 Integer No RW*
27 Defrost 10 Schedule 539 Integer No RW*
28 Defrost 11 Schedule 540 Integer No RW*
29 Defrost 12 Schedule 541 Integer No RW*
30 Defrost Failsafe Time 542 Integer No RW
* Refer to Read Write Special Cases section
BACnet Mapping – “Global Settings Object Type”
OBJECT ID – 129

14
Please keep these instructions for future reference.
Equipment assembly and Wiring is required before using this Guide.
For assembly please consult Intelligen Assebly and Wiring Guide.
PRIOR ASSEMBLY NEEDED
IMPORTANT!
This Quick Start Guide is only for Intelligen Series XXKSJFS Model.
IMPORTANT!
Since product improvement is a continuing effort, we reserve the
right to make changes in specifications without notice.
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
US. Customer Service
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
Canada Customer Service
QUICK START GUIDE
INTELLIGEN 00049DFS
MARCH 2018*
*REPLACES JANUARY 2018
PART NO. 099483
S.No Property Name Property ID Type Service Mode RW/RO/WO
31 Defrost End Temperature
Setpoint 543 Real No RW
32 Refreeze Time Safety 544 Integer No RW*
33 Refreeze Suction Setpoint 545 Real No RW*
34 Alarm High Box Temperature
Setpoint 546 Real No RW
35 Alarm Low Box Temperature
Setpoint 547 Real No RW
36 Alarm Delay Time 548 Integer No RW
37 Alarm Door Open Time 549 Integer No RW
38 Country 550 USA-0, CANADA-1 Yes RW
39 Time Zone 551
MST-0, NST-1, AST-2,
EST-3, CST-4, MST-5, PST-
6, AKST-7, HAST-8, SST-
9, CHST-10, WAKT-11
Yes RW*
40 UTC Offset 552 Real Yes RW*
41 Follow DST 553 Boolean Yes RW
42 Operation Mode 554
OP_OFF-0,
OP_COOLING-1,
OP_PUMPDOWN-2,
OP_DEFROST-3,
OP_DRAIN-4,
OP_DELAY-5,
OP_BOXLOAD-6,
OP_FACTORY_TEST-9
OP_REFREEZE-10,
OP_SERVICE-11
No RO
43 Box Temperature 555 Real No
RO (Box temp thermis-
tor value of the iRC iIC
is attached with)
44 Force Defrost 559 Boolean No WO
45 Alarm System Startup Failure 562 Boolean No RO
46 Alarm Door Open 565 Boolean No RO
48 Number Of Unit Records 557 Integer No RO
49 System Custom Name 558 String No RW (Max 20 character
allowed)
50 Alarm High Box Temperature 560 Boolean No RO
51 Alarm Low Box Temperature 561 Boolean No RO
52 Alarm High Liquid Pressure 564 Boolean No RO
* Refer to Read Write Special Cases section
BACnet Mapping – “Global Settings Object Type”

15
Please keep these instructions for future reference.
Equipment assembly and Wiring is required before using this Guide.
For assembly please consult Intelligen Assebly and Wiring Guide.
PRIOR ASSEMBLY NEEDED
IMPORTANT!
This Quick Start Guide is only for Intelligen Series XXKSJFS Model.
IMPORTANT!
Since product improvement is a continuing effort, we reserve the
right to make changes in specifications without notice.
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
US. Customer Service
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
Canada Customer Service
QUICK START GUIDE
INTELLIGEN 00049DFS
MARCH 2018*
*REPLACES JANUARY 2018
PART NO. 099483
S.No Property Name Property ID Type Service Mode RW/RO/WO
53 Light Bar Enable 650 Integer No RW
54 External Modbus Address 651 Integer No RW
55 External BACnet Address 652 Integer No RW
56 Condenser Wired Address 654 Integer Yes RW
57 12/24 Hour Clock 656 Integer Yes RW
58 BACnet Baudrate 658 Integer No RW
59 Service Mode 659 Integer No RW
60 Primary EV Address 660 Integer Yes RW*
* Refer to Read Write Special Cases section
BACnet Mapping – “Global Settings Object Type”

