HIK VISION DS-7300HWI-SH Series User manual

DS-7300HWI-SH Series
DS-7200HWI-SH Series
DVR USER’S MANUAL
Version 2.2.2

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Hikvision® Network Digital Video Recorder User’s Manual
This manual, as well as the software described in it, is furnished under license and may be used or copied only in accordance with
the terms of such license. The content of this manual is furnished for informational use only, is subject to change without notice, and
should not be construed as a commitment by Hikvision Digital Technology Co., Ltd. (Hikvision). Hikvision assumes no
responsibility or liability for any errors or inaccuracies that may appear in the book.
Except as permitted by such license, no part of this publication may be reproduced, stored in a retrieval system, or transmitted, in
any form or by any means, electronic, mechanical, recording, or otherwise, without the prior written permission of Hikvision.
HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE HIKVISION
SOFTWARE. HIKVISION DOES NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING
THE USE OR THE RESULTS OF THE USE OF THE HIKVISION SOFTWARE IN TERMS OF ITS CORRECTNESS,
ACCURACY, RELIABILITY, CURRENTNESS, OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND
PERFORMANCE OF THE HIKVISION SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED
WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR
ANY CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS
PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE
USE OR INABILITY TO USE THE HIKVISION SOFTWARE EVEN IF HIKVISION HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO
YOU.

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Preventive and Cautionary Tips
Before connecting and operating your DVR, please be advised of the following tips:
• Ensure unit is installed in a well-ventilated, dust-free environment.
• Unit is designed for indoor use only.
• Keep all liquids away from the DVR.
• Ensure environmental conditions meet factory specifications.
• Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it may cause damage to
the sensitive electronics within the unit.
• Use the DVR in conjunction with an UPS if possible.
• Power down the unit before connecting and disconnecting accessories and peripherals.
• A factory recommended HDD should be used for this device.
• Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only.
Dispose of used batteries according to the instructions provided by the battery manufacturer.

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CONTENTS
C H A P T E R 1 Introduction...................................................................................................................6
Overview.......................................................................................................................................................7
Product Features .......................................................................................................................................7
Rear Panel.................................................................................................................................................9
Product Application Diagram.................................................................................................................11
Operating Your DVR.................................................................................................................................. 12
Using the Front Panel Controls...............................................................................................................12
Using a USB Mouse ...............................................................................................................................15
Using the Soft Keyboard......................................................................................................................... 15
C H A P T E R 2 Getting Started ............................................................................................................17
Starting and Shutting Down Your DVR.....................................................................................................18
Startup Your DVR..................................................................................................................................18
Shutdown Your DVR..............................................................................................................................18
Rebooting Your DVR.............................................................................................................................19
Locking Your DVR ................................................................................................................................19
Setting Date & Time...................................................................................................................................20
Checking the Status of Your DVR .............................................................................................................21
C H A P T E R 3 Live Feed......................................................................................................................25
Watching a Live Feed.................................................................................................................................26
Understanding Live Feed Icons..............................................................................................................26
Operating the Live Feed .........................................................................................................................26
Using Display Menu...................................................................................................................................30
Configuring Live Feed Displays.................................................................................................................32
Setting Camera Order .................................................................................................................................34
Channel-Zero Encoding..............................................................................................................................35
C H A P T E R 4 Record Settings............................................................................................................36
Configuring Settings for Recording............................................................................................................37
Configuring Recording Settings .............................................................................................................37
Configuring Record Schedule.................................................................................................................39
Configuring Holiday Settings.....................................................................................................................43
C H A P T E R 5 Playback.......................................................................................................................44
Playing Back a Recording...........................................................................................................................45
Understanding the Playback Interface....................................................................................................45
Searching for Recorded Files..................................................................................................................46

