HIK VISION DS-KH8520-WTE1 User manual

Video Intercom Indoor Staon
Conguraon Guide

Legal Informaon
©2021 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual
The Manual includes instrucons for using and managing the Product.
Pictures, charts, images and all other informaon hereinaer are for
descripon and explanaon only. The informaon contained in the Manual
is subject to change, without noce, due to rmware updates or other
reasons. Please nd the latest version of this Manual at the Hikvision
website ( hps://www.hikvision.com/ ).
Please use this Manual with the guidance and assistance of professionals
trained in supporng the Product.
Trademarks
and other Hikvision's trademarks and logos are the
properes of Hikvision in various jurisdicons.
Other trademarks and logos menoned are the properes of their
respecve owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL
AND THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND
FIRMWARE, ARE PROVIDED "AS IS" AND "WITH ALL FAULTS AND ERRORS".
HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR
FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS
AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR
ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,
INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR
LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT,
TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN
Video Intercom Indoor Staon Conguraon Guide
i

CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR
INHERENT SECURITY RISKS, AND HIKVISION SHALL NOT TAKE ANY
RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR
OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS
INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION
WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE
LAWS, AND YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE
CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU ARE RESPONSIBLE,
FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT INFRINGE ON THE
RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND
OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY
PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION
OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN
THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR
FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE
APPLICABLE LAW, THE LATER PREVAILS.
Video Intercom Indoor Staon Conguraon Guide
ii

Symbol Convenons
The symbols that may be found in this document are dened as follows.
Symbol Descripon
Danger Indicates a hazardous situaon which, if not avoided, will or
could result in death or serious injury.
Cauon Indicates a potenally hazardous situaon which, if not
avoided, could result in equipment damage, data loss,
performance degradaon, or unexpected results.
Note Provides addional informaon to emphasize or
supplement important points of the main text.
Video Intercom Indoor Staon Conguraon Guide
iii

Regulatory Informaon
FCC Informaon
Please take aenon that changes or modicaon not expressly approved
by the party responsible for compliance could void the user's authority to
operate the equipment.
FCC compliance: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protecon against harmful
interference in a residenal installaon. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instrucons, may cause harmful interference to radio
communicaons. However, there is no guarantee that interference will not
occur in a parcular installaon. If this equipment does cause harmful
interference to radio or television recepon, which can be determined by
turning the equipment o and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separaon between the equipment and receiver.
—Connect the equipment into an outlet on a circuit dierent from that to
which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help
This equipment should be installed and operated with a minimum distance
20cm between the radiator and your body.
FCC Condions
This device complies with part 15 of the FCC Rules. Operaon is subject to
the following two condions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference
that may cause undesired operaon.
Video Intercom Indoor Staon Conguraon Guide
iv

EU Conformity Statement
This product and - if applicable - the supplied accessories too are
marked with "CE" and comply therefore with the applicable
harmonized European standards listed under the EMC Direcve
2014/30/EU, RE Direcve 2014/53/EU,the RoHS Direcve 2011/
65/EU
2012/19/EU (WEEE direcve): Products marked with this symbol
cannot be disposed of as unsorted municipal waste in the
European Union. For proper recycling, return this product to your
local supplier upon the purchase of equivalent new equipment, or
dispose of it at designated collecon points. For more informaon
see: www.recyclethis.info
2006/66/EC (baery direcve): This product contains a baery
that cannot be disposed of as unsorted municipal waste in the
European Union. See the product documentaon for specic
baery informaon. The baery is marked with this symbol,
which may include leering to indicate cadmium (Cd), lead (Pb),
or mercury (Hg). For proper recycling, return the baery to your
supplier or to a designated collecon point. For more informaon
see:www.recyclethis.info
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements.
This device complies with Industry Canada licence-exempt RSS standard(s).
Operaon is subject to the following two condions:
1. this device may not cause interference, and
2. this device must accept any interference, including interference that may
cause undesired operaon of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables
aux appareils radioexempts de licence. L'exploitaon est autorisée aux deux
condions suivantes :
Video Intercom Indoor Staon Conguraon Guide
v

