HIK VISION C Series User manual

C Series DVR User Manual
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C Series DVR
User Manual
Version 1.0.1

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Preventive and Cautionary Tips
Before connecting and operating your DVR, please be advised of the following tips:
• Ensure unit is installed in a well-ventilated, dust-free environment.
• nit is designed for indoor use only.
• Keep all liquids away from the DVR.
• Ensure environmental conditions meet factory specifications.
• Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result
of dropping it may cause damage to the sensitive electronics within the unit.
• Power down the unit before connecting and disconnecting accessories and peripherals.

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TABLE OF CONTENTS
1 PRODUCTION
1.1. Product Key Features 6
1.2. Operating Your DVR 8
1.3. Rear Panel Diagram 11
2 GETTING STARTED 12
3 LIVE VIEW 14
3.1. Watching a Live View 14
3.1.1. nderstanding Live Preview Icons 14
3.1.2. Operating the Live Preview 14
3.1.3. sing the Mouse in Live Preview 15
3.1.4. sing Digital Zoom 16
3.2. Configuring Live Preview Displays 16
4 RECORD SETTINGS 17
4.1. Initializing Record Settings 17
4.2. Scheduling a Recording 18
4.3. Starting a Manual Recording 20
5 PLAYBACK 21
5.1. nderstanding the Playback Interface 21
5.2. Playing Back 21
BACKUP 23
7 ALARM SETTINGS 25
7.1 Configuring Alarms 25
7.1.1 Setting up Motion Detection 25
7.1.2 Detecting Video Loss 26
7.1.3 Detecting Video Tampering 28
7.2 Set up Exception 29
7.2.1 Setting Exception 29
7.2.2 nderstanding Exception Trigger Options 30
8 NETWORK SETTINGS 31

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8.1 Configuring Basic Settings 31
8.1.1 Static 31
8.1.2 DHCP 31
8.2 Configuring Advanced Settings 32
8.2.1 DDNS 32
8.2.2 NTP 33
8.2.3 E-mail Settings 34
8.2.4 FTP Settings 35
8.2.5 IP Filter 35
8.2.6 PNP 36
9 PTZ CONTROLS 37
9.1 Navigating PTZ Menus 37
9.2 Configuring PTZ Settings 37
9.3 Setting PTZ Presets, Patrols & Patterns 38
9.3.1 nderstanding PTZ Controls 38
9.3.2 Customizing Presets 39
9.3.3 Customizing Patrols 39
9.3.4 Customizing Patterns 41
10 CAMERA MANAGEMENT 43
10.1 Configuring OSD Settings 43
10.2 Setting up Privacy Mask 43
10.3 Adjusting Display Settings 44
11 HDD MANAGEMENT 45
11.1 Managing HDDs 45
11.2 Configuring HDD Alarms 46
12 DVR MANAGEMENT 47
12.1 Configuring System Settings 47
12.1.1 Configuring General Settings 47
12.1.2 Configuring Advanced Settings 48
12.2 Managing ser Accounts 48
12.2.1 Adding a New ser 48
12.2.2 Deleting a ser 51
12.2.3 Modifying a ser 51
12.3 Managing System 52
12.3.1 Importing & Exporting Configuration 52
12.3.2 pdating System Firmware 52
12.3.3 Restoring Default Settings 53
12.3.4 Viewing System Information 53
12.3.5 Viewing System Logs 54

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13 REMOTE SURVEILLANCE 5
13.1. Setup ActiveX Plug-In 56
13.2. Remote Live View 58
13.3. Remote Playback 59
13.4. Setup 60
14 APPENDIX 1
14.1. Glossary 61
14.2. FAQ 62

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1 PRODUCTION
Thank you for your purchase of 5400C series Digital Video Recorder (DVR). To get the most out
of your DVR, please read through this User Manual thoroughly. The 5400C series DVR is a new
generation product. Built on an embedded platform and combining the latest in advanced H.264
video encoding and decoding technologies, the 5400C series DVR contains the perfect
combination of rock-solid reliability and high performance.
1.1. Product Key Features
Compression
 Support PAL/NTSC video input.
 Adopt H.264 video compression standard.
 Each analog channel supports dual stream. Main stream supports D1/CIF resolution and
sub stream supports CIF/QCIF resolution.
 Video encoding parameters of each channel can be set separately, including resolution,
frame rate, bit rate, image quality.
 Supports both composite stream and video only stream. Audio and video streams are strictly
simultaneous.
Monitoring
 Support VGA and CVBS video output.
 High definition VGA display support up to 1280*1024.
 Supports 1/4/9 screen live view.
 Support live view group switch, manual switch and automatic cycle, the interval of automatic
cycle can be adjusted.
 Supports digital zoom on live view.
 Supports motion detection, view tampering alert and video loss alert.
 Supports privacy mask.
 Supports PTZ preset, patrol and pattern.
HDD Management

