HIK VISION DS-C12L Series User manual

Video Wall Controller
User Manual

Legal Informaon
©2019 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual
The Manual includes instrucons for using and managing the Product. Pictures, charts, images and
all other informaon hereinaer are for descripon and explanaon only. The informaon
contained in the Manual is subject to change, without noce, due to rmware updates or other
reasons. Please nd the latest version of this Manual at the Hikvision website ( hps://
www.hikvision.com/en/ ).
Please use this Manual with the guidance and assistance of professionals trained in supporng the
Product.
Trademarks
and other Hikvision's trademarks and logos are the properes of
Hikvision in various jurisdicons.
Other trademarks and logos menoned are the properes of their respecve owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH
ALL FAULTS AND ERRORS”. HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR
PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION
BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,
INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION,
WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY,
OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR INHERENT SECURITY RISKS,
AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY
LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS
INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE
SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT
INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS.
YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
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PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED
TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN
RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER
PREVAILS.
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Regulatory Informaon
FCC Informaon
Please take aenon that changes or modicaon not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protecon against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instrucon manual, may cause harmful
interference to radio communicaons. Operaon of this equipment in a residenal area is likely to
cause harmful interference in which case the user will be required to correct the interference at his
own expense.
FCC Condions
This device complies with part 15 of the FCC Rules. Operaon is subject to the following two
condions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause
undesired operaon.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with
"CE" and comply therefore with the applicable harmonized European
standards listed under the EMC Direcve 2014/30/EU, the RoHS Direcve
2011/65/EU.
2012/19/EU (WEEE direcve): Products marked with this symbol cannot be
disposed of as unsorted municipal waste in the European Union. For proper
recycling, return this product to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at designated collecon points.
For more informaon see: hp://www.recyclethis.info .
2006/66/EC (baery direcve): This product contains a baery that cannot be
disposed of as unsorted municipal waste in the European Union. See the
product documentaon for specic baery informaon. The baery is
marked with this symbol, which may include leering to indicate cadmium
(Cd), lead (Pb), or mercury (Hg). For proper recycling, return the baery to
your supplier or to a designated collecon point. For more informaon see:
hp://www.recyclethis.info .
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Preface
Applicable Model
This manual is applicable to C12L series video wall controllers.
About the Default
This device has the following defaults:
Parameter Default Value
User name admin
IP address 192.0.0.64
Symbol Convenons
The symbols that may be found in this document are dened as follows.
Symbol Descripon
Danger
Indicates a hazardous situaon which, if not avoided, will or could
result in death or serious injury.
Cauon
Indicates a potenally hazardous situaon which, if not avoided, could
result in equipment damage, data loss, performance degradaon, or
unexpected results.
Note Provides addional informaon to emphasize or supplement
important points of the main text.
Safety Instrucons
Danger
• In the use of the product, you must be in strict compliance with the electrical safety regulaons
of the naon and region.
• This is a class A product and may cause radio interference in which case the user may be
required to take adequate measures.
• Use the power adapter delivered with the device only.
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• In the use of the product, you must be in strict compliance with the electrical safety regulaons
of the naon and region.
• The power socket or power plug is used to disconnect power. Do not cover the power socket or
power plug so that it can be easily moved.
• The device contains a buon baery, so place the waste baery out of sight and out of reach of
small children. Swallowing the buon baery may cause death in two hours.
• The device contains a buon baery, so place the waste baery out of sight and out of reach of
small children. Swallowing the buon baery may cause death in two hours.
• Improper use or replacement of the baery may result in explosion. Replace with the same or
equivalent type only. Dispose of used baeries according to the instrucons provided by the
baery manufacturer.
• If smoke, odor or noise rise from the device, turn o the power at once and unplug the power
cable, and then please contact the service center.
• If the product does not work properly, please contact your dealer or the nearest service center.
Never aempt to disassemble the product yourself. (We shall not assume any responsibility for
problems caused by unauthorized repair or maintenance.)
• Please enhance the protecon for personal informaon and data security as the device may be
confronted with the network security problems when it is connected to the Internet. Please
contact your dealer or the nearest service center once you nd that there may be the network
security problems.
Cauon
• Do not drop the device or subject it to physical shock, and do not expose it to high
electromagnesm radiaon. Avoid the equipment installaon on vibraons surface or places
subject to shock (ignorance can cause equipment damage).
• Do not expose the device to the explosive situaon.
• Keep clean and dry on the surface of the device.
• Do not touch the exposed connecon points or components when the device is powered on.
• Do not place any naked ame sources, such as lit candles, on the device.