1. l'appareil ne doit pas produire de brouillage, et
2. l'ulisateur de l'appareil doit accepter tout brouillage radioélectrique
subi, même si le brouillage est suscepble d'en compromere le
fonconnement.
Under Industry Canada regulaons, this radio transmier may only operate
using an antenna of a type and maximum (or lesser) gain approved for the
transmier by Industry Canada. To reduce potenal radio interference to
other users, the antenna type and its gain should be so chosen that the
equivalent isotropically radiated power (e.i.r.p.) is not more than that
necessary for successful communicaon.
Conformément à la réglementaon d'Industrie Canada, le présent émeeur
radio peut fonconner avec une antenne d'un type et d'un gain maximal (ou
inférieur) approuvé pour l'émeeur par Industrie Canada. Dans le but de
réduire les risques de brouillage radioélectrique à l'intenon des autres
ulisateurs, il faut choisir le type d'antenne et son gain de sorte que la
puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité
nécessaire à l'établissement d'une communicaon sasfaisante.
This equipment should be installed and operated with a minimum distance
20cm between the radiator and your body.
Cet équipement doit être installé et ulisé à une distance minimale de 20
cm entre le radiateur et votre corps.
Video Intercom Indoor Staon Conguraon Guide
vi

Contents
1 About this Manual ...................................................................................... 1
2 Local Operaon .......................................................................................... 2
2.1 Acvate Indoor Staon ..................................................................................... 2
2.2 Quick Operaon ................................................................................................ 3
2.3 Conguraon Sengs ....................................................................................... 6
2.3.1 Set Indoor Staon Network Parameters ................................................... 6
2.3.2 Set Linked Device IP .................................................................................. 7
2.3.3 Set Indoor Staon No. .............................................................................. 8
2.3.4 SIP Sengs ............................................................................................... 9
2.3.5 Add Camera ............................................................................................ 10
2.3.6 Zone and Alarm Sengs ......................................................................... 10
2.4 Password Sengs ........................................................................................... 12
2.4.1 Modify Unlock/Duress Code ................................................................... 13
2.4.2 Modify Admin Password ......................................................................... 13
2.5 Synchronize Time ............................................................................................ 14
2.6 Sound Sengs ................................................................................................. 15
2.6.1 Call Sengs ............................................................................................ 15
2.6.2 Volume Sengs ...................................................................................... 16
2.7 Link to the Mobile Client ................................................................................. 16
2.8 Restore Indoor Staon .................................................................................... 17
2.9 System Maintenance ....................................................................................... 17
2.10 Device Informaon ....................................................................................... 19
Video Intercom Indoor Staon Conguraon Guide
vii

2.11 Output Sengs ............................................................................................. 19
3 Remote Operaon via the client soware ............................................... 21
3.1 Acvate Device Remotely ............................................................................... 21
3.2 Device Management ....................................................................................... 21
3.2.1 Add Video Intercom Devices .................................................................. 22
3.2.2 Modify Network Informaon ................................................................. 24
3.3 System Conguraon ...................................................................................... 25
3.4 Remote Conguraon ..................................................................................... 25
3.4.1 System .................................................................................................... 25
3.4.2 Video Intercom ....................................................................................... 31
3.4.3 Network .................................................................................................. 39
3.5 Person Management ....................................................................................... 43
3.5.1 Organizaon Management ..................................................................... 44
3.5.2 Person Management .............................................................................. 45
A. Communicaon Matrix and Device Command ....................................... 49
Video Intercom Indoor Staon Conguraon Guide
viii

1 About this Manual
Get the manual and related soware from or the ocial website (hp://
www.hikvision.com).
Product Model
Network Indoor Staon DS-KH8520-WTE1/DS-KH6320-
WTE1/DS-KH6320-TE1/DS-KH6320-
WTE2/DS-KH8350-TE1/DS-KH8350-
WTE1
Scan the QR code to get the
conguraon guide for detailed
informaon.
Scan the QR code to get the operaon
guide for detailed informaon.
Video Intercom Indoor Staon Conguraon Guide
1

