HEIDELBERG Wallbox Home Eco User manual

Heidelberg Wallbox Home Eco
Operating manual
00.999.3018/01

A Operating manual
Operating manual ......................................................................................................................... A.1.1
1 Operating manual ..................................................................................................................... A.1.1
1.1 Safety ............................................................................................................................. A.1.1
1.2 Cleaning the Wallbox ..................................................................................................... A.1.1
1.3 Specifications ................................................................................................................. A.1.1
1.4 Operation ....................................................................................................................... A.1.2
1.5 Diagnostics .................................................................................................................... A.1.3
1.6 Contact address/Customer Sales Representative ......................................................... A.1.4
1.7 Environment ................................................................................................................... A.1.4
Main chapter overview
00.999.3018/01 A. 1

Main chapter overview
A. 2 00.999.3018/01

Operating manual
1 Operating manual
1.1 Safety
Before installing and starting up the Wallbox, please
carefully read the enclosed safety instructions.
1.2 Cleaning the Wallbox
Do not use any aggressive cleaners (e.g. benzine sol‐
vents, acetone, ethanol, spirit glass cleaner) to clean
the Wallbox and especially the plastic panel. These
can attack/damage the surface.
Permissible cleaners are mild detergent solutions
(rinsing solution, neutral cleaner) and a soft, moist‐
ened cloth.
1.3 Specifications
Designation Technical specifications
Regulations IEC 61851-1
Charging capacity type 3 up to 11 kW
Nominal voltage 230 V / 400 V / 1/3 AC
Nominal current up to 16 A
adjustable from 6 A to 16 A
in 2 A increments
Nominal frequency 50 Hz
Connection method Spring clip method
Charging connection/
coupler
Type 2
Length of charging cable 3.5 m, 5 m or 7.5 m
Operation/status informa‐
tion
Pushbutton with LED
Protection rating IP54
Residual current detection AC 30 mA, DC 6 mA
Ambient temperature -25 C to +40 C
Ventilation No ventilation required
Protection class I
Overvoltage category III
Weight approx. 8 kg
Tab. 1
00.110.9714-000UTKENU_02
Operating manual
00.999.3018/01 A.1.1

1.4 Operation
1
2
00.779.2713-000GRAUND_00
Fig. 1 Heidelberg Wallbox Home Eco
1Pushbutton/LED combination
2Nameplate
1. Completely unwind the charging cable from the
Wallbox.
2. Remove the cover from the coupler of the charg‐
ing cable.
3. Plug the charging cable into the vehicle.
As soon as you have plugged the charging cable into
the vehicle, the Wallbox switches to "ready" and the
LED lights up green.
After approx. 12 min in the ready mode without being
connected to a vehicle, the Wallbox changes into the
standby mode and the LED goes out.
Wake up option 1:
● When the charging cable is plugged into the ve‐
hicle while the Wallbox is in the standby mode, it
automatically switches to the ready mode. The
LED lights up green.
Wake up option 2:
● When the button is pressed (without connected
vehicle), the Wallbox changes from the standby
mode to the ready mode. The LED lights up
green and the charging cable can now be
plugged into the vehicle.
Note
If an external blocking device is used,
when the vehicle is connected, it checks
whether there is an external block (e.g.
by means of a key switch or similar). As
long as the external device has not en‐
abled the Wallbox, the LED lights up yel‐
low and no charging takes place. After
the external device has enabled the
Wallbox, the LED lights up green.
Charging process
When you have plugged in the charging cable, charg‐
ing of the vehicle can start. The LED blinks green dur‐
ing charging.
When the vehicle has stopped charging, the Wallbox
terminates the charging process. The LED lights up
green.
These two operating statuses may be repeated a num‐
ber of times during a complete charging cycle.
End of charging
When the charging process is finished, you must un‐
plug the charging cable from the vehicle and close the
cover on the cable. You must then wind up the charg‐
ing cable onto the Wallbox.
Operating manual
A.1.2 00.999.3018/01

Note
If the charging cable is not wound up and
lies loosely on the ground, someone
may trip over it.
When winding the cable, make sure you
do not pull it too hard or wind it too tightly.
Repeatedly pulling too hard or winding
too tightly can lead to cable breakages.
Stopping the charging process
The charging process cannot be stopped with the but‐
ton (Fig. 1/1). There are three ways of stopping the
charging process:
● Stop the charging process with the vehicle's op‐
erating controls. Instructions on this are given in
the vehicle's operating manual.
● Disconnect the Wallbox from the power supply by
disengaging the building's circuit breakers.
● If the Wallbox has an external blocking device,
you can use it to stop the charging process.
1.5 Diagnostics
Wallbox does not react
If the Wallbox does not react after the charging cable
has been plugged in or after pressing the button
(Fig. 1/1), please check the building's power supply
(circuit breakers, residual current circuit breaker).
LED lights up yellow
If an external blocking device is used, when the vehicle
is connected, it checks whether there is an external
block (e.g. by means of a key switch or similar). As long
as the external device has not enabled the Wallbox,
the LED lights up yellow and no charging takes place.
● Switch off the external blocking device.
After the external device has enabled the Wallbox, the
LED lights up green.
LED blinks alternately yellow/red:
Residual current circuit breaker in the Wallbox has
been triggered.
● Make a visual inspection of the Wallbox, the
charging cable, and the vehicle.
● To reset the residual current circuit breaker,
press the button (Fig. 1/1) for longer than 3 sec‐
onds. The LED flashes green.
After approx. 4 seconds, the Wallbox is ready for op‐
eration and the LED lights up green.
LED blinks yellow (blink sequence 50 % on / 50 % off)
Possible cause of the fault: overheating.
● You do not need to intervene.
After a self-test and elimination of the malfunction, the
LED lights up green.
Operating manual
00.999.3018/01 A.1.3

LED blinks yellow (blink sequence 90 % on / 10 % off)
Possible cause of the fault: supply voltage is too high
or too low.
● You do not need to intervene.
After a self-test and elimination of the malfunction, the
LED lights up green.
LED blinks yellow (blink sequence 10 % on / 90 % off)
Faulty communication with the vehicle or the maxi‐
mum preset current has been exceeded.
● Check that the charging cable is correctly
plugged into the vehicle.
After a self-test and elimination of the malfunction, the
LED lights up green.
LED lights up continuously red:
Internal malfunction of the Wallbox.
● Disconnect the charging cable from the vehicle.
● Disconnect the Wallbox from the power supply by
switching off the respective circuit breakers of the
building.
Wait approx. 1 minute and then re-engage the
circuit breakers.
After a self-test and elimination of the malfunction, the
LED lights up green.
● Reconnect the charging cable to the vehicle.
Troubleshooting
If the above malfunctions continue, please contact our
hotline.
1.6 Contact address/Customer Sales Representative
Hotline: [phone]
E-mail [email protected]
Contact language: German and English.
Website: https://wallbox.heidelberg.com/
1.7 Environment
00.779.2716-000GRAUND_00
Fig. 2
This device is used for charging electrically powered
vehicles and is thus regulated by EU Directive
2012/19/EU on waste electrical and electronic equip‐
ment (WEEE).
Its disposal must comply with the national and regional
regulations for electrical and electronic equipment.
Waste equipment and batteries must not be disposed
of by putting them in household or bulky waste. The
device should be made inoperative before disposal.
Please dispose of the packaging material in the usual
collection containers for cardboard, paper, and plas‐
tics for your region.
Operating manual
A.1.4 00.999.3018/01