• Do not place any objects containing water or liquids on the device. Prevent the device from
water dropping or splashing.
• Place the device in a well-venlated, dust-free environment. Ensure that the air vents are not
covered by any objects such as newspapers, tablecloths, or curtains.
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Contents
Chapter 1 Product Introducon .................................................................................................. 1
1.1 Overview ................................................................................................................................ 1
1.2 Key Feature ............................................................................................................................ 1
1.3 Packing List ............................................................................................................................. 1
1.4 Device Appearance ................................................................................................................ 2
1.4.1 Front Panel .................................................................................................................... 2
1.4.2 Rear Panel ..................................................................................................................... 3
1.5 Client Management Soware ................................................................................................ 4
Chapter 2 Installaon and Conguraon .................................................................................... 6
2.1 Install Your Device .................................................................................................................. 6
2.1.1 Stacking ......................................................................................................................... 7
2.1.2 Wall Mount ................................................................................................................... 7
2.1.3 Magnec Mount ........................................................................................................... 8
2.2 Connect Cables ...................................................................................................................... 9
2.2.1 Cable Connecon Requirements ................................................................................... 9
2.2.2 Cable Connecon Descripon ..................................................................................... 10
2.3 Acvate Your Device ............................................................................................................ 12
2.3.1 Acvate on Client ........................................................................................................ 12
2.3.2 Acvate on SADP ......................................................................................................... 13
2.4 Add Your Device to Client .................................................................................................... 13
2.4.1 Add an Online Device .................................................................................................. 13
2.4.2 Add a Device Using Its IP Address ............................................................................... 14
2.5 Congure Network Parameters ............................................................................................ 14
2.6 Congure Cascading Topology ............................................................................................. 14
2.7 Congure Signal Source Parameters .................................................................................... 16
2.7.1 Customize Signal Source Resoluon ........................................................................... 16
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2.7.2 Congure OSD Display ................................................................................................ 17
2.8 Congure Serial Parameters ................................................................................................. 17
Chapter 3 Video Wall Operaons .............................................................................................. 19
3.1 Congure a Video Wall ........................................................................................................ 19
3.1.1 Add a Video Wall ......................................................................................................... 19
3.1.2 Congure Decoding Output Parameters ..................................................................... 20
3.1.3 Link Decoding Output to the Video Wall ..................................................................... 21
3.2 Display Signal Sources on the Video Wall ............................................................................ 22
3.2.1 Preview Signal Sources ................................................................................................ 22
3.2.2 Open a Window .......................................................................................................... 23
3.2.3 Switch Signal Sources on the Video Wall .................................................................... 24
3.2.4 Turn O Audio on the Video Wall ............................................................................... 24
3.2.5 Change the Name of a Signal Source .......................................................................... 24
3.3 Congure a Background Picture ........................................................................................... 25
Chapter 4 Device Maintenance ................................................................................................. 26
4.1 Check Device Topology Status .............................................................................................. 26
4.2 Change Device Password ..................................................................................................... 27
4.3 Reset Device Password ........................................................................................................ 28
4.4 View Device Informaon ...................................................................................................... 28
Chapter 5 System Conguraon ................................................................................................ 30
5.1 Congure the Device Name and Device No. ........................................................................ 30
5.2 Congure Device Time ......................................................................................................... 30
5.3 Congure SSH ...................................................................................................................... 31
Chapter 6 System Maintenance ................................................................................................ 32
6.1 Import and Export a Conguraon File ................................................................................ 32
6.2 Query and Back Up Logs ...................................................................................................... 32
6.3 Restore Default Parameters ................................................................................................. 33
6.4 Restart a Device Remotely ................................................................................................... 33
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6.5 Upgrade a Device Remotely ................................................................................................. 33
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Chapter 1 Product Introducon
1.1 Overview
The video wall controller is a pure hardware image processing device based on Field Programmable
Gate Array (FPGA), which supports mul-channel splicing and mul-channel signal switching
display. With high processing performance, the device supports 4K@60 Hz signal input and output
and mulple-device cascading for larger-scale splicing. Due to its good compability, LCD, DLP, and
LED screens can be spliced into one virtual screen, which helps apply to various video wall
applicaon scenarios such as shopping malls, conference rooms and lecture halls.
1.2 Key Feature
• Two HDMI inputs and signal switching by buon, customizable input resoluon
• Four HDMI outputs, and customizable output resoluon
• Up to 4K@60 Hz input
• Up to 4-device cascading and 16-screen splicing
•Mul-channel fusion input for ultra-high resoluon signals
1.3 Packing List
Before using the product, check whether the following items are included in the package. If any
items are found damaged or missing, please contact our technical support engineers.