2 Local Operaon
2.1 Acvate Indoor Staon
You can congure and operate the indoor staon aer creang a password for the
device acvaon.
Steps
1. Power on the device. It will enter the acvaon page.
Figure 2-1 Acvaon Page
2. Create a password and conrm it.
3. Oponal: Bind email address. You can reset the acvaon/admin password via
the email if you forget your password.
1) Enable Bind Email.
Note
By default, the funcon is enabled.
2) Enter the email address.
4. Tap OK to acvate the indoor staon.
Note
We highly recommend you to create a strong password of your own choosing
(using a minimum of 8 characters, including at least three kinds of following
categories: upper case leers, lower case leers, numbers, and special
characters) in order to increase the security of your product. And we
Video Intercom Indoor Staon Conguraon Guide
2

recommend you change your password regularly, especially in the high security
system, changing the password monthly or weekly can beer protect your
product.
2.2 Quick Operaon
Aer device acvaon, the wizard page will pop up.
Steps
1. Choose Language and tap Next.
Figure 2-2 Language Sengs
2. Set network parameters and tap Next
-Edit Local IP, Subnet Mask and Gateway parameters.
-Enable DHCP, the device will get network parameters automacally.
Video Intercom Indoor Staon Conguraon Guide
3

Figure 2-3 Network Parameters
3. Congure the Hik-Connect service sengs.
1) Enable Hik-Connect service.
2) Set LBS Server.
3) Set Vericaon Code.
4) Tap Next.
4. Congure the indoor staon.
1) Choose Indoor Staon Type.
2) Set SIP Password.
3) Congure advanced sengs.
4) Enable Indoor Extension Sengs, set Link Indoor Staons serial No.
5) Tap Next.
Video Intercom Indoor Staon Conguraon Guide
4

Figure 2-4 Indoor Staon Sengs
5. Link related devices and tap Next. If the device and the indoor staon are in the
same LAN, the device will be displayed in the list. Tap the device or enter the
serial No. to link.
Figure 2-5 Related Device
1) Tap the door staon in the list to link.
Note
If the door staon is inacve, the system will pop up the dialog to acvate
the door staon.
2) Tap to pop up the Network Sengs page.
3) Edit the network parameters of the door staon manually or enable DHCP to
get the network parameters automacally.
Video Intercom Indoor Staon Conguraon Guide
5

4) Oponal: Enable Synchronize Language to synchronize the language of door
staon with indoor staon.
5) Tap OK to save the sengs.
6. Tap Finish to save the sengs.
2.3 Conguraon Sengs
Conguraon sengs is required before starng using the indoor staon. It is
necessary to set the indoor staon network, room No., linked devices, device me
display, and so on.
2.3.1 Set Indoor Staon Network Parameters
Network connecon is mandatory for the use of the indoor staon. Set the network
parameters aer acvang the indoor staon. Only when the IP address of the
indoor staon is in the same network segment as other devices, it can work properly
in the same system.
Steps
Note
The default IP address of the indoor staon is 192.0.0.64.
Two ways are available for you to set IP address: DHCP, and set IP address manually.
1. Tap Sengs → → Conguraon , and enter admin (acvaon) password.
2. Tap to enter the network sengs page.
Figure 2-6 Network Sengs
Video Intercom Indoor Staon Conguraon Guide
6

3. Set the network parameters.
-Enable DHCP, and the system can assign an IP address of the indoor staon
automacally.
-Disable the DHCP funcon, and set the IP address manually. You should set
the device IP address, the gateway, the DNS address.
2.3.2 Set Linked Device IP
Linked network parameters refers to the network parameters of devices (like door
staon, doorphone, main staon, center, etc.), to which the indoor staon is linked.
Linked devices for the indoor staon refers to door staon, center, main staon, and
doorphone.
With the private SIP protocol, intercom can be realized only when all these devices
are in the same network segment with the indoor staon.
With the standard SIP protocol, intercom can be realized when all these devices
support the standard SIP protocol.
Steps
Note
•The doorphone does not support adding with the standard SIP protocol.
•Here take door staon network sengs as example.
1. Tap Sengs → → Conguraon , and enter admin (acvaon) password.
2. Tap to enter the device management page.
3. Tap Indoor Extension and select a connect indoor extension.
4. Tap Main Door Staon to pop up the device informaon dialog.
Video Intercom Indoor Staon Conguraon Guide
7

