Heinner HEM-1100BK User manual

ESPRESSO MAKER
Model: HEM-1100BK
www.heinner.com
Espresso maker with high pressure pump (15 bar)
Capacity: 1.5 L
Color: Black
Power: 1100 W

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Thank you for purchasing this product!
I. INTRODUCTION
Before using the appliance, please read carefully this instruction manual and keep it for future
reference.
This instruction manual is designed to provide you with all required instructions related to the
installation, use and maintenance of the appliance.
In order to operate the unit correctly and safety, please read this instruction manual carefully before
installation and usage.
II. CONTENT OF YOUR PACKAGE
Espresso maker
User manual
Warranty card

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1. Read all instructions.
2. Before using check that the voltage of wall outlet corresponds to rated voltage
marked on the rating plate.
3. This appliance has been incorporated with a grounded plug. Please ensure the wall
outlet in your house is well earthed.
4. To protect against fire, electric shock and injury to persons do not immerse cord, plug,
in water or other liquid.
5. Remove plug from wall outlet before cleaning and when not in use. Allow appliance cool
down completely before taking off, attaching components or before cleaning.
6. Do not operate any appliance with a damaged cord or plug or after the appliance
malfunctions, or is dropped or damaged in any manner. Return appliance to the nearest
authorized service facility for examination, repair or electrical or mechanical adjustment.
7. The use of accessory attachments not recommended by the appliance manufacturer may
result in fire, electric shock or injury to persons.
8. Place appliance on flat surface or table, do not hang power cord over the edge of table or
counter.
9. Ensure the power cord do not touch hot surface of appliance.
10. Do not place the coffee maker on hot surface or beside fire in order to avoid to be
damaged.
11. To disconnect, remove plug from wall outlet. Always hold the plug. But never pull the
cord.
12. Do not use appliance for other than intended use and place it in a dry environment.
13. Be careful not to get burned by the steam.
14. Do not touch the hot surface of appliance (such as steam wand, and the steel mesh just
boiling). Use handle or knobs.
15. Do not let the coffee maker operate without water.
16. Do not remove the metal funnel when appliance is brewing coffee.
17. Connect plug to wall outlet before using and turn any switch off before plug is removed
from wall outlet.
18. This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless they
have been given supervision or instruction concerning use of the appliances by a person
responsible for their safety.
19. Children should be supervised to ensure that they do not play with the appliance.
20. This appliance is intended to be used ONLY in household.
21. Do not use outdoors
III. SAFETY PRECAUTIONS

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Control panel:
IV. PRODUCT DESCRIPTION

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V. USING INSTRUCTION
Before first use:
To ensure the first cup of coffee tastes excellent, you should rinse the coffee maker with
warm water as following:
1. Pull out the water tank at the right side of the coffee maker. Pour water into water
tank, the water level should not exceed the “MAX” mark in the tank. Put the water
pipe into the water tank then insert it into the coffee maker.
Note: the appliance is supplied with a removable tank for easy cleaning, you can fill the tank
with water firstly, and then insert the tank into the appliance.
2. Set steel mesh into metal funnel (no coffee in steel mesh), then insert the funnel into
the appliance from the “Insert” position, and you can fix them into coffee maker
firmly by turning it anticlockwise until it is at the “Lock” position.
3. Place an espresso cup you have prepared on removable cup shelf. Make sure the
steam control knob is at the minimum position.
Note: As the appliance is not equipped with any cup or jug, prepare your own jug or cup.
4. Connect into power source, press down the ON/OFF button “ ” to turn on the unit.
The power indicator (red) will be illuminated.
5. Press down the pump control button “ ”, the pump will pump water, when there is
water flowing out and close the pump by pressing the pump control button “ ”
again.
6. Make sure the pump control and coffee/steam button is on the higher position and
wait for a moment, the appliance begins to be pre-heated until the ready indicator
(green) illuminate, it means that the pre-heating is finished.
7. Press the pump control button “ ” to the lower position , and water will flow out.
8. After water has flown for 1 minute, press the pump control button “ ” to the higher
position, you can pour out the water in each container then clean them thoroughly,
now you can start brewing coffee.

