HIK VISION HiWatch Series User manual

Network Video Recorder
Quick Start Guide

Network Video Recorder Quick Start Guide
i
Legal Information
COPYRIGHT ©2020 Hangzhou Hikvision Digital Technology Co., Ltd.
About this Manual
The Manual includes instructions for using and managing the Product. Pictures, charts, images and all other
information hereinafter are for description and explanation only. The information contained in the Manual is
subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the
company website (https://www.hi-watch.eu/).
Please use this Manual with the guidance and assistance of professionals trained in supporting the Product.
Trademarks
and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions.
Other trademarks and logos mentioned below are the properties of their respective owners.
: The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are
trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT DESCRIBED, WITH
ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH ALL FAULTS AND ERRORS”.
HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY,
SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR
OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR
INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED
ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION
WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES
OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR INHERENT SECURITY RISKS, AND HIKVISION
SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES
RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS;
HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE SOLELY
RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU ARE
RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF THIRD
PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA
PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES,
INCLUDING THE DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY
NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.

Network Video Recorder Quick Start Guide
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Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
FCC compliance: This product has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This product generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this product does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired
operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and comply
therefore with the applicable harmonized European standards listed under the EMC Directive
2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as
unsorted municipal waste in the European Union. For proper recycling, return this product to
your local supplier upon the purchase of equivalent new equipment, or dispose of it at
designated collection points. For more information see: www.recyclethis.info
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as
unsorted municipal waste in the European Union. See the product documentation for specific
battery information. The battery is marked with this symbol, which may include lettering to
indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier
or to a designated collection point. For more information see: www.recyclethis.info
Industry Canada ICES-003 Compliance

Network Video Recorder Quick Start Guide
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This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the
following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired
operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils
radioexempts de licence. L'exploitation est autorisée aux deux conditions suivantes :
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le fonctionnement.
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a
type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce
potential radio interference to other users, the antenna type and its gain should be so chosen that
the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful
communication.
Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peut
fonctionner avec une antenne d'un type et d'un gain maximal (ou inférieur) approuvé pour
l'émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage radioélectrique à
l'intention des autres utilisateurs, il faut choisir le type d'antenne et son gain de sorte que la
puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité nécessaire à
l'établissement d'une communication satisfaisante.
This equipment should be installed and operated with a minimum distance 20cm between the
radiator and your body.
Cet équipement doit être installé et utilisé à une distance minimale de 20 cm entre le radiateur et votre
corps.

Network Video Recorder Quick Start Guide
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Applicable Model
This manual is applicable to the following models.
Table 1-1 Applicable Model
Series
Model
HWN-2100MH-W
HWN-2104MH-W
HWN-2108MH-W
HWN-2100MH-W(C)
HWN-2104MH-W(C)
HWN-2108MH-W(C)
Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol
Description
Danger
Indicates a hazardous situation which, if not avoided, will or could
result in death or serious injury.
Caution
Indicates a potentially hazardous situation which, if not avoided,
could result in equipment damage, data loss, performance
degradation, or unexpected results.
Note
Provides additional information to emphasize or supplement
important points of the main text.

Network Video Recorder Quick Start Guide
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Safety Instruction
●Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or user.
●In the use of the product, you must be in strict compliance with the electrical safety regulations
of the nation and region. Please refer to technical specifications for detailed information.
●Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power
Source with 100 VAC to 240 VAC or 12 VDC according to the IEC60950-1 standard. Please refer
to technical specifications for detailed information.
●Do not connect several devices to one power adapter as adapter overload may cause over-
heating or a fire hazard.
●Please make sure that the plug is firmly connected to the power socket.
●If smoke, odor or noise rises from the device, turn off the power at once and unplug the power
cable, and then please contact the service center.
Preventive and Cautionary Tips
Before connecting and operating your device, please be advised of the following tips:
●Ensure recorder is installed in a well-ventilated, dust-free environment.
●Recorder is designed for indoor use only.
●Keep all liquids away from the device.
●Ensure environmental conditions meet factory specifications.
●Ensure recorder is properly secured to a rack or shelf. Major shocks or jolts to the recorder as a
result of dropping it may cause damage to the sensitive electronics within the recorder.
●Use the device in conjunction with an UPS if possible.
●Power down the recorder before connecting and disconnecting accessories and peripherals.
●A factory recommended HDD should be used for this device.
●Improper use or replacement of the battery may result in hazard of explosion. Replace with the
same or equivalent type only. Dispose of used batteries according to the instructions provided
by the battery manufacturer.
●When installing the device into a cabinet over 2U height, it is suggested to use rack shelf to bear
the weight. If the cabinet height is over 4U, it is suggested to use slide rails or rack shelf to bear
the weight.