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Playing Back Recorded Files..................................................................................................................46
Playing Back Multiple Channels ............................................................................................................47
Smart search............................................................................................................................................48
Playing Back Tags......................................................................................................................................48
C H A P T E R 6 Backup..........................................................................................................................50
Backing up Video Clips..............................................................................................................................51
Selecting Video Clips .............................................................................................................................51
Backing up Video Clips.......................................................................................................................... 52
Backing up Recorded Files.........................................................................................................................54
C H A P T E R 7 System Configuration..................................................................................................55
Configuring Network Settings....................................................................................................................56
Configuring General Settings .................................................................................................................56
Configuring PPPOE................................................................................................................................57
Configuring DDNS.................................................................................................................................57
Configuring SNMP.................................................................................................................................58
Configuring UPnP...................................................................................................................................59
Configuring More Settings .....................................................................................................................59
Managing User Accounts............................................................................................................................60
Changing Password.................................................................................................................................60
Adding a New Remote/Local User.........................................................................................................61
Changing the permission of User............................................................................................................62
Deleting a User .......................................................................................................................................63
Editing a User .........................................................................................................................................64
Switch User.............................................................................................................................................64
Configuring PTZ Cameras..........................................................................................................................65
Configuring Basic PTZ Settings.............................................................................................................65
Customizing PTZ Presets, Patterns and Patrols......................................................................................66
Configuring Alarms and Exceptions........................................................................................................... 68
Setting up Motion Detection...................................................................................................................68
Configuring Alarm Inputs.......................................................................................................................71
Configuring Alarm Outputs....................................................................................................................72
Configuring Exceptions..........................................................................................................................73
Configuring E-mail Settings....................................................................................................................... 74
C H A P T E R 8 Camera Management..................................................................................................76
Configuring OSD Settings..........................................................................................................................77
Configuring Privacy Mask..........................................................................................................................77

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Configuring Tamper-proof .........................................................................................................................78
Configuring Video Loss..............................................................................................................................79
C H A P T E R 9 Disk Management........................................................................................................81
Managing Disks..........................................................................................................................................82
Checking Disk Status..............................................................................................................................82
Setting Network HDD ................................................................................................................................82
Formatting Disk..........................................................................................................................................83
Enabling HDD Overwrite.......................................................................................................................84
Managing eSATA.......................................................................................................................................84
Configuring Quota Mode............................................................................................................................ 84
Managing HDD Group ...............................................................................................................................85
HDD Detect ................................................................................................................................................86
S.M.A.R.T...................................................................................................................................................87
Bad Sector Detection..................................................................................................................................87
Managing Files ...........................................................................................................................................88
Searching for Recorded Files..................................................................................................................88
Searching for Event Files........................................................................................................................ 90
Locking and Unlocking Recorded Files .....................................................................................................91
C H A P T E R 1 0 DVR Management....................................................................................................92
Viewing System Logs.................................................................................................................................93
Exporting & Importing Configuration........................................................................................................95
Managing System .......................................................................................................................................96
Upgrading the System Firmware............................................................................................................96
Restoring Default Settings......................................................................................................................97
Network detection.......................................................................................................................................99

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C H A P T E R 1
Introduction

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Overview
Thank you for purchasing our product. If there is any question or request, please do not hesitate to contact
dealer.
This manual is applicable to the following models:
DS-7204HWI-SH, DS-7208HWI-SH, DS-7216HWI-SH;
DS-7308HWI-SH, DS-7316HWI-SH;
This manual may contain several technically incorrect places or printing errors, and the content is subject to
change without notice. The updates will be added into the new version of this manual. We will readily
improve or update the products or procedures described in the manual.
Figure 1 DS-7308/7316HWI-SH DVR
Product Features
Compression
PAL/NTSC adaptive video inputs.
H.264 video compression with high reliability and superior definition.
Encoding at up to WD1 (PAL: 960×576, NTSC: 960×480) resolution for DS-7200HWI-SH, DS-
7300HWI-SH.
Each channel supports dual-stream.
Independent configuration for each channel, including resolution, frame rate, bit rate, image quality,
etc.
Input and output video quality is configurable.
Normal and event recording parameters configurable per individual camera.
Encoding for audio/video composite stream or video stream; audio and video synchronization during
composite stream encoding.
Watermark technology.
Local Monitoring
Simultaneous HDMI, VGA and CVBS outputs.
HDMI output and VGA output at up to 1920*1080P resolution.
1/4/6/8/9/16 –division live view is supported, and the display sequence of screens is adjustable.
Live view screen can be switched in group, and manual switch and automatic cycle live view is also
provided, the interval of automatic cycle can be adjusted.
The selected live view channel can be shielded.
Motion detection, tamper-proof, video exception alert and video loss alert functions.