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Note: There may be noise when pumping the water for the first time, it is normal, as the
appliance is releasing the air in the appliance. After about 20s, the noise will disappear.
Pre-heating:
To make a cup of good hot Espresso coffee, it is recommended to preheat the appliance
before making coffee, including the funnel and cup, so that the coffee flavour will not be
influenced by the cold parts.
1. Remove the removable water tank and fill it with desired water, the water level should
be between the “MAX” mark and the “MIN” mark in the tank. Then insert the tank
into the appliance properly.
2. Set steel mesh into metal funnel, then insert the funnel into the appliance from the
“INSERT →” position, and you can fix them into coffee maker firmly by turning it
anticlockwise until it is at the “∣” position. (See fig. 1).
3. Place an espresso cup you have prepared on removable cup shelf.
4. Then connect the appliance into power supply. Make sure the steam control knob is at
the minimum position.
5. Press the ON/OFF button “ ” to turn on the unit, the power indicator (red) will
illuminate, make sure the “ ” and “ ” button is on the higher position.
6. Press down the pump control button to the lower position which is the “ ” position,
when there is water flowing out, close the pump immediately by pressing the pump
control button again to the higher position of “ ”. The purpose of the step is to
pump the water of the tank into the housing.
7. When the ready indicator (green) is illuminated, you should press down the pump
control button to the lower position which is the “ ” position again, there will be
hot water flowing out.

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8. After water has flown for 20S, press the pump control button “ ”. The pre-heating
is finished.
AUTOMATIC POWER OFF FUNCTION
1. After pressing power switch, if there is no any operation within 29 minutes, the unit will
power off automatically.
2. Press the coffee/steam button to lower position, if there is no any operation within 29
minutes, the unit will power off automatically.
Make an espresso:
1. Remove the funnel by turning it clockwise.
2. Add ground coffee to steel mesh with measuring spoon, a spoon ground coffee
power can make about a cup of top-grade coffee, then press the ground coffee
powder tightly with the tamper.
3. Then insert the funnel into the appliance from the “INSERT →” position, and you
can fix them into coffee maker firmly by turning it anticlockwise until it is at the “∣”
position. (See fig. 1).
4. Pour out the hot water in the cup. Then place the hot cup (yourself cup) on
removable cup shelf.
5. Make sure the steam control knob is at the minimum position, and the coffee/steam
button is on the higher position
6. At the time, the ready indicator (green) is illuminated, once the green lamp
illuminate, you should press down the pump control button to the lower position
which is the “ ” position, wait a moment, there will be coffee flowing out.
7. You should press and release the pump control button to the higher position which is
the “ ” position manually when desired coffee is obtained or the colour of coffee
changes weak obviously.
8. After finishing making coffee, press the ON/OFF button “ ”, and the power indicator
and ready indicator go out and the coffee maker stops working, your coffee is ready
now.
WARNING: do not leave the coffee maker unattended during making coffee, as you need
operate manually sometimes.

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Note: During brewing coffee or making steam, it is normal that the ready indicator is likely to
extinguish, it only means that the heater is heating up to keep the temperature at the
standard range.
9. You can take the metal funnel out by turning clockwise, then pour the coffee residue
out with the steel mesh pressed by press bar.
10. Let them cool down completely, then rinse under running water
Make a cappuccino:
You can get a cup of cappuccino by topping a cup of espresso with frothing milk.
Note: during making steam, the metal funnel must be assembled in position.
1. Prepare espresso first with container big enough according to the part “MAKE
ESPRESSO COFFEE”, and make sure that the steam control knob is at the minimum
position.
2. Press down the coffee/steam button to the lower position which is the “ ”
position, waiting for until the ready indicator (green) illuminate.
3. Fill a jug with about 100 grams of milk for each cappuccino to be prepared, you are
recommended to use whole milk at refrigerator temperature (not hot!).
4. In order to get better milk foam performance, you are recommended to keep steam
knob open position for approx 15s, since the early steam contains too much water.
then keep the knob in stop and conduct next step.
Note: please insert the steam wand into the empty cup at least two centimeters before turn
steam knob open. never touch steam outlet during steam jetting and be careful not to burnt.
keep the steam knob in stop position after finish this step.
5. Insert the steam wand into the milk about two centimeters, then turn the steam
control knob slowly in anti-clockwise, steam will come out from the steam wand.
Froth milk is produced by moving vessel round from up to down.
Note: never turn the steam control knob rapidly, as the steam will accumulate rapidly in
short time which may increase the potential of the risk of explosion.
6. When the required purpose is reached, you can turn the steam control knob to the
minimum position.
Note: clean steam outlet with wet sponge immediately after steam stops generating, but care
not to be burnt!
7. Press and release the ON/OFF button “ ” to cut off the power source.