Network Video Recorder Quick Start Guide
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TABLE OF CONTENTS
Chapter 1 Rear Panel Interfaces Description ...............................................................................7
Chapter 2 Installation and Connections ......................................................................................8
2.1 Device Installation.................................................................................................................8
2.2 HDD Installation ....................................................................................................................8
2.2.1 Fix-on-Bottom Installation.........................................................................................8
Chapter 3 Menu Operation.......................................................................................................10
3.1 Startup, Shutdown and Reboot ..........................................................................................10
3.2 Activate Your Device ...........................................................................................................10
3.3 Set Unlock Pattern...............................................................................................................11
3.4 User Login ............................................................................................................................12
3.5 Network Settings.................................................................................................................13
3.5.1 Configure General Settings ......................................................................................13
3.5.2 Configure Wi-Fi.........................................................................................................13
3.5.3 Configure Hik-Connect .............................................................................................15
3.6 Add Network Cameras ........................................................................................................16
3.6.1 Add Wi-Fi Cameras ...................................................................................................16
3.6.2 Add IP Cameras ........................................................................................................16
3.7 Live View..............................................................................................................................17
3.8 Playback...............................................................................................................................17
3.9 Access via Web Browser .....................................................................................................18

Chapter 1 Rear Panel Interfaces Description
The rear panel interfaces vary with different models. Refer to the following table for common
interfaces description.
Table 1-1 Common Interfaces Description of Rear Panel
Item
Description
Item
Description
AUDIO IN
RCA connector for audio
input.
AUDIO OUT
RCA connector for audio
output.
LINE IN
RCA connector for two-way
audio input.
USB
Universal Serial Bus (USB)
interface for additional device.
VGA
DB15 connector for local
video output and menu
display.
HDMI
HDMI interface for video
output.
RS-485
RS-485 serial interface for
pan/tilt unit, speed dome, etc.
RS-232
RS-232 interface for
parameter configuration, or
transparent channel.
LAN
RJ-45 self-adaptive Ethernet
interface.
eSATA
Storage and expansion
interface for record or backup.
ALARM
IN/OUT
Alarm input/output interface.
GND
Ground.
Power Switch
Switch for turning on/off the
device.
Power Supply
100 to 240 VAC, 48 VDC, or 12
VDC power supply, different
models vary.
Wi-Fi antenna interface.

Chapter 2 Installation and Connections
2.1 Device Installation
During the device installation:
●Use brackets for rack mounting.
●Ensure ample room for audio and video cables.
●When routing cables, ensure the bend radius of the cables are no less than five times of its
diameter.
●Allow at least 2 cm (≈0.75 inch) of space among racks mounted devices.
●Ensure the device is grounded.
●Environmental temperature should be within the range of -10 °C to 55 °C (14 °F to 131 °F).
●Environmental humidity should be within the range of 10% to 90%.
2.2 HDD Installation
Disconnect the power from the device before installing a hard disk drive (HDD). A factory
recommended HDD should be used for this installation.
Tools Required: Screwdriver.
2.2.1 Fix-on-Bottom Installation
Fix-on-bottom installation is applicable when you need to install and fix the HDD on the device
bottom.
Steps
1. Remove the cover from device by unfastening the screws on panels.
Figure 2-1 Remove Cover
2. Connect the data cable and power cable.

1) Connect one end of data cable to the device motherboard.
2) Connect the other end of data cable to HDD.
3) Connect one end of power cable to HDD.
4) Connect the other end of power cable to the device motherboard.
Figure 2-2 Connect Cables
3. Set the device up, match HDD screw threads with the reserved holes on the device bottom, and
fix HDD with screws.
Figure 2-3 Fix HDD to Device Bottom
4. Optional: Repeat the steps above to install other HDDs.
5. Reinstall the device cover and fasten screws.