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Privacy mask.
Several PTZ protocols supported; PTZ preset, patrol and pattern.
Zooming in by clicking the mouse and PTZ tracing by dragging mouse.
HDD Management
Support S.M.A.R.T and bad sector detection. 1 SATA hard disk can be connected to DS-7204HWI-SH,
2 SATA hard disks to DS-7208/7216HWI-SH models, and 8 SATA hard disks to DS-7308/7316HWI-
SH; with a maximum of 4TB storage capacity for each disk.
8 network disks (8 NAS disks, or 7 NAS disks+1 IP SAN disk) can be connected.
HDD group management.
Support HDD standby function.
HDD property: redundancy, read-only, read/write (R/W).
HDD quota management; different capacity can be assigned to different channel.
Recording and playback
Holiday recording schedule configuration.
Normal and event video encoding parameters.
Multiple recording types: manual, normal, motion, alarm, motion/alarm and motion & alarm.
8 recording time periods with separated recording types.
Pre-record and post-record for motion detection for recording, and pre-record time for schedule and
manual recording.
Searching record files by event.
Customization of tags, searching and playing back by tags.
Locking and unlocking record files.
Local redundant recording.
Searching and playing back record files by channel number, recording type, start time, end time, etc.
Smart search for the selected area in the video.
Zooming in when playback.
Playing reversely.
Support pause, speed up, speed down, skip forward, and skip backward when playback, locating by
dragging the mouse.
4/8/16-ch synchronous playback.
Backup
Export video data by USB, or eSATA device.
Export video clips when playback.
Management and maintenance of backup devices.
Alarm and Exception
Alarm for Video loss, Motion detection, Tampering, HDD Full, HDD Error, Network Disconnected, IP
Conflicted, Illegal Login, Video Signal Exception, Input/Output Video Standard Mismatch,
Recording/Capture Exception, etc.
Alarm triggers full screen monitoring, audible warming, notifying surveillance center, sending email
and alarm output.
Automatic restore when system is abnormal.
Other Local Functions

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Users can operate device by front panel, mouse, remote control, and control keyboard.
Three-level user management; admin user can create many operating accounts and define their
operating permissions, which includes the limit to access any channel.
Operation, alarm exceptions and information log recording and searching.
Import and export device configuration information.
Network
1 self-adaptive 10M/100M network interface for DS-7200HVI/HFI/HWI-SH and DS-7200HVI-SV,
and 1 self-adaptive 10M/100M/1000M network interface for DS-7300-SH, and 2 self-adaptive
10M/100M/1000M network interfaces for DS-8100-SH models.
IPv6 is supported.
TCP/IP protocol, PPPoE, DHCP, DNS, DDNS, RTSP, NTP, SADP, SMTP, SNMP, UPnP™, NFS, and
iSCSI are supported.
TCP, UDP and RTP for unicast.
Remote search, playback, download, locking and unlocking of the record files, and downloading files
broken transfer resume.
Remote parameters setup; remote import/export of device parameters.
Remote viewing of the device status, system logs and alarm status.
Remote locking and unlocking of control panel and mouse.
Remote HDD formatting and program upgrading.
Remote system restart.
RS-232 and RS-485 transparent channel transmission.
Note: RS-232 serial port is provided for DS-7300-SH and DS-8100-SH models only.
Alarm event and exception information can be sent to the remote host.
Remotely start/stop recording.
Upgrade by remote FTP server.
Remote PTZ control.
Two-way audio and voice broadcasting.
Embedded WEB server.
Development Support
SDK for Windows and Linux system.
Source code of application software for demo.
Development support and training for application system.
Rear Panel