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8. Pour the frothed milk into the espresso prepared, now the cappuccino is ready.
Sweeten if desired, sprinkle the froth with a little cocoa powder.
Note: after steaming, we recommend you allow the maker to cool down at least for 5 min
before making coffee again. Otherwise burnt odor may occurred in your Espresso coffee. If
you want to make coffee immediately, follow the next steps: First, press and release the
steam/coffee button to the higher position; dip the steam wand into a cup; secondly, press
the pump control button down to the lower position and turn on the steam control knob and
there will be water flow out from steam wand and funnel; after the ready indicator
extinguish, press and release the pump control button to the higher position, then turn the
steam control knob to minimum position. When the ready indicator illuminate, you can start
to brew coffee again.
Frorhing milk/ producing steam to heat liquids:
The steam wand can be used to froth milk and make hot beverages like drinking chocolate,
water or tea.
1. Remove the removable tank and fill it with desired water, the water level should not
exceed the “MAX” mark in the tank. Then insert the tank into the appliance properly.
2. Then connect the appliance to power supply.
3. Press down the ON/OFF button “ ” to turn on the unit, the power indicator (red)
illuminate.
4. Press down the pump control button to the lower position which is the “ ”
position, make sure the coffee/steam button is at the higher position which is the
“ ” position, the pump will pump water, when there is water flowing out, close the
pump immediately.
5. Press down the coffee/steam button to the lower position which is the “ ” position
and wait a moment, the appliance begins to heat until the green lamp illuminate, it
means the heating is finished.
6. Dip the steam wand into the liquid to be heated. If you want to froth milk, dip the
steam wand about 2 centimeters into the milk. Turn the steam control knob in
anti-clockwise slowly to start making steam.
7. Then the desired result is got, you can turn the steam control knob to the minimum
position.
8. Press and release the ON/OFF button “ ” to cut off the power source.
9.

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VI. CLEANING AND MAINTENANCE
1. Cut off power source and let the coffee maker cool down completely before
cleaning.
2. Clean housing of coffee maker with moisture-proof sponge often and clean
water tank, drip tray and removable shelf regularly then dry them.
Note: Do not clean with alcohol or solvent cleanser. Never immerse the housing in
water for cleaning.
3. Detach the metal funnel by turning it clockwise, get rid of coffee residue
inside, then you can clean it with cleanser, but at last you must rinse with clear
water.
4. Clean all the attachments in the water and dry thoroughly.
Cleaning minearal deposits:
1. To ensure your coffee maker can operate efficiently, internal piping is clean and
the peak flavor of coffee, you should clean away the mineral deposits left
every 1-2 months
2. Fill the tank with water and descaler to the MAX level (the proportion of water
and descaler is 4:1, details refers to the instruction of descaler. Please use
“household descaler”, you can use the citric acid (obtainable from chemist’s or
drug stores) instead of the descaler (one hundred parts of water and three
parts of citric acid).
3. According to the program of pre-heating, put the metal funnel (no coffee
powder in it) and carafe (jug) in place. Brew water per “PRE-HEATING”.
4. Press down the ON/OFF button “ ” to turn on the unit, the power indicator
(orange) will be illuminated, you should press the pump control button to the
lower position which is the “ ” position, make sure the coffee/steam
button is on the higher position which is the “ ” position, when there is
water flowing out and close the pump by pressing the pump control button
again to the “ ” position, and wait for a moment, the coffee maker begins to
be heated.
5. When the ready indicator (green) illuminate, it shows the heating is finish.
Pressing down the pump control button to the lower position which is the
“ ” position and make make two cups coffee (about 2Oz). Then close the
pump and wait for 5s.
6.