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 Supports 1 SATA HDD up to 2TB capacity.
 Supports S.M.A.R.T. technology.
 se pre-allocating hard disk management technology, and no disk fragments.
Recording and Playback
 Supports cycle and non-cycle recording mode.
 Supports multiple recording types, including manual, continuous, motion, etc.
 Supports 8 recording time periods with separate recording types.
 Supports Pre-record and Post-record time for motion detection, and pre-record time for
schedule and manual recording.
 Supports video data search and playback by channel number, recording type, time, event,
etc.
 Supports pause, rewind, play fast, play slow, skip forward, and skip backward when layback,
locating in progress bar by dragging the mouse.
Backup
 Supports SB device and network backup.
Alarm and Exception
 Supports various alarm input such as hard disk full, network break, IP conflicted and hard
disk error.
 Supports various alarm response such as camera recording, on screen warning, audible
warning, send email, etc.
Network
 Supports 10/100 adaptive network interface.
 Supports TCP/IP protocols, PPPoE, DHCP, DNS, DDNS, NTP, PnP etc.
 Supports remote search, playback and download video files.
 Supports remote configuration.
 Supports image capturing.
 Supports remote PTZ control.
Others
 Supports front panel, mouse, IR control operation.
 Supports multi-level user management, each user can have individual DVR access rights.

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 Powerful DVR log, including operation, alarm, information and exception log.
1.2. Operating Your DVR
There are numerous ways to navigate and operate your DVR. You may use the Front Panel
Controls, the included IR (Infra-Red) Remote, a Mouse and the Soft Keyboard.
Using the Front Panel Controls
The controls on the front panel include:
1. Power Button: Powers DVR on/off.
2. MENU/OK Button: In preview mode, user press the MEN /OK button will enter the main
menu (after successful login): In the main menu mode, user press the MEN /OK button will
confirm the selection.
3. DIRECTION Buttons & ESC: The DIRECTION buttons are used to navigate between
different fields and items in menus. In Preview mode, these buttons can be used to cycle
through channels. ESC button is used to exit the menu.
4. IR Receiver: Receiver for IR remote.
5. Status Indicators: Status indicators for different features of the DVR.
 POWER: POWER indicator turn on when DVR is power on.
 REC: REC indicator turns on when DVR is recording.
 ALARM: ALARM indicator turns on when a sensor alarm is detected.

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Using remote control
To use the remote control:
1. STANDBY: Press to turn standby mode
ON/OFF.
2. Playback controls:
 : Increase rewind speed 2X, 4X, 8X;
 : Press to start playback;
 : Press to increase fast-forward speed 2X,
4X, 8X;
 : Press to slow-down playback by 1/2,
1/4, 1/8;
 : Press to pause, then press again to
play single frame;
3. MENU: Opens the main menu.
4. Navigation/OK:
 : Move cursor in menus up;
 : Move cursor in menus right;
 : Move cursor in menus left;
 : Move cursor in menus down;
 OK: In menus, press to confirm selections;
5. Mode: Press to switch between quad and
split-screen displays.
6. Number/Channel buttons: While in menus,
press buttons 0~9 to enter values; during live
viewing, press to view channels in full-screen.
7. ALARM: Not used in this model.
8. SWITCH: Not used in this model.
9. RECORD: Press to start manual recording.
10. STOP: Press to stop manual recording.
11. +/ - : In menus, press to adjust values.
12. PTZ: Press to open the PTZ control window.
13. EXIT: Close menu windows.
14. MUTE: Turn on / off audio output.
15. LOGIN / LOCK: If password has been enabled in the setup menu, press to open the user
password login screen.

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Using a USB Mouse
A regular 3-button (Left/Right/Scroll-wheel) SB mouse can also be used with this DVR.
To use a SB mouse:
1. Plug SB mouse into one of the SB ports on the front panel of the DVR.
2. The mouse should automatically be detected. If in a rare case that the mouse is not
detected, please refer to the recommended device list from your provider.
The buttons on the mouse corresponds to:
1. Left Button:


 Single-Click: Select a component of a menu, such as a button or an input field. This is
similar to pressing the ENTER button on the remote/front panel controls.