Table 1-1 Packing List
No. Item Picture Quanty
1 Device 1
2 Power
adapter
1
3 Rubber foot 4
4 CD-ROM 1
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1.4 Device Appearance
Figure 1-1 Device Appearance
1.4.1 Front Panel
Figure 1-2 Front Panel
Table 1-2 Front Panel Interface Descripon
No. Name Descripon
1 CONSOLE Debugging serial interface built in with an RS232-to-UART
interface
2 IR IN Reserved
3 PWR Power indicator
Turns steady red aer power-on
4 STAT System status indicator
• Unlit during startup or in the faulty state
• Turns green aer startup
5 IN1 Indicator for the HDMI IN 1 interface
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No. Name Descripon
• Turns red when signals are inpung
• Turns yellow aer the signals are decoded and displays on
the video wall
6 IN2 Indicator for the HDMI IN 2 interface
• Turns red when signals are inpung
• Turns yellow aer the signals are decoded and displayed on
the video wall
7 SWITCH Used for switching signals between the HDMI IN 1 interface
and the HDMI IN 2 interface
1.4.2 Rear Panel
Figure 1-3 Rear Panel
Table 1-3 Rear Panel Interface Descripon
No. Name Descripon
1 HDMI IN 1 HDMI input interface 1, up to 4K@60 Hz input
2 HDMI IN 2 • HDMI input interface 2, up to 4K@60 Hz input
• Used for Loop input when mulple devices are cascaded.
Note
When devices are cascaded, you can only use the two HDMI
input interfaces of the master device to input signals.
3 HDMI OUT 1 HDMI output interface 1, up to 4K@60 Hz output
Note
When HDMI OUT 1 is inpung signals of 4K@60 Hz, HDMI
OUT 2, 3, and 4 are unavailable.
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No. Name Descripon
4 HDMI OUT 2 HDMI output interface 2, up to 4K@60 Hz output
5 HDMI Interface
Indicator
Status indicator of HDMI OUT 1 interface
• Normal operang: green
• No signal output but displayed on the video wall: green
• No signal output and not displayed on the video wall: unlit
• Signal outpung but not displayed on the video wall: red
• Signal outpung and displayed on the video wall: yellow
6 HDMI OUT 3 HDMI output interface 3
7 HDMI OUT 4 HDMI output interface 4
8 HDMI LOOP OUT HDMI loop output interface for device cascading, up to 4K@60
Hz output
9 Grounding terminal Used for device grounding
10 Sync OUT Sync output interface for synchronizing signals between
devices
11 Sync IN Sync input interface for synchronizing signals between devices
12 LAN 10/100/1000 Mbps adapve network interface, IEEE 802.3at
PoE
13 RS-232/RS485 RS232 and RS485 mulplexing port, congurable on the client
14 LINE OUT Audio output interface
Note
When devices are cascaded, you can only use the line output
interface of the master device to output audio signals.
15 DC 12 V Switch Switch of 12 V/2 A power input, alternave to the PoE power
supply method
16 DC 12 V IN Interface for 12 V/2 A power input, alternave to the PoE
power supply method
1.5 Client Management Soware
DS-C12L series video wall controllers can be managed on the Video Wall Client, including
acvaon, adding, conguraon, management and maintenance.
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Figure 1-4 Client Manamgment Soware
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Chapter 2 Installaon and Conguraon
Before using your C12L device, you need to complete installaon and basic conguraon.
The following gure shows the basic installaon and conguraon process. Decide your procedure
based on the actual scenario. The operaon details are described in later secons.
Figure 2-1 Installaon and Conguraon Process
2.1 Install Your Device
Devices can be installed in three ways: stacking, wall mount, and magnet mount. Decide your
installaon way based on the actual scenario.
Cauon
• Do not operate the device with power. Power down the device during installaon, wiring,
dismantling, or maintenance.
• Use the power adapter delivered with the device.
• Place the device in a dry and well-venlated environment.
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• Do not drop the device or subject it to physical shock. Do not install the device on vibratory
surface or places.
• Ensure that the device is installed at a temperature of -10°C to 45°C and a humidity of 10% to
90% RH.
2.1.1 Stacking
If the installaon place has limited space, you can choose stacking installaon. Stacking means that
devices are placed one on the top of another.
Before You Start
You have le space for wiring and venlaon.
Steps
1. Take out the four rubber feet from the package, and sck them onto the boom of your device.
Repeat this step to complete the installaon of rubber feet of the other devices.
Figure 2-2 Sck Rubber Feet
2. Place one of the device on a at surface and stack the rest on the top of the device one by one.
Cauon
• Ensure that the devices are aligned horizontally and vercally.