Figure 2-7 Device Informaon
Restore the door staon via indoor staon.
Tap to restore the parameters of the door staon.
Modify the IP address of the linked door staon.
Tap to edit the IP address of door staon.
5. Select the device to link. Edit the network parameters.
2.3.3 Set Indoor Staon No.
Indoor staon No. and the indoor extension No. are numbers, which can be dialed
by other devices to call the indoor staon and the indoor extension in an intercom
system. The indoor staon No., is composed of the oor No. and the room No.
The indoor extension No. Should be a numeric from 1 to 5.
Up to 5 indoor extensions can be set for 1 indoor staon.
Steps
1. Tap Sengs → → Conguraon , and enter admin (acvaon) password.
2. Tap to enter the indoor staon sengs page.
Video Intercom Indoor Staon Conguraon Guide
8

Figure 2-8 Set Indoor Staon Informaon
3. Select Indoor Staon Type from Indoor Staon or Indoor Extension according to
your actual needs.
-Indoor Staon: You can set the indoor staon's room informaon, including
the room name, community No., building No., Unit No., oor, and room No.,
the live view duraon, the SIP register password, the SIP parameters,
password and E-mail address.
-Indoor Extension: You can set the indoor extension's room informaon,
including the room name and the extension No., live view duraon, the SIP
register password, password and E-mail address..
4. Tap Room Informaon and set room name, community No., building No., unit
No., oor No., and room No. according to your actual needs.
2.3.4 SIP Sengs
Devices can communicate with each other via SIP protocol. You create set the SIP
register password, enable standard SIP and set VIOP account.
Steps
1. Tap Sengs → → Conguraon , and enter admin (acvaon) password.
2. Tap SIP Sengs in Local Informaon Page.
3. Set SIP registraon password.
1) Tap Registraon Password.
2) Create a new SIP register registraon password and conrm the password.
3) Tap OK.
4. Oponal: Enable standard SIP.
Video Intercom Indoor Staon Conguraon Guide
9

1) Enable Enable Standard SIP.
2) Tap VOIP Account Sengs and congure the account informaon, including
the user name, the phone number, the registered user name, the password,
the domain, the port No., and the expiraon date.
Note
Up to 32 characters are allowed in the user name.
2.3.5 Add Camera
Steps
1. Tap Sengs → → Conguraon , and enter admin (acvaon) password.
2. Tap to enter the device management page.
3. Tap + to pop up the dialog box.
4. Select HIK Protocol and you can add the camera depended on the HIK protocol.
5. Enter the device name and IP address.
6. Enter the device user name and the password of the camera.
7. Exit the page to save the sengs.
2.3.6 Zone and Alarm Sengs
Zone Sengs
You can set the zone type, alarm type and delay me and other parameters of 8
zones.
Before You Start
Tap Sengs → → Shortcut Sengs , and enable Alarm.
Steps
Note
Arming status page and zone sengs page are hidden by default. You should enable
alarm funcon rst.
1. Tap Sengs → → Zone Sengs to enter the zone sengs page.
Video Intercom Indoor Staon Conguraon Guide
10

Figure 2-9 Zone Sengs
2. Press a zone to pop up the zone eding dialogue box.
3. Set the zone type, alarm type, status of arming status, entering delay, and exing
delay.
4. Tap OK to save the sengs.
Note
•7 zone types are selectable: Panic Buon, Door Magnec, Smoke Detector,
Acve Infrared, Passive Infrared, Gas Detector, and Doorbell.
•3 alarm types are selectable: 24h Alarm, Instant Alarm, and Delay Alarm.
Set the alarm type as 24h alarm, and the zone will be armed for 24h.
Set the alarm type as instant alarm, and the zone will alarm once it's
triggered.
Set the alarm type as delay alarm, and you should set the entering delay
duraon and exing delay duraon.
•Both the entering delay duraon and the exing delay duraon are from 30s
to 60s.
•For Gas Detector and Smoke Detector, the alarm type is set as default 24h
alarm. The alarm type of them can not be changed.
Arming Mode Sengs
4 arming modes can be congured: stay mode, away mode, sleeping mode and
custom mode.
Video Intercom Indoor Staon Conguraon Guide
11