16
Please keep these instructions for future reference.
Equipment assembly and Wiring is required before using this Guide.
For assembly please consult Intelligen Assebly and Wiring Guide.
PRIOR ASSEMBLY NEEDED
IMPORTANT!
This Quick Start Guide is only for Intelligen Series XXKSJFS Model.
IMPORTANT!
Since product improvement is a continuing effort, we reserve the
right to make changes in specifications without notice.
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
US. Customer Service
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
Canada Customer Service
QUICK START GUIDE
INTELLIGEN 00049DFS
MARCH 2018*
*REPLACES JANUARY 2018
PART NO. 099483
S.No Property Name Property ID Type RW/RO/WO
1 Low superheat setpoint 566 Real RO
2 Short unit name 594 String RO
3 EV Fan Control Style 596 Integer RW
4 EV Fan Stir Enable 597 Integer RW*
5 EV Fan Stir Cycle Frequency 598 Integer RW*
6 EV Fan Stir Duty Cycle 599 Integer RW*
7 EV Fan Speed Off Cycle 600 Integer RW*
8 Box Temperature Sensor Calibration 603 Real RO
9 Box Suction Temperature Sensor Calibration 604 Real RO
10 Box Suction Pressure Sensor Calibration 605 Real RO
11 EV Auxiliary Temperature Sensor Calibration 606 Real RO
12 EV Coil Temperature Sensor Calibration 607 Real RO
13 EXV Step Position 609 Integer RO
14 EV Suction Temperature 615 Real RO
15 EV SST 616 Real RO
16 EV Suction Pressure 617 Real RO
17 EV Superheat Temperature 618 Real RO
18 EV Primary Temperature Sensor 619 Real RO
19 EV Auxiliary Temperature Sensor 620 Real RO
20 EV Coil Temperature Sensor 621 Real RO
21 Error 1 box temperature 571 Boolean RO
22 Error 2 coil temperature 572 Boolean RO
23 Error 3 evaporator suction temperature sensor 573 Boolean RO
24 Error 4 evaporator suction pressure sensor 574 Boolean RO
25 Error 11 Control circuit open 581 Boolean RO
26 Error 12 Comm wiring 582 Boolean RO
27 Error 14 power supply low 584 Boolean RO
28 Error 15 power supply high 585 Boolean RO
29 Error 16 low superheat 586 Boolean RO
BACnet Mapping – “Unit Local Settings Object Type”
* Refer to Read Write Special Cases section

17
Please keep these instructions for future reference.
Equipment assembly and Wiring is required before using this Guide.
For assembly please consult Intelligen Assebly and Wiring Guide.
PRIOR ASSEMBLY NEEDED
IMPORTANT!
This Quick Start Guide is only for Intelligen Series XXKSJFS Model.
IMPORTANT!
Since product improvement is a continuing effort, we reserve the
right to make changes in specifications without notice.
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
US. Customer Service
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
Canada Customer Service
QUICK START GUIDE
INTELLIGEN 00049DFS
MARCH 2018*
*REPLACES JANUARY 2018
PART NO. 099483
S.No Property Name Property ID Type RW/RO/WO
30 Error 18 evaporator auxiliary temperature sensor 588 Boolean RO
31 Error 19 replace battery 589 Boolean RO
32 Error 20 log disrupted 590 Boolean RO
33 Error 22 RCBUI failure 592 Boolean RO
34 Alarm input fault 563 Boolean RO
35 Object Installed 595 Boolean RO
36 Error 26 EV Connection Lost 622 Boolean RO
37 EV Length of Last Defrost 623 Integer RO
38 EV RCB Control Voltage 624 Real RO
BACnet Mapping – “Unit Local Settings Object Type”
* Refer to Read Write Special Cases section
ERRORS FOR READ/WRITE PROPERTIES:
- ERROR_CODE_UNKNOWN_PROPERTY– If the property address does not exist in the system.
- ERROR_CODE_WRITE_ACCESS_DENIED – Invalid Value (i.e. within the range some intermediate values are not valid).
- ERROR_CODE_VALUE_OUT_OF_RANGE - If the values are not in the specified range.