• Ensure that the air vents on the sides of the devices are not blocked.
2.1.2 Wall Mount
If you want to mount your device on the wall, you can choose wall-mount installaon.
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Before You Start
• You have determined and marked the mounng locaons on the wall. The recommended
distance between the two mounng holes is 186 mm.
• You have le space for wiring and venlaon.
Steps
1. Drill two mounng screws into the marked locaons on the wall.
Note
M4 pan head screws are recommended for mounng, and the head diameter should be greater
than 5 mm but smaller than 9 mm.
2. Align the mounng holes on the boom of your device and mount your device onto the screws.
Figure 2-3 Mounng Hole Posion
3. Repeat the above steps to complete the installaon of the rest of your devices.
2.1.3 Magnec Mount
If you want to mount your device on metal surfaces such as a video wall bracket or the rear of an
LCD screen, you can choose magnec-mount installaon.
Before You Start
• You have determined the mounng locaons.
• You have le space for wiring and venlaon.
• You have prepared four magnec feet and four M3 countersink screws.
Steps
1. Use the four M3 countersink screws to mount the magnec feet on the boom of your device.
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Figure 2-4 Mount Magnec Feet
2. Sck your device onto the at metal surface, such as the video wall bracket or the rear of the
LCD screen.
3. Repeat the above steps to complete the installaon of the rest of your devices.
2.2 Connect Cables
Aer installaon is complete, you need to connect cables for your device, including the grounding
cables, network cables, video and audio cables, serial cables, cascading cables, sync cables, and
power cables.
2.2.1 Cable Connecon Requirements
Dierent applicaon scenarios require dierent cable connecon. See the following table for
reference.
Note
The keyboard scenario can be combined with the other three scenarios.
Table 2-1 Cable Connecon Requirements
No. Applicaon Scenario Cables Required
1 Signal splicing on video
wall
• Grounding cable
• Network cable
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No. Applicaon Scenario Cables Required
• Video and audio cables
• Power cable
2Mul-channel fusion
input for ultra-high
resoluon signals
• Grounding cable
• Network cable
• Video and audio cables
• Sync cable
•Power cable
3 Cascading splicing of
single signal
• Grounding cable
• Network cable
• Video and audio cables
• Loop cable
•Sync cable
• Power cable
4 Keyboard control • Grounding cable
• Network cable
• Video and audio cables
• Serial cable
•Power cable
2.2.2 Cable Connecon Descripon
See the following table for details about how to connect cables.
Note
All cables menoned in the following table require you to purchase separately.
Table 2-2 Cable Connecon Descripon
No. Applicaon Scenario How to Connect Cable
1 Grounding cable 1. Use a Phillips screwdriver to remove the grounding
screw on your device.
2. Use the Phillips screwdriver to connect one end of the
grounding cable to the grounding terminal of your
device and the other end to the grounding system.
2 Network cable Connect the LAN interface of your device to the network
using a network cable.
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No. Applicaon Scenario How to Connect Cable
3 Video and audio cables 1. Connect the HDMI input interfaces to input signal
sources and the HDMI input interfaces to the video wall
with HDMI cables.
Note
- Only HDMI 2.0 cables are supported by C12L
devices.
- If your site requires signal conversion cables, choose
cables based on your actual needs. For C12L devices,
DP-HDMI cables support up to 4K@60 Hz input, DVI-
HDMI cables support up to 4K@60 Hz input, and
VGA-HDMI cables support up to 1080P@60 Hz.
2. Connect the line out interface to the audio device such
as a loudspeaker with an audio cable.
4 Loop cable 1. Connect the loop out interface of the master device to
the loop in interface of one of the slave devices with an
HDMI cable.
2. Connect the loop out interface of the slave device to
the loop in interface of the next slave device with an
HDMI cable. The rest can be done in the same manner.
5 Sync cable 1. Connect the sync out interface of the rst device to the
sync in interface of the next device with a network
cable.
2. Connect the sync out interface of the device to the sync
in interface of the next device with a network cable.
The rest can be done in the same manner.
6 Serial cable 1. Determine the serial cable order of the serial interface
of your C12L device and keyboard. The RS-232/485
serial interface of the C12L device is an RJ45 type with
eight feet, and feet 2 and 3 corresponds to RX and TX of
an RS-232 interface, and feet 4 and 5 corresponds to
RS-485+ and RS-485- of an RS-485 interface.
2. Connect the serial interface of your C12L device with
that of the keyboard with a serial cable.
7 Power cable Choose either of the following ways to supply power to
your device:
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