 Double-Click: Switch between single screen and multi-screen mode in Preview/
Playback mode.


 Click and Drag: Clicking and dragging the Left mouse button can be used to control the
digital zoom area. It can also be used to setup the alarm areas.
2. Right Button:


 Single-Click: Shows pop-up menu.
3. Scroll-Wheel:


 Scroll p: In Menu mode, it will move the selection to the previous item.


 Scroll Down: In Menu mode, it will move the selection to the next item.
Using the Soft Keyboard
When a mouse is used to perform task on the DVR, clicking on a text input field will bring up the
Soft Keyboard.
The buttons on the soft keyboard represents:
Lowercase: Designates lowercase input is being used.
Uppercase: Designates uppercase input is being used.
Backspace: Delete the character in front of the cursor.
Space: Input spaces between letters.

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Enter: Confirm selection.
ESC: Exit out of Soft Keyboard.
1.3. Rear Panel Diagram
No. Item Description
1 VIDEO IN BNC connectors for analog video input.
2 VIDEO O T BNC connector for analog video output.
3 A DIO IN Connector for 4 channels audio input
4 A DIO O T Connector for 1 channel audio output
5 VGA O TP T DB9 connector for VGA output. Display local video output and menu.
6 LAN interface Connector for LAN (Local Area Network).
7 SB interface Connector for SB device.
8 PTZ RS-485 connector for PTZ(option)
9 POWER SWITCH Power switch
10 DC POWER IN 12V DC power input
11 Ground Knob To connect Ground Wire(suggested)

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2 GETTING STARTED
2.1 Starting and Shutting Down Your DVR
Proper startup and shutdown procedures are crucial to expanding the life of your DVR.
To startup your DVR:
1. Ensure the power supply is plugged into an electrical outlet. It is HIGHLY recommended
that an ninterruptible Power Supply ( PS) be used in conjunction with the unit. The Power
indicator LED on the front panel should turn on, indicating the unit is receiving power.
2. Press the POWER switch on the rear panel. The Power indicator LED should turn on. The
unit will begin to start.
There are two proper ways to shutdown the DVR. To shutdown the DVR:
• OPTION 1: Standard Shutdown
1. Enter the Shutdown menu, shown in Figure 1 by clicking on Menu > Shutdown.
2. Select the Shutdown button.
3. Click the OK button.
4. Press the POWER switch on the rear panel to safely shutting down the system.
• OPTION 2: Manual Shutdown
1. Press and hold the STANDBY button for 3 seconds.

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2. Press the POWER switch on the rear panel to safely shutting down the system.
2.2 Rebooting and Locking Your DVR
While in the Shutdown menu, you may also reboot or lock your DVR. Locking your DVR will
return you to the Live Preview mode, which will require an user name and password to exit out
of it. The Reboot button will reboot your DVR. To reboot or lock your DVR:
1. Enter the Shutdown menu by clicking Menu > Shutdown.
2. Select the Lock button to lock the DVR or the Reboot button to reboot the DVR.

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3 LIVE VIEW
3.1. Watching a Live View
The Live Preview mode is automatically started after the DVR boots up. It is also at the very top
of the menu hierarchy, thus hitting the ESC multiple times (depending on which menu you’re on)
will bring you to the Live Preview mode.
3.1.1. Understanding Live Preview Icons
There are multiple icons on each display in Live Preview mode to indicate different camera
status. These icons include:
Motion Detection Icon: Indicates motion detection.
Video Tamper Icon: Indicates video tampering.
Record Icon: Indicates the current channel is recording.
Audio Icon: Indicates the current channel is in audio output.
Alarm Icon: Indicate there is an alarm or exception.
Video Disable Icon: Indicate the preview of this channel is disabled.
3.1.2. Operating the Live Preview
In Live Preview mode, you can:
1. Display Single Camera:


 sing Front Panel/Remote: se Alphanumeric buttons.


 sing Mouse: Select Single Camera in right-click menu..
2. Preview Layout Switch: Select Multi-Camera in right-click menu.
3. Manual Switch:


 sing Front Panel/ Remote: To move to the previous screen, click the Left direction

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button. To move to the next screen, click the Right direction button.