18
Please keep these instructions for future reference.
Equipment assembly and Wiring is required before using this Guide.
For assembly please consult Intelligen Assebly and Wiring Guide.
PRIOR ASSEMBLY NEEDED
IMPORTANT!
This Quick Start Guide is only for Intelligen Series XXKSJFS Model.
IMPORTANT!
Since product improvement is a continuing effort, we reserve the
right to make changes in specifications without notice.
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
US. Customer Service
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
Canada Customer Service
QUICK START GUIDE
INTELLIGEN 00049DFS
MARCH 2018*
*REPLACES JANUARY 2018
PART NO. 099483
Modbus Register Mapping
TO READ/WRITE PARAMETERS OVER EXTERNAL MODBUS:
• Required Baud rate fixed to 38400
• Function codes
• Read Holding Registers – 0x03
• Write Holding Registers – 0x06
• All temperature values to be read according to the parameter value “Temperature Units” either °F or °C
Field Name Data Address Type Quantity of Registers Decoding Method RO/RW?
System Custom Name 0x4000 String 10 ASCII characters sent
in data bytes
RW (write Multiple
register)
Operation Mode 0x400A Integer 1
OP_OFF-0, OP_
COOLING-1,
OP_PUMPDOWN-2
OP_DEFROST-3,
OP_DRAIN-4,
OP_DELAY-5,
OP_BOXLOAD-6,
OP_FACTORY_TEST-
9 OP_REFREEZE-10,
OP_SERVICE-11
RO
Date/Time Type 0x400B Integer 1 Always 2 RO
Date/Time 0x400C Integer 4
Time in UTC,
Byte 1 – Year MSB,
Byte 2 – Year LSB,
Byte 3 –
Month, Byte
4 – Day, Byte
5 – Hour, Byte
6 – Minutes, Byte
7 – Seconds, Byte
8 – Week Day (0-4)
RW
Defrost Type 0x4010 Integer 1
AIR -0,
MTEL-1,
LTEL-2
RW
Defrost Style 0x4011 Integer 1
TIMED - 0,
SMART - 1,
DEMAND - 2
RW
Refrigerant 0x4012 Integer 1
R404A - 0, R507A - 1,
R407A - 2, R407C - 3,
R407F - 4, R22 - 5,
R448A - 6, R449A - 7
RW
Box Temperature Setpoint 0x4013 Signed Integer 1
Real number multiplied
by 10; Example:
Byte 1 – 0x01
Byte 2 – 0x5E
To be read as 35.0 F
RW
Box Temperature Setpoint
Differential 0x4014 Integer 1 Real number multiplied
by 10 RW
Box Load Mode Time Delay 0x4015 Integer 1 Unit – Minutes RW
Box Load Mode Maximum
Override Time 0x4016 Integer 1 Unit – Minutes RW

