Helmer Scientific i.Series Pro Series User manual

360391/A
Platelet Agitator Service Manual
i.Series®-Pro Models
Countertop
PF15-Pro
PF48-Pro
PF96-Pro

Document Updates
The document is furnished for information use only, is subject to change without notice and should not be construed as a commitment
by Helmer Scientic. Helmer Scientic assumes no responsibility or liability for any errors or inaccuracies that may appear in the
informational content contained in this material. For the purpose of clarity, Helmer Scientic considers only the most recent revision of
this document to be valid.
Notices and Disclaimers
Condential / Proprietary Notices
Use of any portion(s) of this document to copy, translate, disassemble or decompile, or create or attempt to create by reverse
engineering or otherwise replicate the information from Helmer Scientic products is expressly prohibited.
Copyright and Trademark
Helmer®, i.Series®, AgiTrak™ and Rel.i™ are registered trademarks or trademarks of Helmer, Inc. in the United States of America.
Copyright © 2019 Helmer, Inc. All other trademarks and registered trademarks are the property of their respective owners.
Helmer, Inc., doing business as (DBA) Helmer Scientic and Helmer.
Disclaimer
This manual is intended as a guide to provide the operator with necessary instructions on the proper use and maintenance of certain
Helmer Scientic products.
Any failure to follow the instructions as described could result in impaired product function, injury to the operator or others, or void
applicable product warranties. Helmer Scientic accepts no responsibility for liability resulting from improper use or maintenance of its
products.
The screenshots and component images appearing in this guide are provided for illustrative purposes only, and may vary slightly from
the actual software screens and/or product components
Helmer Scientic
14400 Bergen Boulevard
Noblesville, IN 46060 USA
www.helmerinc.com Part No. 360391/ Rev A
Document History
Revision Date CO Supersession Revision Description
A 22 JUL 2019 14834 N/A Initial Release
* Date submitted for Change Order review. Actual release date may vary.

Helmer Scientic Platelet Agitator Service Manual
360391/A ii
Contents
1 About this Manual................................................................................................ 3
1.1 Intended Audience ..........................................................................................3
1.2 Model Reference............................................................................................3
1.3 Intended Use...............................................................................................3
1.4 Safety Symbols and Precautions ............................................................................... 3
1.5 Avoiding Injury..............................................................................................4
1.6 Product Labels .............................................................................................5
2 InstallationandConguration ...................................................................................... 6
2.1 Location Requirements.......................................................................................6
2.2 Connect Power Supply .......................................................................................6
2.3 Mounting Brackets ..........................................................................................6
2.4 Placement Leveling and Setup .................................................................................7
2.5 CongurePlateletAgitatorforUseinaPlateletIncubator(Optional) .................................................... 7
2.6 StorageConguration ........................................................................................8
2.7 External Monitoring Devices ...................................................................................9
2.8 Alarm Reference...........................................................................................10
3 Maintenance.....................................................................................................11
3.1 Remove / Replace Trolley.....................................................................................11
3.2 Motion Alarm Test .......................................................................................... 12
3.3 Test and Replace MotionAlarm Back-up Battery .................................................................. 12
3.4 Clean Agitator .............................................................................................12
4 Troubleshooting ................................................................................................ 13
4.1 GeneralOperationProblems .................................................................................13
4.2 Alarm Activation Problems ................................................................................... 13
5 Parts .......................................................................................................... 14
Appendix A: Wiring Diagram.......................................................................................... 16
Appendix B: Warranty ............................................................................................... 17

Helmer Scientic Platelet Agitator Service Manual
360391/A 3
1 About this Manual
1.1 Intended Audience
This manual provides information on how to use the platelet agitator Pro. It is intended for use by end users of the platelet agitator
and authorized service technicians.
1.2 Model Reference
ThismanualcoversallProSeriesplateletagitatorswhichmaybeidentiedbysizeormodelnumber.
1.3 Intended Use
Note
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications.Operationofthisequipmentinaresidentialareaislikelytocauseharmfulinterferenceinwhichcasethe
user will be required to correct the interference at his own expense.
Helmer platelet agitators are intended to provide controlled agitation required for the storage of platelet products.
The devices are intended to be operated by personnel who have procedures in place for meeting FDA, AABB, EU or any other
applicable regulations for the processing and storage of platelet products.
1.4 Safety Symbols and Precautions
Symbols and precautions found in this document
The following symbols are used in this manual to emphasize certain details for the user:
Task Indicates procedures which need to be followed.
Note Provides useful information regarding a procedure or operating technique when using Helmer
Scienticproducts.
NOTICE Advises the user against initiating an action or creating a situation which could result in damage to
equipment; personal injury is unlikely.
CAUTION Advises the user against initiating an action or creating a situation which could result in damage
to equipment or impair the quality of the products or cause minor injury.
WARNING Advises the user against initiating an action or creating a situation which could result in damage
to equipment and serious personal injury to a patient or the user.
Authorized representative in the European Community
EC REP

Helmer Scientic Platelet Agitator Service Manual
360391/A 4
Symbols found on the units
The following symbols may be found on the agitator or agitator packaging:
0086
CEMark(Europeanunitsonly) Earth / ground terminal
Caution: Risk of damage to equipment or
danger to operator Protective earth / ground terminal
Caution: Hot surface Product falls under the scope of the WEEE (WasteElectricalandElectronicEquipment)
directive.
Caution: Shock / electrical hazard
1.5 Avoiding Injury
Review safety instructions before installing, using, or maintaining the equipment.
♦Before moving unit, remove contents from the drawers.
♦Do not open multiple drawers at the same time.
♦Before moving unit, disconnect the DC power cord and secure the cord.
♦When moving unit, use assistance from a second person.
♦Never physically restrict any moving component.
♦Avoid removing electrical service panels and access panels unless so instructed.
♦Keep hands away from pinch points when agitation motion is enabled.
♦Avoid sharp edges when working inside the electrical compartment.
♦Ensure biological materials are stored at recommended temperatures determined by standards, literature, or good
laboratory practices.
♦Proceed with caution when adding and removing samples from the platelet agitator.
♦Use only manufacturer supplied power supply/cord when operating stand-alone or within incubator.
♦ UsingtheequipmentinamannernotspeciedbyHelmerScienticmayimpairtheprotectionprovidedbytheequipment..
♦ Theplateletagitatorisnotconsideredtobeastoragecabinetforammableorhazardousmaterials.
CAUTION
Decontaminatepartspriortosendingforserviceorrepair.ContactHelmerScienticoryourdistributorfor
decontamination instructions and a Return Authorization Number.