 sing Mouse: Select Next screen in right-click menu.
5. Auto Switch: Select Start Tour in right-click menu.
6. Digital Zoom: Select Digital Zoom in right-click menu.
3.1.3. Using the Mouse in Live Preview
Many features of the Live Preview can be quickly accessed by clicking the right-button of the
mouse.
 Single Camera: Switch to a full screen display of the selected camera. Camera can be
selected from a drop down list.
 Multi-Camera: Switch between different displays layout options. Layout options can be
selected from a drop down list.
 PIP: Picture in picture. To select this, you will have 2 cameras in 1 channel.
 Next Screen: When displaying less than the maximum number of cameras in Live Preview,
clicking this feature will switch to the next set of displays.
 Playback: Enter into Playback mode.
 PTZ: Enter PTZ Control mode.
 Digital Zoom: Enter Digital Zoom interface.
 Menu: Enter Main menu.
 Start Tour: Enable sequencing in Live Preview mode.
Note: The dwell time of the preview configuration should be set before using Start Tour.

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3.1.4. Using Digital Zoom
To use digital Zoom in Live Preview mode:
1. Right-click using the mouse in Live Preview mode.
2. Select Digital Zoom from Mouse menu.
3. Left-click and drag the red box to the desired area for zoom. The zoomed image will be
magnified to full screen.
: To enlarge the picture 2 times for each click. 6 times at most;
: To shrink the enlarged picture till normal one;
: To enlarge the selected area to full screen;
: To turn the picture into normal size;
: Exit.
3.2. Configuring Live Preview Displays
Live Preview displays can be customized to your own needs. These settings can be accessed by
entering the Display Settings menu.
To access the Display Settings menu:
1. Click the Menu button.
2. Click the Configuration icon.
3. Click the Display Settings icon.
The settings available in this menu include:
 Dwell Time: The time in seconds to dwell between switching of channels when Start Tour
is selected in Live Preview.
 Audio: Enables/disable audio output for the selected video output.
 Border Adjustment: To adjust the border of video output.

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4 Record Settings
There are multiple ways to setup your DVR for recording. They include setting up a recording
schedule, triggering a recording by motion detection, and manually starting the recording.
4.1. Initializing Record Settings
Before setting your DVR up for recording, certain settings should be configured first. The steps to
configuring these settings are:
1. You should initialize the HDD through HDD management before proceeding.
2. Navigate to Menu > Configuration > Record Settings. You will be taken to the Record
Settings menu.
3. Select the camera you would to configure the settings for.
4. Configure settings for:
 Encoding Parameters: Select main stream or sub stream.
 Record Audio: Select to record audio of the camera.
 Resolution: The resolution is fixed as D1 for main stream, CIF for sub stream.
 BitRate Type: Select either Variable or Invariable bit rate.
 Video Quality: Select the quality to record cameras when the Bitrates type is selected
as Variable. Otherwise, it can't be selected.
 Frame Rate: Select recordings frame rate.
 Max Bit Rate: Select or define custom maximum bit rate for recordings.
5. Click ADVANCED. This will bring up another menu with more advance recording options.

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Set additional record settings:
 Overwrite: Sets to overwrite the HDD to continue recording when it is full.
 Pre-record: Select to pre-record before the actual recording begins.
 Post-record: Sets the time in seconds to post-record after the actual recording ended.
 Pack Duration: Sets the time how long 1 pc of recording file should be.
4.2. Scheduling a Recording
Scheduling a recording allows you to setup the DVR to only record when you want it to.
To setup a recording schedule:
1. Enter the Record Settings menu (Menu > Configuration > Record Settings).
2. Select the Schedule tab to open the Schedule menu.
3. Select Camera to edit schedule for.
4. Click the Edit button.
5. Click and check Enable Schedule.

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. Select the day you would like to setup the schedule for or select All Week to record the
entire week.
7. Select to record the entire day by clicking All Day or at different time periods. p to 8 time
periods can be scheduled. It is important to note that time periods cannot be overlapped.
8. Select recording Type. Recording type can be based on time and triggered by schedule,
motion detection or motion. Motion detected triggered recordings is further explained in
Configuring Alarms.
9. Click the OK button to finish configuration.
10. Repeat steps 3-9 for other cameras or copy settings from one schedule to the next under
the Copy To section.
11. Click OK to finish and save the schedule settings.
12. If all the cameras recording settings are the same, please select All under Copy To section
as shown:
Note: Event encoding parameters will take effect when motion detection happens. Normal encoding
parameters will take effect when there are no events happening.

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4.3. Starting a Manual Recording
A manual recording can be started at any time. To start a manual recording: Start manual
recording by selecting Start or Stop for the cameras desired.
Note: Only when the scheduled recordings are off can user manually start or stop recording.