19
Please keep these instructions for future reference.
Equipment assembly and Wiring is required before using this Guide.
For assembly please consult Intelligen Assebly and Wiring Guide.
PRIOR ASSEMBLY NEEDED
IMPORTANT!
This Quick Start Guide is only for Intelligen Series XXKSJFS Model.
IMPORTANT!
Since product improvement is a continuing effort, we reserve the
right to make changes in specifications without notice.
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
US. Customer Service
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
Canada Customer Service
QUICK START GUIDE
INTELLIGEN 00049DFS
MARCH 2018*
*REPLACES JANUARY 2018
PART NO. 099483
Modbus Register Mapping
TO READ/WRITE PARAMETERS OVER EXTERNAL MODBUS (cont.)
Field Name Data Address Type Quantity of Registers Decoding Method RO/RW?
Low Superheat Setpoint 0x4017 Signed Integer 1 Real number multiplied
by 10 RW
Minimum Runtime 0x4018 Integer 1 Unit – Minutes RW
Minimum Off Time 0x4019 Integer 1 Unit – Minutes RW
Temperature Units 0x401A Integer 1 CELSIUS – 1
FAHRENHEIT – 0 RW
Pressure Units 0x401B Integer 1
PSIG – 0
KPA -1
BAR – 2
RW
Drain Down Period 0x401C Integer 1 Unit – Minutes RW
Dual Coil Termination 0x401D Integer 1 1-Yes/ 0-No RW
Number of Defrosts 0x401F Integer 1 1 to 12 RW
Defrost 1 Schedule 0x4020 Integer 1
Time in minutes since
12 am; Example- Byte
1 – 02
Byte 2 – D0
720 minutes in decimal
for 12 pm
RW*
Defrost 2 Schedule 0x4021 Integer 1 Same as Defrost 1
schedule RW*
Defrost 3 Schedule 0x4022 Integer 1 Same as Defrost 1
schedule RW*
Defrost 4 Schedule 0x4023 Integer 1 Same as Defrost 1
schedule RW*
Defrost 5 Schedule 0x4024 Integer 1 Same as Defrost 1
schedule RW*
Defrost 6 Schedule 0x4025 Integer 1 Same as Defrost 1
schedule RW*
Defrost 7 Schedule 0x4026 Integer 1 Same as Defrost 1
schedule RW*
Defrost 8 Schedule 0x4027 Integer 1 Same as Defrost 1
schedule RW*
Defrost 9 Schedule 0x4028 Integer 1 Same as Defrost 1
schedule RW*
Defrost 10 Schedule 0x4029 Integer 1 Same as Defrost 1
schedule RW*

20
Please keep these instructions for future reference.
Equipment assembly and Wiring is required before using this Guide.
For assembly please consult Intelligen Assebly and Wiring Guide.
PRIOR ASSEMBLY NEEDED
IMPORTANT!
This Quick Start Guide is only for Intelligen Series XXKSJFS Model.
IMPORTANT!
Since product improvement is a continuing effort, we reserve the
right to make changes in specifications without notice.
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
US. Customer Service
Normal Business Hours – 8:00 AM – 8:00 PM EDT
[phone]
After Hours (after 5:00 PM EDT, weekends and holidays)
[phone]
heatcraft.com/intelligen/support
[e-mail]
Canada Customer Service
QUICK START GUIDE
INTELLIGEN 00049DFS
MARCH 2018*
*REPLACES JANUARY 2018
PART NO. 099483
Modbus Register Mapping
TO READ/WRITE PARAMETERS OVER EXTERNAL MODBUS (cont.)
Field Name Data Address Type Quantity of Registers Decoding Method RO/RW?
Defrost 11 Schedule 0x402A Integer 1 Same as Defrost 1
schedule RW*
Defrost 12 Schedule 0x402B Integer 1 Same as Defrost 1
schedule RW*
Defrost Failsafe Time 0x402C Integer 1 Unit – Minutes RW
Defrost End Temperature 0x402D Integer 1 Real number multiplied
by 10 RW
Refreeze Time Safety 0x402E Integer 1 Unit – Minutes
RW*
Refreeze Suction Setpoint 0x402F Signed Integer 1 Real number multiplied
by 10
Alarm High Box Temperature 0x4030 Signed Integer 1 Real number multiplied
by 10 RW
Alarm Low Box Temperature 0x4031 Signed Integer 1 Real number multiplied
by 10 RW
Alarm Delay Time 0x4032 Integer 1 Unit – Minutes RW
Alarm Door Open Time 0x4033 Integer 1 Unit – Minutes RW
Country 0x4034 Integer 1 USA-0
CANADA-1 RW
Time Zone 0x4035 Integer 1
MST-0, NST-1, AST-2,
EST-3, CST-4, MST-5,
PST-6, AKST-7, HAST-
8, SST-9, CHST-10,
WAKT-11
RW*
UTC Offset 0x4036 Signed Integer 1 Real number multiplied
by 10 RW*
Follow DST 0x4037 Integer 1 1 – YES, 0 – NO RW
12/24 Hour Clock 0x4038 Integer 1 0 – 12, 1 – 24 RW
Number of Units 0x403A Integer 1 RO
Controller Address 0x403B Integer 1 RO
Box Temperature 0x403C Signed Integer 1 Real number multiplied
by 10
RO (Box temp thermis-
tor value of the iRC iIC
is attached with)